BSNL Landline Connection — COMPLAINT about excess bill on my BSNL Landline no

 
14 Reviews
Lower dhoolpet,puranapool-hyde, Andhra Pradesh, India
 Depala Srinivas rao
Dear sir,

As iam using BSNL Land line no for the past 20 years.since,then i do not have any complaints on their service.from past 5-6 months this issue is in demand.

As i was using BSNL Landline no 24743936 which was not functioning.so,i complained several times to BSNL authorities.they said me that the cables underneath the earth are broken and we will replace with new phone and new contact no with free of cost.so,they replaced and gave us new phone and new contact no 20033936 a 6 months ago.since then i was getting excess bill every month.when i surveyed i found that bill includes old phone no bill and new phone bill.as old phone no is not in use.since,then also iam getting excess bill of old phone i.e 24743936 to 20033936 new bill and also found out that there was no contact no of my on the bill that iam receiving.
when i complaint about it to BSNL Telecomminication authority GOWLIGUDA,HYDERABAD.they keep on postponing nobody is looking seriously about this issue and neglecting.

i request you to kindly look into this matter and arrange my excess amount which i paid to old no 24743936 with cash return back to me.


regards

D.Gowri shanker
[protected]
Complaint comments  13 Comments     Updated: Share0Tweet0

Comments

BSNL — unfunctional services and excess charges

[protected] Forwarded message[protected]
From: Phani Mohan K <phanis.[protected]@gmail.com>
Date: 11 Oct 2007 10:13
Subject: Re: 22660152 bill[protected]
To: WEB <[protected]@bsnl.co.in>,


Yesterday there was no connection, made a complaint at your Tollfree no which you can refer.
Todate none had taken action or replied by email or letter on lost days due to unfunctionality,disconnection, broadband problems perinially.

You should know that yesterday 20 new Broadband connections were taken in our Apts from Airtel , this itself reflects your services, if you have drive and accountability this would not have come.

I had been requesting forgoing Broadband connection, whom sould i write for this?
kindly resolve immedeate and be accountable ( You cannot fleece my hardearned money like this).

Rgs

Phani Mohan




On 03/10/2007, Phani Mohan K <phanis.[protected]@gmail.com > wrote:
Your JE Pallavaram had called, I clearly mentioned a broadband is an uninterrupted 24 hr service and when it fails to function so regularly what is the use in having.

yesterday oct2nd 11 am it did not function, very irratic.
Today morning 3am/5 am i connected there is no link and i could not check mails its effecting my work perfomance.

If your perssonel cannot identify/resolve and then do not reimburse the days lost due to non connectivity i see no reason to continue.
Pl be reminded i shall send legal notice if you do not resolve days lost and reimburse me.

You self could see complaint mails and also see Tollfree complaints ...

Rgs

Phani mohan

BSNL — not posted the bill from last month and excess of bill

iam using the bsnl connection since from jan2005.since nov2007 iam using bsnl broadband connection.from the last month iam not getting my bill by neighbours iam knowing that the bill had posted to them and iam getting my bill details through bsnl help line number this month my bill is not posted to me.in the month of april my broadband usages till date is only160mb.i have a broadband plan of rs250/- per month by which i will get 1gb free downloading uploading.when i confirm the bill from helpline it is of rs2035/-whats that...? if the complaint is not rectified then iam sorry to say that i have to diconnect the connection.please look in to the matter.
sahil hanspal
[protected].
i have postpaid connection of bsnl 100 plan which is free on a single no.but from last two months they have charged on that particular no.
according to me the bill has to come 200rs only in last month but it has come 1614rs.i have complained for this but nothing had been done.
they have told me to deposit this amount and it will be adjusted in next month.but this month it is again exceeded to 1141rs.and this time,
according to me this cant be exceed from 200rs.i m a poor man and i cant afford this.please help me out.my mobile no.is [protected].

BSNL Landline Connection — Not giving me Connection.

I was approached by a marketing agent claiming himself to be an employee of a Sri Sai Promoters which has franchisee of BSNL .
He said me they give BSNL Landline Connections within five days of application form submission. And He charged me Rs.1550.
All the Formalities were over in an hour and along with application form submission.
But then they start playing with me. Almost 15 days are past and whenever I call them, they make me fake promises of the connection within a day or two.
i have this month bill details feb

BSNL — Bill without Connection

Dear Sir/Madam,

I do not have BSNL connection (either Landline or Broadband) but I have got bill at my residence with following details:-

Telephone Number: 25740096
Consumer No: 50961265
Bill No: [protected]
Bill amount: 1064

I have registered the complain with complain no 16031106

Please make the correction at your end. Also advise me what should be next step.

Thank You
Shiv Onkar Kumar, [protected]
For the past four month i am not getting monthly bill from vellore BSNL office
Can you please arrange to send monthly bill to my home.
Address
P.Md Basheer
No 1/1, Ustad Shaik Hameed Sb Street,
AMBUR.(635802)
Phone #[protected]

BSNL Landline — No connection

Hi,

My Mother in law has a BSNL land line. She moved home in MARCH'09 and submitted a letter to BSNL about change of address, but her landline is not active yet. She has visited the BSNL office (Kavalbyrasandra) over 12 times but the connection is not given. The respnse from the staff is very poor and they even asked her to cancel the connection. No one is taking responsibility. Plese help.

Landline #[protected]
FACED SAME ISSUE AS ABOVE ...
Hello Sir/Madam,

I am using BSNL internet service and its looks very worse. i don't have connectivity last three weeks and i have complain so many times but there is not result. No body came to connect. I am living in Abroad and i have to call every day so please improve your services.
dear sir

my telephone no. 22662060
. lost one week dead. not able to rectify
pl rectify the repire as early as possible

boopathy

saipromoters — Forgery

Dear All ,

M/S.Sai Promoters is a forgery company , they are having 10 acres land in 3rd parties land and they are having only 3 acres Government approved . So kindly consider to perches their lands .
​Dear sir,

I am using bsnl broadband for more than 10 years, Past few months monthly bill amount excess to actual amount.they are not clearly mentioned about how many calls used for month, how many calls exceed from according to the plan discount, and they are not mentioning rate for each calls, they simply send the total bill amount is Rs.xxx much.that amount should I paid without knowing the reason, so kindly help me and many of the citizen are not worrying about that, so kindly make awareness to the people to raise question against any such kind bill by any other firms.


Thank you

by

Truthful citizen

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    BSNL Landline Connection - COMPLAINT about excess bill on my BSNL Landline no