Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL SIM — Poor Service

Sir, i took a connection form BSNL Ernakulam Circle last month and i made an offer Rs. 300/- worth so that i can call all bsnl mobil and land @ free of cost. But there comes the problem, i cant utilize the offer effectively because of poor service reception. All the time the network is jam and i cant hear the voice in clear. I will have to call more than 5 times to connect a single call. A very few times i charged also to call to a land number. This is a serious fraud i think. Actually i have taken the connection for to call BSNL phones. I have some clients and friend they are using BSNL.

I lost my money and time take and use bsnl. Whne i try to contact their customer care but i didn't get in line all those times, so i drop it. My number is [protected].

Sir/Madam,
I have taken a sim from BSNL DIDIHAT almora circle on 18th Nov. 2011, during taking the sim all documents and photo
deposited, initially 2-3days working properly, but after that incoming and outgoing call barred, I have done topup on that sim as well
circulate this no. to all relatives. what will I do Now.
The BSNL didihat staff has given this sim his name is Govind. His number is [protected],
from many days i want 2 make a call, but all times mobile was switch off.
The BSNL staff is doing business and make foolish to subscribers.
what will I do Now.

Thanks
sunil sinha
[protected],

Sir,

Inspite of paying the pending bill in cash my phone no. 26781646 has not been restored. We are facing lot of problems. pls do the needful

Aseem Desai

MY PHONE NO.[protected] IS DEAD OF LAST 20DAYS

BSNL — BSNL LAND LINE PROBLEM

Last one year land line phone is not correctly worked. we are area office many more compliant not use. we are thing-king total sub line wire change is better.[protected]

BSNL — without information deduct money in my account

the company has deducted rs 16 in my account without any information when i recharge my prepaid mobile with rs 55 and when i tried to talk with bsnl customer care i did not any response please consider on it

BSNL — Deduction of money from my prepaid account

I am receiving on my mobile phone one joke daily entitled ‘Masalajokes’ from Phone No.[protected] and one rupee is automatically being deducted from my balance with BSNL pre-paid services. All these are being done without my consent for the same. I never consented for being charged for these jokes. Initially I received a message on my mobile offering free Masalajokes for five days some time in the month of April or May, 2010. I subscribed for the same. But thereafter to my utter surprise, the service continued and without taking my consent one rupee per day is being deducted. No information is being given along with the message as how to deactivate this service.
Sometimes the person who picked up phone on customer care got my complaint lodged also. Every time the complaint was lodged, I got a message that the complaint is resolved. But still the service is continuing.
As a customer I pay money to BSNL and BSNL is diverting my money to someone else without taking consent from me. It is misappropriation of customers’ money lying with BSNL. Such unfair practice be stopped so that customers should not be cheated of their money. I am suffering a lot of mental agony as I am finding mysel[censored]nable to deactivate this service despite my efforts for the same. Sir, Kindly do the needful from your end to stop such unfair trade practices.

Officer in charge BSNL
If you find this deduction with out consent of the subscriber of Rs30/ reimburse
immediately and maintain your correctness and request you not to follow MNC
habits. They rob their customers. Just now for other mans complaint against Airtel
regarding porting, I have suggested to port to BSNL as you are rendering excellent
service and not like earlier and absolutely no cheating.
I PORTED MY AIRTEL CONNECTION TO BSNL BOTH BRAOD BAND AND 2 MOBILES RECENTLY
AND AM ENJOYING BSNL. SERVICE OF BSNL IS NOT LIKE EARLIER.
Sir, please reimburse thro these columns
and do the needful and keep up nations integrity by solving this type of complaints. STAND TO THIS NATION.

Respected sir,

Still i am not getting my money 30/-rs .

My BSNL Mobile No :[protected].

please do the needful,
Regards,
Ch.Bhanu Prasad.

BSNL CellOne Prepaid Service — deduction amount

sir
i am bsnl cellone prepaid customer.
the same messages coming continuously and deducting the amount. please stop that message facility.
i have made this complaint several times but no action.
this is final complaint. if not provide solution i will go for change the operator.

I am also the victim of this offer. So please help .

I am also suffering this for months.Please stop this Otherwise I have to move legally.

Please stop this rubbish offer.

To unsubscribe please call 1503 or send sms as " STOP 55678" to 51503 - BSNL

BSNL FEVER OFFER — DEDUCTING AMOUNT

EVERY WEEK RS.8 HAS DEDUCTED BY[protected] FOR FEVER OFFER WITHOUT SUBSCRIBING. UNSUB FEVER TO 55678 OPTION NO RESPONSE. KINDLY SAVE ME FROM THIS. [protected]

Is there any law in this country? my phone is also charged Rs. 5 every week without my permission. Even after sending STOP message to 155223 it is not stopped. My number is [protected]. Can you please force them to stop or tell me any method to stop it?
Subhajit Paul
Bankura 722102
West Bengal

Dear Sir,

My Landline[protected], is not working for past 3 months. Please rectify the landline phone.

Address:
M.B.Subramanyam,
"Bala Murugan Illam"
Old No. 2, New No.4, First Main Road,
Gangai Nagar, Kallikuppam, Ambattur,
Chennai - 600 053, Tamil Nadu
Cell No. [protected] / [protected]

here i want to rectify my complain as follows

i received the call on my mobile [protected] and the message received on my other number [protected]

bsnl postpaid mobile — Unwanted Caller Tune

i have postpaid connection of bsnl 100 plan which is free on a single no.but from last two months they have charged on that particular no.
according to me the bill has to come 200rs only in last month but it has come 1614rs.i have complained for this but nothing had been done.
they have told me to deposit this amount and it will be adjusted in next month.but this month it is again exceeded to 1141rs.and this time,
according to me this cant be exceed from 200rs.i m a poor man and i cant afford this.please help me out.my mobile no.is [protected].

i have postpaid connection of bsnl 100 plan which is free on a single no.but from last two months they have charged on that particular no.
according to me the bill has to come 200rs only in last month but it has come 1614rs.i have complained for this but nothing had been done.
they have told me to deposit this amount and it will be adjusted in next month.but this month it is again exceeded to 1141rs.and this time,
according to me this cant be exceed from 200rs.i m a poor man and i cant afford this.please help me out.my mobile no.is [protected].

i have postpaid connection No, [protected] of bsnl 325plan which is addon card no.but from last few days on this number wrongly activated caller tune. but i dont want caller tune so plz diactivate this facility on my mobile as soon as posible.

thanks & regards,
Prashant Kamble

I have post paid connection, I have choosen one old song but another song activated on my mobile, in this connection I have contract call centre so many times, as advised I have sent message so many times for deleting the hellow tune but no action has been taken. Then I again contacted Senior of BSNL posted in Indore thrice they have intimated that my request has been considered and my request for deleting hellow tune has been registered and the service of hello tune will be deactivated within 48 hours but no action has taken by BSNL after 48 hours. The services of BSNL is very poor in comparision to other company.

mobile bsnl — unwanted cller tune

sir, i have a bsnl connection [protected]. it is with my father who is 65 years old. he is annoyed with the caller tune marketing calls......they deceive by asking to press nos.... A caller tune that has been downloaded by mistake .is vulger. ........... i have been requesting frequently to the BSNL costumer care to stop the tune. but no action is taken ............. moreover they are deducting Rs. 25 per month. it is rediculuos that the govt co also behaving like the private people i hope it is addressed timely

BSNL — complaint is not being attended.

Sir/Madam,
In April 09 my phone no. 2794921 and 2793921 gone out of order and the attended of the complaint toled that the cable inside the house no. 1817, sector 7 is melt and due to this it is out of order. The attendent repaired and told us that the cable will be repaird soon. Again in May09 I gave a written complaint to Sh. Saini, then JTO, who assured to get it done very soon but till date nothing has been done. Yesterday my Ph. 2793921 has again stoped working. I again lodged the complaint and today they have assured for the repair of cable but has not done anything. I have noticed that the STD on my phone 2794921 has been disconnected, reason is beyond my knowledge.
Pl. intervein and do the needful done. A line of reply on my e-mail will be highly appreciated.
Purshotam Ohri.
[protected]. 2793921, +[protected].
House No. 1816A, Sector 7-C, Chandigarh

Bsnl prepaid mobile no. — extra deduction

I, Devendra singh resident of I-79,Alpha-02,Geaternoida,my Bsnl prepaid mobile no is [protected].They cut several times Rs25 of mob.no.I lodged complaint of it and again they cut Rs25 on 21/04/2010 at 02.50A.M.So,please return my money and never started again in future any facility without my prior notice.

Devendra singh-[protected].

BSNL — Unauthorised charging for value added service

BSNL is charging Rs.20/15/10 for various services without my consent. This was complainted but no satisfacory response to cut the fortnightly/ monthly deduction from prepaid amount.

B.S.N.L assam — unauthorised deduction

I am subscribing B.S.N.L (assam) mobile no[protected] since from 2004.
That on 07/02/2012 Rs 10.00(Ten rupees) had been deducted from my account(mob no-[protected]). i made complain several times to their complain no 1503, but no relief till now have got. I clearly said them that i have not activated any kind of services.
so, kindly told them to return me the deducted amount & deactivate all services (if any) ,i have no need of any V.A.S services. & kindly instruct them not to activate any value added service to my Number in future. if written application is required in above matter , (i.e not to activate any value added service to my Number in future) kindly inform me.

With Regard:-
Nirupom Dutta.
Mobile No:-[protected]
alternative mob no:-[protected].
Email id:[protected]@rediffmail.com

Got a SMS from BV 55447 and deducted Rs 40/- from my mobile [protected]
without having my mandate. The amt should be reverted and Don't call
register may be maintained with my two Nos [protected]/[protected]
Gautam Saha