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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 784

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R
rahul jain70233
from Sikar, Rajasthan
May 27, 2008
Resolved
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Dear,

I have number[protected], as on the month of march their would be offer of BSNL to get 25% discount on telephone bill as well as their is 100 rupees charge for 1GB usage and will not take any insatallation charge, irrespective of that they will charge the same amount not provide any of facality as located in their menu.So please give me help to overcome from that problem.
Aug 13, 2020
Complaint marked as Resolved 
sir, i want to know the bill amount that i have to pay for the last month
sir, please send the total bill ammount against the tele phone no. [protected] & [protected] for the month of july 2009
hiiiiiii
HELLO, , , SIR I WANT TO KNOW THE BILL AMOUNT OF LAST MONTH AGAINST THIS NUMBER -[protected], , I HAVE ALSO HOME BROADBAND PLAN ON MY PC
bill amount details
HELLO, , , SIR I WANT TO KNOW THE BILL AMOUNT OF LAST MONTH AGAINST THIS NUMBER -[protected], , I HAVE ALSO HOME BROADBAND PLAN ON MY PC
bill amount:- BSNL send bill with round figure 827.25 (Round of 828). How it possible means Rs. 1/- are extra paid by customer.
last 7 month bill i received like this.
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    M
    m. sivaraman
    from Kollegal, Karnataka
    May 27, 2008
    Resolved
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    my land line no is[protected].
    from today afternoon[protected] onwards there is no dial tone. phone is dead. from outside when i ring i get engaged tone.
    Aug 14, 2020
    Complaint marked as Resolved 
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      R
      Ranjan Bhatt
      from Ahmedabad, Gujarat
      May 27, 2008
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      I have a post paid cellone number # [protected] since last two years. The services of cellone is the worst compared to other service providers. Despite operating in a "megacity", BSNL- Gujarat doesn't even have the remotest idea of what customer service is. They are unable to provide even basic network connectivity. Call drop rate is very high, unsatisfactory replies are given by the call centers. Confronted by un-kempt, rude employees at the so called customer care centers, one has no recourse to redressal of grievances. But, we do laud their promptness for sending the bills on time. The funniest part is that BSNL goes-on rolling out all kinds of services and populist schemes without having basic infrastrucure in place, just to be in the race with the private players. And they call themselves "The largest telecom provider of the country", just because they have been fooling the helpless/ gullible citizens of our hitherto socialist country for donkeys years. At times one suspects that they are deliberately playing into the private players' hands by doling out deplorable services so as to be gobbled up by the unscruplous telecom czars. The least they can do is to provide an appropriate redressal forum. Consumer court etc is too lengthy a process. May BSNL rest in peace, AMEN.
      I AM MAYUR BUHA USER OF BSNL PRE-PAID CARD AND I HAVE ACTIVATED SERVICE OF " DO NOT DISTURB" SINCE 27TH NOVEMBER, 2008 SO AS PER BSNL MOBILE RULE THIS SERVICE WILL BE ACTIVATED AFTER 45 DAYS FROM ACTIVATION BUT MY 45 DAYS HAS BEEN COMPLITD THEN ALSO I HAVE RECEVED SO MANY SERVICE MESSAGES.

      I AM WELL KNOWN ADVOCATE IN BARODA AND ALSO COMPANY SECRETARY, IF MY PROBLEM DO NOT RESOLVED WITHIN FEW DAYS THEN I WILL GO FOR LEGAL ACTION.

      MY MOBILE NO IS [protected]

      PLEASE TAKE STAPES AS EARLY AS POSSIBLE.

      MAYUR BUHA.
      Sir

      iI AM USING BSNL prepaid card of life long card services .of EXCEL-SARAL-ANANT PLAN valid up to 21jan 2009(validity period of 180 days). My moblie no is[protected] So now Iam purchasing of Anant special Recharge coupon card Rs.225/- for using the activation.But the voucher card amount is not allowed inthis plan.My voucher card is[protected] [protected].Still this number is couldn, t activated.kindly ratify the problem and do the needful for immediate ativate todayitself otherwise iam loosing the amount and recharge amount

      regards
      k.srinivasan
      chengalpattu
      [protected]
      sir,
      i am jitendra subhas shinde, i am from bori, tal - indapur, dist - pune, maharastra.
      i am using a bsnl post paid krushi plan last five month, in my villge since last month i have face the problem of low network in my area & some time some time there is no network.
      this problem is arises from a month, ther was no precation had been taken pla solve our problem
      thank you
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        P
        Prabhat Bhushan Gupta
        from Delhi, Delhi
        May 27, 2008
        Resolved
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        The telephone No. at Sahibabad 2626431 has been out of order for a long time. The complaint can only be booked through other BSNL lines at 198. Earlier I used to book complaints from Delhi at No.[protected]. Now this facility is not at all operating. Due to paucity of time and non availability of nearyby BSNL line, I could not lodge a complaint. One day I informed to area lineman while returning from the office. But the reply was in negative to help me out. Instead I am told to book complaint and then the number will be given to us by our supervisor. Then only the complaint will be attended.

        I request to activiate my home telephone No. 2626431 at Sahibabad as well as activate complaint booking from Delhi at No.[protected].

        Thanks.

        (P.B. Gupta)
        Aug 14, 2020
        Complaint marked as Resolved 
        Thanks for your reply but my number is not working before two days.when you send the mail then after some time phone is out of service



        Pls tell me what i can do my phone is continue in service regular 10 days without disturbance Pls give me a permanent solution otherwise tell me what i can do.



        Thanks

        Deepak

        [protected]

        --- On Wed, 9/7/08, Vinod Kumar <[protected]@bsnl.co.in> wrote:


        From: Vinod Kumar <[protected]@bsnl.co.in>
        Subject: Re: Fwd: complaind
        To: "deepak kumar" <[protected]@yahoo.co.in>
        Cc: "Chandrahas jee" <[protected]@bsnl.co.in>
        Date: Wednesday, 9 July, 2008, 6:02 PM

        Respected Sir,

        It is intimated that, your telephone[protected] has been set right on dated 07.07.2008 and still working alright. Inconvenience cause to you is regretted.


        From,

        ADT(PG), Ghaziabad


        [protected][protected][protected][protected]

        -----Original Message-----
        From: "Chandrahas jee" <[protected]@bsnl.co.in>
        Sent 7/4/2008 3:32:21 PM
        To: [protected]@bsnl.co.in, [protected]@bsnl.co.in
        Subject: Fw: Fwd: complaind



        -----Original Message-----
        From: "deepak kumar" <[protected]@yahoo.co.in>
        Sent 7/4/2008 2:04:25 PM
        To: [protected]@bsnl.co.in
        Subject: Fwd: complaind


        sir
        Ther is a very bad service & support in Rawli exchange area all the phone are dissconnect 15 days in a month after doing the complaind anybody not attend the complaind pls tell me what are we doing

        If you do the service support then we continue our connection other we dissconnet

        Please give me reply as early as possible

        Thanks

        deepak kumar
        [protected]
        sir
        Ther is a very bad service & support in Rawli exchange area all the phone are dissconnect 15 days in a month after doing the complaind anybody not attend the complaind pls tell me what are we doing

        If you do the service support then we continue our connection other we dissconnet

        Please give me reply as early as possible

        Thanks

        deepak kumar
        [protected]
        satish kumar
        jhgtfyt
        hhgljnkljk
        m

        k, k
        k
        l
        l
        my telephone is dead pls rectify it
        telephone no is -2786233
        address - k-10 niti nager sec-23 sanjay nager ghaziabad
        My Telephone no. 2893452 in the name of my wife Anita Sharma not working since a month. Please rectify the same.
        Sir, my phone (no.2775360) is not working for the last 4 days and i am also not able to cont. on 198. pl send me the othe com. nos.
        Hi,

        This is not a complaint, I would like you to help me.I am looking for my friend who lives in Ghaziabad his number is changed.His old number was[protected], reside in A-246, Surya Nagar, Ghaziabad.The phone number is on his fathers name Vinod Kumar Dhawan.His phone number is changed could you please provide me his new number.I would highly appreciate your help.Looking forward for your help.

        Thankyou,

        Sonia
        i have bsnl landline no.[protected] with broadband connectivety, which is not functioning from last 15 days and i have lodged several complaint with automated no.[protected] as well as through mobile messages but no one is attending the complaint. The last complaints registered is 08161, 09206 and 09354. Action against the responsible officer may be taken immediately and instruct to resume my telephone services earliest.
        want VIP membership

        Dear Sir/Madam,
        I am using Locanto from very Long period and i always like to search and post add on Locanto, i am regular user of locanto in India, Can you Please verify my account as V.I.P Account. i am not able to create V.I.P Account and Still i have Not getting any email/message Regarding to Put my account in V.I.P Category. Still, i have not getting any selection process to make V.I.P account.

        Gmail [protected]@gmail.com

        Faulty lines - Comment #4020635 - Image #0
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        Faulty lines - Comment #4020635 - Image #2
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          P
          prem murjani
          from Patna, Bihar
          May 26, 2008
          Resolved
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          Resolved

          i have sent 8 msgs for enabling of gprs on my cell phone to bsnl ie. (GPRS E ) TO 53733 but there is no response from 4 days and when i call at helpline they told me just to wait.
          Aug 14, 2020
          Complaint marked as Resolved 
          To My mobile [protected] gprs activation is not provided. My mobile is spice S-700.
          my mobile name is motorola l2. i m not acess your gprs. so plz kindly give me total knowledge for this service.my mobile no. is [protected]

          bsnl gprs(mobile) — gprs activation

          with ref to the above my mobile motorolo w270 nos Is [protected] wherin my gprs was been activated 2month before, but we are unable to access on the same. setting which had been sent by customer care were have been saved. still i am not able to access i am getting a msg saying as " error " network down why is this happening? i am keeping touch with customer care but no one is ready to help one the same. i have spoken atleast 6 nos of customer care personell of no use they always cut the line it is so surprising on such a service.
          my mobile [protected] gprs activation provided but my mobile gprs not working till today. my mobile is HTC T2223
          Please give me the gprs activation code (bsnl prepaid)
          Sir,
          with ref to the above my mobile nokia n91 nos is [protected] wherin my gprs was been activated 1month before, but i are unable to access on the same. setting which had been sent by customer care were have been saved. still i am not able to access i am getting a msg of configuration and i have set all those setting but still now it does not working so please sir help me.
          gprs setting provided but my mobile gprs not working till today...
          bsnl customer care not able solve the problem

          I have sent 8 msgs for enabling of gprs on my cell phone to bsnl ie. (GPRS E ) TO 53733 but there is no response from 4 days and when i call at helpline they told me just to wait.
          [protected]
          Sent numerous SMS to 53733 (GPRS E) to activate gprs for BSNL prepaid, but no settings have been sent till date.
          Asif
          [protected]
          my mobile name is motorola l9.my mobile [protected] gprs activation provided but setting not provided my mobile gprs not working till today. bsnl customer care not able solve the problem

          I have sent 20 to 25 msgs for enabling of gprs on my cell phone to bsnl ie. but there is no response from 7days and when i call at helpline they told me just to wait.
          i have sent msgs for enabling of gprs on my cell phone to bsnl ie. (GPRS E ) TO 53733 but there is no response from 6 days and when i call at helpline they told me just to wait.
          what to say i am sending sms to 53733 for past many days
          but unable to register by bsnl sim for gprs, i also contacted to customer care but they are also not helping regarding this. can any one help me, my mobile number is [protected]
          i have sent 25 to 30 msgs for enabling of gprs on my cellphone to bsnl ie. ( GPRS E ) to 53733 but there is no response from 10 days an when i call at helpline they told me just to wait pls help me my mobile number is [protected]
          Sir,

          GPRS activation process is very lengthy and time taking. After receiving of provisioning of GPRS I m still waitaing for activation. customer care calling on [protected] is also mind teasing process. however when someone receive the phone, he is not proper for the service except the welcome message.

          this is very unfortunate for us that the largest telecome service provider has so much poor custome care service.

          Anuj Kumar Sinha
          [protected]

          BSNL — BSNL GPRS

          the gprs service is third class quality. maximum time service close by network. wrongly cut money from balance. no service pay. third class gprs.
          bsnl customer care is the worst ever i have seen they never speak good. my gprs activation is not done i have sent message properly. if we call to care they say wait wait wait...what to do
          Dear Sir,
          I have applied for GPRS on 19.03.09, but still i d'nt get any GPRS setting or activation msg nor GPRS is automatically working. But surprisingly the GPRS charge Rs 199 is still billed on my account. My mobile No is [protected] and my mobile is Sony Ericson k 530i. Please do some needful action.

          BSNL GPRS — gprs

          gprs is not activate with number of [protected] and mobile model sonyericsson w200i.so, gprs please activate
          HI

          I have applied for GPRS Connection.but still i d'nt get any GPRS setting or activation msg . My mobile No is [protected] and my mobile is Nokia N72. Please activate my GPRS connection.



          Thanx

          B.S.N.L — GPRS

          sir/mam,

          i am having a problem in my internet connection from[protected] and don't know what to do now, i'm using mobile internet services and speed was also good, but from the past 1 week i'm getting a slower speed and even the connection is getting broken many times, and sometimes i'm not getting any kind of connection. my mobile no. for bsnl is [protected]. i would be kind o[censored], i[censored] look into this matter as soon as possible.
          Thanking you,
          SUPRIYO PAL
          plz activate gprs with my nokia 6070 hand set.
          plz activate gprs with my bsnl mobile no [protected] of nokia 6070 hand set.
          mr anil or mr vishal he abused me for enquiring why my GPRS was not activated since last 2 years im paying bills 4 same but he was so rude i dont know why BSNL has kept such kind of people on the payrolls of BSNL.. I want 2 complaint against the said person i talked 2 him at 6.40 pm on 9/6/09.
          I'm using Nokia 6300 Mobile model.My GPRS don't activation in my mobile.My GPRS setting is not save in my mobile.I complaint in bsnl call center also about my GPRS activation .nothing response from then. i activated my GPRS230 on 19th june 2009, i register also my complaint.please help
          My BSNL GPRS is not functioning despite charging of Rs.99 plan
          My BSNL GPRS (No.[protected]) is not functioning despite charging of Rs.99 plan
          sir i am not satisfied with bsnl broad band when i connect to bsnl it takes time . always show 678 error
          sir i have complain in exchange but i m not satisfied with his answer. sir please it is my personal request
          to you please do something otherwise i don't want broadband . i think bsnl is not best for mere liye.sir i also give you complain but you are not giving reply.

          thanking you
          puneet
          i am not able 2 activate gprs to my nokia 5800 xpressmusic, my cell no is[protected] pl activate it
          i am useing Nokia 6300 mobile model my GPRS IS NOT WORKING before this i am useing nokia N70 my gprs is working properly 2 weak ago i changed my hand set and sent a message for settings on 58355 i receved a message ONLY 70 SETS ALLOWED SEETINGS DISCORDED. I CONTACTED CUSTOMER CARES EXCUTIVE NUMBER OF TIMES BUT ALL IN VAIN PLZ HELP ME

          BSNL Gprs — no settings gprs

          gprs is not activate with number of [protected] and mobile model simoco sm1100.so, gprs please activate....
          Gprs setting for Kokia-6300 Bsnl postpaid & Full GPRS
          Mobile no:[protected]
          my mobile no.is [protected] and my gprs is not working on laptop
          Sir,
          Please send Gprs Setting For My Motorola Slvr L9 . I am Trying But assess On It.
          i recharged it with gprs pack contacted more than 50 times to helpline they are unable get my gprs working at last they told me to contach software engineer
          whole waste of money dont ever i will ever think of bsnl...
          The message "GPRSPRE" should be sent to 53733 to activate GPRS in BSNL prepaid connection.
          Eventhough, BSNL claims to take 24 hours for activation, Often it takes more time to get the GPRS connectivity activated. Incase of contacting customercare, try to call at morning time before 7am(at peak hours you will have to listen to the funny music from IVR, nothing else happens)..and be ready with your simnumber (number displayed on the back side of your sim) to register a complaint..

          Note :- BSNL customercare is outsourced and is being run by Reliance :) So dont blame BSNL alone for not taking up your complaints..
          sir pichle 15 dino se yeh side nahi khul rahi hai jiske liye hamne complaint bhi kiya hua hai phir bhi koi responce nahi mil raha hai. yeh side iske pehle chal rahi thi mera BSNL sim no hi [protected]. (www.unionbankonline.co.in)
          pleas send gprs setting for any mobile phone.
          my mo. no. is [protected]
          Mobile model nokia2600classic
          not working gprs
          error network busy
          dear sir
          bsnl customer care not proper service my phone gprs not open 10 time call not respond phone cut proper answer plz sir third calss service banl mobile customer care.


          imran n mansuri

          [protected]

          BSNL Gprs — Gprs 230 activated but money is deducting while using gprs

          I had already activated gprs 230.but money deducting from my account while accessing internet.i called the customer care and they registered a complaint but no use.my number is [protected].i am getting no response from bsnl.pls help me
          following file 100% working

          http://rapidshare.com/files/[protected]/Activate_GPRS_in_BSNL_Cell_mobile.zip
          I tried activating GPRS on my mobile by sending the GPRSPRE to 53733, it's 3 days and i'm yet to receive a message . My mobile no. is [protected]. I kindly request u to look into the issue
          sir, i am activate 274 bsnl gprs pack but it is not working. i did every thing but it is not done.i have sent msg to 5377 to gprs but there is no response.

          BSNL — 274 GPRS PACK NOT WORKING

          DEAR SIR,

          Bsnl has recently launched 274 pack (FOR UNLIMITED GPRS) its woking very fine all over india but unfortunately its not working in J&K since the day it has been launched. I registered so many complaints in this regard in the bsnl call center, but there reply was all the time either we do not have updates regarding this matter or you try to recharge it after next 24 hours. some of my complaints numbers are.

          C[protected]

          C[protected]

          The fact of the matter is that it was promotional offer for three months from 25.01.2010 to 25.04.2010 out of which two months are over but they are yet to take any step in this regard, I went to BSNL Custumer Care Center Lal chowk so many times, to meet the concerned person Mr.Yaseen (JTO) but he tried his fullest to keep me ticking table to table, he two is of no use nor he knows his profession. In the end Mr.Pervaiz AGM (BSNL) noted down my complaint in his dairy and assured me of rectification, but yet nothing has happned thus bsnl is taking its custumers for ride.

          thanku

          [protected]
          Dear Sir,
          i am from varanasi, my mob no is [protected] i am suffering form internet last 10 days(from 22/05/2010) internet connected only for 1, 2 or 3 minuts then disconnected i am using sony erricssion c510 hand set.
          Requesting to Solve my Problame.
          my mobile [protected] gprs activation provided but my mobile gprs not working till today. my mobile is HTC T2223

          BSNL Gprs — bsnl gprs fraud site complaint

          my mobile [protected] is showing rs.5 every day deduction from a no 75009100 butdo not show details and site address .i made a complain in bsnl office but i got no releif costmer care is saying himself helplesswhat should i do now
          sir,
          from the last 3 days i am trying to activate - BSNL GPRS 249 unlimited downloading plan - by sending message ' GPRS249 ' to 53733. and a message is recived 'activation is under process wait for confirmation'.
          but still that plan is not activated. my mobile number is [protected] and my handset is nokia 6300.
          when i call at helpline they told me just to wait.. help me...
          I have complaint that i cannot able to connect to gprs as it displays network down error instead of my balance Rs.70.I have complaint it to Customer care but there is still no satisfaction.

          A.Md.Faheem
          [protected]

          BSNL Gprs — GPRS was not working

          Bsnl Gprs was not working properly in Tehsil-Handia so many time i have a complaint a allahabad divisional branch but there was no responce giving. Please solve this problem.
          My no is [protected] my no is no working gprs properly problame is on downloding Subscibe data first and link not available
          GPRS Woks not properly since two month
          Dear Sir,

          I am trying to download GPRS settings in my micromax Q3 mobile and the same is not happening. I am trying to do the same from the past 6 months but the settings is not saved in my handset. Whenever i am requesting for a gprs settings immediately it is hitting my handset when i am trying to save it to my handset it is not at all saving into my handset. Some times it is running upto 2 to 3 hours and the message is displayed as "Configuring system, please wait". I have contacted several times on this issue to the customer care but in wain i am not getting proper response. Please help me on this.

          My one more complaint is

          I am trying to log a complaint in the portal it is asking the sim number even though i a entering the correct sim number.

          Please check,

          Regards,
          http://portal.bsnl.in/bsnlcca/login.aspx this is BSNL Complaint Booking site.
          add me in facebook https://www.facebook.com/raju.burnpur
          http://portal.bsnl.in/bsnlcca/login.aspx is BSNL Complaint Booking site.
          add me in facebook https://www.facebook.com/raju.burnpur
          I have applied for GPRS Connection.but still i d'nt get any GPRS setting or activation msg . My mobile No is [protected] and my mobile is samsung GT-E2652. Please activate my GPRS connection.
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            S
            sanjay kumar
            from Bengaluru, Karnataka
            May 26, 2008
            Resolved
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            Resolved

            Hi,

            My BSNL land line has been dead from 21nd March 2008 complaint no & docket no - 59 . I received bill for April'2008 broadband charges is Rs. 117 even my broadband is not working also. And telephone office authority said that if your phone is dead not possible to do internet when i asked to repair broadbond atlest.
            My question is that how the broadband charges come if phone is dead.
            Aug 13, 2020
            Complaint marked as Resolved 
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              A
              anil kumar rai
              from Lucknow, Uttar Pradesh
              May 26, 2008
              Resolved
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              Resolved

              the phone line is carrying the disturbance to the extent that phone call receiving or making one is impossible .the local authority is not paying any attention despite of regular complaints
              Aug 14, 2020
              Complaint marked as Resolved 

              LANDLINE PHONE — Too much distrubence on line.

              Hi,

              I am using MTNL service approximately from past 6 years. I've never faced problems like I am facing now-a-days.
              The disturbance on the phone force me to think for at least 10 times before call anywhere.

              Necessary details: -

              Phone number:[protected]
              CA no.: - [protected]
              Owner name: - Ram sawrup aggarwal

              Please look into this problem and take some appropriate action as I am facing too many problems due to this.

              Your prompt action will be highly appreciated.
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                P
                Prabhakar
                from Bengaluru, Karnataka
                May 26, 2008
                Resolved
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                Resolved

                Hello Sir,

                We have been using BSNL Landline for more than 10 years. And my telephone no is 28383285. This
                connection is from the Jalahalli Exchange. Now I have shifted my residence to Thindlu Main road, Vidyaranyapura. This area comes under Vidyaranyapura Exchange. And I asked for shift of my telephone in the first week of March. And till today we haven't recieved our Telephone connection. When asked about this delay in the Vidyaranyapura Exchange, they say Cable has not yet been laid at my new address. So can you please see into this matter and rectify this as early as possible. Thanks.
                Aug 14, 2020
                Complaint marked as Resolved 
                Dear Sir,

                I have applied for a new bsnl landline connection at BSNL, Vidyaranyapura branch on 14 april 2008. But still they had not given any landline after continuous telephone calls. They told me that they have no cables and accessories to give a new connection. They also promised to give me one wirless connection at my home.

                My workorder no is 87004707. My phone no alloted is 22862612.
                Kindly do the needful to allot me a new connection at my home as early as possible.

                Regards,

                RAJAGOPAL. R.
                C/O NAGARAJ, NO. 07, CANARA BANK LAYOUT, KODIGEHALLI.
                I had applied for a new connecton at BSNL KUSHAIGUDA branch on 18 june 2008, but still they had not given any landline after continuous telephone calls. They told me that the connection is based on ZONE ONE (1), AND ZONE ONE told that the connection is based on ZONE THREE (3) and ZONE 3 again told me that the connection is based on zone 1. They both zone have don't know the connection is for whose either zone 1 or zone 3 to give a new connection.
                My recceipt number is[protected], FALIO numberis 158545 at S[protected].
                My address is L.I.G.-72, APIIC COLONY, NEAR RAVINDRA BHARTI SCHOOL, ECIL X ROAD - 5600062.
                SIR/MAM, This is my request to BSNL please resolve my complaints as soon as possible.
                My contact number - [protected], [protected]
                The concerned,

                I hv submitted my application for shift of my telephone no. 2330 8005. The guy has come seen and gone, afterwards no news from him. When it will be connected and i hv dataone also. Please do the needful at the earliest.
                Hello Sir,

                We have been using BSNL Landline for more than 20 years. And my telephone no is 24903567. This
                connection is from the Batanagar Exchange. Now I have shifted my residence to Budge Budge Main road, Batanagar . This area comes under Batanagar Exchange. And I asked for shift of my telephone in the first week of Sept, 09. And till today we haven't recieved our Telephone connection. When asked about this delay in the Batanagar Exchange, they say Cable has not yet been laid at my new address. So can you please see into this matter and rectify this as early as possible. Thanks.
                Dear sir

                I have given application for Shifting to Kadhahali, BDS Gardon, BANGALORE[protected], So for not done any action, I have not received the new telephone no yet.

                pl advice to conen telephone exc, to do new telephone connection

                paul manauel
                I applied for local shift of my telephone to just the next house on 1st July. After about 10 calls starting from 1500, I was given the Work Order Number dated 4th July. Made another 10+ calls to the local exchange. No result. Even now the reputation of BSNL seems to be in the hands of JTOs' and technicians and not processes and systems. This attitude may not workout for BSNL for a long time.
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                  M
                  Mithilesh Kumar
                  from Ahmedabad, Gujarat
                  May 25, 2008
                  Resolved
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                  Resolved

                  Dear Sir,
                  My telephone[protected] is dead since 25 th of April 2008.As my father is on medical leave, he was not able to submit the application for the functioning of the same no.I am doing my MBA from Ahmedabad. Being the only male member of my family when I went to Patna on 26 th April i first went to the kankarbagh exchange and after hearing my problem, they send me to rajendra nagar exchange.Finally, as they said i submitted an application addressed to them to restart my dead phone.Since, i am in ahmedabad, i do not remember the application no, but it was registered in their complaint book on 1st may, complaint no 1.
                  They said it will start working in 2 days.but it has not started functioning yet.after calling them regularly, they said, we do not know about it, you will again have to submit an application regarding this.
                  Please look into this matter, and help me.
                  the telephone is in my fathers name,
                  Tarini Mohan Pandit
                  South Ramkrishna Nagar
                  [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  what is the bsnl gprs settings in patna.
                  my phone is dead [protected], pls thick kara de.
                  my phone no.[protected] is dead since 1st of April 2008.so kindly do need ful same.
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                    Uma shankar Singh
                    from Lachhmangarh Sikar, Rajasthan
                    May 25, 2008
                    Resolved
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                    Resolved

                    An amout of Rs 20/- has been deducted from mobile no -- [protected] on my demand and registering my demand by calling at 56700 and doing all related activities successfully by me, but the song -- Pal Pal dil ke pas tum rahti ho (Hindi song) has not been loaded on my above mobile prepaid phone so for . I have tried so may times to cotact at customer care number 123 and [protected] but it is not being possible to connect with these numbers. I request you please to attach above caller tune on mobile number [protected] which will be heard by all persons contacting me.
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    BSNL — attach my mobile no with Home address

                    Previously i was told your customer care operator to add my Mobile no [protected] with Home Address. The currier boy could not contact me when i am not in home. So plz attach my Mobile no [protected] with my home Address

                    with regards

                    P.A.mandave
                    Ganesh Aangan
                    flat no d-1
                    Dapodi Pune 411012.
                    Dear sir/mam,
                    i am using BSNL student sim card. now i want to change general excel plan. but they replied plan migration not allowed. now i came out from student community. my mobile number is [protected]. i am using this sim card for past two years. its very important number for me. hearafter i dont change my mobile number. but i need plan migration. please consider my comment. why dont you allow plan migration. we need it.



                    'Thanking you.
                    Transfer my Hyderabad Mob no. [protected] on Mumbai number
                    I am residence of Hyderabad
                    Hyd Add: 6-3-805, Ameerpeth,
                    Hyderabad - 16.

                    But now I am sifted to Mumbai
                    Mum Add :- 401/402 Maheshwar Deep, Plot 75,
                    R.B. Mehta Marg, Ghatkopar (E),
                    Mumbai - 77
                    Now, I want transfer my Hyderabad Mob No [protected] same on Mumbai Number

                    Please do it. Kindly as possible as soon

                    Thanking You

                    Chetan. B. Karani
                    I think this forum is for putting complaints that other web users like us can help you in. This is not BSNL sponsored forum so don't expect any outcome!

                    As far as I know BSNL's customer care number is [protected] which is toll free withing your home network. Or just call 24367 from BSNL land line. I have contacted them several times and got good response.
                    Sir,
                    This is Chittimoses, I wan to know the Fancy numbers of BSNL MOBILE SIM CARD, CALL ME sir, I have bsnl sim card i want to know the deatils of fancy numbers .

                    Thank you sir
                    Chittimoses.
                    cell no;[protected]

                    Prepaid caller tone — without my consult caller tune loaded

                    Dear Sir,

                    Without my consent the bsnl prepaid has loaded the caller tune to my cell. My number is [protected].

                    Kindly take steps to remove the tune.

                    With thanks and regards,

                    A. Raja Mohamed

                    7/30 North Avenue Road,
                    Muthamil Nagar,
                    Kodunkaiyur, Chennai 600 118
                    I AM REGULAR USER OF CALLER TUNE FACILITY, BUT I AM NOT GETTING SERVICE PROPERLY.I COMPLAINED NUMBER OF TIMES FOR EACH CHANGING IN CALLER TUNE.
                    SERVICE PROVIDER ARE TAKING TOO MUCH TIME TO ACTIVATE THE PARTICULAR TUNE EVERY TIME.
                    PLEASE DO SOMTHING IN THIS REGARD.
                    i want new post paid connection from bsnl
                    can u help me
                    i have 2 complains.
                    complain 1: few days ago i top up 56 rupees from e-recharge, but i did not get any amount. the message comes in my mobile is :-"your accont have beencredited withRs.0.00 Recharge Voucher successfully from [protected] at 03:34PM. Ref No.:[protected].
                    complain 2: i want to unsubscribe dating service.For this i called several times to customer care office and sent several messages wherever told, but all messages were failed. I also called at 12555 numerous times but my call was rejected everytime. Please unsubscribe this dating service from my number.
                    hi
                    i have been using [protected] for last 5 years, sometimes the caller tune works and some time doesnt. what is this
                    Dear Sir/Madam,

                    I bought two sim card use for sometimes and now lock kindly activate my sim No. [protected] & [protected] so that i shall ever grateful to you. Thanks.


                    Regards
                    kashe_womi
                    Nagaland.
                    Dear Sir,

                    PLease De-Activate my BSNL caller tone from my Mobile

                    My Number is# [protected]

                    Please Do the Needful

                    Thanks...Antony
                    Dear Sir(s) / Madams(s),

                    I have purchased BSNL Prepaid SIM in the year 2001 from Haldia ; West Bengal. For last 1 years I am not using the same and it appears to me that it has been misplaced and someone is using the same .

                    As such, I would like to request you to inactivate the SIM on immediate basis to stop use by other person.

                    regards

                    Debasis Mitra
                    Dear Sir(s) / Madams(s),
                    Please ignore my last message pl.

                    I have purchased BSNL Prepaid SIM in the year 2001 from Haldia ; West Bengal. Number is [protected]. For last 1 years I am not using the same and it appears to me that it has been misplaced and someone is using the same .

                    As such, I would like to request you to inactivate the SIM on immediate basis to stop use by other person.

                    regards

                    Debasis Mitra
                    I hv prepaid mobile no [protected]. On 05.11.08 at 4:44:27 I received a message from 5670020 "Thank you for using BSNL tunes. You have been charged Rs 20/-as subscription renewal fee.
                    Please do not charge any amount without our confirmation. You reverse these charges of Rs 20/- & in future I do not want to subscribe for any tune. Please do not deduct any amount. Please confirm
                    hv prepaid mobile no [protected]. On 18.11.08 at 9:42 received a message from 126333 "successfully charged with Rs 19/, now you will be subscribed soon with our mobile radio service.
                    Please do not charge any amount without our confirmation. You reverse these charges of Rs 19/- & in future I do not want to subscribe for any mobile radio service. Please do not deduct any amount. Please confirm & pl. unsubcribe mobile radio service as i dont need it & have been charge 5 times within last five months.
                    hw can i activet caller tune

                    BSNL Mobile — deducting money from my prepaid connection for caller tune which is am not requested

                    The bsnl cellular connection activated dialer tone from 05.02.2009 on my prepaid number [protected]. I am not send any request for the same. They deducted more than 16 rupees from my account. I conduct the the customer care and registered a complaint (c. no 302594). But since this time they not take any action for my coplaints. Now my mobile balance is only 10 ps. I cannot use and recharge my connection, If I recharge my connection they will start deducting. So I am kindly request you to make necessary action to refund my money and give the compensation for am suffering the difficulties because of the thefting of bsnl cellular sevice. Also I cannot make an outgoing call till this date
                    hi i have taken BSNL Vanilla sim and can u help me how too add 5 numbers for family and frnds
                    the customer care center was worst not responding at all
                    please deactivate caller tune from my cell one mobile[protected]. I've been trying to deactivate it but the helpline numbers didn't help.

                    song — Refund the deducted amount.

                    Dear Sir,

                    I have been charged Rs. 99/- for downloading of song while I have not received or downloaded any song from you on dt. 15.03.09 and contineously I have been trying to contact the customer care but not finding.

                    You are requested to reverse the same amount as nothing is purchased from you otherwise I may apeal in consumer court related to this matter and they will verify what I have purchased & I am very sorry to say that I will have to change the prepaid service from Airtel to other one if the deducted money is refunded into my account.

                    Awaiting your reply as above given.

                    Thanking you,

                    Aditya Nath Jha
                    i want new fancy number in bsnl prepaid in one year or three year
                    i want new list bsnl fancy number in prepaid one or three year valid
                    I hv prepaid mobile no [protected]. On 22.03.09 at 6.52.22 pm. I received a message from 56700 "Thank you for using BSNL tunes. You have been charged Rs 20/-as subscription fee. I didnot press any button. what are u think about a customer and we will proceed legally i[censored] do so. without our confirmation and without our willing how u deduct the amount from our account?. do u think that customers are fools?
                    Please do not charge any amount without our confirmation. You reverse these charges of Rs 20/- & in future I do not want to subscribe for any tune. do not deduct any amount. confirm this immediately.
                    Caller tunes LIST OLD SONGS

                    Idea — Rs30/- deducted from my prepaid a/c towards dailer tone after requesting deactivation for the same

                    Hi,

                    This is regarding the Issue with Dailer tone.

                    Dailer tone had been activated on my mobile.. No : [protected]. for which Rs15 + Rs30 has been deducted from my account this is fine.

                    When i contacted customer care to deactivate the dailer tone.. they suggested me to send DT DEACT to 55456 (On 25 Feb 09)which is not a toll free no.. and Rs3 has been deducted from my account ok... this is also fine.

                    then i got a message from 55456 saying that you have 20 days validity still if you want to deactivate reply as DT Y ( On 25th Feb 09)

                    I have sent the message as DT Y to 55456 on 25th feb 09... again Rs3 has been deducted...

                    again on 27th feb i got a message like you have 20 days validity still if you want to deactivate reply as DT Y... so how many times i should send DT Y... is it not sufficient if i send once??

                    I have called up to customer care regading the problem and they said it will be deactivated automatically on expiry date of dailer tone... if not contact customer care.

                    but my surpise on 17th of march 1 rupee has been deducted from my account towards the dailer tone as i did not have the sufficent balanace...infact i have given clear insructions that i dont want any dailer tone hence deactivate it...

                    when i topup with 150 rupees... 30 rupees has been deducted from my account on 22 march 09. infact i have given instruction long back to deacttivate it and sending the confirmation DT Y how come on 22nd march 09 ... 30 rupees has been dedcucted????

                    so i request you to credit 30 rupees in my account ASAP.

                    Regards
                    Vinay
                    [protected].
                    I HAVE BSNL NO THIS [protected] AUTOMATICALLY 1000 Rs HAS BEEN DEDUCTED FROM ACCOUNT SO PLEASE GIVE MY 1000Rs BACK AND I HAVE A PREPAID CONNECTION
                    I take a new prepaid connection some day before.But i cannot get any incoming call from any airtel number.PLEASE DO SOMTHING IN THIS REGARD.and confarm me.
                    how can i stop my caller tune
                    i have also call the customer care but there is no option of deleting the caller tune...

                    plz solve our query...
                    this is entertainment for uuu but not for ussss...
                    so plz write the way how can i delet my caller tune
                    I am a prepaid customer with no. [protected] residing in Hyderabad. On 10-3-09 at 4:56 am, I received a message that my, request for the BSNL tunes had been processed. I spoke to the customer service executive consequently, and told them that I had not requested this service, and asked them to terminate this immediately. They told me that my request had been noted. But, I received a message that I had been charged Rs. 25 for BSNL tunes on 21-3-09 at 5:01 pm. After a few days, I luckly, mangaged to speak to one of your customer care executives, who told me to send an sms (BT DACT to 56700), I have tried sending this message for almost the past 20 days, but the the message sending always fails. While activation happens so fast, I wonder, why deactivation gets delayed. Is this willful in the interest of the company? Finally, on 18th, I came to BSNL centre at S.P. Road Secunderabad in the evening and I filled in an application, asking for the deactivation. But, I have received a message on 20th at 4:56 am that I have been charged RS. 25 again for the BSNL tunes, which is absurd. Kindly refund my money BSNL, as I had applied for the termination well in advance.
                    Every time I recharge my phone, Idea deduct Rs 25 from my account everyday, The custoner agents never reply N very poor service.
                    My no is [protected]..

                    B S N L postpaid connection — two number free

                    sir,
                    with due respect i would like to inform you that i am a user of very beneficiary scheme of excel power.but now since 25 days we have been barded from this facility.
                    so kindly reactivate this facility.my nos are[protected] and[protected] i”llbe highly obliged to you for this favour of yours.
                    thanking u,
                    yours sincerly,
                    Sandeep jhamb
                    sir,
                    with due respect i would like to inform you that i am a user of very beneficiary scheme of excel power.but now since 25 days we have been barded from this facility.
                    so kindly reactivate this facility.my nos are[protected] and[protected] i”llbe highly obliged to you for this favour of yours.
                    thanking u,
                    yours sincerly,
                    Sanddep
                    i am looking fancy number in bsnl or airtel in tamilnadu circle roaming service
                    I want to add caller tune of song "lukka chuppi bahut hui...(rang de basanti- hindi song) but it is not going to be set, i have tried a lot via internet. The server reply is "Error : 3036 - VALIDATOR OPERATION NOT ALLOWED AT THIS USER STATE.". if this can not do desired work then it is only the wastage of time on visiting bsnl site & to mind over prbt regarding to bsnl. i say that the service is too poor from bsnl. on calling to 56700, it is not gauranteed that i will get this song early. although i got the code of the song, i sent it to the designated no. 56700. the balance was cut but i didn't get sucess to attach the desired caller tune. if bsnl likes the faith of customers, it should minimise these faults & thereby i want to request you please to attach above caller tune on mobile number [protected] which will be heard by all persons contacting me.
                    how much time does it take to activate the caller tune? may i please know the anwer plzz.
                    I am using pre paid sim of sumo super saver plan bearing number [protected] as per the plan 5 BSNL numbers can be added for economical useage. I have been sending messages to BSNL to activate the numbers provided such as [protected],[protected], etc. It is surprising that the same are not getting activiated in the sim please suggest
                    I am using post paid sim [protected] (Bangalore) I request you to please convert the same to PRE PAID. The telephone bills have been paid up-to-date. The same may be covered under sumo plan which can add 5 numbers with free SMS services
                    Dear BSNL Customer Care,

                    I am purchase new connection(SIM CARD). Local call rate 75 P. Please issue a Voucher after recharge 49 P. look into this & confirm. Cell No. is [protected].

                    Thanks.,
                    sir
                    I AM THE USER OF BSNL PREPAID MOBILE
                    I HV A SERIOUS COMPLAINT .
                    EVERYTIME, IT TAKES ALMOST 1 HOUR OR MORE, TO RECHARGE MY A.C, AFTER I PAID AND RECHARGED IT AT ANY O[censored]R AGENTS.
                    MANY A TIME, I HV FOUGHT AND TAKEN THE MONEY BACK FROM THEM .
                    BUT LATER I REALISED IT, ITS THE SAME PROBLEM EVERYWHERE.
                    ITS BSNL'S SLOW SERVICE AND WORST OF COURSE.
                    WHY BSNL IS PROVIDING SERVICE IN SUCH A WAY AS IT IS IN 18TH CENTURY?
                    CALLS FROM OTHER MOBILES DO NOT CONNECT TO BSNK, QUICKLY

                    I BETTER NAME THIS COMPANY AS GRANNY COMPANY
                    please send me a bsnl caller tunes list in my mail address quickly. with code no. and also full information to activate it me and my friends.
                    sir,
                    please activate one BSNL prepaid phone no[protected],
                    Thanking you.
                    R/sir
                    I am a Prepaid custmore of your network (BSNL. i.e .[protected]) since last 03 years, I had problem of message sending to home mobile it would not able to sent but the msg cost also deducted from my account balance. in this regards i have more than try to custmore care but not connecting properly and while call is process suddently automically disconnect . so how can told about my problem to BSNL. kindly may considred my case earliest.

                    BSNL Prepaid — Last SMS cost Rs.25.00

                    In regular interval Rs.25/- has been deducted towards last SMS cost. But no SMS or any other facility has been availed by me. Wrongly the amounts are being deducted from my account. Specially the amount deducted in late night hour. Since last three to four months it has been noticed by me. Last date of deduction is 07.09.2009. Please verify and necessary rectification may be made. My mobile No. is [protected]. (Prepaid)
                    My mobile number is [protected] and I am having a pre paid account and the balance amount remaining is 85Rs.

                    But still I am unable to make any outgoing calls from yesterday(sep14, 2009)...Please help me on this regard.

                    Kiran.

                    Prepaid — when any one call its shows engaged

                    My prepaid no. is [protected], , it always shows engaged when any one calls .
                    Please check and solve the problem.

                    Student — renewal tune

                    sir my name is kumar achari . my mobile no. is [protected] first i asked female sond agar tum miljao in hindi film zeher but it subscribe remix male song. i didn''t convinient this and monthly 25rsper song and12for song select in other sim like airtel , ideaonly 30rs wl cut on monthly
                    My mobile number is [protected]. I want to deactivate the caller tune service and I want a immediate response.
                    My mobile number is [protected]. I want to deactivate the caller tune service and I want a immediate response.
                    Respected sir,

                    I hv registered a complaintr that from my mob msg r not going wt to do i have already sent u mail but no replies from u, so try to cure the problem as soon as possible.


                    My Mob no...is ...[protected](prepaid customer)
                    Dear Sir,
                    From today, whenever I am calling to any BSNL number I have charged Rs.1.20 per sec. Whereas I have an active BSNL power in my number till dec 03.
                    Dear Sir,
                    From today, whenever I am calling to any BSNL number ([protected]) I have charged Rs.1.20 per sec. Whereas I have an active BSNL power in my number till dec 03.
                    Renish Ajudia, At. Jetpur, Dist. Rajkot (Gujarat)
                    Mo.[protected]

                    Complain for out going call

                    in outgoing call I get engage tone (like long beep beep tone ) not get normal tone

                    I request in BSNL customer care, Request No. is RK1403525, But I don't get solution for this problem,

                    Please do the needful
                    Dear Sir,
                    My mobile number is [protected].(East Midnapur, W.B.)
                    For last three months Rs.25/- is being deducting from my account balance on every month 4th day with a message that " Your last SMS call is Rs25/- & balance is -----".I have no caller tune facility.
                    I lodged my complaints many a times to customer care, but no result. My last Complaint Number is 3848914.
                    Please advise whether to cancell my SIM or other else.
                    Please suggest at the earliest.This type of incident is not at all expected from BSNL.

                    Regards
                    Raghunath Mandal.
                    I have prepaid mobile no [protected]. I received a message from 53030 "Tloves" message I have been charged Rs 5.00 /-as subscription renewal fee. for the last three months. Please do not charge any amount without our confirmation. They allways charge me without any confirmaqtion. You reverse these charges of Rs 5/- & in future I do not want to subscribe for any TLOVE SMS from 53030. Please do not deduct any amount. Please confirm

                    BSNL mobile prepaid services — Deduction of money on the name of tone renew

                    My BSNL mobile no is [protected] (rajajsthan). Every month BSNL is deducting Rs 25/- on the name of renewal of tone. No response from BSNL customer care.

                    Regards,
                    Akhilesh Jain
                    I am using this ([protected]) sim card for the past 7 years for the past one month for the out going only one number[protected] to this number only out goings are not going from my sim there enough balance and validiti period also there. I had bookied the complients to the coustomer care 3 time they are not replying in a responsible manner. (First complient was done on 3ed jan.2010. and then second 5th jan 2010. the complient numbers is KT[protected]) daily the are telling some resons but still the phone is not working for that number only that my oldage mom is there she is a diapetic patent. after seeing this give kind attention reg, this matter.
                    my land line no. [protected], please send my unique id.at my email.
                    this is emam,
                    i am using bsnl cell one no- [protected]
                    plz deactivate caller tone, i also try to deactivate to this caller tone, ,

                    another one is lot of sms comes from internet using this no[protected]
                    this also deactivate this massages.
                    sir am getting disturbed with this mobile num, can i know the address of this num [protected]...
                    hey i have no idea whenever i dial my number they wld error in connection with vanila super pln

                    BSNL/ PREPAID MOBILE — BSNL TUNE CHARGES

                    Today, suddenly my mobile balance debited by Rs.25/- and I received a message from 56700 that caller tune has been activated. Where as I have not requested for the same by any message/ ivr reply or phone call. For this I have lodged a complaint bearing no. D[protected] at BSNL call centre on 05th April 2010 at 3:14, for reverting the charges and deactivate the caller tune. But the officials are saying that I have must answer any phone call or message. Whereas this is not the case. Concerned officials are requested to look into the matter and revert the money deducted and deactivate the bsnl tune.

                    Prepaid — loading dialer tone again and again after requesting for deactivated and deducted Rs 30/. three time without any information

                    My cell No is [protected], without my request co. downloaded dialer tone on 08 Mar 10 and deducted Rs 30 from my account balance, I requested for discontinue on 03 Apr 10 and done it. Again on 05 Apr 10 idea company continued the dialer tone without my permission and deducted Rs 30, again i complain to idea co. and requested for discontinue on 10 Apr 10 again stoped it. but after again and again my requested Idea company continued dialer tone on 17 Apr 10 and again deducted Rs 30/- from my balance account. I again requested to discontinued on 20 Apr 2010. now i will see when they continue.
                    Thus Idea company deducted Rs 90/- in a month from my account balance and also mentally herrasing me.

                    BSNL — imposed charge of caller tune without demand

                    sir
                    i have my mobile no [protected]. some days ago i could came to know that caller tune is imposed in my mobile without demanded, not only that balance is also deducted .I have never never asked for this. This mobile we use for home.we didn't need it and yet it is imposed. so far as I know you will say that somebody must have pressed any key at the time of receiving phone.this happens normally. this is a cheating . Without demanding you can not impose anything.This is a exploitation please remove my caller tune and back me my balance deducted by company.
                    my E-mail ID : [protected]@yahoo.com

                    jaysukh talavia .
                    I WANT TO HAVE CALL DETAIL FOR MY IDEA PREPAID CONN.[protected], FOR LAST TWO MONTHS ON MY ID-kalkat.[protected]@yahoo.com,
                    THANX,
                    DAVINDER SINGH

                    M/s. BSNL — Regarding deduction of Rs. 5.00 from balance account

                    Dear Sir,
                    I had activated the mobile no.[protected] against Rs.0.49/min. But it was found that every day Rs.5.00 is being deducted from my account.Hence i deactivated the above plan on 26/07/2010 by sending the message(DEACT 5 TO 53733)on guidance of Customer Care. But deduction of Rs.5.00 is still coninuing.You are requested to look into the matter and settle at the earliest.

                    thanking you,

                    with regard
                    P.K.KUJUR
                    I have a prepaid BSNL mobile no [protected] used at Jaipur (Rajasthan) On 25.05.2010 I received a message but c;not noted & Rs. 25.00 debited & in next time on 25.06.2010 a massage recd. from 56700 "Thank you for using BSNLromantic tunes & debit Rs. 25.00 2nd time. Then after on 26.07.2010 a amount of Rs. 25.00 & msg. recd. that Funni Tune Set karo sab ko hansao call 56700. I d'not know what msg. will recd. on 27.8.2010 7 will chage Rs. 25.00.
                    Dear sir although about this problum I have complaint again & again but only msg. recd that your comp. will soloved with in 48 an hours but till to day no solution has been recd. Sir my complaint was not taken on 26.5.2010 but after that the complaint was as-
                    20.06.2010----F[protected]
                    26.06.2010--- F[protected]
                    27.07.2010--- G[protected]
                    01.08.2010--- H[protected]
                    05.08.2010--- H[protected]
                    Dear Sir I am requestin to you about next time on 27.8.2010 please order for refund the charged amount & donot charge in next time & to block thats unwanted option;s. thanks & best of the regards.
                    P.P.Sharma
                    [protected]
                    [protected]@gmail.com

                    Please do not charge any amount without our confirmation. You reverse these charges of Rs 20/- & in future I do not want to subscribe for any tune. Please do not deduct any amount. Please confirm
                    I want to deactivate my CRBT service(which was activated without my information and deduct Rs.12 every month automatically.) and content renewal service(Rs. 28 deducted every month.)
                    Can you please help me how can I de-activate the above mentioned two serves?
                    My cell no. is [protected].
                    Thanks

                    BSNL — Refund of balance unauthorised deducted from my a/c.

                    Dear Sir,
                    I am customer of BSNL prepaid service bearing no-[protected].I have not understand how my account balance has been deducted. While I got the message from BSNL[protected] that, "Thanks for using chat messenger.Your service has been renewed for next 30days.Rs.30/ charged." I was shocked & surprised.I have never subscribed for such offer.They people are looting our balance from my account each & every month after charging of my account through unusual deductible messages/calls.
                    Therefore I request you kindly take strong action against them for such act & instruct them to submit their account balance statement of mine from 01.01.2010 to till date by which i will check the balance deducted from my a/c by BSNL by using such type of act.
                    Thanks & regards.
                    Debadatta Satpathy
                    Maruti Complex, Room No-206, Bajrakabati Road,
                    Cuttack-753001 (Orissa)
                    E-mail ID : [protected]@yahoo.com
                    Mob. phone No- [protected]
                    dear sir/madam,
                    please deactivate my mobile no [protected] on an immidieat basis. i am agreed to serender the no on permanent basis.
                    with thanks,

                    sukanta sengupta

                    BSNL — excess dill

                    WITH DUE RESPECT
                    SIR
                    MY BSNL NO IS[protected].MY INVOICE NO[protected],ACCOUNT NO [protected].I HAD SURRENDER BROADBAND CONNECTION 2 MONTHS BEFORE,BUT STILL THE CHARGES ARE REFLECTING IN Y BILL.PLS DO THE NEEDFUL.PLS DO CORRECTION IN MY BILL.
                    ONLY AFTER THIS I WILL ABLE TO SUBMIT MY BILL.
                    THANKS
                    SUNNY RUSTAGI
                    [protected]
                    Sir, without demand ring back tone, charged Rs, 30+Rs 12 i.e Total.RS 42 is charged/recovered from my prepaid cell phone [protected] which is injustice to me. entry message[protected] and [protected] on dated 28/05/2011 at 12.58and 12.59 p.m. custmor care number is busy for 1/2-3/4 hours. did not reply. so pl debit to my cell phone Rs, 42.00 immediately.

                    bsnl prepaid cell phone services — recovery of ringback tone charges without demand

                    Sir, without demand the ring back tone charges is recovered from my cell phone [protected] on dated 28/05/2011 ,Rs. 30+Rs 12=Rs 42, injustice to me. Pl debit the same immediately in my account.
                    Sorry to say without request of caller tune amount deducted from my cell no. [protected] and also songs can not loaded, I am requesting please deactivate immediately and refund my deducted amount back to my mobile.
                    It is quite disgraceful BSNL prepaid mobile service, which is Govt. of India Enterprise is doing same thing, like private operators as Hutch, reliance and others, cheating and swindling money, without customer's knowledge.In my prepaid mobile they have deducted an amount of Rs.60/- on caller tune of their own, even after visiting BSNL, Jadavpur office and after complaining, I have not got reverse amount as promised by the officer.My request is that as TRAI is trying to streamline telephone and mobile services, and should read the complains, of customers and take necessary steps to refund the amount to mobile owners.
                    B.Mukherjee-( M) [protected] .
                    respected sir i want to inform you that recently we are found network problem at Madhyamgram area.many of time mobile shows searching for net work.in this situation we couldn't do any phone call or couldn't received any phone call. pl do need full action as soon as possible. my mobile no.-[protected]
                    Sir,
                    Since last four year I am using the B S N L connection . Last two months we use the bsnl gprs 503 ( six months pack ) . Now me check my balance to show zero balance . In total 16 gb connection, even 1 gb not using . Every time we contact the customer care, we can here the busy tone . Then we will try 30 minutes, no responds the customer care . There after we contact the bsnl branch they told that me using the 49 ps plan. Early am using 1 ps per second plan, then me add 503 pack. There is come to this plan automatically cut my 503 pack . Every time I told the customercare they are not inform me to cut the 503 pack . So change the 49 ps above ten times to contact the customer care, but even one time no information from your customer care. If to low the call charge my 503 pack is cut . so kindly give me the 503 pack .

                    Regards
                    Lijo John ( [protected] )
                    I have prepaid mobile [protected] My number is Automatically getting deduced of Rs 20 per eacg week for devotional package.

                    I wanna deactivate the subscription.BT-On mobile services want to be deactiavted.

                    I have tryed 123 customer care but no response.

                    pl deactiavate the subcrips from My number

                    Regards,
                    Dhinakaran.k
                    Chennai
                    My mobile NO[protected] I was recharged at Rs100 on[protected] and Rs 50 on[protected] Through SBI ATM.But this amount not recharged in till date and debit my A/c .so kindly request you to please refund my balance. kindly request you to please take a action as early as possible.
                    Dear Sir,

                    My BSNL No:[protected], Recently Port in to BSNL.But Now Network is Very Low and Range in variation.I am Lived in Karukachal and accessed in Full Range, I am worked In Kottayam Centre, but there is only one or two point Network.Kindly check earlier as possible

                    Thanks and Regards
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                      S
                      Shakeel Ahmed
                      from Chennai, Tamil Nadu
                      May 25, 2008
                      Resolved
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                      Resolved

                      We are aged senior citizens, user of BSNL Landline telephone for the past 15 years our subscriber no. is 24893088 is located in chennai area in K.K.Nagar exchange. The phone is not working since 15/5/2008 and inspite of giving several complaints over net and calling up the exchange, no action has been taken. We inform so many time but till date it is dead... and we are paying also BSNL bill promptly every month. We are aged senior citizens who are put to lot of hardship due to this.
                      Aug 14, 2020
                      Complaint marked as Resolved 

                      new telephone connection with internet — NOT TURNED UP

                      I HAVE INSTALLED TELEPHONE NO.[protected]
                      WITH PROMISE THAT CAN USE TELEPHONE AS WELL AS INTERNET. THE TELEPOHONE INSTALLED WITH THE FACILITY OF CALLER ID. ONE WEEK ELAPSED I NEITHER RECEIVED ANY DOCUMENT FOR CONTACT PERSON AND NO CALLED ID PROVIDED.

                      THEREFORE I WANT TO DISCONNECT YOU SYSTEM WITH IMMEDIATE EFFECT
                      mail to the chairman of bsnl
                      [protected]@bsnl.co.in and cc for your respective area manager.,
                      www.chennai.bsnl.co.in site is not working
                      for checking data one account usage
                      www.chennai.bsnl.co.in is not working from[protected] to[protected] to check data one account usage.
                      www.dataone.in is working but checking the account usage is not working
                      pls send me answer sir
                      The phone and internet is not working since 19/11/2008 and inspite of giving several complaints over net and calling up the exchange, no action has been taken. We inform so many time but till date it is dead... and we are paying also BSNL bill promptly every month. From last six months we have given several complaints.Monthly net will work for only will be only for 10 days. Government itself in this way means what about private ?
                      I have been using my Land line phone since 2001, but the responce and feedback i got from BSNL is very disappointing. Last week i logged a complaint but yet to get a reply. I ran pillar to post but nothing is hapening. Even i spoke to the office of DGM and got the same lax reply "lets see".
                      My BSNL Lanline connection is not working for the past 20 days and we have already called and informed the BSNL persons, but no body turned up till now. Please this as a urgent issue and attent it at the earliest possible.
                      My telephone number is 27462210. Since 4 months it was not working. If it works for 4 days it would be out of order for 2 months. I would request that it may be either rectified or disconnected under initmation to me.
                      Dear Sir,

                      This is to inform you that we have give the complaint for our landline[protected] on Saturday our complaint No[protected] till now the problem is not solved yet kinly do the needful

                      Thanks & Regards,
                      Saritha.

                      BSNL PHONE — Phone And Internet Not working From Last One MOnth

                      MY TELEPHONE NO.2649609 NOT WORKING FOR THE ONE THREE MONTHS. DESPITE A NUMBER OF COMPLAINTS THE SAME HAS NOT BEEN RECTIFIED. WE ARE NOT ABLE TO MAKE ANY CALL AND NO INCOMING CALL IS COMING. NOT ABLE TO USE Boradband also, I REQUEST THE SAME MAY BE RE CTIFIED IMMEDIATELY

                      Regards,

                      Jitendra
                      Internet line is working but the telephone incoming and out going calls not workin for the past three months and my phone no. is 24825764

                      BSNL Landline and Data One — Landline dead for the past 6 days

                      My Landline phone 24745261 is dead for the past 1 week. i have registered the complaint many times.
                      I have internet connection as well. This is the really getting to be trouble. I had fallen a Victim of your POOR SERVICE. Is this the way you keep the customers waiting? Take immediate action and get back the line to life. Else I will not be in a position to pay this months bill.
                      I have a Land line[protected] which is having parrellel connections. At one side (living room) No out going calls are happening and at second side (bed room) we cannot take incomin calls. Kindly depute somebody who is not asking money and arrange to rectify the same. I have called many times to complaint number[protected] today, the phone is ringing and no one is lifting for the past 2 hours from now (now it is 14.45 Hours)
                      my land no 24964253 incoming out going calls not working for one week.most of the time the line dead
                      they are sending my monthly telephone bill very late . . . . . try to take a action soon . its not a good one one . . . .
                      sir i am having your land line connection past six years my telephone no [protected] the line is not working from 15.4.2009 i complaint my local exchange mmdacolony arumbakkam daily from 15.4.2009 and also iam complaint your onlinecomplint my complaint no bf/93508046/4.21.09 still there is no response from your side please clear my problum immidatly
                      Dear Sir
                      My landline telephone number is out of order for the past 4 days. can you plz rectify this problem.

                      my number is[protected] area is in KK Nagar place...



                      regards
                      Jaisankar
                      Hello Sir,

                      I am Srinivasa from chennai. I have shifted my house. I am having bsnl telephone connection along with broadband connection[protected]. I have submitted my telephone transfer form on 23'rd of April. they said that my phone connection will be shifted with in 2 working days. I waited for 4 days and approached the Mugalivakam bsnl office. Rajan (AE Mogulivakam BSNL branch) said that they will transfer in 2 working days. then again I went after 3 days to Mugalivakam bsnl office. and after I told its very urgent to have broadband connection now he is telling that it will take 30 days to get the telephone connection along with the broadband connection.

                      And more over he is telling the reason as its not a developed area, but he is absolutely wrong in his statement. I told him that lot of flats were there and the front house is having the broadband connection. but is neglected my words, and then he has given me the wrong number stating Selvaraj (DE in delhi). I am really disappointed with the things happened.

                      Please suggest me what to do ? do I need to cancel my BSNL or is there any other solution as such.

                      Please kindly do the needful.

                      Regards,
                      Srinivasa Rao
                      [protected]@rediffmail.com

                      BSNL — NOT CONNECTING TO NET

                      DEAR SIR I HAVE GOT A BROADBAND CONNECTION OF BSNL BUT AFTER ONE MONTH O[censored]SAGE ITS NOT CONNECTING NOW BSNL IS NOT MAKING IT RIGHT EVEN AFTER COMPLANING
                      BIKANER RAJASTHAN
                      Dear Sir,

                      Our landline telephone number is out of order for the past 3 days. can you plz rectify this problem.

                      ph no is 22651641.

                      Pls do the needufll.

                      yours faithfully

                      SRINIVASAN.B
                      3/2 MIT NAGAR
                      CHROMPET
                      CH-44
                      Dear Sir
                      internet line is working but the telephone incoming and out going calls not working for the past 7 days and my phone no. is 26864658
                      Dear Sir,

                      Our landline telephone number is out of order for the past 2 days. can you plz rectify this problem.

                      ph no is 26610244

                      Pls do the needufll.

                      yours faithfully
                      Dear Sir,

                      Our landline telephone number is out of order for the past 3 days. can you plz rectify this problem.

                      ph no is 22651641.

                      Pls do the needufll.

                      yours faithfully
                      rajiv goyal
                      31 venkatesa batan street
                      purumalpet
                      purasawalkam
                      chennai 600007
                      The BSNL landline telephone connection incoming and outgoing calls are not working for the past one month but Internet line is working and my phone no. is 26492909 I have already called and informed the BSNL persons, but no body turned up till now. Can you please rectify this problem considering most important and attend it at the earliest possible.
                      The following telephone is not working past 10 days, if we try to make a call we are getting voice like " line has been taken out of service temporarily contact account manager" .

                      Phone No:[protected]


                      Regards,

                      Maheswaran.N
                      Sr.Executive-MIS
                      Chennai.
                      Dear Sir,

                      my contact number[protected]

                      its dead for the past 4 days, also registered in 26551191,

                      please do the needfll to rectify as soon as pooible

                      Regards
                      YUVARAJ
                      Dear Sir

                      Last week i was in Kizhakkambalam, Alwaye, Cochin. India for 2 days Kindly note i came to know before 2 years back itself the BSNL Tower was ready but still now they hv not given charge.

                      In Erode Teachers Colony i am having off at there we are not able to get the good coverage.

                      I dont know what problem it is rest other providers giving good service.

                      Hope it will be ready by getting this mail.

                      Best regards
                      Muralikrishnan
                      sir,
                      my landline is out of order for last 4 days. i have launch two complain, last one no. is 93516643. but till date no action has been taken from your side, my phone no. 22291253. address-15/5 madambakkam camp area, airforce quarter selaiyur, chennai-73.please do the needful action.

                      yours faithfully
                      soumen bhunia
                      my phone (landline) is out of order for the past 6 days.i gave complaint. but -----?my phone no:27482241 .pls do needful.
                      Dear Sir,

                      My landline telephone number[protected] is out of order for the past 2 days. pl. rectify this problem as soon as possible.

                      yours faithfully
                      no dial tono, no incoming and no outgoing in our bsnl connection

                      ph. no [protected]
                      We raised complaints many time stating your LAN is not working. But no use, still the problem exists. I kindly request the respective person to take care of the User complaints.
                      My phone no :[protected] in ambattur area in chennai 600 053 ( kallikuppam telephone exchange)
                      My complaint is instrument not working properly last two days

                      Please attend the complaint

                      thanking you


                      yours
                      Saminathan.K
                      Ambatttur chennai 600 053
                      My landline service is not working since 25112009. pls look into this problem as early as possible. My number is [protected].
                      My landline service is not working since 25.11.2009. pls look into this problem as early as possible. My number is [protected].
                      Hi,

                      I applied for broadband connection.They came and kept the phone before 10 days but even telephone number was not commnuicated till and the phone is dead.Even i raised a complaint with customer care but nothing happened.Its really frustating.Please do the needful.

                      Complaint no:88545850
                      Telephone number:(which is communicated by customer care but ph is still dead) :23775595

                      Even i contacted AE but nothing happens
                      Sir,
                      My BSNL Landline No is 26840981 located in Mittanamilli area of Avadi under Brindavan nagar exchange.
                      My phone is dead for which I made a complain vide Docket no 86519084 dt 19 Dec 09 . But so far no action has been taken.Kindly rectify this problem at the earliest.
                      Respected sir,

                      We are aged senior citizens, user of BSNL Landline telephone for the past one year...Our landline number is 25506172 We are living in the kolathur(chennai) our phone is not working for the past 2 days...So we request you to take action...


                      Yours faithfully
                      Damodharan
                      lanline phone not working
                      Dear Sir,
                      My phone no. 23813877 is not working. Please correct it.

                      Santhi.S
                      Saidapet-600015
                      i am not able to see my portal id for usage
                      Hi iam sindhu we using landline and internet, my telephone number is 25913365 area is tondiarpet internet line is working but the telephone incoming and out going calls not working for the past 1 month everyday our telephone working just only one hour then our landline is dead or in out of service. why i have to use this BSNL landline and we paying bill regularly pls the higher officers would want to take the response for this complaint pls do the needful thats it we really disappointed with the things happened.
                      my tel phone is not working for 1 week . i complained about it but no further action is taken .
                      My phone No is 26841527. My telephone instrument is not working.It must be replaced.
                      Second thing broadband speed is very poor.
                      Please do the needful at the earliest.
                      sir,

                      my name subhani basha from aynavaram i have bsnl landline connection no.26744662 with broadband connection. last three day internet connection is very slow. so i request you what problems.
                      Slow speeds
                      My phone no is[protected] and for the past 6-7 days I have been experiencing very very slow speeds like 5kbps even if sometimes in bytes.
                      My BSNL Broadband plan is Home 500 Combo.
                      Further I certify that Ive lodged two complaints but no action has been initiated yet.
                      Another contact No is [protected].
                      Please do the needful at the earliest.
                      We are aged senior citizens, user of BSNL Landline telephone for the past 10
                      years our subscriber no. is 26511321 in korattur and is located at chennai area ... The phone (out-of order) is not working since 15/8/2010 and inspite of giving several complaints it will work for 1/2 day and same condition occurs
                      BSNL Lanline connection is not working for the past 40days and ...

                      BSNL — Phone not working from past 4 days.

                      Dear Concern

                      We have landline number[protected] in the name of K K Pattekhan, past 4 days its not working if i call them they are saying they are on strike they cant do anything.

                      My quation is...

                      1. If they cant give complete month service then why they charge for the service?
                      2. what is the meaning in keeping the service like this when it not working in need.

                      Regards,
                      Md.Saleem
                      [protected]
                      Dear Sir,

                      Our landline telephone number is out of order for the past 2 days. can you plz rectify this problem.

                      ph no is 26601667

                      Pls do the needufll.

                      yours faithfully
                      THE BEST
                      DEAR SIR,

                      Our landline telephone number is out of order from 3rd march onwards.

                      PHONE NO:26554989


                      complaint has been written in avadi bsnl on 5th march.Again complaint has been given through 198(toll free automatic complaint no is 60387580. date:12.3.2011 ).but till now nobody turned up to rectify my complaint .

                      please give most importance to attend at the earliest.
                      S.VARADARAJAN
                      NO:17, NAKKIRAN STREET
                      KAMARAJ NAGAR
                      AVADI, CHENNAI -600071
                      hello sir, sir i am having your land line connection past six years my telephone no [protected] the line is not working from 05.03.2011 i complaint my local exchange avadi daily from 30.03.2011 and also iam complaint your onlinecomplint my complaint no 65514043 still there is no response from your side please clear my problum immidatly
                      my BSNL landline has a perennial problem with a back ground humming noise when we pick up to hear the dial tone and try talking ; despite my repeated complaints, it's not rectified at all. This phone number of 28202324 remains idle for more than a year with this unresolved problem. Hope some one from BSNL would look into this problem to give a permanent solution.
                      The BSNL landline telephone connection outgoing calls are not working for the past four days but Internet line is working and my phone no. is 26341614 I have already informed in bsnl custmer care. Can you please rectify this problem considering most important and attend it at the earliest possible.
                      In connection with the comment about "phone not working" there is no surprice for the sloppy response from BSNL staff and its no uncommon that anyone hasn't encountered this with the landline phone connection fault. Despite my repeated requests, bombording with continous flow of emails, my phone still remains as an expansive toy, gulping monthly minimal rents without fail. Ministrial staff keep changing, but our phones always remain dead and that's the fate of India. Jai Hind! The best solution for all thease unanswered querries is to change to private lines, no matter it may cost a bit high but the service would be good.
                      Dear sir...past one month our landline is not working our number is[protected] and my name is johndennis my mobile number is [protected], please forward this complaint.

                      thank u
                      johndennis.D
                      BSNL do not attend the phones when we ring up and when we a chance to talk to them they are rude and misleading . Nothing gets done.It is very frustrating.I donot know whom to approach to get my phone working.
                      Dear Sir/Madam,
                      Our phone is not working properly in the some past day's,
                      Our landline number is[protected] please take immideatly action,
                      We allready complaint in online but we did get any response from bsnl.
                      allternative contact number [protected].

                      M.MURALIKRISHNAN — TELEPHONE NOT WORKING FOR THE PAST 15 DAYS

                      Dear sir,

                      I am complaining for the last 15 days that my telephone (landline) not working in the following Nos., but till date nobody is trunedup.

                      1) Location: Coimbatore - [protected], while contacting this no., they have given another no.,

                      2) Mr.Raja [protected]

                      Kindly look into this, if not possible, please inform me enable to do further.
                      Hi Nodal Officer,


                      I have shifted from pallavakkam to neelagarai, ECR.

                      Kindly disconnect the phone #[protected] with immediate effect.


                      My Old address :

                      M.D. jamal Mohamed
                      2/380, Mahatma Gandhi 2nd Street,
                      Kandaswamy Nagar,
                      Pallavakkam,
                      Chennai – 600041


                      My New Address :


                      M.D.Jamal Mohamed

                      4/202, Ellai amman Koil 2nd Street,
                      Neelangarai,
                      Chennai
                      Pin : 600115

                      Mobile # [protected]

                      Kindly disconnect phone #[protected].

                      I had submitted shift application on 7-jan-2012 at adayar customer care unit.Kindly do the needful.
                      Till date, no response from BSNL exchange
                      Kindly do the needful.


                      Thanks and Regards
                      Jamal

                      Mobile # [protected]
                      from today morning our bsnl landline and internet is not working pl. take action immediately.

                      phone no[protected]
                      Broadband No.[protected] Line dead since 8th Feb 2011. Compalined to BSNL service centre, and complaint registered. Till now 10th Feb 2011, no response in this regard. Very poor service standard by BSNL in this competitive industry. I regret having BSNL, instead of Airtel.
                      rgds, Selvam
                      Our land landline connection not working from 10.03.2012.
                      our telephone number 22391725, 22391730 & 22391736.

                      Please rectfy the problem as soon as possible.

                      Regards

                      P.Prabhudoss

                      M/s SUBA SOLUTIONS PVT LTD

                      Vandalur
                      our landline telephone number is out of order for the past 4 days.can you plz rectify this problem.

                      ph no is 24640360.

                      pls do the needfull.


                      yours faithfully,

                      V.S.Rajagopalan
                      No:13, Ramana Apartments
                      Flat A
                      First Main Road,
                      R.A.Puram
                      Chennai-600028.
                      I lodged complaint on 07/04/2012.my compliant no is [protected].so far they have not attended the problem by repeated request for the past 4 days.
                      pls do the needful.
                      Dear Sir/Madam,
                      I am residing at Jaffekhanpet, chennai. My Telephone number is[protected] and is dead for the past 15 days. We have lodged the complaint to BSNL customer care and even to GM, DGM etc... but nobody turned up till now. Hope atleast by posting here i get some positive response. Let's see.

                      Regards,
                      S.Anand
                      respected sir/madam
                      our landline 26611345 is not workin from past 1 month...inspite of registerin complaint 2 times and comin to ur office in ritherdon road its been told it will alright in 2days..but till date its not workin..
                      so please see to that it works fast...
                      thankin u
                      I REGRET TO INFORM THAT I HAVE NOT RECEIVED MY BILLS FOR THE LAST THREE MONTHS WHY THIS
                      Dear Sir,
                      Our land line phone is working but cannot be used because of heavy noise. The caller facility provided earlier suddenly withdrawn by BSNL without any intimation to the subscribers.The new telephone instrument bought for want of caller ID has gone waste. Contacted the exchange replied that this facility has been withdrawn even for fire service and police stations and ordinary subscriber like me cannot expect for this facility and there is no remedy for noise.
                      I have surrenderd broad band and now I have to decide about the landline.

                      Name P.MANOHAR
                      PLOT No.373 ESWARAN NAGAR,
                      VEPPAMPATTU
                      PHONE No.27689698 UNDER PERUMALPATTU EXCHANGE/TIRUVALLUR DIVISION/CHENNAI TELEPHONES
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                        L
                        lalitha
                        from Bengaluru, Karnataka
                        May 24, 2008
                        Report
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                        hello
                        i am not abel to know accout usage..i don know wheather i am excceedin my limit..
                        D/Sir,
                        I could not unable to chek o[censored]sage account hence I don't know I am exceeding my limit.
                        Can you help me.
                        sir,
                        I could not able to check my account usage. Can u help me.
                        provide me an ideal number or the specific code through which i can check my usage any time & from anywhere that how much ihave used Bsnl dadaone broad band.
                        required specific numberd or code through i can check my usage.
                        not satishfied
                        not good
                        not agree

                        BSNL — could not able to check usage of BSNL-DATAOne usage

                        could not able to check usage of broad band from the Bsnlco.in
                        It always ask for the username and password id @ofdataone in& does not allows tocheck usage of broadband& how much is down loaded.
                        broadband usage details is not opening...very poor response from this site
                        show us the proper format o[censored]sage details so that we come to know how much we hav used...
                        only speed is satisfactory...other facilities r useless.
                        there is no proper response from customer care also...
                        please take suitable measures to overcome these problems...
                        sir i have reset my bsnl account management password, by using
                        bbservice.bsnl.in, it showed me conformation that ur password is
                        successfully reset, but now when i am using this password for
                        account management then it is showing me invalid user id/password, please help me, otherwise tell me alternative to check my account usage
                        Im not able to view my broadband usage for the past one week.In usage account profile my name please be corrected as H.Martin Joseph Albert insead of Martin A Albert.
                        sir .iam not able to check my usage account.iam all redy forget my pass word and currect user id.then pls find out my id
                        I am unable to view my usage statistics. I am not able to login using the user id and password that i use to login to broadband. it says invalid iserid/password. I am even unable to login to bbservice.bsnl.in to resolve/reset my password.
                        I forgot myportal user ID &password. Please help me.
                        to know more click on www.rakeshamudala.blogspot.com
                        I am unable to chek broadband usage using username and password which was given to me by BSNL. Please help me
                        sir,
                        I could not able to check my account usage. Can u help me.
                        i'm not able to see my account usage in bsnl broadband services.
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                          R
                          rajeev kumar ranjan
                          from Chennai, Tamil Nadu
                          May 24, 2008
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                          i have taken new bsnl broad band connection ON tel no.[protected] after installing modem about 10 day back till today I can't login. give error 691 after repeated complaints in local broad band office on[protected] but no response .
                          then they say to complain on 1957, on complaining on this number they give a complaint no.-190395 &say to wait
                          my mob no.[protected]

                          RAJEEV KUMAR RANJAN
                          N13 professor colony kankar bagh patna 800020

                          broadband connection of bsnl — error 691

                          in spite of entering the username,password correctly the connection was not possible and it shows error691

                          BSNL — BROADBAND NEW CONNECTION

                          APPLIED FOR BROADBAND NEW CONNECTION ON 1ST DECEMBER 2011 VIDE OB NO.47063188. SO FAR NO ACTION HAS BEEN TAKEN.ON CONTACTING MR.DHOOLAPPA,SDE, CSC, HOSAKEREHALLI SAYS THAT THERE IS NO PROVISION TO GIVE CONNECTION AND
                          ASKED ME TO CANCEL REGISTRATION.I REQUEST CONCERNED AUTHOURITY TO LOOK IN TO THE ISSUE AND HELP ME.

                          PRADEEP KUMAR
                          [protected]
                          Register PG Case against Such Officer..Each organization have such kind of people
                          your case will be resolved in 48 hr. at PG Case details link is ONLINE
                          http://www.bsnl.co.in/pg/pg1.htm
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                            T
                            Tanushree Saha
                            from Surat, Gujarat
                            May 24, 2008
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                            Sir/Mam,
                            Me Tanushree Saha an user of BSNL BROADBAND(Home 250) for 2yrs .
                            My modem type is:- SmartAX MT841.
                            No light of Link is blinking for more than one month, so i'm unable to surf the net.
                            But still BSNL is sending the bill.Pls do something.
                            Tanushree Saha
                            Tel No:[protected]
                            Sir/Mam,
                            Me deepak bhansali an user of BSNL BROADBAND for 4yrs .
                            My modem type is:- SmartAX MT841.
                            No light of Link is blinking for more than 3 days, so i'm unable to surf the net.
                            bhansali international
                            deepak bhansali
                            E-376(A) M.I.A, 2nd PHASE, BASNI-JODHPUR (RAJASTHAN)
                            TELEPHONE NO. 2748904
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                              Sanjay Gopinathan
                              from Bengaluru, Karnataka
                              May 24, 2008
                              Resolved
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                              The evdo scheme is a total fraud scheme atleast within the kerala circle. I purchased an evdo card on[protected], less than 10days, there is no sign of speed right within 1 kms radius.

                              I have tried complaining to all officers upto the GM of tiruvalla Mr. Sasidharan, the Gm has refused to entertain the complaint saying its the company which is at fault and not bsnl.
                              that we should file a case against the bsnl instead of complaining to him.
                              this is the respect he has for the company that is paying him his salary.

                              the investment made was 4820 as we need urgent backup.
                              this type people are sitting to entertain private companys
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Dear Sanjay,
                              What is the latest of your complaint with BSNL?
                              I also fall under the same issue with BSNL EVDO service. I am from Kerala, hope you too. I took this connection in January 2008. Right after a week, it started showing issues. I used to get disconnected once in 3-5 minutes (but the connection indication shows active) - when we get no display of pages, I needed to reconnect. This goes on continuously... And speed goes beyond normal dial-up. I too have complained with many people in BSNL.. nobody is interested to look into the complaints.. as they are so stupid to think that they get their salary whatever they do to their customers.. forgetting the fact that it is us, the customers who help to pay their salary.. their daily bread...
                              tks. Raj
                              I'm using BSNL EVDO (Tiruvalla, PTA, Kerala) from the first week of its announcement to (jan 26) till this day. I'm experiencing the same problem. Most of the time my connection drops after first few minutes but the dialer shows its active. All I 've to do is to disconnect and reconnect. I complained in BSNL office, but nothing happened. I live less than 2km from bsnl office& tower. BSNL customer service is the worst customer service in our country. Most emplyees @ the customer service center (not all ) knows nothing except to shout. They even don't pay attention to customers or their queries.
                              I was a bsnl landline customer 4 years back of number [protected]. and i cancelled that connection in 2006 because of high bill. But testerday I got a bill of Rs 504. I want to know the reason.
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                                Pavithra Poovaiah
                                from Pune, Maharashtra
                                May 23, 2008
                                Resolved
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                                I had very bad experience with the customer care department EXECUTIVE for the fourth time in the past 3 months i called in to complaint the problem with our land line connection.

                                The representative spoke with me very rudely, when i was online she was not listening to what i was saying instead she was speaking with others and once she made note of the phone number which is not working she hung up the call without informing me what was her next step to resolve the problem indeed a very bad attitude

                                And when i wanted to speak with the higher official she gave an incorrect number[protected] saying that it is managers number. she dint provide her name saying they are not supposed to tell there name . so i cant point out who it is but the complaints department number that i dialled and spoke with is[protected] and i had a very bad experience.

                                I request the concerned official to look into the matter and make the necessary arrangement to listen to the customers problem with the phone line and to provide a proper resolution .
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Even im facing a lot of problem with the response & behaviour of the Kengeri BSNL official.
                                Im suffering with regular disconnection of my internet. Once i spoke harshly with the officials and since then those people are purposely troubling me. My net works properly till 10:30 am and suddely the net
                                disconnects after 10:30 am, this drama continues till i go & complain once again later the net gets OK at around 3:30 pm without my followup. I always get the excuses for this concern.
                                I request the authoritie to kindly look into this concern. However im planning to switchover to someother
                                service providers.
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                                  Debadrita Ray
                                  May 23, 2008
                                  Resolved
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                                  Resolved

                                  BSNL websites are vnot opening. I don't have time to go their counters to pay the bill. Now cannot pay them online as well as cannot access their portal. Please can anybody suggest any alternative.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  I have a postpaid connection bearing No. [protected]. Though I had paid the bill of 5/08 amounting to Rs. 199 even in my current bill (6/08) it has been credited as outstanding previous balance. It is very much difficult to keep the payment slip for one month. I had paid the bill within 22.06.08 to 25.06.08 in cash at Salt Lake Telephone exchange, near Lalkuthi.
                                  MANY TIMES YOU FAIL TO SEND ME A PROPER POSTAL BILL FOR MY CELLONE. KINDLY SEND A BILL FOR EASIER MODE OF PAYMENT. SHEER SMS BILL IS NOT SUFFICIENT.
                                  my bill problem
                                  I have a postpaid connection bearing No. [protected]. Though I had paid Rs.700/- against the bill of 5/08 amounting to Rs. 534.00 (just after the due date and my out going facility was provide thereafter) even in my current bill (6/08) it has been credited as outstanding previous balance. Therefore, I am getting trouble to pay the bill of current month through post office. Mahendra Kumar Nath
                                  I have a postpaid connection bearing No. [protected]. Though I had paid Rs.700/- against the bill of 4/09 amounting to Rs. 534.00 (just after the due date and my out going facility was provide thereafter) even in my current bill (5/09) it has been credited as outstanding previous balance. Therefore, I am getting trouble to pay the bill of current month through post office. Mahendra Kumar Nath
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                                    sunil kumar jhalani
                                    from Delhi, Delhi
                                    May 23, 2008
                                    Resolved
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                                    My phone Is Dead Since Last 11 Day(No.[protected]. Phone is totally dead and i am lodged complaints on 13/5/08 No. 52904 also I reminded again & again on[protected]BSNL Area Manager) and call center No. 1500 (Complaint no. 4261258), but no responce from bsnl.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    my phone no 2411195 is dead since last 3 days
                                    Our telephone Nos.[protected] &[protected] are dead from today morning i.e.12.07.2008.

                                    Please take necessary action at the earliest.

                                    P.R.ROLLING MILLS P.LTD.
                                    S-707, ROAD No.6,
                                    V.K.I.Area,
                                    Jaipur - 302013
                                    Telephone number[protected] has been dead since last 5 days. Complaint number 54117 has been registered on 28/07/08. repeated reminders have been given to your Customer Service Officers.
                                    But we have not getting any favourable response from BSNL. Our telephone is still dead.

                                    so, kindly do the needful immediately
                                    I have submitted the bsnl form at your vaishali nagar branch on 12|09|07 with all the documents and Rs 500 for land line connection as i wanted broad band connection. but i have not received any proper answer yet. if possible, piease provide me a land line connection otherwise give me proper answer in written.
                                    Bill/D.N. No.:N203059
                                    Name RJJP[protected]
                                    Address: 111-Friends colony panchayawala sirsi road jaipur
                                    My telephone No.[protected]is dead 14th August, 2008. May kindly take neccessary action at the earliest.

                                    Shyam saraswat
                                    Ph.No.[protected]
                                    120/16, Vijaypath, Mansarovar
                                    jaipur
                                    In Septembet made complaint several times and my telephone worked only for 10 days and I will have to pay full month rent, beside that lot of inconvinence caused to me for that I will have to go in LOK ADALAT.

                                    All complaint no's already stored for giving reference.
                                    IN MY PHONE 2763453 MAKE AUTOMATICALLY LOCK I DID NOT CALL TO 9 SERIES PLEASE CORRECT IT
                                    my t.no 2359310 is dead since last one month i will lodged complent agen&agen but not respones
                                    my t.no[protected] is dead since last one month i will lodged complent agen&agen but not respones
                                    Phone is totally dead and i am lodged complaints from 4 day to BSNL NIRMAN NAGAR . I am Disagree for the staff of nirman nagar who is did not take any responsibility about the consumers,

                                    Instead of correction in the line they give suggestion to each other. They do not motive to do, have more politically

                                    In a month 15 days Internet not run and meanwhile the phone line also dead even still not solved.
                                    If somebody takes responsibility then let me know.

                                    My land line no is[protected]
                                    Sarswati Soni

                                    And if the problem is not solved early then i will claim in consumer court.
                                    Dear Sir

                                    I have a BSNL Telephone & I Have A broad band a Conection( Rs 250 per month plan ) also.Which Phone No is[protected] . I have a problem with of this month of Bill. My Bill amount is Rs 2597.00 of this month(December-2008).It has a mistake of this bill. Cause in last few years it hasn't come more than Rs 1000.00(in a Month) after conection of broad band.And I saw this bill copy, it hasbeen showed that I have been used Total 2708 Mb & See Below Detail.

                                    Total MB-2708
                                    Free MB-1024
                                    Net MB-1684

                                    It has a realy mistake.

                                    But I am very sure that I don't use havy internet I Can't used its more.

                                    If You Have Detail of this uses MB. So PLZ send me details of this no[protected] uses.

                                    I Hope you will help me for this problem cause I Can't pay this havy bill.So plz Help me.

                                    If You Can't solve this problem & take action So plz send or write me other E-Mail Id or Phone No. which have solve this problem or take this action of this problem.


                                    Encl:- A Bill copy of the month of Dec.2008 Attched.


                                    Regards,

                                    Anita Devi
                                    [protected] (M)
                                    Dear Sir

                                    I have a BSNL Telephone & I Have A broad band a Conection( Rs 250 per month plan ) also.Which Phone No is[protected] . I have a problem with of this month of Bill. My Bill amount is Rs 2597.00 of this month(December-2008).It has a mistake of this bill. Cause in last few years it hasn't come more than Rs 1000.00(in a Month) after conection of broad band.And I saw this bill copy, it hasbeen showed that I have been used Total 2708 Mb & See Below Detail.

                                    Total MB-2708
                                    Free MB-1024
                                    Net MB-1684

                                    It has a realy mistake.

                                    But I am very sure that I don't use havy internet I Can't used its more.

                                    If You Have Detail of this uses MB. So PLZ send me details of this no[protected] uses.

                                    I Hope you will help me for this problem cause I Can't pay this havy bill.So plz Help me.

                                    If You Can't solve this problem & take action So plz send or write me other E-Mail Id or Phone No. which have solve this problem or take this action of this problem.


                                    .


                                    Regards,

                                    Anita Devi
                                    [protected] (M)
                                    My phone no is 2282820 my phone is not properly working from three months i have complains many time but there is no response from your line man so please take some action and make phone in work
                                    I have submitted the bsnl form at your vaishali nagar branch on 20|09|07 with all the documents and Rs 500 for land line connection as i wanted broad band connection and internet tv .but i have not received any proper answer yet. if possible, please provide me a land line connection otherwise give me proper answer in written.
                                    person whom i have given 500 rs is mr. gyan ji his mobile no. is [protected]
                                    Bill/D.N. No.:

                                    no. ram27855
                                    Address:f-4 nidhi priya apartment, 85 vivek vihar new sanganer road, jaipur 302019
                                    Hi Sunil,

                                    Was there any effect of lodging a complaint here on this site?

                                    I am also facing the same problem. Please guide that what should I be doing?

                                    Thanks in advance.
                                    My Telephone number[protected] has been disterbed since last 10 days.

                                    Please take necessary action at the earliest


                                    krishna vachhani
                                    mo-[protected]
                                    g-16, city plaza ( space cinema )
                                    jhotwara road banipark
                                    jaipur
                                    dear sir my telephone no.is [protected] jaipuris not working properly i made complaints several time but not proper action has been taken so pls change my instrument and wire cable.my name RAKESH SHARMA 57 BARKAT NAGAR TONK PHATAK JAIPUR
                                    I lodged my complain thrice of time against "Bill is not delivered to resident address on time" in Vaishali Nagar exchange but there was no response. my complain is still being lingered on from so many weeks. My number is[protected]
                                    the service of bsnl landline is really poor . i am using two basic connections, broad band, and iptv. right now both telephones are dead . complaint has been made but it is of no use. they have changed the plan and charging extra for that.
                                    kindly correct before i go to consumer court.[protected]
                                    DEAR SIR MY LANDLINE PHONE NO IS [protected]IS NOT WORKING PROPERLY SO PLS CHANGE MY INSTRUMENT AS SOON AS POSSIBLE AND WIRE CABLE I COMPLAINT YOU 66DAYS BEFORE BUT TILL DATE THAT MY INSTRMENT AND WIRE CABLE IS NOT CHANGE SO KINDLY DO THE NEEDFULL ACTION
                                    DEAR SIR MY LANDLINE PHONE NO IS [protected]IS NOT WORKING PROPERLY SO PLS CHANGE MY INSTRUMENT AS SOON AS POSSIBLE AND WIRE CABLE I COMPLAINT YOU 66DAYS BEFORE BUT TILL DATE THAT MY INSTRMENT AND WIRE CABLE IS NOT CHANGE SO KINDLY DO THE NEEDFULL ACTION
                                    I have given an application form for new bsnl connection land line phone to mansarovar extention on 14.07.2010 and they had forwarded the application to nirman nagar extention for the line. Today is 26.07.2010 still I have not get any connection of land line and any reply from nirman nagar extention.

                                    I request you to kindly take this matter into action for good services.

                                    The new connection is with the name of Shri Radhey Shyam Jasoria and phone no. is[protected].
                                    plot no. 290, vardhman nagar - a, heerapura, ajmer raod, jaipur.
                                    My telephone no. is[protected] has been dead since last 2 days. Complaint number 92745 has been registered on 06/09/10.


                                    so, kindly do the needful immediately
                                    Pls send me call detail of july2010 to Sept 2010. My Land line no.[protected]
                                    [protected] my telephone is not working from last 4months, because your line man also doing job for other telephone company he is now promoting that particular connection so he disconnect our connection
                                    My phone Is Dead Since Last I month(No.[protected]. Phone is totally dead and i am lodged complaints on 24/11/10 No. 10008724 also I reminded again & again on[protected]BSNL Area Manager) and call center No. 1500 (Complaint no. 4261258), but no responce from bsnl.
                                    plz action this complaint
                                    My phone Is Dead Since Last I month(No.[protected]. Phone is totally dead and i am lodged complaints on 30/1210 No. [protected] also I reminded again & again on . but no responce from bsnl.
                                    plz action this complaint
                                    my phone no.[protected] is oneway before 10 days complained no. [protected] but jto of bari is not giving response please start my phone immedaitely.thankyoufrom rakesh garg([protected])
                                    Dear sir
                                    My telephone[protected] is dead from last 2 days I already report on your sevecie number 1500 toll free I didn’t get any response frome there .my complaint number is [protected]
                                    Sir we r also having one commom problem that we don’t have staff in or telephone exchangeo whenever we face that problem we will pay for that for line man

                                    Regards
                                    balkishan maharshi
                                    Danik navjyoti
                                    [protected]
                                    [protected]
                                    My telephone no. is[protected] has been dead since last 25 days. Complaint on 198 has been registered on 25/04/11. Still i have not get any response


                                    RKJain Mobile No [protected]
                                    Adrsh nagar link road
                                    Near sani maharaj temple Dungarpur
                                    My telephone no. is[protected] has been dead since last 25 days. Complaint on 198 has been registered on 25/04/11. Still i have not get any response


                                    RKJain Mobile No [protected]
                                    Adrsh nagar link road
                                    Near sani maharaj temple Dungarpur
                                    My landline No[protected] is dead/not working for last 2 days. I have lodged complain in automatic complain booking. Docket No. was given to me is [protected].
                                    Problem not resolved till date
                                    My telephone no.: is[protected]
                                    My telephone Instrument out of order from last week.I went to Triveni Nagar telephone office on 08th July'2011.Lineman with Incharge checked my Instrument & told me that Instrument out of order.You will come on 09th July'2011and replace with new one.
                                    Today I went to office, but no one replaced by Instrument.Line man told me that Store Keeper did not come to office upto 11.30AM.
                                    My Board Band also not worked

                                    Please look in the matter, How much time & money we will spend for replacement of Instrument.

                                    Arvind Bhargava
                                    My Phone Number 2342757 is not working since about one month. Initially the telephone line was noisy and after that totally dead, for which complaint was lodged on 21.09.2011, but no response was there inspite of repeated requests over phone. I have lodged complaint thrice, the last two complaint Nos. are [protected] dated 10.10.2011 (6.10 PM), which has been reported resolved without any rectification. On every attempt during the enquiry it has been informed "aapki shikayat already mojood hai, maintenance karya jari hai" but till date line is still dead. Again a complaint was lodged vide No.[protected] dated 19.10.2011 (3.50 PM), but there is no response as yet. I have reminded again & again at 198, 1500, Area Supervisor on 2340398, SDO on 2344000 and Area Manager on 2338080. This shows bad services of BSNL, as there is no services during last one month. I have a connection of broadband also, which also can not be used due to dead line. If any solution is there?
                                    The comments post on complain of telephone No.2342757 be read as[protected] as it belongs to jaipur (Rajasthan)
                                    my phone No. 2370964 is dead since 5-6 days I am trying to lodge complaint on 198, 1500, 2372198 but all in vain. where should I lodge the complaint?

                                    MK Chaturvedi
                                    Telephone No.[protected]
                                    My phone Is Dead Since Last 15 Day(No.[protected]. Phone is totally dead and i am lodged complaints no is - [protected] also I reminded BSNL Office but no responce from bsnl.
                                    Please See our Pole Wire is broken in pole pulling by Dumper it is required to be connected.
                                    Phone Owner- Pramod Kumar Luhadia, Luhadia Bhawan, E-15 Tulsi Marg Bani Park Jaipur
                                    [protected]
                                    my name is Vivek mathur wants new landline & BB connection, kindly tell me.
                                    I VIVEK MATHUR, SHIFTED IN JAIPUR WANTS NEW LANDLINE AND BB CONNECTION. CONTACT NO [protected]
                                    i have problem regarding my bsnl 3g data card.since from last 4 days i have done all recharge in my no.bt i mm finding problem related to net connection.i called 4 time to customer care executive nd talked with 4 executives but they are nt responding in proper way.even they are cutting my call.i m very disappointed from this.so please take it into consideration as soon as possible.i need my net connection.thank you..
                                    I have submitted the bsnl form at your sanganer branch on 10|09|12 with all the documents and Rs 500 for land line connection as i wanted broad band connection.but i have not received any proper answer yet. if possible, please provide me a land line connection otherwise give me proper answer in written.

                                    I request you to kindly take this matter into action for good services.

                                    he new connection is with the name of suresh parmar and mob.no.[protected]

                                    plot no. 73 mahaveer nagar-x, near kaidi farm, sanganer, jaipur
                                    i have problem with network of BSNL . i have three no[protected], [protected] and [protected]
                                    no network comes at my home which is situated in Taneja Block Adarsh Nagar Jaipur
                                    i have tried to contact so many times but no one contacted me or no solved my problem
                                    if possible solve my problem or guide me to shift via portability.( Mahesh Kumar Mehta )
                                    Is there any one in BSNL Jaipur who is really concerned about the consumers. I am having a BB connection of 4 mbps speed but the speed is NEVER NEVER made available to consumers. I have made infinite number of complaints. After the complaint I get the message for its registration and in couple of days I get the message that the complaint has been resolved. BSNL has got a magic wand to solve the problems without doing any thing.
                                    india worst servise of internet broadband why the continue that company they need to stop the servise why airtel take over bsnl braodband serices thats's why a proper servise need to be received plz take action ...

                                    vinod sharma
                                    Rajya Nayan
                                    Hindi Newspaper India
                                    My phone Is Dead Since Last 31 Day(No.[protected]. Phone is totally dead and i am lodged complaints on 15/8/2014 No. [protected] also I reminded again &amp; again call center No. 1500 (Complaint no. ), but no responce from bsnl.
                                    My broad band number is[protected]Jaipur) I had applied for telephone disconnection three months ago, but the same has not been disconnected by bsnl, but telephone bill is issued since last three months. I have not used telephone or broad band since last three months. I have made request for disconnection many time last letter handed on[protected] at Vidhyadhar Nagar Telehone office. I shall not pay any bill. Please refund my security deposit.
                                    LAL ASWANI
                                    [protected]
                                    On getting messages, pay your 12 month's bill one time and get 25% discount, I applied in Heera path BSNL office. My telephone number is[protected] and I get month's bill around 590/- with BB. I got. Jan, 2019 bill 8376/-. My bill has been inflated may be by 25% more. I have not calculated. Which BSNL office will help me, I don't know.
                                    Alok Kumar Mukherjee
                                    [protected]
                                    Telephone no.2361118 not generated online by Bsnl, Rajasthan I ld Skill University jaipur, khasa kothi Hotel, M.I.Road, Jaipur has complaint any time previous, pls send on line bill than we make payment toyour BSNL Office, Jaipur
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                                      Mithun G N
                                      from Delhi, Delhi
                                      May 23, 2008
                                      Resolved
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                                      Resolved

                                      Consumer No. 48703314
                                      Telephone No. 26729884
                                      Plan : DataOne Home 500

                                      With the current broadband plan, unlimited download facility is available from 2AM to 8AM. But even downloads done during this time is ALSO billed & hence it has crossed the usage limits.

                                      Worst part is that if you call up Bill Enquiry nos., either its always busy or its always unattended[protected], [protected] Though this is changed to 26941458, bills don't have the changed no.!!). When finally at some point of the day, somebody attended the call, there was another no. that I need to call for such complaint & thats always unattended no., finally landing up nowhere on my complaint, I'm filing it here.

                                      Thanks & Regards
                                      Mithun GN
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Very Poor Response by BSNL on resolving issues. The net connection goes off every day for 3 to 4 hours in the afternoon. None of the complaint lines work to register a complaint. The reference number raised on 15/jun/[protected] has still not been addressed.
                                      hi sir our compney land line is discanected so pls let me know the problem and we paid last month bill its landline no is 28399965
                                      Dear
                                      Kindly dis

















































































































































































                                      Sir.


                                      Kindly disconnect our telephone line No 26724673. I had given several times the complaint about the disconnect my telephone line. But the bill was sending every month. Please knndly disconnect it immediately. we will be surrender our phone shortly.

                                      Thanking you sir,
                                      Yoursfaithfully
                                      J.Gajendra Naidu





                                      S
                                      Even though we have paid the bill before the due date we have got the bill again with the same amount .should i have to pay the previous amount also with the current amount.
                                      Can you please help us to track the data usage? where exactly do i go to get it checked. Several calls to the helpline is not helping us in anyway.

                                      i seriously thing you should scrap the helpline or grievance numbers as they are mentioned only for namesake and are left unattended always. Such pathetic customer service. We have to run to the office even for a simple or a silly query as BSNL do not have the mail id's or phone numbers in working condition.
                                      HI I AM FACING LOT OF PROBLEMS IN bsnl broadband service...
                                      1) it becomes vey slow ..needs more than a minute to load the page
                                      2) if called to customer care no proper response.. people r not trained to guide consumers..
                                      3) always byzzy if called to complaints and grevences no...i[censored] r not intersted y should u give those nos. and waste u'r and our TIME
                                      4)bill ususlly dosenot come regularly..
                                      and no proper information passed to the consumer
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                                        thirumalar.c
                                        from Cuddapah, Andhra Pradesh
                                        May 22, 2008
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                                        I got BSNL net connection on 29th febraury this year. i'm using Home500c plan, according to which i get my night usages (2to8am) for free. however, each month i'm getting my bill for the full usage. on my opening month itself, they send me a whooping monthly bill of Rs.11400/- !
                                        When i went there, i was asked to take print of the usage, though it was already available with them. "if you want to adjust the current bill, then come back with a printed report!". this was their reply. think about this - adjustment? adjustment? i was only asking for my bill to be corrected. because of thier fault, i had to waste a day and money, to get my bill corrected.
                                        Yet again, i was not sent the corrected bill. i went back again, and got a cheek reply - "oh, your bill was corrected day before yesterday itself ! why didn't you drop by?" As if i got any info ! they think they are running a charity show, and that the customers are mere beggars crying for alms !
                                        And, this same story happened all over again, in the second month also. i've been sent a bill for rs.5230/- However, i didn't bother to make payment. i've asked for a corrected bill immediately. but, i'm yet to recieve any reply.
                                        BSNL is technically sound, but they have very VERY poor staff service to run the show. i hope it goes to dust, if it can't be improved. Atleast customers won't suffer.
                                        sir,

                                        I am a planner of Rs.250/p.m. i.e., 1gb upload and down load. My only grievance is if I am permitted to use 1gb uploan and down load, if I reach to 1Gb then the service should be stopped, and should be asked for further service. Then If i consent for further it should be by my consent
                                        Hi my name is Hanu B Krishna from Saidabad, Hyderabad. I was using internet connections for the past two and half years and very recently I have taken the BSNL connection two months ago. I had taken the plan of Business 1200. My first bill received was Rs.1200 approximately. To my surprise I received the second bill for Rs.30, 000. I immediately contacted the Accounts officer who had sent me the bill and explained him the whole problem and he says that he will send me the usage details. I have 16 computers which I use them for around about 288 hours in a month for which downloading will not go for too high. Apart from that I browse internet for checking my emails.For the past two and half years I am using TATA broadband for which I am paying Rs.1400. undoubtedly BSNL internet is absloutely good speed but when itt comes to the service it's the worst. Employees are ridiculous and they dont even bother to respond. When I asked the officers and say about my complaint they say that you have used it and thats how the bill is very high. They dont have a proper system and the employees are illiterates when it comes to technology. You ask anything about the technical terms they say they have no idea about it.
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