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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: May 21, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 672

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R
ravidas
from Chennai, Tamil Nadu
Nov 29, 2009
Resolved
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Resepected sir/madam,
our TEL NO S [protected]..............we are stayin in 46/52,MURTHY STREET EXTN,WEST MAMBALAM,CHENNAI-33..........for the last two to three weeks our landline phone s not working........i dont know whether the problem is with telephone or landline connection........when we disconnect the line and rest the phone sound is coming ,and after that we are not able to dial any other numbers. same line gets continued even if we cut that line....... sound s coming in the phone which is irritating....... we have already registered once or twice for the complaint.but there s no response and we are even tryin bsnl toll no 1500 but no one s responding......we are in a great urgent for the phone .so i kindly request u to hear this complaint and do the service as soon as possible.thank u........
Aug 14, 2020
Complaint marked as Resolved 

bsnl landline telephone — phone not working properly

Resepected sir/madam,
for the last two to three weeks our landline phone s not working........i dont know whether the problem is with telephone or landline connection........we have already registered once or twice for the complaint.but there s no response and we are even tryin bsnl toll no 1500 but no one s responding......we are in a great urgent for the phone .so i kindly request u to hear this complaint and do the service as soon as possible.thank u........
my phone is dead from last 8 days and i have given complaint but not yet took proper step in receiving complaint pls help us to take proper step for which im thankful phone no[protected]
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    ramesh
    from Cuddapah, Andhra Pradesh
    Nov 29, 2009
    Resolved
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    My mobile no:[protected].There are some music station activated on my mobile without my knowledge.so please unsubscribe it.
    Aug 14, 2020
    Complaint marked as Resolved 
    sir,
    i had sent the msg. UNSUBDAT to 51819. but i have not got any response. so please help me to unsubscribe this dating service.
    i done this and now i got a msg that "you are not subscribe to dating service"...
    i think they have deactivated it, that i will next time

    ...i send "UNSUBDAT" TO 51819
    LETS HOPE FOR THE BEST
    GOOD LUCK

    BSNL — to unsuscribe

    hello subscriberes NOW TO DEACTIVATE THE MOBILE DATING TIPS KINDLY RIGHT AN SMS IN UR MESSAGE BOX UNSUBDAT AND SEND IT TO 51819 U WILL DEFINATELY DEACTIVATE THE DATING SURVICE.
    Dear Sir

    Subject---- Telephone cabil stolen and not working

    BSNL Telephone no[protected] Add - satoha (Dibai) Dist -Bulandshar.somebody has a stolen my
    telephone cabil due to that my phone is not working.
    my mobile no [protected] unsubscribe music station
    My mobile no:[protected].and music station activated on my mobile without my knowledge.so please unsubscribe it.

    BSNL — unsubcription of

    i am bsnl customer. my mobile no. is[protected]. i get the msg from 58888 as hot seen of actress with out using mobile net i lose my balance of rs60 per month.
    so i want to unsub this pack
    regarding charges deduction from b.s.n.l.
    i am bsnl customer. my mobile no. is[protected]. after switching off mobile and again turning on 2.00 rupee are deducted from my balance. so please help me sir...
    i have complaints to bsnl office but no immediate action are taken and still rupees are deducted by bsnlauthority...
    so please help me...
    To unsubscribe from BSNL Music Station, just dial 12630033 and unsubscibe it. Actually when i tried to unsubscribe, it talked in Hindi. But I could understand that 4 is the number to be entered for Music Station Unsubsciption.
    My mobile no [protected] and music station activated on my mobile without my knowledge.so please unsubscribe it.
    To unsubscribe from BSNL Music Station, just dial 12630033 and unsubscibe it. Actually when i tried to unsubscribe, it talked in Hindi. But I could understand that 4 is the number to be entered for Music Station Unsubsciption then after listening press 5 then it will register your unsubscription.
    sir music station is activeted on my cell no [protected] without my confirmation. i want to deactivate it but no answer from customer care.and when i dial 12630033 for deactivte it there is not hindi or eng languagge. so i m charged rs 19 every month . i want solution..
    Hi,
    My mobile no:[protected]. Music station activated on my mobile without my knowledge.Please unsubscribe this service.
    respected sir

    My mobile no.[protected] plsease unsubscribe MUsic Station activated on my mobile without my knowledge.Please unsubscribe my Music station.

    thnaking you sir
    M.S.REDDY
    [protected]
    My cell no [protected], Pls. unsubscribe music station activated on my mobile without my knowledge.
    MY mobile no is [protected] plese unsubscribe music station activated on my mobile
    my phone no [protected], i want to unsubscribe music station . please do the needful.
    sir my mobile no is [protected].i want to unsubscribe music station.plz do it as early as possible
    My mobile no:[protected] and music station activated on my mobile without my knowledge.so please unsubscribe it.

    BSNL — mobile station

    My BSNL Prepaid mobile number is[protected]. I am being charged Rs.19 on 5th of every month for mobile radio service, never subscribed by me. Every month I am getting message from 12630019 that my accoubnt is renewed. I have taken the help of customer service on mobile several times and I am given different procedure everytime for deactivation but none works. Please help me.

    RITESH KUMAR GUPTA
    UNIVERSITY OF HYDERABAD
    HYDERABAD
    To deactivate Music Station service, dial 12630033. You will get the IVRS. Press 4, and then at the next prompt, press 5. Hooray! You are deactivated from this stupid, extortionate, service of BSNL.

    Note that this is a toll-free number. So all of you keep dialing and tell all your friends to keep dialing this number to get some of your own back on BSNL.

    Down with BSNL!
    For other services, the procedure to deactivate is available in http://www.vas.bsnl.co.in/mobile_radio.jsp

    Down with BSNL!
    my mobile no.[protected]. there are some music station service is activeted on my mobile without my knowledge so please unsubscribe the service immegiately & return my deducted amount in my account.

    BSNL — Unsubscribed music

    Dear Sir,
    I subscribed BSNL MUSIC STATION by mistaken. I want to unsubscribe this feasility, because of Rs. 7/per week has been deducted every week from my Mob. No. [protected]. Kindly register my complaint. I had tried to unscribe this, but not success. I never use this feasility.
    My mobile no:[protected].There are some music station activated on my mobile without my knowledge.so please unsubscribe it. i have many problems cause of activation.
    once again, BSNL has proved that, they are careless organisation, without good customer care, they activated music station, and phone backup services without my concent and now not deactivating that even after calling more than 20 times,
    these bull company should be privatised

    regards
    pavan
    [protected]
    Hai like others without subscribing the music station has subcribed can you help to unsubcribe it.
    My mobile no:[protected].There are some music station activated on my mobile without my knowledge.so please unsubscribe it.
    My mobile no:[protected].There are some music station activated on my mobile without my knowledge.so please unsubscribe it. NOW I Have a bill for about £ 385.00 and have been charged £1.99 per hour perday
    As you can imagine I am NOT HAPPY
    VODAFONE will not help me with this
    My name is Gokul.I've been subscribed to music station without my knowledge.Please unsubscribe music station on my BSNL connection.The number 1260033 doesnt work

    mob number:[protected]
    My mobile No. is [protected]. some music station has subscribe on my mobile. please help me to unsubscribe it.


    Regards
    Aruna Mohanty
    [protected]@rediffmail.com
    My mobile no:[protected].There are some music station activated on my mobile without my knowledge.so please unsubscribe it.

    BSNL Mobile — music station

    my number is [protected] which is prepaid BSNL connection .there is some music station subscription activated on my mobile without my consent for which i am charged Rs7 every Friday,i tried my best to deactivate the service by following all the instructions provided by customer care number. please deactivate this subscription as soon as possible.

    thank you

    BSNL — MUSIC STATION ACTIVATED

    MY MOBILE PHONE NUMBER IS [protected]. MUSIC STATION IS ACTIVATED IN MY MOBILE NUMBER AND EVERY MONTH RS 19 DEDUCTED FOR IT. I REQUEST TO DEACTIVATE MUSIC STATION COMPLETELY
    WITH REGARDS
    SATHYANARAYANA PRAKASH. B
    KASARAGOD

    BSNL — UNSUBSCRIBE MUSIC STATION

    My mobile no:[protected].There are some music station activated on my mobile without my knowledge.so please unsubscribe it.
    music station activated on my mobile without my knowledge please unsubscribe it
    my mobile no. is [protected] unsubscribe Wap movie pack.
    My mobile no [protected] and music station activated on my mobile without my knowledge.so please unsubscribe it.
    My mobile no [protected] and music station activated on my mobile without my knowledge.so please unsubscribe it.
    Phone no. [protected] : I have been receiving messages about value added services like "Music Station" and many more which results in me loosing Rs.40-50 each month. No request for unsubscribing has been ever accepted. I request you to deactivate all my value added services or I might have to change my service provider.
    My mobile no:[protected].There are some music station activated on my mobile without my knowledge.so please unsubscribe it.
    my mb no is [protected] please unsubscribe the music from the phone
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      S
      sarangdhar D Zambre
      from Mumbai, Maharashtra
      Nov 28, 2009
      Resolved
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      respected sir,

      as per the above subject here i mail to u the complaint of may IP address missing so i do not login my web pag on u said so as soon as plz provied my IP address with out sale.
      my details are as followes
      my Landline No.2363701
      my mobile no:-[protected]

      Thanks & Regardes,
      Nilesh Zambre
      Aug 14, 2020
      Complaint marked as Resolved 
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        K
        kapil r.dayama
        from Pune, Maharashtra
        Nov 28, 2009
        Resolved
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        Resolved

        i had a problem with WLL[protected] Nanded,maharastra).I thought its technical faults is going there.i am calling with my mobiles from Hyderabad,Andhra Pradesh (Airtel,Tata,Aircel,vodafone & Relaince Netwok) to WLL but its not connecting to WLL.
        i complained alredy on the phone by oral but they sey that problem in (Airtel,Tata,Aircel.vodafone & Relaince At A.P.)

        What should i do to solve this problem ???
        Aug 14, 2020
        Complaint marked as Resolved 
        my wll phone no is[protected]. I pay all dues correctly but I can not make calls. So I request you do the needfull at the earliest.

        Thanking you
        Rejimon
        I am Government ITI Jamgavhan, Taq- kalamnuri, Dist- Hingoli. ( Maharashtra ). Telephone no of this office is[protected] WLL- CDMA ). The telephone having 2 problems- 1) There is no incoming calls receive. 2) No outgoing calls to IDEA costumers perticularely. Pl. take the action.
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          S.Kolanjiappan
          from Delhi, Delhi
          Nov 27, 2009
          Resolved
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          Resolved

          I installed land line connection in the year 2006. Since then my land line is noisy. I made complaint about many times. J.E.& A.E said it can't be repaired it is a line fault. Not a single day it worked properly. I am really dejected. Some time it was very much noisy if i make complaint they will come on their own and they do something noise may be reduced but they won't totally clear the noise. Now my phone is dead for the last 10 days. I made a complaint one week back but still now nobody atteded the fault.(complaint no is[protected]. As they said if it can't be rectified my phone connection may please disconnected. Otherwise I am going to make complaint in the consumer court.

          thanking you,

          yours sincerely,
          S.Kolanjiappan
          Aug 14, 2020
          Complaint marked as Resolved 

          BSNL-CHENNAI — LAND LINE TELEPHONE

          LAND LINE IS DEAD SINCE 13 DAYS. COMPLAINT IS LODGED. ID NO.[protected]. SO FAR NO RESPONSE FROM BSNL-CHENNAI-ANNA NAGAR.
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            J
            JAIKUMAR
            from Chennai, Tamil Nadu
            Nov 27, 2009
            Resolved
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            Resolved

            Hi

            I live in t. Nagar, area in chennai. Bsnl, i agree has got good coverage in india, but the worst part is that the signal is really bad.Inside buildings the signal drop is so bad, that we need to run out to the open to speak to people.

            After so many complaints, its still the same. I am sure if bsnl signal problem is not rectified, there are lot of customers who have been using bsnl for so many years, will shift to another provider when the mnp comes into effect.

            I kindly request bsnl to sort this signal problem at the earliest.

            Rgds
            Jai
            Aug 14, 2020
            Complaint marked as Resolved 

            BSNL — signal problems

            sir
            every time in my house or other places i loose signal , in home i have to come out to speak with any one. please solve my problem and i have purchasd A new mobile phone toooooooooo




            thanking you
            I have the cellone prepaid conection but only problem is network problem.
            In village area the network of most of all companies are good, but BSNL Sabse Kharab hai
            The Full form of BSNL (bhai shab nahi lagega)
            & my one more question is why BSNL not give good traif plan in comprasion to private companies
            I think in future BSNL cannot stand in front of their rivals
            bsnl mobile desh ki darkan hai. per logo ki darkan bsnl mobile ke netwark se pareshan hai.full arth bsnl [bhiter se nahi lagega]
            I am to report that my bsnl number [protected] in a. P is facing serious signal problem. What is interesting is i have another bsnl number which never faces any signal problem at all.
            When i contacted the customer care to tell about it they asked me to send an sms signal to 54141. The reply came saying that the cc will contact me discuss the matter. As they still did not contact or improve the signal, i thought of porting this number back to its original network airtel after two days a lady executive called me and asked why i wanted to port out of the bsnl and i described the problem of poor signal for this number. She too asked me to sms signal to 54141 and i resent the sms.
            What i want to know is why the bsnl has different signal levels for two different numbers at the same place?
            I also want to know how can bsnl serve this way without bothering about the reported problem. If i still plan to port my number into another network, it will be on account of the bad service of the bsnl and they should leave it to me.

            M. D dinesh nair,
            Vijayawada
            Signal problem is from Last 3 months, no body attending at my office, we are facing lot of problems, we are loosing our business, please kindly clear this problem as soon as possible, in case within 3 days complaint not clear we will go to other net work. our office Add-83/A MIGH, APHB, Vengalrao nagar
            Hi, I am staying at besant nagar, chennai 600 090. It is suppose to be posh locality but the bsnl signal is very poor. We are facing this problem only from last 4 or 5 months. Previously there was absolutely no problem. I would request the bsnl officials to take the complaint seriously and sort it out at the earliest.
            Regards
            C.S.GanesH
            Hi, I am a old client of Bsnl, Ichanged plans and sims but had signal problems, until lately around a year back i had non.I have sent sms to 54141, got a sms back that bsnl sales team wil get back to me soon.Lets wait and see the response time of Bsnl.
            No signal in


            Kalpakkam township


            Sooooooo many times complainted no no no response
            cvcvcvcvcvcv
            good
            sir,
            I am very sorry to inform that In my village ayanwin Po dhamrol teh bhoranj distt hamirpur himachal pradesh pin 177024 in our village there may be more than 100 bsnl mobile connection but very sorry to inform inspite of informing local exchange their is very bad SIGNAL most of customer changed connection to Air tel and other thinking to change. so please improve signal problem or we are ready to give land for tower if required by department.
            with regard Ravi Sharma [protected]
            BSNL is giving good coverage at my place but whenever it rains i am losing my signal not even one bar even when the wind waves a bit more i am losing coverage...being a government product u r unable to give us better quality signal i am definitely gonna change my BSNL landline and 6 of my BSNL mobile numbers to any other service provider
            My mobile No [protected] I had visited Badnur Village in Mudhol taluq Bagalkot district in Karnataka State India . Ihad xperienced no communication from[protected] to
            [protected] of BSNL services .In earlier visits I had been not experienced such problems. The people living in that village are experiencing no signal or No signal since from the installation of some other than BSNL companies . So any concerned authorities do mind to rectify the signal problem.
            Respected sir,
            There is very good signal of 2G in my locality, but very poor signal of 3G . Please increase the coverage area of tower.
            .
            The location is
            21.875101, 83.412866
            Place : Raigarh (CG) 496001
            I am using bsnl plan, I am using Neestam Plan Mobile NO-[protected], Bad signal from 04 days, , plz restored as soon as possible 13-9-165/A Pr nager, , Neelima hospital back side, ,
            BSNL Signal very poor.
            I am staying in Kaveri layout, Halashallai, Varthur, Bangalore.
            BSNL Signal is very weak.Not able to use Data Service. Internet connection is very poor in that area. Please take necessary steps
            when gov emp trying work then only Indian become great India.
            3G signal permitted to 1 KM, 2G signal permitted to t2 KM but actually it should be 10 KM and 15 KM min .
            we tried since 10 Year about 2g signal call drop but not solved no and simply closed those all complaint.
            i don't know about other country . what ever we are getting is less from gov, is only related to quality of response and about any other.
            We all are using bsnl because we are trying over best to improve..
            I am vey much interesting to use BSNL network but now the signal problem is more, I tried to call to customer care but that itself not reaching to customer. this is repeating from 7 months on wards. I send a signal to 54141 but of no use, what I have to do if this will continues ...
            give me suggestion or solution for this problem
            I am using BSNL from past 1 month, very poor signal strength at my home. Signal fluctuating frequently & call get drops. Pls help me to resolve this. I'm staying at Bangalore Girinagar.
            Respected Sir,

            Pease kindly attend my complaint of our bsnl tower not working properly. I am register complaint in nearest bsnl exchange office Patan, Tal- Patan, Dist – Satara, STD Code – 02372. But this office employee not solve this problem. His ignore our complaint. My town mobile tower service stop on more than one month. I am register my complaint online and online first complaint docket No was MHR/CO/2017/4574 and second complaint docket No is MHR/CO/2017/4883.But you are not take any action for my online complaint registration.
            So I am request you to solve my town Mobile tower problem.
            Village-morund in 3g signal problem
            Village morund in no clear sound toking no net speed plz chek this signal help me
            I am using BSNL No.since last one year, always signal problem My No is [protected], your data speed is also very slow I am staying & working within 1/2 Km distance of BSNL Tower ( Electronics City & Hennur Cross Bangalore ), your are offering different type of offer, If signal is not good what is the use ? You are a Father of Telephone, all other network provider came afterwords.
            My name v v reddy my area gulbarga dust. Nidugunda near halkoda village most of no signal problem. New 1 bsnl towar install please. Pleased my land. My no. [protected]
            Sir,

            I am used BSNL prepaid mobile phone since last 14 years. following problem observed.
            1. Poor network coverage area
            2 Unable to use internet
            3. BSNL tower near to my house 100 meters radius.No signal my inside my house.
            4. Complaint given 3 times problems remain same.
            5 . In over native place rural area .
            BSNL land line also problem. BSNL tower located 2 kms radius but no signal
            I am facing similar issues. I notice that signal has dropped radically. In earlier years the situation was not this terrible. And I agree with most others that signal drops inside the house. Regarding 3G connectivity, don't even ask. Most of the time it runs on either 2G/EDGE. When the whole world is running on 4G, we are still struck in the ground level, and even that is not working great...
            no sarivce in ballarpur area MH from 2 days custmar care also not given currt ansqwer
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              V
              vivek bhardwaj
              from Ahmedabad, Gujarat
              Nov 27, 2009
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              Sir,
              i took bsnl cellone 525 plan 3 months ago.this is third time i am going to pay the bill, but the billing amount is too much this time(Rs 2283). i have paid last two bills well within time period.i am talking about the bill for the month of november '09 which is is beyond my understanding. i don't get how i got this amount bcoz i m sure that i havn't use phone so much during this month.plz solve my problem. my cell no. is [protected] and accnt no. is[protected].

              525/- PLAN — FOR BILLING

              I AM NEW USER OF RELIANCE TELEPHONE(LANDLINE). MY PH. NO. IS[protected] IHAVE RECEIVED NO BILLS TILL NOW. I GOT THE INFORMATION OF BILL ON MY NO. OF DUES WHICH WAS PAID BY ME ON DATE[protected] OF RS. 600/- AFTER THAT PAYMENT OF 600/- MY PH. WAS DISCONNECTED ON 17-09-08 AND I HAS BEEN TOLD THAT THERE IS A PENDING BILL OF RS. 238/- I AGAIN PAID RS.250/- ON 19-09-08. THEN AGAIN I FOUND MY NO. DISCONNECTED ON 20-09-08 . IWENT TO RELIANCE OFFICE SITUATED IN ROHTAK (POWER HOUSE). THERE WAS SONIA MADAM ON CUSTOMER CARE SEAT WHO MISBEHAVED WITH ME AND SHE COULD NOT MADE ME SATISFIED WHETHER IT IS SECURITY OR IT IS PENDING BILL.SHE ASKED ME I WILL SOLVE THE PROBLEM WITH IN ONE HOUR AND WILL INFORM YOU ON YOUR NO. THERE IS NO RESPONSE FROM THAT SIDE AFTER THAT I WENT TO RELIANCE OFFICE AGAIN & MET MR. GYANENDER TIWARI HE GAVE ME ASSURANCE THAT I WILL SOLVE YOUR PROBLEM IN ONE WEEK. SO I WANT TO LET YOU KNOW THAT HOW POOR SERVICES ARE THERE IN ROHTAK
              i having post plan 525 from 4years onwards why the free sms not providing 60 per sms it very high
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                M
                MrSarojKumar
                from Pilani, Rajasthan
                Nov 27, 2009
                Resolved
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                Resolved

                I had surrendered my telephone serviceand handset on 26/03/2009 as I transferred to Delhi.Fortunately I took a number from accounts department, for any future communication with BSNL Ballygunge Phari.The accounts person concerned was K k Naskar[protected].They assured me that you will get your refund within 3 months.But as usual govt. attitude they ,till date had not refunded my security deposit.Accounts person had given a telephone number[protected]Mrs.Anuradha Chakravorty)cash dispatch.I called her at least 100 times to send my security money.But this BSNL non-sense persons are not refunding my money.
                Is there any way out in this country to fight with such people and get my refund back.
                Aug 13, 2020
                Complaint marked as Resolved 

                bsnl ( kolkata ) — not refunding the security deposit.

                RESPECTED SIR,
                MY NAME IS RAJIV KUMAR SINGH, AND I M WRITING THIS LETTER ON BEHALF OF MY MOTHER "KANTI DEVI SINGH".
                THE PROBLEM IS THAT FEW YEARS AGO ( 2-3 YRS) MY MOTHER WITHDRAWN THE BSNL LANDLINE CONNECTION AND DEMANDED FOR THE SECURITY DEPOSIT WHICH WAS TAKEN BY BSNL WHEN SHE TOOK THE TELEPHONE CONNECTION.
                WE DONT HAVE ANY OUTSTANDING BILLS OF THE SAID CONNECTION.
                BUT WHENEVR SHE MADE THE VISIT TO THE COMPANY FOR THE ( SD ), THE ALWAYS SAYS YOUR WORK IS IN PROGRESS.
                NOW FROM THE LAST THREE YEARS I HAVE BEEN TOLD THE SAME THING MY WORK IS IN PROGRESS.
                NOW SHE STOPPED VISITING TO THEIR OFFICE.
                NOW I WANT TO KNOW THAT, WHAT SHOULD WE DO TO GET THAT SECURITY DEPOSIT BACK FROM BSNL.

                RAJIV KUMAR SINGH ( Kanti devi singh )
                17.06.2008
                Till date I m pursuing the matter with the concerned persons.In November 2009, I also forwarded my complaint to the grievances(director) cell of BSNL.They responded me on my email also.In his email they confirmed me that we have forwarded your complaint to the concerned department also told me to if I don't get any response within 10-15 days from the department, you contact me immediately.Accordingly I contacted him but invain.They are not(grievances cell) responding.
                In december when I contacted Ms.Chakravorty they told me that we had misplaced your documents somewhere but we had found it now.And we have processed your doc.and then you will get your refund.Bur as usual I am not getting refund.
                So I request you to take stern action against the persons who are working with such Company and making the bad reputation for the company
                Yes today Igot my security refund.thanks 2 u all who had taken actions in getting my refund back that's too after 10 months.
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                  A
                  Ankur Shringi
                  from Sambalpur, Odisha
                  Nov 27, 2009
                  Resolved
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                  Resolved

                  My BSNL prepaid sim's expiry date was 24th oct-o9 but due to my cell phone was damaged due to some damage and i was not able to use my sim also after 10th oct-09 and after repaireing my cell i am surprised to see hat my sim shows zero balance against 5000+
                  when i talk to customer care he told me we can't do anything your sim valedity period is over
                  now what should i do?? will my 5000+ money waste???
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    N
                    n. nayak
                    from Mumbai, Maharashtra
                    Nov 27, 2009
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                    bsnl broadband: tel[protected]
                    Amount towards the broadband internet usage has come to Rs: 2722.95 for the Oct-month bill.

                    We have not used beyond the limit of 1 GB. This billing is unacceptable. Please verify.


                    Moreover, the usage service records used to be available in the personal account. For last one month its disabled.
                    Please restore the service sothat we could change the password, at least.
                    could you please resolve the issue ?
                    sir, broadband tel [protected] One time charges bill added in oct and nov month.but i am not activated that one time charges Hungama music on demand and Games on demand. please remove that one time charges
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                      Biswajit Biswas
                      from Kolkata, West Bengal
                      Nov 27, 2009
                      Resolved
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                      Resolved

                      I had purchased a BSNL DATA Card (No.[protected] on 14 Aug 2009 from MK Enterprise, Nagerbazar, Kolkata (BSNL authorised agent). But due to low signal at my residential area, I decided to surrender the said card. I came to know that the the card was purchased from BSNL Office, Salt Lake, by MK Enterprise.I approached BSNL, Salt Lake on 09 Sep 09 for surrender of my card, as MK Enterprise is not willing to come in between. They told me to come after Durga Puja. I again visited BSNL office on 08 Oct 09. I was told by the reception to go to marketing section with an application for surrendering of the card. I approached there. The told me that I had to approach BSNL within one month of purchase of the card and directed to mobile section. From there I was directed to Counter No. 3 for duplicate bill. They told finally on 26 Nov 09 after 08 times visit at BSNL office, that my bill is not yet generated and if I donot show my paid bill, it will not be deactivated. BSNL & I donot know when the bill will be generated but I want that my DATA card may be deactivated immediately, as till date I couldnot open any site by that DATA Card.
                      My mobile No. is [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      I wnated to deactivate my EVDO data card as it's speed is deadly slow and is about useless to pay Rs.750 per month and went to Panbazar(ASSAM) BSNL office with the required documents as mentioned by the customer care, but the employee responsible to handle this case did not responded me properly, instead of that, he asked me to submit a document somthing called "DEMAND". I havn't received any document from the BSNL authorized franchisee "FIRST CHOICE" which is present in, B. Barooah Road, GHY-07" at the time of purchasing it. They had just gave me a money receipt from their own and a receipt of BSNL. when I shown these to him he said that it might illegal device, I just can't understand how these people are employed in so importend post.
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                        S
                        Sourav Kundu
                        from Bengaluru, Karnataka
                        Nov 26, 2009
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                        my bsnl sim([protected]) card registration has been failed from 24/11/2009.Already raised a complain in bsnl customer care. Every time customer care executive told me wait, wait.........wait. Till date my problem has not been solved. Please do the need full ,that i can access my sim card as earliest as possible. My mobile no, complain docket no. & address given bellow.

                        Mobile No: [protected]
                        Docket No:3887162
                        helllo
                        em priyanka
                        my bsnl number [protected].sim number is[protected].
                        my prepaid sim card has been rejected. now what to do????can i get duplicate sim?????
                        [protected] is not activated
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                          G.L .NAIDU
                          from Chennai, Tamil Nadu
                          Nov 26, 2009
                          Resolved
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                          Resolved

                          After receipt of an SMS from an +12555020 i am shocked to find my BSNL Prepaid Mobile Account Balance being deducted or looted in the name of religious SMS. Am i supposed to tolerate some religious organisation unauthorisedly stealing my hard earned BSNLPrepaid Account Balance in the Name of Religion and Bombarding my Mobile with unwanted SMS of religious speeches every now and then.
                          On the contrary this is really making me develop Hatred in name of such religion which is unauthorisedly and forcibly delivering propaganda of its religion in my mobile and robbing my hardearned money.
                          Is this what u call a secular india. Are we supposed to tolerate such crooked blasphemy in India . That too from a Government operated Mobile Network like BSNL..
                          It is hightime such scandals in collusion and connivance of some corrupt BSNL employee is put to an end .Who is the BSNL authority who has authorised such religious fanatics to misuse government operated network in the name of religion and have access to my account balance. An early action should be taken to end such religious fanatics having access to Government machinery and looting money.This will lead to communal Hatred and Tensions .
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          sir
                          I am a BSNL user, & my mobile no. is [protected]. I want to unsubscribe Bollydood Diva WAP services from Indiatimes.com from 58888. Also it is going to renew every month for Rs. 30/-. I do not know, how to stop the service and never use the service for a single time and do not know what the service is. You are requested kindly stop the service immediately. Thanking you in anticipation.
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                            V
                            v.manivannan
                            from Salem, Tamil Nadu
                            Nov 26, 2009
                            Resolved
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                            Resolved

                            UNSUBSCRIVE WAP SERVICES
                            I am a BSNL customer. My mobile number is [protected](tamilnadu circle).Accedently i subscribe to wap model 30 service from india times 58888 on[protected]. on 28 oct i got the message from 58888 that Your Sub Model of the Day will be renewed on 28/11/09.To Unsub click here http://203.199.70.160/site/t.jsp?i=744 but given URL could not be opened.I have complained about this earlier to custmer care but still problem not solved. Now i request you to kindly stop the daily SMS to me from http://wap1.indiatimes.com/wapsub.html?t=subwapmodel30&p=dd&a=1..And also cancel my account in "wap.india times.com".
                            Thanks/Regards
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            please unsub my wap video cellone no [protected]
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                              C
                              Chandan Patra
                              from Pandua, West Bengal
                              Nov 26, 2009
                              Resolved
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                              Resolved

                              The owner of the telephone number[protected] Mr. Bijan Mitra [Cust Id[protected]] has died in September 2008. The said phone number was taken under a Sulabh Plan of BSNL. Though all the bills have been properly paid till the period it was used & a letter of discontinuance/surrender was filed at Mominpur BSNL office, fresh telephone bills are being generated and despatched at Bijan Mitra's then rented house at P92,SATGRAM HSG SOCY-700061 where none of his relatives do stay at present. The said number has been disconnected at BSNL's end long back and the computer voice says "The number is not in service" when dialed from any other phone, still the fresh bills are being sent to this address. The last bill of Rs.2773 has just reached, though all the payments have been properly made.

                              Repeated requests were filed at Mominpur BSNL office. No steps other than disconnecting the line have been taken regarding this.

                              This is Chandan Patra
                              [Mr. Bijan Mitra's Grand-Daugher's Husband]
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              plz.. send my bsnl duplicate bills
                              and any information
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                                B
                                B.Sathish Kumar
                                from Hyderabad, Telangana
                                Nov 26, 2009
                                Resolved
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                                Resolved

                                Hi, i am very much feeling bad to say that our BSNL i.e., Bharat Sanchar Nigam Ltd, Andhra pradesh is given a poor responce of customer care- 1500. i have cald to customer care on Novomber 26 2009 at 9:05 pm . they people are not responding call even they put us in long hold and irrespectivly they are disconnecting the call and wasting our valuble time. i want to know my usage of broadband services. daily i am calling to this customer care and they are not responding the call after the IVR responce. even i complaint to BSNL local office but even same thing is happing. so plz do need full.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Hi BSNL Team,
                                Iam dialing this number[protected] from 2 years but since last 6months, there is computerized operator responding message as follows:- NO TELEPHONE IS WORKING WITH THIS NUMBER. I am very confused plz help or give the new number if it changed. The owner of the phone is Mr. Abdul Rasheed from (malakpet)

                                Regards,

                                Syed Naseer
                                Dear Sir,

                                We, Orient Blackswan Pvt. Ltd. hyderabad, require a new connection at K- 5, Plot no. 9/10, IDA Nacharam, Adj.CDC Towers, Hyderabad. The Call center in CDC Tower at IDA Nacharam is shifting to other place. so we request you to provide us at least a connection.Your reply / suggestion in this connection is highly appreciated.

                                From
                                A.Srinivas Kumar
                                Dear sir

                                Our telephone since Two weeks our land line not working.please our tele phone no[protected] MS Makta, Khirtabad. please do the need full urgently. we are many times giving complaints but still not clear that problem.please do the urgently.


                                From,
                                G.Dharmaiah
                                M S Makta
                                Sir,

                                I am Thalam Krishnamoorthy Ramasamy, right now residing at 17/C-9, Vedhantha Desika Homes, Seshadripuram, Srirangam, Tiruchirappalli - 620 006. On 15/04/2009, I surrendered the BSNL telephone no. 23062573 at Vivekanandhanagar colony, Kukatpally, Hyderabad - 500 072. Till date I have not received my deposit amount from BSNL Hyderabad. What to do for getting my amount immediately. I cannot able to come to Hyderabad for this. I will be very thankful if the amount been sent to me in the above address immediately.

                                T.K.Ramasamy.
                                [protected]
                                [protected]..puk number
                                please sir [protected] puk number plz
                                during my tenure in hyderabad 2008-11, my mob [protected] under venella plus validity upto 2023 continues. as I am in my native state West Bengal i like to continue. But my money has taken by bsnl ads through roaming. so, if roaming charges removed I can used at random like before. and let me know how to put recharge here for getting spl services e.g. 1p./per second and the value Rs.37/ 41 etc.

                                ASIT B SAHA, MANAGER UCO BANK, KOLKATA.
                                [protected]@yahoo.com
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                                  S
                                  Surbhi Uppal
                                  from Yamunanagar, Haryana
                                  Nov 26, 2009
                                  Resolved
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                                  Resolved

                                  My SIMCARD is demanding SIM PUK my phone number is [protected] and my sim serial number is[protected].Please tell me the PUK number
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  my number is
                                  My number is [protected] while swicth on it ask puk code and my Serial number is[protected]H
                                  my simcard is demanding sim puk my phone number is [protected] and my sim serial numder is[protected] plz tel me puk number
                                  my sim requires puk code plzzzzz snd me
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                                    K
                                    Krunal Desai
                                    from Pune, Maharashtra
                                    Nov 26, 2009
                                    Resolved
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                                    Dear Sir/Madam,

                                    I have couple bad experiences with BSNL Hadapsar office. It took more than 6 months to get basic landline phone and broadband connection.

                                    And now whenever someone wants to register a complaint for Broadband connection the representatives at the office ask customers to talk to Mr Dabhade (Dabhale) and the officer never recieves any call. I have called him at least 50 times in last few months and he didn't recv my call even once (Even though I tried different numbers).

                                    Please do the needful.

                                    Thanks.
                                    Krunal
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    dear sir,

                                    any problem your bsnl broadband & any computer hardware problem.
                                    please call me.


                                    Devendra varma :- [protected], [protected]
                                    broad band connection to my residential tel no 26912005 is disconnected not yet restored even after sending fax
                                    payment due are cleared why broad band is not restored for the last more than 10 days even faxes issued for restoring broad band connection to my residentiao phone no.26912005
                                    Hi,

                                    I had applied for new connection through udan scheme from bsnl online with the lead number MHPUN[protected] the person collected the doc from my house but did not give the connection i got the call from the Mumbai office they suggested me to give visit to the Hadapsar office I visited the Hadapsar office spoke to the udan team they said the wire line broadband is not fess-able why? the DP in my society use to have around 20 connection 10 years back & now there are only 6 connection due to mobile era when i question the same thing to the so called engineers in the hadapsar office they said that the cable laid by BSNL was 15 years back & due to municipal carrying road work every year that cable is beyond repairable state & BSNL will not dig road & put new cable for only consumer what a shame ? also the engineer said that line in my area has humming noise issue & it will not be fixed ever why? more over they did not offer alternative option like evdo orwell to me I think bsnl's good technology has gone waste because of the people that they have hired not at all cooperative not at all helpfuly no wonder the private player like air tel idea reliance tata are making big money using the BSNL network.
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                                      Amit Chauhan
                                      from Mohali, Punjab
                                      Nov 26, 2009
                                      Resolved
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                                      I am Amit Chauhan S/O sh. Darshan singh Chauhan Residence of #683 mahadev colony BCW Surajpur Distt. Panchkula (haryana). I have applied for BSNL broadband connection (Rural plan) in month June . BSNL have provide me with the landline phone and i have not got any MODEM till date
                                      and surprisingly yesterday Bill came of Rs.1600 including 4 months broadband charges.
                                      Plz take appropriate action .
                                      My concerned BSNL Exchange is KALKA BSNL Exchange (haryana).
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Dear Sir,
                                      My Teliphone No.[protected] And Brodbend Not Work from[protected]. several Time Call Related AM and SDO, phone.
                                      But my problem not sotout till date.
                                      please check and solved my problem as soon as urlyar,
                                      regards,
                                      Jitendra
                                      Singer india Ltd.
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                                        Bharath Koppuravuri
                                        from Hyderabad, Telangana
                                        Nov 26, 2009
                                        Resolved
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                                        Resolved

                                        My Home Landline : [protected] and Broadband internet of BSNL are not working since 23rd Nov 2009.
                                        My Contact # : [protected].

                                        Regards,
                                        Bharath...
                                        Aug 14, 2020
                                        Complaint marked as Resolved 

                                        BSNL landline with broadband — Broadband service not started since Nov'2009

                                        REQUEST TO TRANSFER THE PHONE UPON CHANGE OF QTR ON 24.10.2009 RECEIVED BY HARIDWAR OFFICE ON 26.10.2009 .AFTER PERSUASION AND COMPLAINING TO BSNL OFFICE EVEN TO CORPORATE PHONE GOT TRANSFERRED ONLY ON 18.12.2009 BUT BROADBAND NOT STARTED .NOT ABLE TO USE THE INTERNET SERVICES SINCE NOV'2009 TILL DATE EVEN MANY PERSONAL VISITS ,PHONE TO SDO & LINE MAN .
                                        My landline no [protected] brodband internet are not working my contact no[protected] and [protected] [protected]

                                        murthy
                                        Landline and Broadband Internet not working from Aug 23rd 2010 My Home Landline : [protected] and Broadband internet of BSNL are not working since 23rd August 2010 My Contact # :[protected]
                                        To,
                                        The Area Manager,
                                        BSNL, Hyderabad.

                                        Sir,

                                        My land line phone number 27402477 last 18 years in my use and at present after three years land line phone number 27402477 creating problems. I request to you kindly arrange the wireless phone in the same number to my residence. I am waiting for your reply.

                                        Thanking you,

                                        B. VENKATESH
                                        H.No.2-2-185/24/36/B, New Number 1665, Malikarjun Nagar, Bagh Amberpet, HYDERABAD - 500 013, Cell: [protected]
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