[Resolved]  BSNL, landline , nagpur. — landline phone dead for over a month

sir,
I own the land line telephone number[protected]. It comes in Bharat Nagar area, nagpur. My phone went dead in the 1st week of the last month. I lodged a complain at the fault centre vide complain number 55994, on dt 10-07- 09.Since then my phone has been lying dead, inspite of seceral request at the fault centre. Now the situation is such that they simply refuse to listen to our request any more. They now have the audacity to either bang the phone down or simply say it can not be attended now. We are a joint family and for our womenfolk the landline remains our main medium of communication. you can imagine how inconvenient it is to have a dead phone. This is indeed very shocking on the part of bsnl.How can the authority heading such a public utility organisation can afford to show such callous attitude towards its regular and faithful customer ?No wonder. bsnl is loosing its landline users at such an alarming rate.
CAN I HOPE FOR EARLY REDRESSAL OF MY DEAD LANDLINE ?
Ajay Kumre.
Nagpur.
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Aug 14, 2020
Complaint marked as Resolved 
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AFFORD MOTORS — ALL OUR LANDLINE ARE DEAD

OUR ALL AIRTEL LANDLINE ARE DEAD. WE HAD MADE COMPLAIN BUT NO ONE CAME HERE FROM AIRTEL TO ATTEND OUR COMPLAIN.

PLEASE LOOK INTO THIS MATTER
I also having land line number 2744284 for which I made telephone e complaint having complent number 67690 dt.24/11/2009. To day I also dial 198 it tells, your complaint is still pending and utter same complaint number. My wife personally visited at Sakkardhara Telephone centre, when customer care installing, customer redressal machine, Attendent Engineers also fierd to the assistance for immediate action .But till day, no action has been taken inspite of higher authorities directions.
If we try for complaint number [protected], no responce is there. I had also submitted my recent bill up to 30/11/2009 . I am also sure they will issue rental bill for dead telephone number also. God Knows, how system is going of parent company. Private services which are taken connection from BSNL, but services are very fast. Now where is customer service.
Madan sewag, Nagpur
dear sir, my land line no.[protected] is dead last two day's. so plase taking action. thank your sir
my landline number[protected], we requested to transfer the number to our new address from wadi exchange to hingna exchange.
it is more than six months for the said request from our side but to no avail.
I am use[protected] landline with broadband, but last 3-4 month landline & broadband not working properly. So many times line dead and broadband also not connected. complaint loged on 198 every day but after next day complaint clear but problem not solved. No any BSNL person come and check the line. we are facing this problem from last 3-4 months but BSNL send broadband bill Rs. 2600/- for the month of Dec'2010.

This is totally wrong from BSNL side.
Please do this and provide solution so that we continue services with BSNL other wise we going to other service provider. presently we are use 1 landline and 4 Mobile for BSNL.
sir,
I own the land line telephone number[protected] Account Number[protected] & customer Id [protected]. It comes in Rameshwari Ring Road area, Nagpur. My phone went dead in the 13/9/2011. I lodged a complain at the fault centre vide complain on dt 19-09-11.Since then my phone has been lying dead, inspite of seceral request at the fault centre. Now the situation is such that they simply refuse to listen to our request any more. They now have the audacity to either bang the phone down or simply say it can not be attended now. We are a joint family and for our womenfolk the landline remains our main medium of communication. you can imagine how inconvenient it is to have a dead phone. This is indeed very shocking on the part of bsnl.How can the authority heading such a public utility organization can afford to show such callous attitude towards its regular and faithful customer ? No wonder. bsnl is loosing its landline users at such an alarming rate.
CAN I HOPE FOR EARLY REDRESSAL OF MY DEAD LANDLINE?

Pankaj Kale
Nagpur.

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