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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Bharat Sanchar Nigam [BSNL] reviews & complaints page 716

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M
Mitesh Pramthesh Dave
from Delhi, Delhi
Jun 17, 2009
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I had submitted an application for closure of my net connection( NIC CARD from BSNL), submitting all documents and instrument. within two months I should have got my deposit by check by mail, but till date I have not received anything. On top of all, they are sending bills for following months, which I have not used at all. So many times I have gone for enquiry to BSNL office in Ahmedabad. Those very lazy fellows don't give response, they don't take any application seriously into consideration. Tell me what should I do please.
Aug 14, 2020
Complaint marked as Resolved 
i've issued a nic card for internet connection and i've paid Rs 2800 for that. But its not working after the 10 day of activation. may its the problem of card. can i refund or replace the card.
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    Rama Lakshmi
    from Salem, Tamil Nadu
    Jun 17, 2009
    Resolved
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    Resolved

    I have got bsnl broadband connection of plan 750plus
    It has been continuously getting disconnected for every few minutes.

    I have contacted the BSNL exchange people.

    They said that there may be problem in modem(DNA-A211-I BSNL modem).
    I replaced to NETGEAR modem.

    Still the problem persists.

    They asked me to check for viruses.

    I have checked the system and all hard drives, operating system with latest version of AVAST & AVG anti virus.
    My system is virus free.

    Before getting the BSNL connection i thought that BSNL is the only best.
    But now I have no conclusion of the best one.
    Aug 14, 2020
    Complaint marked as Resolved 

    Bsnl Broadband Connection — Frequently getting disconnected

    Dear Sir,

    I have taken a broad band connection in cochin Kakkand . It is frequently getting disconnected .
    Complaint register more than 10 time but no effect in connction

    Broad band phone connection Phone No[protected] location Kakknad, Edachira.

    If the same is not possible please inform I have to look for other connection like TATA.

    BSNL - Internet connection — Internet connection - disconnected

    My phone no.[protected] was disconnected a month ago. Alongwith that internet connection was also disconnected, even though phone is restored the net remains disconnected. No body is attending to it. I am paying unnecessarily the bill.

    It is really pity on BSNL services.
    BSNL Stands for " BHAI SIGNAL NAHIN LAGATA " . So buddy kick their . I got the damn same problem too. Ask BSNL for refund.
    RESPECTED SRI / MADAM
    MY NAME IS SRINIVAS .P. KOLHAR. I REGISTERED A COMPLAINT IN UR CUSTOMER SERVICE THAT THERE IS PROBLEM IN INTERNET CONNECTION IT IS NOT WORKING SINCE FOUR DAYS. ITS ALREADY FOUR DAYS OVER NONE OF TH PEOPLE HAVE COME AND NONE OF THEM HAVE CHECKED WHAT IS THE PROBLEM? SO I REQUEST YOU TO TAKE ACTION ON THIS LETTER SIR. WE WILL BE WAITING FOR UR REPLY


    THANKING YOU

    YOUR'S FAITHFULLY
    SRINIVAS .P. KOLHAR
    Same problem my dada is facing ...
    The big problem is that BSNL doesnt have proper customer support... I dont know why they have such a poor service . if i am raising a complaint one month back and they are not able to resolve it after one month also why should i pay for one month ...
    Anyways BSNL is BSNL afterall its government company :)
    BSNL means Service Network Limited.

    I have the same problem where Internet connection disconnect automatically every 30 minutes or sometimes every 5 minutes. This is ruining my work and I cannot work online. If I am downloading a file and if internet connection disconnects I have to start over from the beginning.

    I have lodge complaints with BSNL many times. But, this don't have proper Customer Care.

    First of all you have to wait for 15-30 minutes by holding your telephone and when it connects they just say we will forward the case. Actually customer care executives at 1800 are from private BPO where they don't have much knowledge. But, they are more polite than actual staff at BSNL offices.

    Given the power I will just eliminate all the BSNL's staff and place some new energitic private staff and I am sure this will help both government and consumers. Government is paying salaries to this who always sleep at the offices or talk with female collegues. They Romance at their office, they talk about all dirty things but, do not have any interest on their works/duties.

    NEVER take BSNL connection again in future

    Broadband — After 15 minutes the net connection is disconnected automatically

    The Modem light already OK. When connected the Broad Band after 15 min the net is disconnected automatically.

    BSNL — Brodband disconnect frequently

    I have a BSNL 750 + Home combo plan of BSNL. I am from Hyderabad. I am having problems related to the BSNL connectivity which is occurring frequently [after 2-3 minutes], which makes me unable to utilize the service. Apart from that, even if I raised a complaint, they didn't respond to it & made it close without confirming, consulting or even keeping me in knowledge.
    Please have a strict action against them, as I suppose I am not the only one who is facing this problem.
    Thanks for your support.

    Regards,
    Anuj
    The same from my side, I am now fed up from these BSNL animals.
    A month back my connection got disconnected and then I launched one complaint, after few days I went to their office to inquire about the status & they told me that it's now solved.which was completely lie.
    Anyways after my one month of struggle, somehow they rectified my problem.
    Now I am getting new problem, my connection is getting disconnect after one minute every time.
    I hate BSNL.
    BSNL : BINA SATAYE NAHI LAGEGA
    BSNL : BHAGWAN SE BHI NAHI LAGEGA

    Please advice people to not go for BSNL.
    yes my buddies itoo had d same problm with bsnl braod band..
    its gettind disconnectd for evry 5 mintues .. and thts damn frustrating..
    i do hav d same compliant from a month ago..and it still persist
    no reponsability for d bsnl..
    I am using BB 500c plan type 4 modem. But i have been continuously getting disconnected in each minute. So i couldn't downlo large files. I contacted with Exchange peoples and they came to my home. They fully checked and i replaced my phone with another according to their opinion. But now also the same problem occurs. Please consider my request.
    I got the damn same problem too.I have got bsnl broadband connection of plan 750plus.It problem in their connection many times you seen your WLAN or DSL light is beep then brodband getting slow & then connection is disconnected.
    I agree with fatima comment.
    But you still join the BSNL brodband because this is so cheap than any other type of brodband.
    only BSNL provide you unlimited net in 750 RS. In a hole month i download more than 60GB.
    This is so cheap for me.
    Also Ranjith R i suggest you check your main connection wire i thing it found in your BSNL main board.
    Or complete on 198.
    i got the damn internet connection from bsnl after taking much pain like for getting permission of the panchayath members and so.one member told me that i should pay a sum of 1000 at the local panchayath office.he also assured me that this money will be returned if the works on the road are patched by us.ok i thought and went to a lady member and told the issue she was so generous to help in all stuffs and i paid 1000rs in the office and waited for 10 days for getting the permission certificate(road crossing certificate).the bsnl guys started the wiring works in just two days from receiving the permission.the work lasted for 3 days and everything was all right.the connection was allright the speed was good the snr margin and attenuation levels were good amd i started downloading upto 35 gb in january only by using it a 15 days.every thing all right till in february 12'th i heard a rumbling noise outside my house one morning and noticed my net connection was disconnected as i was downloading that night.i stepped out of my house and saw a heavy digger at the spot where my telephone cable was put.the line was cut.they were building a small canal to reduse the water stagnation in our area, the road was digged in a straight line.i was generally pissed off.the same people who took 1000rs for permission had destroyed my cable.the panchayath had started the work. i called the office of bsnl and the line man came and solved the problem he repaired the cable.for two days it was ok.then the problem of frequent disconnection arose.the speed is low, the snr margin is wavering around 1 to 5.the atennuation levels are sky rocketting (52)

    my problems are the following:
    1.my telephone line was placed on the side and the road was not touches and why was road crossing certificate necessary.
    2.the workers of panchayath frequently moving the unearthed cable and causing disconnections in my line.
    3.they are really pissing me offffffffffff

    BSNL — BSNL broadband DNA-a211-1

    we have lodge the complain on 21.08.2010,complain number 307 against phone number[protected], the line is not working properly & same internet Brodband connection has fail due to setup box failure.

    regards,

    U K Mondal
    I too having the problem. My modem model is DNA-A211-I. While using internet the modem automatically switch off due to over heat of the adapter. I replaced the adapter and tried, no use. I am using this modem for more than 2 years. BSNL people are telling that I have to purchase new modem by spending more than 2000 rupees. They should replace the modem as its having common bug in it. Any body please help me in this matter. Contact me [protected]@gmail.com

    BSNL — internet service are disconnect

    my bsnl landline phone and internet sevices are disconnect since 3 month,so request u to start this services as early as possible.my phone no.[protected]
    My telephone line is dead for past 20 days, these never respond to complaints. They don't feel obliged to tell a reason for the problem. I don't know why the [censored] we are paying bills and taxes. No Government takes us into consideration they think that we(tax payers) are beggars or deemed to pay for their day sleep. Never treat us like humans, this is a request we got used to being treated like filth. One day will come like every dog has a day I will also get a chance against you that day you govt servants who sleep lethargic over their duties will pay for it.
    I sure will get a chance that day mark on your calender.
    Reason for my aggression, my father called bsnl asking for the reason for this problem they simply cut the line say it will be like that. Our area line man never attends our issue because we did not give him proper bonus on deewali. You lazy dogs will pay for this.
    sir iam one of the bsnl customer in tirupathi we are using bsnl land line for nearly 15 years iam started using bsnl broad band connection from past 4 months the internet was worked too good for 2 months after that the network connection started disconnecting from every 5 to 10 minutes automatically i gave complaint in bsnl office nearly 10 times but there is no use i also changed modems but no use they said check for any viruses i using original kaspersky and formatted several times but still disconnecting the working staff did nt have minimum knowledge about it actually i prefered bsnl because it is good net work but u people are not responding correctly so many of my friend also facing same net work disconnecting problem my no is [protected] i[censored] not rectify the problem we will disconnect bsnl so please help as soon as possible
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      ADITYA KUMAR SINHA
      from Delhi, Delhi
      Jun 17, 2009
      Resolved
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      Dear Commercial Officer,

      Despite having the technological & infrastructural edge over other service providers the approach of your Customer Care Service is pathetic.

      I have been trying to book the complaint using other phone but failed all the times for "Computer Connection Failure" at your end.

      Kindly rectify my telephone (Tel. No.[protected] connection for both Phone & Broad Band Connection. My connectio is under "Gurgaon - Main Exchange"

      An early response will keep the loyal customers!

      Thanks

      Aditya Sinha
      Mob. [protected]
      Aug 14, 2020
      Complaint marked as Resolved 
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        saptarshi dey
        from Kolkata, West Bengal
        Jun 17, 2009
        Resolved
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        sir, myself from orissa, DIST:-mayurbhanj.i am constantly giving complain to bsnl customer care that i am unable to access gprs for 40 days, but they are giving me false information that my problem will be solved out very quickly.so i beg you to solve out my problem asa soon as possible.MY NUMBER([protected]).
        THANKYOU.
        Aug 14, 2020
        Complaint marked as Resolved 
        Daear sir, im prepaid holder, GPRS Activated vauure 99, regular customer, net did not work properly and day by day its going to be slow and geting error server connection time out, since on 04.07.09.All rady it has been infromed to customer care till date job yet to be completed. Amitava, balasore.21.07.09
        Dear sirs im a bsnl prepaid holder, and activated gprs and regular customer value added Rs 99, GPRS server is going to slow day by day from 04.07.09 to till date.All rady it has been informed to bsnl customer care but job yet to be complete and they r no responds, all ways customercare line is bussy.While started the net connection manually its not connected n indicated server time out.But connected through googley page is open but time taken.Down load didnt work, only mail sending n recd working.My set is Nokia N72, but one thing down load proper working only sony errision set.Is it seting problem 4 nokia N series?Will u give me the seting 4 NOKIA N72. Please do it need ful as soon as possible Ok thanks.Amitava, Balasore orissa dated on 06.08.09
        incoming is not working, last complaint number
        3674407
        GPRS PROBLEM of PREE PAID HOLDER FROM 04.07.09 to till.
        Date.22.08.2009.Dear sirs, im pree paid holder from orsisa, it has been observed that GPRS DID NOT WORK FROM 04.07.09 to till, whats happent?Day by day server is going 2b slow, page didnot open properly.But post paid its working normal.We r complain 2 Custo mer care but they didnt brother our complain if i talk ur reprasentive 9 they didnt talk after some time line went off then trying 2 call net work bussy we r really surpised day by day.We r ragular customer gprs rs99 but now we r nt satisfied ur service.Please rectified the problem
        GPRS PROBLEM OF PREEPAID HOLDER OF BSNL ORISSA DATED ON 22.8.09
        dear sir, im prepaid holder of bsnl n gprs activated n regular customer of gprs RS99.It has been observed that gprs didnt work properly since 04.07.09.Day by day server is going to be slow n page is nt open properly.If i go 2 manualy 2 page open 2 server, after few minute indicated Time out server disconnected.If i go 2 through google after s6e time indicated please check ur signal setrength.Its problem Till.So kindly arrange 2 rectifif the problem.Ashok balasore, mno[protected].My set is nokia 6233.
        Dear sir, i m Himansu bhu. Parida. One of your reliable customer from Balasore(orissa)I am facing trouble for full GPRS access through Nokia 5320 model. since 30days. Where as before i was easily access through this handset. I m also 3years old user of gprs. So plz. do the need ful action.
        SMS INCOMING PROBLEM FROM 12.8.09.
        Dear sirs sms incoming problem.Alrady it has been informed 2 customer care in Balasore but till date its not rectified so kindly arrange 2 rectify the problem.Umesh.[protected] Balasore
        Dear sir, im from balasore orissa n regrate 2 say that your GPRS PREE PAID SERVICE IS GOING TO BE POOR DAY BY DAY.The page didnt open properly.We r facing lot of problem about ur GPRS SERVICE.Kindly to be improved.All rady it has been infromf 2 customer care bv they didnt brother about this problem.1st of all ur customer care line is busy all time if get the line talk 2 pratinidhi bv they didnt talk ok thanks
        BAMPADA TOWER OF BALASORE ORISSA.Dear sirs, we are regrate to say that the signal probem day by day .Thanks[protected], [protected], [protected]
        Hello sir,
        I am Rajat from Jharsuguda dist(Orissa). on dt.6.01.09 I was giving a complain (no.3973516) that on 19.12.09 I renewal my gprs net connection. but from dt.6.01.10 whenever I connect to net browising charges was debited from my main balance till date. So I want to know how much time needed to solve this problem.
        BSNL BAMPADA TOWER BALASORE ORISSA.Dear sirs we r regrate 2 say that the tower signal always problem.tower didnt work properly.Signal strength is going 2 slow day by day, incomin and out going call problem, gprs net problem etc.So kindly arrange 2 rectifie as soon as possible
        Bsnl tower of Bampada balasore orissa.Dear sirs, we are regrate to say that signaling problem day by day and gprs net didnt work properly.So kindly to be rectify as soon as posible thanks.[protected]
        Respecter sir,
        i am from kerala(kollam) our tower is "nedumbaikulam-c". The problem is we just only get the downloading speed of 5kb/sec. Rest they got about 20kb/sec. I complainted to customerCare several times but no responce.please take our Complant as request.
        BAMPADA TOWER CHHANPUR BALASORE ORISSA. Dear sir we are regrate to say that bampada tower didnot work properly.Call net work, GPRS, Not working properly since 30Days.Hardly its working properly 5days to 8 days permönth.So kindly arrange to rectify as soon as possible thanks.Cell no [protected], [protected], [protected], [protected], [protected], [protected]
        BSNLBAMPADA TOWER CHHANPUR BALASORE ORISSA. Dear sir we are regrate to say that bampada tower didnot work properly.Call net work, GPRS, Not working properly since 30Days.Hardly its working properly 5days to 8 days permönth.So kindly arrange to rectify as soon as possible thanks.Cell no [protected], [protected], [protected], [protected], [protected], [protected]
        Bsnl bampada tower chhanpur Balasore orissa.Dear sir, im regrate to say that net work problem day by day call net work problem daily.Pls arrange to rectify as soon as posible thanks.[protected]
        Bsnl bampada tower chhanpur Balasore orissa.Dear sir, im regrate to say that net work problem day by day call net work problem daily.Pls arrange to rectify as soon as posible thanks.[protected]
        Hi im regrate to say that im prepaid holder and GPRS RECHARGED RS 99 TODAY AT 12.15 PM and continious net brawising and observed money has been deducted from my balance RS 7.50, and it was rectify at 10.15pm, so kindly added RS 7.50 to my balance.Amitava
        BSNL GPRS DID NOT WORK PROPERLY, DAY BY DAY ITS GOING TO BE SLOW AND PAGE DID NOT OPEN PROPERLY.Repeted problem is coming and repeted complain to customer care bv they didnt brother about customer complain.Amitava from Balasore orissa, near the Bampada tower
        Dear sirs, im bsnl pree paid customer from orissa dist balasore, it has been objerved that net didnt work properly and going to slow from 12th may.So kindly improve as soon as possible.Amitava
        Dear sirs, im regrate to say that bsnl gprs net server is going to slow day by day.It didnt work properly so kindly to be rectified the problem as soon as possiblem.It has been objerved that its woring properly 10 to 15 days per month.Amitava, gprs prepaid holder, Rs 99 plan recharged, from Balasore orissa.Thanks.Amitava
        Dear sirs, im prepaid customer of bsnl and activated GPRS AND RECHARED PLAN RS 99.It has objerved net is going to be slow day by day and it is also complained saveral time to customer care, 1st of all customer care didnt recv.the phone .So we are regrate to say that kindly to be rectify the problem as soon as possible.Thanks amitava
        Dear sirs, im regrate to say that bsnl gprs didnt work properly because gprs is going to be slow day by day and page didnt open properly.Please to be rectify as sonas posible.Thanks.Amitava Balasore near the BAMPADA TWER, ORISSA
        GPRS DID NOT WORK FROM 2 TO 3DAYS. Dear sirs, its regrate to say that gprs is going to be slow day by day, page is not open properly.So kindly to be rectifi as soon as possible.Im prepaid subsriber.Amitava, Balasore, Orissa, near the the Bampada Tower
        Hi,
        My Name is Tej, and I have been facing problems with my GPRS signals, i am unable get the GPRS signals, all other sims are working fine, after 14 calls to the customer service they said me to go and contact the nearest BSNL office, when I went there they did the same thing that i did, even they could not help me out, they keep on telling me that check after 24 hours...its been 90 days now, I am still facing the same problem
        Im BSNL PREPAID HOLDER FROM BALASORE ORISS, NEAR THE BAMPADD TOWER, IT HAS BEEN OBJERVED DAY BY DAY THAT GPRS DIDNT WORK PROPERLY, PAGE IS NOT OPEN AND SERVER IS GOING TO BE SLOW.Please to be rectify as soon as possible.Amitava

        BSNL Mobile Prepaid — receiving unwanted sms

        dear sir,
        i am getting unwanted sms frequently on my prepaid bsnl mobile No. [protected], particularly with regard to downloading songs, broadband connection, quiz, unwanted jokes, etc. please stop these from receiving on my mobile.
        thanks.

        BSNL Mobile Prepaid — Exaggerated charges per call

        I have bsnl mobile prepaid no. [protected]. On 1/2/2011 evening I refilled Rs. 55/- to this number. Totay i.e. on 2/2/2011 when I checked the balance which showed as Rs. 41/- . I failed to understand where the Rs. 4/- have been deducted. In fact I tried to contact phone No. [protected] but the the call could not materialise and got closed with bipping sound. Why this happening ?

        BSNL PREPAID CONNECTIONS — Unwanted SMS

        Dear Sir,

        Ref: My Prepaid BSNL No. [protected]

        I'm getting unwanted advertisement SMS from different sources. Please help in blocking such SMSes.

        Regards,
        Kuldip Singh

        BSNL Mobile Prepaid — SUBSCRIPTION WITHOUT CONSENT

        I received a message on my bsnl mobile on[protected] about subscription of mobile tv which is as follows :-MIMOBITV:Thank you for Subscribing All Channels/Week Rs.40/Week, To unsubscribe send MYUNSUB to 5544799. Kindly register a complaint regarding how this was subscribed without my request or consent. Also tell about the procedure of registering a case against this.
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          D
          DIVYA JYOTHI.U
          from Talcher, Odisha
          Jun 17, 2009
          Resolved
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          till date i have not received the admit card of bsnl jto exam 2009 plz suggest me the way to receive the duplicate hallticket i have selected chennai asa my exam center so plz suggest me the number to contact them what's the last date to receive the duplicate hallticket




          thanks & regards
          divya jyothi uppari
          applied to jto telecom
          d.o.b 04/06/1988
          mobile no:[protected]
          Aug 14, 2020
          Complaint marked as Resolved 
          jto hallticket
          till date i have not received the admit card of bsnl jto exam 2009 plz suggest me the way to receive the duplicate hallticket i have selected chennai asa my exam center so plz suggest me the number to contact them what's the last date to receive the duplicate hallticket




          thanks & regards
          divya jyothi uppari
          applied to jto telecom
          d.o.b 04/06/1988
          mobile no:[protected]
          jto hallticket
          till date i have not received the admit card of bsnl jto exam 2009 plz suggest me the way to receive the duplicate hallticket i have selected chennai asa my exam center so plz suggest me the number to contact them what's the last date to receive the duplicate hallticket




          thanks & regards
          divya jyothi uppari
          applied to jto telecom
          d.o.b 04/06/1988
          mobile no:[protected]

          jto — hall ticket

          i am not received my hall ticket.. tell me the link to get duplicate hall ticket...

          BSNL — regarding non-receipt of admit card for jto-2009

          the bsnl jto-2009 exam is scheduled to be on 21.06.09.it is really unfortunate that i have not received my admit card for the same.this means that i cannot appear for the exam thus ruining my preparations and aspirations.a demand draft of INR 750 was taken by the organisation as application fee.I can't understand the reason behind not issuing my admit card as my application was complete in all respect and when i called up to them on[protected], one lady answered and very bluntly said that there have been many cases as such and that i can talk to whosoever, i wanted and hung the phone.this type of response is not expected and neither is acceptable when it is a matter of one's career.it is expected to take some sort of action against the guilty.
          dd no-131715 dt 26.03.09-sbi
          choice of centre-northern telecom region(new delhi)

          regards

          rahul sinha
          i do not recevied my admit card. so what can i do
          i have not recieved my jto hall ticket so i kindky request ou to send me duplicate hallticket

          N SHIVAKUMAR
          5-9-740, Gunfoundry, Abids
          Hyderabad

          [protected]
          pIL enterprises authorities may kindly helpme in returning back my dd sent as I am very poor lady collected money from my friends to send the dd hoping that i will get some appointment by now. In case appptt is not given, my dd may kindly be returned to me.
          till now i didn't get JTO BSNL hallticket Kindly give the information to get the duplicatehallticket
          jto hallticket
          till date i have not received the admit card of bsnl jto exam 2009 plz suggest me the way to receive the duplicate hallticket i have selected Hyderabad as my exam center so plz suggest me the number to contact them what's the last date to receive the duplicate hallticket
          jto hallticket
          till date i have not received the admit card of bsnl jto exam 2009 plz suggest me the way to receive the duplicate hallticket i have selected chennai asa my exam center so plz suggest me the number to contact them what's the last date to receive the duplicate hallticket.

          my mobile no:[protected]
          respected official,
          my friend have applied for JTO2009 exam till date i didn't receive hall ticket suggest me how can i get hall ticket

          Thanks & Regards
          keeper
          Mobile No: [protected]
          Dear Sir/Mam

          i lost my Bsnl Jto Hallticket,
          my hallticket No: Jto/2008/01/11/300/69700
          please send a dup hallticket as soon as possible
          i dont know my admit card no .how to know ? i wrote exam in avchi matriculation school
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            A
            ajit kumar
            from Bengaluru, Karnataka
            Jun 17, 2009
            Resolved
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            Resolved

            hi
            my number is[protected]. i lodge complain 7 june 09 regarding poor conectivity and talephone dead Telephone has been dead complain number 0608/04. And again Service Type : General Complaints
            Portal Request ID :[protected]. Request Status : Pending at OutDoor. Plz I am suffering flot.
            I requested that I lodge my complain but still not in woek
            Plz do something
            Regards
            Ajit kumar
            *******************************************************************************
            i am in cluding copy past of mail from bsnl ppl.:-
            "[protected]@bsnl.co.in" to me
            show details Jun 9

            Dear AJIT

            Thank you for using BSNL customer care portal. Your request for General Complaints has been updated by us.

            The Request details are as follows :
            User Name : AJIT
            Service Type : General Complaints
            Portal Request ID :[protected]
            The Updation details are as follows :
            Request Status : Pending at OutDoor
            Remarks :

            For any further information, you can mail at [protected]@BSNL.CO.IN

            You can alternatively call at[protected]

            Regards
            BSNL Customer Care
            http://portal.bsnl.in/bsnlcca/login.aspx

            This is a system generated mail. Please do not reply.
            Aug 14, 2020
            Complaint marked as Resolved 
            i have proplem broadband connection delay 45 days before apply still not get connection.my no:[protected]. pls make connection
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              V
              ven1959
              from Bengaluru, Karnataka
              Jun 17, 2009
              Resolved
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              Resolved

              Today i have made 3 calls to my fathers cell no.[protected], keeping [protected] along with my cell no. [protected], and the call is connected in my cell whereas the cell having the no.[protected] was not at all ringing or connected. Rupees one has been deducted for each call from my no.[protected] inspite of no connection to the other mobile. this has been going for the last three months that made me recharge often. I have made calls also to [protected], [protected], which have become waste.Corrective and preventive action must be immediately take apart from paying me back the amounts deducted so far and if not done at once that is 7 days from today i have no other option except to take up the matter with Appropriate forum. Also i tried to change my plan to 3* which is not getting materialised for the last 4 months and whenever talking to someone it often gets disconnected. Neither able to talk to the Customer care nor able to send SMS to 55365, as all are failed inspite of having a Balance of Rs.50/-. All the above problems have become a regular affair in BSNL, that it is only a cheating company in Cellular sector too apart from Land line and Broad Band Services.If all the above are not corrected, I will take up the matter with Appropriate Consumer Forum for claiming damages.


              Thank You. Your Docket No is WEB/CO/93302291 dated
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              Aug 13, 2020
              Complaint marked as Resolved 

              BSNL Prepaid CellOne Services — outgoing calls are not in function

              Dear sir,
              My BSNL prepaid cellone no. [protected], since 2009 i am in roaming in different states. Since 2 months i am getting problems in 'outgoing calls' frequently it s displaying 'check operator services' or ' unable to connect' .

              So, pl. solve this problem as soon as possible.

              thanking you sir,

              with regards,

              U VEBKATESWAR RAO
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                B
                Bibhu Bikash Mohapatra
                from Mysore, Karnataka
                Jun 17, 2009
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                My Landline and Internet is not working.
                I had raised a complaint on 1st june and its still pending.
                how many days will it take to solve?
                Also my phone goes dead everyday and just works for 5 minutes(random) per day.
                i am not able to log new complaint as your system says, already a complaint is there.
                please let me know when will you be able to solve these issues ? will you be able to solve these ???

                My Phone is dead almost everytime and some days its just working for 5 minutes and then its dead again.
                is someone else using my number and making calls in that period ??
                how many days will you keep my phone dead???
                No response to my complaint till now.
                can anyone of you please look into this mater?
                I am requesting you... please look into this mater.
                Here is the complaint details

                Docket details

                Telephone Number 28543587
                Name BIBHU BIKASH MOHAPATRA
                Docket Number 0609/16
                Address 46 MANJUNATHA LAYOUT YAMUNA ROAD OPP BHABANI MUNNEKOLALA MARTHAHA
                Status Under Process
                The Complaint Booked On[protected] AT 20:58 HR is pending at Indoor .

                Also lodged complaints in some other websites of BSNL. but no response.

                BSNL — BSNL Phone dead from 20 Days - No action till now

                Phone Number : 28543587
                Bibhu Bikash Mohapatra

                Hello All,

                My internet is not working.
                I had raised a complaint on 1st june and its still pending.
                how many days will it take to solve?
                also my phone goes dead everyday and just works for 30 minutes per day.
                i am not able to log new complaint as your system says, already a complaint is there.
                please let me know when will you be able to solve these issues ? will you be able to solve these ???
                how many days will you take to solve ???????????
                what a pathetic connection is BSNL ???

                My Phone is dead almost everytime and some days its just working for 30 minutes and then its dead again.
                is someone else using my number and making calls in that period ??
                how many days will you keep my phone dead???
                No response to my complaint till now.

                can anyone of you please look into this mater?
                I am requesting you... please look into this mater... please...

                Here is the complaint details


                Docket details

                Telephone Number 28543587
                Name BIBHU BIKASH MOHAPATRA
                Docket Number 0609/16
                Address 46 MANJUNATHA LAYOUT YAMUNA ROAD OPP BHABANI MUNNEKOLALA MARTHAHA
                Status Under Process
                The Complaint Booked On[protected] AT 20:58 HR is pending at Indoor .
                dsl, i got a bsnl before 1 month but from 20 days phone & internet connection both are not working i am unsatisfied with your service...landline number - [protected]
                Reqesting sir, state MH Dist. hingoli Tq.kalamnuri office pe meine naya conection liya hai lakin yaha par meri koi problem slov nahi kar rahe hai please aap meri new conection kiya hai mere paas landline conection start nahi ho raha hai aur kalamnuri k bsnl office k chakar mar mar k chapal tut gaye hai mere yaha sirf 1 hi conection mein use kar raha hu krupya aap meri problem slov. kare to mein dono conection ka labh le sakunga thoda dhande sir landline no.[protected] mera mobile no.[protected] hai. please meri madat kijiye...bsnl officer ph.no.290009 hai..
                Reqesting sir, state MH Dist. hingoli Tq.kalamnuri office pe meine naya conection liya hai lakin yaha par meri koi problem slov nahi kar rahe hai please aap meri new conection kiya hai mere paas landline conection start nahi ho raha hai aur kalamnuri k bsnl office k chakar mar mar k chapal tut gaye hai mere yaha sirf 1 hi conection mein use kar raha hu krupya aap meri problem slov. kare to mein dono conection ka labh le sakunga thoda dhande sir landline no.[protected] mera mobile no.[protected] hai. please meri madat kijiye...bsnl officer ph.no.290009 hai..
                Reqesting sir, state MH Dist. hingoli Tq.kalamnuri office pe meine naya conection liya hai lakin yaha par meri koi problem slov nahi kar rahe hai please aap meri new conection kiya hai mere paas landline conection start nahi ho raha hai aur kalamnuri k bsnl office k chakar mar mar k chapal tut gaye hai mere yaha sirf 1 hi conection mein use kar raha hu krupya aap meri problem slov. kare to mein dono conection ka labh le sakunga thoda dhande sir landline no.[protected] mera mobile no.[protected] hai. please meri madat kijiye...bsnl officer ph.no.290009 hai..
                Reqesting sir, state MH Dist. hingoli Tq.kalamnuri office pe meine naya conection liya hai lakin yaha par meri koi problem slov nahi kar rahe hai please aap meri new conection kiya hai mere paas landline conection start nahi ho raha hai aur kalamnuri k bsnl office k chakar mar mar k chapal tut gaye hai mere yaha sirf 1 hi conection mein use kar raha hu krupya aap meri problem slov. kare to mein dono conection ka labh le sakunga thoda dhande sir landline no.[protected] mera mobile no.[protected] hai. please meri madat kijiye...bsnl officer ph.no.290009 hai..mere paas internet ya landline hi use kar sak raha hu..
                Reqesting sir, state MH Dist. hingoli Tq.kalamnuri office pe meine naya conection liya hai lakin yaha par meri koi problem slov nahi kar rahe hai please aap meri new conection kiya hai mere paas landline conection start nahi ho raha hai aur kalamnuri k bsnl office k chakar mar mar k chapal tut gaye hai mere yaha sirf 1 hi conection mein use kar raha hu krupya aap meri problem slov. kare to mein dono conection ka labh le sakunga thoda dhande sir landline no.[protected] mera mobile no.[protected] hai. please meri madat kijiye...bsnl officer ph.no.290009 hai..
                Please sir, aap mere mob. par call kar k meri problem slov.kijiye mera mob.no.[protected]
                Sir,
                With due respect and humble submission I would like to inform you that, my land line telephone number[protected] was disterbed from 16th August 2009 and subsiquently found dead. Call was given for fault repearing of this telephone line at North Gate office of your department on 24th August 2009 (vide booking reference number 64638) and also personal request was given to Mr. S. R. Dighal, JTO(East) on 26/08/2009. But, the telephone line has not yet been rectified.
                I am using the Internet through this phone and so I have to face lot of troubles due to the fault of the telephone.
                So, I am to request you kindly to make necessary arrangement to rectify the fault of the telephone mentioned above immediately and thus oblige me thereby.

                Yours faithfully,

                (Smt. Manada Sundari Bhadra)
                wife of Late Mano Mohan Bhadra,
                "Bhadra Villa", 144-Ramakrishna Road (Katashewla),
                Jogendranagar, Agartala, West Tripura, 799010.
                Sir,
                With due respect and humble submission I would like to inform you that, my land line telephone number[protected] was disterbed from 16th August 2009 and subsiquently found dead. Call was given for fault repearing of this telephone line at North Gate office of your department on 24th August 2009 (vide booking reference number 64638) and also personal request was given to Mr. S. R. Dighal, JTO(East) on 26/08/2009. But, the telephone line has not yet been rectified.
                I am using the Internet through this phone and so I have to face lot of troubles due to the fault of the telephone.
                So, I am to request you kindly to make necessary arrangement to rectify the fault of the telephone mentioned above immediately and thus oblige me thereby.

                Yours faithfully,

                (Smt. Manada Sundari Bhadra)
                wife of Late Mano Mohan Bhadra,
                "Bhadra Villa", 144-Ramakrishna Road (Katashewla),
                Jogendranagar, Agartala, West Tripura, 799010.

                Telephone Number =[protected].
                bsnl must attend the complane in due time, it is very painful
                Employees in bsnl are like old donkey sitting on their chair with no work and not even willing to work. I applied for my internet on phone..8 weeks back no action till today. Please do something. Fedup of these lazy workers in BSNL.

                Phone number[protected]
                Ahmedabad
                fully agreed
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                  P
                  parnayan manna
                  from Patan, Gujarat
                  Jun 16, 2009
                  Resolved
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                  Resolved

                  I am Mr. P. Manna, a resident of salt lake city, kolkata. I work outstation and my father is retired. My father was approached by BSNL officials about 2 years back regarding establishment of a transmission tower on our terrace. As for the agreement they told him to sign on a temporary agreement and go ahead with the construction work for the base of the tower, which we had to provide them, so that the process can be streamlined. Unaware of the dependability of the officials, my father went ahead and spent appx 1-1/2 lacs on the construction work. Now the person in charge of the project had promised that necessary permissions from the authorities will be obtained by him regarding the usage of a domestic property for establishment of the tower. Now when the corporation officials have threatened us to pull the building down because of illegal construction, that person is nowhere to be found. Consequently, the permanent agreement was never signed and it has been almost over two years like this. Now the officials demand entry into the house at such times when both of my parents are out. Also we havnt receives any payment since the last two years, even on the peanuts amount it was agreed upon. Both my parents are senior citizens, we are from a middle class family and most of the year i cannot be home to address such issues. Will you please suggest as to what can be done??
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  the payment of rent is not properly given by bsnl company . with whom we talk or complain about this problem . we are small town family and this is like a tourture for us .waiting a small amount with big consumptioned area which bsnl took. atlest a date we got in which the payment should deposite we known there is problen. the deposit day is random like 2 months or 3 month with no proper date. what can we do for this problem please suggest then we take proper action.

                  Vikrant Ratre
                  s/o - anil ratre
                  village - chhind
                  block - sarangarh
                  dist. - raighar
                  496445
                  now bsnl chennai is going to get bankrupt, it has not paid rent to its rental buildings for the past three months.tower rent also not paid properly.so beaware
                  BSNL is a government company and such irresponsibility from the government side is so rude. they are not providing the money of public on time so they even don't have the right to ask for tax from the public. needs so much improvement in the government department.
                  I am Tanvi Nanwani, resident of Ratlam M.P., the complaint is regarding the non-payment of rent of the BSNL Tower which was being established on our house terrace in 2015. The agreement was of 3 years. and ended on August 2018, till this date we had received the rent but every time we need to give them a reminder call to deposit the rent in the given account.
                  Now when the agreement has been renewed i.e., from August 2018 I haven't received the rent. when I call the concerned person they say we are not responsible for the payment, contact the Bhopal branch, I had even contacted the lady whose number was provided to me from the responsible person of Ratlam, I had talked to her approx 10 times. and every time I had heard a new reason from them for the delay in payment.
                  Need an immediate response and solution to my problem.
                  Name - Tanvi Nanwani
                  Contact no. - [protected] / [protected]
                  Address - 3 T.I.T. Road Matra Chhaya Building Station Road Ratlam M.P., India
                  My village Veera and Tahsil ajaygarh district Panna MP Mere Ghar per Tower aur BSNL exchange ka office hai ticket 1 Sal se kiraya nahin mila jis mein mat Pareshan hun Sir mujhe kiraye diye jane about 40000 rs Ki Kripa Karen
                  Dear Sir, I kumar narayan samanta of 98.B.K.Paul Avenue Kolkatta -700005 having BSNL tower since 20 years. My rent was due from August 2019. I have received 5 months rent after complaint to you (August to December 2019) Now 6 months rent still due & also corporation tax due 4 Qt 2018/19 to 2 Qt 2019/20 & I have paid Rs 71991 to kolkata corporation, all documents given to your kolkata bugbazar Exc on 17/12/2019 to Mr SUJIT babu & till now I not received share of your portion. In last complaine letter I told you I am 72 years old, so I can not go to your office.I have connected to your office through phone & every times your office stuff Mr Sujit babu said you will get but he can not say when.So I request you please send my due tax & Rent .I am very much need of money for maintain famile and reguler medicine, Thanking You . My VENDOR CODE 5055726. CON NO[protected].
                  kumarnarayansamanta's reply, Jul 25, 2020
                  Dear Sir After complane on 26th june I have received only 1month rent.What about Corporation Tax which I have paid.As per agreement you BSNL to pay me a part of corporation tax (30% or 35% of tottle bill ).Again I request you Please Please Please pay my due rent & part of corporation tax.Now it is to let you know that my agreement will complite on October 2020 & I do not make perther agreement. Thanking you.
                  I have not received any reply from BSNL.I am verymuch depresed and if you do not pay my rent then I will not renew my agreement which will complite on 19th Oct 2020 and if I get all dues / rectify the current rent then only I can think over it.So again I request you to make paments which is due. from kumar narayan samanta VENDER CODE 5055726.CON NO[protected]and Side I.D 444.
                  Dear Sir, I have a tower in my house at roof . Side ID 444.MY vendor code 5055726 and Con no[protected].I have complaine you that I am not getting regularly rent and also Part of corporation tax also due from 4 Q 18/19, 1Q 19/20, 2Q 19/20.I have paid Rs 71991 for Corporation tax.I have submitted with paid tax bill on17/12/19 and after I have paid Rs 95997 for v4Q so tottle I have paid Rs 71991+95997.2ed reminder I have submitted BSNL offoce on16/9/20.So your requiested to pay my dues as early as possable.If you do not pay the dues than I can not pay Corporation Tax and you will be fully responsible for that'.so again I request you to pay the Tax as per your agreement And Tower rent.Kumar Narayan Samanta [protected].
                  kumarnarayansamanta's reply, Jan 26, 2021
                  Reminder For Tower Rent & Corporation Tax paid Rs 71991 +95997.This is the3ed times I giving you the remindrer.I am secinor sectizen ofAge 72 year old.I require lot of medicine per month. side ID 444.kumar narayan samanta
                  Dear Sir, I have tower in my house roof.Vendor code- 5055726. con No[protected]. It is regular paments (Rent) porblem since year 2018.I have enqure that one bill for Rs 70000/- has been passed and forwarded to Calcutta Hare street for paments since one month .Last I have received Rs 30006 on april 2021, so please enqure the matter and try to solve, because I have given you for the rent.I am 72 years old.
                  From last 22 months rent of BSNL exchange building in Dharna Kala, dist- Seoni(M.P) is not received so I request you to take action and paid the rent amount quickly.

                  Suyash Agrawal
                  Dharnakala
                  Dist-Seoni(M.P)
                  480661
                  My agreement of BSNL Tower has completed on October 2021.My rent is due January 2021.Next I do not want any farther agreement, I have already forwarded a letter to Kolkata 55 exchange & also note my roof is damage sepaging water to my room for 1 year. This also intimated to Kolkata 55 exchange with photo, but they have not responded, so please take out your tower as early as possible before rennin season other wise I have to go to consumer forum, my vender code 5055726 & side ID 444.
                  Dear Sir After complains I have received 3 months rent that is for Rs 30006.I have submitted a demand letter with all documents for Rs 143982 for KMC tax as per old agreement .(previously you have paid approx. 35 Present what I paid to KMC .All documents have been received on 05/07/2921 by S.D.E(Planning)North BSNL Calcutta telephones. Now I do not want new agreement and I want to remove of towers as early as possible. Also note till rent is due for 9 months. My vender code is 5055726 & Side ID 444.My age is 73 years.
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                    S
                    Subhabrata Sarkar
                    from Pinjaur, Haryana
                    Jun 16, 2009
                    Resolved
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                    Resolved

                    My lanline phone number is[protected], my name was correctly spelled, but the bill for the month of June'09, it shows Wrong spelling.
                    name printed as SUBHDBRSTA SARKAR, when correct spelling is SUBHABRATA SARKAR.
                    kindly do the needful.

                    Regards,
                    Subhabrata
                    M-[protected]
                    [protected]@hotmail.com
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    sorry phone number is[protected].
                    My Phone No [protected] to rectify name spelling in bill correct spelling is Shamshad Ahmad Khan.
                    Kindly may do the needful.

                    Regards
                    shamshad Ahmad Khan
                    [protected]@gmail.com
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                      shalini
                      Jun 16, 2009
                      Resolved
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                      Resolved

                      sir i want to check the detailed summary of my bill on my E mail id provided, , coz i think i am receiving a hube bill. ph number[protected] Jodhpur(Rajasthan)
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      sir i want to check the detailed summary of my bill on my E mail id provided, , coz i think there is something fishy ph number[protected] ulhasnagar DIST thane STATE maharastra
                      sir i want to check the detailed summary of my bill on my E mail id provided, , coz i think i am receiving a hube bill. ph number[protected] kalyan maharastra
                      May 2009 month landline telephone bill
                      May 2009 month landline telephone bill ; telephone number - 2466662
                      Iam not getting tlelphone bills during the last two months. My phone No is [protected]
                      I want to know how to get detailed bill of my BSNl land line .
                      Jijo Jose
                      sir i want to check the detailed summary of my bill on my E mail id provided, , coz i think i am receiving a hube bill. ph number [protected]
                      my telephone bill no. is[protected]. i want to check the itemised statement detailed summary of my bill jun 09 to julay 09 on my E mail id provided, thanks
                      I want bill detail of Tel no.[protected] Mutnal Tal Gadhinglaj Dist Kolhapur State Maharashtre for month of bill 1-6-2009 to[protected]
                      i want separate bill for telephone no.23101976 because first bill come along with my owner
                      Pls forward me current Bill for Phone No. 2242373
                      Cons No. 4426082
                      sir
                      i want to statment of telephone bill nov. 2009. because i want to check incoming & outgoing call detail. please send me in my e: mail address. [protected]@yahoo.com

                      telephone no. 2620801
                      consumer no. 1084359
                      bill no. 71135992
                      shri kishore lalchandani s/o shri jaman das lalchandani
                      h.no.8, plot no. 77, 1st a chopasni road,
                      sardarpura, jodhpur (raj.)

                      thanks.
                      kindly provide the detailed bill details with my telephone no. [protected] bill no. 70586447 in my email. id
                      Dear Sir,

                      Myself Ganesan S, I received the phone bill without full bill summary. But i want to check my detailed incoming and outgoing numbers. So please send the detailed bill summary to my mail id

                      [protected]@gmail.com

                      my phone no is[protected]
                      04632 - Kovilpatti
                      Tamilnadu



                      Thank you,
                      Your's Truly,
                      Ganesan S
                      +91-[protected]
                      sir
                      i want detailed landline bill of my phone no. 2255107 plz send it on [protected]@yahoo.co.in
                      sir ineed bill statment
                      Dear sir,
                      My telephone no. [protected]. i am having broadband. I am an Govt. Employee, and i have submitted all the certificates and peoofs to bsnl area office at Suratgarh, Distt-Sri ganganagar, RAJASTHAN. But i could not get 20% deduction in my telephone bill of Dec09. why? and how can i get this privilage please let me know as soon as possible.
                      Thank you sir.
                      sir
                      i want to statment of telephone bill 25.3.2010-5.04.2010. because i want to check incoming & outgoing call detail. please send me in my e: mail address. [protected]@yahoo.co.in phon no[protected]
                      i want my detailed bill my telephone no.[protected] of bill dated 07.04.2010.kindly sent on my e mail id.
                      i shall obliged for this
                      i want my deatailed bill if possible incoming calls also no is[protected] ulhasnagar 421001 incoming n outgoing calls of month of april 2010
                      sir,
                      can i get my statment of telephone no [protected].bill dt. April 2010. because i want to check incoming & outgoing call detail. please send me in my e: mail address.[protected]@gmail.com
                      i want the detailed bill of my land line as my bill is much above usual bills
                      my no is[protected]

                      BSNL Landline — detail bill

                      i have to request for my lend line detail bill on02/08/2010 at naranpura exchange but after 25 day no reply for bsnl office so what can i do for my detail bill ?
                      Sir, i want my detailed bill my telephone no.[protected] of bill dated 07.08.2010.kindly sent on my e mail id. [protected]@yahoo.com
                      Your's faithfully
                      customer ID is [protected], phone number is[protected].my deposit details as below:-(1) RS443/- paid on 15.9.2010, At 10104, cash counter.(2)RS 444/-paid on 25.09.2010, Receipt No.[protected], Via e-Mitra, Just now we received again bill RS881/- by invoice No.[protected], WHY?
                      I am hold a landline connection along with broadbank unlimited service. As my bills are going high month on month i want to check the calls (itemised Bill). Request you to get met the itemised bill for last month Nov 2010. Also i am working in the semi government organisation (co operative society Pontex) will i get the offer 20%?
                      Dear Sir,
                      Will you kindly send me the details bills of my Land line No.[protected] for the month of Dec'10 & Nov'11.
                      Thanking you with anticipation, Sir.

                      With regards

                      UN DAS
                      Bokaro Steel City-827006
                      email das.[protected]@gmail.com
                      sir i want to check the detailed summary of my bill on my E mail id provided, , coz i think i am receiving a hube bill. ph number[protected]
                      sir,

                      i want my bsnl land line detail bill. the month of 1/12/2011 to 31/01/2011
                      Sir

                      I want to view my detailed landline numder bill on my mail ID " [protected]@yahoo.com " / My landline number is[protected] / My mobile number is[protected]

                      rajesh kumar pandey — landline phone is dead

                      dear sir
                      mera landline phone dead ho gaya hain .jissae mera internet bhi nahi chal raha hain main apna bill bhi paid kar diya hain lakin fhir bhi mera phone aur internet nahi chal raha kripya mera landline phone jald sahi karane ki
                      kripa karen. mera landline phone no[protected], narain complex baliur pratapgarh hain.

                      thanks
                      yours custmer
                      rajesh kumar pandey
                      narain complex,balipur,pratapgarh
                      [protected]
                      I want detailed bill of previous months my BSNL, Chennai Landline phone No.24937983 to my email ID. [protected]@gmail.com.

                      A.VASANTHA
                      BSNL CHENNAI LANDLINE No.[protected]
                      MANDAVELI,
                      CHENNAI-600 028.
                      sir i want to check the detailed summary of my bill on my E mail id provided, , coz i think there is something fishy ph number[protected] Dombivli, 424202 Mumbai
                      sir iwant detailed landline bill for[protected] because suddenly i got 3 fold increased amount of bill this month particularly when i have not used phone as i was away...Ajay kumar, 31/CA.P.C.Colony, Kankarbagh, Patna, 800020
                      sir
                      I am a B.S.N.L landline customer last 21 years, I m staying in Kottayam, I want detailed landline bill last 2 months (May-2012 and June 2012)of my phone no.[protected] pls send it on [protected]@gmail.com
                      sir we want to check the detailed summary of my bill on my E mail id provided, , coz i think there is something fishy ph number[protected] krishnagar, kanpur, uttarpradesh
                      Sir,

                      I want my detailed Bill of my land laine because my bill is much above. My no is[protected]
                      Please send me in may email :- [protected]@moltenbuilders.com
                      i want my deatailed bill if possible incoming & outgoing calls also no is[protected] incoming n outgoing calls of month of September 2012
                      I want my BSNL Landline detailed bill for telephone No[protected] for the month of Sep-2012 paid on Oct-2012 on my Email ID- [protected]@yahoo.co.in
                      sir i want to check the detailed summary of my bill on my E mail id provided, , coz i think i am receiving a hube bill. ph number[protected] kolkata(w.bengal)
                      Eery month I want get itemised call statement of my land line no.[protected] in my mail id posted in the registration.
                      Please do the needful.

                      Thanks, Kamalendu Ghosh
                      SIR I AM NOT RECEIVING TELEPHONE BILLS SINCE THREE MONTHS PLEASE SEND MAY2013 BILL
                      your services are mechanical only
                      sir i want to check the detailed summary of my bill on my E mail id provided, coz i think i am receiving a huge bill. ph number[protected].
                      i want my deatailed bill if possible incoming calls also no is[protected] tirupur tamilnadu.
                      incoming n outgoing calls of month of last month bill june 2014.
                      I WANT REGULAR MONTHLY DETAILED TELEPHONE BILL ON MY MAIL ID [protected]@GMAIL.COM AGAINST MY LANDLINE BSNL NO.[protected] . MY CUSTOMER ID IS [protected] AND ACCOUNT NO. IS [protected] IN NORTH ZONE, UP(EAST) REGION. KINDLY DO NEEDFUL .
                      (VIKRAMADITYA DWIVEDI)
                      TYPE-IV-223, ATP COLONY ANPARA,
                      SONEBHADRA, UP-231225
                      MOBILE NO. - [protected]
                      BSNL is anti consumers even its very difficult to make payment through debit card for land line telephone no.[protected]. Perhaps BSNL wants that its customers should move to private companies.
                      Nandkumar
                      I think i am wrongly billed by bsnl. please provide me itemised bill for phone no*[protected] on my [protected]@yahoo.com
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                        L
                        littlepearl
                        from Lucknow, Uttar Pradesh
                        Jun 16, 2009
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                        I have applied for a new telephone connection in my home located at Shalimar Garden Extn._II, Sahibabad, U.P. on 9/04/09, I got UID No.UPWGZB[protected]. Despite of repeated visits to their main office at Apsara Border and local office at Rajinder Nagar I didn't get my telephone connection. It is almost 2 and half months have passed. Whenever I I visit the Rajinder Nagar office the SDO should not be available. Last week I have waited there almost 4 hours to meet any of the office bearers; but nobody came to the office till 12.00 pm. Where should I knock for getting a simple basic landline phone at my residence?

                        Anybody help me out getting any other pvt landline operators no. in my locality.
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          S
                          Sunil Kumar
                          from Udagamandalam, Tamil Nadu
                          Jun 15, 2009
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                          Hi all,

                          I am sunil from Bangalore and my adress is
                          10/1, 1st A main road, 8th Cross,
                          Gururaja layout,
                          Doddanekundhi, Marathalli Post.
                          Bangalore: 560037

                          We have a BSNL DLC equipment in my area which has a capacity of 600 connections which is a part of KR.Puram exchange, unfortunatly since this one is a small mini exchange no BSNL officers are bothered to look at this exchange, this exchanges UPS has gone bad months ago there is power backup for this exchange, if the power goes off in my area then my phone broad band service everything goes offline, How can BSNL be no negligent when the telecom market is so much heated up with compitation, will BSNL survive the private competation, I guess this is why BSNL has not leased the 3G spectrum to private players being scared of competition, I guess they would grant 3G license to other player once their Invested money recovers, which I dont think its possible.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          The BSNL FTTH modem needs 12V DC from its UPS unit. The UPS unit is not working for the last 2 years and requests are sent for repalcement to Saroornagar BSNL office. The Technician who attends the faults informed that BSNL stopped the supply UPS unit. Kindly clarify the status of avaialability o[censored]PS units for FTTH modem unit.
                          Landline No.:[protected] Name"PNS Rao contact : [protected]
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                            K
                            karatesridhar
                            from Chennai, Tamil Nadu
                            Jun 15, 2009
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                            I observe that there is a clear discrepancy in usage and billing. The people who answer the calls do not come up with proper answer. Instead they talk like sales personnel. I wish to add here that it should be clearly mentioned in the bill as to how much is free for every month and how much has been used and the charges thereto. If this is not done, there can be a lot of confusions and controversies, .
                            usage details unknown in billing
                            i am unable to understand how much am using...
                            i want to know clearly how much i have used and how much is free...
                            i am using bsnl home c500 plan for the last 10 months.i get 1.5 GB free usage, and i have always maintained my usage around the free limit.even during august 2010, according to my knowledge, i had used upto 1.43 GB
                            but the meter reading is keep on increasing(31 aug -1.43 GB, 1 sep morning -1.7 GB, 1 sep noon -1.83GB,
                            and at night 1.9 GB) surprisingly i have not used the net.
                            my account number is 25480253
                            my portal id no is shi[protected]
                            please help me.
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                              J
                              Jaivardhan Sinha
                              from Mumbai, Maharashtra
                              Jun 15, 2009
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                              I am a BSNL (cellone) Prepaid customer of Kanpur (Uttar Pradesh) presently in roaming in Mumbai (Maharashtra) under Dolphin network. Since 14-06-09 there has been no outgoing call from my cell phone([protected]). Despite of registering complain with Dolphin customer care and BSNL care twice there has been no response from them. Most pathateic thing is that neither BSNL nor Dolphin(MTNL) customer care take responsiblity for this and they just blame each other for technical problem at others end. Please suggest which network is responsible for the this or even for knowing this shall I file application under right to information act. Hope my complain gets adressed through this forum.
                              no dail tone in my phone
                              Phone NO.:[protected]
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                                M
                                Manish Kuamr Singh
                                from Mumbai, Maharashtra
                                Jun 15, 2009
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                                Hello,

                                My phone number is 28531809, I stay in Doddenekkundi, Marathalli. and i have complained more than 15- 20 times about this issue about the USP Battery. When there is power cut the phone will be dead and it will never come back automatically as soon as the powercome back. I am paying 1000 rs montly to BSNL and they are not changing the battery of the USP . I don't know whom to contact for this,
                                This is such a bad service i am getting from BSNL, they believe that they have government job so even if they don't work they will get the salary for not doing anything. I don't know when the thing will change for people who work for government organisation. BSNL is the first to start all the service now they are lacking behind the many phone subscriber because of there lazy employee and pathetic service.

                                Can someone address to this issue...

                                Manish
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Hi Manish,

                                Was there any action taken? Even I am facing this issue.

                                - Pankaj
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                                  J
                                  Jinson Geo Cherian
                                  Jun 15, 2009
                                  Resolved
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                                  Resolved

                                  Respected Sirs,

                                  Please let me know what else a customer should do to get a dead phone working?[protected] and[protected]

                                  I had been visiting your honorable officials at the Jayanagar telephone exchange for the past 5months to complain about two landline connections[protected] and[protected] that are dead from last year(read December 2008). Please keep in mind that one of them is a Doctor's who unfortunately gave the number to her patients. Her phone had complains from the second week itself.

                                  I had been there several times to complain about this and they have their preset reply "Sir they are on their way...", "Oh your phone is still not working?!!!" "I will take care of it right away. I'm not like him". And they keep taking some printouts in front of me and will write down the numbers on it.

                                  I had registered the phone complaint online too and when I informed them they say "Who has the time to go and check that? You should come here and inform us" Pity that this is happening in the IT Hub.

                                  Once they even asked me to go to the Accounts Managers office, some 3 kms away, to meet an official at her desk to change the phone status after paying the bill at the customer service centre. Heights of computerization !!!.

                                  I had asked them for the India one plan and it hasn’t been changed either and I didn’t even get the bills now.

                                  It's even more painful because for all the these months even while the phones were dead we still have to pay the rent else BSNL is very quick to set the status 'DNP' and they say they won't touch it unless the status is changed. It's understandable. I paid Rs.453 even without making a single call in January and February. I don’t think the plan has been changed either. They had promised me that it will be reflected in the new bill.
                                  After all this and reaching office late, one is not sure whether it will be taken care of.

                                  Kindly do the needful
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    T
                                    tapas majumder
                                    Jun 15, 2009
                                    Resolved
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                                    Resolved

                                    stop the service of 57333001 in my mobile no - [protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    i want block my number because stolen my number my numer is [protected]
                                    i want block my number because stolen my number my numer is [protected]
                                    I am getting frequent msgs from 57333001 and my balance is getting depleted, its a kind of theft.my no [protected].
                                    I am getting frequent msgs from 57333001 and my balance is getting depleted, its a kind of theft.my no
                                    [protected]
                                    My pre paid cellone (mobile) no.[protected] was stolen on dated 21.09.09 so do needfull or blocked the SIM
                                    Dear sir,

                                    I lost my cell which IME no is [protected].(Nokia -2626 Black model)

                                    My cell no is [protected]

                                    plz let me know

                                    thanks
                                    i am receving unwanted messages from 57333001
                                    please stop the service my mobile no is [protected]
                                    I am frequently receiving unwanted SMS from no 57333001 from Cellone and Re 1 is being deducted from my balance evertime . This is happening almost 10-12 times a day ever since 4 days back . I have spoken/complained to Cellone customer care no almost 5-6 times daily for last 4 days but no respite till now . I have lost almost 80 Rupees of my prepaid balance because of this unwansted messages till now
                                    I am unnecessary losing my prepaid balance for no fault of mine .
                                    I want this SMS to be immediately stopped and refund of my balance deducted for this unwanted SMS .
                                    my moblie no.[protected]
                                    Sir,
                                    I am frequently receiving unwanted SMS from no 57333001 from Cellone and Re 1 is being deducted from my balance evertime . This is happening almost last 6 months . I have spoken/complained to Cellone customer care no. almost 2 times daily for last 4-5 month but no respite till now . I have lost almost 150 Rupees of my prepaid balance because of this unwansted messages till now .
                                    I am unnecessary losing my prepaid balance for no fault of mine .
                                    I want this SMS to be immediately stopped and refund of my balance deducted for this unwanted SMS .
                                    my moblie no.[protected]
                                    Dear Sir,
                                    Please Stop Sending Me E-mail Alerts On My Mobile.
                                    My Number Is [protected].
                                    Thank You.
                                    My Mobile [protected] is been stolen please block the mobile services to this number
                                    i am frequently receiving unwanted SMS from no 56505 from Cellone and Re 3 is being deducted from my balance evertime . This is happening almost last 3 months . I have spoken/complained to Cellone customer care no. I have lost almost 150 Rupees of my prepaid balance because of this unwansted messages till now .
                                    I am unnecessary losing my prepaid balance for no fault of mine .
                                    I want this SMS to be immediately stopped and refund of my balance deducted for this unwanted SMS .
                                    my moblie no.[protected]
                                    i want block my number because stolen my number is [protected]
                                    Dear sir

                                    Problems : automatic start tone services and cut my balance .

                                    I received sms from 56700, that my mobile is activated for new tone, when I did not request for any tone services .30 Rs cut for this services from BSNL .

                                    Please stop this kind of activities, otherwise I stop my BSNL services.

                                    Thanks Regards
                                    [censored]ansh B Jha
                                    jamshedpur
                                    [protected]
                                    Please Stop my tunes serice
                                    My Number Is [protected]
                                    Sir,
                                    I am frequently receiving unwanted SMS from no 57333001 from Cellone and Re 1 is being deducted from my balance evertime . This is happening almost last 6 months . I have spoken/complained to Cellone customer care no. almost 2 times daily for last 4-5 month but no respite till now . I have lost almost 150 Rupees of my prepaid balance because of this unwansted messages till now .
                                    I am unnecessary losing my prepaid balance for no fault of mine .
                                    I want this SMS to be immediately stopped and refund of my balance deducted for this unwanted SMS
                                    i am frequently receiving unwanted SMS from no 56505 from Cellone and Re 3 is being deducted from my balance evertime . This is happening almost last 3 months . I have spoken/complained to Cellone customer care no. I have lost almost 150 Rupees of my prepaid balance because of this unwansted messages till now .
                                    I am unnecessary losing my prepaid balance for no fault of mine .
                                    I want this SMS to be immediately stopped and refund of my balance deducted for this unwanted SMS
                                    mobile no is [protected]
                                    How to decactive cricket alert sms from the phone?I have lost Rs.15 per month.
                                    i want to stop friend finder service-[protected]
                                    i want to stop cricket score my father mobile... mobile no [protected].. in every month they detected 30 Rs ya.. we were not activated this service ya.. other wise i'll file a complaint ya...
                                    from: Ghadi
                                    kindly stop my push services from my [protected] which forcebly deducted 50/- every month... without the activtions of the push service ... pl help... BSNL
                                    i want to stop service BZ-ONMOBS from my mobile please note my number [protected]
                                    I am frequently receiving unwanted SMS from no +[protected] and Rs 6 deducted from my balance every time. I have lost more than Rs.100 of my prepaid balance. Please stop this service. My mobile no is [protected]
                                    Deducting my balance for cricket service and chat messenger services of Rs.15 each for more than 6 months. I have tried to stop this by calling to customer care number of BSNL but there is no option for me to stop a service. Actually I didn't use these services yet, but BSNL is renewing these services without any query and charging me. So I want to refund my money.
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                                      S
                                      SYED FARHAT HUSSAIN
                                      from Jammu, Jammu and Kashmir
                                      Jun 15, 2009
                                      Resolved
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                                      Resolved

                                      I have not recieved any telephone bill for my tel. no:[protected] till date, instead I was infomed through telephone to pay an amount of Rs. 2394/=, which I did .Now I want get duplicate bill through my e-mail for this, so that I can know the details for which I have paid this amount, thankyou.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      not coomming correct landline bills according 20 % rebate
                                      I have not yet received the Telephone Bill of my telephone 2389187. Last month, I have not received the original bill. I try to get duplicate bill from internet, but I fail.

                                      Please send us the bill for payment
                                      My Telephone which no. is .[protected] has been dead before 20 days. I have taken the complent for many times but your department is not ready to lesten my complent.
                                      so i am very sad and i want release my Telephone whatever if you lesten my complent & start my telephone. I will be so satisfied to you.

                                      With warm regards.

                                      Manoj Kumar Agarwal
                                      sir

                                      Our Organization is APSEB.we have not yet received any tele phone bill from August onwards the number is [protected] .we require atleast the duplicate bill.

                                      Thanking you sir
                                      Telephone no:[protected]period Sep 09 to Oct 09)
                                      I have not recieved any telephone bill for my BSNL tel. no:[protected]Gorakhpur-UP) till date, instead I was infomed through telephone to pay an amount of Rs. 3760/=, which I did .Now I want get duplicate bill through my e-mail for this, so that I can know the details for which I have paid this amount, thankyou.
                                      DEAR SIR . my telephone no is [protected] please send me the duplicate bill copy for the month of jan 2010 please send the full details of my 2 pages of my bill because i t will helpful for the net bill payment,
                                      what is my telephone bill [protected]
                                      We are not getting bills on time and we are paying late fee. Auditor has given objection for payment of late fine. You are requested to do the needful and oblige.
                                      I have not received my laneline no[protected] for the month of Sep 2012
                                      My BSNL landline no [protected] please send me duplicate bill for the period 01.09.2012-30.09.2012(SEPT.2012)

                                      Also send me my mobile bill ni [protected] for SEPT-2012 due to my shifting from the place i could not get original bills.
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                                        A
                                        alok dwivedi
                                        from Chandigarh, Chandigarh
                                        Jun 14, 2009
                                        Resolved
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                                        Resolved

                                        i recharged my mobile with 230/- rupee ofgprs pack in which surfing is free yet they detect my balance of 47 rupee without any information. and i made call to their cce they all given me different excuse and always used to said that we are not resposible for it. and when i went to bsnl office they are also making excuse and not giving me any satisfactory reply still while two weks has been over but the has not been solved by them.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        thre r not any monthly gprs plan in prepaid
                                        Call on Toll Free No.[protected] and registered your complaint in Consumer Forum.
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