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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 672

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S
Sourav Kundu
from Bengaluru, Karnataka
Nov 26, 2009
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my bsnl sim([protected]) card registration has been failed from 24/11/2009.Already raised a complain in bsnl customer care. Every time customer care executive told me wait, wait.........wait. Till date my problem has not been solved. Please do the need full ,that i can access my sim card as earliest as possible. My mobile no, complain docket no. & address given bellow.

Mobile No: [protected]
Docket No:3887162
helllo
em priyanka
my bsnl number [protected].sim number is[protected].
my prepaid sim card has been rejected. now what to do????can i get duplicate sim?????
[protected] is not activated
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    G
    G.L .NAIDU
    from Chennai, Tamil Nadu
    Nov 26, 2009
    Resolved
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    Resolved

    After receipt of an SMS from an +12555020 i am shocked to find my BSNL Prepaid Mobile Account Balance being deducted or looted in the name of religious SMS. Am i supposed to tolerate some religious organisation unauthorisedly stealing my hard earned BSNLPrepaid Account Balance in the Name of Religion and Bombarding my Mobile with unwanted SMS of religious speeches every now and then.
    On the contrary this is really making me develop Hatred in name of such religion which is unauthorisedly and forcibly delivering propaganda of its religion in my mobile and robbing my hardearned money.
    Is this what u call a secular india. Are we supposed to tolerate such crooked blasphemy in India . That too from a Government operated Mobile Network like BSNL..
    It is hightime such scandals in collusion and connivance of some corrupt BSNL employee is put to an end .Who is the BSNL authority who has authorised such religious fanatics to misuse government operated network in the name of religion and have access to my account balance. An early action should be taken to end such religious fanatics having access to Government machinery and looting money.This will lead to communal Hatred and Tensions .
    Aug 14, 2020
    Complaint marked as Resolved 
    sir
    I am a BSNL user, & my mobile no. is [protected]. I want to unsubscribe Bollydood Diva WAP services from Indiatimes.com from 58888. Also it is going to renew every month for Rs. 30/-. I do not know, how to stop the service and never use the service for a single time and do not know what the service is. You are requested kindly stop the service immediately. Thanking you in anticipation.
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      V
      v.manivannan
      from Salem, Tamil Nadu
      Nov 26, 2009
      Resolved
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      Resolved

      UNSUBSCRIVE WAP SERVICES
      I am a BSNL customer. My mobile number is [protected](tamilnadu circle).Accedently i subscribe to wap model 30 service from india times 58888 on[protected]. on 28 oct i got the message from 58888 that Your Sub Model of the Day will be renewed on 28/11/09.To Unsub click here http://203.199.70.160/site/t.jsp?i=744 but given URL could not be opened.I have complained about this earlier to custmer care but still problem not solved. Now i request you to kindly stop the daily SMS to me from http://wap1.indiatimes.com/wapsub.html?t=subwapmodel30&p=dd&a=1..And also cancel my account in "wap.india times.com".
      Thanks/Regards
      Aug 14, 2020
      Complaint marked as Resolved 
      please unsub my wap video cellone no [protected]
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        C
        Chandan Patra
        from Pandua, West Bengal
        Nov 26, 2009
        Resolved
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        Resolved

        The owner of the telephone number[protected] Mr. Bijan Mitra [Cust Id[protected]] has died in September 2008. The said phone number was taken under a Sulabh Plan of BSNL. Though all the bills have been properly paid till the period it was used & a letter of discontinuance/surrender was filed at Mominpur BSNL office, fresh telephone bills are being generated and despatched at Bijan Mitra's then rented house at P92,SATGRAM HSG SOCY-700061 where none of his relatives do stay at present. The said number has been disconnected at BSNL's end long back and the computer voice says "The number is not in service" when dialed from any other phone, still the fresh bills are being sent to this address. The last bill of Rs.2773 has just reached, though all the payments have been properly made.

        Repeated requests were filed at Mominpur BSNL office. No steps other than disconnecting the line have been taken regarding this.

        This is Chandan Patra
        [Mr. Bijan Mitra's Grand-Daugher's Husband]
        Aug 14, 2020
        Complaint marked as Resolved 
        plz.. send my bsnl duplicate bills
        and any information
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          B
          B.Sathish Kumar
          from Hyderabad, Telangana
          Nov 26, 2009
          Resolved
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          Resolved

          Hi, i am very much feeling bad to say that our BSNL i.e., Bharat Sanchar Nigam Ltd, Andhra pradesh is given a poor responce of customer care- 1500. i have cald to customer care on Novomber 26 2009 at 9:05 pm . they people are not responding call even they put us in long hold and irrespectivly they are disconnecting the call and wasting our valuble time. i want to know my usage of broadband services. daily i am calling to this customer care and they are not responding the call after the IVR responce. even i complaint to BSNL local office but even same thing is happing. so plz do need full.
          Aug 14, 2020
          Complaint marked as Resolved 
          Hi BSNL Team,
          Iam dialing this number[protected] from 2 years but since last 6months, there is computerized operator responding message as follows:- NO TELEPHONE IS WORKING WITH THIS NUMBER. I am very confused plz help or give the new number if it changed. The owner of the phone is Mr. Abdul Rasheed from (malakpet)

          Regards,

          Syed Naseer
          Dear Sir,

          We, Orient Blackswan Pvt. Ltd. hyderabad, require a new connection at K- 5, Plot no. 9/10, IDA Nacharam, Adj.CDC Towers, Hyderabad. The Call center in CDC Tower at IDA Nacharam is shifting to other place. so we request you to provide us at least a connection.Your reply / suggestion in this connection is highly appreciated.

          From
          A.Srinivas Kumar
          Dear sir

          Our telephone since Two weeks our land line not working.please our tele phone no[protected] MS Makta, Khirtabad. please do the need full urgently. we are many times giving complaints but still not clear that problem.please do the urgently.


          From,
          G.Dharmaiah
          M S Makta
          Sir,

          I am Thalam Krishnamoorthy Ramasamy, right now residing at 17/C-9, Vedhantha Desika Homes, Seshadripuram, Srirangam, Tiruchirappalli - 620 006. On 15/04/2009, I surrendered the BSNL telephone no. 23062573 at Vivekanandhanagar colony, Kukatpally, Hyderabad - 500 072. Till date I have not received my deposit amount from BSNL Hyderabad. What to do for getting my amount immediately. I cannot able to come to Hyderabad for this. I will be very thankful if the amount been sent to me in the above address immediately.

          T.K.Ramasamy.
          [protected]
          [protected]..puk number
          please sir [protected] puk number plz
          during my tenure in hyderabad 2008-11, my mob [protected] under venella plus validity upto 2023 continues. as I am in my native state West Bengal i like to continue. But my money has taken by bsnl ads through roaming. so, if roaming charges removed I can used at random like before. and let me know how to put recharge here for getting spl services e.g. 1p./per second and the value Rs.37/ 41 etc.

          ASIT B SAHA, MANAGER UCO BANK, KOLKATA.
          [protected]@yahoo.com
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            S
            Surbhi Uppal
            from Yamunanagar, Haryana
            Nov 26, 2009
            Resolved
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            Resolved

            My SIMCARD is demanding SIM PUK my phone number is [protected] and my sim serial number is[protected].Please tell me the PUK number
            Aug 14, 2020
            Complaint marked as Resolved 
            my number is
            My number is [protected] while swicth on it ask puk code and my Serial number is[protected]H
            my simcard is demanding sim puk my phone number is [protected] and my sim serial numder is[protected] plz tel me puk number
            my sim requires puk code plzzzzz snd me
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              K
              Krunal Desai
              from Pune, Maharashtra
              Nov 26, 2009
              Resolved
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              Dear Sir/Madam,

              I have couple bad experiences with BSNL Hadapsar office. It took more than 6 months to get basic landline phone and broadband connection.

              And now whenever someone wants to register a complaint for Broadband connection the representatives at the office ask customers to talk to Mr Dabhade (Dabhale) and the officer never recieves any call. I have called him at least 50 times in last few months and he didn't recv my call even once (Even though I tried different numbers).

              Please do the needful.

              Thanks.
              Krunal
              Aug 14, 2020
              Complaint marked as Resolved 
              dear sir,

              any problem your bsnl broadband & any computer hardware problem.
              please call me.


              Devendra varma :- [protected], [protected]
              broad band connection to my residential tel no 26912005 is disconnected not yet restored even after sending fax
              payment due are cleared why broad band is not restored for the last more than 10 days even faxes issued for restoring broad band connection to my residentiao phone no.26912005
              Hi,

              I had applied for new connection through udan scheme from bsnl online with the lead number MHPUN[protected] the person collected the doc from my house but did not give the connection i got the call from the Mumbai office they suggested me to give visit to the Hadapsar office I visited the Hadapsar office spoke to the udan team they said the wire line broadband is not fess-able why? the DP in my society use to have around 20 connection 10 years back & now there are only 6 connection due to mobile era when i question the same thing to the so called engineers in the hadapsar office they said that the cable laid by BSNL was 15 years back & due to municipal carrying road work every year that cable is beyond repairable state & BSNL will not dig road & put new cable for only consumer what a shame ? also the engineer said that line in my area has humming noise issue & it will not be fixed ever why? more over they did not offer alternative option like evdo orwell to me I think bsnl's good technology has gone waste because of the people that they have hired not at all cooperative not at all helpfuly no wonder the private player like air tel idea reliance tata are making big money using the BSNL network.
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                A
                Amit Chauhan
                from Mohali, Punjab
                Nov 26, 2009
                Resolved
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                Resolved

                I am Amit Chauhan S/O sh. Darshan singh Chauhan Residence of #683 mahadev colony BCW Surajpur Distt. Panchkula (haryana). I have applied for BSNL broadband connection (Rural plan) in month June . BSNL have provide me with the landline phone and i have not got any MODEM till date
                and surprisingly yesterday Bill came of Rs.1600 including 4 months broadband charges.
                Plz take appropriate action .
                My concerned BSNL Exchange is KALKA BSNL Exchange (haryana).
                Aug 14, 2020
                Complaint marked as Resolved 
                Dear Sir,
                My Teliphone No.[protected] And Brodbend Not Work from[protected]. several Time Call Related AM and SDO, phone.
                But my problem not sotout till date.
                please check and solved my problem as soon as urlyar,
                regards,
                Jitendra
                Singer india Ltd.
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                  B
                  Bharath Koppuravuri
                  from Hyderabad, Telangana
                  Nov 26, 2009
                  Resolved
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                  Resolved

                  My Home Landline : [protected] and Broadband internet of BSNL are not working since 23rd Nov 2009.
                  My Contact # : [protected].

                  Regards,
                  Bharath...
                  Aug 14, 2020
                  Complaint marked as Resolved 

                  BSNL landline with broadband — Broadband service not started since Nov'2009

                  REQUEST TO TRANSFER THE PHONE UPON CHANGE OF QTR ON 24.10.2009 RECEIVED BY HARIDWAR OFFICE ON 26.10.2009 .AFTER PERSUASION AND COMPLAINING TO BSNL OFFICE EVEN TO CORPORATE PHONE GOT TRANSFERRED ONLY ON 18.12.2009 BUT BROADBAND NOT STARTED .NOT ABLE TO USE THE INTERNET SERVICES SINCE NOV'2009 TILL DATE EVEN MANY PERSONAL VISITS ,PHONE TO SDO & LINE MAN .
                  My landline no [protected] brodband internet are not working my contact no[protected] and [protected] [protected]

                  murthy
                  Landline and Broadband Internet not working from Aug 23rd 2010 My Home Landline : [protected] and Broadband internet of BSNL are not working since 23rd August 2010 My Contact # :[protected]
                  To,
                  The Area Manager,
                  BSNL, Hyderabad.

                  Sir,

                  My land line phone number 27402477 last 18 years in my use and at present after three years land line phone number 27402477 creating problems. I request to you kindly arrange the wireless phone in the same number to my residence. I am waiting for your reply.

                  Thanking you,

                  B. VENKATESH
                  H.No.2-2-185/24/36/B, New Number 1665, Malikarjun Nagar, Bagh Amberpet, HYDERABAD - 500 013, Cell: [protected]
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                    D
                    duttang
                    from Mumbai, Maharashtra
                    Nov 25, 2009
                    Resolved
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                    Resolved

                    Please note that we have applied for BSNL broadband connection to Adabari Exchange ,Maligaon Guwahati-781011 in the month of August-09.

                    Initially bsnl personnels committed that the connection will be provided within 2/3 working days.But after repeated follow ups for 7days to SDO, Adabari exchange, BSNL did not provide us the applied broadband connection.BSNL authorities never gave us any reason instead we found broadband charges included in my next month's telephone bills.

                    As we give a formal complain on 27.10.09 to correct the billing amount since we don't have broadband connect & now that we don't need that as well.The authorities ,instead of correcting the bill amount, has disconnected the incoming facility of existing telephone.

                    This is really frustrating & completely rediculous service to the customer.The telephone connection for us is really important & of basic necessity. Can I expect BSNL to take action enable the incoming of my number at the earliest.


                    Consumer Name: Sukamal Dutta
                    Telephone No; [protected]
                    ConSumer No: ADBEIO
                    UNIQUE ID: [protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      K
                      K.V Mathew
                      from Tiruchengode, Tamil Nadu
                      Nov 25, 2009
                      Resolved
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                      Resolved

                      Sir,
                      My telephone is out of order from 15/11/2009, I am already complained at nearby telephone exchange, but no result at all.
                      So please take necessary action for my favour.
                      My telephone number : [protected]
                      My cell number : [protected], [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 

                      BSNL Land Phone — Refusal of Call Details

                      I was provided by a company phone facility with BSNL land line.i was supposed to submit the call details for official claim purpose.BSNL officials unnecessarily delay in providing the print out of the call details.They ask us to come tomorrow,day after tomorrow ,give us excuses like internet is not working,PC is out of order.
                      My request is let them provide this as an additional service and charge us nominally for this extra service,we are prepared to pay.
                      My opinion:poor customer care of PSU indirectly help the Pvt telecom companies to grow.Is privatization the need of the hour?
                      I am a BSNL Land phone subscriber with No.[protected] [Nagole Exchange]. Since 4-6 months, my phone is going COMPLETE DEAD condition at least 2-3 times a month.This has been complained thru the Customer Complaint No.198 several times. After the telephonic complaint, the telephone becomes through before 2-3 days sometimes and within 1 week the other. The problem is being rectified at their end only during each time till now. Again after 2,3 weeks I am facing the same problem again. At present also [16th Feb 08] the Phone is dead since yesterday morning.

                      But even after this type of poor service, every month I am receiving the full Billing and all of my bills are up to date as on today. [You can verify the records for my updation of bill payments always before Pay-by-Date]. Once again I say that we are facing this only problem since 4-6 months and twice or thrice per each month.

                      I am referring particularly that this complaint doesn't mean that, as and when I complain, the problem is not getting rectified, but it mean that why the problem is getting very frequently. It is all very disturbing for the Customers because as and when the communication is required in emergency, if the phone is dead we are getting annoyed and what is the use of this No.1 Telephone network???
                      my phone[protected] is dead since six months, numerous complaints, numerous visits... looks like there is a serious problem within BSNL and it calls for privatization... Only then can we expect some service
                      Sir
                      My Land line number is[protected]. It is not working from 13-june-2008. Complaint registered number is L049. I called to GM Kollam (number[protected] two days and not yet get corrected.
                      Kindly do the needful as early as possible

                      Thanking you

                      Subhash kumar C.V
                      Cell- [protected]
                      My telephone no [protected] last one telephone totally dead
                      my complaint no 96311 dated 040708
                      Respected Sir,

                      My telephone Number is[protected], recently my telephone bill was not come to postal up to date. now my phone will be OUT GOEING CALL disconnected. Very bad service given to BSNL, Immediatly take positive action in this case.

                      Thanking You,

                      SABARI GIRISAN. T
                      Sir,
                      My telephone is out order till 01/09/2008, I am already complained at nearby telephone exchange, but no result at all.
                      So please take necessary action for my favour.
                      My telephone number : [protected]
                      My cell number : [protected]
                      Sub: My land phone No.[protected]

                      Please be informed that during the last 2/3 months I am unable to use my land phone facility in a positive way due to one or other reasons. Initially it was dead, afterwards there is no incoming bell to this phone. This phone connection is coming under Nediyavila (Sasthamkotta) exchange and I made a number of complaints to them, but there is no positive response from the department.

                      I request you to pls look in to this on urgent basis to enable me to use this facility.

                      With regards,

                      Sudarsanan Pillai
                      Sub: My land phone No.[protected]

                      Please be informed that during the last 2/3 months I am unable to use my land phone facility in a positive way due to one or other reasons. Initially it was dead, afterwards there is no incoming bell to this phone. This phone connection is coming under Nediyavila (Sasthamkotta) exchange and I made a number of complaints to them, but there is no positive response from the department.

                      I request you to pls look in to this on urgent basis to enable me to use this facility.

                      With regards,

                      Sudarsanan Pillai
                      Subject: Telephone No.[protected] Is now dead.

                      Dear Sir,
                      For last two months my land phone has been frequently dead. Moreover by chance when it remains alive, heavy noise occurs.
                      I booked so many complaints through Phone no. 198, no positive action yet been taken.
                      Today (16th October, 2008 at 4pm) the phone is totally dead. Please take necessary action and do the needful as early as possible.
                      Thanking you,
                      yours faithfully,
                      Rakhahari sen
                      5A/18, Madhusudan Dutta Path, City Centre, DURGAPUR-713216, West Bengal, INDIA

                      BSNL Land Phone — phone&broadband

                      Respected sir,

                      I am a subscriber of BSNL landline[protected] in Chottanikara exchange. My phone isn’t working since last 15days. I have broadband connection also.Since the month is over I couldn't able to use atleast the available free usage.I complained many times in the exchange I have gone and given a written complaint also but they have no response.
                      so i humbly request you to enquire and take necessary action.

                      yours faithfully
                      Kuriako Jose Mob-[protected]
                      sir
                      i regret to inform you that my broadband connection is not steady it gets disconncted again and again i made several visits to bsnl office but its no use my no.[protected] now i am really fed up visiting bsnl office i stay in margao-goa i have taken unlimited plan of Rs 750/-

                      kindly help me out and resolve my issue

                      thanks
                      sayed mohidin
                      [protected]
                      Sir,
                      My telephone is out of order from 01/11/2008, I am already complained at nearby telephone exchange, but no result at all.
                      So please take necessary action for my favour.
                      My telephone number : [protected]
                      My cell number : [protected], [protected]
                      My phone is not working since five days, so please take a action on the given complaint hope it will do it as possible as fast.
                      Thanking You,
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                        A
                        aboobaker vm
                        from Tellicherry, Kerala
                        Nov 25, 2009
                        Resolved
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                        Resolved

                        my phone is asking for puk code.my sim no is[protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Hi i have a nokia 3220, the phone is asking for a security code, when i switch on the phone. probably i think its the sim pin. i tried all numbers from default 12345 to most combinations, but it keeps saying code error, i also tried different sim cards it still does the same. Iam not sure how to release it, please help me out.

                        Phone No. [protected]
                        Card No.[protected]
                        MODEL: NOKIA 3220
                        my sim no[protected]N demading puk code giving code no its showing sim rejected
                        Puk code is answer.
                        Orissa.joda
                        my sim no[protected]N demading puk code giving code no its showing sim rejected
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                          S
                          Shantanu Tomar
                          from Dehra Dun, Uttarakhand
                          Nov 25, 2009
                          Resolved
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                          Resolved

                          I am using broadband , plan 750 home, on my telephone number[protected]. The download speed is between 15-25 KB/s. I have lodged written complaint about five weeks back but have failed to get a satisfactory reply from the authorities. I have spoken on telephone to the SDO of turner road exchange under whose jurisdiction my area falls and even he has not given any suitable reply on the complaint.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Landline connection
                          Two years ago when i approached bsnl exchange at Laxmi road for a land line connection at my house in Vivekanand Gram phase -2, i was told by the officials that there are some problems in providing landline connection right now, and i should take a WLL connection instead for the time being, which will be converted to landline very soon.Thus left with no option i agreed for the WLL connection.Since then, it has been almost two years, and i have requested all the concerned staff of Laxmi road exchange including the SDE, a number of times, to convert my connection to a landline but to no avail.Meanwhile many people in my neighbourhood have been provided landline cnnection after me.A WLL connection without broadband is useless for me and i am contemplating to surrender the same very soon.My wll no is[protected].Is this the way bsnl is going to survive.Is any body in bsnl listening ???
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                            M
                            Mahesh Vaghamshi
                            from Chhota Udepur, Gujarat
                            Nov 25, 2009
                            Resolved
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                            Resolved

                            Respected Sir/Madam
                            I Mahesh Vaghamshi mobile number is [protected] lived in Dabhoi,Baroda bought BSNL prepaid sim one year before.
                            Problem is 15 days before suddenly sim failed.Than after i called BSNL customer service on 24365 number from my friend mobile to find out problem why sim registration failed but i he(Kartik) told me he don't know anything about it even he was not able to give my details finally he told me i need go to BSNL office and replace sim. Next day i went BSNL office for replace nearest BSNL office in Dabhoi,(Baroda) sim but they need details about sim registration.so i went home and call bsnl customer service for try to get details but there was system problem twice so i got late details than after i went BSNL office again with details .but he told me i will not getting new sim at that time it take's 5 working days.Even he was also unable give answer about why sim registration failed.
                            All to gather i had very very bad experience about BSNL customer services and still facing problem with sim i desperately need that sim and i don't know what to do
                            My alternative contact number is [protected]

                            Hope you can understand my problem and try to resolve the problem as soon as possible that will be great full for me

                            Thank's
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            sir iam take sim not working
                            ple send me fans number sir
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                              J
                              Jeeva
                              from Bengaluru, Karnataka
                              Nov 25, 2009
                              Resolved
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                              Resolved

                              Hi Sir,

                              I have recharge the special pack GPRS 230 Unlimited for 30 days voucher on
                              24/10/2009. When i am using the internet in my mobile the amount is 6/- is
                              deducted twice.But the validity ends on 24/11/2009.For what purpose the amount is deducting
                              from my prepaid bsnl mobile? Please tell me and how will i get the detailed bill of my prepaid BSNL number [protected].

                              Thanks & Regards,
                              Jeeva
                              Aug 14, 2020
                              Complaint marked as Resolved 

                              BSNL - Prepaid — Excess Amount charged for Caller tune

                              Sir,
                              with due respect I inform you that I am subscriber of your company bearing mobile no [protected]. I have subscribe for a Callertune RBT no. 102027, for this service I have Charged Rs.25/- on 04.12.2009, Rs.12/-on 09.12.2009 & Rs. 12/- on 10.09.2009 as RBT Reneual charges. Rs. 12/- excess charged for the same RBT. I want to register a complant for the same purpose therefore I have call make calls 4 time on ur customer care no. 24365 but not yet register my complant by ur executive.
                              So please do for needful
                              wishing your kind anticipation.
                              Thanking you
                              Vaibhav S Tarale
                              my BSNL, prepaid GPRS 230 connection is not working properly. i use data card(HSPA USB Modem), the net work comes as BSNL-EDGE, after initilizing the signal, it checks ofr user name and password and then writes as 619A connection or sometimes 797A connection to the remote computer can not be established so modem is closed.The BSNL tower is hardly 100 meter from the home, even then.

                              i get this writing many times a day. this is not good for any user.

                              kindly correct it.
                              my BSNL GPRS 230 PLAN SIM No. [protected]
                              BSNL-EDGE network

                              From
                              Vikas kumar
                              Jhansi
                              mobile no.[protected]
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                                R
                                Rajeev Mukherjee
                                Nov 25, 2009
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                                Sir, I am Rajeev from lucknow. Yesterday i got a service message(download katrina kaif wallpaper). I started to conect it, suddenly I recieved a download link, which I clicked no, but I've been charged 10 Rs. I called customer care, there I got no responce. Sir, monthly i recharge my account with 230Rs. gprs card, in which surfing is free. SIR this is fraud to me.
                                Sir,
                                I am Prasad Pore. I have prepaid service ([protected]). By mistaken I replied to service 54000 (Seeing cricket live score). Activation charges are not mentioned there. When I activated that service, my 30/- were deducted. I called customer care and send a message UNSUB ALL to 54000. But still that service is in activated status. I think this is a big fraud to customer by not giving the charges and deduct large amount.
                                http://portal.bsnl.in/bsnlcca/login.aspx this is BSNL Complaint Booking site.
                                add me in facebook https://www.facebook.com/raju.burnpur
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                                  N
                                  Nand Kishore Gupta
                                  from Ranchi, Jharkhand
                                  Nov 24, 2009
                                  Resolved
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                                  Resolved

                                  Dear Sir,
                                  On 23rd November I made payment of my landiine no.[protected] through credit card. The amount stands debited to my credit card account and also confirmed. However no receipt has been generated because of some error.What should I do? Can U arrange to send the receipt to my office address as the phone has been provided by the office./ Is there any way to generate it from ur website. Pl. advise

                                  NK Gupta
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  I paid my telephone bill Rs. 2172/- at cash counter of sahid chowk vide receipt no. ISR 0053670 dt 16/1/2010 against my telephone no.[protected] but the connection still not working. I have contacted many employee of BSNL but any action is yet to taken. Kindly make the line opeartive.
                                  My Name is Umesh Kumar, at H208, adarsh nagar Dhurwa ranchi, My Land line No. [protected], my internet connection is disturb from[protected]th day) i have more time call in BSNL office near HEC Sachivalaya, but tow person come to my home and check and say this line is disturb from main telephone exchange and no any response from there, please current action for this matter
                                  complaints
                                  My Name is Aditya Dalmia, at C/903, shree ram gardens, kanke road, ranchi, My Land line No. [protected], my internet connection & telephone line is disturb from 13-07-10 i have more time call in BSNL office near Sahid Chowk and no any response from there, please current action for this matter
                                  My landline phone is dead for last 1 1/2 months . Even after repeated complaints - still not rectified . HELP

                                  [protected]
                                  B D Singh
                                  2132 Vijaya Gardens, Baridit
                                  Jamshedpur
                                  dear
                                  sir,
                                  i want to take broadband connection, and i hav already give comfermation to
                                  telephone office, and told me waited 15 days, , but no any action were takn
                                  and i ahve so emergency to take connection.


                                  so, sir plz take a serious actin, , for this i am very great ful to you.
                                  my address areas, , , , Mr. rajendra tiwary... d5 saltex conoy, deputy para kutchhery cowk ranchi
                                  To
                                  SDE
                                  Telephone Exchange
                                  Gumla
                                  Gumla, 17 Aug. 2011
                                  Dear Sir,
                                  I inform you that my PNT no. is 222114.
                                  (a) Today (17-AUG-2011) my Telephone function became start at 1 p.m., but at 4 p.m. STD facility out of order and at 5.p.m. Telephone set became dead.
                                  (b) This no. has Broadband service is out of order when connect to internet error 678 message is come.

                                  Kindly take action immediately.
                                  we do not getting landline telephone bill phone no[protected] and[protected] from april 2011. This phone is in the name of state bank of india, torpa branch. Phone has been disconnected. Please send duplicate bill without delay. However we are getting regular bill for telephone no[protected]

                                  Branch Manager, Torpa Branch, dated 27/08/2011
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                                    U.JANGAIAH
                                    from Hyderabad, Telangana
                                    Nov 24, 2009
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                                    BSNL usage is not opening from acouple of months.Now tell me how can i trace my usage details ?

                                    MY TELEPHONE NO.[protected]
                                    MY BROD BAND USAGE USER ID : jan[protected]
                                    my land line UID APHTD[protected]
                                    LAND LINE A/C NO. 23355756
                                    BSNL BROAD BAND USER ID [protected]@bsnl.in
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                                      BRAJ NANDAN SINGH
                                      from Bengaluru, Karnataka
                                      Nov 24, 2009
                                      Resolved
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                                      Resolved

                                      d/sir,

                                      on 09/11/2009 at 07:55:19, i recharged my mobile no +91-[protected] through easy recharge (pre- paid) for Rs.500/- i.e. Rs. 550/- including service tax. i got the message that i'd received prepaid credit of Rs. 550/- from no. 115747 on 09/11/2009 at07:55:19; ref. no.[protected].

                                      but actual balance came was Rs. 400/- only. how come? i talked 3-4 times with customer care but their reply was unsatisfactory and vague.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Dear Sir
                                      On my Mob. no. [protected] many times i got msg. from no 1255020 (sikh devotional pack) it is automatically activated and per month about 30/- rs deducted from this no. I talked many times with customer carebut their reply was unsatisfactory and vague.

                                      So. I want to UnSubscribe this plz..
                                      My Nokia 5800 XpressMusic Mobile Set with IMEI No. [protected] using BSNL Post Paid No. [protected] was lost on 07.04.2010 in Ranchi (Doranda Area). The FIR was lodged in Doranda (Ranchi) Police Station on 08.04.2010. I had purchased the mobile on 28.10.2009 from Nokia Priority Centre, Main Road, Ranchi (Jharkhand). Kindly do the needful so that the same could be returned back to me.
                                      Please help me to get the set back to me.
                                      Dear Sir
                                      I received a message on my mobile no. [protected] on 13.04.10 as " Dear subscriber you have been charged Rs. 12 for your BSNL song.your next bill date for the song is 13.05.2010."

                                      Again I received a message on 17.04.10 as " Dear subscriber you have been charged Rs. 25 for your BSNL tunes renewal. Enjoy the service for next 30 days.your next bill date is 17.05.2010."

                                      I do not know why these charges? I do not want this. I want to unsubscribe.
                                      K S Gaiwal.
                                      my bsnl internet connection si disturbe on 5.05.10 i have complain meny time in bsnl office near jharkhand sachivalaya but my connectinon in no continue to this time my name is umesh kumar my address is qr. no H-208, Adarsh Nagar, Po. Dhurwa Dist. - Ranchi Jharkhand, My Phone no. [protected], becasue i want to permanent Cut this connection
                                      Mobile No.[protected] Name Jaymoti Tiriya
                                      On-line recharge for Rs.220/- vide transaction No.1735373 dated 28/07/2010.
                                      My account has not yet credited till date, kindly lookinto the matter.
                                      sadfd
                                      Bsnl allready disconnect 111 facility on my land line telephone no 2434581 from day when we take broad band connection in my telephone but from last four months bsnl add 111 in my telephone bill so kindly short out this problem.
                                      Dear sir,

                                      On 28/10/2010 at 10:37:49 am, i recharged my mobile no +91-[protected] through easy recharge (pre- paid) for Rs.500/- . I got the message that i'd received prepaid credit of Rs. 500/- from no 294134 on 28/10/2010 at 10:37:49 am, ref. no. .[protected]

                                      but STV 500 for bsnl free voice net sevice not activated my no..
                                      My main balance deducted ...
                                      I talked 3-4 times with customer care but their reply was unsatisfactory...
                                      Plz gave me satisfication earlier...
                                      My Complain no is 6297274...

                                      Regards
                                      puneet
                                      Dear Sir
                                      On my Mob. no. [protected] many times i got msg. from bsnl (Auto update Configurated with access to servives) it is automatically activated and per day about 2/- rs deducted from this no. I talked many times with customer care but their reply was unsatisfactory and vague.
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                                        A
                                        ANANDAKANCHANA
                                        from Chennai, Tamil Nadu
                                        Nov 24, 2009
                                        Resolved
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                                        Resolved

                                        I have applied for a Broadband along with BSNL phone connection 40 days ago. I have been given phone connection within 10 days and my phone number is[protected] with the assurance that I would be given Broadband connectivity within a weeks time. Even after the lapse of more than a month I have neither been given broadband connectivity nor received any communication in this regard. Since my attempt to register a complaint in this regard has failed, as the designed site for registering complaint is not activated, I wish to register my complaint through this forum.

                                        As and when I contacted in person regarding the above issue, I was told that non-availability of modem is the main reason for delay in providing the connection and it would be solved within a week or 10 days.

                                        Hope, the authority concerned will take some initiative immediately in arranging modem, as I was told that some more applicants are also waiting for connection on this account.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 

                                        BSNL Broadband — Reg. Delay in giving connection

                                        Dear Sir,

                                        I have applied for broadband few months back. We came to know that a connection for me is confirmed on 12th of May'09 from your office. Also received a call from your office on 15th May'09 and they mentioned connection will be given within two days. But we have not yet received connection so far. As we don't have the phone no to contact, please take this as urgent and do the needful.

                                        Regards
                                        Vedhanaygam
                                        Our BB usage details our email id apsara.[protected]@gmail.com
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