BSNL Landline Connection — COMPLAINT about excess bill on my BSNL Landline no
Lower dhoolpet,puranapool-hyde, Andhra Pradesh, India
DeDepala Srinivas rao
As iam using BSNL Land line no for the past 20 years.since,then i do not have any complaints on their service.from past 5-6 months this issue is in demand.
As i was using BSNL Landline no 24743936 which was not functioning.so,i complained several times to BSNL authorities.they said me that the cables underneath the earth are broken and we will replace with new phone and new contact no with free of cost.so,they replaced and gave us new phone and new contact no 20033936 a 6 months ago.since then i was getting excess bill every month.when i surveyed i found that bill includes old phone no bill and new phone bill.as old phone no is not in use.since,then also iam getting excess bill of old phone i.e 24743936 to 20033936 new bill and also found out that there was no contact no of my on the bill that iam receiving.
when i complaint about it to BSNL Telecomminication authority GOWLIGUDA,HYDERABAD.they keep on postponing nobody is looking seriously about this issue and neglecting.
i request you to kindly look into this matter and arrange my excess amount which i paid to old no 24743936 with cash return back to me.
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