[Resolved]  BSNL Landline — Music on demand service activated and charged without my confirmation

Address:

West Bengal

Dear Sir,

I have been using BSNL broadband for some time.My BSNL land-line number is[protected]. Last month i saw that an additional amount of Rs.149/- has been charged against Hungama MoD(Music on Demand). I didn't contact for this service and the service was activated without my knowledge or approval and i didn't get the activation details for this service.

It would be really appreciated if you can take an action on this, as i feel it really humiliating (even though the amount is small). It really kills the reputation of BSNL.

I want to have this issue sorted out without such hassles. So please i request you to De-Activate the Music on Demand service as soon as possible and try revert back the charges if possible

Waiting for your prompt reply at earliest and hope that it would be deactivated as soon as possible

Thanks in advance
my phone number is [protected]
email ID is ssome.[protected]@gmail.com