Bharat Sanchar Nigam [BSNL] Complaints & Reviews

this is my 8 mail no reply till now
Dear Sir,
Last one year i booked my land phone conection in Hadpsar area, till now i did not got the conection, booking date : 19/3/2009 no [protected] NON -OYT Gernal many time called lots of people no body pick up the phone
Offcer name : Panda [protected]
Rajan [protected]
Dabade [protected]
Tinmaker [protected]
Is there any way to sensitize the officials at BSNL to attend to the complaint from customers? Is there a designated person to handle such matters with the condition that he picks up the phone when we dial the number? Is there a way to know whom to contact in BSNL in the absence of a Telephone directory?Could you employ some knowledgeable people in since my experience is that those manning the station are incompetent and far from professionals.
I seek your reply for my grievances (*that is if this mail reaches the correct sources). In case you are not dealing with this matter kindly forward same to concerned official.
Thanks & regards
Manoj joy

Dear sir, myself laxmi narayan gupta, my comlaint is that i have a caller tune on my bsnl mobile no. is [protected]. this tune renewed on 0272010 but i dont want to continue this so i call on coust. care for removing it on 26/06/2010 . but they were not take any action before 02/07/2010 and substract charges for it .
whenever i told them about it they abbuse me and talk in a very rude manner and again renew my complaint after charge substraction and when again i try for it they do not give a satisfactory answer and disconnect me .

BSNL Mobile — failing to unsubscribe

Mobile no [protected] registered in kolkata under excel anant.Rs.20 is being deducted every month for cricket updates inspite of calling customer service twice for the same.please put a stop to this.service no.55888.if not done,i will contemplate shifting to other networks immediately.an intimation of the same would be welcome.

sir my mobile number [protected], i loss daily rupees 4, monthly rupees 120, for bsnl reply sms like (thankyou for subscbing to the subscbtion service), for one sms i loss rupees 4, please dont send to my sim this types of messeges, kindly accept my request.

my mobile numbur [protected], dont send to my sim reply bsnl sms like (thankyou for subscbing to the subcrbtion service) from this numbur +[protected] .please dont send to my sim this types of reply sms, i loss daily rupees 4 and monthly rupees 120, kindly accept my request.

sir, I had subscribed a cricket updates two months before, i cant unsubscribe this updates . my no [protected], i loose 30 rupees per month, and i request you to stop this sms, my subscription no +5123430

BSNL/Mobile — want to block sim

My mobile is lost with sim. my no. is [protected]. I want to block my sim card. as soon as possible.
it's a gwalior (m.p) no. my sim is also lost in gwalior.

Sim card registration failed of my pre-paid BSNL number. Kindly activate.
No: [protected]

I LOST MY MOBILE HANDSET ALONG WITH MY SIM CARD AT MUMBAI CENTRAL RAILWAY STATION. MY MOBILE NO.WAS [protected] AND [protected]. I REQUEST THE BSNL TO BLOCK MY SIM IMMEDIATELY.
My Temp. no. is [protected]

i wanted to block a bsnl sim [protected] which was lost in banaganapalli bus station around 9pm my imei no is [protected] and the mobile name is samsung dual sim0780 i request bsnl to block the sim immediately my current num, ber is[protected]

Sir,
I recharge Rs.20 on 7.3.2011 morning with in one minute my Rs 30 was deducted my main account one message was in my inbox you are deducted Rs 30 for cricket alerts. but i surely i am not subsribed this service i asked customer care. They did not respond i unsubscribe the service the message displays 'you are not subscibed the service' I asked again the customer care they tell complaint number that complaint number is TN[protected]. kindly resolve the complaint my mobile number is [protected]

BSNL/Mobile — UNJUSTIFIED DEDUCTION from mobile a/c

Dear Sir,
I am very sorry to inform that an amount of Rs.30.00 has been deducted from my cell #[protected] on 25.5.2011 without any reason. I have neither subscribed for any service nor I have made any such call which should result in this deduction. I have lodged a complain at least *three times but my unjustified deducted amount has not been rolled back to my account as yet.


Kindly look into the matter on priority at the earliest possible.

Thanking you.

Truely yours,
S.P.Gupta
Cell No. [protected].
* First complain: Comp. # E26 BR 627726,dt.26.05.2011
2nd complain: Comp # E29 BR 636639, dt.29.05.2011
3rd complain : Comp # F04 BR 655584 dt. 04.06.2011

Dear sir,

my name is abhishek jaroli and i have connection of bsnl mobile but last day company sent a message your id froof and form not meet but i have submited my form please considerd
my phone num is [protected](out of order num)
my contact num [protected]

i purchase sim 0n 28/1/2013 Sim card registration failed of my pre-paid BSNL number. Kindly activate.
No: [protected] very poor services

Our telephone # [protected], since two days dead. online complaints # [protected] please do the needful arrangements

From
T.KASIMAYAN
PLOT NO : 5 512
RECT NAGR
SECOND STREET
VALAVANTHANKOTTAI
TIRUCHIRAPPALLI
PIN-620015
TAMILNADU
INDIA


Dear sir/Madam,
Our telephone no is[protected]
So many time complaints to our nearest BSNL office, but they are not responding
Last two month our telephone is dead
Please do the needful
Thanks & regards
Chandru.K

From
M.THIRUNAVUKKARASU
s/o Muthaiah
NO :256
AVUDAIAPPA SERVAI STREET
MELAISIVAPURI
NEAR PONNAMARAVATHI
PUDUKOTTAI-DIST
TIRUCHIRAPPALLI
PIN-620043
TAMILNADU
INDIA

Dear sir/madam,
My Telephone is out of service in 1 year. Bill amount paid properly. so many complaints to our nearest Bsnl office, But they are not responding. please do the needful.
Thank u.
M.Thirunavukkarasu Muthaiah

Dear sir, madam,
My tele phone connection receipt No. TRY[protected] for allotted number[protected] on 02 Jan 2012. But not yet connected till date.No body is responding. Please do our needful.

Banani Sathya narayanan K
Plot No. 27 eswari Garden
KK Nagar-620021
Trichy

My telephone landline in karur [protected] repair for 10 days, complaint 198 till the date no action. Please take action in working my telephone immediately.thanking you. Contact mobile no; [protected]

BSNL — Land line phone repair

Land Line dead
Our Phone No[protected] BSNL, Karur Region. This Phone repair past 20 month (one and half year).
Bill amount properly paid. Many time complant to BSNL office, but not respons. so please repair our phone

thanking you.

Dear Sir/ Madam,
My Telephone[protected] giving trouble every now and then. The line is also not clear. Not able to receive / make any calls. Lodged complaints to our nearest Bsnl office, But they are not responding properly. They are asking us to purchase instrument from outside since they do not have new stock. please do the needful.

K. Valliammai,
17, Manikandan Street,
Iyyappa Nagar,
Trichy 620021

My telephone landline in trichy[protected] repair for 10 days, complaint 198 till the date no action. Please take action in working my telephone immediately.thanking you. Contact mobile no; [protected]

Dear sir/madam,
My Telephone[protected] is out of service past 7 month. Bill amount paid properly. so many complaints to 198 and our nearest Bsnl office, But they are not responding and very worst responses. please do the needful.
Thank u.

Suresh.S

Dear Sir, My Telephone Number[protected]. is out of service last 1Month.Complaint Booking So many time.But not Rectified the Problem.So Please Rectified the problem immediately.


My Address:
AVP Agency
No:3, Ramakrishna Puram North
Karur-639001
Cell:[protected].

My telephone brandland landline is[protected] repair for 15 days, i have complaint 198 till the date no action. Please take action in working my telephone immediately.thanking you. Contact mobile no; [protected]

Address
Jahabardeen
rahmaniya street
Aharapodakkudi
podakkudi
thiruvarur

sir, my net speed is slow and my gmail and my orkut is not opened so, please solve my problem...
I HAVE 3G 3.6Mbps USB MODEM
AND MY SIM NUMBER IS...[protected]
AND MY MODEL NUMBER IS...C-180
AND MY E-MAIL ID IS...[protected]@yahoo.in
SO, SEND ME LATER ON...
AND MY MOBILE NUMER IS...[protected]

sir, my mobile no is [protected] please unsubscribe me daily WAP MODEL PACK FROM 25/08/2010 .

I am a BSNL postpaid customer. My mobile number is [protected]. I am getting daily messages from TOLLY and i complained it so many times to bsnl customer care and they are not responding properly. Kindly stop the daily SMS from tolly..Every message when i get Rs 5 cut automaticaly.Please help me to Unsubcribe.
UNSUB TOLLY5 TO 53030
Thanks
Regards
Mercy

I am a BSNL postpaid customer. My mobile number is [protected]. I am getting daily messages from Timesof India (Thanking u useing Times of india and u have Rs1/- cost for service.I complained it so many times to bsnl customer care and they are not responding properly. Kindly stop the daily SMS from Times of india .Every message when i get Rs 1 cut automaticaly.Please help me to Unsubcribe.
UNSUB Times of india TO 58888001
Thanks
Regards
V.Siva Kumar

BSNL — TOLLY- Unsubscribe

My No.[protected] and I have subscribed to TOLLY NEWS service of bsnl through 53030005. which says that its free for 2 days, but I have cum to know there after two days money is charged Rs 5/ for 5 days without my consent for renewal or even informing. So I please want to cancel this service. What method should i use to unsubscribe this service.

tolly news — unsubscribe tolly news

my mobile number is [protected].. i have subcribed for tolly news from number 53030005.... now i want to cancel that... will you please deactivate it? every 5 days they are charging 5 rupees... i informed customer care manu times.. but no use.... please deactivate it.... and also i send messages to the number 53030 for unsubscribing it.... but no use other than i again lost 2 rupees for that message... please help...

BSNL — unsubscribe to Service Messages

Sir,
Please do not send service messages to the mobile number [protected].

Thanking you

with regards
G.M.Shanmugam
Thavanmpalle post & Mo.
Chittoor dist

Sir,
My mobile no is [protected], and my balance is deducting every day, so please stop my deducting balance

Thanking you

with regards
Pankaj Singh

BSNL Landline phone — non functioning of phone

my land line phone no[protected] was not working properly since 4/5 days and has now it has totally stoped functioning..sometimes it suddenly starts functioning and in a few minutes it again stops functioning.

BSNL — Non Function of Land Phone

Dear Sir,
My Land Telephone No.[protected] is non functional since last month. Complain was lodged but after getting it functional, again got dead on the same day. The details are as under:
Sl. No. Date of telephone Date of Complain Complain No.
became non-functional lodged to BSNL, given by BSNL Date of Getting Remarks
(Dead) Patna Patna functional by BSNL Got functioal
1- [protected] [protected] P.P.34618 [protected] in Seven days.
2- [protected] [protected] P.P.34785 [protected] Got functional
but again dead
after some times
on the same day.
3- [protected] [protected] NW 01864 Not got repaired or Still telephone
got functional till was dead.
dead Problem was
not solved till
date.

I again request you kindly to get it functional at the earliest. I again request you to inform us about your valuable action.
Thanking you
Yours
Awadhesh Kumar, A.G.Quarter, R.Block, Road No.02, Patna-800001.

DEAR SIR,

MY LANDLINE PHONE 252410 OF CHOLTHARA EXCHANGE REGISTERD ON NAME SH. RAMLAL IS NOT WORKING FROM LAST ONE MONTH.I REGISTERED COMPLAINT 2 TIME BUT NO RESULT.I AM PAYING THE BILL ON TIME.

ON THE ONE SIDE BSNL IS SAYING TO PROVIDE BEST SERVICE, BUT THE SERVICE IS VERY POOR.

SURESH KUMAR, KANGO KA GEHRA, TEH. SARKAGHAT

DEAR SIR,

MY LANDLINE PHONE 272790OF jhandutta EXCHANGE REGISTERD ON NAME SH. KISHORI LAL IS NOT WORKING FROM LAST 20DAYS.I REGISTERED COMPLAINT 2 TIME BUT NO RESULT.I AM PAYING THE BILL ON 16/11/2011

ON THE ONE SIDE BSNL IS SAYING TO PROVIDE BEST SERVICE, BUT THE SERVICE IS VERY POOR.
ASHOK KUMAR,
V.P.O BALGHAR
TEH.JHANDUTTA
MOB.NO. [protected]

Dear sir I apply broadband connection in ghumarwin 26 days past. I request to start my broadband . But bsnl don't work in this subject. no is 273693 name Rattan lal sharma . Village bhater exchange bharari.

iam not able to see the comments

Sir,
I am having one old cell of Nokia which is not having any radio connection. TOday at 2..45.06 on 21.3.2011 I have got a SMS stating that Thank you for continuing Monthly mobile radio subscription pack. You have been charged for Rs. 25.00. Ihave not asked any body for radio activation. IT is unfortunate that those who are balance in their account, you are deducting some how to manage your BSNL. For the last four months I have suffered with one ring tone to deactivate. Every time you (BSNL) is creating problem to consumers. You apply your radio, coller tunes, 3G services for those who require it. But it is wrong on your part to deduct without any applying of a person. Kindly deactivate radio and send back the amount to me otherwise I am bound to inform this to higher authorties and action will be severe. The person who send this message [protected] is not responding. You may sold out your Cell one Phone to different parites for their advertisements who are disturbing us very frequently. When we are in a meeting with our superior boss, you are sending collor tunes, or boresome advertisements or some headach problems like Radio. I request you to take stringent action against that. I have got his Phone No also[protected] and I also complained to GM, Warangal and AGM also at AMbedhkar Bhavan and your BSNL head office. Kindly look into the matter and dont do such malpractices to recov er money from innocent BSNL customers. You are doing similarly with village people. I know they people dont know to whom they should report. I once again reques you to cut radio services from my mobile and dont practice such things in future. Also advise deepak doswada to not to do practical applications with every body.

BVSRAO,
[protected]

One message received to my mobile stating that as if I am using radio services and decucted 25-00. whereas I am not using radio services or I have got any message from any body. Like me somany people are being effected by recovering Rs 25/- from their mobiles. Some people who are interested are complaining. But this sort of attitude to BSNL is not good. Please deactivate radio who send this message and charge him otherwise basing on this I will put a case in consumer court against using my cellone services for radio. Please inform to those bosses who can avoid this in future. I hope I can get back my Rs 25/- otherwise I am ready to apply in consumer court and giving me a lot of trouble

my cell no. is [protected] which is bsnl prepaid in Sardhana, distt. meerut. I have been facing a problem from last 12 days that when i tried to dial a no. it tells "error in connection", sometime it shows "network busy" and i cant dial a Land line no. from my bsnl no.. The customer care no. is also not connecting for complaining. The people around this area are thinking about some other service provider's connection now but this is not easy to change a no. suddenly.

my cell no. is [protected], bsnl POSTPAID. from month or so their are severe problems of connectivity. When i insert the sim in handset its not startup but if i will insert other company sim than its start great. from two days i am not useing my mobile with this problem please help me and reply on my emaill id [protected]@rediffmail.com

I have been using this BSNL sim card since 1 year and there is no sign of improvement in the Network from BSNL authorities. I have already complained 100 times or even more but there is no response from there side, i am using 525 plan and the latest i complained was today now they are telling me to change the sim then only this problem will be solved. Now honestly speaking I am tired of this and I think its better to surrender this connection and shift to some other connection, this is the last complaint I am doing and if this problem is not solved in 2-3 days I'l surely surrender this connection and make sure that no one even take this connection from my locality.

In hooghly (Janai) Bsnl is the lower telecompany.who gave bad network

sir/madam,
i had already registersd a complaint relating to network problem which we are facing in 25sector panchkula. i request u to solve it but still nothing could be done. is that is your service. no network is coming and if come then we get roaming. we r unable to do calls;. please on the behalf of whole customers in this sector i again request u to solve this problem as early as possible, becoz its nw 3 weeks., still we persists network problem

thank you
jatin gautam

dear sir,
i am using bsnl cellone postpaid connection from last two years.
when i am in my house there is no coverage.i have to put my mobile in the window.
and for receiving the call i go to outside the home.
i register a complaint to customer care of BSNL but till date after 1 month of gving complaint no action is taken by the india's no 1 communication company.
i am staying at behind Dmello petrol pump nagar road, pune.



Will any action taken by BSNL or NOT...?

Network coverage of BSNL is very poor. Sometimes my friends/ colleagues complain that when they are calling, they are getting switch off my mobile whereas I never switched off my mobile.

WE HAVEN BEEN LODGING COMPLAINT FOR POOR NET WORK AND CALL DROP TO BSNL CUSTOMER CARE SINCE LAST COUPLE OF MONTHS , BUT NO ONE HEED TO ATTEN THE SAME. DUE TO SUCH PROBLEM MY MOBILE IS OVER CHARGED AS THE CALLS DROP AFTER RING.

BSNL — WIRELESS INTERNET

I have applied for landline connection on NOV 08 with broadband connection but they brought a wireless phone WLL and said no feasibility in your area. No wrong with the authorities there but they say our higher authority might sanction to lay new cable there. Because of that am suffering with that wireless internet. Please do kindly take action regarding this.

Sir,
my Name is Dr. DESH DEEPAK LADIA I have just bought a new BSNL EVDO Wireless connection from BSNL Bhopal on 02.06.10, my connection no. is [protected],,,sir as per the Speed advertised nd told abt me for the plan is 2.4 MBPS i can hardly get 600KBPS of speed ,,i had regularly compalined on the helpline no. but no cure has yet been there ,,i asked the WLL head he says they don't know whey i am not getting the speed ,,every time they say we have registered ur compailnt and we wud see wht they can dooo it;s been 20 days now i wanted to file a COnsumer complain against them .so plz kindly let me know how to put a complain against them,,my email ID is [protected]@yahoo.co.in...


thank u
wating for reply

i m also having same connection and try reloading all day because getting very low speed. how do i get better speed?

SIR,
SUB:- TO CHANGE THE EV-DO DATA CARD
MY UNIQUE ID NO. GJATD[protected] AND TELEPHONE NO [protected] THE PROBLEM IS THAT WHEN THE DATA CARD MOVE SLIGHTLY THEN INTERNET IS DISCONNECT AND I ALSO COMPLAIN IN CUSTOMER CARE MANY TIMES BUT NO RESPONSE IS GETS TO ME. THIS IS STRICTLY INFORM TO YOU THAT MY DATA CARD IS NOT WORKING PROPERLY FROM THREE MONTH. I WANT TO COMPLAIN YOU TO CHANGE THE DATA CARD IN A WEEK OTHERWISE I WILL COMPLAIN IN CONSUMER PROTECTION. I HOPE THAT U WILL SOLVE PROBLEM.

Sir, today i've recharged with 200/- full talk time through justrechareit.com online shopping payment...but i couldn't receive the Recharge amount but the money has debited own my a/c...the transaction ID is: MN[protected]
so, please give my amount immediately on my number is- [protected]..

I have done quick recharge for the number [protected]. Three times money got detected for Rs220, Rs 220 and Rs 50. Bur recharge is unsuccessful. Details given below.


TXT[protected] [protected] [protected]:54:04 Failed 220.0000 0
TXT[protected] [protected] [protected]:50:33 Failed 220.0000 0
TXL[protected] [protected] [protected]:54:00 Initiated 50.0000 0

Please do something

very bad service...

net links net is worst dont try 2 tke this

net links net is worst

CSI — Frequent disconnection of Internet

internet connection works fine continuously for one/two hours or maximum of four hours and it disconnected soon and we can't connect back or keep connected continuously even for a minute. It disconnected every one/two minutes. this problem persist until an hour and woks fine again for an hour or two. this problem recurrend 24/7 a day since i got bsnl connection. I've keep making dozens of complaints a day, but i never got any response from 'em. we cant pay this kind of broadband any.

p.s: i coudn't found any problem in physical connection to the servers like in telephone cable where I cound ping servers with no data loss. there might be the problem in server restruction or bandwith

BSNL service at Hyderabad — Telephone and Broadband disconnected

I have obtained a telephone([protected]) and a broadband internet connection from BSNL at Hyderabad. Even though I have been paying the bills promptly, my telephone and broadband connection were disconnected on 26.06.2009 at 12.10P.M.
Reasons for dicnnection were not notified to me.
Inspite of repeatedcomplaints the connections were not restored till date i.e 02.07.2009
In the absence of Broad band connection, I could not trade in National Stock Exchange and was put to opportunity loss
My children who are in USA could not be contacted thru chatting there by causing trauma and mental stress to my self and my wife.
I have lodged compliants thru mail, telephone no.198 and also thru telephone no.1500 for the last 6, 7 days. My compliants were not even acnowledged.

I have been making complaints about the fault in broadband on my landline telephone No.[protected] from 12 of this month. I have also contacted Mr. Venu, J.E. of our area i.e., Malkajgiri through telephone. He straitaway denied to send his representative to see the fault where telephone connection is installed. I have also requested personally to see the problem. He says that the fault if any will be solved through telephone and no representative will be sent to home. I have also contacted throguh telephone to solve the internet problem but in vain. However, he denies to see the problem at telephone connection. How can solve the fault of broad band. Please do the needful and take action against such an arrogant Mr. Venu.

Hyderabad BSNL Broadband — Broadband not working

My telephone number[protected] is not working since 2 weeks, please correct the problem on urgent basis.

i agree!!! i freaking agree! bsnl must collapse for its poor quality!

I have an BSNL Internate connection in my residence, under the
Account No.[protected] and phone No.[protected] at
502-'Aasra' Aprts., 3-5-874/13/A, Hyderguda, Hyderabad-500 029.
Since last 2 weeks my Internate connection is not working.
Till date there is no response from you. I therefore request you to kindly pay back
my amount which I paid to you for the Modem & as an advance
and thereafter you disconnect my Internate connection immdiately
with prior intimation to me.

Earlier I was having Internate connection from a different company but
I thought BSNL being govt. company
it will be better even after sales but to my surprise I am not at all getting proper response.
No officer is giving proper response. I am a senior citizen and each time long follow up is there.

I have another Internate connection at my office vide Account No.[protected] and
Phone No.[protected] at 4-1-12/1, Tilak Road, Hyderabad.
I am facing regular problems here too. Here Internate connection is getting
automatically disconnected and once again I have to restart.
Here also your concerned technical person after
long persuation comes and says that your connection is ok.
And here also they are least bothered to lift the
mobile given to them by BSNL. Only your DGM Mr.Narendra (Ph.:[protected]
has given good response within his
limitations.

BSNL is advertising a lot in such a world-wide copetative market but
when 'service' comes still there is same attitude (govt. company).

Kindly do the needful by returning the amount at the earliest and
then please disconnect the Internate pconnection with prior intimation.

Thanks,

Jagdish Savla
Arihant International
4-1-12/1 Tilak Road
Hyderabad-500 001
Ph :[protected] / 6550 9222
Cell :[protected]

You are absolutely right Mr. Jagdish Savla, as I am also facing the same problem and nobody is attending to me.

BSNL Broadband Hyderabad — BROADBAND NOT WORKING

I have '500 home plan' broadband connection no: 23402165
It is not working frequently.

mY INTERNET IS GIVING MULTIP0LE BREAKS FOR EVERY 15 MINUTES. WHAT HE SAID IS TRUE. EVERY ONE IN INDIA IS FEELING BAD ABOUT CONNECTION. BSNL MUST IMPROVE.

Hi sir,
My BSNL land line through broadband conection is creating problem phone no.[protected] can you veryfy my problem

Brest regards,
Y GOPICHAND
[protected]@yahoo.com
[protected]

hello Mr.B P BALIGA
Did u find ur balance after this complain?? Yes or No.??

Landline no:[protected], (broad band connection problem)
Respected Sir,
My name is Ramchandran, My Telephone number is[protected], the last one year i was using this unlimited broad band connection without any problem. But the last 25 days i did not get the broad band connection completely.
For that, I already informed the same issue to your concerned person on previous month for rectifying the above problem, and after 3 days your concerned people came at my home and they informed replace your data cable. We had paid amount of 350/- for replacing the data cables to your people and they confirmed to us get the connection after 1/2 hr. since the last 25 days we can’t use our internet connection. And after We already informed the above matter to your concerned person number of times. But we did not get any services from your office.
Moreover, I would like to inform, the last month we used the internet connection only 5days. I would like to inform you that, I cancel my broad band connection with land line, if you can’t solve the same issue within 1 week .
So I kindly request to rectify the above mentioned issues at the earliest.
Your kind cooperation and immediate action and replay through this regards shall be highly appreciated


Thanking you,
Yours faithfully
Mr. Ramachandran.

Keelakadambur,

Kattumannar koil.