Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I am using sancharnet.in. I am renewal my account (PSTN-50H-REGULAR) on 10 Jan 2007 after 1-2 month i cannot login my account, because my ID and Password does not match. But i can succefull login in administrative panel and change all password, after this step i cannot login in my web account (E-mail Login Page) there is same message again (ID and Password does not match). I am submit complaint many time from web feedback form and also sent e-mail at [protected]@sancharnet.in, [protected]@bsnl.co.in, [protected]@sancharnet.in but there is no response.

Dear sir,

My name is v.suresh kumar and iam sending this complaint regarding the not working of the BSNL broad band services at my home for last 4 weeks and the telephone is on my fathers name and even after complaining there is no response from the BSNL and they are so careless and not at all bothered to attend the complaint and every month the same thing happens and even inspite of complaining about this many time nothing is been still done and without any services provided iam unnecessarily palying the bills everymonth so if this is going to complaint i would have to go to the consumer court regarding this problem so kindly do something about this befor the matter gets deteriorated.

Regards,

v.suresh kumar
[protected]

sir iam looking for unlimited download traiff plan for our office to change the traiff iwould like to have a look at details which will suit for our require work and get the change of plan which we have now so please send me the details of your traiff plan


Thanking you
Arun kumar kamath

We have submited our complaint sevral times through "198"( phone number)but it is unsolved since long.

MY PHONE LINE IS MIXED BY OTHER PHONE LINE,CAUSE INTERUPT IN TALK.

Hi All,

This is muthu from gummidipoondi. I am a web designer working in chennai. I would like to have the net connection at my home so i have applied in Gummidipoonid BSNL exchange before 3 months still now i didn't get any response from them. I don't know they are working or not i have asked so many time to AE and so many people of there.

Hi All,

This is muthu from gummidi poondi it is near to chennai. I have applied broadband internet connection in gummidi poondi exchanged before there month. I have asked so many times but there is no response from them. They are telling me there is not stock of modem some line problem etc., if i complain any telephone line problem means they wont care about this. because there is no person for asking question.

My Land phone 28475317 is dead for the last 4 days. I am in infinite loop calling one after another. But no progress so far. I stay in Brokefield, AECS Layout.

The service is very poor. Please advise whats needs to be done.

Appreciate your early responce..thanks and regards

My land line is completely dead (phone number is[protected], I think the cable is disconnected from the pole. So please do the needs!

hi


im suresh i book the new ph connection 20 days back stil i have not get connection plz make it fast i need a connection fast are i will trite to go for some other connection plz give me call in this number [protected] or [protected]

c i want to disconnect the bsnl land line and i want per paid sim card in the same number.
Ph number 25231385.



Regards


Manjunath.kl

Hi

I am residing at Rammurthy Nagar Bangalore.
For past 3 weeks the broad band connection is not working.
Already we tried giving complaint to BSNL Rammurthy nagar branch but all in vain.
Yesterday we got the telephone bill and the complete broad band charge is levied.

Why should we pay when the service is not provided?
At least there should be some discounts when the service is not provided.

This is to inform you that today I've bought a SIM Card beareing
No:[protected]. But so far it hasn't been activated. Please do the needful.

10 days before the BSNL authority came with Modem for installation. DUe to system problem, they are not able to attend the same. But for the past two days, we are trying to contact them through phone. They simply said, just connect it and get the line. But we are not able to get it activate. Who will take this responsibility in Govt. sector organization. Pl. help us for speedy service.

Is it possible to take the modem back, since we are not using a minute or not yet activate. Regret for the poor service by BSNL, Madurai.

To,

The Commercial Officer
BSNL
Bahirwade Chambers, Telco Road, Chinchwad,
Pune -19

Subject: Refund of security deposit/advance rental Tele No.[protected].

Sir,

1. I have used the basic telephone No[protected] on my name at my residence from Dehu Road Exchange from 30 Dec 2002 :-
(a) Customer Account No - [protected] dated 10 Dec 2002.
(b) Residential Address - T-50/2 Garden City , Dehu Road, Pune.
2. I have paid a total of Rs 3000/- as security deposit/advance rental for the telephone. Rs 800/- as Registration amount ( Bahirwade Chambers Receipt No 216451 dated 10 Dec 2002) and Rs 2200/- as Additional advance rental deposits (Tele bill No [protected] dated 18 Feb 2003, Dehu Road Cant Post Office Receipt No 8440 dated 05 Mar 2003.)
3. Last Tele Bill No [protected] dated 18 Apr 2005 for Rs. 1513/-, up to meter reading 10514 as on 31 Mar 05 was paid vide Dehu Road Cant Post Office Receipt No 9813 dated 29 Apr 2005.
4. As I was transferred from Pune to Kota (Rajasthan), I applied for surrender of my telephone connection. I gave my new address in my application. As I was using my own telephone instrument, I obtained a certificate from Mr RR Kattimani, SDE Phones, Dehu Road Sub Division and got the meter reading endorsed as 11963 as on 19 May 2005.
5. I approached the office of the AO TRA, BSNL, Chandra Bhavan, Kharalwadi, Pune -18 for refund of security deposit/advance rental. I was told that the refund will be sent to me by post on my new address. Since than, I have written a number of times but no refund has been received.
6. The final Bill for the period from 01 Apr 05 to 19 May 05, which as per my calculation is likely to be Rs 1948/- be deducted from my out standing security deposit/advance rental of Rs 3000/- and the balance amount of Rs 1488/- (Rs 1152/- + Rs 336/- as interest calculated annually at the rate of 12% p a) be paid to me at the earliestat the following address:-

Colonel Mohan Lal Jangid
HQ 627 (I) Mech AD Bde
C/O 56 APO.
PIN - 928 627

7. I once again request your good office to kindly return balance of my security deposit/ advance rental with interest amounting to Rs 1488/- at the earliest . I am also enclosing photocopies of all above referred documents. The refunds may

With best wishes

Sincerely yours



Mohan Lal Jangid
Colonel

Dear Sir,

I am a subscriber of BSNL Kolkata Telephone. My phone number is 2460 1473.


Since the last 12 days my phone is dead. I have registered a complaint on 1st October 2007 (Docket No: C-4033). I was told it would be functional from October 3rd 2007, since October 2nd was a public holiday. On 5th October,when the phone was still
not functional I again registered a complaint (Docket No: C-6218). I was told that there was a strike going on and only when
it was over would any action be taken. On 9th October I again filed a complaint (Docket No: C-8107). I was told that the
internal phone wiring in my house was defective, and I had to get it rectified by calling an electrician.

From 1st October to 9th October nobody from BSNL Kolkata visited my house to check the wiring. How do they know it is defective, sitting in the confines of their office?

Today, at 13.30hrs two people from BSNL Kolkata, came to my house. One of them entered and straightaway told me that the internal wiring had to be changed and demanded Rs.400. I asked how he arrived at the sum of Rs.400 without even checking the
wiring. He simply said he knew the wiring had to be changed. I then told him that I wanted a receipt for Rs.400. He told me that he would not give me one as it was unofficial work. I then asked them to leave.

I urge you to use your good offices to have my line working again. This is nothing but harassment from BSNL Kolkata employees to stall work and extract the maximum money, since Puja is around the corner. What is the use of paying monthly rental if 20 days in a month my phone is not working?


Kindly see that the issue is resolved immediately.

Yours sincerely,


Sri Lata