[Resolved] BSNL Gprs Service — COMPLAINT AGAINST CUSTOMER CARE AGENT (GPRS) HIMACHAL PRADESH | |
Dear Sir This is to inform you that from last 2-3 days we are trying to activate GPRS service on my No [protected] (Student Plan). We called the Customer Care Executive many times but they are just giving one alternate to SMS (gprspre to 53733) with in response giving error message. We already has inserted Rs 230 voucher for GPRS on my Number but when we connect it to our Computer their is always a "TEMPORARY NETWOK PROBLEM". Please try to solve it ASAP. Secondly we called one of your Agent Named (Mr Rupinder) Himachal Pradesh. I gave him my complaint No (I[protected] registered on 10th Sep at 11:46 Hrs but instead of helping me he gave a rude reply that He cannot help me and can't transfer my call to their Senior Person, after insisting he transfered my call to Mr Ravi Sharma he promised to solve the problem before 02:00 Pm (11th Sep'09) but after waiting a lot their is no solution. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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![Bharat Sanchar Nigam [BSNL] Website](/img/bn/www.svg "Bharat Sanchar Nigam [BSNL] Website"){kind=small}
![Bharat Sanchar Nigam [BSNL] Address](/img/bn/location.svg "Bharat Sanchar Nigam [BSNL] Address"){kind=small}
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
GENERAL MANAGER
BHARAT SANCHAR NIGAM LIMITED,
SHIMLA
HIMACHAL PARDESH
Sub:- No Connectivity with Toll Free No.& Railway Enquiry No.139
Sir,
This is to inform you that all Toll free Nos. e.g.[protected] and all other toll free Nos. started from 18 series are not working from Sansarpur Terrace Exchange which falls in Dehra S.D.O Range STD Code of the area is 01970. Please also noted that Railway Enquiry No.139 is also not connected when we dial it which is for All India Railway Enquiry.
Kindly rectify the fault we have complaint regularly many times to SDO Dehra D.E.T Dehra & D.E.T Dharamshala
Thanking you
Your’s faithfully
for SURAJ INDUSTRIES LTD
Phone No.[protected]