Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I HAVE LOST ALL THE ENERGY PHYSICALLY AND MENTALLY REGARDING MY TELEPHONE NO.25827570.
I AM HIGHLIGHTING THE ENTIRE EPISODE IN JIST FOR YOUR CONVENEANCE:

• IN OCT.2006 I WAS OFFERED A FREE PHONE[protected]ALONG WITH MY EXISTING PH.25827570 TO SHIFT MY BROAD BAND TO NEW NO.[protected].

• THEN ONWARD I DID NOT RECEIVED TELEPHONE BILL FOR SIX MONTHS DESPITE MY REPEATED REQUEST.

• SENT LETTER DATED[protected] CLEARLY STATING MY DESIRE TO PAY BILL.

• FINALLY RECEIVE BILL AMOUNTING RS.22266/-

• AS THE BILL WAS TOO HIGH I WENT TO BARRACKPORE I ASKED FOR INSTALLMENT-WHICH I GOT AND I ALMOST PAID THE DUE AMOUNT.

• I THE MEANTIME BY PAYING THE INSTALLMENT I ASKED FOR A CHANGE IN PLAN FROM 3000 MONTHLY TO 1200 MONTHLY TO PAY UP THE BILL.

• THOUGH I WAS USING THE BROADBAND WITHIN ACCEPTABLE LIMIT BUT I CONTINUE TO GET BILL AS PER 3000 MONTHLY PLAN.

• ALL MY REPEATED REQUEST WAS IN VAIN IN BOTH THE EXCHANGES 1)KALYANI TELEPHONE 2)BARRACKPORE TELEPHONE(CHIRAMORE).

• SENT MANY A FAX TO YOUR OFFICE REPEATEDLY TO SORT OUT THE PROBLEM.

• ALSO SENT FAX DATED 01-08-07 TO STOP BROADBAND SERVICE TO DGM BROADBAND TILL SETTLEMENT OF BILL.

• I SOLD ALL MY COMPUTERS AND OTHERS RUNNING HUGE LOSS.

• BUT STILL CONTINUE TO RECEIVE BILLS DESPITE MY CLOSURE OF BUSINESS FROM JULY 2007.


I HAVE MADE THEREAFTER MANY APPROACHES TO THE KALYANI TELEPHONE EXCHANGE AND TALKED TO MANY A/C OFFICERS, THEY ALL PROMISE TO CLOSE THIS CASE BUT NONE OF THEM MADE SINCERE EFFORT TO DO THE FAVOUR TO ME AND AS SUCH THE BILL CONTINUE TO COME TILL DATE.

RAHUL KR. SINGH
(FOUR CONCEPT)
KALYANI, NADIA,
741235.WEST BENGAL

Irecharge prepaid no [protected] of rs.50/.but no balance is showing not out going call are being activate?
visu

BSNL pre-paid connection — Not able to recharge my account

From several day's I am trying to recharge my mobile pre-paid account([protected]) but it's not getting recharged. Also my account validity has got expired, outing has stopped. I have also talked to dozens of customer care executives about this matter but not getting positive result.

BSNL WLL — REGARDING WLL BILL

RESPCTED SIR,
MY TELEPHONE NO. IS[protected],I WANT MY CLEAR CUT BILL FOR THE MONTH OF DEC-09 TO FEB-10.]
KINDLY DO THE NEEDFUL.

I HAVE A BSNL WLL CONNECTION[protected]
LAST 2 YEARS I AM NOT GATEING BILL.
PLEASE .........................

MANASH DAS
C/O PERANA BEAUTI PARLOUR
WARD NO -16
NAZARGANG (NEAR KABARSTAN GATE)
PIN-721101
PASCHIM MEDINIPUR
[protected]

Dear Sir,
I, Mr Chandra Sekhar Swain was a customer of VSNL(wll phone[protected]. Last week I received a notice to surrender your hand set and even it was mentioned the amount of telephone bill. Last many times I went BSNL office and said to them, that I have already surrendered all instruments of will phone on 13th June 2011 and acknowledgment serial number 29, but still they are sending bill to me.
Whenever I asked to them why is it happening, they said to me we will cancel it. Still I got bill today and same thing repeating to me. Please make verify it. It is so much disturbed to us.
Hope that next time it will not be occurred to me.
Thanking you Sir
Chandra Sekhar

There is very poor and erratic net work coverage in Mehrun Lake area

poor coverage within the city ,cann't get regular coverage.call end while talking because of fluctuating signals.this is regular problem at ur side.hope u wil regularise service

Network [protected]@Proper place is
Thondikayam
pezhumpara tower-1
ranni perunad
pathanamthitta

I heard that some BSNL engineers are taking bribes from private operators and deliberately making system in exchange work verly slowly so that costumers shift to private operators.
Inline with this, private operators are started giving 3G service sometime January.
I am too using BSNL 3G dataplan since 8 months, Since January Im getting speed of 1 Kbps.

So this confirms that BSNL engineers taking bribes are making costumers suffer.

By the way, I worked in BSNL earlier and there is every chance of this happening.

THis is happening in Koramangala, Bangalore.

I do not have any of my phone bills. I need my phone unique id for online bill. Tamilnadu circle, srivilliputtur region

BSNL BROADBAND USAGE PORTAL AREA I WILL LOST PASSWORD SO RECOVER PASSWORD IS NOT AVAILLABLE IN WEBSITE AREA

Sir

Please send me the Unique ID for my telephone number[protected]. So, that i can use online payment option.

plz send me unique id
[protected]
my name is jawaid anwer
am from muzaffar pur bihar

my land line no is [protected]
[protected]@yahoo.com
plz send bill unique id

Dear Sir/Madam,

I lost my recent Mobile bill which contain my unique ID regarding the bsnl mobile with number [protected] and account no.[protected]. Please reply me back with the unique ID as soon as possible, so that I can apply for on-line services.

Thanks & Regards

Excess Billing

We have lodged a complain regarding our excess billing for BSNL broadband connection around 2 months back but till now we didnt get any proper response from BSNL. Even it looks they are ready to accept the inconvineance happened at their end.
The application as follows................
So we are very sure about this, the same issue is happening in case of many customers.

Can someone highlight it and do the needful.

[protected][protected][protected][protected][protected][protected]
Hello Sir,

This is regarding the verification of the billing amount for the month of October 2007. The billing amount for the same period is really unexpected so we are demanding for a detail clarification for extreme data usage. But for your information one part of the billing amount i.e. voice calls and broadband installation/modem charge is all right.

We are not dedicate/rely on internet so much even though we got the unexpected download/upload usage. So we guess behalf of our knowledge somewhere this data usage is happening else something is went wrong from BSNL. That’s why we want to know the root cause and complete clarification of getting this extreme data usage.

Kindly expedite the process as soon as possible and we are expecting the proper needful at earliest.

We are not going to pay the billing amount for the month of October 2007 until unless we will get a clarification for the same issue. Because as we know, we didn’t utilize this much of resource/data. Even if we have logged in to internet for 24hrs continuously, it doesn’t mean that we are downloading data so far. Hence it will not make any sense to generate this kind of extreme usage.

Kindly feel free to get back to us for any clarification.


B. B. Singh
#6, Bajnaikoil 1st Street,
Kanagam, Taramani,
Chennai-113
[protected]
[protected]
[protected][protected][protected][protected][protected][protected]

Thanks,

We have lodged a complain regarding our excess billing for BSNL broadband connection around 2 months back but till now we didnt get any proper response from BSNL. Even it looks they are ready to accept the inconvineance happened at their end.
The application as follows................
So we are very sure about this, the same issue is happening in case of many customers.

Can someone highlight it and do the needful.

[protected][protected][protected][protected][protected][protected]
Hello Sir,

This is regarding the verification of the billing amount for the month of October 2007. The billing amount for the same period is really unexpected so we are demanding for a detail clarification for extreme data usage. But for your information one part of the billing amount i.e. voice calls and broadband installation/modem charge is all right.

We are not dedicate/rely on internet so much even though we got the unexpected download/upload usage. So we guess behalf of our knowledge somewhere this data usage is happening else something is went wrong from BSNL. That’s why we want to know the root cause and complete clarification of getting this extreme data usage.

Kindly expedite the process as soon as possible and we are expecting the proper needful at earliest.

We are not going to pay the billing amount for the month of October 2007 until unless we will get a clarification for the same issue. Because as we know, we didn’t utilize this much of resource/data. Even if we have logged in to internet for 24hrs continuously, it doesn’t mean that we are downloading data so far. Hence it will not make any sense to generate this kind of extreme usage.

Kindly feel free to get back to us for any clarification.
[protected][protected][protected][protected][protected][protected]

my mobaile number is [protected].my balance was more than rs 740 before 3 aprile, but my date expaire on 28 march, my balance was more than rs 740.after 3 aprile my balance was rs 0. in my town server was also doun, so can't rechare my balance on 28 march to 5 aprile. and also never conect with consumer care.so i want to back my balance.

BSNL Broadband — Excess billing and disconnection when using landline

I am using BSNL Broadband for over a year now. Initially the bill was very nominal as our usage is only home use. But suddenly from Dec-2007, the misc charges in the telephone bill has become very erratic. It ranges from 2000 to 4500 last month. We are not able to understand the sudden surge in rate.

Another issue we face is that while on the net, if we recieve or make a call from landline, the net connection gets cut. We are wondering whether this phenomenon is interlinked with the increase in the bill.

Pl. clarify.

The Same problem is with me also in March 2008.
Is it may possible that some one else is using my plan ?
Please, tell me what can I do with that bill?

It is really frustrating for us to send our personnel to resolve the internet/telephony billing issue month after month as BSNL is billing us double the amount which should ideally be charged based on the plan. They keep reversing it month on month and there is NO support. Finally, we disconnected the connection and again they billed us. There is NO support at all to solve this issue inspite of our personnel visiting them few times with proofs and copies.

dear sir/madam











































dear sir / madam,

my telephone no. is[protected]. i was activated beforte 4 months 149 per month rental plan (all landline no.are free). before this plan 99 per month rental plan was activated. but after activation of 149 plan bsnl charging me still for 99 plan also that means he is charging me for 99 as well as 149 per month. According to the rule once i activated another plan then the previously plan was deactivated. i had already complaint to the local authority for 10-15 times but no positive reply given. please solve this problem.

please disconnect my broand band connection on my telephone

I checked my broadband usage today i was taken for a ride.you know what people the usage shows that i have used the internet 4 days from now.I mean how can bsnl predict that . I think the BSNL gays are people who think ahead in future.i am really disappointed by the attitude of the people who work in the help center.

Sir,
My No[protected] .my complaint is regarding the excess billing, on 30 June.2008, i have received my telephone bill in which few charges are not understandable like :
(1) -1000/- deposit amount add in my bill so i want to know that for what service i have to deposit 1000/-(2)- why 347/- debit in my a/c.and for which service.

for getting information regarding the same i also call at your customer care no. 1500 but did not get the service.

I feel one should not go for BSNL connections as no one hears you.
Regards
neha singhal

BSNL — Unofficial charges for data usage in Broadband service

Someday I used hardly 100 MB of data, that shows in the "view usage" I used 725MB of data out of available 1GB. Are not going to show my main usage for that day.

They truly cheat in data usage for broadband

Broadband Connection — reversal/refund of excess debits

THE ASTT GEN MANAGER
SANCHAR BHAWAN
BROAD BAND CONSUMER CELL
ACCOUNT SECTION SECTOR-3
ROHINI 110085

DEAR SIR,
MY BROAD BANK CONNECTION : TEL NO.27041566
CONSUMER NO. [protected]

I Got broadband connection booked under registered no. 4840017 with modem for RS. 199 plan. It could not be installed as IPTV disappeared the moment it is tried.

It was cancelled and another connection was booked on 09.09.2008 UNDER BOOKING NO.48500005 without modem.
The connection got live on 22.09.2008 through IPTV modem. The extra URL modem was taken back by MTNL.

The connection was activated but it STARTED consuming Heavy Bytes on account of IPTV uploading and downloading programmes The matter was reported and your engineer rectified IT by changing ISP: configuration to Bridge Mode and creating a Dial UP for running broadband connection.

MY REQUEST NOW:-
1. KINDLY GET URL MODEM’S PAYMENT ADJUSTED IN MY BILL AS IT HAS BEEN RETURNED TO MTNL.

2. MY PROFILE IS SHOWING THAT BYTES AVAILABLE 440 MB WHEREAS THIS PLAN WAS MODIFIED TO 600 MB W.E.F 01.09.2008 . Kindly get it updated

3. ENCLOSED PLEASE FIND THE ATTACHMENT SHOWING THAT EXCESS BYTES ABOUT 167 MB (28MB UPLOAD + 139 MB DNLOAD) HAVE BEEN CONSUMED BY IPTV PROCESSING WITH BROAD BAND CONNECION
DURING 22.09.2008 TO 25.09.2008 i.e. in 50 Hours. Use of connection for more about 50 to 60 Hours it self shows error which subsequently stopped after modification of configuration to Bridge Mode by your engineer Mr Sudhir who came on 25.09.2008 at about 6.30 to 7.00 p.m. and corrected profile. Kindly increase my account with about 167 MB Bytes.


Yours truly,

HEMANT KUMAR VERMA
B4/284 SECTOR-7 ROHINI
DELHI-110085 PH:[protected], 27041566

BSNL — Excess Billing and disconnection of Ph

Sir,
My No [protected] is out of service since Feb.2008, for non payment,
I have lodged a complaint of excess billing, on 23 Jan.2008, in which I have requested for correction, for which I was told that only action will be possible after three months, I visited the same office ( sec 5, Panchkula) I got a reply that nothing has happened yet, and I visited after some day's, But nothing was done to settle my issue.
Than I was suggested to contact higher authorities for which I refused, Because i feel ur dept. itself is not interested in settling the issues of consumers. I hope now some thing will happen now.
Pl look into it urgently,
or send me mail ID of some one who can do settle my issue
As i may shift to some other place. from my present address

I feel one should not go for BSNL connections as no one hears you
Regards
Kanwar

our phone no[protected] was down for 10 10 days each in two months (Jul 08 and Aug 08)
we have been charged Fixed monthly charges
beacuse if this we clould not use free calls under BLBSPL3 Plan
we should get propotinate refund on the bill

Bill no is T[protected] Bill date 8 sep 08

individual bsnl customer — BAD BROAD BAND SERVICE AND WRONG BILLING WANT TO DISCONTINUE

PLEASE HELP ME TO SEND THIS COMPLAINT TO AUTHORITY AS EMAIL ADRESS GIVEN ON BILL IS WRONG AND NO ONE CARES AT BSNL

To
The Dy. General Manager (A) Dt.28-10-08
B.S.N.L.
Vadodara

Dear Sir

Re- Discontinuing Broadband Services – Customer Complaint –

I am L.T.Upadhyay resident of B-27 Navnit Park Socy. Harni Varasiya Road having telephone connection no.2489803.I have handed over my complaint to your B.S.N.L.Office Karelibag Vadodara on dt.16th Sept.2008 with the request to discontinue immediately Home Plan BROAD BAND with monthly charge of Rs.125 for which I opted in March-2008.The reason for discontinuing was, very poor services and no response from your department after calling on various numbers. I have mentioned there in that in case it is not discontinued latest by 1st October 2008 I will not b liable for paying any charges.

I had received bill for August 2008 after lodging my complaint and found to my shock and surprise that the telephone bill for Aug 08 is for total Rs.1810-. I am having land line since April1999 and I have never been required to make such huge payment as I never use phone to such extent. Out of this Rs.1820- I have been charged Rs.1320- for broad band connection. Kindly verify my statement with the bill no.TO-[protected] which I have already paid.There after I gave again complaint to your Karelibag Office on dt.[protected]. Where in I had mentioned that I have lodged earlier following two complaints over phone which are not attended by your dept.

1-complaint no-13039 dtd.24-08-08
2-complaint no-13858 dtd.31-08-08

I have registered these two complaints related to broad band service over phone but no body attended and still I got bill for total Rs.1810-for Aug08 and for broad band Rs.1320-. It is very bad that when there were complaints for not making available broad band service how can I be charged Rs.1320-. I have requested for refund and discontinuing broad band service i.e. home plan of Rs.125 which I had opted to be discontinued immediately.

You may kindly ascertain these facts having looked at my two written complaints dtd.16-09-08 and dtd.27-09-08 and also your own record of having lodged referred two complaints dtd.24-08-08 and 31-08-08 over phone.

It is really again harassment to us that for the bill of September 2008 I found of having charged me Rs.75- towards Broadband stating “BBRNT” I had paid full amount of modem & had also opted accordingly when scheme was launched and paid accordingly Rs.1302- in March 2008 which was first bill towards broad band as total bill for February & March 2008 was for Rs.2138-.

I request you to verify again and refund me amount of Rs.1195- wrongly charged to me for Aug-08 bill (bill no.TO [protected]) and Rs.75- wrongly charged for Sep-08 bill (bill no.-TO [protected]) and discontinue immediately broadband service and I shall not get any type of charge towards broad band. If your office will still continue to charge and harass customers like this the customer like us who has continued with land line will be compelled by your department only to discontinue landline also. Further I will like to mention that unfortunately there was no single phone, no enquiry and no response from your department towards these complaints.

Yours truly,
L.T.Upadhyay
B-27 Navnit Park Socy.
Harni Varasiya Road
Vadodara 390006

R PARAMASIVAM
TEL. NO. [protected]

For the last four months I am using bsnl broadband in my home. From the day onwards I faced many problem and also in the last month and current month I am facing very serious problem. The problem is as follows:
whenever I switch on the modem, in the beginning I am able to browse and later after 10 minutes, the connection will be out and dsl line will be off. And it will take again 5 minutes to reconnect.
So that i am not able to do my uploads and downloads of my office work. And this will be very serious in the morning time from 2 am to 8 am. There wont be continuous connection for not even 5 minutes, after 5 minutes the modem will get hanged and then I have to switch off the modem and reboot it. I complaint many times in the exchange and no use. For the last two weeks, whenever I called to the exchange, nobody is picking the telephone. I am very much vexed because o[censored]sing this company's connection and thinking of cancelling the bsnl line.
Please rectify the problem as soon as possible.

Dear Sir / Madam,
I am a user of Tel. No.[protected] . This connection is installed at my factory. I also applied broadband connection for this number which has connected from[protected] or 14-09-08. I used this connection for a very short time in 7 or 8 days in september and october. My factory remains closed daily at night i.e.from 8:30 P.M to 9 A.M. I was surprised to see the detail o[censored]sage of my connection. It showed that this connection is being used 24 Hrs. daily. The detail o[censored]sage of this connection is absolutely wrong. I complained at telephone exchange, ludhiana . They asked me to change my password. By mistake i change my portal password but usage of my broadband connection is similar day and night continuos.
I complained again to senior officers they call a person from NIB section which ask me to change my service password.
After changing my service password the excess usage of my broadband stoped from my account.
I write a complaint to the General Manager Telecom, Ludhiana.

1. When bsnl’s employee came to connect my broadband why he did’t tell me about to retain my secret or own password.
2. How can anyone use my broadband connection which is connected with wire from my telephone? Because in my factory no one uses my pc except me.
3. How can anyone got my broadband Id and password immediately after connected my connection?
4 Is BSNL able to get who can misuse my connection regurlarly and billed in my account and take a legal action?
5. How can i waive off these exhoribent charges from BSNL which has billed in my account?

Against my letter TRA officer send me a letter in which they asked me "The case has been examined by the competent authority and found that no rebate is justified."

But bsnl did not provide me proper detail how can it used continuos day and night either i don't use.

I am sure that this billing is not used from my broadband.

Please give me a solution.

Thanks,

Prop.
Sachin Jain
ISHITA FASHIONS
Ph. No.- 2222118
Mob.- [protected]

Hello sir,

I want to see my telephone bill on internet. but i can't see it. where can i found my telephone bill?
i live in ahmedabad city. so plz give me a reply.

Thanks
Manoj.

My Phone[protected] at Bangalore gone Dead on Nov-08, I complained of dead phone & attended within Five days, But again Dead, This happened many time & i was Receiving bill & paying. I noticed that I am receiving excess Bills on NET usages though my phone was not working properly, I gave written complaint on 29-1-08, But due to major road work going on on those days they didn't repaired & I also considering that Ignored. But to my surprise Billing was shot from 700-800 to 2000 & above. I immediately complained of excess bill & dead service by writing on 18-11-08 & stopped paying bills from that period. In next month I again coplained by IVRS but noted that they have disconnected my line of non payment. I Faxed copy of my coplaints to AGM (PR) fax: 22860351. On[protected] I received NOTICE from account officer North TR, that if i dont pay my outstanding bills within a week all telephone lines working under me will be disconnected all over India.
I would like to say, Am I Guilty of not paying bills for Dead phone, Am I at fault to coplaint.
What should I do...
Please help.

Regards
Patel Amrit R.
28378154

In bsnl broad band every time when i go to see my account usage it is very difficult to access. very rarely i am getting the usage account . I have noticed that I am on plan 500C and up to 28.1.09 I have used only .8gb( 800mb)but the next day it shows 1.7 GB. I am always accessing the broad band during 3 am to 7 am in time . Also I am not downloaded any picture or movie. Also I found in my account is used day times around 11.am to 2.pm . I dont know how to trust this broad band. I personally feels what is happening on my account even I have changed my password security. my request is kindly improve the bbservice towards customer care and have friendly user flexibility on account when ever they wants to check and also improve the facility. If any problem occurs in modem ( some small software settings) the exchange peoples may tell to customers to adjust/activate within the home., instead of that they advise to bring the modem to telephone exchange. Because the people those who are using the bband may know at least little to do the small adjustments.

I have two landlines[protected] and[protected]. Broadband service is under plan 500c. My consolidated bill comes under number[protected]. I am rather shocked to get a bill for Rs Rs 31465.00/ for bill dated :09/02/2009. The total metered unit i.r.o 24196692 is 45, total Chargeable Units(MB) Excluding Night Unlimited is 973.85 MB. Thus the total bill should be around Rs 562/-+45=Rs 607/-. Now I have no other option but to face a disconnection, as i dont have this astronomical sum ready with me. Any Help from BSNL, calcutta telephones ???? I have lodged my complaint over net for excess billing at www.calcuttatelephones.com with docket no QBBEBL61806 dated 11-02-09

I met with Md Jasimuddin, SDE (Internal) of Russa Telephone Exchange, 46 Sarat Banerjee Road, Kolkata
to enquire into the matter. He has agreed that the bill was erroneous. He requested to contact Mr Chowdhury, Accounts Officer at Commercial Officer (South), 82 Ballygunje Place, Kolkata Office for a correction in the Bill. I will follow up the case for the party with an authorization from this subscriber. I will also take up the matter with Department of Telecommunication, New Delhi and Concerned Hon'ble Minister In Charge.

Dear Sir / Madam

I have a BSNL land line connection with Bradband facility in Batlagundu, My No is 04543 – 265676.Today I received the bill for the month of January 09.Immediately after getting the bill I was shocked, because they made a claim Rs.1664/- for purchase of Modam.In my application itself I clearly note that I have my own instrument. Fact is like so, I don’t know how they send the bill like this manner. At the time of providing connection the BSNL staff make few calls and asked me that do you have a modam or not, at that time also I remain them that I have a modam. So, kindly look in to this matter & do the needful and issue necessary orders to send revised bill to me at the earliest. I already send a complaint letter to Sub Divisional Engineer Batlagundu on 7/2/09 by REG.POST. And also send mail in this regard two times ( one is in last week and another one is in this week ) to [protected]@bsnl.co.in but there is no response from their end . pls. do the needed.

Consumer No ; [protected]
Bill No ; T[protected]
Exchange code ; BTL
Bill date ;[protected]

With Regards
V.S.Prabaharan

bsnl - forcing me to pay excess amount — reg.plan change

Sir,

I am from chennai, having BSNL land line, I requested for plan change from combo 500+ to voice paln Rs.300 and least broadband for Rs.250/-, this request i given on 02/12/2008, but due to neglence from BSNL department they alloted combo 500, and voice 300/- with game on demand Rs.200/- monthly,

without my knowledge all thos things got happend, i approached gunidy bsnl officer jto, she agreed and refuesed to help me to solve this issue, because of mistake done by BSNL personnel. if the problem is not solved i am going to take this issue at juridisation level.



Regards

Ansarullah

My phone number is[protected]Chennai) and consumer no. is [protected]
I've received my bill no.[protected] dt.10 2 2009 with an huge amount towards my landline phone bill. (The exact call charge is Rs. 1799 for the period of 1.12.2008 to 31.12.2008). When I approached and collected the call details from the Avadi Customer Care Centre I've provided only the Mobile, STD and 95 call details for the above period, which amonut to just 137 units for the above period. Therefore the major call charge was towards Local Calls which amount to 1712 (One thousand seven hundred and add calls).I'm dam sure none of our family members made this much local calls. Hence I submitted an application asking investigation into the matter and catch hold the person who misused my telephone. Though I addressed the above application to the Divisional Engineer and submitted to Customer Care Centre, they are not ready to give the acknowledgement, as usual. In case of any possible misuse of my phone by any evil element during the above period, I've no proof of lodging of my complaint. Hence it is my first aim i.e to have an evidence of my complaint. Now I request that stringent action may be taken against the misuser after thorough investigation and get me refunded the excess call charges.

Sub : Excess billing in our bill #[protected]
Ref : Tele # 22420591 & Consumer # [protected]

Please refer the above mentioned bill #, wherein I have noted certain excess billing as detailed below:

a. Initially I have taken the Broad Band connection (Rs.250 plan) during Jan’08 and have paid the security deposit of Rs.500 vide your Bill #[protected] / 10.02.08. The modem was taken on rental basis only. The same was not adjusted till this date.
b. While renewing the connection in Jan’09, Rs. 2500 was billed vide Bill #[protected] / 10.02.09.
c. I have surrendered the modem on 03.02.09 (refer proof attached) as I have purchased a new modem and hence from Feb’09 onwards it is not a rental modem.
d. I have requested for change of plan from Rs.250 to Rs.500 w.e.f. Mar’09
e. Vide your bill #[protected] / 10.03.09, you have charged Rs.5000 as one time payment without adjusting the amount that was charged in Feb’09. Further once again Rs.500 towards security deposit was charged in the same bill.
f. Thus bill #[protected] / 10.03.09 was excess by Rs.3000 + service tax.
g. Kindly rectify the same and send a revised bill immediately so as to have the bill paid before due date.

dear sir
i have landline phone, phone no -2757253, consumer no-494253 .i had stop my outgoing since last month but still i am getting outgoing charge for some call .bill no[protected].
pls check and do the needfull correction
janardan singh

The day I had converted my mobile sim from pre-paid to post paid I assume the billing is going on excess as compared with the simillar usage of the same mobile in a nut shell. FFE fecility might not been activated and hidden billing charges such as reducing the number of calls and by reducing the call durations etc.

My land line was shifted from C V Raman nagar exchange to KR Puram exchange. WLL set has been provided to me. This set voice clarity was not good. Broad band connection is getting delayed because of the cables not layed in that area. Such a copmtaitive field in communction other private players are just behind the coustomer'sn to provide net connections and it is very surprise to here from BSNL such a lazy attitude.

Me too experienced similar problem

Bill for month is too excess.

when complained they ask me to do so much procedure.

My broad band usage shows in the unused time and days

Dear Sir / Madam,

I am a user of Tel. No. 25523738, I was very much eager to get connection with BSNL and lots of faith in BSNL Service, but I had taken the connection and when my first Bill arived I was shocked as the Bill amounted to 1992 with a 500 as a credit adjustment for Adv Rental, but when I had initially took the connection there was an offer and I was advised by the BSNL Area Field officer of an existing offer for BSNL connection till end of tht week, , and so I had taken the connection as was told that no installation charges and so was too mentioned on the tariff plan, and when I got my Bill I see that Instakllation charges and not happy called several times to the cutomer service on 1500 but no satisfactory reply, called the account officers numbers no response, tried the senior accounts officers nos again no response I am trying everyday and no response is the only word and I am disgusted and disappointed about the kind of service provided and have now decided to disconnect my connection as I have lost trust in BSNL service but will need the refund as per the installation charges applied on my Bill, as the customer service had acepted it was a mistake and said the accounts officer can refund but I hope these guys are alive because there line is just ringing and ringing.


From,

Serge Pereira
[protected].
[protected]

I am Ramesh Chandra Singh staying at women's Qr no-F4, Chandrasekharpur, Bhubaneswar, Orissa. I have taken BSNL home 500c plan last month(9th april). But the bill for the month of April is quite unpredictable. The bill is above Rs 8000/-, though I never expect such a huge bill, which is quite unpredictable for a user. And there is no resemblance between the bill and the plan i have taken. Though there is a free call of 175, they provided only 58(why?). And it has written that there will be a payment of only 80paise/mb per extra download per it has given a net usage of 710/-(with an extra download of 20mb only). So this is a complete wrong bill. Action should taken for this. And BSNL should take proper care for making bills.

I THINK THAT THERE IS A BIG PROB;EM WITH YHE BSNL
I HAVE ALSO A POSTPAID PLAN CONNECTION
AND ALSO THE BILL COMES MORE THAN EXPECTED
BSNL SHOULD TAKE CARE BEFORE MAKEING A BILL

From,
sunil kumar
Dream city Internet cafe
II/422c
Aikkarameprathu building
Mallappally (w)p.o
mallappally.

To,
Customer service
BSNL

Respected sir,
Iam a current user of BSNL broadband. which I started using from 25th january 2009.
With my first bill, I had to pay for the modem which I didn't buy from your service. I made a verbal complaint to the customer service to refund the payment I have made for the cost of the modem.customer service agreed to refund me by then.I received my second bill last week but there is no record of refund. so please take this letter to your consideration and refund the payment I made as soon as possible (ie:1000rs)

First bill no: 36824121, consumer no:2611277

second bill no: 38840182, consumer no:2611277

your's faithfully
sunil kumar

I have landline phone, phone no[protected], constumer no[protected] .i am using broandband connectiion at monthly rental at RS=500.and its my habit to used the internet within 1.5GB.i know my limit so always be in my limit.and this time i can assure you people done some mistake in billing.
so i kindly request to you please check the bill immediately and send me my correct bill
pls check and do the needfull correction
march bill =RS 3714
yours faithful
sharif khan

have landline phone, phone no[protected], constumer no[protected] .i am using broandband connectiion at monthly rental at RS=500.and its my habit to used the internet within 1.5GB.i know my limit so always be in my limit.and this time i can assure you people done some mistake in billing.
so i kindly request to you please check the bill immediately and send me my correct bill
pls check and do the needfull correction
march bill =RS 3714
yours faithful
sharif khan

THIS IS FOR YOUR KIND INFORMATION THAT I, SAMINDRA NATH DAS, SUBSCRIBER OF TELEPHONE NO[protected] HAVE BEEN USING THE SAID TELEPHONE FOR LOCAL CALLS ONLY. BUT I FIND THAT TELEPHONE BILLS BEING PAID BY ME ARE EXTENSIVELY HIGH.

YOU ARE REQUESTED TO TAKE IMMEDIATE ACTION ON THE ABOVE SO THAT I MAY RECEIVE REALISTIC BILL FOR MY TELEPHONE NO.[protected].

REGARDS,

SAMINDRA NATH DAS
DY. GENERAL MANAGER
MECON LTD, RANCHI

My telephone bills for my telephone no.[protected] are showing extensively high amount in spite o[censored]sing the said telephone for local calls only. Please note that I am not using any internet also since I have disconnected telephone connection with my computer.

REGARDS,

SAMENDRA NATH DAS
DY. GENERAL MANAGER
MECON LTD, RANCHI

BSNL — excess bill complaint.

Sir, this is to inform you that during the year 1998 a telephone bill was sent to me by the Department of Telecommunication, Dibrugarh Telecom district.Dibrugarh, .Assam.against my land line phone No.[protected] and as to my complain to the respective Accounts officer etc for excessive billing, And . at instance they conveyed an inquiry and found due to fault in computer-billing, the same has happened and the the then JTO. issued a certificate of settlement of the bill at regular basis.to the extend of Rs. 650/- in place of Rs.3, 105/- the billed amount, asking to issue a fresh bill by the accounts department. .But Sir, till today the same was not corrected and kept as disputed bill and it happened to be three four times since the concept was made, my land line connection was detached for the same giving me enough pain to restore the same .
Whenever I show them the payment was disputed, the line is reconnected but the department still not clearing the same with the issue of a fresh bill, to discontinue any bad process of disconnections but to insist on customers' satisfaction etc.
The complainer has maintained all the bills and vouches as evidence of the claim Sir, Hope your kindself would be king enough tackle the case as to the satisfaction of the customer.Your response in this regard is highly solicited. Sincerely yours.

unlimited usage — Net line frequent fault and Bill adjustment

A/c no 459307


As the net line was most of the time not working which had created a lot of hardship I feel it would be justifiable only if you waive off one month bill payment and effect reversal in my account as it is I have a plan to discontinue usage from the month sucseeding that is June onwards I hereby request you to take kind action in this matter.
Kindly acknowledge the same

thanks Yours sincerely
G GopalaKrishna

A/c no 459307

Sir past 3 months i have giving complaint regard this, no proper action is taken till now, iam working in bangalore only in week days iam have been using the board band. Iam in 750 home plan, when iam back to home the net is not working, and i have given complaint many times about this no action is taken properly and i also told to change the wire, because the wire is coming from overhead line from 100m. there is an no proper speed, i have requested to change the wire and give in underground still it is not been changed, in a month nearly 15-20 days the net is not working properly always PP down, and also the speed is very very slow, exactly on 28th the net is disconnected for not paying the bill, but for giving complaint there is no immediate action, please consider the iam paying monthly bill nearly Rs.1000 without any use and that is also only for usage of 10 days, this service is really not satisfied for me, please take the proper action as soon as possible. Thanking.

I wish to inform you that the BSNL Landline Customer having a landline connection bearing no. 23470584is in the name of my brother Shir S. Dwaraki and monthly bills are paid through ECS of his bank account. As my brother is closing his bank account, I intend to make payment through ECS by using my bank account. Kindly tell me the procedures to change the ECS bank account other than the subscriber.

Kindly reply at the earliest

broadband usage doesn't indicates — i can't see usage details

i can't see my usage details of internet since last one week so please help me to solve this problem

I applied for revision of my net home plan from 125 to 750/- on 20 May 2009 as I got a huge bill. The amount comes to Rs 34000/- after protracted correspondence and personal visits, the amount reduced to 20000/- and then to 16800/-. I paid it and again in May 09 I got a bill for rs 22000/- How can a pensioner having with his meager income to pay such huge bills though I already applied to change the plan in May 20 itself? Requests to BSNL makes things worsen as they say that they will review the bill. review what? makes it to 6 or 7000/- and ask me to pay ? is it justifiable/

Retired — Excess Billing by BSNL

Sir,
I m the consumer of BSNL(Ph[protected] facing problem of wrong and excess
billing amount. In Apr 2009 I got a bill of Rs 33000/- plus and after protracted correspondence and personal approaches it makes first 20, 000/- and then Rs 16689/- and due to pressure and make no noise I paid it. In May 2009 I got a bill of rs 22000/-. I put complaints, the DE of Nileshwar advised me to approach to review the bill and I am not doing the same mistake iat this time. How can a pensioner with his meager income pay such huge bills?
How can I be down load so much data of 29 GB in Apr and 20 GB in May 0-9 . All are checking at their own AC office and saying that I am viewing picture that I never. I make internet complaints & get complaint no.but my complaint remains unsolved.
Sir, please resolve all this problems as i m a retired govt employee & not able to run the
office as i m suffering from severe joint pains that is why i m facing great difficulty &
loss of money . I request all to respond and make the BSNL to clear the bill of those who receiving excess bills henceforth. I also request BSNL officers to look into the matter and
Kindly solve my problem of wrong billing & please disconnect my phone connection.
Thanking You,
Yours Faithfully,
Ramachandran

Mobile no.-[protected]

DEAR SIR/MADAM,
I am ganesh ghosal, my tel no is--[protected].sir in the month of may-2009 i was received a bill, amount of Rs-2986/-, which was my first access billing, agin next month(jun-2009) received a bill of 1839.I dont make any call from my land-line.so for what reason i face this type of amount?
please note my complain, andtake care of this type of harassment matter.Other wise i will cut my line and take some legal step aginst the COMPANY.
This is my second time complain ...

Sir, I have excel no.[protected]. Please send me, outgoing and incoming call detail from 23 june to today.thanking you.

BSNL — Not a complaint, but a clarification

THIS IS NOT A COMPLAINT, BUT ONLY A CLARIFICATION.

I have a BSNL Prepaid connection from Kerala circle. I need to take this to US, as I need to use this when I am inside the airport in Cochin for about 3 hours before I catch a flight to US. Will be coming back after a few months only. In between, my validity period expires for this connection. So I will arrange to recharge (to avoid disconnection) in Kerala itself (my brother will do it for me this in Kerala). When I come back will this value will be added to the balance? Whether I could use the same number continuously as soon as I land at Cochin airport after a few months from now?

Basic question is that the sim is in US will create any problem for recharging? As well as will it create any problem as there won't be any outgoing calls from this number for a few months continuously as the sim is not in the country? As per the plan rule of BSNL, only mention is that every year before validity period expires, the user will have to recharge for Rs.220. Once that is done promptly, is there any further issues?

Would appreciate an answer as early as possible as I am flying day after tomorrow.

Thanks in advance.


Satheesh KG

BSNL — no service for 3 months but billed

My BSNL phone No. 2280902 (vadodara) works only 15 days in a month for the past one and half year. After complaining every week, the line man attends and it works for 5 days to 1 week again same story.
Since May 7, 2009 it it totally dead. In spite of more than 25 complaints online, complaint register and personal visits, they have been saying that new cable is being laid (in process) and would take 2 days to restore the line. This they have been repeating for the past two months.
As of today the line is still dead.
Surprisingly the billing is done as usual with all charges - rent, features etc. with 0 calls.
THREE MONTHS of NO SERVICE and asking to pay for the toture they have given men all the time.
Whether BSNL is bothered or not? Not even a single person responsible in BSNL?

respected sir,
i am using home 500 c bsnl broadband.which is started from 22july2009 in kanpur. today i got bill, in which 114 calls are shown from 22 to 31july 2009. i have not made so many call in 10 days.Is there any hidden charges? Is there any call counting for server connection or data downloading in night unlimtied? please help me.
thanls

Retired — Privilege circle program - new way to cheat customer

Privilege circle program - new way to cheat customer

In August 2009 I got call from Baldev and later Minakshi on behalf of SBI cards. They said I have been selected for Privilege circle program and convinced me to accept this offer. Im 65 years old. They are harmssing me and im not intrested but they are bent upon troubling me.So now i have decided to close my credit card and account too with SBI.I contacted them told them that im not interested so now they are teling these are the terms and conditions
Could somebody please tell me how can I take legal action against SBI cards and plat5 consulatancy.

Applied for broadband-connection on 03/06/09------application no-A1034912, registration no I.I.m/n oyt-Gen/8738, consumer no 51934603 {plan 299} installation address----NC1-46, vijay enclave s.r.s.nagar, Bilekahalli, Bangalore 76. till today at 10 a.m. on 21/08/09, no action has been takenand no connection issued.
BUT, I HAVE RECEIVED, TEL.BILL FOR THE MONTH OF JULY{FROM 28/07/09/31/07/09}.BILL NO.--[protected] -AMOUNT 575/-FOR TEL. NO. 26483470 WHICH HAS NOT BEEN INSTALLAD IN MY HOUSE, STRANGE ENOUGH, PLEASE ORDER TO WITHDRAW THIS BILL AND NOT TO SEND ANY BILL TILL THE CONNECTION IS INSTALLED IN MY HOUSE AND SEND BILL FROM THE DATE IT IS INSTALLED IN MY HOUSE. HIMANSHU

Retired — non delivery of posts addressed to me and my family members

I am residing at Plot No: 52, third street, Bharati Nagar, Maduravoyal, Chennai 600 095. I shifted to this address on 8th Novembe 2009 . I have given change of address to all concerned .
Most of the letters addressed to me and my family members are not delivered so far . There are clear examples and I am a worried person . For example, My daughter, Mahalakshmi Prabhakr subscribed for National Geographic magazine from April 2009. So far all the issues were not delivered .AFter our complaint, they have arranged to deliver a second copy through other sources of delivery . I am apprehending that important documents may be lost . I am a retired person and available in my house all the time.
I request the authorities to investigate immediately and set right things . Please note that non delivery of important documents will cause immense damage to me and I will hold post and telegraph department solely responsible .

regards,
yours sincerely,

T.Prabhakara reddy

respected sir,
i m. ananda rao, i am having landline of bsnl connection for local purpose, my landline no:[protected].i always receiving a minimum amount of bill, but unfortunately last month i.e in themonth of july i received a bill of rs.2034.actully i had not used my land line.here the concerned emloyees are not responding our complaint, thats why i am requesting you please take an immediate action regarding to our bill ( bill no:T[protected]).

The Mobile Bill in respect of Mobile No.[protected] for the period[protected] to[protected] amounting toRs.371.00 includes the following:
National Roaming
Incoming calls – Rs. 32.00
Outgoing calls – Rs. 35.50
Total Rs. 67.50

In this connection it is submitted that I was not outside Jammu during the above billing period and as such have not availed national roaming during this billing period.
Thus amount of Rs. 67.50 charged in the bill on this account is wrong.
I went to Delhi by train on[protected]evening) and returned to Jammu on[protected]morning) by Rajdhani Express. For which I have already been charged national roaming in the previous bill.
Kindly rectify the error and adjust the excess payment in future bill.

Yours faithfully
Jagdish Chander

i have applied for the broadband plan of 750ul plus...and i used the connection for 2 months..now i received the bill of Rs.82, 517.00...i just complained to my exchange officers about this and then only i came to know that they have given the 250 plan connection to me...i did applied for 750UL plus connect but they given 250 plan without my notification...pls kindly help me what action should i take further about this problem...
my bill no isT[protected]

BSNL Landline — Excessive billing beyond consumpsion

Despite complaint & Application for call chart one month ago is neglected.There is probability of phone line tapping & theft is allowing by the local BSNL stuffs & taking of bribe is in force as usual.

land line excess billing — Repeated Excess Billing every month from May, 2009

Sir,

My Telephone Number is 23762211 and your Bill No.[protected], dt. 7/10/09, and consumer No.[protected]

I regret very much even after changing the Tariff during March, 09, every month you are sending bill according to old tariff and every month our representative coming to the AO, Office and after correcting the bill amount making cash payment in the other office. Last month our representative strictly informed you to make the correction failing which next month will not be paid if received excess charges. This month also you have sent the same charges. In spite of our repeated follow-up, your department is doing the same mistake. It is very regrettable and shameful to continue by a reputed organization like BSNL. In case you do not correct and inform by your letter, I will not make the payment and in case of any disconnection, I will publish your repeated false billings and about disconnection in the News Papers. I can not make any payment unless you correct the bill and update in the net.

YOUR REPEATED MISTAKE IS HIGHLY REGRETTED AND NOT EXCUSABLE.

You don't know how much strain we are taking by coming to your office and correct the bill every month at one office and then going to make payment in the other office, instead of net transfer.

Please act fast and do the needful.

Mohanrao YK

I had a bsnl land line bearing number[protected]. This was issued by bsnl Barajagulia,Ranaghat, Distt NADIA West Bengal in ye 2005. It was ONE INDIA PLAN. I regularly paid all the bills andno due was ever left against me till May 07 when Suddenly I doubted that my bill was going on higher side. I complained about it and asked for call details w.e.f. DEC 07 to June08 and on reciept I found that there were charges taken 1 Rs for even 30 second call . later on it was told to me that threr was some mistake in setting and I was told that about more than 10000 Rs was excessively charged from me for th period quoted above. Meanwhile I was posted to Agartala in July 08. I tried to keep track but till date no response has come from BSNL.Request look into the matter .

Bsnl-299c plan — over billing

My landline phone number is[protected].

I am using internet connection since 1st september.

when i received first month bill for internet usage, i felt shock,because billing amount for excess download is 890 rupees.


i never download any movies and songs.enen though i got huge amout for excess usage.

kindly look into the details and do needful.

At the time of installation,i am not given password and ID to check usage details .

Kindly let me know how to check usage details

Thx

DEvarajan

I could not get my telephone bill for the month of august, september 2009 as it is required for reimbursement from my office. Inspite of my approach to your service centres nothing positive happening. Paying bill at a time will be a hardship for me.Please look into it.

my phone no. is 27141786

Tis true!!! BSNL

My telephone no. is[protected]. is activated from 05May 2009 with Internet service. Its go very slow speed in some bits only any web page take enough time for opening; So I can't use its. But my bill No.[protected]/81120944
Rs.1706.00+Rs.1000.00adwance deposit was also take for this period.
Please justify my bill and network service. Minimum speed must be provided 125kps. for real service.

Dear sir,
I have very old relation with BSNL and its Broadband servises. Earlear I was on plan 250/- later on I shifted to plan 500 home combo. There was some confusion in GB and MB and thus my bill shooted up to 15000.00 Plus from March 09 to Jully 09. Presently my phone is dissconnected because of non-payment.
Beeing a Honest citizen and a law fearing person, I want to clear outstanding of BSNL and then dissconnect it, but I am unable to pay this big amount.
Therefore, I request BSNL top officials to wave this amount and adjust this amount by transfering to some higher plan and oblidge. I have also requested the same to DGM West, Patna.
Thanks and Regards,
Rajesh Kr. Singh,
Patna.
BSNL No- 2241104,
Alternate contact number - [protected],
E mail id - [protected]@gmail.com

sir my account no[protected] and invoice no[protected] dated 4jan10.my bill amont is Rs13290/ which is defineintly is wrong.I request you to kindly look in to matter and send me detail bill so that i can know what went wrong.
Cmplain lodge on 8 JAN10 but no responce till today.
Last date for bill payment19 JAN 10.
Kindly help me
Regard
Sanjeev Gour

Hyderabad : Phone Number : 23514322

I've got a hefty bill of INR 13389.00 on my landline for the month of December 2009 which is way too high from my regular consumption of INR 850 per month.

What could be the reason for the same? How to approach this and who to contact? All compliant numbers in BSNL goes un-answered as always

Any pointers in this regard will definitely help me, since this amount is something that I just cannot afford since I haven't used it at all

I have also lodged complaint to the BSNL Authorities regarding excess billinng of Broadband charges. I am using BSNL Broadband service for approximately for last six years. I used it for four years at FARIDABAD and using it for last two years at KURUKSHETRA (HARYANA). My usage of the same remained normal. Initially I was using 250 plan, where very less download was permissible. My bill remained within the range of 1.00 GB to 1.5 GB.out of which 1.00 GB was free. To avoid excess payments I changed my Plan to COMBO 500+ i.e. Rs. 600 per month in May 2009. I being a public Sector employee was granted 20% concession and was charged Rs. 480/- per month. EMy bill remained within the prescribed limit upto August 2009. Suddenly the Bill started rising abnormally. In the month of September 2009 only Broadband bill jumped to Rs.2032.20. I protested but paid the bill to avoid disconnection. Again in October 2009 my only Broadband charges shoot up to Rs.3434.16. I lodged a complaint with BSNL authorities but no response was received. However again I paid the Bill. In the month of November 2009 my Broadband Bill issued is Rs. 4443.54, from December 2009 I did not use my Broadband and changed the plan in January 2010. I had clearly stated in my complaint that i will not pay my Bill for November 2009 till my Bills are settled. I don't want to be defaulter but also don't want to be the victim of meter jumping or amy system fault of the BSNL.

Retired — Subscription

Dear Sirs,

I have been subscribing to HT since it started about 3 years in Mumbai. First I subscribed for one year. Thereafter on 30.8.2008 your representative visited my home and offered subscription for 2 years, which I accepted and gave him a cheque of Rs.749/-. This subscription was for the period from October 2008 to September 2010 The representative gave me implementqtion copy bearing voucher No.535407..

I received a booklet of coupons for one year from October 2008 to September 2009. So far so good.

Thereafter no coupons were sentto me. I waited for one month. Then I contacted your subscription dept in Mumbai on No.67764242 and they told me that that the coupons would be sent to me by courier in a couple of days. Nothing came for another one month. I called the subscription dept again and they said that the coupons would be given to the vendor - Dilip - direct. Another month went by, no coupons were given to the vendor.

Again, last month I contacte d the subscription dept. and this time they said that the vendor should collect the coupons from HT distribution depot at Dadar.

The vendor insists that I should give him the coupons every month.

It was good on the part of my vendor to give me HT for 4 months from October2009 to January 2010 without coupons, but finally today he did not give the newspapaer and said and has stopped further deliveries unless I give him the coupons.

I didn't expect such shoddy work from the establishment like HT Media That means no nespaper for me from today unless you act on war footings and arrange to give me the coupons by tomorrow.

I trust you will not disappont me.

Thanking you,

Yours faithfully,

Charan Singh Khalsa
C/8, Mahim Shiv Sagar Co-operative Hsg. Soc. Ltd.
Opp. Paradise Cinema
86, Lady Jamshedji Road
Mahim
Mumbai 400 016.
Phone:[protected]
Mobile: [protected]. .

BSNL Broad band 750 plus package — not getting the facility of rebate of 20 % under central govt employee scheme .

I had taken Broad band connection against the land line No[protected] in the month of Oct 2009 . I had submityted all the relevant papers required for availing the concessation of 20 % for CENTRAL GOVT EMPLOYEE schme . But till date I am receiving the bill for Rs 750 without rebate of 20 % . I had apporoached the office at BSNL Ankleshwar . They asked me to approach BSNL Comericial BHARUCH . I met Mr VASAVA . He asked me to deposit the certificate once again . I went on 09 Feb 10 to his office . he was on leave . Mr Yakub said that you have to go to BSNL Ankleshwar for this complaint , as it has given the connection to you . I againt went to BSNL Ankleshwar . There I was asked to meet Mr Patel ( he was on leave ) Then I was asked to meet Mr Prasad , but he would be available only after 2 30 PM . I requested the lady at the office to atlest receive my complaint . I got frustrated and applied for cancellation of BROAD BAND connection . Now I want to know that is there any cell only made to attend the complaint , instead of asking to move from one table to other .

I took broadband connection 299C Phone 2277850 Pataliputra Exchange patna in December 2009 but due to fault in the connection the broadband did not worked and I made several complaints which may be verified from the record with your call centre. The broadband connection was corrected on 20 january and I started using the broadband after this period only.Further I am not using the telephone for call purpose but the bill for December2009 and January 2010 both has charged for metered calls which is not correct. You are requested to look into it allow rebate on broadband connection monthly charges and also refund of metered calls.
Thanks
Pradeep Keshava
Mobile [protected]

dear bsnl service provider i am from hyderabad and my tel number is 23234714 last one week my net is disconected and telephone also not working what is problem to u.

bsnl-jan bill — excess billing Jan 2010

my telephone and broadband connections were kept with bsnl for safe custody during Oct 2009 to last week of Jan 2010.

had a hell of problem in getting it reconnected.

now Jan 2010 bill has arrears for 4 months and billed for a sum of Rs 1960// which is not correct.having kept the phone & broadband in safe custody mode, there could not be any use.

please arrange to send a revised bill before the due date of payment

BSNL — Excess Billing for the month of Feb, 2010

The bill for month of Feb, 2010 for the USB data card No [protected] with Inv No[protected] dated[protected] is Rs. 544 while the bill for the same service connections was Rs. 280 vide Inv No[protected] dated[protected] without any additional due on that day which was paid at your costemar servise counter No 1
this difference in bill amount for period of 1 month is not understandable kindly explain the reason for excess billing for the month of Feb, 2010 which has already been paid at your CSC 1

I am requested to send the called particulars of Teliphone Number [protected] from August, 2009 to December, 2009 to [protected]@cisf.gov.in please

Dear sir,
I am a holder of bsnl broadband service for last one year but last month a huge excess billing is not allowing to use it anymore. We have been allocated 1.5 GB free browsing excluding night but in the month of February we used 1.4GB. However, they did a blunder and add 538MB which was used on 28th feb from 8pm to 11pm in march month billing.In spite of 1.4GB it is showing 7MB in Feb and 1.5GB in march but showing 2GB respectively. I have send mailed a many time and to a lot higher authorities but as of now have not received any response.
Therefore, i request you to kindly do the needful.

To.
The Chief Accounts Officer (TR)/Central,
BSNL, Taher Mansion, Bentick Street,
Kolkata – 700001.

Sub: (1). 50% rebate on monthly Modem Charges, as promised during connection not available i.e. {Rs.50/- (Fifty) is being deducted per month as Modem Rental Charges instead of Rs.25/- (Twenty Five) for Broad Band Connection under Home 500 C Plan}.

Ref No: C.CEN/CV/09-10/3725, dt: 08/03/2010.
Application Form No: MS/0154232
Tel No: 22641137.
Dear Sir,

(1). I am using the above-mentioned Broadband connection since 29/03/2010. At the time of application there was an offer of 50% discount on Broadband Modem Charges (i.e. Rs.25/- instead of Rs.50/- for 2 consecutive years). Obviously I registered myself for this plan under Home 500 C.

However, I have noticed that I am being charged at Rs.50/- per month for “BB Modem Fixed Monthly Charges” (copies of bills are enclosed) instead of Rs.25/- as per the offer.

It is requested that this matter of excess billing may please be verified and sorted out at an early date.

Thank You.

(ANTHONY RAJESH GOMES)

Dear Sir,
It is observed excess billing from a long period our phone no : 27502394. Syed Jalaluddin Bukhari , H.No 11-3-384/2/A. Padma Rao Nagar Mehmoodguda Srinivas Rao Nagar Secbad- 25 . Reference Bill no 26463694 date 5/7/2010, Bill period from1/5/2010 to 30/6/2010 total amount Rs 1175.36/-
OMR& CMR is not available since a long period .you have also stated billing is based upon individual calls .(CDR) but you have not stated the No. of phone numbers we have contacted. It is observed from above details carelessness in calculation& billing.This act affects mental agony and Individual grivevences to retired Govt. employee who is law abiding citizen
I therefore kindly request you to examine the bill and correct the amount which is not burden to us . kindly take immediate action.
Thanking you Sir,
yours faithfully
Syed Jalaluddin Bukhari
phone no:[protected]

Sir, dont think that BSNL has an officer reading these complaints and taking action. I suggest - either call your local BSNL office or visit to get your issue resolved.

with due respect,
sir
my bsnl broadband no is[protected].last month i change my plan into annual pan of rs 6250 plus taxes.last week i received my bill,in this rs 282 is debit in my account.i apporched account officer & he told the charges are installation & modem charges.i am using this facility from 1 year so no installation is required now & i had my own modem from day 1.so pls help me .

Dear Sir
we have two telephone connections 2622885, 2564261 in both the bills they had added LO-KAR-LO BAAT plan without any reason we had deposited the will paying 131 rupees extra please try to deduct this amount in further bills
thanks
D S Sachdeva

TOP MOST URGENT TO MADURAI BSNL Department

My phone number is[protected] and self not even made a single call thru phone for the past two months ie september 2010 and october 2010 and we are using net thru this with separate modem and we are in 750 Home plan unlimited.

but for these two months we have received a bill of amount rs.1950 and how can we pay for the same.
already given a complaint and no response on this.

My bill was exceeded due to the mistake of those BSNL officials. This is not fare to send me such a bill when i did not do anything that crosses my limit infact they did the wrong thing by counting my free usage into the regular usage . . .

I am one of BSNL broadband customers, their service is not good infact its worst they doesn't even care for their customer complaints. I am using a limited plan & didn't exceed my usage at all but BSNL usage portal shows that all my downloads at the time of free usage have counted in normal usage & when i say this to the officers they asked me to come after the bill came to me then when i go to them after receiving the bill they say that its correct, i mean the proof is infront of them usage details show that free usage is included in normal usage but they don't agree & when i try to again no one is present at any office in my city everyone says wait for a while but no one comes to the office. My actual bill is 529 but they sent me around 1465 that's almost triple of the original. No one seems to understand any technical details here in BSNL, my free hours are from 2 am to 8 am & i am also posting the pictures of how they exceeded my bill without any fault from me even though i started downloading after 2 they sent me bill for that. Hope this complaint will do me justice. These BSNL people are just disgusting, they pose bills on their customers at their will . . .

BSNL Broadband — Not give any Response against my complaint of excess billing

My Name is Puneet Kumar Mishra
Phon No.:[protected]
Niladri Vihar Bhubaneswar
Mob.No.:+91-[protected]
I have take BSNL Broad Band service in April 2010,But after one month i found that my bill is excess than my uses, I had complaint on consumer Complaint and many time went to the BSNL office but no one solve my problem,I had given application for disconnect connection but officers does not take it.Now from August 2010 i am not use this connection.I want to solve that matter within week

For the month of Nov. & Dec 2010 excess billing was charged against my land line No.2552133 for which I applied under Samadan Scheme of BSNL but till date they have given rebate only for the mo nth of Nov 2010 but I am being waiting for the rebate for the month of Dec.2010 , so that I can deposit the said bill for these two months . More over I do not receive the monthly bills at my home address.

BSNL — Billing me with incorrect charges continuously for three months

Dear Sir,
I'm a BSNL landline user. I have the broadband connection as well.
Since the change in the billing system, I've received three bills and all have had wrong charges in the due amount.
I've been charged with the security deposit thrice when the security amount should have been charged only one time as this is a refundable amount.
I submitted a written complaint which was misplaced by the billing office. Even after going and complaining personally in the main billing office the problem still continuous.
I'm also a govt servant so it's very difficult for me to take out time to go to the billibg every time.
This is very negligent on the company's part, i'm not the only customer suffering from this problem. This is a very big trouble for many more and cant be accepted any more. Either this should be amended or we should be provided with a satisfactory explanation as in why a billing mistake is being carried out continuously for three months.

Highly Troubled consumer
SANA QAMAR
bsnl a/c no. [protected]
customer id [protected]

IN HE MONTH OF OCTOBER 2010 I GOT A CALL FROM BSNL PERSONEL SAY THAT UPDAING DING SOFTWARE AS I AM USING WIDE BAND.AND HE TOLD THAT CAN BE USED FOR GAMES ALSO. THEN I STARTED UPDATING MY LAPTOP .THE WAY HE WAS TELLING I COULD NOT UNDERSTAND SO I ASKED I DONT WANT TO INSTAL AS PER HIS INSTRUCTIONS. HE WAS PEADING ME ( ALMOST BEGGING ME) TO INSTAL IT . THEN I GOT DOBUT THAT THIS PERSON IS NOT FROM BSNL. IMMEDIATLY I CALLED CUSTMERCARE CENTER AND REPORTED THE MATER. THEN THEY TOLD THEY WILL INFORM TO THEIR HIGHER UP.IN THE MONTH OF DEC 2010 I GOT BILL SAYING THAT GAMES ON DEMAND ABOUT Rs 60. AGAIN I REPORTED HE MATER TO CUSTMERCARE BUT NO ACTION WAS TAKEN. IN THE MONTH OF JAN 2011 I GOT THE BILL GAMES ON DEMAND Rs 200. THIS WAS UNFAIR THAT WITH OUT MY CONCENT THEY CHARGED ME THIS AMOUT. I COULD NOT COMPLAINT THROUGH MY PORTAL AS IT IS NOT TAKING THE COMPLAINT. THROUGH THIS CONSUMER COMPLAINT I AM EXPLAINGING.
I AM NOT GETTING ANY AGM OR GM EMAIL IN THE HYDERABAD CIRCLE OFFICE.. IN THE CUSMER CARE CARE I AM NOT ABLE TO GET THIS INFORMATION

D PUNNAIAH
[protected]

I AM CUSTOMER OF BSNL LANDLINE,RAJASTHAN.I HAD BEEN CHARGED EXCESS BILLL DURING THE MONTH OF DECEMBER AND ON ASKING FOR DETAIL OF THAT BILL I GOT A REFUSAL FROM BSNL AUTORITIES.MY NUMBER IS [protected].
I HAD MEET PERSONALLY SEVERAL TIMES TO AUTHORITIES BUT NO ONE GAVE ME THE RESPONSE.

SO PLEASE LOOK TOWARDS IT

Sir,
I refer to the WLL BSNL connection Number-[protected] account No:[protected], in my house, received in the month of December 2010. Please note that
1) When I applied for connection, I opted for annual scheme, wherein I don’t have to pay monthly rents.
2) A security deposit of Re 500/- was paid along with the application.
3) Also, a credit Re 2000/- added to my account in the month of January 2011.
When I received my first Bill in February 2011, a onetime payment of Re 800/- plus monthly rent was charged, along with the usage charges.
When I received my second Bill, monthly rent was charged, along with the usage charges.

Since I opted for annual scheme, it is understood that I don’t have to pay any other charges in the monthly bills, apart from the usage charges.
Please update me, if I am wrong.
Awaiting your kind advice.
Thanks
Biji Cherian

BSNL — Extra billing amount

sir,
i am Bhagwat Dyanoba Radkar using BSNL mobile postpaid sime (AGRICULTURE DEPT CUG PLAN 99).
but from last few months i am getting extra billing charges. Also the bill for FEB 2011 was more than 400.
I have an enquiry in local BSNL office but they clearly avoid me. so i am not satisfactory to BSNL PLAN & their service.
so please take necessory action on this complaint.

BHAGWAT DNYANOBA RADKAR
MOB. NO. [protected]
ACC. NO.[protected]
TARIFF PLAN: AGRICULTURE DEPT CUG PLAN 99

BSNL — EXCESS CHARGING OF PHONE BILL

SIR MY PHONE NO.IS[protected] AND CUSTOMER ID [protected] AND THE A.C NO.IS [protected].

MY TELEPHONE BILL IS BEING CHARGED IN EXCESS FROM DECEMBER 2010 ,,BY DEBITING TOWARDS"HUNGAMMA MUSIC ON DEMAND" FOR WHICH I HAVE NOT SUBSCRIBED.

IN THIS REGARD I WANT THE BSNL AUTHORITIES TO STOP CHARGING FOR THE "HUNGAMMA MUSIC" WITH IMMEDIATE EFFECT.
FOR THE PAST 4 MONTHS I HAVE UNNECESSARILY PAID AN AMOUNT OF RS600 + TAX . HOPE SO YOU WILL LOOK INTO THIS MATTER.

G.TULASIRAM

Anand Rao — BSNL Land line complaint

My BSNL Landline No:[protected] is dead. Pl restore connection. The landline telephone complaint No: 25172198 is not working hence this complaint.

I have been charged for Rs. 30000 by BSNL for 3G but my credit limit is Rs.2000. ...How can they charge beyond credit limit..my coneection should have got disssconencted at the moment I crossed the limit..Atleast when i raeched 4000 limit..Help.

BSNL — excess billing

i am a bsnl land line user since 30 years. now a day from 6 month exceed billing is a big problem and no responsebile person who solve my problem my land line number is [protected] and customer id is [protected] and account number is[protected]. please do the needful.

sachin jain — regarding bill

in june 2011 i get the cionnection of airtel wifi and fixedline. for this the employee of airtel broadband branch mr. rohit told me the plan of rs. 550 o[censored]nlimited data base and 200 rs. of fixedline. but after the connection the bill was not of that amount . i complained him lot of times and even to customer care of airtel but my problem is not solved till the date . i am getting high no. of calls from the airtel office the complaint of bill which i cannot bear.the employee is not solving the problem . so i dont require the connection of any fraud company as it had cheated me earlier also and now even too. so plz cut off my connection so that i may not require to deal with such a company.moreover at panipat branch there is no one to hear the complaint of any customer....

BSNL — modem purchase bu rent charged

0291*2656241-I purchased modum but from last 12 month charged rent i do compland than reduced rent but not give me relife from this exercise.

BSNL — EXCESS BILLING

MY PHONE NO IS[protected] AN EXTRA AMOUNT OF rS.250.00 IS BEING CHARGED IN MY BILL EVERY MONTH SINCE JANUARY, 2011 , YES IT WAS ACTIVATED IN JANUARY WITHOUT THE KNOWLEDGE OF THE SUBSCRIBER i REQUEST YOU TO KINDLY REFUND ALL THE AMOUNT SINCE JANUAARY, 2011HOPE YOU WILL NOT MAKE ME TO MOVE TO THE COURT

My mobile no. Is [protected]..I have approached all possible people in mangalore and called people in bangalore.(bsnl customer care) They went on giving nos. But none was able to solve the problem. I have been receiving an amt of 1000 to 2000 rs exces inlast 3 mths billing under category sms premium content charges but none of them are able to deactivate it. I am totally puzelled whom to approach. Percept 151000 types of charges are levied in detailed billing. I hope some one from bsnl is going to help me after reading this. 3 letters already given to deactivate all my services.but everything in vain.

I have a BSNL land line connection with number[protected] falling under Sainikpuri Exchange, Trimulgiri Area Office, Hyderabad Telecom Dist. I have received the monthly bill no.[protected] dt.[protected] for the billing period[protected] to[protected]. Ongoing thro the bill I find that there is are new items added and billed as One Time Charges of Rs. 278.14 + applicable service tax. The itemized description is reading as "Hungama Music on Demand" & "Hungama Movies on Demand" on[protected] billed at Rs. 139.07 per item totally amounting to Rs. 278.14 + Service Tax @ 12.36% = Rs. 312.51.


But to my utter shock and surprise, I have not asked or demanded the service "Hungama Music on Demand" and "Hungama Movies on Demand” from BSNL but BSNL billed and debited the charges to my account. I strongly protest this action of BSNL in billing and charging for a service that is not requested or demanded by me and insist that the charges thus billed may be reversed and credited to my account.
On my complaint to BSNL they got back to me with a reply that they have contacted my son Akshaya Kumar who authorised the transaction. My son denies having made any such transaction. My son Akshaya Kumar never asked for, never requisitioned any service from Hungama.Com and is not aware of any such service provider or the type of service provided by them. And we never used the service atleast once which proves that we were not even aware of the service or facility existing.


My son Akshaya Kumar says that while he was at home (he is a student) he used to receive certain incoming calls from BSNL from time to time enquiring about the functioning of the telephone or the broadband service. And he also states that the personnel who called sometimes also asked for his name and also telephone no. as a practice of verification. I have also received such calls from time to time and replied to such callers as also my wife and my other son, also a student.


I am S. Anoop Kumar, the head of the house, the owner of the house and also the owner of the landline telephone provided by BSNL with the number[protected] since it's very inception and that is for over 20 years now and all the transactions are dealt by me personally and all the bills are paid by me. All the decisions as to bill plans or any changes thereon are taken by me and authorised by me, most times in writing. I have not authorised any such transaction neither I was aware of the transaction till such time I have received the bill with the charges debited to my account.


I feel BSNL is resorting to cheating of it’s customers by billing for products which they have not asked for in order to improve their billing. I strongly protest the actions of BSNL and demand that the excess charges of Rs. 312.51 thus billed be reversed immediately and credited to my account.

BSNL has recently revised charges for various broadband combo plans. I am from Bangalore. My land line number is 28601502. Account number: [protected]. Bill for Janusry no.[protected]. The bill for plan Combo 599, has not taken in to account free calls of 200. Thus the bill amount is excess. I wish BSNL corrects this.

I have a BSNL broadband connection[protected] with plan 650FN (night unlimited).
On 8th July i received my BSNL bill in which it was mentioned that from 1st of July download during night would be charged, but till that date i have downloaded 12 GB of data. Now as the information was given to me after 8 days this download should not be counted for bill as the delay for informing me about change of plan details is on BSNL part.


Now i got bill for July and BSNL have charged 1000 rupees extra for the download which I have don under my night unlimited plan.


As a customer i should be pre-informed for any major change of plan so i can schedule my usage, now i have changed my plan to 1445(unlimited usage)


I request you to get the bill corrected as per above description and exempt my night usage from 1st to 8th July.


I have lodged written request to BSNL patiala head office on 11th July as well as ONLINE CUSTOMER GRIEVANCE portal (PJB/CO/2014/11491) on 31st July, but have not got any revert

Plz look into the matter as early as possible.

My mobile number :[protected]. From my account automatically without any call made by me call charge is deducting.[protected] Rs.2/- ;[protected] Rs.2/- and 5-3-2011 Rs 1/- I don't want to get any advertisement . If this is going on again I will convert my connection to any other providers. Shaju A.V.

Please do the best

Sir,
Pls. block my sim card. i lost my cell. my card no. is[protected] and my cell no. is [protected].

thanking you.

BSNL SIM — BSNL sim blocking

dear sir,
i have lost my bsnl mobile at railway station pls block my sim card my mobile no is [protected].plpls i humbly request you to pls block my sim card
regards
kanishaksingh

sir please block my sim card my moblie no is [protected]
please give me the dertails and reply me urgently or any other process to bl;ock the sim card please tell me urgently

I have one BSNL sim I want to stop using this sim How can i block that?

dear sir,
i have lost my bsnl mobile pls block my sim card my mobile no is [protected].plpls i humbly request you to pls block my sim card
regards
Shalini Dhage.

dear sir,
i have lost my bsnl mobile pls block my sim card my mobile no is [protected].plpls i humbly request you to pls block my sim card

Pl. Block my Lost SIM [protected].

sir, pls block my SIM card. My cell no. is [protected].

Regards
Chirag Sikaria

sim is asking for puk code and pincode request

big misdcall [protected]

Yesterday I have lost my SIM. My number was [protected]. It was taken in the name of my company; CHILLMEK ENGINEERING PVT. LTD. Kindly block the SIM.

BSNL — regarding sim block

Sir
My sim no.[protected] is blocked today at 3pm.Please send me the puk no. for mobile no. [protected].I am a resident of Indore, Madhya Pradesh.

HI madam/sir,

Iam ravindra, i loss my mobile and sim also, please i will requested plz blocked my sim, my number [protected], i forget my sim card number, please blocked the sim

my phone number was bloked at 2days back and the sim card name was regesteried by my father name
is krishnamraju and my mobile number is [protected]bloked is PUKnumber

a particular bsnl mob. no. is making blank calls on my bsnl mob. no. please block his/her sim card the no. making blank calls is [protected]. this no is making blank call from a week ago. my cell no. is [protected]. please do something urgently.

the no. is still disturbing me. please do something

my phone has been stolen today (15/07/09) bsnl number [protected]. pls block the sim urgently to avoid any misuse. thank u.

dear sir,
i have lost my bsnl mobile pls block my sim card my mobile no is [protected].pls i humbly request you to pls block my sim card
regards
Gopal lal kumawat S/o Shri Ramdhan kumawat

Dear sir,

I lost my cell with BSNL PREPAID SIM card. Cell no. [protected]. I request you to block this number so that no one can misuse it.

Pankaj Sureshchandra Sharma
Patni Computer, Hadapasr, Magarpatta city, Pune.
Alternate No. [protected]

I lost my sim BSNL Prepaid card Cell No.[protected]. I request you to please block the sim and calls are going to it. I strongly suspect the user who is using it.Please block my sim immediately.

dear sir,
i lost my cell with BSNL PREPAID SIM card cell no. [protected] i request you to block this for their further misuse. thank you

sir, pls block my SIM card. My cell no. is [protected]

plz block my number [protected]

Sir, please block my number [protected].i request you to block this for further misuse, please be kind enough sia.thank you

Respected Sir,

I have lost my cell phone with BSNL prepaid sim on[protected]. So, before anyone misuse my cell number please block my cell number urgently. My cell number is [protected]. Plese intimate me about this as soon as possible.

Yours Faithfully
(P.S.Chippalkatti)

kindly block my cell no -[protected] i was lossed my mobile phone.

I lost my mobile.
Please block my prepaid SIM.
The number is [protected]

Thanks
Jyothi

dear sir,
my mob set with bsnl sim [protected] has been stolen .i m on roaming in delhi & not able to call bsnl customer care.plz block my sim for any misuse

I lost my Mobile today. My cell no is [protected]. Please Block my SIM as early as possible.

Dear Sir,
I lost my cell today, kindly please block the sim with no [protected].
thank you.
Raghvendra

Sir,
I have lost my mobile phone with sim card My phone no : is [protected]

I lost my mobile today. My Mobile number is[protected]. Please block my SIM.

i lost my cell today . Kindly block my sim with no. [protected], so that it is not misused by anyone .
thanks in advance.
Santosh Kumar Das

dear sir,

i lost my bsnl postpaid sim .having phone no. [protected] & sim no.[protected]. So kindly block my sim.
thanking you

msvvsn murthy

sir
my sim is loked plese open it my No [protected]

sir
my sim (student suvitha plan) is loked please open it

sir my sim is loked please open it my no [protected]

lost my sim BSNL Prepaid card Cell No.[protected]. I request you to please block the sim and calls are going to it. I strongly suspect the user who is using it.Please block my sim immediately

I lost my cell phone with SIM. My phone number is [protected]. I request you to immediately block the SIM in order to prevent any misuse and also I request you to issue a new SIM.
Thank you,
Amsaveni

I losy my mobile. My cell no is [protected]. Please Block my sim as early as possible. and plese track last numbers.

dear sir.↲My sim is lose date12jan2010.plz block my sim. nomber.[protected] sim no.[protected] ramghar cantt.jarkhand

Dear Sir,

I have lost my cell phone with BSNL prepaid sim and my cell no : [protected]. I request you to block this number so that no one can misuse it.

sir, pls block my sim card this no [protected].
my proof add; sanjeev chauhan
serivce letter
pan card no AHXPC4430G
DOB 01/04/1974

pls block my sim.
thank you .
sanjeev chauhan
pl call me [protected]

Sir,

Pl block my sim card my moblie no [protected].Please give me the dertails and reply me urgently or any other process to block the sim card please the me urgently.
thank you

My proof add;
Sanjeev chauhan
Pan card no.AHXPC4430G
DOB.1/04/1974
My per phone no.[protected], [protected]

Please block my SIM as i Had lost it-[protected]

sir pls block my sim as i have lost my mobile yesterday.my mobile no is [protected].pls do it as early as possible.

I lost my cell with BSNL PREPAID SIM card. Cell no. [protected]. I request you to block this number so that no one can misuse it.

My sister lost her phone yesterday. She was using BSNL post paid sim. THe phone is used by the person who stole. Please Block the sim.

Sir,
Pls. block my sim card. i lost my cell. my card no. is[protected] N and my cell no. is [protected]

i want to block my sim card because it is lost and my sim no is [protected]

i lost my mobile havin BSNL sim on 12th dec...
he is using my number..
though i am making cal to him he is not answering
bt when i send message from my friend mobile he is giving reply...
its seems funny but true...
he is telling "i will giv ur mobile 2maro, now dont disturb me!"

so what i have to do??
though i am trying to mak a cal to customer care n number of times
they r not even lifting atleast once...

my idea is we can get the nos that r being used by that thief in these two days but customer care people are not even liftng cal...


so plz help me inorder to getrid misuse from that thief.

p.krishna kanth
nitw

lost no:[protected]

mail id: krishnakanth.mec.[protected]@gmail.com

Dear Sir,
I lost my cell, kindly please block the sim with no [protected].
thank you.
Vivek Awasthi

Please my sim card block please unblock release my simcard my Number : [protected]

Thank you sir/Madam

i have lost my cell phone with BSNL prepaid sim on[protected]. So, before anyone misuse my cell number please block my cell number urgently. My cell number is [protected]. Plese intimate me about this as soon as possible.

[protected]
[protected], [protected],

sir my b s n l sim lost my mob number [protected] now my sim use strenger person so plz block my sim

Sir, I have lost my Cell phone to day, 26th January 2011 around 8.00 p.m. My Cell No.is[protected]. Please do the needful. My sim no.[protected]N)
M.Christopher Dhanabal. email: mcdestr056 @gmail.com

I lost my sim two days back. Please block it. The number is [protected]. Thank you

I lost my sim. So block the sim. Number is [protected]

sir i lost my cell of emi no[protected] and bsnl sim of no [protected] how i can block this no.

I lost my Mobile today. My cell no is [protected]. Please Block my SIM as early as possible.

regards,
Nagesh Kumar

sir,
i have lost my cell phone on 23 june 2011. in view of the same it is requested that my sim may be blocked and suggestion to find my mobile be mailed to me.

mob num :-[protected]
email:- arun.[protected]@gmail.com

regards
M Arun

sir i lost my mobile with sim plz block my number . my number is [protected]. immediately for confirmation you may contact me on my facebook id my e-mail is [protected]@gmail.com

sir,
i lost my sim today. the no is [protected].
please block the sim.
with regards,
Monika Nandy

dear sir,
i lost my sim today please block my sim, my ph no is [protected]

dear sir;
my bsnl sim block my sim no is [protected] pls i request you to my sim card act.

Dear sir,

I lost my cell with BSNL PREPAID SIM card. Cell no. [protected]. I request you to block this number immediately so that no one can misuse it


REGARDS,
Tangirala Venkata Sathya Purnayya,
S/o Seshachala Sastry,
H.No : 1-84(1), Nehru Street,
Relangi, Irragavaram Mandal,
West Godavari District, Andhra Pradesh
PIN CODE : 534225

Dear sir,
please block my sim card of BSNL with number [protected], it is lost in jadavpur auto stand. otherwise please let me know how to block it. I will be grateful if you inform me the full procedure
Moutushi Dutta Choudhury
Nabagram, Konnagar,
hooghly; pin-712246

Dear sir,
please block my sim card of BSNL with number [protected]. otherwise please let me know how to block it. I will be grateful if you inform me the full procedure.
Parul

Sir/Madam, I have lost my mobile phone today. Please block my bsnl sim with ph# [protected]

My father lost my cell phone with SIM. His Mobile number is [protected]. I request you to immediately block the SIM in order to prevent any misuse.
This is a Chennai number. Pl. do the needful.

Thank you,

Elango
Mobile No : [protected]

Dear Sir,
I lost my cell today, kindly please block the sim with no [protected]
thank you.
shashi

sir,
my sim card has been blocked...puk code disabled.my sim num;[protected]
my num [protected]

Respected Sir/Madam,

I lost my cellphone on 25th of july 2012. I kindly request you to please block my mobile SIM. My mobile no. is [protected]. Registered in the name of Shipra Kundu. I thank you in advance for your services.

-Akash Kundu

Mobile Code : 9429

State : Gujarat [includes Daman & Diu, Dadra & Nagar Haveli].

Reference City : Gandhinagar/Ahmedabad.

Service Provider : BSNL. [gsm

go to nearest bsnl office and asked them where bsnl mobile office located.I thik u have to go there and ur problem will be solved.

i am giving u a link .and there u will get executive of bsnl gujrat.YOU may call them for help.I hope they will do.
http://www.sneaguj.com/login/telno.htm

thank u

BSNL Broadband Worse Condition. Every now and then Link goes Unstable.. and I am the one who has to suffer the most.

Thanks
Papan Das

this is to bring to your notice that my BSNL landline[protected] is not functioning properly for the past 6 to 8 months. I have lodged a complain many a times but did not get any response. Usually there is no dial tone for a few months n then if there is it doesn't keep functioning for more than a fortnight n that also with a lot of disturbance.
I have been using this landline for more than 20 years n so do not want to get it disconnected. Kindly look into the matter as i have been paying the bills regularly.

BSNL — unUSUAL service activated

recently 3 month ago.. A health alert service activated selfly in my no. i hd complaint to customer care 12 time.. Each time they give me new comp. No. . . [censored] diz bsnl co. Still they dnt stop diz service, daily charges 1 Rs. From 3 month.. Wt i do???