[Resolved]  BSNL Land Line, Ahinsa Khand-II, Indirapuram, Ghaziabad — Landline phone not working for one month

My phone no[protected] is not working since[protected]. Inspite of repeated follow-ups, complants to various senior officials and sms complaints to the GM and AGM of BSNL, UP(West) no one is paying any attention to my problem. As the phone is not working for almost the entire month, why should I pay the monthly rent and taxes for the said month when they will send me the bill in February first week? I think they are indirectly forcing/pursuading me to shift to other service providers and that is the main reason for their declining profit/continuing losses. Can anybody help me?
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Aug 14, 2020
Complaint marked as Resolved 
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Hi Folks,

I bought the flat from Nirala Developer project name Eden Park. They committed to give the flat ready on March 2010 first week but they could not do. Before investing goes through the following steps-:

1) What sales guys commit, do not trust on them.
2) Different sales charge for the different people.
3) You can not go for individual registration; you will be charged thrice times from Market for the registration charge.
4) Hidden Payment at the time of possession like electricity meter connection (four times than government charges), fixed backup charges at least sum of amount of money what ever you use or not.
5) They do not have any escalation level, whether to escalated if you suffer from their bad behaviors (from sales persons after buying the flat and supervisor who deliver the flat) and bad delivery.
6) Their project is running for C-block and D-block in Eden park, Nirala, Ahinsha Khand-2, you can go and see the quality of works, like carpenter work-: Door can not lock properly, quality of paint is not good, If you wash your floor with water the wall of room will affected and takes one week to dry.
7) Floor grouting is not done well.
8) They do not have official e-mail id, they are using Gmail id where you can compliant.
9) They are changing their flat delivery persons. They commit to ready the flat if you go to them the day of commitment, they will say “ supervisor change ho Gaya hai, accha kam nahi karta tha give me more time, they will do this multiple times and they have done.
10) Some times they tell, tiles are not available, Material is not available, and resources are not available for finishing. That is why we could not do our work.
11) If you go their office to complaint, they will behave like gunda. They have loosed their professionalism, how to treat a client.
12) They mentioned car parking charges in site different and they will charge just double of it.

Suggestion from my side-:

1). Do not trust on me also, you can go and see the condition of flats. Also you can meet the family living there in D-block and C-block personally and take the suggestion from them before investing in Nirala.
2). Ask for the escalation level and the print document for the escalation with Name, position and contact number. One more thing take contact number of director it is necessary.
3). Ask for right time of possession from multiple persons.
4). First go with sales guys and then try to visit site personally you will see the reality.

Sales person name is mentioned here who will try to make you fool before buying flat-:
Abhishek Choudhary.
Inderjit Yadav (Fraud man)
Alok Kumar.

Flat delivery persons who behaves you bad during flat handover-:

Sikender.
Aavesh.

Supervisor who commit you deliver the flat at right time but give you excuses every time-:
1. C.B. Singh (AGM of Project).
2. Niyaj Siddaqi


Please think multiple to invest in Nirala. Please forward it to multiple persons that he can aware all the things before investing Nirala.


Thanks,
Rakesh
The concern you have raised is completly right. I am also one of the sufferer.

They are just a fraud.
Hi all, I too agree with everyone here. Nirala management is fraud and are here to cheat. I am sure these guys will be caught beaten badly someday especially Iftiqar Ahmed and his sales people...beware day is not far when people will beat you in your own cabin...stop cheating people . They cheat your money and then show you the door once you book the flat. Sales people and management all are just cheats. I booked the flat and am repenting since then. The quality is poor and everything is so mismanaged. Dont trust me and i bet you will loose your hard earned money ... we did the same and was caought in this trap. One small suggestion when buying falt go with big names atleast you have peace in mind for quality and management...you end up paying bit more but dost trust me you not repent..rest marzi hai aapki aakhir paisa hai aapka
My phone no[protected] is not working since last month. Inspite of repeated follow-ups from last 15 days with Skatikhand-4 office o resolve the problem, no one is paying any attention to my problem.

As the phone is not working for almost the entire month, why should I pay the monthly rent and taxes for Nov month.

i think they are indirectly forcing/pursuading me to shift to other service providers and that is the main reason to resolve the problem.

Can anybody help me

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