BSNL internet — High handedness & harassment

I got influenced by the advertisements of fast BSNL broadband and applied for a connection. Soon a landline and wireless modem was installed at my place. Right from the beginning my connection never lasted more than a minute and none of the websites opened not even the BSNL website. I found out the complaint number and registered compaints regularly. Its been almost 2 weeks and my problem still persists.

I get a call from someone from BSNL office everyday in the korning and also around 9 pm a night on the landline asking about the problem. After listening to the problem the only reply they have is that the line is ok... there must be something wrong with your computer. I am using a VIAO notebook which works perfectly with the Ortel connection I have. Till date the problem is not solved and the customer care of BSNL is just a show...

HIGH HANDEDNESS OF BSNL EMPLOYEE

I used to get a call from BSNL office everyday from different numbers so I asked the person calling his name to which i got a reply that it is not necessary for me to know hi name and that it is enough that he is calling from "INTERNET". So this Mr. INTERNET from BSNL asked me when i was going to be home. I said I leave for work around 9 am and come back around 6:30 to which he replied "then your problem cannot be solved" You have be home during working hours and then giv us a call and maybe we will go and check.

BIZARRE QUESTIONS BY BSNL EMPLOYEE

I get a call on my landline number everyday around 9 pm. The BSNL employee asks questions like What is the meaning of your name? Is it my name or my Wife's name? Why, my wife did not ask me the meaning of my name? etc etc. I man this is rediculous. What has my name go to do with my internet connection. Bloody Chu***.

SOLUTION

I have decided to unsubscribe from BSNL services and save myself and my family from this harassment. Please do not trust BSNL just because its a Government controlled company. Rest is your decision. The connection will be fast only if you manage to get connected right?

I am also contemplating filing a Police case to save myself and my family from the crank calls from the BSNL employees at odd hours.