[Resolved] BSNL Landline — Faulty Telephone Instrument

[Resolved] BSNL Landline — Faulty Telephone Instrument

M Murali PN from Delhi, Delhi Apr 1, 2009

My Telephone No.is 22952730 under Bavdhan Exchange. Several times I had complained about my teklephone instrument and asked them to replace with a new one. Always they are giving repaired instruments which was deposited with them. I am a very old customer with BSNL and I hope it is the duty and responsibility of the BSNL to satisfy its customers. Bavdhan Exchange says they provide new instruments to new connections only.Is there any rule like that. Who will help me ? Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Suja Theresa

Jul 10, 2009

My Telephone No.is 22241088 under Saidapet Exchange. Quite often our telephone line goes out of order. its like 0nce in 15 days it goes out of service. The instrument we have is faulty. We get lot of disturbance and its very difficult to communicate with it. Everytime the service person collect Rs. 50 or Rs. 100 bugs and never give us a permenant solution. Several times I had complained about my telephone instrument and asked them to replace with a new one. Would request you to take necessary action to get a permenant solution.

renu bala

from Delhi, Delhi

Aug 6, 2009

your bsnl serrvice is very roughf. i do'nt want to use your bsnl service. because it has many problems in it. i want to remove it. plz sorry for it. my landline no 2/963164. but it named from my dad shree mahavir singh. plz contact to me- 4125964. plz plz i request to u i do'nt have need it. remove bsnl.