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[Resolved]  BSNL Gurgaon — internet not working

I, yogesh kumar, user of bsnl .(tel.no[protected]my broad band connection is not working since 20 days.when i called customer care but there is no response from this side.pl do the necessary action.
Complaint marked as Resolved Aug 14, 2020
Complaint comments  63 CommentsShareTweet

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I had given an application for a Start Up Plan (Rs 250) in the 1st week of Dec 2007, at my residence (E-13, DLF 1, Gurgaon). A guy named Shivesh ([protected]) had immediately come to my office on Dec 6th to collect Rs 500/-. BSNL took almost a month and a half only to tell me that they are unable to provide me with a connection at my address due to technical issues. Since then I had been following up with various people including Ms Kamal Joshi ([protected]) for my refund but in vain. They keep diverting my calls and nobody takes the responsibility of getting back to me.
I had also written to DGM, Naveen Kumar but still nothing happened.

Firstly I would like to know that why at the very first instance someone was sent to collect Rs 500 for the connection when they had technical issues at the address provided to them.
Secondly why did they take so long to get back to me infact they never got back, I was the one who was following it up throughout .
Last but not the least neither are they refunding my money nor providing me a connection. I still have the receipt for Rs 500.
My telephone connection no.2217585 has been disconnected without provdiding any prior information to me.even i have make the pending payment for last two months also but nothing has happened.can someone let me know how much time they take for the restoring of my access?
i have submitted my application to south city exchange about one year back to transfer my phone no 2381083 but till now
i have submitted application for transfer my telephone no 2381083 to south city exchange about one year back to my new address h.no 593 sector 45 near despensary gurgaon but till now i am waiting for transfer

regards

M.M.LAL
sub:- bad conditions of phone service

Dear sir,
my phone no is[protected] it is not working properly from last 1 july. plz take necesseary steps in this topic.


thanks & regards
From ravi prakash
Hi,

My Land line phone no[protected] not working since last 4 days[protected], Please take the urgent aciton to resolve the issue.


Regards
Yogesh Srivastava
My phone line no. 2572792 has not been working since May 26, 2008. I posted a complaint on Phone No. 2211500 on May 26 and received Complaint No. 28316. On June 4, again I posted the complaint and received the same Complaint No. 28316. I have spoken to Mrs. Banerjee also several times on 2327000 and was informed that the line man was on leave, but she would look into the matter. I have spoken to the Lineman on 2060700 on several occasions and he keeps assuring that the line will be restored. Today, June 18, my landline is still not working. I just called again today and posted another Complaint No. 28854. Kindly note, I have no outstanding payment with BSNL. All bills have been paid till date.
Kindly assist to have the landline number restored as I am fed up of making complaints and talking to unprofessional people. Thank you.
My broadband connection is not working since 17th june and there is no responce from the area incharge. When i called up, their no. is most of the time shows busy and sometimes not connected. My No. is 2251663
Dear Sir,

My Land line phone no[protected] is not working since last days (), Please take the necessary aciton to resolve the issue.

Hope for a favourable action very soon.

Thanks and Rgrds,

Prabhakar B. Kanade
Sector 15,
Gurgaon
Dear Sir,

With humble request this is in reference with my Land Line no.[protected] which is not working since more than a month. Many times I tried on various Nos. to lodge a complaint regarding this but I didn't get any response.

Finally sending u this mail with the hope that my land line will work properly again so that I can enjoy the communication to my relatives as well as with my friends. At present, Phone has become a necessity in one's life so kindly consider my complaint and get it done on urgent basis through the Lineman of the area.

Hope to get a favourable action from ur side.

Thanks and Regards,

Prabhakar B. Kanade
Sector-15, Gurgaon
Dear Sir,

Our bsnl phone no. is[protected] is not working presently. kindly take immediate action as soon as possible.

Thanking you
Dear Sir
Our BSNL phone no.[protected] is not working since last week. Complaints are made, but till date no responce.Kindly take immmmediate action as I am a senior citizen facing difficulty.
Dear Sir,

I had given the application for a Home 500C plan in the month of April. A guy named Shivesh ([protected]) had immediately come to my residence and collected Rs 1000/-. With in a month I have been allotted the Phone number and customer ID i.e. 2560278 / N112417
BSNL took almost a 3 month to tell me that they are unable to provide me the connection at my address due to non feasibility. When I asked them that what the technical Issue is, they could not answered the same. I informed them that my neighbor has the BSNL connection why is it not feasible for my connection? Since then I had been following up with various people including Ms Kamal Joshi ([protected]). They keep transferring the calls.

I would like to know if there was no feasibility why they sent a person to collect the amount for connection.
What is the reason for no feasibility?
When they are returning my money back?

Thanks & Best Regards,

Shambhunath Pandey
Saraswati Vihar
My broadband phone no[protected] is not working since last 25 days Please take the necessary aciton to resolve the issue.

i will try complaint no[protected] but not response

Thanks and Rgrds,

Rajkumar
ashok vihar phase -3
Gurgaon
Tel No. 2570938

Works only for 3-4 days since last 2 months and then gets dead. We get it restarted in next 3-4 days and the problem continues.
Now we hear that the person who used to get it restarted and works in our area has been transferred to some other area.
Currently the phone is dead for last 3 days.

New person does not have any cell. Main area office does not pickup the phone. 197 does not pickup, we always hear the auto-music and que nos without somebody coming on line.

What do we do?

Thanks & regards,
I had given an application for the installation of new telephone connection and broadband connection Start Up Plan (Rs 500) on 2 jun 08. A guy named Pardeep immediately assured me that the connection would to installed within 7 to 8 days. He demanded Rs 1831- from me and I immediaterly gave him the money having taken the receipt no.156 dated 02/06/08.He gave me three numbers to contact in case of need .But to my best possible effort neither the NEW CONNECTION HAS BEEN INSTALLED nor my money has been refunded to me. I contacted to various officials but all in vain they keep diverting my calls and nobody takes the responsibility of getting back to me, now i realise my mistake of taking faith on BSNL.Actually I was impressed by the huge advertisement made by superb actress preeti zinta.
Last but not the least neither are they refunding my money nor providing me a connection. I still have the receipt for Rs 1831/-I request to kindly refund my money as i have totally lost faith in bsnl.
My telephone no.[protected] already activated with broadband service was shifted from Nai Basti - Gurgaon to Jyotipark - Gurgaon. The telephone connection was started after 10 days but broadband is still not working. I have made many complaints at 2225225 but problem is not solved from last 15 days
Hi,

My Land line phone no[protected] not working since last 2 days[protected], Please take the urgent aciton to resolve the issue.


Regards
Shiv Kr Vashist
My Land line phone no[protected] not working since last 4 days[protected], Please take the urgent aciton to resolve the issue.


Regards
Shiv Kr Vashist
Dear Sir
My internet-broadband connection is not working properly since 2 weeks. The number is[protected]. You are requested to please look into the matter and solve immediately.

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