Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL Broadband — Connection problem not solved for over a month

I took a broadband connection from BSNL (Calcutta Telephones) one and a half month ago. Though I have applied over 6 month before. But anyway I have got the connection. After that it ran for 15 days, then the original drama started. When I try to connect it is giving a error 678. And it is not connecting. I called there 24 hour help desk(which is usually on IVRS only after 5PM, no one there to take direct calls), and booked the complaint. But one month has past and I am still suffering, no one is bothering to solve the problem. Everyday I try to call the local exchange(669), but no body is there to pick up the phone. Still I know that my bill will come and I have to pay. But the fact is that I have to pay for no service. This is BSNL(Calcutta Telephones).

Dear Sir,

I have BSNL Broadband from last 8 months, but before 10 days some problem occoured and it got disconnected. Now, I am not able to connect the internet. As I am doing most of the things online from my home and many of the things I do depends on internet. From past 10 days my work has completely stopped. I have given the complaint on 3 to 4 times on the same complaint number i.e, 41549. I have followed it up 5 times but they are not taking this as on priority.

Now I cannot proceed my work without internet. Please resolve this as soon as possible.


Thanks & Regards
Mahendra Jaiswal

Two months back I have paid the Unlimited Broad band bill and contacted at Service Supervisor/JE at our Place to change the tarif[censored]nlimited Broad band to Limited broad band i.e., Rs.500/- month tariff. Since two months no action has been taken, and they replys that, we are no way connected to change the tariff just we makes entries in the Computer. Remaining have to look higher level officers or some other persons which they are concerned from District Head quarters or Bangalore Head Office. Where we have to approach to change the tariff and to restore Outgoing calls. Please advise in this regard and arrange to depute concerned persons to rectify the same. An earliest action in this regard is highly appreciated please.
Thanking you,
Yours faithfully,

[V.GYANI PRASAD]

broadband no 281161 plan unlimted connection failed reaptedly and remain disconnected for hours, bsnl officersdistt buland shahr say it is server falt we cant do any thing

broandband connection[protected] remain disconnect for hours

Sir,

I am applying for broadband connection at my home landline telephone no.2400928, for home plan Rs. 125 per month, but I receive a letter from BSNL Office that my telephone is use in my office, but actauly my telephone is use in my home address. I give a complain to BSNL office to verify again and find out that my no. is use in my home.

Please kindly take neccessary action immiediatly.

Thanking you,
Narshi R.Patel
C/o.Steelage Traders
Farm Road, Sambalpur,
Orissa - 768002

my phone no.[protected] is not working after two month.

I am facing the same problem, the difference is only with the error no (691) and the place ( BSNL Kerala Circle) !!

bsnl-broadband — FAULT IN BROADBAND CONNECTION

MY BROAD BAND CONNECTION WAS OUT OF SERVICE SINCE LAST 7DAYS.I REGISTERED A COMPLAINT VIDE NO 83646 ON[protected]. SINCE DATE TWO REPRESENTATIVE FROM PRIVATE FIRM( TO WHOM IT WAS SUBLETED FOR FAULT REPAIRING) VISITED MY HOUSE WITHOUT ANY PRIOR INFORMATION NOR HAVING ANY ID CARD .STILL THEY HAVE SEEN AND WENT BACK SAYING THIS WILL BE CORRECTED FROM THE BSNL OFFICE .HENCE IT WILL BE OK WITHIN TWO HOURS. TOTAL 8 DAYS PASSED NOTHING HAS HAPPENED.

IS THIS THE PRICE WE HAVE TO PAY BY USING A PSU CONNECTION ?IF SO, THEN IT IS DIFFICULT TO REVIVE THE CUSTOMERS TRUST .

THANKS

RKCHAND

sir, i am using internet for more than 10 months, i have unstable internet service for more than 2 months. if i restart the modem, for every 2 or 3 min the internet is disconected . i have complained this fault for more than 10 to 15 times in bsnl office, mallapuram. but they didnt solve the problem till now. i am a online gamer, i am so feed up with this promblem.. the staffs working in this bsnl office is not so effficent. pls take some action regarding this compliant... mallapuram, chengalpattu dist, tamilnadu...

BSNL Broadband — Broadband connection not provided from 10 months

Dear Sir/ Madam,

I had applied for BSNL Brodband connection on 07/02/2009 in Jaipur, but they have not provided me the connection nor any information till when I will get the connection, I am following it up since February but no positive response is given by them. Fiber is laid down but still they have not provided the connection.There are 4- 5 more cases who have applied for broadband connection but didnt get broadband connection though fess of RS 500 is deposited in month of Feb. We are waiting for it from past 10 months.
U.I.D. no:- RJJP-[protected]
NTC Booking date:- 7th Feb' 09
Name: Vinod Jain
Address: 355A- Tagore Nagar, Ajmer Road, Jaipur, Rajasthan.
Contact no: [protected]

Address of other applicants are as:
1) Tanuj Goyal, 340-A Tagore Nagar, Ajmer Road, Jaipur, Rajasthan
U.I.D. no:- RJJP-[protected]
NTC Booking date:- 5th Feb' 09

2)Rajesh Chandra, 355-B, Tagore Nagar, Ajmer Road, Jaipur, Rajasthan
U.I.D. no:- RJJP-[protected]
NTC Booking date:- 5th Feb' 09

Bsnl is the worst company, I must say...

Please refer my mobile no. [protected]. I have paid my bill for the period of 01/06/09 to 30/06/09 in the moth of July'09 itself. But my outgoing services have been discontinued from 11/08/09 onward. Please resolve the problem at the earliest.

Same thing happened to me and its disgusting, my father was angry to me for wasting money. I am very angry with Bsnl for it.

CellOne — Not registering caller tunes

I downloaded a caller tune from my mobile using cellone service. They charged for that caller tune but I did not receive any sms of confirmation and also that caller tune is not working . I tried once more but no response and my money is wasted. This is ridicules.

cellone annant prepaid BSNL — balance reduction

my account balance have been reduced by Rs 30/- around 20-25 days ago .I have complaint on this issue a several times, but all in vain. coz each time i call i get a reply from customer care executives that the work is on progress but action is actuaaly not being taken .so please take a note on it and refund as soon as possible.

i have spent more money, trying to remove the caller tune...
tried the customer care...which is obviously...no use...!!

now i only want the caller tune be removed from my cell phone...!!!

Remove CALLER TUNE
sir, i m Raunak, (+91 [protected], bsnl cellone prepaid anant) please get my caller tune removed as i m unable to contact your customer care officer (56700) & i m not getting my caller tune removed despite several efforts.

to unsubscribe from the caller tunes jus sms BT DCT to 56700..
u will no more have the caller tones..!

Sir,
My phone number is [protected](pre paid). Please remove caller tune from my mobile.


Mail me SMS code to remove caller tune. I have tried my times but could not remove it.



Vakula

sir, (+91 [protected], bsnl cellone prepaid ) please get my caller tune removed as i m unable to contact your customer care officer & i m not getting my caller tune removed despite several efforts.

remove caller tune in postpaid mobile [protected]

just go to new text message and write UNSUBSCRIBE send it to 56700

Sir
Please remove my caller tune my number is- [protected] (Prepaid)

sir,
my name is kunal and my mobile number is [protected].i want to remove my caller tune now and several times sent massage viz. UNSUB ALL to 56700.But due to some unknown reason massage is not being sent.
So I request you to please remove my caller tune as early possible.

bsnl prepaid no 9486471850 — deactivate caller tune

I dont want caller tune, but iam unable to do get contact with customer care.please stop caller tune in my phone no ;[protected]

M.THUYAVAN

Without my consent I have been forced with a caller tune to my cell phone no.[protected] which I am not interested also feel very disgusted. In this connection several times I have contacted BSNL customer service care ([protected]), but all my efforts are in vain. They are really good for nothing. Finding no other alternative I seek your best help so that my said caller tune is disabled immediately.

sir i want to remove my caller tune my number is [protected] what i have to do

sir,
my name is mukesh kumar and my mobile number is [protected]. I want to remove my caller tune now and several times sent massage viz. UNSUB ALL to 56700.But due to some unknown reason massage is not being sent.
So I request you to please remove my caller tune with immediae effect.
i have spent more money, trying to remove the caller tune...
tried the customer care...which is obviously...no use...!!

Mukesh Kumar

BSNL — remove caller tone

sir,
my no. is [protected] i want to remove my no. caller tune .
so please remove this no. caller tune, thanks

Sir,
1.My name is George P Joseph. I request you to take necessary steps to remove following facilities added in my postpaid connection No from my phone No [protected] at the earliest :-

(a) caller tone from my phone No [protected]. I already used to give msgs to 56700, but no response from them.

(b) I already give application to remove GPRS connection in last week of October 08. But the same is not removed as yet.

2. May I request your good office to remove above facilities from my postpaid connection at an early date please.

sir,
my name is nanditha suseelan and my mobile number is [protected]. I want to remove my caller tune now and several times sent massage to 56700.But due to some unknown reason massage is not being sent.
So I request you to please remove my caller tune with immediae effect.
i have spent more money, trying to remove the caller tune...

Prepaid — hello tune

dear sir,
my hello tune is not chanced but chareges is take .customer care number is not working .pls reply.pls send curret customer care number pls.
my mobile number is [protected]

bsnl cellone phone — caller tune

I have cellone mobile no. [protected], please deactivate caller tune service provided by bsnl mobile services.

sir, (+91 [protected], bsnl cellone prepaid ) please get my caller tune removed as i m unable to contact your customer care officer & i m not getting my caller tune removed despite several efforts

BSNL Mobile — removal of caller tune

sir
My cell no is [protected], i am from andhra pradesh
without asking me i was given a caller tune, whcih i want to get it removed now it self,
i tried them, telephoned them many times to remove it, i spent a lot in vain, if we call for help to reove caller tune, they will ask to press i, 2, 3 and goes on, ispite of wasting money i could not get rid of blady caller tune, take care of your customers, instead of grabbing their money like this

pl remove the caller tune immediately

sujatha

I am getting the customer care number[protected] as a invalid number. Is it changed if so what is the new number.

sir, am dinesh, i want bsnl prepaid connection, i making so many std calls only now am in punjab, sir i want good offer which is suitable and send details for me .yhanking you sir.

i have selected one call tune the caller tone which i am now hering is the default tone of bsnl . its irritating its says do you like this tone many people giving compliant about this i don't want any caller tone just remove it my mobile no would be [protected]

sir,

i am rama, from hyderabad.[protected] is my prepaid number. after many efforts like calling the customer care and many sms, i am still unable to unsubscribe to the caller tune set.please remove it asap.

thank you.

Sir
I got the cricket update pack activated on my number([protected]) how to get it deactivated ??
i treid calling customer care but failed...dialle *123*11# please tell me how to remove it...

I CANT REMOVE MY CALLERTUNE AND I WANT IT GONE NOW

hi!!this is sahil ([protected] bsnl cell one prepaid ).actually i want to deactivate cricket updates..i tried calling customer care but i couldn't got my problem fixed ...so please tell me the procedure to deactivate the above...i hope u will respond to it as soon as possible.

CellOne — remove the all caller tunes

i am a prepaid costumer of 501 plan and i dont want any caller tunes on my phone therefore i request u to kindly remove all the caller tunes and deactivate the tunes which might be selected by me thks

Dear
I also want to deactivate the hello tune, but does not know to how?

BSNL-PREPAID — Kindlly remove my tunes

Sir, I am K Vijayalakshmi. 96- Omsakthi Nagar, Kondur BO, Cuddalore 607002. My number is "[protected]". Repeat [protected]. I want to remove my tune. (June Ponal...). I could not get the complaint number. KIndly oblige and cancell my caller tune immediately please.

Thank U

K Vijayalakshmi

Please remove my caller tune as soon as possible. as i have sent many messages to 56700 and also called but there is no responce please remove my hello tune from my mobile [protected].
I have spent lot of money for this hello tune. So please remove as soon as possible.

I am want to remove cricket alerts from my mobile.

Plz help me. I tried calling customer care many time but no use

Sir, ([protected]) please get my dialer tune removed as I am unable t contact your customer care office & I am not getting my dialer tune despite several efforts

1- bsnlportal is not working in my no.[protected]
2-only150 contacts saved in my no.[protected] other mobile 250 no.saved.

My mobile Number is[protected], I want to remove my caller tunes and i repeated sent the SMS to 56700 for removel of caller tunes as code of DCT (deactivated) But this code is not valid kindly SMS to all to the Keyword/formet. By this time kindly deactivate the caller tunes.

cell one — UNABLE TO CONTACT CUSTOMER CENTRE

I WISH TO CHANGE MY PLAN IN CELLONE CONNECTION I WANT TO KNOW THE DETAILS .

CONTACT NO:[protected]

sir,
my name is Manvendra Gupta and my mobile number is [protected]. I want to remove my caller tune now and several times sent massage viz. UNSUBSCRIBE to 56700.But due to some unknown reason massage is not being sent.
So I request you to please remove my caller tune as early possible.

Sir,
My name is Jarina Bibi and my mobile number is [protected]. I want to remove my caller tune and I repeated sent the SMS (massage) viz. UNSUBSCRIBE to 56700 on 05.11.2008 and replied to me "your caller tune a/c has been closed". Isliye koi deduct nehi hua December 08 month mai. but 5.01.2009 at 8.15 a.m fir Rs.20/- deduct kiya from my a/c. So, I imformed to C.C ([protected]) and CC se bola, fir massage small letter ke sath unsubscribe to 56700 par bhejne keliye but mess. reply ‘it was not possible to close your BSNL Tunes a/c due to a technical erroron’ 5.02.09 at 7.01 a.m.

02.02.09 CC ([protected]) ko puchha my caller tune closed hua ki nehi, tab unhone bola my caller Tune closed ho gaya. But 05.02.09 main fir Rs.20/- kat liya. Fir aj C.C main bat kiya and complane likhaya subhe 8.00 baje. But till to date no action has been taken and I am now mentely & financialy disturbed. Isliye main bohut pareshan main hu.

So I request you to please remove my caller tune as early possible.

Thanks,
J. Bibi[protected]
05.02.09 (1.55 p.m.)

Sir,
My name is Jarina Bibi and my mobile number is [protected]. I want to remove my caller tune and I repeated sent the SMS (massage) viz. UNSUBSCRIBE to 56700 on 05.11.2008 and replied to me "your caller tune a/c has been closed". Isliye koi deduct nehi hua December 08 month mai. but 5.01.2009 at 8.15 a.m fir Rs.20/- deduct kiya from my a/c. So, I imformed to C.C ([protected]) and CC se bola, fir massage small letter ke sath unsubscribe to 56700 par bhejne keliye but mess. reply ‘it was not possible to close your BSNL Tunes a/c due to a technical erroron’ 5.02.09 at 7.01 a.m.

02.02.09 CC ([protected]) ko puchha my caller tune closed hua ki nehi, tab unhone bola my caller Tune closed ho gaya. But 05.02.09 main fir Rs.20/- kat liya. Fir aj C.C main bat kiya and complane likhaya subhe 8.00 baje. But till to date no action has been taken and I am now mentely & financialy disturbed. Isliye main bohut pareshan main hu.

So I request you to please remove my caller tune as early possible.

Thanks,
J. Bibi[protected]
05.02.09 (1.55 p.m.)

Sir,
My name is Jarina Bibi and my mobile number is [protected]. I want to remove my caller tune and I repeated sent the SMS (massage) viz. UNSUBSCRIBE to 56700 on 05.11.2008 and replied to me "your caller tune a/c has been closed". Isliye koi deduct nehi hua December 08 month mai. but 5.01.2009 at 8.15 a.m fir Rs.20/- deduct kiya from my a/c. So, I imformed to C.C ([protected]) and CC se bola, fir massage small letter ke sath unsubscribe to 56700 par bhejne keliye but mess. reply ‘it was not possible to close your BSNL Tunes a/c due to a technical erroron’ 5.02.09 at 7.01 a.m.

02.02.09 CC ([protected]) ko puchha my caller tune closed hua ki nehi, tab unhone bola my caller Tune closed ho gaya. But 05.02.09 main fir Rs.20/- kat liya. Fir aj C.C main bat kiya and complane likhaya subhe 8.00 baje. But till to date no action has been taken and I am now mentely & financialy disturbed. Isliye main bohut pareshan main hu.

So I request you to please remove my caller tune as early possible.

Thanks,
J. Bibi[protected]
05.02.09 (1.55 p.m.)

please deact ring tone my mobile no-[protected].earlir send message DACT to 57800 but repeated this problem.please deact.thank you

BSNL Prepaid — remove the caller tune

sir, plz unsubscribe me for the caller tune.. on my bsnl no. [protected]..
as soon as possible..
i'v made many vain efforts before..

i want a sweet caller tune to dedicate to my all friends, plz what???????????????????????????????????

i also want to dedicate the hello tune, but dose not know to how

my name is bhupinder singh
my mob no is +91 [protected]
plzz dactivate my caller tune erely as possible
i will be thank ful o[censored]

Sending BTDEACT to 56700 works, atleast in maharashtra.

NB: its 'BTDEACT' not 'BT DEACT'

Please dis-able caller tune on my mobile number please, I cannot spare so much amount for a song and I did't subcribe any time, I did't know how it came and set for my number.
+91 [protected]

Without my consent I have been forced with a caller tune to my cell phone no.[protected] which I am not interested also feel very disgusted. In this connection several times I have contacted BSNL customer service care ([protected]), but all my efforts are in vain. They are really good for nothing. Finding no other alternative I seek your best help so that my said caller tune is disabled immediately

Prepaid- Cell One — BSNL Tunes

Hello There!

My number is[protected]AP). Unsubscribe me first from this . For the past 3 months, you have been stealing Rs. 25 per month from my account. Give me my money back you [censored]s. I never liked your music, neither did I subscribe for it in the first place..

Cheers
Raghu

sir ia satya sundar sahoo.but my sim is on my mother's name(rukmani sahoo).there are two hello tunes are acctive on my sim(my mobile no. is [protected]).plz deactive the old hellotune.

Please remove callers tune my no is [protected]

BSNL — Not removing caller tune

Sir My caller tune is not removing. I had send alot times 'unsubscribe' to 56700 but my tune had not removed yed. Thank you

I am also having the problem while removing the caller tune. I sent messages and made calls since last two months spending more money to remove it.The above-written complaints clearly indicate that many of bsnl subsribers are having this problem o[censored]nwanted or forced caller tunes. Is BSNL using this wrong practice of earning and do't want to leave it. It, thus, amounts to cheating thousands of its innocent subscribers by Rs. 30 per month.
This should be checked by BSNL officials immediately please.

BSNL Excel — Dialer tune

Hi sir my name is Rajasekhar Reddy i am using Bsnl prepaid service.
Even my caller tune is in active it just ringing like normal, i am maintaing above Rs.50 balance, i complainted about this to customer care they giving the answer only "WAIT SIR UNTILL IT COMES".
My complaint id is 391690, weeks are going but there is no result.
But one thing they did not forget to cut my Balance


i strongly recommend that "BSNL IS A MOBILE SERVICE"

sir,
I am Alaka Mohany requesting you to cancell the caller tone of my mobile[protected] as I am not able to get it removed in spite of my best efforts.I dont need any default tune in future and illigal diduction from my balance on that plea.It amounts to a fraud.
Thanks.
n.b-I am writing thru my husbands e.mail [protected]@yahoo.co.in
Alaka Mohanty

BSNL Prepaid Service — to remove dialer tone.

sir
i am santosh pandey my no, is [protected] i was unwillingly given this dialer tone so please kindly remove it as early as possible.

dear sir i want to close to massage from 5888 & any sms related to caller tune on my [protected] ph no. pls current activate it.

thanks
Parminder

Remove CALLER TUNE
sir, i m Kannan, [protected], bsnl cellone prepaid) please get my caller tune removed as i m unable to contact your customer care officer (56700) & i m not getting my caller tune removed despite several efforts.

thanks

NARSINGH YADAV

PL.REMOVE THE CALLER TUNE FROM MY MOBILE NO [protected]
NARSINGH YADAV

BSNL — REMOVAL OF CALLER TUNE

PLZ DEACTIVATE MY HELLO TUNE FROM THE NO [protected] WITH IMMIGATE EFFECT

sir
i am rajesh soni my no, is [protected] i was unwillingly given this dialer tone so please kindly remove it as early as possible.

sir,
i m Sushant, (+91 [protected], bsnl cellone prepaid) please get my caller tune removed as i m unable to contact your customer care officer (56700) & i m not getting my caller tune removed despite several efforts.

thanks

Sushant kumarr,

Remove CALLER TUNE
sir, i m astha jain, [protected], ( bsnl cellone prepaid) please get my caller tune removed as i m unable to contact your customer care officer (56700) & i m not getting my caller tune removed despite several efforts.

thanks

ASTHA JAIN

Remove CALLER TUNE
sir, i m Bhola Nath Singh, (+91 [protected], bsnl cellone prepaid) please get my caller tune removed as i m unable to contact your customer care officer (56700) & i m not getting my caller tune removed despite several efforts.

thanks

Bhola Nath Singh

Regarding Remove CALLER TUNE
Dear BSNL,
Please remove my caller tune as soon as possible. I dont want to have as of now. Expect your immediate response. My Mobile No. [protected]
Thanks in advance.

By
Kanagaraj K

Please SMS 'DACT RBT' to 56700

BSNL Prepaid — Deactivate Caller Tune

I've a BSNL Prepaid No. [protected] & in this no. i did't activeted any hello tune (caller Tune) I don't know how it is activeted but now i want to deactivet this caller tune so pls do it

Thank's

BSNL — Unable to remove Dailer tone

Every month BSNL is deducting Rs 38 against dailer tone from past 2 months, but they are not putting any DT. There customer care officer is never reachable. It is the worst customer care service I have ever seen.
I beg u people please remove my DT or deactivat.my no is given below

Sarit
[protected]

sir please remove callertune from my mob.
or please send me the code for removing it .
please...

my mob no is: [protected](pre paid)
sir please remove the caller tunes from my mobile
or send me the code for removing it.
please sir

sir,
i m Simanta Dutta, (+91 [protected], bsnl cellone prepaid) please get my caller tune removed as i m unable to contact your customer care officer (56700) & i m not getting my caller tune removed despite several efforts.

sir, ( 91+ [protected] )

subject REMOVE CALLER TONE

its mah prepaid no. and i want to deactivate mah caller tone
i have tried many times but unabe 2 deactivate so kindly deactivate mah caller tone
thnx...

my number is [protected] i want to remove my caller tune. i ' ve tried to 56700 and no response from it and i also send sms to the same number.kindly delete my caller tune..

Sir,

My phone number is [protected](pre paid). Please remove Job Alert SMS service from my mobile.


Mail me SMS code to remove Job Alert SMS service . I have tried meny times but could not remove it.

I am not request this type of service. So please remove this sms service to my phone. You please tell me legal advice also againt you. what is legal prossess to stop this types of sms? you are cut my money every month Rs. 20/- . I request customer care he told me send sms regardig stop this type of sms. I already send sms tp stop this service. I lose my amount but sms is not stop you side.


Gautam Singh

how to disable ma caller tune .. help me plz

Procedure to de-activate BSNL Tune
1. Through IVRS
(i) Subscriber needs to dial 56700 from the BSNL network.
(ii) Subscriber will listen the welcome message.
(iii) Subscriber needs to select the language, in which he wants to continue.
(iv) Select the option ‘4’ for entering to your profile.
(v) Select the option ‘4’ for unsubscribe the service.
2. Through Web:
(i) Go to website http://bsnltunes.bsnlumw.com
(ii) At User Login enter your mobile number & passward.
(iii) Now click on to ‘My Album’.
(iv) Now click on to ‘Profiles’.
(vi) Now click on ‘Un-Subscribe’ to unsubscribe the service.
3. Through SMS:
(i) To unsubscribe the particular ringback tone through SMS send a SMS, UNSUB[space] <RBT_ID> to 56700
(i) To unsubscribe the service through SMS send a SMS, UNSUB ALL to 56700

Dear sir,
Kindly deactivate my caller tune my mobile number is[protected]

Thank U

suresh

sir,

I am Malleshi K having prepaid cell one no.[protected].after many efforts like calling the customer care and many sms, i am still unable to unsubscribe the Cricket pack. I am receiving messages from BA-ONCRIC. Please remove it at the earliest & do not renew it.

Thanks & Regards.

sir
please remove caller tune
my mobile no is [protected]

My mobile no. is [protected]. I do not want to continue the caller tune service. I request you to see that subscription amount should not be deducted from my prepaid amount. I have sent no of reply mails not to continue the service. Please do needful
A SREERAMULU

pls remove my bsnl caller tune
from my no [protected]

(BT DACT to 56700) then deactivate service BSNL TUNE and deactivate massage received instantly.
See the link - http://bsnl.onmobile.com:9000/bsnltunes/jsp/help.jsp
DEACTIVATED THEN CALL ME-[protected]

mobile complain link - http://www.trai.gov.in/Default.asp#

Remove CALLER TUNE
sir, i m jagjeet singh kala, (+91 [protected], bsnl cellone postpaid) please get my caller tune removed as i m unable to contact your customer care officer (56700) & i m not getting my caller tune removed despite several efforts.

thanks

i want to know how can i remove my callertune

i am receiving a message from "OnCric" which gives latest cricket updates. i want to deactivate that service. I called the customer care service twice. but i couldn't find solution out of it. i'm charged Rs. 80/month for this unnecessary service. Please deactivate it as quick as possible. My mobile number is +91 [protected]

Hii. My No. is [protected] I am receiving Cricket alerts from ONCRIC, Please advice me to deactivate the service.

Thabk You,

Regards.

I want to stop my caller tune service from my BSNL pre-paid mobile . My Mobile No is -[protected]

DEAR SIR,

I AM BSNL POST PAID CUSTOMER NO[protected]

MY ALL CALLER TUNES DEACTIVETED

REGARDS- NARENDRA AGRAWAL

RATLAM (M.P.)

MOB-NO[protected]

SIR MY NO. IS [protected] I WNAT TO REMOVE MY CALLER TUNE PLZ I CAN SEND REQUST TO CUSTOMER CARE BUT THERE RESPONSE IS UNABLE TO HELP ME PLZ TELL ME HOW I CAN REMOVE MY CALLER TUNE

PL.REMOVE THE CALLER TUNE FROM MY MOBILE NO [protected]
dr radhey shyam Yadav




thanks


ph[protected]

PL.REMOVE THE CALLER TUNE FROM MY MOBILE NO [protected]
poonaM YADAV


thanks


ph[protected]

Please remove callers tune my no is [protected]

Pre paid — caller tones

the song from rab ne bana de jodi the female title song from first i.e., na kuch poocha na kuch manga... to upload inthe caller tone option. so that i will download this song as my caller tone...

Remove CALLER TUNE

Sir,

I am Ramachandran, (+91 [protected], bsnl cellone prepaid) please get my caller tune removed as I am unable to contact your customer care officer (56700) & I am not getting my caller tune removed despite several efforts.

So please removed from my mobile caller tune.

Remove CALLER TUNE

Sir,

I am Anbalagan, (+91 [protected], bsnl cellone prepaid) please get my caller tune removed as I am unable to contact your customer care officer (56700) & I am not getting my caller tune removed despite several efforts.

So please removed from my mobile caller tune.

Remove CALLER TUNE

Sir,

I am Ramachandran, (+91 [protected], bsnl cellone prepaid) please get my caller tune removed as I am unable to contact your customer care officer (56700) & I am not getting my caller tune removed despite several efforts.

So please removed from my mobile caller tune.

modem starts very slow, connectivity slow, no online method is provided for change of broadband plans from existing one

sir, my telephone no. is[protected] broadband .iam govt.employees but 20% less not getting by bsnl in my 2nd bill. pl. correct my bill by giving 20%rebait.1

SIR
PLZ TELL ME I TAKE THE HOME PLAN 750 IT UNLIMITED USES FACLILTIES KAR THERE
MAI JETNA BHI JAO DOWNLOAD KAR SAKTA HOO NA ...PLZZ TELL ME OKKKKK

Dear Sir,
i am user of bsnl broad band buss. plan unlimied. I am and my costumer is not happy with your broad band speed server is very slow downloading speed is 20 k.b per k.b. download .
sir my borad band no is[protected]

Tnk.
Your costumer vinay jain
Barara goyal market
Distt. Ambala

sir,
My phone no is[protected].i am using bsnl broadband 250 home plan.I want to change it to 500 home plane.I called bsnl call centre on June 16, 2009.The person there gave me request no 346102 and informed me that it will take place from first of July 2009.Now it is 2nd July and no change in plan.I tried several times
over the phone no given by call cetre but nobody is taking the phone or doing any good.Please look into the matter.
Your costumer,
Francis M Almeida,
At& PO-Nirmal, Vasai,
Dist Thane, Maharashtra.

peopels using home plans in there caffe for Commercial Use
they r using home pland i
n computer centers
i think we all r fool that we r using this plan for our home ..is all bsnl staff is sleeping?why they r not taking action against that?
vikram jogindernagar himachal pardesh

guys can any body post his download speed with internet download manager if he have home plan 750.

The service offered by the bsnl officers r very bad..
i just waited for one month to get the 750+ connection.
if we approach the bsnl office they r answering in improper manner..
they didnt give respect to the customers.
just blabering in vulgar words in back side of me.
i tried to ask about that they made me to wait for two days by not giving the connection.
please dont hurt the customers..

dear sir .main apna plan change kar ke unlimited plan 750 lena chahta hu. plz iske bare main batain.

BROADBAND HOME PLAN 750 — DISCOUNTS NOT GIVEN

I GOT BSNL BROAD BAND CONNECTION FOR MY LAND LINE NO,[protected] IN MAY. AS I AM
A PUBLIC SECTOR EMPLOYEE(SYNDICATE BANK) I AM TOLD I WILL GET 20% DISCOUNT. BUT I FOUND NO SUCH DISCOUNT IN MY BILLS DURING LAST 2 MONTHS. I AM CHARGED 750 INSTEAD OF 600 RS.EACH MONTH. HENCE PLEASE REFUND/ ADJUST THE EXCESS AMOUNT CHARGED TO ME

Bharat Sanchar Nigam Limited-Telephone and Broadband Services — NO SERVICES ARE PROVIDED-HENCE NO CHARGES RECOVERABLE-JULY-2009

T0,
1.] The Chief General Manager,
BSNL, Gujarat telecom Circle,
Ahmedabad-380006.


Sir/s,

Reference: Telephone Number[protected] with broadband service- My Unique ID No. is
GJATD[protected]

With reference to the subject matter, I hereby aggrieved on receipt of Bill for July-2009, though no services were provided by BSNL. It is pertinent to mention that since long back no uninterupted services have been provided. After making series of complains my service have been connected from 17.08.2009 only.

non providing of services as committed BSNL ha put to me a great inconveniance with a mental upset for a long span of say 5/6 months. Let me be specifie from your own record that no services were restored despite of my repeated agitation before your organisation and lastly it has been linked.ONLY ON 17.080.2009.

My grievance is also that BSNL SHOULD HAVE TAKEN CORRECTIVE MEASURES atleast by providing/offering me an alternate facility [specifically which was otherwise working as per my full knowledge] if they at all wanted tro remove their commitment for solving grievances of the customer for which they have commited to restore within a period prescibed therein.

May I request to take an corrective step and remove charges by cancelling Bill for the month of July-2009 which itself proves from the NIL reading in respect of both the above mentioned services.

Please acknowledge the recipt of my complaint with a request to provide the details of the corrective measure taken towards my grievance.

Thanking you.

[URJABEN RONAK MUDIYA] Sir/s,

Reference: Telephone Number[protected] with broadband service- My Unique ID No. is
GJATD[protected]

With reference to the subject matter, I hereby aggrieved on receipt of Bill for July-2009, though no services were provided by BSNL. It is pertinent to mention that since long back no uninterupted services have been provided. After making series of complains my service have been connected from 17.08.2009 only.

non providing of services as committed BSNL ha put to me a great inconveniance with a mental upset for a long span of say 5/6 months. Let me be specifie from your own record that no services were restored despite of my repeated agitation before your organisation and lastly it has been linked.ONLY ON 17.080.2009.

My grievance is also that BSNL SHOULD HAVE TAKEN CORRECTIVE MEASURES atleast by providing/offering me an alternate facility [specifically which was otherwise working as per my full knowledge] if they at all wanted tro remove their commitment for solving grievances of the customer for which they have commited to restore within a period prescibed therein.

May I request to take an corrective step and remove charges by cancelling Bill for the month of July-2009 which itself proves from the NIL reading in respect of both the above mentioned services.

Please acknowledge the recipt of my complaint with a request to provide the details of the corrective measure taken towards my grievance.

Thanking you.

[URJABEN RONAK MUDIYA]
copy to:2.] The Accounts Officer-TR-KKR,
BSBL, Kankaria,
Ahmedabad-380008.

3.] The Nodal Officer/s
BSNL, GUJARAT TELECOM CIRCLE[AHMEDABAD]
G.B.T.Exch Bldg, Gulbai Tekr, Ahmedabad-6.

sir
we use broadbrand connection but in few time wireless connection not open.
also we complane to 1957 but no rezult.

phone no [protected]
manoj agrawal
taradham colony mahmurganj
varanasi

sir my no is[protected] and my problem is that i had already paid the bill of june and july but they are sending me bill Please take kindly necessary action

Dear Sir, I am using BSNL Broad band services for retrieving our all e-mails but unfortunately for last two days my host server(mail.kermanintl.com) is not working and rest of my all sify, yahoo etc are working.
Also my website WWW.kermanintl.com is not opening through BSNL-Broad band whereas it is working through other Airtel, Tata photon network.Kindly look into the matter and do the needful ASAP.

Shafqat Imam.
Kerman international
Bhadohi.
Mob#[protected].

sir, my no.2276935 phone line finding earth so DSL not holding and i can't use broadband till 2 months after many complaints lineman not interested without money.ple. do something otherwise close this number...thanks --- N.K.Pandey, B 3/4 shiwala varanasi.

Dear sir,
my telephone no.#[protected] is not working since last 04 month but not solve my problem.
so i am request to remove my problem.
Regrds
Sanjay
[protected]

sir,

my landline number 262533 consumer No: [protected] sir i need our pone outgoing call list my telephone bill too much so please help me sir

hai Labdha Pratim Saikia,
In similar situation i was directed to the BSNL office, from were i bought my card, u have a service help desk, to whom i[censored] would confirm the nos that u would have behind the sim card, they will be able to give u with the PUP code. All the best...

mobile no [protected] sim no[protected]

BSNL-Excel — SIM BLOCKED

Dear SirMaam

subject:SIM Blocked

On 21st of March'09 my sim was blocked and PUK code was activated at around 06:30 AM. Plz kindly send my puk number on my email id given above [protected]@hotmail.com. My sim no. is[protected].

Thankyou

excel — PUK code required

I have a excel no.-[protected].My Sim has blocked this morning.When I try to start the phone it asks for Puk code and hence I am unable to access my Sim.Bsnl Customer care service is not responding.I need the Puk code.

Regards

Raghu

BSNL Excel — for puk

my bsnl mo no is [protected] ad sim no is[protected]-1790
i have not recive my puk from bsnl
my complaint no in bsnl is G[protected]
i have trying continu but get no responce from bsnl

subject:SIM Blocked

On 25th of Jan. 10 my sim was blocked and PUK code was activated at around 06:30 PM. Plz kindly send my puk number on my email id given above [protected]@gmail.com. My sim no. is[protected] & my mobile no. [protected].

Thankyou

My SIM IS BLOCKED. IT IS ASKING PUK number. so plz send me the number.

MY MOBILE NO IS-[protected]


89913
87103
21102
7569

Hi, i have got fed up from getting a very low speed of net. I have filed a lots of complaints but it is of no use. If you cannot provide us that speed then why are you providing us your service.

hello...
i stay in mothrowla area dehradun...i took 750 plan unlimited 1 month before but i did not got any service..for this even i complained in the office but they said port is not opened in our area andit will take 15 to 20 days..but till yet i didnt got any service...please help me out..

regards
Akash kamboj
[protected]

my broad band internet connection is not giving services me ...my ph no is [protected], connection 's user name- drashok_kkl
address 40 .BP, GK campus Haridwar UK india

I fully agree. I am facing same problems with BSNL broadband

sir/madam,
i have paid the bill till 5/10/2009.
1-Rs 500 dated 21/05/2009
2-Rs 630 dated 09/08/2009
3-Rs3388 dated 05/10/2009
[protected][protected]-
Total payment Rs 4518=00(Rupees Four Thousand Five Hundred Eighteen Only)
sir i have purchased type 2 modem from bsnl, could you please give me the break up of the total expenditure i.e Rs 4518=00 so that it will be easy for me to understand the above expenditure.
thanking you in anticipation
yours faithfully
mrs sarita bisht
[protected]

Dear Sir,
This is humble request. you should think to hire profesional worker, who can respond once they receive complain, but this is not happening they are not even bother.

Hope something will change.

Best Regards

Hello sir/madam,

I am an customer of BSNL BroadBand services and really want to share with all my experience with all o[censored], actually m running an cyber with only 5 computer with the BSNL BroadBand connection, and i want to say that " IT's really Sucking me Every Day i handling it" . Actually what the thing is i regularlly has problem with it and when i call 197 to lough a complain they said "It's not over work " our work is only to take complains and forward it, and if have problem then take this number and that number and that number not even respond".
M daily trying to get rid of it, but it's my badluck that our location is little bit interior so sify and other are not have their line's here and I am really Fed-up with "BSNL BroadBand" . What to do if someone had the answer of my query Plz... i m waiting...

BSNL Broadband — Delay in connection & Rude behavour of BSNL exchange employees with customers

Hi,
I have applied for BSNL broadband connection last one week but till now nothing is happening. When I had been to BSNL exchange office in BTM Layout, Bangalore, there behavior is so rude, Mr. Sriniwash (employee of BSNL exchange BTM Layout) has shouted on me and when I have asked that oter service providers are giving connection within 3 days then he is showing me hand. He told me that talk to officer, when I asked where is he, answered me that he is outside so go and search is main road.... rudly. he told me that still it will take one more week means total 2 weeks, after weeks also it is not sure ki I will get the connection.

I just want to know to the BSNL high athorities that is this way to behave with your costomers. I know nothing is going to happen...
Next month only I will take any private sector BB connction, at least they will behave with their customers in well manners.

Pushpendra Verma
+91-[protected]
[protected]
pushpendra.[protected]@gmail.com

I have a broadband connection to my phone no.[protected] with 500C plan. But i cannot access full dounload speed which usually goes to 200KBps. I got the speed within 20-60 KBps usually. sometimes lower than it. Also i cannot open the site to see my Broadband usage due to page error. I complent for it many times in my local Telephone Exchange i.e. Belurmath Exchange. But they usually say that it is totally good by their ends.
Sharad Chowdhury
1, Thackwell Road
Belurmath, Howrah-711202
Phone 26544903

I am user of BSNL Broadband connection through Home Combo 500C plan . Since begning facing lot of problems like slow speed & disconnection frequently due to some times cable broken & most of time technical reason from BSNL office. Lodging of complaints is a big task & feeling like we are still living in Developing Country, its our mistake to feel now we are a advance country in communication field . Complaint No. 197 directed to complaint lodging at 2721110/1975/1957& same no. directed to lodge complaint at 197. Now i am feeling like a football with low air pressure, so please help me if some responsibile & Senior officer can do it.

Awaited of favourable reply


Ashish Vashishth
[protected]

I have a landline telephone connection bearing No. 2754703 in my late Fathers late Lt. Col. R.L.Sircar's name. I want to change the name from my late fathers to mine.my father expired in 1988 and since then I am paying the bills regularly. Since now we are getting reimbursement for telephone bill from office, I am unable to claim because the connection is not in my name.and also I want to get broad band connection.I had approached your office near Darshan lal crossing opposite St.Thomas school and submitted the form for transfer twice, one they misplaced the forms submitted in triplicate next time they refused to take the form saying since the connection is OYT category the phone cannot be transferred.Then they said I have to meet some officer and talk to him without asertaining whom to talk to and the number will remain the same and it will be in my name. I am confused by this sort of reply. Kindly let me know how to get the phone changed in my name, or else I have to take another connection and stop paying future bills for this phone. waitin for you reply to help me out.


H.L.Sircar
46-Rajendra nagar.
St. No.9
Dehradun
2754703.

Sir,
My residence No[protected] is out of order since three months . I can dail the Number but cannot listen the ring, after repeadly complains at Adampur exchange as well as at kalara village exchange, but could not see this phone in serviceable conditions. this is enough, even one day I took instrument to Adampur exchange to replace, but when checked by some one the instrument was alright, then that person assured me that your telephone line got some fault, I will send lineman, he will rectify the fault, this also happened two months before. even after so many telephonically complains lodged, but no result I could find.sir after waiting a long I am just sending you last e-mail.
kindly interven into and do necessary action please.
waiting for your reply.

Sukveer Singh Minhas

my telephone has not been working for past 11 days and no one has bothered to even listen to our plight. Ridiculous attitude of BSNL people. They havent still changed in this competitive environment because there is no accountability and they have no fear coz the entire lot is the same from top to bottom.


K.N Kala
Ajabpur Khurd, Dehradun
[protected]

My telephone no. is 2651910 using Broadband connection for the almost one year. The service of BSNL is very poor. I am having link problem almost daily.Link is not continueus. It breaks frequently and makes it impossible to work with efficiently. I have to work for maintaining the website, Under the present situation it is impossible to continue with this service. A number of times I have made complaints at 01351504 though I have got a very polite response but their action & response to our complaint is ZERO. I have also complained to SDO Dehradun. The system remained undisrupted only for two days after that it is again in the same pattern. kabhi chalta hai kabhi ruk jata hai.It is not reliable.

Where is my portal i d & and Usesof my broadband GB.download..ets.. my user i d - dr ashok_kkl My telephone no. is +[protected].
[protected]@yahoo.in

Please ! You must do my portal I D and Its opening system. My portal I D is not openning..therefore uses anclear... ? It is my right to know my usesof bsnl broad band down load GB etc.. Pleaese give me right help.. Officialy I have told many time to Mr. Lalit ji and account section also in the haridwar bsnl office..., I have no resrult...?

No doubt BSNL as a Company is not bad, and the majority of BSNL people is very hard working, but people like ...SDO, Patelnagar, they are the hell. One day people like SDO, ... will dissolve all the respect and repute of BSNL. The System of BSNL Dehradun needs major repair and staff reshuffling. The higher authorities of BSNL should take immediate action in this regard. Otherwise, people will not wait for your action, rather they will take action to get detached from the burden of BSNL and then BSNL will feel burdened by the people like SDO… Patelnagar. Jago… Sahab .. Jago, Grahak Jagega to ….

Only one word it sucks big time pathetic service pathetic cust service they dnt hv records of previous complaints made for d same issue even if it was 10 min bck raise there tones i[censored] ask too many ques that too female u would b speakin to a manoj n suddenly manish is on line asking wats d issue refuse to giv out name of superviser.. No turn around time after 5 o clock the technicians leave .. Its been 2 days n its hell of an experience

Pls call me at [protected] or send me a mail if your problem is not solved yet.. I ll get you the best help at the earliest

sir
i am from District Nagaur Rajasthan Village Kankraya
In my village proper network not available so all people use other mobile such as Airtel, Vodafone
any bsnl officer noticed this problem. l resquest you please solusion our this problem
My NO. [protected]

dear sir,
I am from sri ganganagar rajasthan.yesterday i hv balance of 6400/-rs. but from yesterday midnight i am suffring from deduct my balance due to isd calls even i didn't make any of isd call but its automatically made and i dont know how and when.I request you please solusion mine proplem as soon as possible
Thank you

My cell no ...[protected] yours faithfully
deepak k aggarwal

Dear Sir,

I had applied for a telephone line, and given following no[protected].
I am waiting for telephone bill and other correspondance from BSNL.
Kindly revert back with your comments.

Regards,

Pankaj Bais

dear i am a idea net seter customer i m see idea leaflate and poster in market " idea net setter 236 kbps speed" so my net setter is not run in 236 kbps daily speed 2 to 4 kbps speed plz help me

dear sir,
please tell me about my broadband usage and bill amount.telephone no. [protected].

EMPLOYE — DID NOT RECEIVE PASSPORT

Respected Sir,

I have applied PASS PORT for my parents (MUNIMANDA SAMBAIAH, MUNIMANDA LAXMI )and there File No's are A064509, A064499)respectively, for which the status is (PASS PORT granted and ias expected to be dispatche on 11/12/2008.)This status is same from past 15 days, but till now i havent recieved them in my hands, So, i request you to look into it do the needful as soon as possible, as i have to VISA for both of them by last week of DECEMBER 2009.

Your's Sincerely.

RAJESH.MUNIMANDA

passport — Passport not recvd

I have to receive a registered post from Kolkata. My passport has been despatched from Kolkata by the Passport Office and as per the status shown online it is posted on 17.02.2009. I am staying at Garia, kindly help me to trace the parcel. The registered post no. as given by the passport office is SP2646.

REMINDER - I / 12.03.2009

Dear Sir, Dt. 05.02.2009

I had applied for passport through Speed Post in the month of August 2008 ( No. SPOST/MUZ/W37/2779/08 DT. 29.08.2008 of mine and no SPOST/MUZ/W37/2778/08 DT. 29.08.2008 of my wife Mrs Sudha Sinha ). Even Police verification had been completed in the said month.

But we are very sorry to inform you that till date none of our passport has been delived to us even after the lapse of almost -5- months.

I therefore, request you to look into the matter personally and get the issue resolved without further delay of time.

Yours faithfully
Arun kumar
Office, State Bank of India,
R/O- Razzi Haider Compound,
Rambagh, Muzaffarpur, (Bihar)
M-[protected], [protected]

passport — NOT RECEIVED NEW PASSPORT

HI SIR MADAM
I AM REQUESTING YOU CHECK THE DETAILS OF THESE PASSPORT
AS IT HAS BEEN GIVEN FOR RENOVATION
NO NEW P.P. HAS BEEN RECIEVED SO PLEASE MAIL THE INFORMATION AS QUICK AS POSSIBLE

new passport — passport not received

Dear Sir,

I Chundi Bharathi applied for new passport in the month of December 2008. But so far I have not received Passport even after about 6 months. I request you to kindly expedite the same as early as possible.

My File NO: W714514 of 2008.

Thanks and Regards,

Chundi Bharathi

passport — NOT RECEIVED NEW PASSPORT

DEAR SIR/MADAM,

I APPLIED FOR MY SON NEW PASSPORT IN MADURAI PASSPORT OFFICE ON[protected]
FILE NO:K002933.BUT STILL NOW I HAVE NOT RECEIVED KINTLY HELP ME TO GET THE PASSPORT.THANK YOU

REGARTS
R.JEYA PRABHA RUBAN RAJA

new passport — Passport not received

Dear, Sir This a is a matter of great concern that even after my repeated visit and follow up with the concern office and officer we could not get our passport till date , no is GZB A006636 10 Manan Khulllar
Regards
Ranvir Khullar
F/O Manan Khullar

BSNL — regarding validity extension

sir,
my mobile no is [protected].after recharging it regularly its validity is not extended.

Bsnl Broadband Connection — broadband connection disturbance

on land line no. [protected] we have broad band connection on date 17/10/2007 when broad connection was not coming complaint lodged on[protected] and also sms was sent to D E on mobile no. [protected] but when it was not attended then I called D E on mob. [protected] on this D E bacme furiou s and impatience He used un social words and misbehaved and warned not to cmplaint again.pl. see why such persons on public dealing place

When I give the compalint to [protected] one Mr. Ramachandran, he is not able to solve the problem and he is directing me to send the Modem to the Exchange. I know that the service of BSNL is FREE but My BSNL connection is very new . In this case I want to disconnecet My line immediatly and take action against the Malyinkeezhu Exchange in Kerala within no time please. My Cell No. [protected] (Ramesan Thampi.P.S).
I have given the Compalint befor one week. Not getting Connected. The Service is very very BAD Sir

Please do the needful urgently.

Ramesan Thampi P S

My bsnl broadband connection is failure due to link to bsnl is failed since two days.sometimes I get connection and frequently getting failed due to lack of link to bsnl. kindly solve my problem and do needful.

i had taken a plan of 750 unlimited plan but i am not satisfied of the speed of the plan...

some times link also disconnect...


plz subbmit my request..

My bsnl broadband connection is failure due to link to bsnl is failed since two weeks.sometimes I get connection and frequently getting failed due to lack of link to bsnl. kindly solve my problem and do needful.

My bsnl broadband connection is failure due to link to bsnl is failed since two days.sometimes I get connection and frequently getting failed due to lack of link to bsnl. kindly solve my problem and do needful.

i had taken a plan of 750 unlimited plan but i am not satisfied of the speed of the plan...

some times link also disconnect

please help me

my cellphone no- [protected]

BSNL Broadband — Disturbance & poor conectivity

My Telephone No is 24989935 & I have Broaband Service with this phone
Since last one week we are facing two problems
1. The connectivity is very poor
2, When the B B servcie is on there is huge disturbance in the telephone line & we cant talk on phone.
Neither we can hear nor the person called can hear us.
Since Sat ( 30.05.09) there is no connectivity of the B B service
Kindly help
Tapasi Mehra

Hi Tapasi...
I completely agree with your complaint and also i am facing same problem here at my house.
I tried talking calling with other than BSNL phone(ORPAT etc.) there were no disturbance so may be some telephone instruments do not have noice tolerance. There will be no use of complaint to BSNL they wont listen or work on it. I suggest u to try different telephone instruments belong to different brands.

Inform me which is best in tolerating noice...
I use ORPAT but still it has little noice but better than BSNL's.

BHAVIK PATEL
[protected]

i m not getting download speed they are providing me as 799b/s speed for download and they mentioned the 39kbps... wen i called customer care service they are not solving my problem . this is too bad service...

bsnl broadbank — Disturbance in talking

Sir,
I have installed BSNL broad band at home. There is no problem about connectivity or speed.

However, I am experienceing problem while talking on phone when Internet is connected.
I am almost unable to here the voice of the opposite party. Other party can here my voice clearly.

My telephone number is[protected]

I hope my complaint will be solved.

Thanking you

( V.G. Puranik )

my bsnl broadband connection fails in every 3 to 4 min... and it takes to much tme to reconnect some time it show phone line is busy

i have taken plan of 750 in bsnl broadband .
but speed is so slow .
what should i do ?
please suggest me.


my no is[protected]

BSNL connection failure. IPTV staff creates problem with Internet settings & vice versa

Hi. I am Wesley Thomas from ICF Chennai, I have been using BSNL broadband for the past one yr. BSNL seems to be very careless in taking care of their customers. The toll free helpline adds misery. Many a times the calls on this toll free call centers are unattended. I have recommended many of my friends to install BSNL broadband and they did it in belief in me. But now a days I am fed up by the poor connectivity. Some of my friend's connections do not get registered with the ISP immediately. They can switch on the computer and go for a shopping and come back so that they can work. While there is a huge competition in the market the BSNL is very cool in loosing its customers. Wire free USB broadband is gaining popularity because of BSNL's negligence. If the connectivity problems of the BSNL broadband users are not set right at the earliest I am sure that BSNL will see a great downfall. I will be the first person to prevent my friends falling a prey to this poor ISP. Sorry BSNL u are on the edge to set right yourself. Even though I am a Govt employee, I am unable to tolerate the attitude of BSNL. The government has given priority and provided adequate infrastructure to BSNL but of no use. Dear friends if necessary we will approach the Ministry of Communications and find a fair solution. Thanks. My mobile number is [protected].

My BSNL landline Shift application reference number is 81404245. I had given the application for the shifting of my telephone numbered[protected] in the second week beginning September 2008. While submitting the application, I was told that within one week phone will be shifted. Twice I went to the Mugalivakkan Exchange, also met the JE on duty on 10.10.2008. He promised me that with in two or three days connection will be given. Today 21.10.2008 I spoke with another person in the exchange, he promised in one week they will make connection. There is no written communication from BSNL exchange.

BSNL — Shifting of land line phone

I had given an application on 11 Nov 10, for shifting of my residence land line phone to a new location where i have shifted. As per the claims they are supposed to shift the phone in 3-4 working days, however i have not heard from them so far.This has created a lot of problem since my whole interaction with my clients is on that number.

tele no [protected]

vk chopra

Land LIne Telephone BSNL — Telephone Not Shifted

Dear All

I have applied for local shift of my Tel No 23890523 on 7th May 2011 under Peenya Telephone Exchange. Till date The telephone is not shifted. When I enquired with Customer Service Centre Peenya they told they dont have the update and they cant provide the details. No person from BSNL Called and updated the status. I am trying to contact the DGM and PGM and they never came on telephone. Their Personal Assistants never connects the phone. They will give the standard answer they are gone for the meeting. When I asked why BSNL will not call and update the status they told BSNL will not call the customer and update. If we need we have to call and findout. Till now I have made more than 200 calls to their offices but no use. I have sent 4 to 5 mails to their mail id's but till date I have not received any acknowledgement. I think the mail id of officers is for name sake only and they will never bother to check. I also put 2 greivences on the their website and still no reply. This is also just an eyewash only.

The most funny thing is the Bill of May. BSNL has charged the complete rental and the bill amount is 601/-. when enquired they told you can pay the bill and it will be adjusted. I am wondering how the BSNL offiicials can ask for pay the bill without hesitation even though the connection is not provided. I have faxed the details to the concerned officials for amendment of the bill. BSNL yet to amend the bill.

With so much faults from their side they advertise their's is ISO certified company. I am really wondering how they got the ISO when their process itself not meeting the ISO standards.

They mention in their website their aspiration as "Create a customer focused organisation with excellence in sales, marketting and customer care"

But actually they are not doing even 1% of their aspiration

Regards

Suraj

My BSNL land line Shift application refrence number is 61341985. I had given the application on 13th july 2011 for the shifting my telephone number[protected]. I have contacted the JE of choolaimedu exchange and I came to know that it will take one or two weeks time for shifting because they have to provide the cable for shifting the cable. I request you kindly look in to the matter and arrange to shift my connection as early as possible.

BSNL Landline — shifting of landline telephone

i am a consumer of bsnl land line my previous no was 2546603 i shifted my residence from prem nagar to 23 green park and applied for shifting of the said telephone the line men came to my new place of residence and put dropwire but did not install the telephone. do needful in this matter.
dr. aruna gurha

I have submitted my BSNL landline shifting application in Nov.2012 at Kalatalao BSNL office.
My no.[protected] but till date no action taken.
There is no any communication from BSNL.

Just want to know if this website really help. Please reply.

Sir
i want to my bsnl landline shift my new addres
old addres F2 jayaresidency J J NAGAR
ALWAL BEHIND RELLIANCE SUPERMARKET SECUNDERABAD 500010

NEW ADDERS FLAT NO106 RELLIANCE FRESH { SIDE BUILDING } J J NAGAR ALWAL
SECUNDERABAD 500010 CONTACT NO RAVIKIRAN [protected]

Its more than 2 months I have given shifting request for my BSNL landline[protected] with broadband from Ulsoor to Hoodi circle, Whitefield. But even after repeated follow ups shifting has not been done.After a painful waiting I am extremely disappointed with the service of BSNL and decided to surrender this BSNL connection and go for some private network.

I had given the application for the shifting of my telephone numbered
[protected]. Even though more than10 days have been elapsed no action
was taken and no status was not comminicated.

I had given the application for the shifting of my telephone numbered
[protected]. Even though more than10 days have been elapsed no action
was taken and no status was not comminicated.

My number is [protected]. I have applied for a land line Shifting on 29.1.15 at the RTNAGAR telephone exchange. Kindly contact me asap as I don't want to be harsh on the Internet. BSNL please explain to me this delay.

My number is [protected]. I have applied for a land line Shifting on 29.1.15 at the RTNAGAR telephone exchange. Kindly contact me asap as I don't want to be harsh on the Internet. BSNL please explain to me this delay.

I had given the application for the shifting of my telephone numbered
[protected] oct-2013 anakapalli exchange to madhurawada exchange visakhapatnam dt shifting has not be done two years above[protected]
Kindly contact me my mobile no [protected]
Please take necessary action as early as possible
From
m.narasimha murthy raju

I had given an application on 15 feb 2016, for shifting of my residence land line phonewith broadband to a new location where i have shifted. As per the claims they are supposed to shift the phone in 3-4 working days, however i have not heard from them so far.This has created a lot of problem since my whole interaction with my parents is on that number.

tele no[protected]

bad behavior bsnl staff

shifted for complint 2331237 not attend

Dear Sir,

We have requested to shift the tel.line (Latha Mohan 238186) one month back from Christoper Nagar Parvathipuram Nagercoil to Amsi Thengapattanam Painkulam exchange stil we did not get the connection we are long time customer we are using internet and we are paying more than 2000/rupes per month please do the necessary action and fix the line at the earliest.
Thank you,
T.Mohan Kumar
Male'
Rep.of Maldives
[protected]

From,
A.AMIRTHANATHAN
Rtd. Assistant Executive Engineer
39/2 Saro, 4th Cross, Timber Depo Road
Nesamony Nagar
Nagercoil – 629001, Phone:[protected]
Cell- [protected]
To
The General Manager,
BSNL – Court Road,
Nagercoil -629001

Dear Sir,
Sub:- A.AMIRTHANATHAN - Retd. Assistant Executive Engineer –
shifting of Land line phone 04652 – 220952 with Broad Band
Net connection from Ranithottam to Thammathukonam –
requested regarding :-

I would like to inform that my family was shifted from 39/2, SARO, 4th Cross, Timber Depo Road, Nesanony Ngar, Nagercoil to Door No 4 – 168 – 4, Diamond Street, Gurukulam salai, Thammathukonam . and now residing at Thammathukonam. I have installed Land line Phone No. 220952about 25 years back and installed BSNL Broad Band connection for about 5 years back. Hence I request that my telephone with broad Band connection should be installed in my new house at Door No 4 – 168 – 4, Diamond Street, Gurukulam salai, Thammathukonam at the earliest.
Thanking you
Nagercoil yours faithfully
15 – 2 2018

( A.AMIRTHANATHAN

Dear sir,

I have a bsnl telephone connection with internet connection. I am facing following problems in the net.
Net is very slow
Over billing
Not able to get the details about the usage.
Like to to change for a better plan.
Request you to recommend/suggest a better plan
Does plan 199 suit me.
Request you to kindly look into my request and do the needful.
My telephone number is[protected]

With regards,
S.Parthasarathi

Respected Sir,
Iam using broadband Internet from Bsnl but there is a problem arising browsing & Account Usage is not displaying.When the website is typed it is not opening. My Tel No:[protected]

Respected Sir,
Iam using broadband Internet from Bsnl but there is a problem arising browsing & Account Usage is not displaying.When the website is typed it is not opening. My Tel No: [protected]

I have a bsnl telephone connection with internet connection
Not able to get the details about the usage.
Like to to change for a better plan.
Request you to recommend/suggest a better plan
Does plan 199 suit me.
Request you to kindly look into my request and do the needful.
My telephone number is[protected]

I have a bsnl telephone connection with internet connection
Not able to get the details about the usage.
Like to to change for a better plan.
Request you to recommend/suggest a better plan
Does plan 199 suit me.
Request you to kindly look into my request and do the needful.
My telephone number is[protected]
With Regards
Mahesh Kumar

Respected Sir,
Iam using broadband Internet from Bsnl but there is a problem arising browsing & Account Usage is not displaying.When the website is typed it is not opening.Download speed is also very slow. My
Tel No:[protected]

i have submitted an application for change of plan from 725 to 325 for my postpaid mobile no [protected] six days back but have not got changed. can you check it and confirm the same.

Dear, this problem is not unique to BSNL kochin only. This is a general problem all over india. I am in gurgaon, near delhi which comes under NCR (national capital region), and the same problem persist. They will literally drive you to the level of insanity.

I have a dataone connection .since about 2 month i can not send mail from out look express .I have registered complaints several time . But no fault have been rectified .i have been told that fault is from bangalore .hence local mainenance engineers can not do any thing .of course bill comes very promptly
and pay but we are not getting service when required as this problem is pending for the last two month.
lathikaravi

I have tried calling customer care since the last 5 days but nobody responds and when they do and I tell my problem, they say yes and that's all.

We have paid an unpaid bill amount of 5375, such a big amount because I was out and I hadn't locked my modem with a web key or disconnected it. I paid the bill on 26.05.2009, bill number [protected], Pom Marketing Services, PONO2224478 but BSNL service is so poor that I have to say it's the worst connection one could have. They are very prompt at collecting an amount but at giving a connection they take their own time.

I am still unable to use the internet or the landline as only incomming is available.
I guess the only way one can get connection with BSNL is to pray to god and hope for the best!!!

Very poor support. Airtel or Reliance are way better!

Yeah, this is the first day of June; and bsnl says I have exceeded 1 gb limit!!!(in kolkata) and I know I downloaded not more than 100 mb.People working there in the customer care should be murdered.

Yah I am also having the same problem. I am using dataone 500 home plan.
I use schedulers and firewalls and I just killed windows updates still it is showing downloaded bandwith when i didn't to internet.
How this possible I don't know.
From whom they bought that counter software ...! those people and this bsnl should be killed.

I think I don't have option, either i have to go for unlimited or I have to use another service provider.
If there is any solution please let me know...

bsnl internet service is the worst service in the whole universe .first you think that they are giving good speed and at low cost but whenn you use the internet there is always one or other problem and than starts rounds to bsnl "jhopda" again and again to get the problem sorted . the internet cant run for even 2 days without a problem.

sir, from this coneection lot o[censored]n wantted advertaisemets are coming continuesly so please check yhis and send me the details about this problem as soon as you possible!

i have an error of 720 inbrodband plane150 in village plz solve this problm urgently

I am broadband data one subscriber of BSNL. My phone No. is [protected]. Despite my complaint, no action has been taken by BSNL to correct the connection. whenever, I try to connect, I receive the message error 678. I request the error be rectified immediately and service given uninterrupted.

During Jan 2010 month, the internet usage come to the extent of 2.250GB where i have not used to that extent.I have checked the user records, the time mentioned is totally not corelating to my working time in internet.
In Feb 2010 also, i find the same usage.As per record time, i ahve not used any internet, For example during 1&2 Mar2010, i have not used internet.But usage acoount telling 0.9GB is used.
Please look into the matter.other wise i will totally disconnect the phone and surrender to you.

With regards,