Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I am Using TERACOM Wi-Fi Modem (Wi-Fi ENABLED) and I am In Rs.750 UNLIMITED plan.
I noted That My INTERNET CONNECTION drops FREQUENTLY and no CONSTANT connection At all.! [ I get these problems Atleast 3 times in an hour ] I Registered The Complaints Directly To BSNL for More Than 5 times. It Works For 1 month and then The Same problem Continues.! No Responce At all.!

ATTACHMENTS - [1]. Network Status When connected


I AM FROM COIMBATORE , TAMIL NADU

I have submitted the bsnl form at your sanganer branch on 10|09|12 with all the documents and Rs 500 for land line connection as i wanted broad band connection.but i have not received any proper answer yet. if possible, please provide me a land line connection otherwise give me proper answer in written.

I request you to kindly take this matter into action for good services.

he new connection is with the name of suresh parmar and mob.no.[protected]

plot no. 73 mahaveer nagar-x, near kaidi farm, sanganer, jaipur

I am V.Govindasamy from Tambaram.i am using bsnl landline for the past one year.since we got the phone we are receiving extra loud noise in phone. we are not even able to hear what is spoken over phone. we only hear loud noise. we have already complained many times in bsnl, but one or two people come from office and simply open the box ,stand for sometime and go.but the sound keeps on coming.our BSNL exchange office is in gowrivakkam. our net connection is also very slow. when we asked for it, they say"your area is very far,it will come like that only. so you have to adjust." we are also paying our bills,so we want good connectivity!! please give our rights!!!!!!!!!!!.

IN MY EARLIER COPLAIN REGARDING .PORTABILITY FROM BSNL TO VODAFONE REGARDING UPC NO , BW485533,READ MOBILE NO.[protected] IN PLACE OF [protected]

I have applied for number portability from bsnl to vodafone many times in last ten month ,but invain.,EVERY TIME, I received a message from vodafone that your porting request has been rejected by bsnl due to, there are subsisting contractual obligation from subscriber agreement
MY UPC NO. BW485533
MOBILE NO. [protected]
e-mail id [protected]@gmail.com
please solve the problem at the earliest

MY TELEPHONE LINE[protected] REPEATEDLY GOT OUT OF ORDER. COMPLAINTS No [protected] DATED 21 FEB 2013 AND SEVERAL OTHER COMPLAINTS LODGED. DESPITE ALL EFFORTS THE PHONE LINE IS NON- FUNCTIONAL TILL DATE.

(COL MK ROY)

Area code of my landline phone is 01679 and no is 233097 in the name of mohinder pal singh provided by BSNL. I have already paid bill for the period[protected] to[protected] of Rs.990.00 of invoice no [protected] on[protected] through online portal of BSNL and received a receipt no[protected] but again today i received a bill through post of the same invoice no.[protected] of the same period[protected] to[protected] for Rs.567.20 to be paid by[protected]. Please look into the complaint and rectify under information to me immediately.

Respected Sir,
I recharged my mobile with rs301 nearly 1 month ago which gave me benefit of 8gb data usage for 3 months. when I checked my data available I encountered that only 1gb was left. I even checked my downloads and that counted to just 2.5gb. moreover after considering the surfing charges too, the data usage hardly reaches 4 gb. when contacted to customer care they told that they don't know about that and disconnect the call.

Team,

Myself Pravin Shivram Dalvi,
Kindly provide me list of incoming list of BSNL landline no.[protected] against dated 21 Feb. 2013 from 07:00 am to 10:00 pm and mail me on my mail ID : [protected]@gmail.com and [protected]@hotmail.com

Kindly send me details as earlier as possible.

Regards,
Pravin Dalvi.

my phone no.[protected] is not in order from 12/12/2012
I register a complaint at dehra bsnl exchange . I was assured by SDO of Dehra bsnl office that ur complaint will be attended within a day and that day is came yet. so manny calls made to sdo, jto and even to the lineman nothing comes in our favour. After almost 3months where should be go.

Sir

Please note this matter, its an Urgent, I need a incoming call details of[protected]. My mother is afraid, some one is calling in midnight since last two days(after12:00) and using abusive words against my Family.my mother is alone and old. so no one is there to Go in BSNL office to collect detailed bill. so here i am requesting you to provide me the Incoming details to[protected] on[protected]. connetcion name is on the name of my Mother. if you required any more details regarding this connection. please send a mail to me ...

[protected]@gmail.com is my EMail ID. please give a Reply on this matter ASP.

dear sir,

i am using BSNL land line phone in my home having no.[protected].i gave lots of time application to disconnect my connection my phone is dead but still billing done by them. when i go to there office every time they said your area changed is now you have to meet other sdo who is sitting in rajnagar. and if i went their in Saturday's they said SDO is not sitting here.

now i am really frustrated because now they are said that first clear your bill than we disconnect number .


plz help me

Sir,

I have made payment through my PNB debit card of my landline bsnl bill of Rs.562/- on 25.2.2013 but the transaction was not matured and I have received a message to contact on [protected]@billdesk.com. Please guide me what to do.

Thanks

Yours sincerely
Sunil Kumar Goyal
Mobile [protected]

I AM USING THE BSNL MOBILE PREPAID SERVICES OF NO. [protected]. A VAS(VALUE ADDED SERVICES) HAVING A CATEGORY OF LOVE SMS SERVICE IS UNNECESSARILY ACTIVATED BY THE OPERATOR AND IT IS BEING RENEWED EVERY 15 DAYS AND RS.15/- IS CHARGED EVERYTIME DESPITE LODGING THE COMPLAINT ON BBCARE VIDE DOCKET NO. A30BR300952 ON 30.01.2013....IT WAS ASSURED THAT THIS SERVICE WILL BE STOPPED, RS. 15/- HAS BEEN DEDUCTED AGAIN ON 13.02.2013 & 24.02.2013. I REQUEST YOU TO KINDLY RECTIFY THIS AT THE EARLIEST AND BALANCE DEDUCTED SO FAR,DESPITE LODGING OF COMPLAINT MAY BE CREDITED TO MY TALK TIME VALUE.......

sir,
i am krashn kant singh customer of bsnl mobile and my ph number is [protected]. I was done the tariff of MRP343 LOCAL BSNL FREE for 30 days but instant of this company given me balance of 343 and i try lots of time to there customer care but they do not give any response.
so, kindly please help me so i can use the servises and i m a physically disabled person.

krashn kant singh
s/o suresh chandra
mb.[protected]

I HAVE PURCHASED BSNL 3G DONGLE FROM BSNL UDHAMPUR AND THEY ASSURED OF ITS FAST SPEED AND GOOD QUALITY OF ITS VIDEO PARTICULARILY WHILE USING SKYPE.YOU WILL NOT BELIEVE THAT MORE THAN ONE MONTH HAS BEEN PASSED I COULD NOT TALK EVEN ONCE WITH MY SON ON SKYPE BECAUSE DAILY IT GIVES THIS MESSAGE THAT VIDEO QUALITY IS POOR AND CONNECTION SPEED IS VERY SLOW.NUMBER OF TIMES IT GETS DISCONNUCTED DUE TO ITS POOR SPEED. SINCE I HAVE PURCHASED THIS DEVICE ONLY ON THE ASSURANCE THAT THIS IS 3G AND RESULTS ARE GOOD ,PREVIOUSLY I WAS USING TATA PHOTON AND AFTER THEY COLSED THEIR SERVICES IN J&K THE BSNL TOOK OVER AND COUSTMERS WERE ADVISED TO REPLACE THE SAME AFTER COMPLETING THE FORMALITIES AND MAKING THE PAYMENTS AS PER DEPARTMENTS INSTRUCTIONS.IN SHORT I AM SORRY TO WRITE THAT THE SERVICES OF BSNL 3G ARE VERY POOR AND NEEDS IMMEDIATE IMPROVEMENT IN THIS SYSTEM OTHERWISE IT IS CHEATING WITH COUSTMERS.

SURESH GUPTA
12/68 NEAR FOREST OFFICE UDHAMPUR
[protected]

Sir I have BB internet connection on telephone [protected] . Neither I have subscribed for HMVOD BY
M/S HUNGANM NOR USED THE FACILITY OF HMVOD . BUT THE BSNL HAS CHARGED RS.149 + S/TAX
FOR DEC 2012 & JAN2013 .I have already lodged the comlpliant by e-mail in dec 2012 BEFORE DUE DATE OF BILL& contact the the dealing person Mr. Anil Kumar officer / SMT GURMIT KAUR AT PRO OFFICE at O/O GM BSNL JALANDHAR IN JAN2013.THEY REFUSE TO REFUND THE CHARGES.

WHAT A SHAME SERVICE BY BSNL!

My mobile no [protected] (BSNL Prepaid).

From 2 months BSNL reducing the prepaid balances by activating the unauthorised activation of services. I have lost more than rs 150/- from these days. I request the forum to give direction to BSNL to stop these nonsence and making money by illigal activation of the services/music tones etc.

Please get back my hard earned money.

sir,
my transaction on 23/02/2013 Bsnl online rechage are incomplete. iget result unable to process. recharged mobile no is [protected] recharged amount is 60 rupees. please check the transaction. sir i have no proof because idont know the complaint procedure . sir please check the details and refund

Greetings,

My name is Sumit Upreti and we are using BSNL services on telephone number[protected] since 1998 and we never had a problem like this before. Problem started with invoice number:[protected] invoice period 01/09/11 to 30/09/11 and when I saw the bill I was shocked to see my Broadband usage charges for Rs. 8,570.96 for that particular month. When I contacted customer care they told me its data usage charges of 58 GB. and when I asked to provide me the data usage details they emailed me the same but after many request which included several personal visit at Telephone Exchange. When I saw it was very confusing and difficult to understand as they merged my previous usage data of last 11 month on the same invoice/bill. But I anyhow mange to segregate the data in excel and got to know my usage details. Shocking to see I been charged for night usage, my plan BBG FN Combo 600 which includes 2.5GB free data usage every month including night unlimited 02.00am to 08.00am. I have already meet with so many persons personally at BSNL offices at sector 24, 37, 62 and 19 but no one is bothering to take it seriously. I'm totally fed up with BSNL for this kind of behavior which no body will accept. I email several times to AO, agm and also submitted written complaint at BSNL Telephone Exchange sector 19 noida many times, its been more than 17 months but no solution provide till now. What is the use to be loyal customer of BSNL since 1998. I have records of email and written complaint with me. Kindly suggest me what to do now. Hope to get a solution here.

Best Regards,
Sumit Upreti
[protected]
[protected]