[Resolved]  BSNL Mobile — No Incoming SMS During International Roaming

BSNL Mobile is well known for its worst service. But I do agree that their Billing is ACCURATE compared to fraudulent networks Like Airtel. I Had Deposited Rs 5000 and with a monthly rental of 99 Rupees for availing international roaming from BSNL. Only God knows the my headache in enabling the service from BSNL, Kollam, Kerala
Kollam BSNL, Kerala is well known for misbehaving, oldest and laziest staffs.
Now I travelled to GCC Countries Bahrain, Qatar, United Arab Emirates, The United Kingdom & Sri Lanka
One fine thing to say is that I never received any SMS from my friends while International Roaming
Whenever a person send me an SMS, Of a sudden he gets a delivery report "Failed" while my handset was 24x7 online. I tries emptying message memory, tried changing handsets but it was all for no use
Finally i called BSNL Helpline in Kerala [protected]. I was amazed from the behaviour of BSNL call center. They behaved as if i was their servant and they are my Boss. I told them the problem and they were all time holding a single word..."Your Message sender Number is wrong"
But of all i was able to make and receive calls and send SMS. If my Message sender number was wrong, how could i send messages.
Finally i called and mailed many of BSNL higher Authorities, But was of no use
After Emailing continuosly for a month regarding the complaint one day i received a call from BSNL Office which told me...
"OUR SERVICES ARE LIMITED. IF YOU ARE NOT SATISFIED WITH BSNL THEN YOU CAN SWUTCH TO ANY OTHER PRIVATE NETWORK, AS YOU HAVE A LOT OF OPTIONS IN INDIA"

Of all what i need to say is...BSNL Has proved that they are the WORST Telecom company in the world as Air India is the worst airline in Asia
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Aug 14, 2020
Complaint marked as Resolved 
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Airtel Mobile Service — no incoming sms from BSNL

Sir please solve my problem following few days i have not received any sms from any other BSNL mobile so kindly pls solve my problem.


thanks & regards
Arun agarwalla
mobile no- [protected]
From
Abdu Rahiman
Kely fancy footwear, B.H. Road,
Kottakkal., Malappuram District.

Dated : 17 January 2010



To,

The Manager, ( Kerala mobile section)

BHARAT SANCHAR NIGAM LIMITED
Thiruvananthapuram




Subject: KELI Vipinam vidhinam (caller ring back tone) REQUEST

Additional value added services in which I like to get he called ring back tone.

Please accept one request for Song keli vipinam midhunam – film name : “ MANTRIKAM “ in BSNL on case-to-case basis. In case of not provide of this request please let us know.
My mobile no and landphone (bsnl services) are as follows
[protected] and[protected]

I would like to reserve this ring back caller tone as early as possible.


Thanking you,
Your truly.

ABDU RAHIMAN

BSNL — no incoming while roaming

dear sir i have to complaint that i have a bsnl sim when i m on roaming the incoming calls are not recieved only sms are recieve to me, i have complaint to bsnl office but no recponse to me. so i request to u to salve my problem soon as posible
Dear Subin,

In the official web page of BSNL Int'l Roaming, the below line is noted in the Footnotes section.

"Presently, SMS facility from Private Operators of India to BSNL Out-roamers is not available."

Official web page - http://ir.bsnl.co.in/postpaid.jsp
From this page, select the Country of visit, Operator, Currency and view the Tariff along with applicable Terms and Conditions.

Regards.

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