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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Aug 13, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 767

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P
pratyush
from Mumbai, Maharashtra
Oct 1, 2008
Resolved
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I have transferred my address from Chandra Layout to S.G. Palya, Koramangala, last month but till date they have not done it. They are giving numerous chain of numbers to contact, but whom ever I will contact they are saying they they don't know what to do and some other silly excuses. I am totally fed up of their service. My number was[protected].
Aug 14, 2020
Complaint marked as Resolved 
I AM SRI SAIKAT BASU SON OF SRI LAKSHMI NARAYAN BASU OF VILLAGE-GOPALNAGAR, P.O.-PAR GOPALNAGAR, P.S.-SINGUR, DIST.-HOOGHLY, A SUBSCRIBER OF WEST BENGAL TELECOM CIRCLE UNDER BERABERI TELEPHONE EXCHANGE UNDER TARAKESWAR TELEPHONE EXCHANGE.( NO & NAME OF S.D.E. [protected]-SISIR BISWAS)MY TELEPHONE NO. IS[protected].I AM A GOVERNMENT EMPLOYEE.6 MONTH AGO BSNL DECLEARED, 20% REBATE FOR GOVERNMENT EMPLOYEE OF THEIR BROADBAND BILL.. I APPLY FOR 20 % REBATE ON JANUARY-2011 AND AGAIN 25 TH FEBRUARY-2011 TO TARAKESWAR TELEPHONE EXCHANGE WITH REGARDING DOCUMENTS.BUT TODAY, I GET MY TELEPHONE BILL WITHOUT 20% REBATE.PLEASE QUICK HELP ME FOR 20 % REBATE) MY MOBILE NO IS [protected]
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    Deputy Secretary (Finance)
    from Irinjalakuda, Kerala
    Oct 1, 2008
    Resolved
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    The Telehone bearing No.2223 0714 in the office of the Project Director, Project Implementation Unit, Karnataka State Highways Improvement Project, K.R.Circle, Bangalore is having cross connection/cross talk problem since 4 months. Even after repeated complaints to BSNL the problem is not solved even today.

    Hope the problem will be solved immediately and permanently without waiting for further complaints.
    Aug 14, 2020
    Complaint marked as Resolved 
    [protected] give the adress in full deatils
    [protected] full address
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      S
      shantharam
      from Irinjalakuda, Kerala
      Oct 1, 2008
      Resolved
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      I am one o[censored]sers of BSNL Landline telephone since 15 years and my phone no. is 23516373 in Bangalore at Sanjaynagar exchange.The phone is dead since two months : but I am promptly getting the bills for payment.I have lodged complaints so many times that, I am fed up with the indifference of the authorities.The ready made answer the line man gives is that there is a cable problem and he asks us to conact the "higher ups" and the "Higher Ups" (sitting very high as usual)when contacted tell us to bear with the problem or we are at liberty to change the service provider.
      My son has put the poster of Priety Zinta who is the brand ambassador of BSNL and he is planning call her or send mail to her explaining to her about the corrupt and ineeficient practices of BSNL, so that she can explain the darker side also to her compatriots.
      Can somebody really save us from the apathy of these BSNL authorities. Is there no accountability at all? What are the senior officers and the Top management doing? How can such a thing happen to the faithfull consumers of BSNL? I also have got the Bsnl Broad band which never worked for more than a month. BSNL was after me till the hardware was sold.Please do something in this regard

      My Address:
      K.G. SHANTHARAM
      #68, 60 Feet road, Bhoopasandra,
      Sanjaynagar,
      Bangalore, 560094


      Your most dissatisfied customer,

      Shantharam
      Aug 14, 2020
      Complaint marked as Resolved 
      our bsnl landline phone is not incoming please repair mym phone
      Sir,
      You are not alone.
      We are bsnl customer for the last 1.5 decades and also bsnl broadband.

      Our land phone and broadband is dead almost 40% of the time.
      With repeated complaints no corrective action has been taken so far.
      ceena
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        S
        Shekhar
        from Mumbai, Maharashtra
        Oct 1, 2008
        Resolved
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        To,
        The GM
        BSNL
        Secunderabad

        Subject: Delay in attending complaint and poor response.
        Complaint no 13984 dated Sep, 28, 2008.

        Sir,
        There has been a complaint regarding broadband connection, with the complaint no#13984. I am a resident of Alwal, and should say that there has been a very poor response regarding it. The complaint was registered two days ago, and it has been unattended.However, I have been at home for two days( absent from my work) waiting for technician to attend my complaint.

        Secondly, a technician gets away unreadily without even entering the apartment and checking on the connection on Sep, 30th-Tuesday

        I am very upset with the employees with such rude and poor behavior. BSNL has been a reputed Govt.establishment, but lately there haven’t been such good results when a customer complaint is launched.

        I, therefore, kindly request you to take strict action about it. Please do not keep the customers waiting.
        Thanking You.
        Yours Sincerely.


        M.V.C.Shekhar.
        [protected]
        27972618.
        Aug 14, 2020
        Complaint marked as Resolved 
        Yes i do support shekhar.
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          S
          Susama Nanda
          Oct 1, 2008
          Resolved
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          my telephone no.is[protected] of bhubaneswar ( Orissa) circle .our telephone line always faulty but when we give complain no one hear even JTO & lineman. as we are regular requiring bsnl connection, we require your interference in this regards, since last 15 days our telephone is faulty although all telephones of our village working properly. when we told about that to lineman he assured to correct but till now we not receive any information or our phone not suitable for use. when other call to our phone billing starts. please take necesary steps regarding this quickly.
          Aug 14, 2020
          Complaint marked as Resolved 

          BSNL Landline — faulty of phone line since last 15 days

          our telephone line always faulty but when we give complain no one hear even JTO & lineman. as we are regular requiring bsnl connection, we require your interference in this regards, since last 15 days our telephone is faulty although all telephones of our village working properly. when we told about that to lineman he assured to correct but till now we not receive any information or our phone not suitable for use. when other call to our phone billing starts. please take necesary steps regarding this quickly.
          dear sir,

          my telephone no. 22314986. Last ten days not working my telephone. I have several complaint.

          kindly rectifiy the above matter.

          chitra vijendran
          sdafsff sdff
          my bill check no[protected]
          i have broadband plan change
          BSNL Landline is Dead since last 15 days, pls rectify it
          I am fedup with the service of BSNL LANDLINE service. Our telephone get dead every month since last 3 months and is not corrected fast. when complained to bsnl office i come to knew that there is cable breakdown. This breakdown is not cleared since last week i.e. from 11/07/09. The BSNL money in improving there service rather than advertising seeing this many people would like to get its connection. Also the attitude of BSNL workers is like if they are doing a favour. they are not interested in providing the service but in lazyness. Please do us a favour and get the landline started of Tarun Nagar-I, Memnagar, Ahmedabad - 380052.
          respected one. our bsnl landline(ph;[protected] is dead since 1 week please rectify it.

          BSNL — landline dead since 10 days

          ear sir,
          My landline o[protected] is dead from last 10 days.already complaint was given to local bsnl office.but me not got any responses yet from there..so please take an some action sir.our kindly request u to solve our problem as early as possible...

          BSNL Land line service — Our Phone is always faulty

          It has become a regular affair to visit the local MR. Prasad -JEO Bsnl at East Maredpally Every fortnight with a complaint about the faulty telephone service. After 3to 4 days technicians will do something and again the same old problems. Our connection is more than 10 years old inspite of repeated written and Oral complaints BSNL is not capable of providing proper receiver. They gave me again age old discarded set which causes problems. This intern has caused family misunderstandings and problems. We are paying the fat bills regularly and Never get the proper service!!! we are sick of Such a lethargic department.

          BSNL — Telephone is dead from 15 days

          My BSNL Land line phone number[protected] is dead from the last 15-20 days even after we have complainted many times(about 10 times made complaints).

          Still there is no one to help. Seems like the government Organization does not want any one to use their lines and want everyine to switch to Private telephony.

          BSNL Landline — Phone is dead since last 10 days

          Phone is dead since last 10 days
          BSNL INDIA NO1

          CHITING AND TOTAL CRIME...

          my phone no 10 month close 22886303 ahmedabad
          i pur evdo net bsnl 2mbps speed .evdo no.[protected] ahmedabad
          speed on net 5 kbps .run my nett.
          pay full payment bsnl .

          OPEN CRIME BSNL NO 1
          OPEN CHITING.

          INDIA KA KOI BAROSA NAI KARNA CHAHIH.

          DAYAL



          DAYAL WADHWANI
          BSNL NO1
          GM KO COMPLIANT DE HAI
          VO COMPLIANT FAX SEH DI HAI TOTAL RECOAD HAI HUMERA PASS AAJ TAK JAWAB NAI
          AAYA RTI KARU >CBI COMPLINAT KARU
          karaikudi kilasival patti[protected]
          sir

          my no[protected] dead for last 13 days please see my case otherwise we will change over to other network

          cunchelim-mapusa goa

          waiting for quick reply

          marcos
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            R
            Rohit Joshi
            from Pune, Maharashtra
            Oct 1, 2008
            Resolved
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            I have been using Dataone connection for almost a year...
            But since the past few weeks, when i connect the connection hangs in between. The status remains ' connected' but the data transfer stops resulting in the hang state.. It does not allow me to disconnect either. !!! This is very irritating, beacuse it happens frequently .
            Sometimes twhile connecting he server does not respond at all... !!!

            Plz tell me why is this happening ...

            Regards,
            Rohit
            Aug 14, 2020
            Complaint marked as Resolved 
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              N
              Navneet Chaudhary
              from Hyderabad, Telangana
              Sep 30, 2008
              Resolved
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              Resolved

              Dear Sir
              The bsnl account management site from where the broadband usage is seen could not be opened for more than 5 days. Its very irritating because we cannot find out if we have acceded the limit or not.

              Thanks,
              Navneet Chaudhary
              Aug 14, 2020
              Complaint marked as Resolved 
              Dear Sir
              The bsnl account management site from where the broadband usage is seen could not be opened from the date of connection days. Its very irritating because we cannot find out if we have acceded the limit or not.
              thanks
              satyam mishra
              Dear Sir
              The bsnl account management site from where the broadband usage is seen could not be opened for more than 5 days. Its very irritating because we cannot find out if we have acceded the limit or not.
              plz do correct the error...

              thanks ih advance
              siddhabh manoria
              UNABLE TO CHECK USEAGE OF my ACCOUNT
              i am not able to check my account usage details from last week kindly debug your website so that it would be helpfull for us to check our account details
              The bsnl account management site from where the broadband usage is seen could not be opened for more than 5 days. Its very irritating because we cannot find out if we have acceded the limit or not.
              very urgent
              Dear sirs,

              I am trying to see the dataone usage account for last 7 days or so as it is refusing to display, though I am able to check the inbox. It is important for me to check the account regularly so I should not use more than 1 GB.

              Kindly look into this. If you have any comments to make, either you can mail at [protected]@dataone.in or my husband's mail id [protected]@yahoo.com. The monthly landline bills are regularly sent to my husband's mail box becuase he is a regular user of your broad band service. He deals in every matter on behalf of me.

              Regards,

              Krishna Guha
              [protected] &[protected]
              i am murugan. i am a dataone 250 plan customer. since three months ago we could not see the account usage details. but my last month (november-2008) bill is 1800. but last month the net was not working properly. pl tell a solution
              thanks
              murugan

              dataone — not able to open account usage in dataone.in

              sir,
              Am not abe to login into the site dataone.in to check my account usage.It jus keeps showin loadin . Please resolve it soon as possible.

              DATAONE BROADBAND — account usage not seen

              sir,

              i can not see account usage in your portal, kindly do the needful since 10 days
              in the matter immediately.


              my contact no.[protected]
              even iam facing same problem someone plz help me
              more than 3 weeks i couldnot view my account usage details. pl tell me a solution. i cant check whether i crossed 1.5 GB or not.
              I am also facing the same problem. The site only opens for a few days a month.
              the websit http://bbservice.bsnl.in is in capable of opening


              the concerned authorities are requesed to look in to this matter with care and take the action as soon as possible
              the website http://bbservice.bsnl.in is not able to pop up like other websites is the website under repair the concerned authorities are requested to look in to this matter and take the action as soon as possible

              dataone — bsnl account site is not opening

              i am an new user of dataone broadband. i am facing an problem about the bsnl account site how much i had usedi have no option to see the information? please give me an appropriate ans .or give me an another site name or any other option formy solution
              yes, its true.i'm also irritated by this thing for last 2 weeks
              account usage site is not accesible
              sir,
              i am unable to check my dataone broadband account usage for past 15 days...i dont know how much i have used...last month also because of same problem i exceeded the limit...i am very unhappy with the site,
              i am an new user of dataone broadband. i am facing an problem about the bsnl account site how much i had usedi have no option to see the information? please give me an appropriate ans .or give me an another site name or any other option formy solution
              since last two weeks i am unable to check my account usage.whats the problem i dont know.can you help me with this problem.
              when i click on account usage the cannot find server screen appears
              i cannot access my account to see the usage
              me 2din se apna bsnl broad band account dhekhne ki try kar raha hu but mughe abhi tak account memory ka pata nahi .please mughe account dekhne ki site bata de
              pls tel me how check my usage as early as possible
              sir,
              I am unable to access my broadband account with phone number[protected].please let me know the details.
              Dear Sir
              The bsnl account management site from where the broadband usage is seen could not be opened for more than 20 days. Its very irritating because we cannot find out if we have acceded the limit or not.

              Thanks,
              Ajay Sogani
              sir,

              I am unable to check my account usage details from last two months. I don't know how much I have used. Because of this problem I exceeded the limit...i am very unhappy with the site. pl give me a solution.

              Thanks.
              Sindhu Nair
              sir,
              i am unable to see even the option for checking usages on dataone site in my account from last 7 days. my plan is home 250. please help me out of this.
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                L
                lavizin
                from Delhi, Delhi
                Sep 30, 2008
                Resolved
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                Resolved

                I stopped Coin box PCO of Bsnl before 6 months. I gave application to disconnect my BSNL connection, i gave an application to disconnect my connection, their no due amount on me of bills and i wrote in application to payback my deposit to me.
                But still they are sending me bills and not returning back my deposit. the worst customer service across the nation. still they will not improve there CUSTOMER SERVICE, a day will come when their is no Customer to them.
                Wish them good luck.
                Aug 14, 2020
                Complaint marked as Resolved 
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                  S
                  shaji.v.u
                  Sep 30, 2008
                  Resolved
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                  Resolved

                  I am one of the customers of BROADBAND INTERNET CONNECTION HOMEPLAN provided by BSNL and have been using this since 2006 september. Unfortunately our modem(Dataone smartex MT882) has got damaged on march20th 2008 accordingly i contacted our nearest customer service of BSNL also commercial office ernakulam-cochin on 19th April 2008 we applied for a new modem and already paid Rs 1248/- in the commercial office ernakulam (refer bill/DN No: 23750/[protected] /KY0033352)
                  MY TELEPHONE NUMBER : [protected] and Consumer No:1987089
                  I regret to inform you that, no actions have been taken yet though i paid full amount in advance they neither replaced nor returned the money.For last one month my net connection is out of order and the loss due to that is too much.

                  I would like to request your good selves to find an amicable solution for this
                  i will be verymuch grateful to you and the valuable service provided by you to interact with public.
                  thank you

                  SHAJI.V.U
                  11/699, VELUTHEDATH, VADACODE.P.O, COCHIN-682021
                  Aug 14, 2020
                  Complaint marked as Resolved 

                  BSNL INDIA BROADBAND INTERNET CONNECTION — DELAY IN MODEM REPLACEMENT

                  I am one of the customers of BROADBAND INTERNET CONNECTION HOMEPLAN provided by BSNL nad have been using this since 2006 september. Unfortunately our modem(Dataone smartex MT882) has got damaged on march20th 2008 accordingly i contacted our nearest customer service of BSNL also commercial office ernakulam-cochin on 19th April 2008 we applied for a new modem and already paid Rs 1248/- in the commercial office ernakulam (refer bill/DN No: 23750/[protected] /KY0033352)
                  MY TELEPHONE NUMBER : [protected] and Consumer No:1987089
                  I regret to inform you that, no actions have been taken yet though i paid full amount in advance they neither replaced nor returned the money.For last one month my net connection is out of order and the loss due to that is too much.

                  I would like to request your good selves to find an amicable solution for this
                  i will be verymuch grateful to you and the valuable service provided by you to interact with public.
                  thank you

                  SHAJI.V.U
                  11/699, VELUTHEDATH, VADACODE.P.O, COCHIN-682021
                  Hi all,

                  My name is Robin Varghese and I belong to Bangalore Urban Circle.Iam located in BEML Layout 6th Stage, Kundanahalli gate, Marathahalli, Bangalore.

                  I have applied for a new BSNL Telephone connection with Broadband connectivity on April 3rd over Internet.Till date no one has contacted me regarding this new connection.I mailed all the people whom I got from BSNL Site, still no reply.

                  Till date I have contacted the toll free no[protected] then 1500 and finally they asked me to contact the Marathahalli Commercial Office and given the nos 25289421/25289411 which unfortunately no one is picking up.

                  Kindly help me if you can.
                  BSNL has got one of the worst customer service.
                  THIS IS REALLY BAD.. HEIGHTS OF TAKING ADVANTAGE FOR BEING A GOVERNMENT SERVANT..NO ONE TO ASK ABOUT THERE RESPONSIBLITIES .. THE SERVICE THEY PROVIDE IS V BAD.. NOR DO THEY RESPOND TO CUSTOMER SERVICE CALLS ..IF NOT IN MOOD DONT RECEIEVE THE CALL, IF RECIEVED DONT SOLVE THE ISSUE..SOMETIMES HANG THE CALL..THIS 1957 CUSTOMER SERVICE NUMBER HERE IN MANGALORE IS GOOD FOR NOTHING AND THERE WAS THE OTHER NUMBER 151 OR SOMETHING THEY DONT COME UNDER MANGALORE JURISDICTION SO WE HAVE TO CALL UP TO EXCHANGE.. THERE EVERYONE ARE BUSY ..LAST BUT LEAST WHAT THEY SAY IS TODAY NO ONE IS AVAILABLE AS THE CONCERNED PERSON IS ON LEAVE../ HE IS GONE OUT ON DUTY.. SO WHY DO U PROVIDE THE SERVICE ...? YOU ARE RIGHT THESE PEOPLE ARE ONLY AT RECIEVING END. WHEN GIVEN A COMPLAINT THEY DONT GIVE LOCKET NUMBER.. WHEN ENQUIRED AGAIN THEY ASK ABOUT THE LOCKET NUMBER.. THEY SAY NO COMPLAINT HAS BEEN REGITERED AGAIN IF ASKED TO TAKE THE COMPLAINT THEY SAY " I TOOK IT NOW.." AND WHEN I ASK THE LOCKET NUMBER.. BY THEN THEY DROP THE CALL TURNING THERE HEARS DEAF..NOT EVEN A SINGLE CUSTOMER SERVICE EMPLOYEE GIVES A COMPLAINTS NUMBER.. SAD BUT TRUE AND THEY SAY SERVICE IS GOOD..
                  Starting to Now my Modems NOT properly worked I Lost my Money of One year.BSNL cann't find The Problem until Now...

                  I am the customer of internet brodbnd home plan provided by BSNL and have been using this since 2008march .At that month of march 2008 i can get new connection, i am working aboard, thats why i am taken the connection...i am not satisfied with Your service provided by you.Because your staff can't solve that problems ...

                  However your company people monthly 4 times coming to my home untill now...

                  But last tOctober and november 2008 they are not attend my complaints .

                  Now what solution you have to advice...

                  Can u return the money of which i paid for one year..

                  MY TELEPHONE NUMBER : [protected]
                  Exchange : -BSNL Narakkal.

                  thank you
                  Denny Peter
                  Dubai.
                  [protected]
                  Internet is not working from past 3 days no action has take..
                  COMPLAIN NO : 682145.
                  Please reply me ASAP.

                  thanks
                  Good day sir,
                  i am sreejith from thalassery, my landline number is [protected] wireless high speed internet connection (250 plan monthly unlimited).my internet is not working 26-09-09 onwords.i compliant TLY exchange but they didn’t rectify the problem till date. so I kindly requsted to rectify the problem as soon as possible.

                  thanking you
                  sreejith.k.n
                  i took new EVDO conection me paid money but not working( not enogh range) till today now finished one month what i do no need your conection pls cancell and refund my money
                  i got shocked by viewing my internet bill last month, i had got a bill of sum RS 9800 for a monthlly plan of RS 250. I WANT YOU TO CHECK MY BILL ONCE AGAIN SO THAT I YOU CAN FIND YOUR MISTAKES.I HOPE YOU WILL DO THE NEED FULL AT THE EARLIEST, MY TEL NO IS[protected]
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                    D
                    Dilip Purushottam Chitre
                    from Chennai, Tamil Nadu
                    Sep 30, 2008
                    Resolved
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                    Resolved

                    My land line telephone number (+91+[protected] has been dead since June 2008 and despite telephonically registered complaints the company----BSNL Pune----has not repaired the connection till date. Meanwhile, it has billed me as usual for the service they are supposed to provide.

                    I wonder whether it is a dead telephone line I am paying for or a dead bureaucracy and its dead technical services department.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    My landline telephone at Pune 25422595 is not working since last 2 months, We gave copmlaints 2 times but the phone is dead. Some time we receive a call thet the phone will be put to order very soon but it doesn't work. Our above landline is dead since 2 months and we have no alternative to switch to new Mobile Connections. If the things continue till December end 2009, we shall surrender this landline connection and discontinue.

                    Hope this time the complaint will be resolved

                    With best regards
                    mukund rane
                    My landline telephone at pune 26111557 is not working since the last 15 days. Have given a complaint personally as well as by phone. The concerned person mentioned that we need to go near ladies club he also gave a number but there is no response on both the numbers.

                    The landline keeps going dead for 15 to 20 days every second month. Kindly see that the sameis resolved at the earliest.

                    thanks
                    Marina
                    Our Landline No. is 25673508 is not working since last 2 months. we gave complaints on phone as well as I personally visted twise. My Father who is 76 yr. old he visted twise. I spoken to Mr. VITANKAR in Model colony Telephone exchange, Pune, Maharashtra on last Friday 12 th Nov. He told me the line man was on leave and i will send the Other area line man to relive the problem on saturday.
                    AS usuall no one come to see . Today I am trying to speek to Mr. Vitankar but he is not taking his phone and when i call on landline they told me he is not yet come to the office.
                    If it is not possible to solve this problem let us know, we will surrender our phone.

                    Hope this time the complaint will be resolved

                    With best regards

                    PISAL MADHURI
                    We disagree the bill no.[protected]for the month of feb as our landline was shifted & started at 7 march11. landline no.is 25438855.
                    Mr.Ajay Phutane
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                      Rajesh Gupta
                      from Agra, Uttar Pradesh
                      Sep 30, 2008
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                      Dear Sir,

                      I had been disconnected my telephone no[protected] on dated 26/05/2008 and i have paid the all dues against above mentioned phone no.Four months has been lapsed but security refund cheque not received till date. Pls send the Cheque below mentioned address:-
                      Rajesh Gupta
                      H-No-106, Vijay Vihar, Khazuri Pusta Raod,
                      Opp- DLF, Loni (UP)
                      Pls lok into the matter and do the needful.
                      Thanks & Regards,
                      Rajesh Gupta
                      i DISCONNET MY PHONE [protected] IN 2006.TILL I NOT RECEIVED MY SEC REFUND.

                      pANIPAT
                      Haryana
                      Sir, I have your bsnl landline No[protected]. Now i have no need for it. so kindly disconnect this landline Number of BSNL. Thanks
                      Sir,

                      Our Land line phone was locked with 12419795 .Now phone not working with unlock number 12419794.

                      Please solve the problem

                      Our Land Number Is[protected]
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                        A
                        anil maurya
                        from Chandigarh, Chandigarh
                        Sep 29, 2008
                        Resolved
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                        Resolved

                        i have activated gprs on my mobile no. [protected] for using internet on my laptop . as they told me that the downloading speed will be 12 KB -14 KB but i am getting only 3 KB./ s

                        I AM FACING THIS problem from 2 months
                        i call to customer care many times but no results came out...
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        My friend applied for EXCELP fecility to get cheaper call rate
                        at 2 nos, following standard norms., by sending SMS to 53733.
                        one STD NO was wrongly activated,[protected] instead of
                        [protected]correct no), due to fault of BSNL Employees, though correct no was sent by SMS, ( message seved in mobile outbox).

                        After, repeated assurance to rectify their fault, now they are now telling in helpline that same cannot be rectified before 180
                        days.
                        Pl. do the needful to activate the correct no.

                        Regards
                        contact no- [protected] (BSNL ORISSA CiRCLE)
                        My postpaid mobile [protected] sim lost along with set, got replacement. However, unable to rectify the problem of out going calls.
                        when i have taken the GPRS connection the speed was 460kbps but now it is reduced to 115kbps. may i know the reason. pl reply.
                        why you people are not connected my gprs connection, i am trying from so long days...plz give me collection
                        mob no [protected] kiran kerketta
                        Huy! My phone number is [protected] and it is under the Hamirpur BSNL circle. The problem is that the gprs connection speed during the evening hours ( between 7pm to 10 pm) is so small that I am not even to surf on the net. What might be the reason and how can it be solved?
                        I am using GPRS since nov 2008, every 7 days it is disconnected, after getting customer care calls it is working. now it is not working since weeks. somtimes it will get connected but download very slow.
                        please do somthing.
                        Thnks
                        I have taken BSNL GPRS Voucher for Rs.99 on dt.3.3.09 and get recharge for 30days. Then I access internet for one day, for next day it was disconnectd automatically. Then after when ever I try to connect GPRS my mobile shows "Pocket data not available". Then I complain to Costomer care, they assure me for resetting but they did not. This was negligency or not.
                        I HAVE TAKEN GPRS POSTPAID, IAM STAYING AT MID TOWN OF HANAMKONDA AT NAIM NAGAR, WARANGAL ANDHRA PRADESH, NOT GETTING GPRS SIGNALS ON MY PHONE.BUT IN OTHER AREAS OF SAME TOWN GETTING NORMAL GPRS SIGNALS AND ACCESS INTERNET. WILL YOU PLEASE ANY THING TO WITH MY MOBILE /SETTINGS TO ACESS NEIBHOUR CELL TOWER SIGNALS
                        iam complain to custmercare for GPRS activeation ten times but now my mobile GPRS not active. in damanjodi dist-koraput orissa bsnl tower signal problem always. my mobile is nokia 5300
                        Dear Sir,
                        I want to unsubscrib monthly Islam Devotional Service on my Cell No.[protected].
                        regard
                        Chaman Pal Singh
                        Sikandrabad (U.P.)
                        [protected]
                        Hell,

                        Bsnl moblie internet speed ? Kb/s Rs. month ?,

                        download speed ? Kb/s .


                        Bsnl usb internet speed ? Kb/s Rs. month ?,

                        download speed ? Kb/s .


                        you plaese sent to [protected]@gmail.com
                        poor speed of gprs on internet
                        i have activated gprs on my mobile no. [protected] for using internet on my laptop . as they told me that the downloading speed will be 12 KB -14 KB but i am getting only 3 KB./ s

                        I AM FACING THIS problem
                        i call to customer care many times but no results came out... Shaik furkan mohammed
                        At nahanga
                        Po sukleswar
                        Dist cuttack
                        Mobile no [protected]
                        my prior advice to all af you is never ever opt for any narrowband wireless service
                        I used BSNL prepaid plan & also a GPRS 230 its speed is 512kbps. Please call me for GPRS Solution my mobile no. Is [protected]
                        bsnl mobile gprs is too slow you should make it fast...
                        poor speed of gprs on internet(1-2kbps).my number is[protected]. my mobile is nokia 3230.pls solve this problem.
                        I have activated bsnl GPRS in my mobile no.[protected].but applications like operamini, yahoo messenger, ...etc are not opening.plz solve this problem.
                        i think all the gsm mobile service provider company is not providing good enternet speed on 2g user, not only bsnl, but also aircel, airtel is giving the most worst speed.they have given a limited usage of 2gb and must provide a minimum speed of 15kbps.
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                          M
                          Mukesh Sharma
                          from Amritsar, Punjab
                          Sep 29, 2008
                          Resolved
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                          Resolved

                          This is Mukesh Sharma, #2994, Second Floor, sector 15, PKL (HR). As i was in need of a Brodband connection and my area no other ISP is available so i was left with the option of BSNL only.

                          So i have applied for the same on August 19, 2008. I have deposited the security amount of Landline connection and One Month Advance rental o[censored]L Home Plus 750 plan. At that time the concerned person told me that my telephone connection will be installed with 7 days but..
                          I waited for a long and after vising the BSNL, Telelphone Exchange sec-5 Panchkula (many a time), at last it got installed with the telephone number 2592994 on 7th or 8th of September 2008. When the BSNL people came to install my telephone connection i asked them of the Broadband connection and they told me that it will be installed within few days.
                          And after that i keep started waiting for my BroadBand connection. At last on September 16, 2008, Contractor Guy Mr. Manish came and installed the modem and all the related equipment at my home and he have added a UserID "[protected]@bsnl.in" in the Network Connections and told me that my user id will be activated today itself or tomorrow. Again i keep starte waiting for the same.
                          And till date i am still waiting for the same.
                          I have called the Customer Service on 12678 and 2713000 hundred a times but all was in vein. One of guy used to told me many a times that these id are activated from Banglore and it will take around a week. and on Thursday 19 sep, 2008 i got a call from BSNL stating that your Userid "[protected]@bsnl.in" and password "password" has been activated. I tried it same time, but my luck it was not working, i was getting the same error no 691, Access was denied.
                          I keep on calling the Complaint 5 - 10 a day but all was in vein. Nothing worked for me till date.
                          I have also Visited the SDO, Pkl branch for the same, he call the CC in front of me and then he told me that a BSNL guy will come and will check what is wrong with my connection, but that guy never reached my home.
                          yesterday 25 Sep, 2008, a guy appeared claiming that he is from BSNL and come to check my BSNL Broadband connection problem. He tried his best to get it connected but it didn't work. Then he tried his own UserId and password and that worked perfectly.
                          He told me that your userid has been shifted from New Server to OLD server, so he need to do something from the telephone exchange and after that he left for the day.
                          After that i keep on waiting but you know the truth.

                          It is still giving the error 691.

                          So it a request, please do the needfull asap so that my net connection start working.


                          Thanks,

                          Mukesh Sharma
                          Aug 14, 2020
                          Complaint marked as Resolved 

                          BSNL Broadband — Error 691, From the First Day, till date no resolution

                          This is Mukesh Sharma from Panchkula (haryana). As i was in need of a Brodband connection and in my area no other ISP is available so i was left with the option of BSNL only.

                          So i have applied for the same on August 19, 2008. I have deposited the security amount of Landline connection and One Month Advance rental o[censored]L Home Plus 750 plan. At that time the concerned person told me that my telephone connection will be installed with 7 days but..

                          I waited for a long and after vising the BSNL, Telelphone Exchange sec-5 Panchkula (many a time), at last it got installed with the telephone number 2592994 on 7th or 8th of September 2008. When the BSNL people came to install my telephone connection i asked them of the Broadband connection and they told me that it will be installed within few days.

                          And after that i keep started waiting for my BroadBand connection. At last on September 16, 2008, Contractor Guy Mr. Manish came and installed the modem and all the related equipment at my home and he have added a UserID "[protected]@bsnl.in" in the Network Connections and told me that my user id will be activated today itself or tomorrow. Again i keep starte waiting for the same.
                          And till date i am still waiting for the same.

                          I have called the Customer Service on 12678 and 2713000 hundred a times but all was in vein. One of guy used to told me many a times that these id are activated from Banglore and it will take around a week. and on Thursday 19 sep, 2008 i got a call from BSNL stating that your Userid "[protected]@bsnl.in" and password "password" has been activated. I tried it same time, but my luck it was not working, i was getting the same error no 691, Access was denied.
                          I keep on calling the Complaint 5 - 10 a day but all was in vein. Nothing worked for me till date.
                          I have also Visited the SDO, Pkl branch for the same, he call the CC in front of me and then he told me that a BSNL guy will come and will check what is wrong with my connection, but that guy never reached my home.

                          yesterday 25 Sep, 2008, a guy appeared claiming that he is from BSNL and come to check my BSNL Broadband connection problem. He tried his best to get it connected but it didn't work. Then he tried his own UserId and password and that worked perfectly.

                          He told me that your userid has been shifted from New Server to OLD server, so he need to do something from the telephone exchange and after that he left for the day.
                          After that i keep on waiting but you know the truth.

                          It is still giving the error 691.

                          So it a request, please do the needfull asap so that my net connection start working.


                          Thanks,

                          Mukesh Sharma

                          Phone: 2592994
                          Mobile: [protected]
                          #2994, Second Floor
                          Sector 15, Panchkula,
                          Haryana,

                          BSNL Broadband — Extremely Poor service/technical support

                          This is Mukesh Sharma, #2994, Second Floor, sector 15, PKL (HR). As i was in need of a Brodband connection and my area no other ISP is available so i was left with the option of BSNL only.

                          So i have applied for the same on August 19, 2008. I have deposited the security amount of Landline connection and One Month Advance rental o[censored]L Home Plus 750 plan. At that time the concerned person told me that my telephone connection will be installed with 7 days but..
                          I waited for a long and after vising the BSNL, Telelphone Exchange sec-5 Panchkula (many a time), at last it got installed with the telephone number 2592994 on 7th or 8th of September 2008. When the BSNL people came to install my telephone connection i asked them of the Broadband connection and they told me that it will be installed within few days.
                          And after that i keep started waiting for my BroadBand connection. At last on September 16, 2008, Contractor Guy Mr. Manish came and installed the modem and all the related equipment at my home and he have added a UserID "[protected]@bsnl.in" in the Network Connections and told me that my user id will be activated today itself or tomorrow. Again i keep starte waiting for the same.
                          And till date i am still waiting for the same.
                          I have called the Customer Service on 12678 and 2713000 hundred a times but all was in vein. One of guy used to told me many a times that these id are activated from Banglore and it will take around a week. and on Thursday 19 sep, 2008 i got a call from BSNL stating that your Userid "[protected]@bsnl.in" and password "password" has been activated. I tried it same time, but my luck it was not working, i was getting the same error no 691, Access was denied.
                          I keep on calling the Complaint 5 - 10 a day but all was in vein. Nothing worked for me till date.
                          I have also Visited the SDO, Pkl branch for the same, he call the CC in front of me and then he told me that a BSNL guy will come and will check what is wrong with my connection, but that guy never reached my home.
                          yesterday 25 Sep, 2008, a guy appeared claiming that he is from BSNL and come to check my BSNL Broadband connection problem. He tried his best to get it connected but it didn't work. Then he tried his own UserId and password and that worked perfectly.
                          He told me that your userid has been shifted from New Server to OLD server, so he need to do something from the telephone exchange and after that he left for the day.
                          After that i keep on waiting but you know the truth.

                          It is still giving the error 691.

                          So it a request, please do the needfull asap so that my net connection start working.


                          Thanks,

                          Mukesh Sharma

                          Phone: 2592994
                          Mobile: [protected]
                          #2994, Second Floor
                          Sector 15, Panchkula,
                          Haryana,
                          job
                          I recently bought a Netgear wireless network adapter for my house. I tried many times, I saw the error message ' your modem is preventing'
                          what is the problem. how to resolve. without wireless router, modem is connecting the internet no problem.

                          Pls. let me know how I can resolve.

                          Regards
                          P.Durairaman
                          i wish to know that 20%discount is being given to me or not on broadband, connection is on[protected]. discount meant for govt employees and pensioner.i have submitted the necessary proof
                          i had 15 day's having this erro
                          error no 691, Access was denied.
                          username and password invalid
                          bsnl broadband is really bad . connection is really poor . you can not use mininova . you tube is also not running properly . airtel connection is best now i am using airtel broadband running really smooth. everything is 1000 times better then bsnl
                          Dear sir,

                          I am using BSNL Broadband service unlmited planplan from past 1 year. from the last 15 day their were problems in the service so that internet connection was sometimes not proper run . DSL come and out internet disconnect. sir plz solav my problam . Daly 500 hundred lose my cafe.
                          Bsnl walia di maa di fudi pari
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                            D
                            DILIP KUMAR RAHA
                            from Delhi, Delhi
                            Sep 29, 2008
                            Resolved
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                            Resolved

                            I am a subscriber of BSNL, Kolkata Telephones, under 2421 Exchange, my telephone No. is 24214072. For the last couple of days, the ring tone of my above telephone is not hear properly, as it is too low to hear from a hand shecking distance, though the volume is high.

                            My request is that kindly use your good office to invite attention of BSNL to change my instrument at the earliest.

                            Dilip Kumar Raha
                            M-[protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            i am subcriber bsnl anant cellone. my no.is [protected] i want change my plan anant to saral anant .i had already message CHGPLN ANANT TO SARAL, 53733 date 3rd sept.2008 and also complain to customer care, complain no.2959969 date 6th sept.2008 but till now days not change my plan . my request is that kindly change my plan anant to saral at the earliest prakash sandil mob. no[protected]
                            Last Saturday I have applied for a new connection line for Broad band connection. But I need also a ADSL modem from BSNL. So please issue me a new ADSL modem for this purpose.My mob. no- [protected].
                            I am a subscriber of BSNL, Kolkata Telephones, under Ranikuthi Exchange, my telephone No. is 24997059. It is over 3 months, I have not received any bill. I took the information from the concern dept. Till my bill has not been generated but the connection has been cuted out...
                            I am a subscriber of BSNL, Kolkata Telephones, under Ranikuthi Exchange, my telephone No. is 24997059. It is over 3 months, I have not received any bill. I took the information from the concern dept. Till my bill has not been generated but the connection has been cuted out...



                            gautam Ghosh
                            [protected]
                            Dear Sir,

                            Inspite of repeated reminders, my broadband land telephone[protected] has been still lying out of order for last 5 days. I have tried different telephone numbers of Santoshpur exchange or Ranikuthi but no response came...those telephones are ringing aftef ringing.

                            My docket no. is W-7820.

                            Please look into this matter seriously.


                            Regards,

                            Soumik Basu
                            re connect my phone [protected]
                            my phone does not work..plz send any person to repair it
                            i have send 5 message for changing of bsnl anant life time to saral.but till it was not respond for the same.
                            mob. no. [protected]
                            please take necessary action.
                            Could You please inform me when the 3G Data Card would be available?If it is not available right now, can I apply for the BSNL Data Card(CDMA) for the time being?
                            My Number is 24285029 and the number is not working after two visits to your office and filling up forms. Can someone from your office please HELP ASAP.
                            I am a subscriber of BSNL Kolkata, under Ranikuthi exchange. my tel.no. is 24342546. I have not received any bill from may 2010 to till february 2011 and you have cut of the connection from june 2010. I also gladly accepted for ur kind disconnection, now i hv received one bill from ur office through speed post on 3.3.11 therefore request u may plz adjust the bill amount for 10-may-10. and 10-july-10 from my security deposite. After adjustment if the amount is due plz send the same for payement.
                            THANKING YOU
                            URS FAITHFULLY
                            Babli Pal.
                            Tel. no. 24342546
                            dear sir
                            i beg to state that i niranjan das majumder appleid 0n 2 nd december for shiftiny my land line which is 24307935 from 279/2 n.s.c bose road kolkata-47 to 6b baishnabghata lane, kolkata -47.but still now there is no response.i need your kind co-operation as eraly as possible.
                            thanking you
                            niranjan das majumder
                            I am a subscriber of BSNL Kolkata, under Jadavpur exchange. my tel.no. is 24173763, Customer ID : [protected], Account No : [protected]. My payments were made through ECS but from Dec'19 onwards the payment were not made through ECS why ?. Now, one telephone call has received in my landline no. asking me for payment of due amount physically at Ranikhuti exchange. The online payment option is there in January 2020 bill No EDCWB[protected] dated 06.01.2020 due date is 27.01.2020 for Rs.1035/-. If I pay the bill online will there be problem. There is problem in paying physically in cash that's why ECS option was given. The bill for last 10 years paid through ECS only. Please reply.

                            Yours sincerely,
                            Tarun Das.
                            [protected]
                            td1969's reply, Jan 15, 2020
                            tel No.8910802151
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                              Ramesh Gopisetty
                              from Hyderabad, Telangana
                              Sep 28, 2008
                              Resolved
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                              Resolved

                              I must know about how many calls has been made by my telepone BSNL landline everyday.
                              Is there any number to call and find out the no of calls has done upto or is there any mail checking is possible for that.
                              Even if there is a charge (as a call) for that number i want the number please .
                              If this facility is not there i request u to provide this facility
                              in future as a call or by using the mail check .
                              I will be Thanking you i[censored] provide this facility for BSNL Landline.
                              waiting for ur reply
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              to identify the no of calls made you can look at the printed landline bill.
                              but if you want more details like how many calls have been made to which number then you have to submit your printed landline bill at the TRA department at telephone exchange office. some office take application for that job and some dont.
                              afer 7 to 10 days they would call you up and ask to receive your call details from office.
                              sir,
                              i want the call details for the month of march 09 in r/o of my tel 22672102. my cons. no. is [protected]. kindly suggest me the way to get it.
                              Sarat kumar dash
                              sir,
                              i want the call details for the month of march 09 in r/o of my tel [protected]. my cons. no. is kindly suggest me the way to get it.
                              Sarat kumar dash
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                                S
                                SUDHIR
                                from Ludhiana, Punjab
                                Sep 28, 2008
                                Resolved
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                                Resolved

                                SIR

                                I LOST MY CELL PHONE WITH SIM HAVING EXCEL PREPAID NUMBER[protected].

                                I LAUNCH FIR IN POLICE STATION AND GIVE ITS REPORT TO TELEPHONE EXCHANGE WITH MY ID

                                PROOF.

                                I PAID Rs.112/- AND GOT DUPLICATE SIM CARD HAVING SIM NO:[protected].
                                I REQUEST THE OFFICER IN EXCHANGE TO STOP OLD SIM BECOUSE SOMEONE IS MAKING

                                WRONG USE OF SIM CARD BUT THEY SAY TO ME THE THE TECHNICAL PERSON IS NOT ON DUTY

                                AND IT IS NOT MY RESPONSIBILITY.

                                I REQUEST THEM A LOT BUT THEY REFUSES ALL BY SAYING THAT IT WILL BE STOPED ON

                                MONDAY OFFICE TIME.

                                I CALL TO CUSTOMDER CARE FOR MORE INFORMATION TO STOP OLD SIM. THEY SAY TO ME TO

                                GIVE THEM NEW SIM NUMBER. THEY WILL STOP OLD ONE AND START NEW ONE. BUT AFTER

                                SOMETIME THEY SAID TO FAX FIR COPY WITH PROOF.

                                I MAKE FAX ON[protected] SAME TIME. AFTER THAT THEY SAID TO GO TO LOCAL EXCHANGE

                                BECOUSE IT IS NOT THEIR DUTY. IT WAS REALLY SHOKABLE FOR ME TO LISTEN THESE MATTER

                                THAT TIME WHEN A PERSON WHO PICK MY CELL MAKING FALSE CALLS TO THE PERSONS WHO

                                ARE IN MY PHONE CONTECT LIST AND ABUSING THEM.


                                I AM IN FULL DEPRESSION AND TENSION WITH THE DEAL OF BSNL OFFICERS AND CUSTOMER

                                CARE WHO DON'T KNOW HOW TO SOLVE A PROBLEM. EACH PERSON HAVE HIS OWN VIEWS TO

                                SOLVE PROBLEM WHERE A PERSON MISSUSING MY PHONE. PLEASE HELP ME



                                SUDHIR GOYAL
                                26 GAUSHALLA MARKET
                                RAMPURA PHUL
                                CONT NO:[protected]
                                E-mail:[protected]@rediffmail.com
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                [protected]
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                                  MANOJ SHARMA
                                  from Bengaluru, Karnataka
                                  Sep 27, 2008
                                  Resolved
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                                  Resolved

                                  hi sir,

                                  i have mobile (nokia-3110c) i am still not able to get GPRS settings from BSNL. I have made complaint many times for the same and tried many times but no reply was received.

                                  right now i m using BSNL sim and my NO. is [protected].
                                  send me settings of GPRS for NOKIA 3110c.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  GPRS SETTINGS NOT AVAILABLE
                                  GOOD MORNING

                                  I have mobile (sonyericsson w150i) i am still not able to get GPRS settings from BSNL. I have made complaint many times for the same and tried many times but no reply was received.

                                  right now i m using BSNL sim and my NO. is [protected]
                                  send me settings of GPRS for sonyericsson w150i
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                                    C
                                    Chandan Sharma
                                    from Phagwara, Punjab
                                    Sep 27, 2008
                                    Resolved
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                                    Resolved

                                    Sir
                                    My Prepaid no is[protected] and i am using this no 1 month before. Actually day before yesterday when i switched on my phone then message displays on my cell "INSERT SIM", and this message even continuos when i changed my Phone too. then immidiately i call to customer care and they advise me to visit Local Exchange. when i made a visit then they said that sim has been blocked due to your mistake and we will unlock your sim after the payment of 112 Rs. then i was shocked by their response, i said them i did nothing to sim it is a technical problem by your side but they did'nt agree by my views...
                                    So tell me but i did now...
                                    my alternate cell no is[protected].
                                    Aug 14, 2020
                                    Complaint marked as Resolved 

                                    BSNL Mobile (Excel) — Can't able to change my prepaid plan

                                    I have a BSNL`s prepaid connection and having Kolkata99 Plan, now i want to migrate from this plan to some other plan but the authority told me that I can not migrate from this plan.
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                                      V
                                      vikram singh
                                      from Puttur, Karnataka
                                      Sep 27, 2008
                                      Resolved
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                                      Resolved

                                      my mobile no is [protected]. i am getting messages from 51819030 that your subscription for dating services has been renewed and charged rs 30/for 30 days . i have lost rs 90 so far .i want to unsubscribe it at any cost with immediate effect. i have done everything nsuggested by customer care but of no use. kindley get it rectified immediately
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      my mobile no is [protected]. i am getting messages from 518190 that your subscription for dating services has been renewed and charged rs 30/for 30 days . i have lost rs 60 so far .i want to unsubscribe it at any cost with immediate effect. i have done everything nsuggested by customer care but of no use. kindley get it rectified immediately
                                      unlawful deduction of rs 30 per month for dating services i dont want to subscribe
                                      my mobile no is [protected]. i am getting messages from[protected] that your subscription for dating services has been renewed and charged rs 30/for 30 days . i have lost rs 300so far .i want to unsubscribe it at any cost with immediate effect. i have done everything nsuggested by customer care but of no use. kindley get it rectified immediately.[protected]@rediffmail.com

                                      BSNL Prepaid — deducted 30 rs

                                      deducted of 30rs reason of lovelogy but i am not activate
                                      Dear sir,

                                      On 30 April, i had come to know that i have my balance less Rs /-30. kindly do the needful regarding this matter.

                                      my cell no is -[protected]

                                      BSNL Mobile — Deduction of 30 Rupees monthly

                                      HI ,

                                      This is pradeep i'm having BSNL SIM with the number [protected]. BSNL is deducting monthly 30 rupees for some Phone backup services. I'm registering complaint for past 3 months and they are telling it will be deactivated and u will get message in 24 hours which is not happened so far.

                                      My september months complaint tracker id is i21ka522711 complaint reg at 21-sep-2011
                                      and
                                      recent one is KA03KA713029 which is register may be on 04-nov-2011

                                      Please look forward to my complaint.

                                      Regards
                                      Pradeep
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                                        papi999
                                        from Bhubaneshwar, Odisha
                                        Sep 26, 2008
                                        Resolved
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                                        Resolved

                                        I m user of cellone prepaid within orissa circle bearing no. [protected]. I had called cellone c.care for 100 times for cellone gprs setting. Every person said me "I have already send the setting to u, u will receive the setting within 5 min". Then result is the same, no setting deliverd to my cell.
                                        And another drawback any one can see in cellone portal. oneday I just clock on a wallpaper download link, then next one screen comes that u have to pay 15 rupees and click on the confirmation button. I didn't click on confirmation link and back to previous window, but 15 rupees was debited from my a/c with out downloading the wallpaper.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Dear Sir / Madam,
                                        I am using the tamilnadu cellone no. [protected]. There is a bad and poor signal in royapettah (chennai), i can't able to make a call or receive a call, my important calls and my business are totally collapsed due to the communication. Airtel and Aircel are the few example for good mobile communication.
                                        And the main thing is your customer care people, they speak like a slum people, plz teach the good manner & the way of speech, plz learn it from the Airtel Customer Care. Hope u will take action for the poor signal. If i tell anything wrong plz believe me. thank u sir.
                                        dear sir / madam,
                                        i have a problem of balance goes to negative suddenly, without going to use any service of you .like caller tunes, hello tunes, cellone net services.
                                        this the 3rd time balance goes to negative.
                                        i hope u take action on it.
                                        Dear sir,
                                        I used BSNL mobile([protected]) general plan in tamilnadu...now i want to migrate it to student plan...regard that i went to customer care centre in my own town...they said my number is not updated in IM...past 45 days am using this number...please sir update my number in IM...
                                        Dear sir / madam

                                        I have also the same problem. You just go to the bsnl portal (portal.bsnl.in) and create
                                        your login, here you have the solution
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