Dear Sir,
I would like to bring my pathetic condition by using BSNL Broadband Service. I have Broadband Service on my Landline number[protected]Hyderbad). Right from the inception, some 10 months back, it is giving problem every time. The ADSL goes off, and the internet is disconnected. I have to wait for some time, and then, the ADSL comes back. Due to this problem, my pages goes off, and sometimes, I need to login again. I have made umpteen number of complaints on this problem, and every time they say, they are going to rectify it, but they never. Right from the beginning, I could not enjoy the un-interrupted performance not even for two hours. Earlier, I was having an unlimited package, and due to this problem, I have shifted to limited package. Even after, I am paying BSNL for poor service they are providing. Due to this cause, forcibly I had to go for a private operator as a stand-bye. I hope, Forum will take this to the notice of BSNL, which is not at all serious on Customer interests.
Thanking you.
Balakrishna
Aug 13, 2020
Complaint marked as Resolved
And finally I Discoonect/Leave my internet because of your very very poor service.
Now i again applied for the BSNL Broadband service. and before 10 days they installed Broadband again at my home. The same situation is here now My broadband is not working anymore...
I had also complain 2 times Here is my current complain NO : 6480
My BSNL Landline No : 22802139
No action has been taken yet. I am at office and Everytime they call at my home and just ask your broadband is working or not? But i already told them there is problem in telephone line. Even In my telephonr there is lot of disturbance. So i think they just have to check my telephone line and replace it with new wire. I don't think this problem is very big issue and it takes many months to resolve. but i don't know who will be the responsible for this.I have to pay monthly rental without using your broadband internet service.
Regards,
Mayur