Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL / CellOne — Non availability of Network

Sir,
I'd like to mention here that the Network of BSNL is not available at least 4 to 5 days a month.For the Post Paid Users there should be deduction for this period in monthly rental bills.
Further,
The BSNL Website is full to the brink with complaints.They should eliminate the complaints from step to step.
Thanks
Vijay Kayal

i have bsnl postpaid connection so many year can u send me my mobile bill details on my e- mail id--- [protected]@yahoo.com

if possible please do

regards

raju memane

please can tell me how find full details of bill on net.

Sir,
i have bsnl prepaid connection so many year can u send me how i am deactive mycaller tune; plese send me tne details on my e- mail id--- [protected]@yahoo.co.in

if possible please do
Thanking You;
With regards;

Sanjoy Das

Hi,

I have also faced a similar issue.
The problem is valid but there is a workaround.

Assume you have BSNL cellone connection in Chhattisgarh state.
Once you login to BSNL portal, go to "CELLONE BILL PAYMENTS" and then "VIEW / PAY OUTSTANDING BILLS".
In select circle screen, select state as "AndhraPradesh".
It would show you "No outstanding bills" message if you do not have any registered connection from AndhraPradesh state.
Then just select your relevant state. Ex: Chattisgarh. It will ask for confirmation to change state. Select yes.
It would display outstanding bill if you have registered connection of Chattisgarh state. Click on invoice number. It would display outstanding bill.
Click "Make Pay". It would redirect you to proper screen with list of banks to choose from.

I am able to make payment for Cellone Chhattisgarh by following above steps. Also, I am getting 1% discount on next bill for a online payment.

Regards,
Tarun Singh
http://www.linkedin.com/in/tarunsingh008

Sir,

Sub: loss of cell phone - Mobile No.[protected]- reg

I have lost my cell phone bearing mobile No.[protected] yesterday (27.6.2008) at 2000 hrs at Koyambedu, chennai. Kindly lock the dim and re-issue the sim with same phone number.

Thanking you,
R.V.Madhusudan

i have bsnl postpaid connection so year can u send me my mobile bill details on my e- mail id--- [protected]@yahoo.co.in
regards
uttam

pay cellone bill online by card.

cell no - [protected], A/C NO[protected],
SIR, AN AMOUNT OF RS 1074/- PER MONTH IS BEING DEDUCTED REGULARLY, AS RECURRING CHARGES/FIXED MONTHELY CHARGES. LET US KNOW HOW IT WILL BE REFUNDED/ STIOPPED

Sir,

in my lap top all the sites are opening without http://www.bsnl.co.in to pay my bill online since past few days on my office network. but when i am using bsnl gprs it is opening..

Kindly guide.

cell bill online payment

I would like to pay my phonebill onlibe

BSNL Cellone Connection — Payment Issue

Dear Sir/Madam,



Sub: Bill Payment through Credit Card not accepted.



I have made the payment towards the invoice:[protected] for the numbers [protected], [protected] and [protected] on 11th March 2009 through the payment portal. The status I received at the time of payment was ‘Payment Initiated’. The status was the same when I checked after 3 days and I couldn’t try it anymore due to this unchanged status shown in the portal. On March 19th 2009, noticing that the payment has not been accepted yet and the status shown is still the same, I contacted the Customer Care but the executive asked me to call another number. From there I was asked to call another number, and this process continued till I called the 6th person and I was told that sometimes the payment would be authorized only on due dates and would be sorted out today itself (as it was the due date). Also, I sent a complaint to Public Grievance cell on the same day (Ref: No: KRL/CO/2009/3464) explaining the issue.



But to my surprise, all three connections have been barred from this morning due to the non-payment of bill. I called up the customer care again and spoke to Surya .N .P regarding this but the response was too cold and I had been informed that it’s the mistake from BSNL and not their. I thought that BSNL is running the customer care department and the executives are responsible to answer the customers and help them to solve problems.



My connection is still barred and the status in the portal is still ‘Initiated’. Kindly do the needful.
Thanking you,
Navin

BSNL Cellone — No receiving Bills

I am not recieveing cellone bills since i have changed address. I have given the new address also, but still it is not coming from last 5-6 months. The Pin code is missing in the address. Please take corrective action. my details are :

NAME: Vaibhav Shah
MOBILE#: [protected]
A/C#:[protected]
ADDRESS: 24-155, Sita Meadows,
Badangpet Village & Post,
Via Kanchanbagh,
HYDERABAD 500058

Hi,

When I login to cellone.in and goes to pay online bill (http://portal.bsnl.in/) and for registered postpaid cellone connection and try to pay bill online, the site does not opened and message cannot find sever

Jitendra Suthar

Hi,

I've BSNL prepaid connection since 2006. I had no complaints outside bangalore till now. But inside bangalore one of the following should happen everyday!
1. Call not getting connected to other networks - Connection Error
2. SMS do not reach - Sending Failed
3. The biggest of all, suddenly you don't have signal in the middle of the city!! & if you ask they would not even have a clue whats the problem & when would it be resolved!
4. Customer care & Online complaints are just for providing Employment & not for customer service!!
5. With basic problems like these, what can I describe about 3G services!! Even that keeps breaking up...

Hopefully this weblink is seen by higher officials in BSNL as lower folks do not even bother!!

Hoping the best for the nation!
Mithun GN

please deactivate DND on mobile [protected]. I want to receive ads from other service providers. please deactivate it very soon.

Dear Sir,

While trying to pay the mobile bill online, could not complete the process. The following information came up always. Could you please tell me what is hapening. And what to do.

Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.


Regards
Lian

Sir
i want to pay my cellone bill through on line

plz tel me how ?

thanks
Regards
sahu

cellone bill payment

fdtg

SIR MERA MOBILE NO.[protected] JO KI MAINE BRIJ CON. SE KHARIDA THA MAINE PREPAID MANGNE PAR BHI USNE MUJHE POSTPAID DE DIYA YEH KEH KAR KI IS ME BIL NAHI AAYGA KYUNKI ISME TOPUP SIM HAI AUR MERE PASS AAJ TAK BILL BHI NAHI AAYA HAI OUR CONNECTION BHI BANDHO GAYA

sir, i paid my postpaid cellone bill online through onlinesbi for the first time. I didnt get the receipt and i really dont know how to retrieve the receipt and view it also. please guide me. anyway iam excited to have paid online for the first time.

thanks, with regards
Noklam Bisai

to pay mob bill online

BSNL / CellOne — my sim is not working

when i inserted the sim card in my phone the message shows `SIM CARD CRASHED` `SIM CARD ERROR` i did`t know what is the problem please tell the problem, I will cantact the c.care yesterday they says we did`t have a proper information on that type of problem, cantact the bsnl officeplease tell the problem. thanks

BSNL online portal (for making post paid mobile payments) is very erratic. I have been paying online for the past 2 years but never it has been smooth operation. Errors such as "time out" session expired - re-login" etc., does appear frequently. Also, the server of BSNL is very slow and after payment we are not able to view the receipt for 2 or 3 days. Somebody has to seriously rectify the problem and ensure that customers do pay off their bills n a smooth and user friendly manner. I am yet to view the bill of May 2009. Today is already 17th June 2009.

Regards,

G.NAGARAJ

GPRS activated in Samsung SGH-D 780 .But meesage prompting "network not working"

BSNL — SHOW ERROR ON MAKE PAYMENT

ONLINE RECHARGE
Dear Sir,
I am unable to recharge my mobile through online sbj. It always shows Session Error at the end of the process. Kindly help me.
Thanks

JAGATPAL SINGH
[protected]

payments — payments

sir i want to pay monthly all electricity bill with internet. so kindly explain me how to register for that. kindly explain procedure

yes agree

I want to pay my BSNL landline phone bill online.
Kindly guide

I want to pay my cell one post paid bill through online. Earlier I paid through online, but now there is no option to select HDFC bank. Why this bank deleted in ur banks list. Kindly see this matter.

BSNL — error in mobile bill

I am a usser of bsnl postpaid mobile of j&k circle my complaint is that the call barring charges in my last bill is double . My mobile no. is [protected] & my account no.[protected] . Now i have paid the full amount shown in this bill i.e, Rs,1207. Pls correct this as soon aspossible

BSNL-CellOne — billing

my mobile no. is [protected], this is postpaid number. every month i paid the bill after due date. in the next bill i have additional charge for late fee Rs 10/.but november month i have additional charge Rs 100/.add in the bill. i don't know for what reason i pay another 100/ rupees.

payments — cancellation of ecs fecility and final settlement

sir
i am sathyaprakash.E having card no[protected]
want to settle my credit card payments.please cancel ecs fecility and make it as emi for 18months.looking forward for immediate reply
thanking you
your sinerely
sathyaprakash

it is good.

i want to pay online bill tell me procedure. my cell no is [protected] wardha maharashtra .i also want to pay landline bill online

i want to enrol my postpaid mobile no [protected] to view bill and also online payment too for which account number is required. can you please send my account number to my email id so that i can enrol my mobile number


Thank you sir,

K Siva Kumar

1.I am not getting bill regularly.Can you kindly send me through e-mail from January, 2010 ? Moblie No.[protected]

2.My residence arae did not cover network from the Tower.What shall I do ?shallI could fix anothet Aentenna for it ?

sir i have paid my cellone bill first time though sbi internate banking and i want to know how to get the payment of the bill reciept from bsnl portat or from bsnl,
pl.guid me.

To day I have lost my pre paid cell No.[protected], and I have balance of Rs.100, Please lock sim, and retain my same No.
regards

R.G.Satyanarayana

i have a bsnl postpaid sim and have 525 montly plan. here i got the singal only for 2-3 hours i live in KOLARAS dist shivpuri madhya pradesh.
i got signal only the electricity is available.n i got the bill of amount 2250 n more then 2000 per month.
plz help me.

I paid Rs. 110/- through ICICI Bank I-Net towards Prepaid CELL NO. [protected] at Pune Maharastra on 05/04/10 and till todate amount has not been recharged my Cell. My Bank Bill No. BIL/[protected]/1001/[protected]/91940.

BSNL online payment portal is not opening since last three days while there is no problem in other sites.

Dear All

I've BSNL prepaid connection since 2003
.
1. Customer care & Online complaints are just for providing Employment & not for customer service!!

2) Call not getting connected to other networks - Connection Error

3) we are unable to use 3g services

My Mobile no : [protected]

BSNL — online bill pay

I'm cansumar of bsnl landline.my consumer no.3627340..telphone no.[protected].I want to make my phone bill online payment. How is possible.pls help me i'm using sbi debit card @ fedral visa card..
Yoursfithfully
Kunchali ellickottil
[protected]@gmail.com

BSNL — online bill payment procedure

i want to know what is the procedure of bsnl post paid mobile on line payment procedure,pl let me know.
thanks
sushil pandya
[protected]

which gprs plan is activated in my bsnl postpaid no [protected]

sir my no [protected] may i know the bsnl postpaid bill amount through sms if prepaid means *123# in postpaid which number i dial

respuested Madem/sir

our mobile numbers are [protected] is named B. Nageswara Rao and another number is [protected] is named B. Kanaka Lakshmi . our request is immediately stopped the online payment. because we don't no how to stop the online payment. therefore the above both numbers are already paying through ECS Scheme. Every month the payment is cutting two times

so, kindly take necessary action immediuately

Mr. B.Nageswara rao

My bsnl mobile number is [protected], which is of Jammu and Kashmir circle. I have been trying to desperately register myself on bsnl website.However, on completing and submitting the online registration form, I get an reply that invalid characters have been used, where as, I have not used any invalid character.Please advice corrective action. My e-mail ID is [protected]@yahoo.co.in

SIR MY CELL NO [protected] DISPLY IN SCREEN CELLONE BUT I WANT DISPLY IN MY MOBILE " BSNL MOBILE" PLS SET BSNL MOBILE DURG CHHATTISGARH VIJAY

d/sir
i subrata dutta is now faceing my ceel ph no [protected] is sim faild from 6.9.11 but i have paid my last payment rs-368 by chq pls restor my no athe earliest and take nesecessay action in the matter but i am very much surprise after payment of my bill how it i s happenig.

thanks
subrata dutta

BSNL — Bill Charges

Hello Sir,
My telephone number is[protected] residing in velachery.

I got the landline bill for the month of march .Here is the bill details .

Bill No :[protected]
Phone : 22591324
Amount : Rs.5868
Due Date :[protected]


For this i have payed the bill on[protected] through the portal.bsnl.in site... and the payment says success even now[protected]

Today i got a another message stating that i need to pay Rs.6539

The bill details for the above is ..

Bill No :[protected]
Phone : 22591324
Amount : Rs.6539
Due Date :[protected]

What is happening ?? how many times should i pay my bill for a single month ??


Have attached my bill copies that was payed.

Madam,
I paid online Rs.770/- on 11th Mar, 2012 Ref.no[protected]B07988363. But I have got a bill stating that I should pay Rs.1460/- including prev. balance.
Kindly check it and let me know. Then only I can pay for this month without any delay before 26th Mar. Waiting for ur reply. Thank u.
Esakkiammal.S
22291467

sir i want to pay my cell one bill online but i cant able to do this ...plz help me...my account no. is[protected]

mobile number [protected] account number[protected] ANURADHA THANGAMANI

BILLING PERIOD 01/07/2013 TO 31/07/2013 AMOUNT RS.509/- DUE DATE 16/08/2013

PREVIOUS BALANCE OF RS.426/- PAID BY CASH INTO BESANT NAGAR POST OFFICE

AND I HAVE OPTED FOR ECS IN CANARA BANK BESANT NAGAR BRANCH FROM THIS BILL
(ie.16/8/2013 bill) But till date no amount was debited in my SB Accounts towards my due. pleease let me know the fate of the same.

[protected]@gmail.com

SIR,
I am the user of telephone number[protected] and i am using internet with it of plan 750 plus...

from last month i am facing a problem of connectivity...i complaint about it and they repaired my parameters n cleared the line even then it didnt worked... ... then i was told to reset the password though didnt worked, i called up a private internet service provider did some work in router n it worked... When i asked him about it he said i used the old password n he charged me sum 200 rs, other ip address, which worked for sum 3 weeks
n know i am facing the same problem...
the reason of reaching you is that when ever i am complaining about this the bsnl person are telling me that ur system is not fine or my modem is not right...even there is no technical person available...
please do look in the matter...
thank you
regard
md.sayeed

BSNL — MY BRODBAND USAGE DETAILS

MY USER ID - jan[protected]

my telephone Number[protected]
place Hyderabad

pieas my brod band full detil or chargus

gtfewdbncuhij hyu34yr5hyueryuxqwiur4kdfshkeui ewrheuirtikdesfhuaewjk poerwjitkhuwjklewbhkaxewmj 3r2ehyu 32uyhe3whyujiofrgdklzshjadsudfsmkdfsdfsdfsdfsdfsdfsj edshjufio alskdakhjueruweruweruwgtfzaesjklASjnhsdh defjirefjk, erf/ewaaefhuaes
edsh;dsfknhrgfrjnzdsfcmkerfhkgfrnhjgvfradjksfnhaewZZZZZfrccczxm, hjoaeaeaeaenhxASDJK>

Please make bsnl caller tune free as loki jio and airtel.
Thank you

Dear sir
I have a lendline phone at my home[protected] and Broadband connection in Udaipur.
From Last two years its not working properly and after many complaints, concerned department tried to repair but with no result.
Presently I have three problems in phone, first cross connection, call distrubance and phone disconnect after one ring.
Please do the needful immidiately.
Ravi Dashora

I have a landline connection and my phone number is [protected].This number is not working
for the last one week.I have complained the same twice in bsnl payyanur office but still it is
not corrected.your immediate attention required to repair the above number.

Sir i want to broband connection with my lendline so help me my number is [protected]

BSNL / Broadband — deactivate my game account

i forget my game account and i want to deactivate this account and my phone no. is 243497 and my mob. no. is [protected] please deactivate this account and don't charge in my bill....???????????

BSNL/SIM — eaxlpower iskeem

is iskeem k dauran 1 lend line aur 1 mobile pr call rate 20paisa ho jati hai humne 3 bar likhvaya pr abhi tak hua nhi.
dono no. is prakar hai.
[protected]
[protected]
mera mobile no.[protected]
so plz

BSNL — landline head

res sir mere ghar me 3 landline hen or wo sabhi last 19days se dead hen. unme se 2 par broadband laga hua he bt abhi tak thek nahi hua he..me SDO,JE sab ko bol chuka hun bt koe sunta he nahi pls aap koe action le sir surjit lather [protected]

HAD COMPLAINED ON 04.06.2013
FOR TEL NO.[protected] BUT NOTHING HAD BEEN DONE TILL04.06.2013 I ALSO TRIED THE TEL NOS. OF OFFICERS (PUBLIC GRIEVENCES) BUT NO BODY PICKS THE PHONE. I ALSO HAD TRIED THE HEAD QUARTER NUMBER BUT ALL IN VEIN.IF SOME ONE REALLY CARES BSNL CUSTOMERS THAN PLEASE PAY ATTENTION ON MY COMPLAINT FOR TEL[protected]

Every three days or four my phone does not work. They would repair and again the problem would repeat. My instrument also does not work properly. When i call my bank or railways, if i am asked to dial next number that is not possible. TODAY I HAD PECULIAR PROBLEM - MY INSTRUMENT IS GOING ON RINGING NON STOP. i AM WORRIED IF SOMBODY IS ON NET OR USING MY PHONE. PLEASE ATTEND IMMEDIATELY. WHEN I CONNECT MY BROADBAND IT GETS CONNECTED . BUT MY INSTRUMENT IS GOING ON RINGING.

PLEASE ATTEND I AM WORRIED. I WILL NOT BE ABLE TO PAY BILLS FOR OTHERS IF ANYTHING LIKE THAT IS HAPPENING.

MY PHONE NO.[protected]

I have lodged my complaint since last 30 days but the no employees of BSNL have come to attend the complaint, when i am reguler paying the bill of my phone no. (landline) Phone No.[protected] Nangal Distt. Ropar-Pb
My Address

House No. 372, Shivalik Avenue Phase IA- Naya Nangarl Ropar Punajb-140126

Dear Sir/Madam,

I have lodged my complaint yesterday on website & regularly to saket nagar telephone exchange, kanpur(up) but the no employees of BSNL have come to attend the complaint & raised bill while my phone is dead from last three months.(landline) Phone No.[protected]Kanti Devi) saket nagar. Kanpur-UP

My Address

Kanti Devi, 127/575 W-1 Saket Nagar, Kanpur UP-208014

mera telephone sala har 5-6 din me kharab ho jata hai or ye lineman sunte b nahi hai sdo ko phone karo to kahta hai ki kal aayega.
ye bsnl wale saale bus connection laga ke chale jate hai or fir theek karne ke liye unke peeche -peeche ghumte raho.

Hi

I am resident of Bangalore
My Land line number is[protected]

It is dead from many days, even after complaints not fixed
I also have broadband connection, which too stopped working few weeks back

Please fix the land line as soon as possible and help us stay connected

Thanks
Basavaraj
[protected]

my land line number is[protected].from last two months my phone had not working.i had complained in the office numerous times.there is not a proper response to my complain.

deactivate my caller tune immediately
Ph: [protected]

How to de activate the BSNL caller tunes.

please send me procedure of activate bsnl caller tune by sms

I have a Post paid mobile Connection in Durgapur(W.B), i am using now caller tune by copy of other mobile. So i don't know when the caller tune is deactivate and how it is activate. please give me suggestion how I am change my caller tune when I want to Change. And also say me what is th web side of caller tune code.

there is not any way for ragistratiobn in bsnl caller tune...by web site

n your customer care service is very poor they miss guide us

sir
i have BSNL prepaid connection no. is [protected], some days ago i have receive a message from bsnl for caller tone, there is code for Bsnl punjabi tone, i have done the message for caller tone & reply back from bsnl, in this message written "your tone is Dwnload Process, & my 32 Rupees deduct from my balance. I have many Time complaint in Bsnl Customer Care, but they does not any action in this case.

I have been forced to deduct Rs.32 for caller tunes ..which i have not opted. The tendency of implementing a forced caller tune is highly objectionable.If your service of caller tunes is not warranted by the customer, it is very sad you have implemented this scheme without customer concerned. My mobile no. is [protected] & on 28.10.08 evening a caller tune implemented message was received by me therefore Kindly deactivate the caller tune immediately and adjust the amount to my credit please...

Respected Sir/Madam,
I have a Post paid mobile Connection in Sikandrabad(U.P)in the nameof M/s Orient Ceramics & ind. Ltd., i am using now caller tune by copy of other mobile. So i don't know how the caller tune is be deactivate and how it is activate.Now you are requested Pls deactivate my caller tune immediately
Ph: [protected]

very bad i hate bsnl

BSNL network & services are very bad.For activating caller tone i sufferd a lot(past 1 week) & still there is no response from the customer care.Better people using bsnl network should switchover to other services.I hate bsnl.Worst network & customer satisfaction.Waste of time, money & energy for using bsnl service.

To deactivate caller tune just type UNSUBSCRIBE and send it to 56700

i have a post paid connection, i am using caller tune, i want to change my caller tune, any one can tell me how to change that?

Please Deactivate My Caller Tune From My Mobile No. [protected]

Please Deactivate My Caller Tune From My Mobile No. [protected]

I am an exisisting coustmer of bsnl excel from tezpur assam, I am not satisfied with the bsnl caller tune service I have suscribed a caller tune on 21-02-09 by copying it from another bsnl number but I have not got the caller tune yet. I have registered a complain in bsnl call centere where I got my complaint registered and the complain number3429041 on 24-02-09. though my money was deducted the day I suscribed for it.Not only this, this is my second time facing the same problem for the caller tune once before also I had the same problem. Today 4-03-09 after 15 or 16 days bsnl have given me a caller tune which I dident suscribed, regarding this matter I have launched a complain to the local bsnl office, and the authority of the office has sent a fax regarding this matter to the regional office but there is no response. I have suscribed for the song (KISTARAF HAI ASSMA KISTARAF HIA ZAMEE KHABAR NEHI) from the recent new film Dostana and I have coppied it from the number [protected] but see the departmental neglicence that they have given me an old song, they think that we have to give a song to the customer so give any one.And they are saying that there is server problem if ther is server problem then how could they give me another song and whenever I use to suscribe there is alyz server problem. Now the question is that my money is gone secondly lost of time for going to the office for this reason, only for this matter I went to the office for 4 or 5 times, they are not going to give me the money back. I had paid money for somthing and in return of that I am not satisfied for what I paid, so ultimately today only I unscribed the rubbish song that they gave me, not the one that I secelected. Now I want the caller tune that I selected I wont leave the department I shall even report it to the News channel. Am I rubbish or stupied thazt what they will do just I will sit and see.
My phone number [protected]. Who ever in the department reads the mail give me a call otherwise I wont spare any one

im an existing customer of bsnl excel from lucknow and my no. is [protected] and i want to deactivate the caller tune for which i had contacted in customer care but did not get any response so i request u to kindly deactivate the caller tune from my phone as soon as possible

Please deactivate my caller tune immediately
Ph: [protected]

Please Got to write massage and Type UNSUBSCRIBE and send to 56700

PLZ DEACTIVATE MY CALLER TUNE FROM THE NO [protected] WITH IMMEDIATE EFFECT.

Pls Deactivate my caller tune.
No.[protected]

plz deactivate my caller tune .my mobile no are [protected] & [protected]

Please deactivate my caller tune
Phone No. [protected]

plz.deactivate caller tune from my mobile.my no. is[protected]
as soon as possible.my company not bear the bill.

i have postpaid connection of bsnl 100 plan which is free on a single no.but from last two months they have charged on that particular no.
according to me the bill has to come 200rs only in last month but it has come 1614rs.i have complained for this but nothing had been done.
they have told me to deposit this amount and it will be adjusted in next month.but this month it is again exceeded to 1141rs.and this time,
according to me this cant be exceed from 200rs.i m a poor man and i cant afford this.please help me out.my mobile no.is [protected].

My bill no is[protected] dated on 05-01-09 for Rs436. It is too large amount of bill, Though my calling time is not so large. pl dont send any unneccessary message or ring tone down load facility, I dont want anything. Pl revert my bill, otherwise I terminate my BSNL post paid connection.Pl report immidietly.

my mobile no is [protected] ive surrendered my SIM at Ramagundam- Karimnagar- Andhrapradesh branch.
at december 2007. i have a deposit of around 1000rs/- they said me that they would be sending me a DD. But over 1 year i didnt recieve any DD or Chque. This indicates the irresponsibility towards the customer. Even when i go and ask the officer at BSNL office his neglegence hurts us.
Please Help me i would be ver Thankfull to u

brother same is the case here. I have got rs.1675 last month bill and this month it has already reached 1550.i am going to change my provider now.they are theives.Whaever dept is related to govt of india is worthless.

BSNL/Post paid — Excess Bill

Dear sir, My mobile no [protected],Account no[protected]. This month i had received bill in that the SMS Premim/Content Calls was Charged as Rs. 29/-.i am sorry to inform you i have never used the SMS.Please send me the detailed bill by mail.

Excell General STD Charges — Complaint against STD Charges of Excel (normal) of Calcutta Telephones

Dear Sir / Madam,
I am a general subscriber of Excell Prepaid connection. Today during surfing the Terrif of Excell prepaid, I found that the all call rates are changed alongwith STD rates. Link is given below.

http://calcuttatelephones.com/tariff_excel.shtml

As per this website details all Local and STD rates are Rs.0.90/min. But practically there is no change in STD rates which I found after making a STD call.

Then I enquired about this with Customer Card Dept. of Cellone / Excell and they replied that they have no such information. And when I told them about website details, they just denied to give any reply.

Here I am confused whether the STD call rate is changed or not. If not changed then why Website showing this type of information ?
And if rate is changed then why it is not implemented !!!

Please help me with your proper guidelines.

Thanks & Regards,

Prepaid connection — Discontinue of Power card

Dear Sir /Madam,
This is inform to you that I am Atanu De, subscriber your Prepaid Mobile connection (No. [protected]), I was recharge of Rs. 42 Power Card on 29.06.08 & it was continued. But on 30.06.08 it suddenly discontinued to till date. I complained more than 20-25 times by your customer care, but they did not do anything to till date.
So i kindly request you to do needful as early as possile.

Thanking You,

Atanu Dey

http://www.consumercomplaints.in/complaints/network-c42599.html

Dear All,

I have downloaded a prbt on dated 17/07/08 by sms on 56700. first i sms SUBSCRIBE to 56700, then after 4 hrs i buy a song by sms BUY 900010 to 56700. But the problem is that only bsnl tune is playing but not the song, and all the required balance deducted from my mobile.
pls solve the problem as immediately as possible because we pay for the service.

Cellone - SUMO scheme — Call charges for Call Center dialing.

I have got my SUMO scheme activated today(21/11/2008). I dailled the Call Center No 24365. I had to wait a long period to get the Call Agent. Apart from this for my call Rs 21/- has been charged. I want to know whether dailing to your Call Center is chargable. If not please recredit immediately. If not recredited please reply to my e-mail ID giving the reasons so that I can take up the matter at approriate authoarity. If I do not receive your reply within seven days the matter will be taken with Consumer Forum.

Basavaraj Shivaputrappa Pavate.

i have recharged the migration card(venela plus).it shows the validity is only for 3 months. but actual valid time is 3 years.how can i get this valid time.when i am calling to bsnl customer care it is not responding.

I wanted to migrate my Excel Sumo Power Pack to Excel Super Power Pack. But the customer care is not providing the message code.

Its simple to change the plan.

SMS MGEN for General, MBELADINGALU for Beladingalu, MSUPER for super power pack and send it to 53733

U have 2 wait for confirmation and it will get activated and u can change to plan u wish for :)

donot know about the code for sumo power pack

Hello
I want more details about the BELADINGALU plan.
where an i find the details.
Is it possible to migrate to this plan from the STUDENT PLAN.

Thank you
Deepa

stundent plan of bsnl — charge more on excel power numbers

hi..,
my bsnl num is [protected] and i have this problem from more than 3 weeks.
company charge 1 rs per call instead of 20 paisa on my exlpower number.
numbers are [protected] and [protected].
complaint number is f[protected].
ajay kumar singh
moradabad

Dear Sir,

I want details about the BELADINGALU plan.

Kindly send the replay to mu E-mail address seetharamu.[protected]@yahoo.co.in
or contact me at [protected]



Thank you
Seetharamu M.R.
[protected]

Just click this link
http://karnataka.bsnl.co.in/

Dear Sir: Could u please help me out in getting BSNL landline pre-paid connection with zero rental, I have heard some new scheme have come in BSNL landline pre-paid.

Amjad khan ([protected])

THANK you.

SIR-
I RIQUAST YOU PLEASE SEND ONE MIGRATION CARD NO ( LIFETIME TO NORMAL CONVERT CARD NO ) PLEASE SEND ME

Hello
I am Yogish my no is ( [protected] Student Power Plan ) i am using it from past 4years i want to migrate it to general because i am not getting any benifit from this plan
my call charges is Rs-1.20/- to any cell & also land line..
i have got unlimited SMS free i will use it oftenly

All BSNL Customers is getting 49 Paise to 90 Paise / min to call but i am calling it for Rs-1.20/min
Validity also i get only 30 Days &other customers will get from 30 to 365 days So kindly help me to migrate for general from student power I cannot change this number i am a student.

Thanking You

Yogish Kumar G
[protected]

Dear Sir,
Please send me a detail of Gram Mitra telephone (Rural) land line connection details to my mobile No [protected] at an early date.
Yours faithfully,
Sd/-
R.G.Kulkarni

i am partha.i useing bsnl normal excel prepaid sim, i want change my plan general to student plan.how i do?my no is-[protected],

Student — Change idea net plan

Dear sir/madam

i m using net setter with monthly plan of post paid 849

but i want to change that plan in to 399 so please give details how to change it




Rajiv Ranjan idead netsetter no:- [protected]

BSNL — migration to super power pack

Dear Sir:

Kindly convert this BSNL #[protected] to Super Power Pack. Please call this #[protected] aftrer migrating.

Amjad khan ([protected])

Need plan migration
Dear sir,

i am using BSNL Saral Anath for past two years. my mobile number is [protected]. i want to change my plan to Beladingalu plus . Pls help me how to migrate. Also i'm receiving so many advertisment & calls in mobile pls give some idea about how to stop this adv's & calls on mobile.

dear sir
currently i have baladigalu power pack plan how to migrate this plan to beladingalu plus my cell number is [protected] can u provide me
thanking you

BSNL — Migration card not working

i was recharge with POWER PACK on[protected]. after recently recharge with Rs.99(for all Rs.0.49) after recharge with Rs.199(for Vennela plus plan). present in my mobile outgoing chage is Rs. 0.60. why this. please rectify this please... Thanking you Sir/Madam

hello sir,

now i am BSNL subscriber my sim is running under superpower pack, now i would like to change it pise per second what r the ways i called call center but i have not received proper ways please send the message to my e-mail

AS I HAVE THE PROBLEM THAT EVERY TIME I CALL AND THERE WILL BE AN ERROR REPORT AND WHEN I CALL TO CARE THEY WILL TELL THAT PLEASE SWITCHT OF YOUR CELL, AND ON IT.AND TELLING UNWANTED REASONS AND POSTPONDING THE THINGS AND SOMETIMES DISCONNECTING...BETTER TO BUY THE AIRTEL SIM AND EVERY WERE NETWORK IS THERE.

SO I AM BEGGING YOU PEOPLES NOT TO BUY THE BSNL ND WORST SIM IN THE WORLDDDDDDDDDDDDDDD...

i'am suresh using the beladingalu plan where the call rates of std are more than the normal cost so how can i change this beladingalu plan to general excel plan

sir i want to migrate my sim from power to normal sim and i got a zero value voucher from bsnl office now but i will have to dial to migrate my sim my no is [protected]

dear sir/madam,
i am user of bsnl of basic service and mobile service frm near about ten years my mobile no is [protected] since it is my old no so my call rates was 49 paise/min to all local networks but from ten days my my call rate had been done 70 paise /min to all local networks accept bsnl the call rate to bsnl is 49 paise/min but to all other local networks call rate is 70paise/min this had been done without informing to me i had not done any recharge but when i went to bsnl office they had told me that ur no had been transferred frm 2g to 3g plz provide me migration voucher no i am from district patiala

My bsnl no. Is [protected] .i want to migrate my plan from beladingalu to beladingalu plus plan . Please help me.

I am facing problem to convert from 2g to 3g.
I stay in Bangalore and #G services were launched on 19th .
I am trying for conversion by sending SMS to 53733 Format
M3G120
after afew seconds we are asked for confirmation
M3G120Y.for prepaid now when i do this i get areply invalid request Postpaid user send M3G25 to 53733.
On the 21st a customer service Executive told me that it was due to a very old SIM and asked me to replace the Sim which i did, still staus is same, finally a complaint was registered on 23rd and still my oroblem persists.
I think Bsnl rather than rewarding loyality has punished me for being loyal.

hi..
my present bsnl prepaid tariff is beladingalu.
& i need to change it to bindass 49 or general..
but i m unable to migrate it..
so plz check this out & send some solution...

i want to change my studend power plan in to genral plan but bsnl officer advise me to change number. please chang my plan

need plan migration
i want to change my plan from
"superpower pack " to "Beladingalu plus" . Pls help me about this migration procedure ...
thank u

How to make the MIGRATION from " SUPERPOWER PACK " to "BELADINALUPLUS"PACK please send correct valid migration format to my email address - [protected]@yahoo.co.in

Sir. I am M.Yasin.sharif[censored]sing the beladingalu plan where the call rates of std are more than the normal cost so how can I Change this beladingalu plan general excel plan Hence my mobile No. [protected]

BSNL Mobile / Cellone — Sudden change to Excel Power from Sumo power pack

My mobile SIM number is [protected] under sumo powepack plan, validity was up to 2311/2010. However, before the expiry of validity period, the plan was converted in to Excel poer pack without proper notice.due to this my telephone expenses was increased by abnormal amount due to icreased rate of call charges.

i was using Excel student power pack, suddenly my plan changed to ExcelPower KTK .
i am fed up with this new power pack i want to get changed to my previous plan please do help me
in this new plan the rates are 1.20 paise to other networks its like a hell .
not even i received a sms to get renew my excel student power plan

Dear Sir /Madam

I have beladingalu plan and I want to switch over to karnataka mitra what is procedure My mail Id is anil.[protected]@gmail.com

i want to migrate from excel general to sumo power plan... plz help me

hello sir
I am using BSNL general plan for past one year an my no is [protected], now BSNL has introduced new plan viz bsnl Mithra. I want to change my plan to BSNL MIthra as this facility is provided to other connection except BSNL by way of number portability. So i need to migrate to this plan i need to change my connectivity from BSNL to other local area connection (viz AIRTEl).After changing the connection need to go again to BSNL for getting BSNL MIthra Plan.
So i request u take steps to provide this facility to existing BSNL customers.

I m using BSNL super power pack no. [protected], i want to migrate to KTK _ MITRA LIFE TIME PLAN . but I want to know What is the facilities or advantage of the ktk mitra plan .

bacause of lack & poor communication general people like me have to suffer a laught my student paln has been changed to general plan..a big lose to me..only because of poor communication of authorised executives of bsnl in kerala

i want detail about ktk-mitra

bsnl prepaid womens plan — sms and call details with numbers

sir i have a complaint on my mobile no,it was using my sister
so please arange me all sms detauls and mobile nombers her using for incomming and out goings,i afraid about her future thats why pls help me
i want last one year complrtly
this is the no [protected]

My mobile No.[protected] under prepaid. When I requested for STV99 to be renewed I was told it is nomore in existence and advised STV Rs, 3/-. Because of this my FFE is not active. Please clarify.
regards
nalini v

Need Plan migration
Dear sir,
i am from punjab circle . i had a student plan number . i recharged it with per second migration plan. can i again migrate it to student plan? plz mail me at [protected]@yahoo.com

Regards
Navdeep Kumar

BSNL — Mobile number conversion

I have an Arunachal Pradesh (NE-II) circle BSNL mobile number([protected]). I want to convert it to U.P. West BSNL circle under mobile number portability. But I could never speak to BSNL customer care executive from same number on Roaming in Mathura.
Please advise.

sir, i was using the student plan, but i recharged my number with a special recharge voucher of 40 from paytm.com.now plan is changed.and my bsnl 2 bsnl call rate is 1.2 p/sec and to other network is 1.5 p/sec.So plz tell me what 2 do because i dont want 2 change the number.

Sir/Madam, ,
This is to Inform you that, , i want to change my password, , kindly help me in finding out the solution.

thanking you..

i want 2 change my BSNL Broadband Password, kindly help me to to find the procedure for it

thanx

i want 2 change my BSNL Broadband Password, kindly help me to to find the procedure for it

i want to change BSNL broadband password, i tried 1500 but no response. can someone help me to solve this problem?

My name is Dr. Jayanta Deka. I don't remember the password. A kid changed it. My phone no. is [protected]. Broadband is not connecting for last one week.

I want to change my password in bsnl broadband connection

i am working home based dataentry jobs. i am using the broad band 512 & 256 kbs net connection. i am not having proper speed in the both net connection .when i download i was getting only 2kbps only. so i could not give proper result .so plz help me to give proper speed .i think u will feaver for me.thanks

sir i want nobody open any wronge web site in this connection and i want to change my username & password .
my connection is dataone broadband 256 kbps

I want to change my bsnl broadband password please help me how to change?

I am trying to change my bsnl broadband (dataone) password and checking usage of service but i am unable to do so since one month. i had tried in the webpageshttp://www.dataone.in/, http://bbservice.bsnl.in/, http://www.sancharnet.in/dataoneredirect.htm, http://10.240.43.216/webLogin.jsp etc. but couldn't succeed. everytime i put my data portal id and password it shows either invalid user id or password or the web page is not available. so please reply me about this problem.

DEAR SIR I HAVE FORGOTT MY PASSWORD OF MY BROADBAND CONNECTION PLEASE HELP ME.
MY TEL NO.[protected]

can i change my broadband plane and how can i change my password.

sir,
i am trying for changing password but its not getting changed. i tried many times for shanging this.
why this problem ?

i am trying to change my bsnl broadband (dataone) password and checking usage of service but i am unable to do. everytime i put my data portal id and password it shows invalid. so plese reply me about this problem.
thank you.

I want to change my username and password of BSNL Broadband connection. Please tell me the procedure to change it.

I want to change my bsnl broadband password please help me how to change?

sir,
I am trying for changing password but its not getting changed.I tried many times for changing this why this problem.

Sir,
We use BroadBand Connection. We used this Id for our Business for Mail send and recive. But Now we cant able to use. When we gave User Id and Password for login the error Use correct Password was appeard.We can not change the password. So kindly help me.

Sir I want to change my broadband connection user ID and Password. Please help me.

want 2 change my BSNL Broadband Password, kindly help me to to find the procedure for it. plz solve my problem as soon as possible .

I have taken bsnl broadband connection a fortnight ago.I registered my name for bsnl customer care portal with user id and password using the selfcare portal on the website.I did not get any reply by phone so far from the department as specified in the portal.I tried to access the customer care portal with the user id and password i registered.I could open the customer care portal and surf through it.I viewed the entire details in the "HOME" tab furnishing my phone number, my name etc.I clicked the 'SERVICE" tab in the same portal and got the window opened.I clicked on the "BRAODBAND USAGE DETAILS" and could see the details. I clicked on the "change the broadband password" command and I got the application opened to change my broadband password.I am unable to change the password though i tried umpteen times and everytime I get an error message "UNABLE FOR THE SERVER TO ACCEPT". I contacted phone number 1504 and complained my problem about half a dozen times but no body is able to give me a proper reply in this regard.I am vexed and fed up with this BSNL PEOPLE for their indifferent attitude and replies they give taking their own time at their whims and fancies and not caring for what I really need and they pass on the buck on the others giving some other telephone numbers to be contacted like some technical assistants and so on and these numbers never reply and are found always engaged all the 24hrs(GOD ONLY KNOWS WHAT THEY DO) .I am now forced to take serious action on this aspect and am also thinking of changing to some other internet broadband service providers.This BSNL is a corporation and I do not know how they behave so indifferently and irresponsibly.I would like to take this attitude of theirs to the GENERAL MANAGER BSNL AND THE MINISTER FOR COMMUNICATIONS.

B.L.NARASIMHA CHAR

I want to change my broad band log in password...please tell procedure...

I have BSNL Mobile which i am using for 5 years and presently my connection is suffering to your bad service. my two last recharges became autometically zero but don't know why and neither customer care is reciving call nor any information form BSNL Office .and i also field a GPRS Connection but that also is pending by the BSNL .So, i request you to kindly lookafter the matter .my mobile no. is [protected].other wise i will take action against such type of misconduct by filing a case in consumer court.

I had made my complain against my deduction of Rs 71 despite o[censored]sing magic voucher on 15.03.09 with complain no. 3449561 dated 16.03.09 which is yet to be shorted out. Hoping you will get me out from my problem.

I have paid the bill but my bsnl brodband is not connecting. My modem is ZTE EV-DO .

To,
The Chairman,
Bharat Sanchar Nigam Limited.
New Delhi.

Sub : Complain against the worst GPRS internet service at Jharia, Dist- Dhanbad, Jharkhand.


Sir,
Duly respect I like to complain you that the GPRS internet service are continuously disturbing since last one month. If once link failure then it did not connect earlier than 24 hours. I am regularly complaining the customer care service (No- [protected]) about the problem, but there is no body to solve the problem permanently.

Sir, I am requesting to you with the positive expectation, that the problem should be solved for ever and I will remain grateful to you for ever.


Thanking you

SUMAN PATTANAYAK
Mob : [protected]
Dated : Friday, July 24, 2009

my broadband account is not open befor 1 weeks
how we can open it tell me
& my login page is not open sincis i have take my broadband connections

I am very disappointed.I request u to do something for the improvement of this site.

i cant open the data management site from 5to6 days..

sir i m unable to open usuage account page ...plz do steps to overcome this problem.thank you

CAN YOU PLEASE SEND THE REPLY TO EMAIL REGARDING WHY BROADBAND ACCOUNT MANAGEMENT IS NOT WORKING FROM LAST 15 DAYS

Anish
Our broadband connection is not working, the link light is not stable, and i cannot view usage record also
Fuchu

Bsnl broadband usage portal (http/bbservice.bsnl.in) is completely defunct while the BSNL authorities are sitting tite despite registerring thousands of complaints daily through various forum. what is the end of this ? I have issued an e-mail to
the Dy.Director genl.Broad band management, Newdelhi. They don't bother to any courtesy to acknowledge this even. Where is the end of this poor state of BSNL Broadband ?

Sir,
Its more than 2 weeks that iam not getting the account information.Does the site for knowing the account information exists? So please do the necessary steps.

Account management site could not be opened .please tell me how
i chek my account?

My broadband account is also not working !!
WHAT TO DO!!!

Dear Sir
The bsnl account management site from where the broadband usage is seen could not be opened for more than 3 days.
Occassionaly this problem arises. It is most irritable that the site could not be accessed most of the time, and the usage could not be viewed. Please do something so that consumer gets proper and uninterrupt service.
Thanks,
Ramesh Chandra Verma, Gorakhpur

gud morning sir,
sir, i am using the broad-band plan of bsnl, but, i can't able to view usage details on bsnl site, wat can i do

The bsnl broadband account management site could not be opened? what to do?

Sir,
I agree with other complainants that the broadband account mnagement site could not be opened and it is the usual feature, if the site of the broadband service provider does't open when looses faith in the provider it self.Hope they improve if they want
more users

I am the user of BSNL broad band under homeplan 500. Whenever, I intends to see my bsnl broad band usage, this site could not be opened and was appearing on the screen (403 forbidden -- you do not have permission to access the site.) Whereas, if I tried from the another place, the site is opened acessing me to see my usage details. Why I am facing this problem at my house, I could not able to know. Request to rectify the server problem.

Bsnl slow broadband services...
very high rating of bills...
very disagree...

not also able to open the account...

So many people are shouting for so many months.
There is no improvement in usage site.
Most of the days it is not accessible.

BSNL... PLEASE LOOK INTO IT.

This is the only screen to know where we (users) are.

Dear Sir
The bsnl account management site from where the broadband usage is seen could not be opened for more than 7 days.
Occassionaly this problem arises. It is most irritable that the site could not be accessed most of the time, and the usage could not be viewed. Please do something so that consumer gets proper and uninterrupt service.
Thanks,
Balveer Singh Shekhawat

cant view usage details since 30 december 2008. please rectify matters

Account management site could not be opened for more than 8 days
Dear Sir
The bsnl account management site from where the broadband usage is seen could not be opened for more than 8 days.
Occassionaly this problem arises. It is most irritable that the site could not be accessed most of the time, and the usage could not be viewed. Please do something so that consumer gets proper and uninterrupt service.
Thanks,
Shahanawaj Nadaf, Kolhapur, Maharashtra.

The site is not opening and I cant check my usage from 5 days.It is taking too much time to open the site and after it is opening I type ID and password and then I click sumbit it shows a message that "The link to server was reset when the page was loading"

When I check the usage for the present month it gives a message that "No records found for JAN-2009-Unbilled."

BSNL BROADBAND SERVICE — The site is not opening.

The site is not opening.

The site is not opening and I cant check my usage.

Dear Sir
The bsnl account management site from where the broadband usage is seen could not be opened for more than 3 days.
Ocassionaly this problem arises. It is most irritable that the site could not be accessed most of the time, and the usage could not be viewed. Please do something so that consumer gets proper and uninterrupted service.
Thanks,

my broadband account is not open for the past 1 week. i couldn't able to see the account usage and i couldn't able to change my password. pls do the needful.

Dear sir

Earlier the account management service was working perfectly for me, but now for the past few
days iam unable to view the month details page. I am worried wheather this state will change or continue.

SRIDHAR, CHROMPET, CHENNAI.

sir the account management site is not opening from last 1 day.. please do something..

The site from where i check bsnl usage
i.e. http://10.240.240.195/weblogin.jsp is not working properly from past many days which is causing great inconvience... plz look into the problem immediately...
thank you

BSNL Broadband — Cannot open account management website

its unable to open the website, www.bbservice.bsnl.in for checking the acoount usage.

the broadband usage is seen could not be opened . becouse I forget my portal ID & password.what to do?

your rates for 150 rs plan for down loading up to 1GB is free what about More than 1GB dowb load rate your brad band account site is not opeing pl. do something at the earliest.

SR KASHIKAR
POPHALI (TAL-CHIPLUN)

my broadband account is not open befor 1 weeks
how we can open it tell me

Sir
I have Broadband connection more than 2 years.Now cable is over head.Too much time i will complaint
BSNL office, cable make underground, but no response at the moment from BSNL office.cable always broken, that why Internet not clear, can't chatting. Now what I can do ?
My telephone number is :[protected]
Malappuram Dist
Tirur
Kerala.
Pls do the necessary steps.

cant view the account usage

i have been trying to open check my usage but the login id and password which i use to connect to the net just isn't accepted and i can't even open the account management page

sir,

the prob is same here . the account usage cannot be seen for many days .

its very irritable .

so pls take nessasary recomendable steps .

hai, bsnl broad band account site is not working bbservice.bsnl.in this site is not working now what to do???????

Iam not able to see my current bsnla brodband usage details /please send a message how to connect the bsnl brod band accounts managements

sir, broadband account management-usage is not opening.pl inform if any modifications. if not pl give procedure .to e-mail

BSNL — bsnl account management

i can"t logon to http://bb.service.bsnl.in and check my usage.how can i check my broadband usage

dear sir,
i have BSNL broadband connection since last many month but till that time i could not open my account information and whenever i log my login id and password i got the error from your side so plz tell me what can i do ?

BSNL — usage details cannot be accessed

i am not being able to check my usage details on the bsnl website.i have been calling the customer care for past 6 days but nothing worked out.My no. is[protected]
Please help...

Account management site could not be opened for more than 3 Months
Dear Sir
The bsnl account management site from where the broadband usage is seen could not be opened for more than 3 Months. server shows HTTP 404 not found.
It is most irritable that the site could not be accessed continuously, and the usage could not be viewed. Please do something so that I get proper and uninterrupt service.
Thanks,
Moti Lal Gupta, Advocate, BHARATPUR.

Dear Sir,
The bsnl portal 10.240.240.195 sever is not functioning since last 3 weeks.Another site self care edc though functions, it never update broadband usage regularly as bsnl portal.please do something to solve the problem with bsnl portal.please contact bsnl authorities to loon after the problem.
Thanking You
with regards
Priyaranjan Das
Bhubaneswar

i hate bsnl broadband customer care service. now i'm facing the same problem.

My broadband connection is not working since last one month, I have logged many complains but no one has turned out and still not working. Please arrange to fix this problem

My broadband connection is not working since last one month, I have logged many complains but no one has turned out and still not working. Please arrange to fix this ASAP.

Home phone number is[protected]

S.K.saxena
F-39 Shatabdi Nagar,
Ramghat Road,
Aligarh-202001
U.P.

if problem coming from use hand it will be solved you can make a call [protected] on sunday, my
work is maintinence of computer hardware and networking in delhi this is my part time work, and tuch at [protected]@yahoo.com

By the end of last week, I started getting error 678 and then 691. Several times, I called their call centre and the technical support team. As expected, its of no use. It has been 4 days now, they are not able to unlock my ID or reset password. These guys should be punished severly man becz they dont work, just enjoy on taxpayer's money.

BSNL — username and password is invalid

my bsnl is connection is showing error message username and password is invalid give suggestion

my username is mj[protected]@bsnl.in