[Resolved]  BSNL — Services

Address:

Thane, Maharashtra

Folks i have been complaining since long but as usual its falling in deaf ears.

________________________________________
From: Nadar, Jebastian
Sent: Wednesday, 6 October 2010 8:55 PM
To: [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; dir.[protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in
Cc: '[protected]@bsnl.co.in'; '[protected]@gmail.com'; '[protected]@bsnl.co.in'
Subject: RE: shifting of telephone number 2200402 - case of Shri Jebastian Nadar
Importance: High

Dear Concerned Authorities/ Officers,

This is to inform you that my complaint has been ignored for the past 3 and half years.

I have been continually following up for the past 3 and a half years and till date there is absolutely no word or courtesy from your end to even check for a possible solution. While many of our society members have received their landlines transferred, I am yet to see any positive indications on my request.

Please consider this mail to be final request perhaps complaint for the delay in servicing requests. Failing satisfactory revert from your end, I would move this complaint further to higher authorities.

Thanks & Regards,
Jebastian Nadar | Assistant Manager | Placement
Marsh India Insurance Brokers Pvt Ltd
1201-02, Tower 2, One Indiabulls Centre,
Jupiter Mills Compound, 841, Senapati Bapat Marg,
Elphinstone Road (W), Mumbai- 400 013
Office: +[protected] | Fax: +[protected] |
Cell: +91 [protected] | Email: jebastian.[protected]@marsh.com
________________________________________
From: Nadar, Jebastian
Sent: Monday, 2 August 2010 4:26 PM
To: '[protected]@bsnl.co.in'
Cc: '[protected]@bsnl.co.in'; '[protected]@gmail.com'; Nadar, Jebastian
Subject: RE: shifting of telephone number 2200402 - case of Shri Jebastian Nadar
Importance: High

Dear Officer In charge,

I am still awaiting a positive confirmation on this. My 3 and half years old request is yet to be processed.

As per your earlier mail dated 10th November, 2009, our telephone connection was not transferred due to non co-operation of builder. I would like to bring to your notice that new lines have been installed in our society buildings now.

I humbly request you to honour this long pending request and do the needful at the earliest. As referred earlier, I always trusted BSNL services to be the best and I’m still waiting for this number to be transferred.

I believe that the needful procedures will soon be carried out properly.

Thanking your in anticipation.


Thanks & Regards,

Jebastian Nadar | Assistant Manager | Placement
Marsh India Insurance Brokers Pvt Ltd
1201-02, Tower 2, One Indiabulls Centre,
Jupiter Mills Compound, 841, Senapati Bapat Marg,
Elphinstone Road (W), Mumbai- 400 013
Office: +[protected] | Fax: +[protected] |
Cell: +91 [protected] | Email: jebastian.[protected]@marsh.com


-----Original Message-----
From: Nadar, Jebastian
Sent: Tuesday, 10 November 2009 1:50 PM
To: [protected]@bsnl.co.in
Cc: [protected]@bsnl.co.in; [protected]@gmail.com
Subject: RE: shifting of telephone number 2200402 - case of Shri Jebastian Nadar
Importance: High

Dear Officer,

Builder has handed over the responsibility to our Society which was formed more than a year back.

I had received a call from your office in this regards and they had requested me to ask our society members to contact your office.

I was given to understand by our society people that they were contacted for the work of laying telephone lines; however there were some disagreements on the way work was to be carried i.e. digging and re-organising of the same area.

Request you to re-initiate the talks with society members.

I had experienced best services from BSNL in the past and still wish for your services. Only this instance is being a hindrance for me to avail of your services.

Hope to have continued relation with you and appreciate your efforts to resolve this issue.


Thanks & Regards,

Jebastian Nadar | Assistant Manager | Placement
Marsh India Insurance Brokers Pvt. Ltd.
Gr. Flr, Tower 1, Peninsula Corporate Park, Lower Parel, Mumbai - 400 013
Office: +[protected] | Fax: +[protected] |
Cell: +91 [protected] | Email: jebastian.[protected]@marsh.com

-----Original Message-----
From: [protected]@bsnl.co.in [mailto:[protected]@bsnl.co.in]
Sent: Tuesday, 10 November 2009 1:33 PM
To: Nadar, Jebastian
Cc: [protected]@bsnl.co.in; [protected]@gmail.com
Subject: shifting of telephone number 2200402 - case of Shri Jebastian Nadar

Dear Sir,

As per report received from the field unit, due to non co-operation of builder for laying of cable in Madhav Sansar, the telephone number 2200402 not being shifted. Staff has met to the builder personally but no response.

Thanking you,

Nodal Officer (PG) O/o PGMT, Kalyan


-----Original Message-----
From: Nadar, Jebastian
Sent: Thursday, 29 October 2009 1:10 PM
To: [protected]@bsnl.co.in
Cc: [protected]@bsnl.co.in
Subject: Transfer of Landline
Importance: High

Dear N. Kumar Sir,

I am a customer of your reputed company since more than 5 yrs now, based in Kalyan.

I had given an application to transfer my Landline #[protected] in the year 2006, for which after many follow-ups there was no reply. With regular and disappointments each time, I had lost hope of getting this issue resolved.

Yesterday I got a notice for cancelation of my connection, stating this was my final notice to contact your office.

On investigating, I understood that your communications till date never reached me since the address updated at your end was incorrect.

It has been a very bitter experience interacting with your officials in Kalyan who never took any ownership and never showed any interest in having this matter resolved.

Request you to look into this matter on priority.

Thanks & Regards,
Jebastian Nadar | Assistant Manager | Placement
Marsh India Insurance Brokers Pvt. Ltd.
Gr. Flr, Tower 1, Peninsula Corporate Park, Lower Parel, Mumbai - 400 013
Office: +[protected] | Fax: +[protected] |
Cell: +91 [protected] | Email: jebastian.[protected]@marsh.com