Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Bsnl is the most worst broadband ever
I wont even recommend this to my deadliest rival

I never exceed more than the correct specific limit (Ex:1gb)
But u charged me rs.4000 for less than 15% of it

This is an usual bug is this big bugging bsnl
Many are irritated due to this..

So i've decided to take revenge

I know how 2 hack bsnl accounts
I know how to bypass port binding

Now i have more than 500 friends who will help me do this
I can hack up to 10 ac/min
Think of 100 of 500 friends to the minimum

I am gonna do this social service from 15/04/2009 (Death day for bsnl)

But i am thinking weather 2 do that or not???

Depends on your luck

Don't even try to trace me becoz i am a h4 (K3r (Hacker) but a white hat>till yesterday
No trace about me becoz i am using proxy site called fire-proxy.com/

Regards
Bsnl user

I'm a landline[protected] subscriber of BSNL, Kadugodi. My telephone is being dead almost every alternative or even same day for last 3 months. I'm tired of complaining about the same by different modes like online, IVR.

Every time I ask BSNL staff why it's going dead every day when they call and enquires whether it's working fine, they responds back saying "IS IT WORKING NOW THAT'S ENOUGH".br...

Dear Sir
i am unable to recharge my another mobile which is temproraly is in Chennai with my father the number is from Uttar pradesh East but from last 2 days the 123 dail service is not working properly, and i want to recharge that mobile using third party recharge option but due to poor service of 123 dail option i am sufring a lot.
so kindly help me out from this problem otherwise i have to take strong action against poor service of BSNL.

my number [protected]

regards
shashikant

my sim card has been rejected on 07/04/2009, due to wrong entry of puk code

Hi,

I have bsnl connection at my home srikalahasti, i want to cancell the my phone connection. Pls help me out.

dear Sir,
Me too have the same problem, bsnl sim card is not working after recharging it. i was using that card for more than five years...Though i contact the customer care they arent taking the relevant action.My number is [protected]...please consider it and take appropriate actions to activate my card...

dear sir/madam,
im using bsnl prepaid conncetion. my cell no is [protected]. in the morning of 30th march 2009 i saw a massage on my screen- last call cost 144 and ur balance is 2.45. jabki maine koi itna lamba phone nahi kiya.. maine bsnl help line [protected] par complaint kiya.. fir maine 2 din bad apne cell par 50/- ke topup se recharge kiya.. usme se mera48/- bina kisi call ke gayab ho gaya.. uski complaint maine customer care par ki.. fir 4 april 2009 ko maine 50/- ke topup se recharge kiya jisme se 36/- fir gayab ho gaya.uski complaint bhi custmor care par ki hai..itna time ho jane par bhi customer care se koi reply nahi mila... maine apne cell par gprs activate karwaya hua hai jiske liye maine cell ko 197/- ke gprs plan se active kiya hai.. maine gprs se koi downloag nahi kiya.. aur mera balance bina gprs use kiye gayab hua hai.. maine mahanagar lucknow ke bsnl office me sikayat ki to unhone muje koi santoshjanak jawab nahi diya.. unhone mere cell me virus hone ki bat kahi jabki mere cell me koi virus nahi hai.. aur virus cell ka balance nahi gayab kiya karta hai maine is cell par 2 year airtel ka sim use kiya hua hai uska koi balance gayab nahi hua.. mere cell ki validity ocober 2009 tak ki hai aur mai ab pareshan ho chuka hun ... 10/- se kam balance gayab nahi hota..please help me.. thankyou!

I have paid my February's bill & havent received March's bill, but still my outgoing calls have been barred.I am a very old customer of BSNL & am very disappointed with such a service & inconvinience.

Hi,

I had applied for BSNL Landline and Broadband connection in 01-November-2008 (5 Months before). I got Many calls related wireless phone connection from BSNL Office and all the times i replied them that my first priority is Broadband connection which is not possible through wireless phone connections, So till now no one came to my place to provide landline connections as well as Broadband connections.
I have been following up with these people, but nobody is giving proper response. All the requests and complaints have never been answered properly

Please look at this issue ASAP

Mob -: [protected]

Thanks,
Ritesh

i have take a new connection of bsnl anant prepaid by paying 150rs/- on 16th march 2009 . The connection is not started yet firstly i have call on the customer care [protected]
on 16 march 2009 i told all my problem, they told me that my complain is registered it solve in next 24 hours but till now 6th of april 2009 it is not solved .i visited website www.upe.bsnl.co.in there i found the mobile number of Customer Grievance Redressal of BSNL up east circle -Circle Office-Shri Ram NarainDGM(PG[protected]. i have try so many times for 10 days but never Shri Ram Narain was avaliable, you can also check this .which person is picking up my phone i have told him all my problem, he told me that he told this matter to Shri Ram Narain DGM .then i call to Lucknow circle SriJ.L.Srivastava AGM(OP[protected] he is also not avaliable . why bsnl is updated those office's number who never attend customer's call and they are said them self Customer Grievance Redressal why? so.
i found this complane can only solve by telling this to Indian Consumer Forum.
so plese solve my problem as soon as possible..

I have called for so many times to customer care for deactivation/unscribe the BSNL Hello tune/Caller tune, but he/she say call 1234, i have called atleast 50 times above, the IVRS system say PLEASE CHECK THE NUMBER, again i am asking Customer care how can deactivate/unscribe the BSNL Hello tune/caller tune, but still they had not replied. The customer care centre is very care less. So you are requested that please unsubscribe the above service.
i will be thankful for your assistance.
Keshavrao Aswale, Tumsar
Moblie No. [protected]

sir,
i am not able to see my bsnl broadband usage, and sometimes i am unable to open the site(www.bbservice.bsnl.in) also and so i kindly request the authoroties to repair the same.

With reference to CALLER TONE provided by your company is not satisfy to me. Because of distruping voice like "press * button if you like this song terms and conditions apply" this vioce will take 8 to 10 seconds. After this advertisement the caller hearing my selected songs. What is the use of selecting "CALLER TONE" . The caller not hearing my seleced song. Instead of hearing song they hearing only your ADVERTISEMENT ONLT. Ther is no use for SELECTING CALLER TONE in BSNL CELL ONE COMPANY. YOU ARE CHEATING your customer. You are charging monthly rental Ra. 25 & 12 total Rs.37 from your customer. Then why you do like this UNWANTED ADVERTISEMENT to your BSNL CUSTOMERS. Kindly CANCEL the advertisement or otherwise somany CUSTOMERS CANCEL THE CALLER TONE like me. I am cancel the CALLER TONE for the above reason only.

sir, i am a network engineer of NIC, Sheohar . From last 3 days leased line circuit is fail. i have complained this to BSNL SDO, Sheohar but he is not showing any interest to currectify this problem.i have got also complained no.22 on 4/4/09.Due to that Election work is effected.

Dear Sir,
I am using BSNL Excel Prepaid since I have been transferred in Lucknow.In pick hrs & in evening the network problem is tolerable due to various conjunctions of different networks. But, I have come to know (via customer care no.-[protected]) that there are many up-gradations in North Indian Circle (including my UP East) since last 20 days. In that they told that RT of Rs.450+/-, Rs.700+/- and Rs.1200+/- has been updated & now On RT of Rs.700+/-, now we get Talk value of Rs.500/- and validity of 400 days.
So, I got charged my no-[protected] with RT of Rs.787/- on 23rd Aug 2008 @ 7:53 PM from [protected] with Ref. No.23594669, but I got only Rs.325/- talk value. After that I asked with Customer Executive, they are simply replying that we have no information about these. So, let me suggest what should I do now? I think this is a matter related with Consumer Form. The Prepaid Customer Care in UP East circle, the data feed by BSNL Excel as follow:
Ø Dialing CC No. [protected]
Ø Asking for option of Languages 1 or2
Ø Pressing 2 for
Ø Press 6 for UP E
1) For Postpaid…
2) Prepaid- New Voucher of 175/- with talk value of Rs.10/- & unlimited GPRS use for 1 month with 30 days validity
3) New Voucher of Rs.20/- for unlimited GPRS use for 1 Day
4) Revised Talk value on Top up of Rs. 20/- and Rs. 50/- new Talk value of Rs. 18/- and Rs. 50/-(old was Rs 17 & Rs 48/-)
5) Revised RC on Rs.450 (New talk value Rs.300/validity of 250days previous it was Rs.50/180days)
6) Revised RC on Rs.700/-(New talk value Rs.500 and Validity 400 days) (old was Rs.100/ and validity of 365days)
7) Similarly for RC of Rs. 1200/-

Manish Kumar, BE civil
Excel No- [protected]
Circle- Lucknow (UP East)
Recharged my no-[protected] with RT of Rs.787/-on[protected] @ 7:53 PM from [protected] with Ref. No.23594669
No body to take care of Customer Care system when I sometimes got connected their responce like "Sir Plz Hold for sometime, then after 5 minutes the connection cut or sir there is no any information regarding your query."Even I shocked when they (Cust Ext in Hindi) abused twice.
My complaint nos. A[protected] have gone to heaven and I am still waiting for it

Broadband and landline not working.

Tel No.[protected]

Evern after switching the modem on, the internet web page is not opening with a message, the web page cannot be displayed.

the landline is also not working and there is not dial tone in the telephone line.

kindly arrange to rectify immediately.

Received your letter dated 16.03.2009 (recd on 28.03.2009) stating that there is due of Rs. 288.00 against the SIM of Mobile # [protected] surrendered to you in August 2006. A/c No.[protected] Bill[protected] dated 25.08.2006 for Rs. 473.00 for period 16.07.06 to 15.08.2006 paid by me vide Receipt No. A3061 dated 23.08.2006. No Bill is recd since August 2006 and now recd threat from BSNL to take action for non-payment. Surprised, in spite of my paying all the Mobile Bills promptly within due date I am getting this notice of action from BSNL. Send me the Bill & details o[censored]npaid amount of Rs.288.00
Deposit amount of Rs.500.00 is refundable by you to me against surrender of the Broad Band (Telephone No. 246275) connection on 30.10.2008, Refund of Deposit is neither recd back nor adjusted by BSNL in my Telephone Bill for Nov. 08 to March 09. I demand immediate Refund of the Deposit Amount of Rs.500. My address: DILIP KUMAR MAHESHWAI, 32/1, GRASIM STAFF COLONY, BIRLAGRAM, NAGDA (MP) 456331 PHONE NO.[protected]
I am very old and regular customer of BSNL and such letter has hurted my feelings BADLY

To the complaint cell,
My Name is Manjula residing in Kadabagere Off Magadi Road-562130. I have taken a broadband connection from BSNL. It comes Under Anjananagar Telephone Exchange Permit. I have been complaining regarding the installation problem of BSNL Broad band connection which i have taken to my home. Even we have directly contacted Mr. Ramesh 23285618 who is in a responsible position. He told us on 02.04.2009 that he will definately send the concern person on the same day without fail but he has not send anybody. We were waiting at our residence without going to duty, but none has come till date. We are really fedup of BSNL Services. The Central government is providing all facility to the employees and they are not at all giving even a 50% of service to the customer. When they are not giving proper service to the customer how a BSNL will grow and how come that BSNL will get the customers and how the people will trust BSNL when they have not at all get the good service.Thats the reason why the Private Sectors growing than the Government Sector because of the proper and satisfactory service in time.

I worked for DOT (Madras Telephones) from August 1982 to April 1989. I applied for transfer to Bombay telephones under Rule 38 and was struck off from the tolls of the District with effect from 9.5.89. I worked in MTNL Mumbai from April 1989 to May 2006. I have taken VRS in June 2006. My PF amount from Chennai was not transferred to Mumbai at that time, Telephonic conversations yielded no results. I request that this may kindly be looked into. My PF account number in Chennai was 9246-3, in Mumbai it was 32445.

I am the customer of Bsnl in Bihar circle

my mobile no is [protected]
Sim seril no is[protected]
kindly send me PUK on ranjan.[protected]@gmail.com