Bharat Sanchar Nigam [BSNL] Complaints & Reviews

my landline is dead from 6 days the no.. is[protected] please pay some attention towars it ...

daer sir
mera land line number[protected] last 2 month se kharab hai maine kitne baar sikayet kardi hai likin koi bhi responas nahi mil raha hai adhikari sahi tarika se baat bhi nahi krte hai bolte hai ki aise jagha mai kyu rehte ho jhaa per phone khaarab rehta hai, , ab aap hi bataye kiya kare number ko disconet karwa de ya phir aap koi action lenge
band phone ka bill pay kar rahe hai aap se ummed hai ki aap koi action lenge
thaniking you
fariyad khan s% habib khan
godia chota teh fatehpur shekhawati
dist sikar rajasthan
mobil no [protected]

Sir,

Our BSNL land line number[protected] / is Dead from 4 days,

M/s Merridian Promoters Pvt Ltd, D.No - 47-3-29/2, Vth Lane, Dwarakanagar,
Visakhapatnam.

Please kindly repair it as soon as possible,

Thanking you,
Merridian Promoters Pvt Ltd

SIR,
MY LANDLINE PHONE #[protected] IS DEAD LAST 15 DAYS. i complaint 1500 &198.They say it will be work today but up to now phone is not work.
tks .

BSNL — Caller tune correct Number my complain alredy register

Deactivation of Caller Tunes.
I have not activated BSNL Caller tunes. My Cell no. [protected]. Still it got activated . Rs.37/39 was deducted from sim. I sent a message UNSUBSCRIBE to 56700 for deactivation. My caller tune was not deactivated. I contacted BSNL betn 20th to 24 th Aug . When I contacted the service center. They registered my complaint (complaint no.not given) and said they will look into it. For safe side I again deactivated by call customer care What should I do. BSNL services are worse and to get back to their service people takes me min. of 45 minutes. Pls de-activate my BSNL Tune.

Sir, I am kalyan kr. Dutta My Bsnl no. is [protected] subscribe BSNL Callertune July'09 but I unsubscribe . I send message UNSUBSCRIBE to 56700 Reply message your Bsnl Tune close. Callertune stop my number. But Monthly dedcted from my account. So Please unsubsuscribe the service.

My cell no is [protected]. BSNL has activated callertune on my number without my any request. I called in C. Care but their responce was very bad. I have send sms UNSUB to 56700 but tune is still activated on my no. Please deactivate it as soon as possible. Vijay Yadav Advocate. Rewari Haryana.

I'VE BOUGHT A BSNL PREPAID SIM FROM BSNL KATIHAR, BIHAR OFFICE ON 04/02/2004 AGAINST SUBMITTING ALL PROPER DOCUMENTS BUT YESTERDAY THEY BLOCKED INCOMING AS WELL AS OUTGOING WITHOUT ANY PROPER INTIMATION/NOTICE.MY MOBILE NO. IS [protected]

Dear Sir,

We have BSNL Landline connection . The number is[protected].

not give my refund.

Please look into this and do the needful.

Thanking you,

prem devi
h no 886 panch gali tikkar mal ka rasta kishanpol bazaar
jaipur
m no.[protected]

BSNL Landline — refund connection amount

Dear sir,
my landline connection is diconcted is10 month . please refend my connection amount

2205895 is disconnected on my application recipet no 4624 dt 30/10/2003 but my deposied security is not yet recieved. Please send my deposit security at my new addres 42, kalyan kunj colony, near kanta, kalward road, jhotwara jaipur(Rajasthan). My last bill no. 25593634 deposited on 08.10.2003

BSNL — No response against complaint on dead telephone

I have already submitted a cpmplain on my telephone which is out of order.

BSNL Landline Telephone — Repeated Dead telephone connectivity

Sir,
This is in regard with my BSNL landline telephone connection[protected] located in Nawalgharh, Jhunjhunu, Rajasthan. The telephone connection is dead repeatedly after several reminders to the concerned circle officer and needs replacement of external wiring. There has been no action initaited by BSNL authorities till to date and the whole village is suffering from the dead connectivity.Request pressurise the concerned authorities and do the needful at the earlieast. The payments of bills are made regularly despite dead connectivity.

telephone dead — telephone dead for one weak tel no 2701378

complant for land line number[protected]

Dear Sir
My Telphone no 2701378, it is dead for one weak many time i compliant but no acation please look this matter as soon as posiebile

thanking you
your truly
ADARSH KUMAR ARORA
598, SOUTH ISLAMABAD PRAHALAD NAGAR
MEERUT CITY- 25001
TEL NO 2701378
MOB NO:- [protected],

bussiness purpose — every time our home telephone are dead.

hi I am hemant saini working on IM Technologies ltd gurgaon.i live on champa puri last 10 days our home telephone is dead.so i can't talk in our home, please BSNL emnployee maintain my home landline phone .I am very very thankful to BSNL.

BSNL ltd India — requrement of all dailed receved calls from land line phone

Res sir,
on land line phone no[protected] we requried list of all incoming calls as well as list of all out going calls from the above no
please send it urgently
thinking you awating your favorable reply

bsnl/landlinephone — complaints not redressal at 198

respected sir,
i have bsnl landline, that is not working from approx 7days i have registered my complaint on 198 but no action has been taken yet now, every month atleast 15 days it doesnt work, we are now frustated with the services provided, our bsnl landline number is[protected], i request u to solve ur problem at the earlest.
thankyou,
MR R.K GUPTA
1169, kartar nagar
ambala city
haryana (134003)

we have received few call from [protected]. I need the complete details of this no.

Thank you,

Sir,
This is in regard with my BSNL landline telephone connection[protected] located in Nawalgharh, Ahmedabad, Gujarat. The telephone connection is dead repeatedly after several reminders to the concerned circle officer and needs replacement of external wiring. There has been no action initaited by BSNL authorities till to date and the whole Area is suffering from the dead connectivity.Request pressurise the concerned authorities and do the needful at the earlieast. The payments of bills are made regularly despite dead connectivity.

Respected sir, Iam totally harased by your staff members called jeevlal (Telephone Exchange Kathara, Bermo) against my telephone no[protected] which comes in the juridiction of Bermo Exchange my telephone is dead since 20 october 2009 but against repeated complain in exchange there is no response till date and the incharge (above mentioned) gives a straight reply that it will be done, But on which date?? can you tell me up till when we are going to bear all this, as about the SDO Mr ansari he is the same .
Sir also due to this problem my broad band connection is not working properly, so now can i aspect a positive reply from you on a sooner date. i will be very much obliged if you overcome my problem, as i am a bussiness man and i am in a desperate need .

Respected sir our institute telephone is dad last 3 days institute name is chc delwara hospital delwara dist. rajsamand rajsthan

sir my land line is out of order for 02 manths mynumber is[protected] plese requred it immedetly

BSNL Landline — Recurring problem due to faulty main line

I've two bsnl Landline connection one for office[protected] and for Residence[protected], both are having problem due to worn and long overhanging main line, due to which it remains dead most of time and i ve to pay the monthly bill unnecessarily. This is my request to bsnl persons that if they are not able to remove the root cause then pls disconnect my phone permanently.
Mahesh Singh
[protected]
Shiva motors , 18th KM stone NH - 24 VIJAY NAGAR BY PASS , GHAZIABAD - 201009

sir` my phone number is [protected] is dead from one month.my address is babu lal sharma village post rashidpur teh.mahwa disstt.dausa rajasthan.please contiue in phone service.

BSNL Landline — BSNL Land line dead

Dear Sir ,
My home telephone number[protected] is not working since past two months and in past also its getting DEAD very frequently . We have informed to Local Line men and also logged complaints calls in Exchange . But BSNL concern authorities - Line men/ JE/DE etc seems are not interested to provide routine services to their existing customers .. Bill is coming to us on time and we are paying on time ..
But we are suffering and loosing our money ..
Now I am thinking to surrender this BSNL line and go with Tata Tele or Airtel .

Thanks
Avdhesh

BSNL — No response on gas booking by telephone

Inspite of repeatrd calls to BJGS on 24306363,24308888,28671470 since 1230pm to 0200pm,no response from them.This is not only unethical but also a crime.
As per my enquiry it is done to every caller. Just imagine for booking one gas cylinder one has to take c/ L.

BSNL Landline — died

Sir I complainted in BSNL Anchal office and District office at Kollam in kollam district for the complaint of my telephone number. My phone is died for the last one and a half months. I complainted several time there is no reply from the department kindly take action my phone No. [protected]

Respected Sir,
My BSNL landline no.[protected] is dead for one week. Since your employees' last strike against privatisation in May 2010, the landline and broadband are both getting dead and I am fed up doing several complaints. They resolved my complaints three times and every time the same problems recur and I had to complaint again and again.
Now this has become a game of complaint redressal and recurring of same problem within three to four days of repairing. So, please look into the matter seriously. My area is Durgapur SEPCO township and the "main person" of this area is Mr. Ghoshal[protected], [protected]. Please find whose fault is this recurring "disease".

BSNL — BSNL landline dead

Sir,
My t.phone no[protected] is not working since last 1 week inspite of repeated complaints. There is no action from bsnl
Kindly resolove the prodlem at the earlist.

Reg
Ashok Kumar

my BSNL landline no.[protected] is out of order for last 3 days ple solve immediatly.

BSNL Landline — fone dead

my land line fone is not working from last two months.my no. is[protected].my name is mohan lal.please cheak this connection and active early.

Home Landline — same telephone no of my home landline to other landline

Sir my landline telephone(no.[protected] is not working since 26th April 2011.this landline has been cross connected with another landline(no.[protected].We have already made a formal complain.Complain is booked under vide Docket number-G5483.We have already applied Bsnl Broadband service under this landline no.[protected].Modem has already been installed under this telephone number-dt.-23rd April 2011.So please arrange for rectification at an earliest date.

Yours sincerely,
G.M.Chowdhury.

BSNL — TELEPHONE IS DAD

phone dead for last few days. Dial tone is not coming. Two times complaints are solved without doing anything. Every after 15 days it happens MY NO IS 26850118

phone dead for last 5 days. Dial tone is not coming. Two times complaints are solved without doing anything.

BSNL Landline phone seems dead. — BSNL Landline dead

Dear Sir/Madam,
My land line number :[protected] seems to be dead since 15th July. Pls. take this as complaint and attend it soon. It is very difficult to inform by phone as members do not pick many times>>>.
Regards,
Rajesh.

BSNL Landline dead
Dear Sir/Madam,
My land line number :[protected] seems to be dead since 4th august. Pls. take this as complaint and attend it soon. It is very difficult to inform by phone as members do not pick many times>>>.
Regards,
Pravin

BSNL — about landline number which is dead

Dear Sir,
My landline telephone no.[protected] which is dead from a week.Iam from Sharda Nagar Kanpur.Please do something about this matter.

My bsnl lande line phone no[protected] last five (5) monthe is dead. Sir plese solve urgentiy.

My Phone no. 2669966, 2669967, 2666695 Totaly Dead.
I Try To Complain Bsnl. But Bsnl Complain No. 198 is Dead.
Last 25 Days this 3 land line number Totally Dead.
So Please Rectify this error urgently.

my BsnlLandline no.o[protected] is out of order last 5 days please solve the problem immediatly

BSNL Landline phone — no response for complaint of phone

from last two week my land line phone out of order no. is 2770837. for this i loge the complaint through 198 and other means. but till date no any action taken in this regard by the concerned authorized person. and when call to concerned exchange they linger on the complaint. kindly take action accordingly

MY BSNL LAND-LINE NO[protected] IS DEAD FOR A WEEK.KINDLY RECTIFY IT AT THE EARLIEST.

ANGELINE KALAVATHY
AMBATTUR

my name is sathiyaseelan randon, my landline no.[protected] is not working last 2 weeks . .please check the problem and solve it immediatly .please... thanks.

Sir
When I am calling from my mobile to my land line number[protected] I am hearing the ring tone but there is no ringinig of telephone bell at home for the above land line number.
I think the line is detached. Since as last 2 weeks. Please sir do help me.
I will be highly obliged.

Dear sir,
my telephone no.[protected] is not working from many days i don't even remember when did i talk properly in my land line phone. several time i'm given complaint to your BSNL office Bermo. but i never get the proper solution from your end. staff are too lazy they always say it will be done.may be its sound bad but its true i'm getting every month our telephone bill even we are paying also on time without using.
so, kindly rectified my problem as soon as possible.
Thanks and Regards
Ravi Singh
[protected]

i realy happy to say this "BSNL connecting India" not that "BSNL confusing india". Yes i am from tamilnadu, sivakasi, thayilpatti.the bsnl office is in sivakasi we want to know bill amount correction "they say any qustion you go to virudhunagar"finally say "GET OUT'

WHAT A WONDERFULL BSNL confusing india
pls dont go the side of bsnl office they will send bill letter to your home

Respected Sir,
Our BSNL landline is not Working it seems to dead
So Sir plz kindly Submit our complain
landline no.[protected]
Area Shantinagar colony, Qtr LIG D/11
Nagpur-2
Thanking you
Yours Faithfully
Sushil kumar Roy

My Land line No[protected] by the name of "ROSE VALLEY HOTELS & ENTERTAINMENTS LTD" is dead. So, Please submit my complain.
Address:
382 Upland Road, Laitumkhrah, Shillong, Meghalaya.793003

Respected Sir,

Our BSNL landline is not Working it seems to dead
I Try To Complain Bsnl. But Bsnl Complain No. 198 is Dead
So Sir plz kindly Submit our complain
landline no.[protected]

Institute for Human Development
C-1, Patel Park
Harmu Housing Colony
Ranchi - 834002
Jharkhand

Please provide as much information as possible...http://www.consumercomplaints.in/complaints/bsnl-land-line-c238450.ht...⇄

Please provide as much information as possible...

Please provide as much information as possible...

INTERNET AND LANE PHONE NOT WORKING FINE

I WOULD LIKE TO INFOUM YOU THAT OUR INTERNET AND LANE PHONE NOT WORKING FINE AROUND 6 MONTH THEIR WAS A NOISEY SOUND NOW ITS COMPLETLY DED, SO PLEASE NEED TO CHANGE OUR MAIN CABLE PAIR AND HOUSE CABLE THIS IS OUR LANE LINE NO:[protected]
PLEASE SEND TECHNICATION
THANK YOU.

This is with regard to BSNL landline telephone No.[protected] under Haripad Exchange, Alapuzha Dist., Kerala. The Phone is dead since last two weeks After repeated complaint one staff from BSNL came and removed the cable connection from the box telling that the underground cable is to dig out and will come back with labour. As he not turned out even after a week, on enquiry it has been told that no labour is available to dig out the cable. It is requested the concerned to do the needful at the earlieast. The payments of bills are made regularly despite this kind of bad services by BSNL.

Thanks

P.K.JANARDHANAN

This regarding BSNL land line phone connection :[protected]. Several complaints have been made since three weeks.
The phone is still remain dead. Booked complaints are closed even without attending the complaints

Complaint has been lodged on 18/08/13 vide docket no.[protected], which was closed without repair. Again made several complaints on phone as well as on line. The response from BSNL contact nos.2413000 & 2412700 is in utter disregard. It seems the landline customers are burden for BSNL. The customers are forced to dogsit until the BSNL serviceman come may be after one month, one year or never... and the Customers to make the bill payment for the dead phone. If the land line work, the BSNL staff has to work. If it stop working the BSNL staff and the private telephone operators have benefits. Excellent service.

My Phone no. 24154843 Totaly Dead.
I Try To Complain Bsnl. But Bsnl Complain No. 198 is Dead.
Please Not My land line Complain and solve Urgently.

MY BSNL LANDLINE NO.[protected], IS DEAD FROM LAST MONTH,
AND MY MOB. NO. IS [protected]

MY BSNL LANDLINE NO.[protected] IS DEAD FROM LAST MONTH

MY LANDLINE NO.[protected] IN TOTLY DEAD FROM LAST MONTH, , COMPLAIN NO. 198 IS COMPLETLY DEAD, , , , , MY OTHER NO . IS [protected], , , , , PLEASE SOLVE MY PROBLEM IMMEDIATLY,
THANKYOU
MOHAN LAL KIRDOLIA

Kindly inform you that, my land line phone no:+[protected] is not working please.

we need your service

For last twenty days my land line phone no.[protected] is dead. More than five times I made complaint to local Bsnl office buy my phone still dead. No one has attend. What to do?

Sir,
I want to change my broadband password. How can I change my password please help me.

to protect un authurised uses

i am in rs250/-slab all the bills within the limits rs1431and1097 /-
ihave not used any thing extra r any budy

change my bsnlbroadband password modem no;- ut300r2u

my net is too slow .i complaint about this matter to the consent officer then also no action is taken, please take some nessescery action

Hello Sir/madam,

My broadband is not working properly from the moment i got it. it gets cut every minute or 2 mins once. it s been rare, if i could ve used my broadband continuously for atleast few hrs together. I ve reported this problem continuously to the concerned ph nos that were given as references. But yet no action has been taken and the condition remains the same.i would like to bring this to your notice and believe that the problem is corrected.

Landline no.[protected]

Hello Sir/madam,

My broadband is not working properly from the moment i got it. it gets cut every minute or 2 mins once. it s been rare, if i could ve used my broadband continuously for atleast few hrs together. I ve reported this problem continuously to the concerned ph nos that were given as references. But yet no action has been taken and the condition remains the same.i would like to bring this to your notice and believe that the problem is corrected.

Landline no:[protected]

hey i m not able to check my usage details

letme know the bill details by mail

im not able 2 chek my usage details n wen i tried to open my usage account it returns invalid username and password

I am unable to see my broadband usage as I am not able to log in with the user name and password to either http://bbservice.bsnl.in/ or http://www.dataone.in. What could be the problem and how do I check the usage. These days I am charged with extra usage charges also, which I would like to check in detail.

How to see my billing amount ?

plz slove this problim .i am not able to to log in with the user name and pass word to either http://bbservice.bsnl.in or www.dataone.in.what could be the problim and how do i check the useage . sir i hope you will help me that is your most kind .
than u

I humbly request you to inform me about the checking o[censored]sage of my broad band connection.I got broadband connection by[protected] .My exchange is Vellikulangra, Trichur (DT)Kerala.

sir iam unable to view my internet usage. although i have waited for few days to self rectifiy their service problem, but they have not . sir i have taken home plan 500c which allow me to use 1.5gb FREE .after that they charge per mb 0.80paise . please help me to solve my problem. i quote BSNL IS NOT A GOOD SERVICE PROVIDER OF "BROADBAND"

How to see my bill details in online

i have to check my bradband usage details. how can i know how much i used.

for broadband username and password not correct

i am getting my user name/password as invalid although i have typed it correctly.my usage is not being displayed
please tell process about getting usage details

i am not getting my usage details, it is showing invalid user id though i have given the correct id and password, pls show the correct way to get my usage

i m unable to view my usage detail frm http://bbservice.bsnl.in...msg which comes when i view my usage is "No record available"...

while checking my usage details every time an error message will apper and asked for another trail

BSNL Broadband Complaints - Usage details
View all BSNL Broadband complaints
BSNL Broadband
Posted:[protected] by Balakrishnan Nair Send email
Usage details
I am unable to see my broadband usage as I am not able to log in with the user name and password to either http://bbservice.bsnl.in/ or http://www.dataone.in. What could be the problem and how do I check the usage. These days I am charged with extra usage charges also, which I would like to check in detail.

I am a bsnlbroadband user.
I can't check the usage details..
What should i do?
Reply please...
[protected]@gmail.com

I wanted to check the Internet usage for last month and i tried calling ur bsnl office several times and most of the time the phone is engaged, in case they answer the call, they say that there is a server problem. I, tried ur website and im unable to open as there is some problem (Internet Explorer cannot be displayed) and there is no solution to this problem. Please send the summary of the internet usage for last month to my e-mail id immediately.

How to see my billing amount ?
let me know the bill details by my email...

I have same problem. they provied only total amount not detail and they provide charge amount in another heads so problem to know.

i am getting my user name/password as invalid although i have typed it correctly.my usage is not being displayed
please tell process about getting usage details

To,
Respected sir/madam,
Myself Jalpesh B. Dadhania frm Ocean Capital Service User name OCN Sir how can we see the broadband internet uses and etc... pls call me on resistered no. for website and password on[protected]

I am unable to see my broadband usage as I am not able to log in with the user name and password to either http://bbservice.bsnl.in/ or http://www.dataone.in. What could be the problem and how do I check the usage.

I am a bsnlbroadband user.
I can't check the usage details..
What should i do?
Reply please...

hoe can i get my user id & password???

We are regular users of Brodband, for April 2009 I have got 3 times more bill than earlier. Where can I see usage details. (Our ID is [protected]@dataone.in)

I am a broadband uer.I cannot check the usage details.What should i do? Reply please..

I am not able to see usage details since one week .The page of bbservice broadband does not open even after long time.Please seek into the matter .

I m not able to check the broadband usage details. could you tell me where i can check the same. could you plz tell urgent.

1. i want to check my usage, because i could not solve this in dataone.in or bbservice.in sites

i want to check my usage detail

i want to check my usage details of june 2009

I am not able to check the internet usage since I am not having the user ID and password. Please let me know how to get the user ID and password to check the broadband usage.

I WAS SHOCKED BY LOOKING IN TO MY JUNE 2009 BILL. I NEVER USE THE BROAD BAND DURING THE DAY TIME AND USED FROM NIGHT 2 AMTO 6AM.BUT RECIEVED BILL FOR 4300.
I WANT TO CHECK MY USAGE IN THE MONTH OF JUNE 2009.SOME THING WRONG WITH BSNL BB

R C RAJU
[protected]

Respected sir/madam
i can't see usage details from bsnl usage detail provider server. please try as early as possible, so that i can get right information related to usage. reply as early as possible

please send my usage details

please send my usage details

i am getting my user name/password as invalid although i have typed it correctly.my usage is not being displayed
please tell process about getting usage details

I m not able to check the broadband usage details. could you tell me where i can check the same. could you plz tell urgent.

Usage details portal link is not connecting properly...i cant check my usage please see to it as soon as possible...

i am not able to check my account usage.whenever i try to access the page it says :The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [protected]@your.address and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.What must I do.please help.

i am not getting my usage details. The page of bbservice broadband shows Internal Server Error, please tell me the process about getting usage details.

I am unable to see my broadband usage as I am not able to log in with the user name and password to either http://bbservice.bsnl.in/ or http://www.dataone.in. What could be the problem and how do I check the usage.

I received a tel.call this morning informing that i have exceeded my limit for this month.There is something wrong.The connection was given only on the 4th of this month.I use the net only for receiving and sending email.I do not down load or surf the net.Pls check your system once again and clarify at your earliest.

plz send me my usage details

regards,
P.K.Damle

Respected Sir
Sir due some techical problem in ur server Icant access to view usages or other facilities availaible in bbservice.bsnl.in.
therefore i request u to please resolve my problem as soon as possible i willl be obliged to u.

i am unable to check the internet usage.there have been changes in the site dataone.in. the site bbservice.bsnl.in doesnt work either. this has been a recurring problem. kindly look into the matter.

i have a mail id in bsnl.in but usage details view available only in dataone. how to migrate?

Respected sir/madam
i can't see usage details from bsnl usage detail provider server. please try as early as possible, so that i can get right information related to usage. reply as early as possible

My User ID OR/AND Password is not working. How can I see my usage?

TO,
RESPECTED SIR,
I AM ONE OF THE USER OF BROAD BAND AND AS I HAVE INSTALLED A EW ANITI VIRUAS SYSTEM AND EVEN NOT ABLE TO CHECK MY USAGE DETAILS THROUGHT DATAONE.IN.SO PLEASE TELL ME THE PREOCEDURE TO RESTART THIS .
THANKINK YOU.

respected sir,
i change my plan home 500 bt then i can't saw my plan detail & usage detail.
so plz tell me what i do now? so sir that i can get right information related to saw the plan detail & usage detail.

i want to know volume of broadband i used so far.

I WANT TO CHECK MY USAGE IN THE MONTH OF AUGUST 2009.AND I AM UNABLE TO SEE MY BROADBAND USAGE AS I AM NOT ABLE TO LOG IN WITH THE USER NAME AND PASSWORD TO EITHER HTTP://BBSERVICE.BSNL.IN/ OR HTTP://WWW.DATAONE.IN.WHAT COULD BE THE PROBELAM AND HOW DO I CHEAK THE USAGE.

i am not able to get the details of my broadband usuage.help.
siva rao

hello sir, at the time of month end there is some problem in your server.we cant watch our usage details. it is coming that server error server error nu. wat shall we do...??

BSNL BROADBAND SERVICE — Re. Broadband usage details

Please note that I am a user of BSNL Broadband since last 2 months under Rs.750/- unlimited home plan but cannot check my usage details through the website. Kindly help me regarding this.

Dear Sir,

I am a resgular user of Broadband. I am charged with extra usage charges for the month of August 2009. I have got four times more bill than my earlier bills. I am afraid, this is not my bill at all.

I am unable to check my usage details also.

Please help.

Regards,
Feroza Sheikh

My broadband bill has come too high and i dis agree to this because for 1 week internet was disconnected and other days v havnt used much or downloaded. Im unable to log in with the user name and password to either http://bbservice.bsnl.in/ or http://www.dataone.in. Plz tel me how do i check usage detail? Please mail me at the earliest about this information.

I am also not being able to check my usage. Am using the URL - http://10.240.144.195/webLogin.jsp. When I click on the link to check my service records, I'm getting the error ' Sorry, operation timed out, please login again'. Same thing happens if I relogin, I could see my usage till last month, but this month the site is not working.

I tried logging a complaint with BSNL also 4 days back, but the customer care is just terrible. In the first two calls, the persons at the other end just ended the call after hearing my problem. Third time I was able to register a complaint, however it has no resolution till now.

how to check my billing and broadband usage????

When I enter into dataone.bsnl.in url and click for check usage detail then it shows "Forbidden" error page. Please help me.

hi this is kamini yadav on 20th of november 2009 i have taken my net connection i am not able to see the photos watever i have loaded on my orkut i am getting an error report and it is askng me to send that error report or not so please rply me soon thank u

I cant check my Broadband usage details (landline no 243885)

password

Till this time i am not get my usage detail from dataone web site. pls advise how can i go this site.
gnanam

I am not able to see my usage details

I am not getting my current broadband usage. How can I get it.

why BSNL is not giving this facility of auto update of time and date?

Dear Sir

Im using the landline of bsnl for the last 12years but from last couple of months we have also taken BSNL Broad Band i am very much dissatisfied with BSNL service. my number is[protected]. i am just booking the complaints for the last 30 days, Even went to BSNL office Faridabad also have problem in Bsnl broadband So many times i complan in BSNL Office but no received any reply till now.. And now my BSNL phone is not working from last 15 days This problem raise in every months

Besides all above problem BSNL ..is also proving that they really want to shock their customer reason is In My Last bills i got bills of Three thousand (3000)which was almost thrice of our normal bill.when we asked to GM of BSNL Faridabad he said we will ask detail dill from his head office...Till date no detail i got/Recd...But this is not enough ...now i got the bill of amount of RS 17000 ...This is too much...Now.I don't know why BSNL person dont think even single time they are service provider or what??????

They want to harass their Customer and always looking for different ways to harass their customer.

Can any one give answer?
Or

Do I need to appeal to the highest authority of bsnl to look into the matter and compensate for the My loss.


A very dissatisfied customer


Shashi Lohomord
H.no-591, Sector-10
Faridabad-121006
[protected]

Dont pay the bill infact it is not that amount which anyone can pay. I think BSNL had palyed their same trick with every broadband user and when you ask them about the reasons as why had they charged so much they say that their server had not uploaded data for long time and now they had uploaded it and charging for the same. but this is not meant to pay the bill for that period for which i had already paid. Thats their problem if they had not charged for extra bill at that time they cant ask for more money for that period.

dont pay even a single penny to them they are the biggest frouds they might disconnect your service but friend it is good to suffer once rather than a life time. contact anyother service provider like Airtel or Reliance. all o[censored]s unite ourself and get to the consumer forum and should file a case against them.

Regards
Pradeep
[protected]

BSNL — NIC CARD NOT WORKING .

DEAR SIR,

MY BSNL NIC CARD (WLL) FOR INTERNET IS NOT WORKING AT OUR OFFICE ( NEW SERVICE BUILDING) OF NTPC LTD, KANIHA, TALCHER, ANGUL) WHICH IS 2.5 km AWAY FROM YOUR BSNL TELEPHONE EXCHANGE. SOME EMPLOYEES HAVE TAKEN THIS FACILITY FROM YOUR EXCHANGE BUT WE ARE UNABLE TO USE THIS NIC CARD AT OUR OFFICE. PLEASE LOOK INTO THE MATTER AND DO THE NEEDFUL ACTION AT THE EARLIEAST PLEASE. UNLESS WE ARE GIVING THE MONTHLY CHARGE OF RS.250/- + TAX AS APPLICABLE.

bsnl nic card — Not Issue of Nic Card since Long Time

i have apply and pay Deposite for NIC (Data Card) in Feb-09 but still date i have not got that, when i go at office and ask for it they reply "They have no stock of NIC Card and they don't knowe when it will come".

so if any body Know what to do? and how to do?

my e mail id is rajdippate.[protected]@gmail.com

bsnl nic card — not working properly

Respected Sir,
Sir I am siddique from doha. my nic card is working in india but before 2 week it is not working properly.So you have to give needful instuction to my brother in telephone or to my mail.as soon as possible. there is no pending bill also.


Yours Sincerly
Aboobacker siddique vk
[protected]@yahoo.co.in
[protected]@gmail.com

I have received NIC Card bill in the month August-2009 of amount Rs.350 in place of Rs.250.If you increased

the tariff then what additional facility you provide your customers.If there is any reasons, please send me

details in my e-mail.

Thank you

Respected sir,
i buy one nic card EC325, but it not work.whenever i try to connect i got a error like (your device was closed by remote computer ).this error i got, and i dont no the customer support number, so please help me as much as possible.give me any solution sir

nic card — Nic card error

Hello sir/madam,

plz tell me how to solve my nic card problems? & plz me give the suggessation of this ERROR : '' the computer assisitant did not respond. for more information click to help and support.'' i m very nervous & confused.....

plz reply me about above ERROR.it's very very urgent..


thanking you,

Raj Desai

NIC-BSNL — Tariff

BSNL in their website annonuced that, if roaming facility is not required, the monthly usage charge will be reduced to Rs.250.00 per month. Here in Kerala the same is not implemented, why?. I've registered a complaint with BSNL (request no. is[protected], and with other higher officials in BSNL (all required info. is available in their website), but to no joy.
What am I to do next. Please explain.
Thank you.

gprs not working

whether in bsnl postpaid unlimited internnet i.e plan-199 the normal downloading from different sites is charged or not? if not then why my BSNL postpaid bill has incresed significantly(more than 2 to 3 times) after activation og plan-199 GPRS in mobile?

i downloaded all the setting and done all the possible things but my GPRS is not working on my mobile.earlier it used to work nut know it completely stopped
My hand set no is Sony erricson K 800i

PLEASE SIR

My Phone no. is[protected] i applied for New Broadband connection in dera bassi exchange. I deposit fee in exchange by 06.07.12. But till date my connection is not activated. I regularly visiting in dera bassi exchange but they are not confirm yet. I also purchase modem of rs.1900.

i request please install my connection Asap.

BSNL BB — cannot access bb service

can't access bbs bsnl after bsnal changed the phone no. from 2264151 to 2217151

Hello Sir/Madam Goog Evening.
I'm Anandakumar.S.. Sureshkumar my blood brother. I'm business man. My force connect broadbond connection. only my sel[censored]sing computer. My open to say you I need adult web site. They cann't open. so my humble submisson you allowed that web site sir/Madam. my next step you say. It's not comlaint. My request above this. Good Night Sir/Madam.

cannot access the account management site!!

when it will be corrected??


getting the error since so many days

DO IT FAST

Why am i not able to see my broadband usage for last 15 days ?

cannot access the account management site!!

Sir,
I can not open bbservice.bsnl.in. I want to know about my account. What I will do?

BSNL Cellone — topup

On June 6th, 2012 i have recharged my mobile (+91-[protected]) by Rs.1100 top-up online recharge Ref.No [protected]. It was promised to recharge by Rs1100, but i have received only Rs.1000 in my mobile account.

Dear Sir,
I am User of Broad band service in Manali Exchange, Chennai North Div. My Telephone no is 044-2in the name of M. Riaz Ahmed. I am using broad band service since from last 28 month. Initial 18 months service was very satisfacotory, but after that i am regularly facing problem while using the internet & my telephone sometines dead.I have complained your local customer care service but they could not solve problem yet. I APPROACHED AND SENT SO MANY EMAILS TO THE HIGHER OFFICIALS OF BSNL AND VERY RECENTLY SUBMITTED COMPLAINTS TO HER EXCELLENCY THE PRESIDENT OF INDIA AND HONOURABLE UNION MINISTER OF IT, INDIA. ALL WENT IN VAIN. NO REPLY FROM ANY ONE SO FAR AND NO ACTION SO FAR.

please look into my problem I am paying my bills regularly and in time so I hope I should not be facing this problem. Your linemen are purely illiterate regarding internet or networking technologies They give useless suggestions so i suggest you to provide them with proper training. Once again I am requesting you to look into my problem.

I CONTACTED THE DE AND AE OF MANALI EXCHANGE, CHENNAI NORTH... THEY SIMPLY TOLD THAT YOUR RESIDENTIAL AREA AFTER 7 KM FROM OUR EXCHANGE, SO YOU CANNOT GET BB CONNECTION. I ASKED THEM THEN WHY DID YOU GIVE CONNECTION TO ME? MOREOVER I ASKED THEM HOW THE BROAD BAND FUNCTIONED TILL 18 MONTHS? THEY DID NOT ANSWER MY QUESTIONS? THEN IT SHOWS THAT THEY HAVE LACK OF KNOWLEDGE.

I APPROACHED THE DGM OFFICIAL OF NORTH, ON 10 TH OCTOBER. HE TOLD ME TO LOOK INTO MATTER VERY SERIOUSLY AND TRIED TO TRANSFER BROAD BAND CONNECTION FROM THE NEAREST EXCHANGE THAT IS MADHAVARAM EXCHANGE. BUT NO ACTION SO FAR.

THE ADSL SHOWS NIL IN ALL COLUMNS ALWAYS.

My son is staying in Bahrain we are contacting him regularly throuh broad band but due to this bad service we are not able to contact through online. we are making calls through my cell hence i am payng more because of your bad service.
Sii i am very much proud to be an BSNAL user but i am not satisfied with service. Hence i request you to kindly solve my problem. I hope you do the needfull.

YOURS,

MUZZAMMILL FATHER OF RIAZ AHMED

NOTE: STILL I HAVE NOT GOT ANY REPLY FROM ALL THE OFFICIALS OF BSNL INCLUDING DGM, DE, AE.

STATISTICS OF ADSL/ DEVICE INFORMATION.
01.11.2009 at 7.40 am

Statistics -- ADSL
Mode:
Type:
Line Coding:
Status: DOWN
Link Power State: L0

Downstream Upstream
SNR Margin (dB):
Attenuation (dB):
Output Power (dBm):
Attainable Rate (Kbps):
Rate (Kbps):

Super Frames:
Super Frame Errors:
RS Words:
RS Correctable Errors:
RS Uncorrectable Errors:

HEC Errors:
OCD Errors:
LCD Errors:
Total Cells:
Data Cells:
Bit Errors:

Total ES:
Total SES:
Total UAS:











Statistics – ADSL……………………31.10.09 at 8.31am
Mode: G.DMT
Type: Fast
Line Coding: Trellis On
Status: No Defect
Link Power State: L0

Downstream Upstream
SNR Margin (dB): 18.1 18.0
Attenuation (dB): 52.0 28.5
Output Power (dBm): 12.6 17.9
Attainable Rate (Kbps): 5056 1028
Rate (Kbps): 2048 512
K (number of bytes in DMT frame): 65 17
R (number of check bytes in RS code word): 0 0
S (RS code word size in DMT frame): 1 1
D (interleaver depth): 1 1
Delay (msec): 0 0

Super Frames: 125669 125620
Super Frame Errors: 7 0
RS Words: 0 0
RS Correctable Errors: 0 0
RS Uncorrectable Errors: 0 N/A

HEC Errors: 4 0
OCD Errors: 0 0
LCD Errors: 0 0
Total Cells: 10319240 0
Data Cells: 442425 0
Bit Errors: 0 0

Total ES: 7 0
Total SES: 0 0
Total UAS: 11 0









30.10.2009 8.15pm
Statistics -- ADSL
Mode:
Type:
Line Coding:
Status: DOWN
Link Power State: L0

Downstream Upstream
SNR Margin (dB):
Attenuation (dB):
Output Power (dBm):
Attainable Rate (Kbps):
Rate (Kbps):

Super Frames:
Super Frame Errors:
RS Words:
RS Correctable Errors:
RS Uncorrectable Errors:

HEC Errors:
OCD Errors:
LCD Errors:
Total Cells:
Data Cells:
Bit Errors:

Total ES:
Total SES:
Total UAS:







3.00pm 30.10.2009

Statistics -- ADSL
Mode: G.DMT
Type: Fast
Line Coding: Trellis On
Status: No Defect
Link Power State: L0

Downstream Upstream
SNR Margin (dB): 18.4 18.0
Attenuation (dB): 52.0 28.5
Output Power (dBm): 12.6 17.8
Attainable Rate (Kbps): 4992 1044
Rate (Kbps): 2048 512
K (number of bytes in DMT frame): 65 17
R (number of check bytes in RS code word): 0 0
S (RS code word size in DMT frame): 1 1
D (interleaver depth): 1 1
Delay (msec): 0 0

Super Frames: 69088 69038
Super Frame Errors: 0 0
RS Words: 0 0
RS Correctable Errors: 0 0
RS Uncorrectable Errors: 0 N/A

HEC Errors: 0 0
OCD Errors: 0 0
LCD Errors: 0 0
Total Cells: 5673197 0
Data Cells: 229221 0
Bit Errors: 0 0

Total ES: 0 0
Total SES: 0 0
Total UAS: 11 0




24/10/2009/ in between 12.30 pm and 1.35pm



Statistics -- ADSL
Mode:
Type:
Line Coding:
Status: CHANNEL_ANALYSIS
Link Power State: L0

Downstream Upstream
SNR Margin (dB):
Attenuation (dB):
Output Power (dBm):
Attainable Rate (Kbps):
Rate (Kbps):

Super Frames:
Super Frame Errors:
RS Words:
RS Correctable Errors:
RS Uncorrectable Errors:

HEC Errors:
OCD Errors:
LCD Errors:
Total Cells:
Data Cells:
Bit Errors:

Total ES:
Total SES:
Total UAS:



ADSL BER Test - Result

The ADSL BER test completed successfully.
Test Time (sec): 20
Total Transferred Bits: 0x[protected]
Total Error Bits: 0x[protected]
Error Ratio: Not Applicable
Device Info -- Route

Flags: U - up, ! - reject, G - gateway, H - host, R - reinstate
D - dynamic (redirect), M - modified (redirect).
Destination Gateway Subnet Mask Flag Metric Service Interface
192.168.1.0 0.0.0.0 255.255.255.0 U 0 br0

pppoe_0_35_1 Diagnostics
Your modem is capable of testing your DSL connection. The individual tests are listed below. If a test displays a fail status, click "Rerun Diagnostic Tests" at the bottom of this page to make sure the fail status is consistent. If the test continues to fail, click "Help" and follow the troubleshooting procedures.
Test the connection to your local network
Test your ENET(1-4) Connection: PASS
Test your USB Connection: DOWN
Test the connection to your DSL service provider
Test ADSL Synchronization: FAIL
Test ATM OAM F5 segment ping: FAIL
Test ATM OAM F5 end-to-end ping: FAIL
Test the connection to your Internet service provider
Test PPP server connection: FAIL
Test authentication with ISP: PASS
Test the assigned IP address: FAIL
Ping default gateway: FAIL
Ping primary Domain Name Server: PASS



pppoe_0_35_1 Diagnostics
Your modem is capable of testing your DSL connection. The individual tests are listed below. If a test displays a fail status, click "Rerun Diagnostic Tests" at the bottom of this page to make sure the fail status is consistent. If the test continues to fail, click "Help" and follow the troubleshooting procedures.
Test the connection to your local network
Test your ENET(1-4) Connection: PASS
Test your USB Connection: DOWN
Test the connection to your DSL service provider
Test ADSL Synchronization: FAIL
Test ATM OAM F5 segment ping: F4/F5 FAIL
Test ATM OAM F5 end-to-end ping: F4/F5 FAIL
Test the connection to your Internet service provider
Test PPP server connection: FAIL
Test authentication with ISP: PASS
Test the assigned IP address: FAIL
Ping default gateway: FAIL
Ping primary Domain Name Server: PASS



Device Info
BoardID: 96332CG
Software Version: UT300R2U-0011.01
Bootloader (CFE) Version: (before 1.0.37-5.12)

This information reflects the current status of your DSL connection.

Line Rate - Upstream (Kbps):
Line Rate - Downstream (Kbps):
LAN IP Address: 192.168.1.1
MAC Address: 00-1b-da-4b-3c-95
Default Gateway:
Primary DNS Server: 192.168.1.1
Secondary DNS Server: 192.168.1.1
Statistics -- LAN
Interface Received Transmitted
Bytes Pkts Errs Drops Bytes Pkts Errs Drops
Ethernet 314341 3340 0 0 510524 1501 0 0
USB 0 0 0 0 0 0 0 0



Statistics -- LAN
Interface Received Transmitted
Bytes Pkts Errs Drops Bytes Pkts Errs Drops
Ethernet 12060 119 0 0 23407 66 0 0
USB 0 0 0 0 0 0 0 0



Device Info
BoardID: 96332CG
Software Version: UT300R2U-0011.01
Bootloader (CFE) Version: (before 1.0.37-5.12)

This information reflects the current status of your DSL connection.

Line Rate - Upstream (Kbps):
Line Rate - Downstream (Kbps):
LAN IP Address: 192.168.1.1
MAC Address: 00-1b-da-4b-3c-95
Default Gateway:
Primary DNS Server: 192.168.1.1
Secondary DNS Server: 192.168.1.1
pppoe_0_35_1 Diagnostics
Your modem is capable of testing your DSL connection. The individual tests are listed below. If a test displays a fail status, click "Rerun Diagnostic Tests" at the bottom of this page to make sure the fail status is consistent. If the test continues to fail, click "Help" and follow the troubleshooting procedures.
Test the connection to your local network
Test your ENET(1-4) Connection: PASS
Test your USB Connection: DOWN
Test the connection to your DSL service provider
Test ADSL Synchronization: FAIL
Test ATM OAM F5 segment ping: F4/F5 FAIL
Test ATM OAM F5 end-to-end ping: F4/F5 FAIL
Test the connection to your Internet service provider
Test PPP server connection: FAIL
Test authentication with ISP: PASS
Test the assigned IP address: FAIL
Ping default gateway: FAIL
Ping primary Domain Name Server: PASS

on 5.11.2—0 at 6.30 am

Statistics -- ADSL
Mode:
Type:
Line Coding:
Status: CHANNEL_ANALYSIS
Link Power State: L0

Downstream Upstream
SNR Margin (dB):
Attenuation (dB):
Output Power (dBm):
Attainable Rate (Kbps):
Rate (Kbps):

Super Frames:
Super Frame Errors:
RS Words:
RS Correctable Errors:
RS Uncorrectable Errors:

HEC Errors:
OCD Errors:
LCD Errors:
Total Cells:
Data Cells:
Bit Errors:

Total ES:
Total SES:
Total UAS:

Dear Sir,
I am User of Broad band service in Manali Exchange, Chennai North Div. My Telephone no is 044-2in the name of M. Riaz Ahmed. I am using broad band service since from last 28 month. Initial 18 months service was very satisfacotory, but after that i am regularly facing problem while using the internet & my telephone sometines dead.I have complained your local customer care service but they could not solve problem yet. I APPROACHED AND SENT SO MANY EMAILS TO THE HIGHER OFFICIALS OF BSNL AND VERY RECENTLY SUBMITTED COMPLAINTS TO HER EXCELLENCY THE PRESIDENT OF INDIA AND HONOURABLE UNION MINISTER OF IT, INDIA. ALL WENT IN VAIN. NO REPLY FROM ANY ONE SO FAR AND NO ACTION SO FAR.

please look into my problem I am paying my bills regularly and in time so I hope I should not be facing this problem. Your linemen are purely illiterate regarding internet or networking technologies They give useless suggestions so i suggest you to provide them with proper training. Once again I am requesting you to look into my problem.

I CONTACTED THE DE AND AE OF MANALI EXCHANGE, CHENNAI NORTH... THEY SIMPLY TOLD THAT YOUR RESIDENTIAL AREA AFTER 7 KM FROM OUR EXCHANGE, SO YOU CANNOT GET BB CONNECTION. I ASKED THEM THEN WHY DID YOU GIVE CONNECTION TO ME? MOREOVER I ASKED THEM HOW THE BROAD BAND FUNCTIONED TILL 18 MONTHS? THEY DID NOT ANSWER MY QUESTIONS? THEN IT SHOWS THAT THEY HAVE LACK OF KNOWLEDGE.

I APPROACHED THE DGM OFFICIAL OF NORTH, ON 10 TH OCTOBER. HE TOLD ME TO LOOK INTO MATTER VERY SERIOUSLY AND TRIED TO TRANSFER BROAD BAND CONNECTION FROM THE NEAREST EXCHANGE THAT IS MADHAVARAM EXCHANGE. BUT NO ACTION SO FAR.

THE ADSL SHOWS NIL IN ALL COLUMNS ALWAYS.

My son is staying in Bahrain we are contacting him regularly throuh broad band but due to this bad service we are not able to contact through online. we are making calls through my cell hence i am payng more because of your bad service.
Sii i am very much proud to be an BSNAL user but i am not satisfied with service. Hence i request you to kindly solve my problem. I hope you do the needfull.

YOURS,

MUZZAMMILL FATHER OF RIAZ AHMED

NOTE: STILL I HAVE NOT GOT ANY REPLY FROM ALL THE OFFICIALS OF BSNL INCLUDING DGM, DE, AE.

STATISTICS OF ADSL/ DEVICE INFORMATION.
01.11.2009 at 7.40 am

Statistics -- ADSL
Mode:
Type:
Line Coding:
Status: DOWN
Link Power State: L0

Downstream Upstream
SNR Margin (dB):
Attenuation (dB):
Output Power (dBm):
Attainable Rate (Kbps):
Rate (Kbps):

Super Frames:
Super Frame Errors:
RS Words:
RS Correctable Errors:
RS Uncorrectable Errors:

HEC Errors:
OCD Errors:
LCD Errors:
Total Cells:
Data Cells:
Bit Errors:

Total ES:
Total SES:
Total UAS:

hello sir, my phone model is motorola zn300.. and i use bsnl network. I was trying to get into the dialling service->fixed dial and it asked me for a security pin/code.

I enter 0000 (default) and it said invalid. I tried 1234 and it said invalid. I tried 12345678 and it said invalid and "SIM Blocked".

The "SIM Blocked" only show up when I enter into fixed dial and everything is normal.

I use motorola zn300. None worked for the fixed dial (worked for everything else).



I have an option to "unblock"
-First screen PIN2 Unlock code (enter anything to get into 2nd screen)
-Enter New SIM PIN2. If I enter anything less than 4 character, it said invalid code, I entered a 4 character long code and it gets into 3rd screen.
-Re-enter New SIM PIN2. I entered the same code in step 2 and got invalid code, try again. SIM BLOCKED.

Any idea how to fix this ? my mail id is [protected]@gmail.com plz send me an answer...plz plz