[Resolved] BSNL Evdo — Speed and Online bill payment

aniloave

from Noida, Uttar Pradesh

Address:

Bhopal, Madhya Pradesh

Hi,
I bought my EVDO card and started availing services from October 2009. The speed offered by BSNL states its up to 2.4mbps download, however, I merely get speed upto 300kbit/s (NOTE: I am currently in Pune and its a EVDO activated Zone - not a CDMA 1X zone). Whenever I ask for a clarification, they say users limit exceeded and say that they are planning for upgrade. No specific answer yet and the funniest thing is that I get full signal strength the place I live in.

Adding another issue to it, there are not online payment option available, and hence I have to tell my mother (in Bhopal - MP) to pay the bill, and it will be better if its online. So this month I got 3 month bill as a whole and that too on last day of payment. This is not at all tolerable, we are still customer, and there are some responsibilities on Service Provider as well.

It will be of great help so please raise on it to appropriate level.

Thanks a lot.

if any more information/proof required then please let me know.
ID: [protected]@yahoo.co.in

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Aug 13, 2020

Complaint marked as Resolved

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Comments

ghoshb123

from Pune, Maharashtra

I am satisfied with services of evdo zte.I want to pay my bills online

yandurikrishna

from Noida, Uttar Pradesh

myn is windows7 and it is not working i have buyn evdo 20 days back tell solution sir please.

Godsendjk

from Mumbai, Maharashtra

N.B: proper functioning of EVDO depends on 2 criteria:

1. Signal strength; Nearer to the Access point, the better the service ( the device is best suitable for a Laptop).
-The radius that can be covered by a single access point (tower) is 4-5 KM.

2. Number o[censored]sers in a particular cell; users that can be accommodated by a single Access point (Tower) ( if more number of ppl are using EVDO in a same cell, you will get weak signal).
- this is the drawback of this technology.

I have no idea about the payment option...(**, )

Thanks & Regards,
Godsendjk

manishmourya1

from Baloda Bazar, Chhattisgarh

Dear Sir,
My BSNL EVDO number is [protected], i have recharge Rs. 250 for one month for 1 GB net pack on[protected], 7:00 PM but i can't use the net on my Data Card plz solve the problem...

Thanks & Regards
Manish
email: [protected]@gmail.com
EVDO Number- [protected]

bhamingo

from Chennai, Tamil Nadu

I am not getting Bsnl EVDO bill on time .
Also there is very poor signal strength .
Another worry is that my EVDO is not functioning for more than 10 days . But there is no customer care ph no or email id .
Can you please take my complaints in appropriate level .
Also if any one can give me the no of customer care .
I am in Ranchi .
my ph no [protected]
email id
[protected]@yahoo.com