Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Kalpakkam and Anupuram Exchange are worst in India. They dont even bother to your compliants, may be they are not getting what they want. Only Anna's bill can save the residents.

Kalpakkam & Anupuram residents are most affected by the irresponsible response from the officials of these exchanges. They are not getting any bribes in townships. Only Anna's bill can save the residents

This is true. What's the higher officials in BSNL are doing. They are paid. How can they send a bill which is not working for a month. I too face the same problem. I need to contact the nodal officer. Better BSNL telephones act accordingly.

I too face the similar problem. I had registered a complaint on 6th June 2013 and today it is 24th June. I had also registered in BSNL grievances. I dont think this will also workout. Any BSNL good employee see this and take appropriate action...

Best way to Problem BSNL is throught RTI..

BSNL — New connection not activated

I have got new cnnection of Broad Band from BSNL.All connections are completed including Modem on[protected]. I have also recieved Username and password. But the cnnection is not yet activated. I contacted BSNL Office.They told me that there is some prblem from server side. Today is[protected]. Please tell me how many days will be required to activate my Broad Band Connection

I have applied for a new BSNL connection on 25th of April, however till date I have not got the connection. Today is May 12th and I have called the BSNL office about 20-30 times in this single day to follow up for this connection. I have called them all these days, however they will always say that they are looking into this connection and will activate the same. There is nobody in BSNL office to register your complaint or look into your complaint. It is a pathetic service that the BSNL office provides. The staff demand bribe upfront, they infact told me to keep some amount ready when they visit the house for the connection. It is a shame on such a big organisation to fool the customers and their staff asking bribes without any fear or hesitation. They are delaying the connection primarily to get more bribes. It's a shame to the entire nation that bribes have become the norm of the country.

We are using BSNL Broad band internet connection . Our Telephone no is[protected] . Last two weeks our modem adaptor Not working . Many time We are Tried to call to BSNL Call Centre . But calls not connected to customer care members . so that we have to contact Kottivakkam BSNL Office ( Tel no :[protected] .But they have not respond properly . Please help us to provide the adaptor immediately .

DETAILS : mail id : [protected]@bsnl.in
Telephone no :[protected],
[protected] .

My Net connectivity is not working for past one week. Kindly check and restore the same.

My Landline No.:[protected]

My land line phone number is[protected].From 1st February, 2012 onwards the BB is not available. The phone is working.
S.Manickavasagam

BSNL — After 2 months, still new telephone connection is not installed...

i booked a landline with net connection of bsnl on 19 aug 2008 (receipt no. APP917918. & Waitlist no. is KRP / NON OYT GENERAL / 19763) after 60 days of booking no connection installed till now, dated 18 Oct 2008.
Please help me out so that my new connection is installed as early as possible.
My contact no. is [protected]

BSNL Land line Phone — my phone dead

Dear Sir,

My BSNL Landline Phone is not working for last 10 day, so please give me any positive response for this. My Telephone number is[protected].
My phone often becomes dead. I have complaint so many times to local officer but nobody responding me. DP line is laying on the road so that it damaged by passer-by. My telephone is working only 5-6 days in a month. If you are not able to provide the service you may disconnect immediately. Or make quick service to work, I complaint about the JE &AE too,

From all of them I received a word "Cable problem" - how long I need to wait for rectifying my problem, I am facing the problem since please rectify it as soon as possible.

Thanking your R.Sai jagannath
ICHAPURAM
R.Saijagannath SRIKAKULAM DistANDHRA PRADESH

BSNL — Waiting for 4 months for BSNL Connection

My consumer ID is 50835744. it's been 4 months and still i am waiting for connection. I am visiting exchange for last 3 months. But everytime they ask me to wait for 10 days. because there is no incoming. But yesterday i found one of my neighbor is using Broadband. I went to exchange again, now they say it is full. They are just making me fool. I think they need money.

BSNL Land line Phone — Phone not working since 15 days

Hi,

I have a BSNL landline phone connection bearing number[protected].The was dead 15 days back.
I have given complaint for the same and it is not repaired till date.I have gone to the Trimulgherry Office and complained in person.

The officials are irresponsible and not attending to the customer complaints.

Now since the phone is not working since 15 days will BSNL reduces the phone rent for this period?

BSNL — applied for new connection since 4 month

Dear sir,


i living in jamngar city of Gujarat
i apply for new conncetion with broadband with bsnl before 4 month but still date there in no reply from there side please do needful in this case

BSNL — shifting of phone is done but not yet activated

Hi

We have applied for shifting of phone from old address to new address and the shifting was done on 8th may 2009 and is not yet activated.

When we called BSNL exchange in Miyapur, every time we call they were saying that we will send the line man today and no body came till now.

When we called yesterday he did not responded properly and is asking us to make a call to line man Mr. Prasad and tell him the problem. My doubt is by whose instructions he will work either his superior of the Customer.

This is the way they are behaving with the customers and I demand you to take a serious action on the staff of Miyapur BSNL exchange as we are suffering a lot because of lack of phone connection and their behaviour with us.

Hi

We have applied for shifting of phone from old address to new address and the shifted the number but not given any connection, due to cables are not there.

We have gone 3-4 times to the customer support centre, the same answere they are giving.

This is the way they are behaving with the customers and I demand you to take a serious action on the staff of Nacharamr BSNL exchange as we are suffering a lot because of lack of phone connection and their behaviour with us.

BSNL Land line Phone — PHONE NOT WORKING 0172 - 2232559

THE PH. NO.[protected] IS NOT WORKING FOR THE LAST 20 DAYS.BSNL COMPLAINT NO 69367 DATED 23/7/2009. SECOND COMPLAINT NO 69542 DATED 27/7/2009.

BSNL Land line Phone — phone is dead 07622-221209

my land line phone is dead since last one week. pl do the need full to avoid any further complecation.
we are nto getting any response on 198.
d.p.rai advocate

BSNL Land line Phone — Phone is dead since 04/10/09

My Land line phone no[protected] is dead since 04/10/09. I booked the complain on 04/10/09 at 198. Complain No. was 00429. this complain no is dropped on 08/10/09 with out correcting the phone. I again registered complain on 198 vide complain No. 00457 on 09/10/09. There is no action since that from BSNL to rectify the fault.

BSNL — Phone Connection not activated

Dear Sir/Madam,

I have shifted my residence from Madiwala to HAL 2nd Stage and subsequently I applied for shifting my telephone to the new location. (Telephone No.[protected].The phone connection has been transfered to the new location by the BSNL executive two weeks before but it is not activated yet . I have lodged a online complaint but there is no response The funnier thing is that I am receiving bills for this non activated phone connection for last two months.

Kindly look into this and take necessary action at the earliest.

Yours sincerely

Kiron K Molvysh

BSNL Land line Phone — Related bill of phone no 2581053

Today 26/02/2010 I recived a call from your side. your phone bill is rs 187 and deposied on 26/02/2010 If you not deposit bill on today your phone will be disconnect why ? why are you not sent phone bill on my address for acknowledge ? i deposited two month bill advance with your office when i apply for phone no 2581053
after that any bill is not provid by you for me . i request you for provied bill withen time.

BSNL Land line Phone — Telephone dead from since 6 days

My telephone no [protected] is dead from since last 6 days. I have tried several times to book complaint on line at 198 and at 2642198 no"s ; but failed to do so .
Now i feel sorry to complaint here.

Rajeev kumar jain

Landline — bills related

I am sorry but i did not get any help after having so many of discussion they have again sent me a bill when i am askeing them to settle down and let me know the exact amount that i have to pay instead they are sending me more bills

Please cancel my service i dont want to be part pf R.COM any more .

Rajesh CHristopher
[protected]

I registered for a land connection with BroadBand connection of BSNL on 1st November 2011. My registration No is1284 and my name is K Sathyan. My exchange is Perlassery exchange. But after 50 days of registration, I have not get new connection. So I humbly request you to take necessary action for installation of new connection. My mob No [protected].

Yours faithfully
K sathyan, thiruvathira, mavilayi

from, Mohanan.k.l

To, [protected]@bsnl.co.in





Respected sir,

.I have a very long relationship with bsnl.but, now my landline is continously out of order.telephone no[protected] out of order.since last 25 days despite repeated complaints.I also do not mind taking the services from other private providers if you arenot able to help me.

Thanking you

Yours sincerely

Mohanan.k.l
Tel;-[protected]
chengannur
alappey ssa

Broadband — Inconsistent

MTNL Telephone no. 22508045. I am facing intermittent internet connection issues since the past one month. Since then i have raised three complaints and none of them have be resolved. Instead everytime I call up to their customer care...they say that the last complaint was closed even without checking with us, if the redressal was satisfactory. Customer care is also very unfriendly...they do not care for any problems/inconvenience being caused to the cutomer.
I hope somebody in the higher ranks reads these complaints and listens and addresses these issues. They need to change their image...or else people will keep moving away to private providers.

BSNL — unlock

my landline phone is being locked . i want to unlock it but i forgot the password...please say me wt to do nw?

Dear sir
I am live of alwar Rajasthan my village is Not installation Mobile Towers- BSNL Mobile Company Towers not Installation for my Village. All Post & Village Peoples problem to Mobiles Towers not Cover airy. So new Towers installation of my Village.BSNL sim Mobile Company Towers. So My farm house is New Antennas installed Ground mobiles towers .
Thank
Address :-
Ram Govind Vyas S/o Shree Kailash Chand Vyas
Village -Thosadi . Post- Bhulari . Tah.-Rajgarh .
Disirict - Alwar . (Rajasthan ). India
M.- [protected] & [protected]

i want to block my Sim please block my Sim my numbere [protected]

sir i lost my sim whose no is [protected], on sunday please block my sim within a day.

my no [protected] is blocked suddenly plz activate it urgent

sir, my no. [protected] is blocked please activate it on priority

my name is varun kumar I had blocked my bsnl sim few dez back bt now I want to reactivate it my number of sim is [protected] plz help

Sir my no. [protected] is blocked plz activate it..with kind regards

sir my no .[protected] is blocked plz activate it

sir my No [protected] is blocked due to wrong PIL pass ward please reactivate this.

sir my no [protected] is blocked plz active it

srr my no. [protected] is blocked plz activ it srr

My bsnl number is [protected]. This number is blocked from few days. Please tell me how do i reactivate my sim card.

Sir my bsnl sim is blocked plz activate my number is [protected].

Please sir unblock my sim as soon as possible. My no. Is [protected]

Sir my mobile no. [protected] is blocked. Please unblock it as soon as possible sir.
Thankyou

BSNL — High noise in telephone

My telephone no. 23434815 has very large noise and very difficult to hear any communication. Please do
the needful.

S. S. Rai

BSNL Mobile — no network under roof

I am from bhusawal dist jalgaon of maharshtra .i am suffering form no network under roof .I am regd my complent as no 3214844 dt 2 /8/2009 but there is no action on the same . now i want to go to consumer court can i do it

To:
P.K. Mukhopadhyay, DE (Admn.),
O/o GM Kolkata SSA, 135A, B.R.B. Bose Road, Kol-1.
Subject: Very poor and ineffective connectivity: complain ( Docket No. 3672931 dated 15/05/2009 at BSNL Customer Care Call Centre Mobile No. [protected] ), Kolkata.
Dear Sir,
I am forwarding herewith (Trailing Mail), the above Grievance report of mine, registered at your Call Centre on 15/05/2009, which remains unresolved till date, in spite of Reminders.
My problem has deteriorated. I cannot get connectivity from my bed. Connection from balcony or roof-top also gets disconnected very frequently in less than a minute. You may send someone to verify my grievance.
Kindly take necessary steps for redress of my grievance by restoring connectivity.
I shall expect an email acknowledging my complain submitted to you as the Nodal Officer.
Wish you all the best.
Dr. Jnanabrata Sil
Mobile No: [protected].

--- On Sat, 12/6/10, JNANABRATA SIL <[protected]@yahoo.co.uk> wrote:


From: JNANABRATA SIL <[protected]@yahoo.co.uk>
Subject: REMINDER:Very poor and ineffective connectivity: complain (Docket No. 3672931 dated 15/05/2009 at BSNL customercare no. [protected] ), Kolkata.
To: [protected]@bsnl.co.in
Cc: [protected]@trai.gov.in
Date: Saturday, 12 June, 2010, 13:13

Dear Sir,

Kindly refer to my Complain (Docket No. 3672931 dated 15/05/2009 at BSNL customercare no. [protected] ), Kolkata.

Your connectivity has further deteriorated and I, a protagonist of Public Sector, am now compelled to think of changing to some private network, unless some immediate action is taken. It is painful to mention that no one from your end did even contact me and tell how long it may take to rectify the defect.

I have two connections from BSNL, viz, [protected] and [protected].
I am a resident of 11/2/1-A, Becharam Chatterjee Road, Behala, Kolkata-700034. I am not getting BSNL network connection from my room for about last six months. I am to run to roof or balcony to receive incoming call, Then again these calls get frequently terminated for network failure. I lodged a complain with my Helpline of BSNL ([protected]) but no action has been taken. My e-mail complains to the BSNL Grievance cell, Nodal Officer and Appellate Authority also remain un-replied.
Not responding to my complains is also unfair, if not illegal.
NORMALLY, I SHOULD GET UNINTERRUPTED NETWORK CONNECTION FROM MY BED.
BSNL DID NOT INFORM ME THAT I SHALL HAVE TO GET THEIR NETWORK CONNECTION FROM ROOF-TOP OR ROADS ONLY.
As such, I believe, all these amount to blatant breech of contract.
What can I do to compel BSNL to rectify the unbearable situation?
Can you please guide and help?

Present Position: Failing to get any response, I contacted BSNL prepaid mobile Helpline ([protected]) again and they registered another complain (Docket No. 5700719 dated 02/08/2010). As usual, there is no response till date (26/08/2010)

Grievance Addressing Cell
BSNL
Kolkata

Dear sir,

I am one of the customers of BSNL for more than two decades last, holding tel. connection no. 22423722.

In the last part of September, my telephone connection turned dead and, as usual, a complaint was lodged with your automatic fault booking system.

Having no restoration of the telephone services, while inquiring on the status of the complaint lodged, I was informed through the automatic reply that no complaint was pending for the above tel. no. of mine. I, however, had immediately lodged another complaint under no. [protected] of 11th october, 2912 and had been regularly following up on the status of the restoration work and had been being informed as "the work was in progress", until 20th October, when suddenly and surprisingly I was informed again that there had been no complaint pending relating to my above telephone no. though the line was still dead.

In an utter confusion.I had lodged the third complaint through you automatic fault booking system on 20th October bearing no. [protected], and had the same experience until 5th November, when I, having been communicated in the same language that no complaint is pending on my above tel.line, had to lodge yet another, i.e the fourth one bearing no. [protected] on 5th November and had been awaiting, perhaps stupidly, for restoration of my BSNL Tel. Services.

At this stage, I, out of serious dejection, started looking for someone in Grievance redressal exercise in BSNL and contacted the Customer Care Services at the toll free no. 197. I was referred by them the telephone no 2235 6622 for redressal of my complaint, and all my attempt to contact on that tel. no. was futile.

On my getting reverted back to the Customer care, I was ridiculously asked as to how did I get that no. and the correct no. will be the one of the CGM-CTD which is (o[protected], which also, despite all my futile effort remained totally inaccessible .

And my third effort to seek effective support from the Customer Care executive ended in yet another corrective reference, providing by them as tel. no. 2415 0002 of CGM,
which too was, sometime inaccessible and sometime non responding, as usual, till date.

To day while trying to find out the status of restorative work, with a grim hope, I was again shelled back with the same comment for the fourth time that you have no complaint pending on my tel. no. and having been constrained to lodge my Fifth complaint, bearing no. [protected], out of total frustration, I prefered to take the opportunity to place on record the unique model of Customer Care extended by BSNL, the Apex body of the Govt. of India for telecommunication

While on the subject I may also be allowed to put on record the important role, the above telephone connection has in my family, which is consisting of Four senior Citizens only, in an age range of 61 to 92, out of which my mother who is 92+ is a bed ridden patient fighting the bite of a "Non Hemorrhagic Cerebral Infarct" she had suffered on January last.

In the light of above, I wish to submit most humbly that having no services from the above telephone connection of mine, despite sticking and banging my head from pillar to post, kindly oblige me by either restoring and ensuring the uninterrupted telephone services essential for the family, or treating this communication as the one for surrendering my telephone connection from the date of my first complaint i.e end September.

Looking forward to receiving an early communication from you.

C. Dassarma
Flat- 2A
77/S, R.K.Chatterjee Road,
Kasba,
Kolkata- 700042
Tel. 24423722
Mob.[protected]

After giving several request no one attend to connect my loop or wire for my LAND AND B BAND[protected] .IN THE NAME OF SUVANKAR MITRA, MOBILE +91 [protected], LODGED DOCKET 15 DAYS OVER, SEVERALREQUEST TO SARSUNA EXCHANGE BUT NO INTIATIVE TAKEN, JUST TELLING LEAVE YOUR PHONE OR DSURRENDER B BAND, I HAVE NO PERMISSION TO REPAIR UNDERGROUND FAULT. PLEASE HELP ME, BECAUSE IT WAS A CUSTOMER CARE NO 2493 2944.
SOUTH BEHALA ROAD, KOLKATA 700061

Dear, Sir
without me any information any sms from my BSNL pre paid account has deducted 20 rupees of cricket pack running on yesterday. I am not an agrrey to duduct my account rs of 20/-. because i have not running any pack my account. Please kindly verify my problem as soon as posible.

Mobile No : [protected]

Bharat Sanchar Nigam Limited — mudchug

Dear Sir

Please cancel MODCHG charges from my landline bill Phone no.[protected].

Shweta Soman
Parra Mapusa Goa

BSNL Cellone — Refund not given

BSNl Cellone division (Karnataka)

I had surrendered sim card on April 4, 2008. My cell number was [protected]. I want to get the security refund & rest of the balance back at the earliest possible. I had called the customer care in oct 2008, nothing happpened & now that no. does not exist anymore. Pl help.

thanks,
shalini

BSNL_Cellone — Refund not given

I have surrendered my Cellone Sim card & got the connection cancelled for my cell number [protected]. Till date I have not received the refund (Rs.2000/-) from BSNL. Its been 1 year since I have surrendered the Sim. I tried to contact the customer care service, but the number ([protected]) is no longer in operation. Pl help..

BSNL — Incompetency of BSNL internet sevice and harrasment caused by them

Service provider : BSNL

Internet and phone services are not at all working from last couple of months.Whenever i called for costumer care services, they keep on saying that, everything is fine, thier must be some problem in your computer. We have been paying the bill for the last 4 months, keeping in mind that they would take any step.And moreover whenever we went to the office they behaved very badly.We are dissatisfied by the services provided by them and also the harrasment caused by these people.

I had complain for non-functioning of Broadband for 3 months (June~August, 2008) Ph: no. 2556 5789

Your Paikpara Tel. exchange has accepted and assured me to refund Rs. 500/- for non-functioning of Broad Band service. So far I have not received payment on adjustment to my subsequent bill.

Please confirm when I can receive refund which will be adjusted to my new bill Ph:[protected]because I have recently transferred to my new house and my transferred phone no.[protected]

Nearly a year gap of settlement and refund claim astonishingly delayed !!!

Thanks,
A.Dan

CellOne — deactivating GPRS

i want to deactivate Gprs in my mobile but i can't. so i ask to deactivate it for the mobile no, [protected] indian

Hi Sir,

I would like to make my monthly income more, pls. provide me some guide & tell me about the iforex, so that i can learn the try forex trading.

i am waiting for your reply at the earliest.

regards,

Sangeetha Shivakumar
[protected]

Dear Bsnl Officer,

This is complain regarding following services not available from your end.

1. Online complain number [protected] is no working its saying the number is deactivated
2. Online complain[protected] is not available saying the same is available.
3. a)Value added services like caller tune activated without my permission.
Sent SMS to BT DEACT as well as BT DCT to 56700 as mentioned in websites but responding that invalid song code.
b) To Deactivate GPRS sent message GPRSDC to 53733 but responded mail at “53733” to improve to internet experience
c) Want To de activate news services but deactivation is not happening.

In this way BSNL is billing me these services without my consent.
Trying to lodge complain through customer care but it said[protected], service to this no. discontinued.

So it’s very poor on BSNL part while providing service. They still working like SARKARI BABUS .

My Mobile No. : [protected](Post Paid)
Name :Pankaj Kumar Agrawal
Circle :Chhattisgarh (Raipur)

Kindly immediately discontinue all these, value added services from my Mob No.

I Think government close the bsnl or sell the company to private sector. Its very Un-efficient organisation, only draining the public money.Its only a Money earning machine for Sarkari Babus and ministers.

Sir
My Mobil No is [protected] in the name of Gajendran in Agra one love sms activated with out my permission now their charging every month Rs.30/- and every 15 days their charging Rs.15/ with in formal information, please deactivate this sms and refund my money and i tried for custermer ion 12/11/2011 at 1929 hrs but he did not given proper replay and he disconnected m connection so please take action against conserd person.
Thanking you

sir
```I am v.kandasamy no.[protected]. I Have been receiving service messages charging 7Rs per week without getting my permission for the last 6 months. I complained many times to customer care persons .they didnt do nothing. So please deactivate this sms and refund my money.
Thanking you

what is this SJOKES in bsnl and how to deactivate this option it is charging Rs 15 per month

please anbody help to to deactivate this option and how.


my phone no. is [protected] name Jayashree

Dear BSNL Officer,

My mobile no. is [protected]. For the last six months without my consent BSNL is deducting Rs. 20/- for East Vault Phone Backup service. I had never activated this service. I had sent sms several time requesting deactivation of this service but to no effect.

Please disconnect this service as I do not require it at all.

I will be grateful if bsnl stops harrasing customer.

Sugata Das
Garia, Kolkata

Dear Sir

I would kindly request you to send your mobile number and the date of transaction to my email ID deepak.[protected]@apalya.com

We will fully investigate the issue and will also refund the charges to you

Deepak Gupta
VP - Sales

ddear sir,
my mobile no [protected] samsung B-7620 need mimobitv download will give me plz plz plz

how can i show attitude when i have more complaint for this mimobitv aps this aps is totally for i have tried this more then 4 months with no result i m so angry i want to hit...even though my house is by the 3g tower iwant2 always shows error ihave lost about rs300 trying on this aps with monthly...totaly

But, i am using samsung corby and TV streaming and play is very nice exept that BSNL charges are too high, like almost 1rupee per minute

I have a samsung wave s8500 mobile Iwant to looking mobile tv pls hlp me... my contact no [protected] My name Dinesh khatri from kukarwada

i want to use mimobi tv on my samsun-gt5230 monte, but it saying it is not support u r handset kindly explain it wethrt it is possible or not on my handset since i have 3g serivice activeted using bsnl sim youtube working very nice on my handest.plz suggest.
[protected]@yahoo.com

Sir i want to see sun tv but in mimobi tv there is no suntv logo

Sir i want to see MiMobitv i have send so many times the sms to 55447 but no link has been send to me, my mobile number is [protected] and my mobile is samsung galaxy tab GT-P1000. sir how can i set the tv ? please help me

Dear Sir
I am using Nokia 6220classic 3g mobile but does not support mimobi tv settings now.my mob no is [protected] Please help me for settings

Dear sir,
I am using Nokia E71. I have purchased (subscribed) channels many times .Moneys wesre deducted from my mob no [protected] still channels are not viewed. Always a message appears on my mobile screen that registration is on progress. pl. look into matters.
With regards,
Dinesh Prasad singh,
Jamshedpur

Phone Number [protected]
men 52906 se masala joke aa raha hai. Partdin 1 rupye kat rahe han. Maine Susbcribe bhi nahi kiya hai. Un subscribe karne ke liye Bsnl coustomer care par bat bhi nahi ho rahi hain. Agar joke ki seva ban nahi hui to main consumer court me case karunga.
Yogendra Pandey

Sir, I CP Choudhary, Ranchi having mobile Nos [protected], [protected] and [protected]. So many amounts have been deducted from these Nos during last two months, for this I made several complaints with customer care. In spite of repeated contact with customer care still no refund has been given to the above Nos. It is watched that also no proper responce are being given by customer care.

Sir, should I leave the bsnl service and I should advice to our near and dear to leave bsnl and join other company, as the bsnl is not for general people. Please advice further and immediate responce.

BSNL - Landline Division — Landline not working...

Hi

i have a landline connection with BSNL- Chennai in the exchange Ambattur Chennai - 600053 and for the past one week my Landline is not working and also registered the complaint through phone and got the doc. no. Not only for my residence, more than 2-3 houses in that street face this problem and gave a complaint but till now no steps has been taken...very shame and worst customer service.

Sir,
My land line (No.2535284) is not working since 01.07.2010.
Pl attend the fault.

K.A.Santhosh kumar,
Sreevasom,
Nettayikodath Fifth Cross Road,
Palarivattom.

Dear sir,
I would like to inform you that my land line No.[protected] is not in operation for the last o3 months.Inspite of repeated complaints to our telephone excahnge Peruvanthanam and Perrmedu, no action is being taken to rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible.
Hoping to hear from you soon
Best regards
V. J. Jose
Vaniyapurackal
Peruvanthanam Post

Dear Sir,

I have applied a broadband connection[protected] shifting on Jun 2010.But they are shifted and connected[protected]Not working) on sept 2nd 2010 but not working yet(They had taken 3 months for a connection shift). I had called several times to Palarivattom exchange .Everyday they are telling like today they will check the issue.
But iam mentaly tired from their response. please help me to connect my land line as soon as possible. I already wasted my time to call several peoples Now I have a booklet of contact number they have given for this issues(Most of them not working).

Regards

BSNL Landline — NOT WORKING FOR LAST 3 MONTHS IN SPITE OF OUR REPEATED COMPLAINT ON 198

INSPITE OF OUR REPEATED COMPALINT ON 198 AGAINST OUR LAND LINE NO .[protected] FOR LAST 3 MONTHS, NOBODY COME/ENQUIRE ABOUT OUR COMPLAINT

LAND LINE NO. [protected] OF NAMED RAJENDRA BABURAO SHINDE MKP-2652055 CONSUMER NO. TGJVDR1335506 DEAD FROM LAST THREE DAYS IE FROM 13.10.2010 14.00HRS

Sir,
My land line (No.2526144) is not working since 11.10.2010
Pl attend the fault.
K.u.Mohammed,
Kalappoth house
pallipuramkara
mudickal P.O
perumbavoor,
Pin 683547

BSNL — Landline not working in spite of complaint

Land line telephone no.[protected] is not working properly since long last complaint was done on 30/10/2010 complaint no.12979.The linesman did come within a week and after fiddling with phone/line informed that the cable is required to be changed and he will get it changed with a day or two. Sorry to inform that no action has been taken since then. I am still waiting for readdressal of my complaint though several reminders have been given. Hope some authority wakes up and address my agony.

Anand Nandan, Advocate
F-1,Plot no 420, Sector IV
Vashali, Ghaziabad
UP

Dear sir,
I would like to inform you that my broad band connection (Ph:[protected]is not in operation for the last one one and half months.Inspite of repeated complaints to our telephone excahnge (Thiruvankulam), no action is being taken to rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible.
Hoping to hear from you soon
Best regards
Adv.P.K.Subramanion

Dear sir,
I would like to inform you that my land line No.[protected] Thiruvamkulam Exchange) is not in operation for the last 2 months.Inspite of repeated complaints to our telephone excahnge thiruvamkualm Excange no action is being taken to rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible.
Hoping to hear from you soon
Best regards
M.S. Roy
Manakkattu, Muringamalam, Mamala,
(M) [protected]

My land line (No.2546656) is not working since.
11.03.2011 Pl attend the fault.

LAND LINE NOT WORKING
My land line (No.2546656) is not working since.
11.03.2011 Pl attend the fault.

SEKAR C[protected],
B-47 FACT QUARTERS,
FACT TOWNSHIP,
UDYOGAMANDAL & P.O,
KOCHI-63501.

MY LAND LINE NOT WORKING
PH.NO.2350708
BILL NOT RECEIVED


THEN WE PAYED THE BILL BY ENQURING YOUR OFFICE

YET THE CONNECTION IS NOT ACTIVATED

Dear sir,

I would like to inform you that my land line No.[protected] Kalamassery Exchange) is not in operation for the last 16 months.Inspite of repeated complaints to our telephone excahnge Kalamassery Excange(Contact personn Lalitha) no action is being taken to rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible.

Hoping to hear from you soon

Best regards

K.P. Joseph
Kalapurakkal House, Near Chullikkavu Temple, Kalamassery

Dear sir,

I would like to inform you that my land line No.[protected] Kalamassery Exchange) is not in operation for the last 16 months.Inspite of repeated complaints to our telephone excahnge Kalamassery Excange(Contact personn Lalitha Phone No:[protected] no action is being taken to rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible.

Hoping to hear from you soon

Best regards

K.P. Joseph
Kalapurakkal House, Near Chullikkavu Temple, Kalamassery

My Landline Phone Number[protected] was not working from last 2 weeks. I made a complaint on 17th May 2011. Complaint No.C-929. It is not yet rectified even after repeated reminders also.

Dear sir,
I would like to inform you that my land line No.[protected] is not in operation for the last six month.Inspite of repeated complaints to our telephone excahnge kuttampuzha, no action is being taken to rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible.
Hoping to hear from you soon
Best regards
M K JOY
MATTATHIL [H]
NJAYAPILLY P.O
KOTHAMANGALAM
ERNAKULAM
[protected]

Dear sir,
I would like to inform you that my land line No.2762448is not in operation for the three week.Inspite of repeated complaints to our telephone excahnge kolenchery, no action is being taken to rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible.
Hoping to hear from you soon
Best regards

reena babu
kadayiruppu

Dear sir,
I would like to inform you that my land line No.[protected] is not in operation for the last one month.Inspite of repeated complaints to our telephone excahnge, no action is being taken to rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible.
Hoping to hear from you soon
Best regards
A.A.JOY
AVITTAMPILLY(H)
NADUVATTOM.P.O
KALADY
ERNAKULAM
PIN 683574

Dear sir,
I would like to inform you that my land line No.[protected] is not in operation.Kindly investigate and do the needful to rectify the fault as soon as possible.
Hoping to hear from you soon
Best regards

N. Surendran
1662-A2
LAKSHMI HOUSE.
JAWAHAR NAGAR
KADAVANTHARA
KOCHI-682020

P.S. JOHN — Land Phone Not Working

Sir, our land phone number is :[protected] located at Mallassery exchange (Pathanamthitta dist.).

1) before, this phone was having regular disturbance in line while talking (was not clear).

2) and when talking to some one, we were hearing our neighbour's talk to his friend and he was able to hear what we talk, thus we were unable to continue our talk.

for years this is happening and now the phone is not at all working for months. we cannot use the land phone other than mobile, however, we are to pay the normal telephone bill without any fail.

what the technicians there doing which we don't understand, only we know we cannot use the land phone.

for years we were complaining about this problem but as of today nothing has been done by the technicians/ authorized personnel.

your kind intervention and urgent necessary action in this matter would be appreciated.

yours faithfully,

Saji John
Qatar

Sir,
My land line No.[protected] is not working for the last two months.Inspite of repeated complaints to our telephone excahnge, no action is being taken to rectify the fault.
I have given a request for Broadband connection also.
Kindly investigate and do the needful to rectify the fault as soon as possible.

Raju N.k

NO ACTION HAS BEEN TAKEN BY BSNL AS OF TODAY ON THE ABOVE COMPLAINT. THIS IS RIDICULOUS!

Dear sir,
I would like to inform you that my land line No.[protected] is not in good operation for the last one month have BSNL internet BB connection under my existing telephone line. the internet connection also faulty because of noise and some times no dial tone. Repeated complaints made to the BSNL ( Sreemoolanagaram ) Exchange.I connected the instrument direct wiring from the exchange and found that the line is under fault outside also. I took the internet connection for my online MT work, I can't do my job up to date with these problems. Kindly investigate and do the needful to rectify the fault as soon as possible.

Hoping to hear from you soon
Best regards
umesh menon
vellarappilly south,
sreemoolanagaram,
[protected]

Dear sir,
I would like to inform you that my land line No.[protected] is not in operation for the last two years.Inspite of repeated complaints to our telephone excahnge, no action is being taken to rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible.
Please do the needful.
Best regards
Biji

Sir,

The data services in my land phone[protected] is being faulty for the last two weeks even if the basic voice phone is working. Last week the complaint has been attended by the lineman and he expressed his inability to rectify the same, as there is a cable fault. No, further follow ups are noticed to rectify the complaint. I have just been made paying for the services I'm not availing. Please look into and intervene.

Best regards,

K K Georgekutty
Kollialil
Vengola
Onamkulam, Perumbavoor

Dear sir,
I would like to inform you that my land line No.[protected] is not in operation for the last one month.Inspite of repeated complaints to our telephone excahnge, no action is being taken to rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible. Already informed Telephone exchange Complaint register Arakkunnam exchange.Register No X 266 on MARCH 5th.

Hoping to hear from you soon

Thanks & Regards,
K J Jacob
Koomullil (H)
Vettickal po,
Mulanthuruthy
Ernakulam.

Dear sir
I would like to inform you that my land line No[protected] is not working for the last two month.Inspite of repeated complaints to our telephone exchange, no action is being taken to rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible.
my exchange is mangalathunada, (kolencherry division).
Please do the needful

Thanks & Regards,
BIJU YACOB

My land phone No.[protected] is not working kindly do the needful.

Sir,

My Land phone No. 2577383 is not working for the last few days. Kindly do the needful

I would like to inform you that our office land line No.[protected] is not in good working condition for the last 4, 5 months. In spite of repeated complaints to our telephone exchange (Kakkanad), they called here at that time there is no complaint .after their call the phone became dead or overlap calls came.
Last 4, 5 months our bill also high, we didn’t make the calls properly but we don’t know how this bill rate is high. We inform to BSNL ernakulam main office. In our phone the overlap calls from outside india. We don’t know the international call charges will pay by us? Our minimum rate less than Rs.1250/- but the recent bills we paid the double charges. Kindly do our favour at the earliest.

Kindly investigate and do the needful to rectify the fault as soon as possible.
Hoping to hear from you soon

sir, i have take a broadband connection before 10 day. till now i am not getting internet properly . hardly i use it only for 2 hours in this 10 days. i raise complaint to narrakal exchange twice but once they came but they can rectify it . last i gave a complaint on 26/07/12. but till now no action is taken to rectify my problem. my no is 2498976.i request you to take necessary to rectify the fault as soon as possible.


SHEFFIN K JOSEPH
S/O KK JOSEPH
KALATIVEETIL HOUSE
OCHANTHURUTH
VYPEEN
PHONE [protected]

HOSPITL PHONE IS NOT WORKING_[protected]

Dear Sir,
My Telephone number is[protected] of Thripunithura Telephone Exchange. From 6.9.2012 onward my telephone is not working. I tried to contact the telephone numbers 2778300, 2776300, 2780100 of Thripunthura Telephone exchange (which is already advertised in your telephone directory) for the last 13 days to inform about the default of my telephone connection. But nobody is attend my call. Therefore you take immediate action to rectify default otherwise I will constrained to give up telephone connection.


K.S. GOPI
'Saroja' RamDev Lane,
Eroor, Thripunithura-682306.
.

Dear sir,

I would like to inform you that my land line No.[protected] Kalamassery Exchange) is not in operation for the last 3 months ( Since 1st July 2012 ).Inspite of repeated requests, complaints and reminders to the telephone excahnge at Kalamassery, the fault is not seen to be fixed.Kindly look into this matter and sort out the problems as soon as possible.

Thanking you

Best regards

Shanavas

Nest, Sneha Nagar-17

Near Govt. ITI

Marakkar Sir Road, HMT colony PO.

Sir,
This Office telephone (No[protected] is not in operation for last two weeks. Inspite of repeated complaints (Through fault booking and by Official letter)to our telephone exchange (Thrikkakara), no action is being taken to rectify the fault. As this is a Central Govedrnment Office phone kindly investigate and do the needful to rectify the fault at the earliest. Copy of the Official letter addressed to the Sub Divisional Officer Telephones, Thrikkakara is also enclosed.

Assistant Engineer (Elect)
KCESD III, CPWD
Kochi 37

Dear Sir,

I have a land line connection having consumer No[protected]Manjapra), It is not working for more than one moth. I had registered various complaint through 198 and 1500 but it is not yet rectified. So i here by humbly request you to take necessary action for rectifying the complaint and avoid the telephone charges for these period.

thanking you

Yours Truly,
Joykutty Joseph
Kannen House,
Manjapra P.O
Ernakulam Dist
Kerala

Dear sir,
I would like to inform you that my land line No.[protected] is not working last one week.Kindly investigate and do the needful to rectify the fault as soon as possible.


Jose Associates
Imperial Lodge Annex Room no:411
TD Road Ernakulam
Pin code:682035
mobile :[protected]

Dear sir,
I would like to inform you that my land phone (Ph:[protected]Belonging to Chottanikkara exchange is dead for more than a month. many complaints were made to the SDE, Chottanikkara exchange and the great line staff but nothing turned futile. Two months back when the same complaint happened I filed a complaint before the Permanent Adalath, situated at High Court and notice was sent to the Authorities by the adalath. within no time it was set right. But now the old problem has again arisen, and no action is being taken to rectify the fault.Therefore, Kindly do the needful to rectify the fault as expeditiously as possible.

With regards
Adv. Sreevalsan
[protected]

Dear Sir, My land Telephone number is[protected]not working since four days, please needfull actin early as possible.
parackal rock products
North Mazhuvannoor

Dear sir,
I would like to inform you that my land line No.2546134 is not in operation for the last few weeks.Inspite of repeated complaints to our telephone exchange -Eloor, no action is being taken to rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible.
Hoping to hear from you soon
Best regards
Pathukkutty PM

My land phone no.[protected] is not working from September 2012 onward. I have already complainted manytimes at Thankamany Exchange and after a complaint at Ernakuklam Customer complaint office on 14th, 18th and 21st of this month but in vain. Will you take necessary steps to solve this problem at the earliest?

Dear sir,
I would like to inform you that my land line No.2444715 is not in working for the last 3 week, but broadband is workig. Inspite of repeated complaints to our telephone excahnge north paravur they came 2 or 3 times and no action is being taken to rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible.
Hoping to hear from you soon

Sir,

I am a BSNL Land line customer, my land line[protected] was not working, I was registered a compliant through BSNL Azheekal division, Toll free number and online portal i am just booking the complaints for the last 40 days, several reminders unfortunately up to now no action has been taken. when i was try to contact customer service azheekal number[protected] service man informing to appeal to the highest authority of bsnl as per the information i was contact DE his number [protected] he was agree he will be solve my complaint as early relay disappointed to us until now same problem i cant even tolerate if this problem persist i will surrender the landline at the earliest. .Kindly investigate and do the needful

Thanking You,
Bhasurangi Vasu
Tel: 2502734

Dear sir,
I would like to inform you that my land line No.[protected] is not in operation for the last 40 days . In spite of several complaints to our telephone exchange (azheekal tel #[protected], Unfortunately no action has being taken to rectify the fault when we call that service number[protected] the person who is attend the call she is blaming the line man is not coming in office (Azheekkal telephone exchange) and he is not attend any service call she is helpless relay I'm surprise to hear the answer from a govt: servant as per the instruction from staff complaint higher to authority i was call 3 times to (DE # [protected]) still same even service person want to check whether phone is working or not But am mentally tired from their response. I feel so sad because in my home my only mother she is above 80 yrs she doesn't know how to operate cell phone no way to contact her . I already wasted my time to call several peoples . Kindly investigate and do the needful to rectify the fault as soon as possible.
Please do the needful.
Best regards
siji
[protected]

Dear sir,
I would like to inform you that my land line No.2421667 is not in operation for the last one week.Inspite of repeated complaints to our telephone excahnge kakkanad, no action is being taken to rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible.
Hoping to hear from you soon
Best regards
Joseph P.S

Dear sir,

Please be informed that my land line No[protected] is not working for the last two weeks.
I have registered a complaint through '198' and reminded several times, but no action has been taken so far. Now the phone is dead. I always get a reply" your complaint has been re-registered and processing''.
Please look into the matter do the needful to rectify fault at the earliest.

James.K.V.
Federal Gardens
Pulinchode, Aluva

Dear sir,

My landline No[protected] is not working for the last two weeks. I have already registered a complaint through Landline fault booking No.198.
No action has been taken so far. Please do the needful to rectify the fault at the earliest.

James.K.V.

land line no[protected] not working. Please rectify.

Dear sir,

I would like to inform you that my land line No.[protected] is not in operation for the last one month.In spite of repeated complaints to our telephone exchange PUTHOOR MUKKU under(PUTHOOR EXCHANGE), no action is being taken to rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible.
Hoping to hear from you soon
Best regards

Vijesh govind PS
kulakkada
mob:[protected]
Email:[protected]@gmail

Our BSNL landline connection (No. 2542932) under Kalamssery exchange not working. Kdly attend the fault.

Dr.Antony M.T.

I would like to inform you that my land line number[protected] is not working for the last 17 days. Inspite of repeated complaints to our telephone exchange UDAYAMPEROOR(and as well as thripunithura) no action is being taken to rectify the fault. Kindly investigate and do the needful to rectify the fault as soon as possible.

JIBY JOSE
PITTAPPILLIL HOUSE
KANDANADU P.O
THIRUVAMKULAM VIA
ERNAKULAM
PIN 682305

My broad band connection of [protected] is not working for the last 10 days.Please do something to get it rectified

V.Viswakumaran Nair
5B, Kalpaka Fort Palace,
Raghavan Pillai Road,
Edapally.P.O
COCHIN-682024

2617540 Land Line not working


From,
Johny P.P.
Punnassery house
Thuravoor P.O.
ANGAMALY, ERNAKULAM (Dist)

To
BSNL Complaints
Ernakulam

Sir,

My telephone land line number[protected]
of Thuravoor Exchange, Angamaly, Ernakulam District is not working for the last
two weeks. I already gave complaint to Thuravoor BSNL office many times but
till now the problem is not yet solved. Please note that this same Telephone
number was not working for 3 months continuously and recently only it started
working again. Now again the same problem started.We are just paying the
telephone charges without having any use to us.

So I humbly request you to take necessary action to solve my problem. Also please
take necessary action against the irresponsibility of the
BSNL staff of Thuravoor Exchange.

Thanking you

Johny P.P.

Land Line No. 2617540 of Thuravoor Exchange not working

From,
Johny P.P.
Punnassery house
Thuravoor P.O.
ANGAMALY, ERNAKULAM (Dist)

To
BSNL Complaints
Ernakulam

Sir,

My telephone land line number[protected] of Thuravoor Exchange, Angamaly, Ernakulam District is not working for more than two weeks. I already gave complaint to Thuravoor BSNL office many times but till now the problem is not yet solved. Please note that this same Telephone number was not working for 3 months continuously and recently only it started working again. Now again the same problem started.We are just paying the telephone charges without having any use to us.

So I humbly request you to take necessary action to solve my problem.

Thanking you

Johny P.P.

Dear Sir,

My BSNL Land Line No.[protected]Thuravoor Exchange, Angamaly) is continuously not working for the last 45 days. From 2014
June 22nd onwards it is not working. I complained about this to the BSNL authorities of Thuravoor Exchange many times and until now the problem is not solved. I have sent complaints to the BSNL authorities by e-mail also but still my land line remains as dead.

Please be kind enough to look in to this matter and solve our problem at the earliest possible.

Thanking you,

Yours faithfully,

Johny P.P.
Punnassery House
Thuravoor P.O.
Angamaly, Ernakulam SSA