Bharat Sanchar Nigam [BSNL] Complaints & Reviews

PHONE LINES ARE NOT WORKING PROPERLY I HAD COMPLAINED IN OFFICE BUT SINCE FROM LAST 2 MONTH I AM GETTING THE PROBLEM SO PLEASE ENSURE TO CORRECT THE PROBLEMS FACED BY ME

Dear Sir,

I am Vishal Joshi. My BSNL prepaid mobile number is [protected]. I am using BSNL Prepaid mobile since last 1.5year. I have never given any kind of mobile portability request to any service provider but after my number is being transfer to Bharti Airtel mobile service. I don’t know how it happens. I haven't given any kind of service change request through paper document or mobile message.

Since yesterday I am unable to use the BSNL service. I am very afraid that someone is misusing my mobile number.

Please resolve my problem.
Waiting for your as early as possible replay.


Thanks & Rgds,
Vishal Joshi
Vadodara
[protected]

RESPECTED SIR,
i had taken the broadband annual 7490/-plan for my business from 24th march 2010 to 24 march 2011. & paid the amount of the bill with the bill of april 2010 of rs. 8317/-, receipt no. KRLPHW[protected]. But bsnl added these charges again in the bill of june 2010. From that time to dec 2010 bill is not made correct by the bsnl & bill is coming with every month charges as 9277/-. i made many complaints to bsnl exchange pehowa, but every time i hear account officer is on holiday or something. From feb 2011 bsnl barred my outgoing facility & the broadband connection too for whom i paid already for one year. My card swap machine of my business is not working due to outgoing barred, customers are feeling very difficulties. I met with the account officer of kurukshetra on 3rd march 2011, they made a manual bill after deducting the extra charges & told me to deposit the extra amount & i deposit the said amount of rs. 2577/- on 4th march 2011 receipt no. is KRLPHW[protected]. But problem is not solved. I made approx 50-60 calls to account officer kurukshetra[protected], but no one pick the call. AFTER this i made call to junior general manager ambala[protected]. they told me that they will make your phone active. But no one solve the problem. Total staff of the bsnl is corrupt . i am tired from all those.
my landline no. is[protected]. Please solve my problem. I shall be thankful to you for this.
THANKS
DEEPAK GARG
M.C.COLLECTION
GURUDWARA ROAD
PEHOWA(136128)
HARYANA
[protected]

I,Mr. Umesh.P.Kamat, am a resident of Prathamesh Colony, Vidyanagar, Karad. My landline number is[protected]. It has been more than a month that our landline has got diconnected despite of payment of bills on right time and often complaints to the BSNL telephone exchange.
So we request you to please look into this matter.

Dear Sir/Ma'am,

On the date of 12th January 2011 with out my intimate Voice mail service was activated on my number ([protected]) and deducted 30 rupees on my main balance. I have submitted the complain same day (12.01.2011 at 7:43 pm) and the customer care executive booked (complain docket no A12WB61367) the complain.After one month asked the customer care regarding my complain they told that it will solve as soon as possible but the problem has not solve.Again I have register my complain(on the date of 8.03.2011) and they give me another Complain no (Docket number is C08WB289976) but till date I did not get back my deducted money.

Pls help to resolve the problem.

Thanks & Regards
Avijit Burman
[protected]

I have submitted an application for converting the post paid mobile connection to pre paid mobile connection to BSNL AMENITY BLOCK, Bangalore on 04.03.2011. The BSNL has collected upto date bill and handed over a SIM. Inspite of continuous follow up with various authorities, including DGM, Marketing - Mr Krishna Murthy[protected] there is no response from the authorities. This has caused great inconvenience to me both in terms of my personal communications and reputational matters. The authorities are giving only phone numbers of different persons without resolving the issue. Kindly look into the matter and compensate the loss.

My bsnl cell no. is [protected], Latur, Maharashtra.

So i want last 3 month call details of outgoing and incoming in my Email id.

My Email id : [protected]@gmail.com

A flash SMS service on LOVE TIPS got activated in my mobile number ([protected]) on 8-2-2011 from the number +5123430 without my request or consent and money is deducted from my account automatically.

I requested to cancel the LOVE TIPS service through BSNL customer care on[protected] Complaint docket number [protected]). The service in not activated till today in spite of many complaints registered.

I want the LOVE TIPS flash SMS service to be de-activated in my mobile and the deducted money to be refunded.

Rs 500 each for two BSNL prepaid mobiles top up was charged to my ICICI Bank Account. But no top was provided even after more than 3 days.
Transaction Nos.[protected]/1009 dt 5-3-11 and
Transaction No.[protected]/1009 dt 5-3-11 both for Rs. 500 each.
Is there some body to monitor and arrange to refund my hard earned money?

Dear Sir/Madam,

I had applied fro MNP For BSNL to VODAFONE they are not allowing to port out from BSNL to VODAFONE.

Replied the reason that i am having contract with BSNL. my bsnl pre paid mobile number is [protected].

I want help from your side. Please help out.
Warm Regards,
Mukesh Jain.

i am constantly getting job alert from 56505 and a deduction of RS20 is being done from my mobile
no [protected].pl help me to deactivate monthly subscription for job alert immediately.

dear sir,
my broadband internet connection is not working since last 25 days on landline no.[protected]. there is no response on toll free 1500/1504 (.) request to kindly get it restored (.)
tks
regards
ssbisht
palam vihar

My BSNL pre paid Mobile No. [protected] of Orissa Circle, presently I am on roaming in the state of Karnataka since 3rd March 2011 , but surprisingly even though I am not sending any SMS from my mobile, I am getting message like " YOUR LAST SMS COST Rs.1 AND THE BALANCE REMAINS Rs. " like this and already some more than Rs.20 to Rs.30 have been deducted towards SMS charges without any such sms sent by me.

I tried to contact BSNL customer service , Orissa but in vain.
What can I do now to stop this deductions any more while on roaming, although I do not get any such deduction in my Home /circle.

Md.Zaffrullah Khan
email Id: [protected]@rediffmail.com

We are a BSNL Cell One ECS Customer.ECS is Given in Punjab National Bank, Nungambakkam Branch, Chennai - 600 034 in the name of M/s. Hitech Surveyors Pvt Ltd. Mobile Nos. [protected], [protected] and land line No.[protected] all the three bills are given ECS for past more than two years. Till last month we never faced a problem in that. Last month bill (Jan 2011) for[protected] was Rs.1293. We got a message on 15th Feb that we had no balance in our account and asked us to pay by cash immediately. Actually we have enough amount in our account and we have received bank statement for the month of Feb 2011, which states that a sum of Rs.1267 was credited and the same is debited returned on 15th Feb 2011 says that name differs. In this regard we request you to give clarification for continuing ECS for the mobile No.[protected].

Thanking you
R S BAABU
Managing Director
M/s. Hitech Surveyors Pvt Ltd

Dear Sir,
I am regular customer in your org. but now some transactions are failed but amount deducted in my account,i am greatful to you if you refund my amount.these transactions given below.
Date subscriber ID order ID transaction ID recharge status

8/3/2011 [protected] R[protected] 22242514 FAILURE

[protected] [protected] R[protected] 18610320 FAILURE

22-01-[protected] R[protected] 18607778 FAILURE

sir,i have complaint many times about my balance deduction in bsnl ( gsm), company automatically activate a service to my no. named as masti pack, and charged rs6.00 inr..
i called many times to customer care and de-activated that service..
but they again and again activate this service..
and deduct balance..

Since 3rd February 2011 till now, I keep requesting the BSNL Customer care to send GPRS setting to activate my new Mobile Nokia E63. Everyday new person attend and promise to send the same within few hours. But so far it has not been activated. Calling again the Customer Care to-day at 9.30am one staff MS. SHARMILA attended and refused to divulge the superiors name, contact no. or e-mail id. I wonder what's happening. Are they're not being paid? Why there's a delay? Is it to discourage BSNL Customer so as to switch over to the private. Please do the needful.
THANK YOU,

WITH REGARDS,
S. RANGANATHAN

I am using the landline connection for last 20 years ,now iam abroad band customer also ,all the lines are now shifted to under ground lines .while they are shifting the lines I was not at home there by only my connection remained as postal line .now the ground connection has to just connect to my house other works are completed .regulalarly my postal line is getting breaked due to rain and also by sheding of coconut palms in the way ,iam now used to repairing the lines .complainted in various authorities like exchange ,head office ,grievence cell, till complainining for the last two and half years not only a single step has taken officer of the koovappady exchange behaved to me like a money lender ,iam furiusly iritated about the system of bsnl ,I think that they are planning to make this firm an utter lose and there by making way for private companies ,they are cutting the branch which they are sitting ,.I am plannining to change my sruggle in another way by makinng a campaighn through all mediums to open the pretending sleep of the officials of bsnl ,It is very much poor service offered by these guys ,some officers are like EDE AMMEN , REDICULOUS GUYS to whom people shortly will throw the chappalls .MY land no is 2641542, in koovappady exchange in perumbavoor ,eranakulam kerala, I hope some change will happen with my complaint ,or it also liike painting the water. hopes better ANY HOW i am not goingto stop the struggle ,I WILL MOVE TO CONSUMER PROTECTION FORUM

Dear Sir,

My number is [protected], I am not able to migrate from Beladingalu plan to Karnataka mitra plan. Contacted around 15 times with customer care and not getting proper answers. I have balance and validity. The customer care peoples and senior executive of BSNL are not able to solve the problem. After 15 days still my complaint is not solved. Every time when i complained they are telling that within 2 hours our peoples will call and solve the problem. After 15 days still not received a single call.

Such a worst service from BSNL.

My Landphone No: [protected]

I have been the issue that My Landphone not working and dead Response since 19 Feb 2011. I have registered Complaints many time during these days and contacted nearest exchange office Padichira. But I got nothing response from authority . Already I paid the tax for one year and I have been struggling same issue, Will I get Any Positive response from the authority.


" Could I expect any change in your Attitude."