BSNL, Hyderabad — ADJUSTMENT OF EXCESS PAYMENT MADE AGAINST BILLS | |
my telephone no. is[protected]. unfortunately i made the mistake of making payment of above telephone bills via icici/sbi credit card, on 3 occasions totaling about Rs.3000/-. although bsnl received payment they have not adjusted against my bills on some technical ground. hence, to avoid disconnection, i again paid the bills direct (viz. double payment). i made a complaint in the web site of bsnl more than 8 months back for adjustment of excess amount against my current bills, to which they promptly replied that once updation of a/c is over, the excess amount lying to my credit will be adjusted. i regret that inspite of number of reminders no action has been taken. now i am fed up and asked for disconnection of my phone. i am told that i've to submit application for disconnection!!! which means i have to run around their office even for disconnection. it is not surprising that bsnl is losing customers so fast, it will end up as a WHITE ELEPHANT. Was this information helpful? | |
 2 Comments | |
Comments
To
The Commercial officer,
BSNL,
Lingampally,
HYDERABAD.
Respected Sir,
Sub: STOP- ECS- BILLING-[protected]-A/c-[protected]-CID-[protected]
I am having a WLL Phone # 20040649 last 6 Months (Suffering badly with poor signals and BSNL unable to provide Fixed Land line) . After repeated requests to stop ECS billing to above number still there is no change in the billing status. I have paid manually Rs.250/- and ECS was deducted from my account Rs.658/- and also above phone was in SULAB Plan With Out-Going Bar since February even then I am getting outgoing calls amount.
So please stop ECS billing for my number and also adjust my extra payment.
Thanking you
Address:
T.V.V.S.T.Venu Gopal,
Plot No: 119/C, 2nd floor,
ADDAGUTTA SOCIETY,
WESTERN HILLS,
KUKATPALLY,
HYDERABAD-500072.
The Commercial officer,
BSNL,
Lingampally,
HYDERABAD.
Respected Sir,
Sub: STOP- ECS- BILLING-[protected]-A/c-[protected]-CID-[protected]
I am having a WLL Phone # 20040649 last 6 Months (Suffering badly with poor signals and BSNL unable to provide Fixed Land line) . After repeated requests to stop ECS billing to above number still there is no change in the billing status. I have paid manually Rs.250/- and ECS was deducted from my account Rs.658/- and also above phone was in SULAB Plan With Out-Going Bar since February even then I am getting outgoing calls amount.
So please stop ECS billing for my number and also adjust my extra payment.
Thanking you
Address:
T.V.V.S.T.Venu Gopal,
Plot No: 119/C, 2nd floor,
ADDAGUTTA SOCIETY,
WESTERN HILLS,
KUKATPALLY,
HYDERABAD-500072.
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![Bharat Sanchar Nigam [BSNL] Website](/img/bn/www.svg "Bharat Sanchar Nigam [BSNL] Website"){kind=small}
![Bharat Sanchar Nigam [BSNL] Address](/img/bn/location.svg "Bharat Sanchar Nigam [BSNL] Address"){kind=small}
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
my telephone no. is[protected]. bill month of june 2009 unfortunately i made the mistake of making payment of above telephone bills via icici/sbi credit card, on one occasions totaling about Rs.715/-. although bsnl received payment they have not adjusted against my bills on some technical ground. hence, i again paid the bills direct (viz. double payment). for adjustment of excess amount against my current bills, to which they promptly replied that once updation of a/c is over, the excess amount lying to my credit will be adjusted in bill the month of july 2009.
N.Veerabhadra Rao
MIG-60, Balajinagar,
Kukatpally, Hyderabad-500072
Dated:[protected]