Bharat Sanchar Nigam [BSNL] Complaints & Reviews

it was about six months after applying BSNL Broadband connection, till date i have not got the connection. Kindly look in to the matter and solve it. My telephone no. is [protected]. The connection applied at Numaligarh Refinery Township Office at Golaghat District Assam.

Dear Sir/Madam
I had taken a new BSNL EXCEL PREPAID CONNECTION from BSNL OFFICE JHALLAHALI BRANCH BANGALORE on 20th dec 2008. My mobile no is [protected]. From that day i am unable to receive any STD INCOMMING CAll from BSNL, TATA INDICOM, VODAPHONE network. For that i had complaint to bsnl customer care on 20th dec, 21 dec, 22dec then he told that this is new series number so it has problem from my site so it will rectify within 24 hours . Your complaint id is 181380. Now after 72 hour my problem is still as usauall unable to receive STD incomming call. message display in BSNL mobile is ERROR IN CONNECTION and in TATA INDICOM it says that PLEASE CHECK THE NUMBER and in vodaphone it is silent.
So plz. look it as early as possible
Thanking You
Kaushal Kishor
[protected]

bill is not comingon home

ihave also not getting telephon bill at my residrnce since longnd 20%rebate also stopped since jan.2010. my land line no [protected] mob no. [protected] address MMD1/410 LDA KP RD LKO AREAR IS ALSO NOT GIVEN TILL NOW.since may2009 to july 2010. R P Saxena

I was getting 20% discount as rtd govt.employ up dec 2009 but since Jan 2010 this facilitiy stoped till now in new bills.After repeated request in Alambagh office nd tranport nagar office but no action has been taken till now.Nection correction made in new bills.Ihave taken broadband on ll phone no.[protected] TPNR LKO.Pl look into the matter correct the bill.nd solve my problem.

BSNL — worst service and worst call center service

I am using BSNL from last 6 yeras.I am still using it just as my number is noted to all my frnds and relatives.BSNL cuts amount for call back tunes even with out changing it or activating it.When we call customer care, here comes worst service I have faced ever.They tell something and do something.They even cut our call and again if we call them some others takes that call.Please take necessary action against BSNL.

yes, it is correct that BSNL is the worst telecommunication company in india. There call centers are also worst. There is no response whenever consumer calls to costomer center number, they cuts the call directly.
and my complain is about the Jodi sim plan of BSNL, I purchase the sim worth Rs. 300 from BSNL agra office, for makin jodi with my uttaranchal friend but when i tried to register myself for the particular number they reject my number for the reason of " your jodi number is not from valid range". It is a blade of BSNL towards there customer. From Up(west) my friends number is local but whenever i try to register as per jodi scheme it rejects.
BSNL doesn't know that how the customer puts money to there relaxation but that fraud company cheats the customer.
so is there anyone who tells me that what i do next??????????????/

Our internet connection is not working till last week. Pls do the needful at the earliest. Phone no is 2691636

Dear Friend.

Book all your Broadband related complaints on 198.

kindly visit a website www.bsnlbroadband.s5.com for your broadband problems/queries etc.Things are discussed in detail with pictorial and video formats.

Regards to All

Dear Friend.

Book all your Broadband related complaints on 198.
Broadband problem always comes with some error number no body will/can help unless you know what type of problem u r facing.90 % of broadband complaints are related our computer only.

kindly visit a website www.bsnlbroadband.s5.com for your broadband problems/queries etc.Things are discussed in detail with pictorial and video formats.

Regards to All

Dear sir,

I am not recieving my WLL bill at my home from last 4 months.

Phone No.:[protected]
Exchange : Mahesh Park, Nalasopara ( Kalyan SSA)

Kindly do the needfl on urgent basis.

Thanks & regards,
Satish Dubey
[protected]

Request ID[protected]

Reg : Correction in address

i want to state that my telephone bill is of rs-4232. I m having the homeplan of bsnl broadband of rent 250 rs.would u plz able to tell me why it come so much though i m not using it so frequently.i have completed my 1 gb on 24/1/10.
if there is any mistake plz let me know. can i get the whole information? my telephone number is [protected] on the name of smt.babaiben rasiklal shah.
thanking u.

many times i m unable to open internet usage details

Hi good afternoon,

How can I check my internet usage periodically to enable me to control within Rs-500/= what I can afford.

hope dept will guide me proper way to check usage.

regards

Ph:2246820
Thukarm Suvarna
"Sri Matha Kripa" D.No.4-93/11, Malemar road
Derebail, mangalore - 575006

I am unable to check account usage and open even bbservice.bsnl.in/. How shall i proceed. kindly guide me in a proper way.

i cant check my internet usuage for this month... i m gettin an error msg

i want know my last month detail of bill telephone number 24987327 and bill number[protected]

how can i check my internet usage in a month to come uder slab of 500/-

how, i want full information about the charge of current usages of bsnl broadband, and the plane type name is "500c".

how can access the charge of current usages of internet(including downloading & suffering)
pls get me reply imidiatly.
i shall be highly oblized to you.


Thank you
BSNL

I want a unsubsribe from BSNL radio
M.no. [protected]

Just again call 12630033. there will be one option to unsubscribe.

Excel prepaid — balance

I have BSNL Excel prepaid (jharkhand circle) with mobile no. [protected], with a schem sim (of Rs 499) every month Rs100 will add to talk time for first 15 month, but after some day of activation it was blocked for unknown reason, and after long followup of months it was started,but this time my balance was nil,nor i am geting rs 100 every month,

regards,

sunil mohanty.

i want to stop my hello tune. my bsnl no is [protected]

BSNL — Net is not coming

net is not coming,its coming for 2 mins then it cuts again.so we are not able to use it bcoz of frequintly net cut.

BSNL Broadband — Broadband account not activated

I received a BSNL connection and modem one week ago but the account is not activated yet. Everytime I call someone I am tild that the account will be activated in a few hours and this has been going on for 5 days.

TURBOPOWER — BSNL Broadband

I am using the B.B. BSNL Modem Connecting with the Telephone No: 2592 7743 from last one and half years. From last six months suddenly my B.B. Telephone bill amount increased gradually up to Rs.2500/- per month. I informed the trouble to my exchange instantly but still the day they don’t had the time to solve the problem but over telephone instructed me to clean the computer virus as their expert comments. I am sure my commuter is always out of virus effects. Naturally due to the existing error the Bill of Dec-Jan became Rs.3740/-, which is unbelievable, and I am not capable to pay the error amount from this month. Your suggestion please.
Regards
Pradip Ray

after applying for a broadband connection from my phone [protected] , i got the modem & other accessories on 4th feb, 2008. i am also supplied the necessary user id and password through my telephone two weeks back. i have also completed the necessary installation work few days ago, but since then i could not connect the broadband for a single time.every time it was shown complain no. 678. i have already docketed a complain but i was told by tel authority that it is a problem of a server of bangalore and i shall get the connection as soon as it will start it's normal function. so i am forced to use the slow bsnl dial up till now. i am confused. please help.

dear sir,
i have complained many times but no any person has come here.

naresh

I have applied for BSNL broadband 6 months back and still yet to recieve a connection . I already have a landline connection with modem. After so many queries with officers at bsnl the reesponse is "they do not have enough capacity"!!! So now iam stuck and wondering what to do new next...

bsnl datdone broadband — broadband trouble

My broadband from past 15 days [half a month] is showin problem regardin connectivity, link fluctuation and once connected gets disconnected evenly after few minutes and to make it work again i have to switch modem on and off again and agin after every 2-5 mins.
I called SDO but even after a week callin him regulary daily my net is not working properly.MR SDO adviced me to change the modem and i did it but then also my problem remains as it is.Its not that the SDO is not taking pain for the complaint correction but so far he not able to identify the problem only i mean thats is something very strange !!
I hope the problem gets solved as soon a possible

I have been alloted broad band connection, but till i have't recieved any modem or connection from bsnl, whereas they charged the modem charges. Kindly arrange to solve the problem.

i m using home 250 plan .since the last 2 months i m not able to check my dataone usage on the dataone website as it does not open .also i m unable to open wbsites like yahoo, orkut, and a many others .i have logged 6 complaints at the bsnl office, not one has been answered. i got my pc checked by an engineer and he confirmed it to be ok and that the problem lies with the service provider

I have applied for broadband on 31st April, 2008. Today is the 12th of May. I have received all necessary accessories bot haven't yet received the password. The local staff tells us that we will get it after sometime, however he isn't able to tell us about the exact time period. This is very shameful for BSNL. I hope stern actions are taken.

Ph. no. :[protected]

Sir,
i have complained many times but no person has come here. I have broad band 6000ul+ connection. And it never works proper from the date i have purchased it. No proper respose given by the BSNL office they have given one small modem Siemens C2110 it not gives the link properly. The link of the modem is not in continuty. After every 5 minute i have to restart the modem. Our Branch is online we do all work on the internet. So, we have taken this connection. But it is useless because it is not working properly. So our money is going use less.

Take the proper action.

Detail Is given Below-

Shriram Transport Finance Co. Ltd.
Yash Complex, Indra Nagar Colony
Bheera Road, Paliakalan. Lakhimpur - Kheri (U.p)
Phone Number :[protected]
Mob. No. [protected]

Respected Sir,
I had registered for BSNL broadband connection and subsequently got the connection. But suddenly since the past 60 days internet is not accessible.
Kindly consider and do the needful.
We would be very grateful if it is rectified at the earliest.


Thanking you

Yours faithfully,
Ganesh

Dear Sir/madam
I am Jafar Ali My phone no. is 2822576. I give the application to change the plane Home 250 to Home UL 750 PLUS on dated 22/05/2008. but right now no any action taken by BSNL Head Office, Unnao. I am suffering lot of problem related to bill. Please sir, Kindly request to change my plane as soon as possible.

Thanks
Jafar Ali

Bsnl Broadband Connection — NOT GETTING GOOD SERVICE AFTER TAKING BROAD BAND CONNECTION

I HAD TAKEN THE CONNECTION IN MY OFFICE FROM 1 AND HALF MONTH THE FIRST BILL OF RS 6098 ALSO HAD BEEN PAID BY ME FOR THIS CONNECTION. I HAD NOT USE THE CONNETION FOR 2 DAYS TILL DATE JUST BECAUSE OF THE BSNL PERSON SERVICES. I HAD VISITED YOUR GUJARAT-VADODARA-MAKARPURAROAD OFFICE AT LEAST FOR 10 TIMES FOR MAKING COMLAIN REGARDING THIS BUT NOT EVEN A SINGLE PERSON IS COMING FOR HELPING ME. WHENEVER I HAD VISITED YOUR MAKARPURAROAD OFFICE NOT EVEN A SINGLE PERSON IS AVAILABLE IN THE OFFICE AND THE PERSON WHO ARE OVER THERE ARE NOT GIVING GOOD ANSWER AND SENDING ME FROM ONE PERSON TO ANOTER PERSON FOR MAKING THE COMPLAIN

MY LAND LINE NUMBER IS[protected] FOR WHIICH I HAD APPLICED FOR BROAD BAND CONNECTION

I HAD TAKEN THE BUSINESS 3300 PLAN FOR THE OFFICE USE AND REQUESTED FOR THE PPPOE SETTING IN MY COMPUTER

AFTER TAKING THIS MUCH BIG PLAN AND I AM NOT ABEL TO GET THE GOOD SERVICE

WHEN ONE TIME ONE PERSON IS COMING FOR REPAIRING HE TOLD ME THAT YOUR PASSWORD AND USE ID EXPIRED SO YOU HAVE TO REVALIDATE THIS WHEN I AM GOING TO YOUR ALKAPURI OFFICE FOR REVALIDATING THE PERSON OVER THERE TOLD ME THAT NO NEED TO CHANGE YOUR PASSWORD AND USER ID BECAUSE YOUR PASSWORD AND USER ID IS NOT CHANGES SO THE SERVICING PERSON IN YOUR MAKARPURAROAD BRANCH UNNECESSARY SENDING ME FROM HERE AND THERE AND NOT GIVING ME THE CORRECT REPLY

SO KINDLLY GIVE ME THE SATISFACTORY REPLY FROM YOUR END BECAUSE NO SINGLE PERSON OVER HERE ARE GIVING ME THE CORRECT ANSWER WHAT I HAVE TO DO IN SUCH KIND OF SITUATION IF I AM NOT GETTING THE ANSWER I WIL LCANCLE THE BSNL BROAD BAND CONNECTION THIS IS THE LAST CHANCE I AM GIVING TO BSNL PERSON TO IMPROVE THEIR SERVICE LEVEL

dataone broadband connection — landline disconnection procedure for get back net connection

hyderabad
I had a dataone broad band coneection on land line[protected] due to not paying bill it was disconnected and our land line number was alloted to other customer can you kindly mail me the procedure to
1.get back my broad band net connection
3.can i access with out landline connection
2. can i access net via wireless connection and contact people
kindly guide me in this issue

trinad
road no 7, house no 9-47
new gayatri nagar colony, kharmanghat
hyederabad, 500079

The broadband 750 unlimited connection plan is WORST in ahmedabad...not getting proper connectivity instead of paying Rs. 750/-...

It's a WORST service of BSNL broadband...Instead of calling so many time to the BSNL concerns..not a single step taken by the BSNL people..

Lots of complains are pending...do not go for BSNL broadband...anymore...be aware...

i m using the bsnl broadband service since 2 months..and i use the "http://bbservice.bsnl.in/" site to check my usage but my complaint is that i can never know my total monthly usage because the last 2 days of the month ..this site is kept for maintance and i cant able to see my total usage..
in the last month on the date of 28 may my usage was near abt 2000 mb but then when the bill come it show me that i have used 3500mb ..which i have not used and i have no proof that i have not used that because last 2 days of the moth "http://bbservice.bsnl.in/" alwats stay in maintance...
soo please consider this issue.
i hope u will resoulve it.

The Concern Aunthority
Broadband Section
BSNL
Chennai.

27.06.2008.

Sir,

I regret to state here that my Connection No. 28442456 is equipped recently with Broadband line and even after almost 72 hrs and even after the assurance given by your DE it is yet and as on time to get activated. Not only the new connection of your Broadband but also my Landline which got rectified after 3 days it was dead last week. This is really a possr method of functioning by a Public Sector larger Unit.

Atleast one should be there to get the thing done after the 2nd attempt of complaint if not get it done at the first attmept. Now I am in a different mind whether to go for this Braodband which is yet to get activated if it not done so by today evening or by tomorrow in the first hour so that to switch over to other key players in the market who are rendering excellent services when comparing to BSNL i.e. before and after installation and activation.

The responsibility is left at your discretion about my compalint and I am sure that not only me but no subsriber will have reply from this Larger Unit of BSNL as I too one among the suffere earlier for different causes.

Thanking you and hope to receive your reply.

R.Anand Kumar

i'm using bsnl broadband for nearly 7 months now the speed of the connection is very slow and is disconnecting at regular intervals of time at the same time i'm unable to use the net during the hapyhours i.e., from 02:00am-08:00am net is connecting and is disconnected after some is not connecting showing some errors tcp/ip.plz rectify the problems soon

BSNL Broadband — Not getting New connection

I was looking for a new Broad band connection.
I tried Airtel since i was satisfied with their service...But no luck No free ports available in Electronic City...

i approached Tataindicom...they only provide Wilreless B.band...i paid 4496 (4 months advance)...they provided new connection...but i am not at all satisfied with their service (it takes time to connect initially...after long wait it connect...but very poor download...

i am tring to approach BSNL ([protected]) <----why did they put ad. on most of the places (Bus, posters, bills, hoarding, cinema stars...it is of no use)...No one is picking up the phone as i could see others also facing same problem...when BSNL will become like other private companies...i really shame of our Gov. Organitations...they should wake up after seeing these kind of feedback...

Can anyone suggest me non-Wireless Broad band service providers in E.city

Prabu

I HAVE ALSO APPLIED FOR BRODBAND CONNECTION FOR MY LANDLINE NO.22684033 BEFORE 15 DAYS BUT IT IS NOT ANY NEWS FROM THERE & WHEN I TRY TO TALK ON HELPDESK 1500 OF BSNL IT IS NOT BEING ANSWER PROPERLY THEY DO NOT HEAR PROPER & DISCONNECT THE LINE THIS IS NOT PROPER, PLEASE DO SOMETHING FOR THIS KIND OF MANNER & MY BROADBAND CONNECTION HOME PLAN-125 QUERRY.

THANKING YOU
YOURS FAITHFULLY

CHANDRASHEKHAR J KAVI

RESPECTED SIR,
I HAVE OPENED AN DEMATE ACCOUNT WITH KOTAK SECURITIES IN DECEMBER-2007. AS THEIR AGENT TOLD ME THAT RS. 2000/- ADVANCE BROKERAGE WILL BE REVERSED AFTER SIX MONTHS & YOU WILL PAY ONLY 45 PAISE BROKERAGE PER RS. 100/- TRANSACTION DURING THIS 6 MONTHS.BUT I HAVE GENERATED RS. 1700/- BROKERAGE DURING THIS 6 MONTHS & NOW THEY ARE ESCAPING TO PAY ME MY BROKERAGE, THUS IT IS LIKE CHEATING THAT I HAVE PAID RS.3700/- (2000+1700). IT IS NOT FARE. I HAVE DONE TOO MUCH COMMUNICATION THROUGH EMAIL & PHONE BUT THEY ANSWER TO GENERATE 2000/- BROKERAGE WITH IN 6 MONTHS, SO IT IS TOO MUCH LOSE TO ME.PLEASE DO SOME NEEDFULL FOR ME.

MY CLIENT ID=CCKQ6

THANKING YOU,

CHANDRASHEKHAR J KAVI

Sir,
I an using Business plan -4000 on my telephone No. 2338300 at Month of April 2008. Due to not deposited Deposit Money My broadband connection disconnected at 25th jun, 2008. I have deposited deposit money at 27th jun, 2008. But I didn't use broadband yet. I gave daily complain concern department and 12678 customer care, I receive your connection does not activate from bangalore.
Sir I have a manufacture unit My total Work depend on internet so I use a big plan. you can understand what are my situation when I does not connected to broadband.

pls give the urgent and activate my connection

I
my additional details are

Plan - Business plan 4000
]Telephone No[protected]
Address - Alpha Pharma Daman Pvt. Ltd.
1, Jush Market
Ring Road Surat
Gujarat

BSNL BROAD BAND LINE — Not able to get the Broadband connection!

Not able to get the Broadband connection!


It is a shame that I have not received the broadband connection @ my house even before 10
Days of our registration in BSNL. Went to the Telephone office again and again. No proper response.
My Lan-Line No.[protected]
Complain no. 76136 and 9919
Please Take Action.

Regards,
S.V. CHRISTIAN

Dear Sir/Madam,

I am Raj kumar Agarwal from siliguri my telephone no. is[protected] since friday evening my data one home plan 500 is not working. i have registered a complain on friday 4th/july/2008evening, and continusiouly complaining till today day monday 10/july/2008.

But action has not been taken till today 10/july/2008.

Mr. Uttam degination clerk, recive the complain he say many thing regading the dis conection of my broad band conection.

First, He said on phone your bil is out standing, i took my billing file show him all my paid bills, after seeing my paid bills, he made new statement saying, some techincal fault in siliguri broad band office, he assure me that within 24 hrs every think will be ok.
On my second complain mr. uttam said, me some technical fault in your colony feild fault (name of my colony is millan pally neetajee sarani).
On my third complain Mr. Uttam said me some fault in your pc. i called my personal tecnician to have a close check up of my pc. my technical found no fault in my pc. i have requested them to visit my home and have a clear check up by them self but til today thay have not visited.
On my fouh complain Mr. Uttam said me its from kolkatta. so we have mailed to kol kolkata office after that only your broad band connection wil be ok. I do not think my dis connection is from kolkatta if it was from kolkatta whole siliguti braioad band should be disconnected.
On my fifth complain Mr.Uttam has asked me to talk to Mr. Goswami on his personal celln no. (mr. Goswami is incharger of broad band connection Siliguri office)so i talk to him, he also did not show much interest in this matter, he aske me many ? and last he said me we wil try our best to give your our service as early as possible.

So i like to inform you one more thing i am a share invester, you may be knowing share markets total work depend on internet so you can understand what are my situation when I does not connected to broadband.

pls give the urgent and activate my connection

Your kind co-operation n the above matter wil be highly appreiated.

With Regards,
RajKumar Agarwal.

BSNL — BSNL Broadband Complaints - not getting broadband connection

BSNL Broadband Complaints - not getting broadband connection
Applied and paid full amount for combo-500plan about more than 15days ago on my land line phone[protected]. No action, no information, not standing on committment. Serious regret.
Guide& help

I am from Kerala, at Ernakulam Dist
under varapuzha Bsnl Exchange. I am applied for bsnl broadband connection . even it is 6 mohts later. i have not getting the connection. here lots of people want to get brbnd connection, all of them are on waiting list. pls do any thing fast . this is a long period..
we are contacted many times about this matter, , but no use...

plssssssssssss do any thing fast, atherwise we want to get asianet or tata brbnd connection. not this is a big issue not only in varapuzha exchange, , parapvur exchnge..and all in Cochin...;looooooong waiting period...

do any thing fast in favour of customers

Bsnl Broadband Connection — Broadband connection not activated after the deposit was made.

Dear Sir/Madam,

I subscribed a BSNL Broadband connection through one of their franchisee-Vasantha Communications (P) Ltd., on 23/08/08. They have given me the acknowledgement receipt with serial no.514 and promised me that the connection would be made in 10 days maximum time but to my astonishment it is not made till now.

I have received only the phone connection that too the phone's display is blank. Numerous calls to the execution department has fallen in deaf ears.

The franchisee pushes the ball to BSNL saying that their work is just to collect money and assure connection, the execution is vested with BSNL.

Now please tell me should i make a complaint on BSNL or the Franchisee? Pleasae help me. Tell me where to file the complaint?

Dear Sir,
After applying for a broadband connection from my phone [protected], i got the modem & other accessories on 4th feb, 2008. i am also supplied the necessary user id and password through my telephone two weeks back. i have also completed the necessary installation work few days ago, but since then i could not connect the broadband for a single time.every time it was shown complain no. 678. i have already docketed a complain but i was told by tel authority that it is a problem of a server of bangalore and i shall get the connection as soon as it will start it's normal function. so i am forced to use the slow bsnl dial up till now. i am confused. please help.
With Regards,
Koustav kr Choudhury

BSNL Broadband — connection not activated

sir
with due respect i want to say that some of the terms of connecting broad band services are not fullflling on time
i have made a request of providing broadband at my home
address 121 pl sharma road opp gopal market meerut on phone no 2657023(suman sharma), on 8th of augest but till now they have not connected the broadband at my home
they r giving fake excuses to me
m facing problem in my work
so please look into the matter n rectify the problem

yours trustworthy
bhawit sharma
+91-[protected]

hello
dear sir
i am new connection with bsnl my phone number is [protected]
i taken connection only for bord-band internet, i payed yearly payment also, but last one month my password not active from banglore, what can i do please help me

BSNL — Broadband Services

Dear Sir,

I have emailed my first complaint on 3rd of June 2008 which as under:

________________________________________________________________________________...⇄

O/o CGMT,

Telephone Bhavan,

Near Navrangpura Telephone Exchange,

C.G. Road,

Ahmedabad-380006





Dear Sir,



The above broadband connection is erratic since last three weeks and I have put up complaints several times but no one is able to guide me properly.



Can you direct me to the correct person please?



Best,

Rajeiv.

________________________________________________________________________________...⇄

On 14th of September 2008, I sent following email:

O/o CGMT,

Telephone Bhavan,

Near Navrangpura Telephone Exchange,

C.G. Road,

Ahmedabad-380006



Dear Sir,



I am penning this note after being convinced that your department does not have competitive staff which can handle complaint to customer’s satisfaction.



I have given up all the hope and therefore passing on all my communication to the local newspapers.



Thanks and regards.

Rajeiv

________________________________________________________________________________...⇄

I am still dissatisfied with the performance of the braodband services.



The problem:

The internet gets connected and disconnected. For your information I am submitting the ping report:

This is the ping report of today morning at 8:16 am – the first 10 minutes after switching on the internet.



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Request timed out.

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I am sure I will receive proper service to resolve the issue.



Thanks and regards.

Rajeiv

BSNL — Broadband Services

Dear Sir,

I have emailed my first complaint on 3rd of June 2008 which as under:

________________________________________________________________________________...⇄

O/o CGMT,

Telephone Bhavan,

Near Navrangpura Telephone Exchange,

C.G. Road,

Ahmedabad-380006





Dear Sir,

Sub:[protected]

The above broadband connection is erratic since last three weeks and I have put up complaints several times but no one is able to guide me properly.



Can you direct me to the correct person please?



Best,

Rajeiv.

________________________________________________________________________________...⇄

On 14th of September 2008, I sent following email:

O/o CGMT,

Telephone Bhavan,

Near Navrangpura Telephone Exchange,

C.G. Road,

Ahmedabad-380006



Dear Sir,

Subject:[protected]

I am penning this note after being convinced that your department does not have competitive staff which can handle complaint to customer’s satisfaction.



I have given up all the hope and therefore passing on all my communication to the local newspapers.



Thanks and regards.

Rajeiv

________________________________________________________________________________...⇄

I am still dissatisfied with the performance of the braodband services.



The problem:

The internet gets connected and disconnected. For your information I am submitting the ping report:

This is the ping report of today morning at 8:16 am – the first 10 minutes after switching on the internet.



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I am sure I will receive proper service to resolve the issue. I have also put up the complaint to public grievance cell Government of India, Department of telecommunication and the complaint Registration No. DOTEL/E/2008/01937.



Thanks and regards.

Rajeiv
[protected]

BSNL Broadband — so late for new connection

I applied for a new connection on date 06 september 2008.after 10 days i ask to mr. V.K KATARIYA for connection then he convene me for phone connection and after that broadband connection.but till now broadband connection not established.approx 20 times i call to mr. RAM NIWAS but he never attend me on phone.

I'm paying for the broadband connection since 6 months and this is what happened:

First there was a link problem ad there was noone to resolve it after so many complaints, lineman came 3-4 times but went back in a typical sarkari manner leaving it to be the problem from office end

After all frustations i stopped paying them and thought something can happen now, but alas the number became out of service and there was none to follow up as to why it has been done

after a month when i was left with no option as airtel and reliance did not have line in the location, i had no choice but to go back to BSNL and deposit all bills for no usage even a sum of around 3000 Rs. even for the period when the phone was dead for 1 month and there was no dialtone as the complaint could not be booked for out of service numbers

finally after 4 rounds to the office and continous follow ups with line man and a bit a bribery line got up and after some days the ADSL link but now ...the username and password is told to be invalid and there is noone who can resolve this...please suggest what to do here, , , , , , , , mail e on [protected]@gmail.com if i have some way out...need to be on internet on an urgent basis...is some BSNL employee is listening ...i can pay you to bring me out of this black hole

Dear Sir

I got landline connection bill more than 10days the broad band conccection is not given there is no proper resbons from the exetension .due to poor service people are moving to private line . if the bsnl does the samekind of service it will never imporve . not happy with the bsnl service

Dear Sir

I got landline connection bill more than 10days the broad band conccection is not given there is no proper resbons from the exetension .due to poor service people are moving to private line . if the bsnl does the samekind of service it will never imporve . not happy with the bsnl service

Immanuel
[protected]
ambattur O.T
chennai -53

dataone — After 5 weeks of my application, I still await my Username and Password for my broadband connection.

I am a resident of 2165 Sector 46 Gurgaon, Haryana. ( Ph No.[protected]
I had appled for a BSNL Broadband Connection + New Phone line in the first week of July, 2008.

I have got the modem and other accesories required to access internet.
But I haven't recieved my Username and password for my telephone no:[protected]

I have called the exchange on this number:[protected] numerous number of times.
Either no one picks up the call or the number is simply busy for hours.
Once or twice I get to talk to them, I have been kept on hold for half-an hour without any outcome.

After 5 weeks of my application, I still await my Username and Password for my broadband connection.

My phone number is [protected].I am from cochin, kerala. I gave a complaint regarding bsnl broadband billing and usage .But not actions are taken from BSNL to check it. Kindly solve my problem

how to check my account of bsnl broadband?

I have made an complaint regarding my ADSL light is not working and i am unable to browse . and asked the customer care peoples to call and comfirm me when they will be coming since i am at work i have to move down and wait, so confirm me as soon as possible in this no [protected]

I have following complaints against BSNL- Karnataka Broadband. Please tell me how I will take actions against the BSNL-Karnataka Broadband services because this is hugely effecting my business. One more thing is to put this complaint on your website, because its very helpful & those who think of subscribing for BSNL Karnata Broadband services, better watch out...

Internet is not working till date. I pay advance every month but still my internet service is not working. This is very worst service from BSNL-Karnataka. This worst service is effecting me & my business vey badly. Who is responsible for this?

Every month I face these problems.

There is nothing called Customercare in Govt organisations like BSNL. They only issue you with complaint No’s. But the complaint just remain status quo, they are never resolved... Customercare No is on hold continually. If the phone is connect after waiting 6 minits the customercare executives disconnect the phones. If write a email no there is no response of email. If any one registers complaint online customer executive mark the problem solved.

Their people are the worst. Though there are huge remarks about improvement in customer service from BSNL, the truth is what I'm experiencing.
The Most disgusting service provider.

I farhaz feroz khan applyed for broadband(home combo plan)but till now i have not get connection.

bsnl broadband service(home combo) — no account details receiving

sir, my bbservice user id is chan_415227. I have been using this bbservice since 9th nov 2008 but my I have not been getting my usuage details from the BSNL BROADBAND ACCOUNT MANAGEMENT. This site showing "no usuage record found" under my portal id (cha[protected]). If I dont find my usuage details regularly I may run out my usuage limit under the plan opted which may suffer me economically.
I therefore request you to kindly resolve my problem immediately so that I am able to know my usuage regularly.
Thanking you,

sir...



i am mohammedhusian shaikh from jamalpur ahmedabad using ur broadband since 6 months...and i have complain regulary...connection is not working or speed is slow and disconnection again and again is regular...in a week 2 days broadband is not working in a week...



my contact no is[protected] and mobile no is [protected], [protected]



before that many times i send u complains and i think jamaplur exchange is not working properly all staff...of broadband i think u need one big inspection here at jamaplur exchange...server is not working and connection is not there is regular complain of mine..i[censored] want u dial and talk to jamalpur staff no one will pick ur phone between 12-30 to 3-30 in the afternoon...so where we complain for boradband...



i need ur help and immidiate attention on jamalpur exchange in ahmedabad...



hope u rectify my problem of broadband...



bye

m a shaikh

after applying for a broadband connection from my phone *******, i got the modem & other accessories on ******** i am also supplied the necessary user id and password through my telephone two weeks back. i have also completed the necessary installation work few days ago, but since then i could not connect the broadband for a single time.every time it was shown complain no. 678. i have already docketed a complain but i was told by tel authority that it is a problem of a server of bangalore and i shall get the connection as soon as it will start it's normal function. so i am forced to use the slow bsnl dial up till now. i am confused. please help.

My Telelphone No. is [protected] is currently not working, when i call to this no. i can hear the ringing but the there is no sound and we can't call from this No. plase take the necessary action to currect this telephne.

thanking you...

Sulaiman

OUR BSNL BROADBAND IS NOT GETTING CONNECTED SINCE LAST 1 MONTH AND WHENEVER WE CALL TO[protected], THEY NEITHER DO PAY PROPER RESPONSE TO US NOR REMEDISE OUR INTERNENT CONNECTION. KINDLY HEAL THIS PROBLEM AND TAKE INTO YOURS KIND CONSIDERATION.

Dear Sir,

i am broad band user since you started your service of broad band. I regrett to inform that i am getting repeated disconnection of broad band. some time i get server is not reachable some time i get page can not be displayed. i never used get such problem. this proble started during the month of dec and jan 09. plz rectifie the defect. i am fed up calling 198, 12678, 1500.
thanks
warm regards, mfs. my phone no. is 23350441

sir plz help us
we have paid bill of broadband one time also at bill submitting time
now that bill has added again our this month bill
we met to customer srvice here in exchange but they suggested us to pay it again
this is not right to pay again plz help about it as well as fast may be.
now wat we should do tell.

sir plz help us
we have paid bill of broadband one time also at bill submitting time
now that bill has added again our this month bill
we met to customer srvice here in exchange but they suggested us to pay it again
this is not right to pay again plz help about it as well as fast may be.

from::>kalanwali
disst. SIRSA
HARYANA

Dear Sir,

I am having serious performance issues with BSNL broadband[protected] for the last 2 weeks. The issue is that internet is getting disconnected very intermittantly. DSL is very unstable. almost every 10 mins once the net will go off and on. I have called up all the Customer care, Area Manager, Area Incharge but for no help. I have also registered a complaint (NO. 0209/16, 0209/139). I have confirmed that there is no issue with the modem as i tried connecting to a different line where net was working fine and found with my modem also the net was perfect.
This has affected a lot as my wife is working from home and not able to complete the job on time.
I request some one to look into this ASAP and get this resolved.

Thanks
Syam

Sirs,

My phone number is[protected], Virar, Vasai Taluka, Thane Dist. I am so much frestrated with the broadband connection of BSNL. I got connection last 4 months. Till date I never use the internet morethan 15 minutes continuesly. I had complaint many times but no action taken from BSNL. what can i do? What is the use of internet connection? Kindly solve my problem

respected sir,
since last 10 days we are facing problem in our brod bend connection and conection is not working properlly, our phone number is 25732977, sir please do favourable and send us positive reply,
thanking you,
best regards,
mahesh trivedi

Broadband — Phone Connection Provided but Account is not activated

Dear Sir/ Madam,

I took a BSNL broad band connection one week back. I am using Laptop with Windiows Vista operating system. When the bsnl provided modem i got a instruciotn guide how to make a connection except for windiows vista. They provided the following customer service numbers to get this information. The numbers are: 23210001, 23210002, 23210003 and 1500. I am trying to call since one week but no body lifting the call and hearing my complaint. Please provide me the solution how to activate my account for windows vista operating system.

respected sir,
since last 10 days we are facing problem in our brod bend connection and conection is not working properlly, our phone number is 25732977, sir please do favourable and send us positive reply,
thanking you,
best regards,
mahesh trivedi

My Landline phone number: 22241137.

Internet broad band connectivity is not getting activated even after 5 months from the date on my application.

Kindly atleast by today try to give the connection.

Hello, i am from Nalasopara, Maharastra, My Number is[protected], When ever i try to connect to internet, i got error 768 or it show message "phone line busy" its happens every week and my internet is disconnected to 2-3 working day. After that its start automatic. I told this problem to bsnl office but always they reply me that server problem is there it take 2 days to solve. & they never write the complian. I am always facing this problem, can u tell me how can this problem can solve.
Regards

Hello, i am from Nalasopara, Maharastra, My Number is[protected], When ever i try to connect to internet, i got error 768 or it show message "phone line busy" its happens every week and my internet is disconnected to 2-3 working day. After that its start automatic. I told this problem to bsnl office but always they reply me that server problem is there it take 2 days to solve. & they never write the complian. I am always facing this problem, can u tell me how can this problem can solve.
Regards

BSNL — broad bank conection still awaited

I applied for BSNL land line with braod band connection at Nanganallur Telephone Exchange, chennai 600061. I was told that as there is no immediate provision for land line phone I was instructed to apply for WLL phone and I complied with the instruction. Though the WLL connection of 29722601 was provided for my residence there seems no initiation for installation of broad band to my telephone connection.
Inspite of several communication with the telephone exchange, Nanganallur, the main purpose for my application of phone connection is to provide board band connection which is not fulfilled even after two months of my application.
Kindly enlighten me with the reason for delay.

Respected sir/madam

I am using new BSNL broadband connection. Broadband is not working well in our home from the installation day. My plan is 500c Combo. In this I am receiving my download speed is 20 to 30KB. I am not getting more then this speed. so we are unable to use broadband regularly. I am a computer hardware Eng. I done everything what all has to be done. I am suspecting it could be Modem problem.
I already give complaints to the local exchanges, but there is no response from your local exchanges. Please give attention to this complaint as soon as possible.

My Telephone No:[protected]

I can;t understand that on every month of first date I am unable to view broadband usage and after complaining the same it starts working till last date of month and again it stops on first day of the preceding month . This has happened for the 4 th consecutive time. Now I don't want to add any comments and leave it to the concerned authorities.

My user account is skv[protected]

After applying foe broadband connection in decenber 2008, i am not getting a connection. my phone number is[protected], , i approached the exchange people many times. But they are telling silly excuses each time. i am in mankada exchange in malappuram district, , please consuder my request

Hello,
I had taken bsnl Internet Rs.999 plan last month.In first month speed was very fast.But in this month it is very slow & not only this but some times it doesn't even work.When I check my mails or write an email in yahoo.com it started showing ERROR REPORT.When i click on the option "Don't Send Error report"- it close the window.I couldn't work from 2-3 days.It is not just for a single site but sometimes it didn't even open the other site. My work is pending.Please give me number & address of bsnl internet service's complaint office.in Thane-W., Maharashtra.

BSNL BROADBAND ACCOUNT USAGE PAGE COULD NOT BE OPENED...

BSNL Broadband — Internet is not working from 4 months but bill are receiving

Internet is/was not working from 4 months but bill are receiving.
we are unable to pay that amount without using
please reduduce bill amount which was not used period
thank you

BSNL Broadband — NOT CONNECTED

The broad band connection is out of order for more than 15 days. I have registered my complaint. but the telephone connection only restored but the broadband connectivity is not restored My telephone number is 22347563 in chennai

BSNL — internet is not working from past 4 moths, but bills receiving

hi
sir,
i took bsnl internet connection home 500
i am paying every month bill
but from past 4 months internet is not working
complaint several times
but no response
phone no[protected]

Data one SIEMENS — not able to open bb services web page

not able to open bbservices web page

dear sir/madam,

i am not able to open bbservices.bsnl.in web page and also unable to know my usage data.

please provide me with the information to access this webpage. thanking you...

BSNL — not getting a new connection

hi this is sathish form chromepet past 12 .04. 09 i had applied for new broadband conection for the plan of 750 .till now i had not recieved the connection there is no response from the chromepet exchange .then they had promissed that they will give connection within a week . but they are failed to keep there words . so i had decided to discontinue with bsnl . kindly repay my 500 bugs as soon as possible here by i send my details
SATHISH
NO 6 JAIN NAGAR EXTENSION
THIYAGARAJAN STREET
CHROMPET
MY ORDER NUMBER 92250676
MY MOBILE NUMBER[protected]
REALLY POOR EXPERIENCE WITH CHROMPET EXCHANGE

my account =do not uges display
not accept username& password

BSNL — Broadband connection

I have Broadband connection under this line ([protected]).I have been using Bsnl broadband form a long time. But its too much problematic. In every 2-3 months there is a serious network problem which longs for 7-15 days. I have complained many a times to BSNL, they repair this connection but in the next month I get the same problem.I use my broadband smoothly for some days and after some days it gets disconected.I gaurantee you tat I will definately hav a problem atleast for 15 days in 2 months. I have 750UL plan. Only some days I can use this unlimited browsing. and sometimes it eats up my head . No Link! No network! what is this? Now its the condition that internet is connected but no data transfer is taking. And my condition now is thsi only. I always complain when i have such problems. But it is repaired only for some days..

Dear Sir,

I think you have no time to at least read our complaints. I have bsnl broadband 750UL plan but the download speed is very very slow. Please take action fastly.

network is so problom

Bsnl Broadband Connection — not getting broadband connection

Respected sir,
I have applied for bsnl broadband connection 20 days before. The concerned person told me to give the connection within 8 days, but till today i havent got any connection. When contacted with bsnl office, they r not giving satisfactory answer.
So i request u to please look to this matter personally
My contact no is[protected]

Dear Sir,

This is dhilip from villupuram, tamilnadu .i have applied for BSNL broadband connection 3 months before .still i didnt receive the broadband connection .i informed to them but i didnt receive good response from them.im not staying in village side, im staying in town that too in the centre of the town . i really frustrated in applying this broadband connection, suffering a lot from the BSNL employees.
i request you to kindly solve this problem

MBMCT — Disconnecting BSNL broadband

Respected inspector,
My self Bharat N. Patel reside at DABHOI district BARODA and I have been cheated by BSNL broadband. They charged me 500 for the plan HOME-500 and under that plan I can use internet 2.5GB free and in NIGHT from 2:00 am to 8:00 am I am getting free usage of internet under this plan, but they cheated me in every night, BSNL broadband stop the internet service in NIGHT after 9:00 PM to 8:00 AM. In my modem I am not getting YELLOW light (which mention DSL CONNECTIVITY)

Every day i have to call customer service and they are not giving me satisfied reply. I visited BSNL office in dabhoi but everytime there is not responsible person available, and every time they told me that "COME LATER SIR IS NOT AVAILABLE" hence I dont know that who can solve my problem.
Sir this is not for the one day but this is on daily basis, So i am very annoyed by BSNL Broadband.
Please do the need full.
We have no escape as we have paid..
Awaiting for your reply

My name is Basant Kumar Nayak, Branch Manager, Investigation and security services (I) Pvt. Ltd, Amalapara Angul, Orissa Pin 759122. I am using BSNL Land line[protected] for my official communicatin and also using BSNL Broadband internet for my mail communication. Since 1 Month I am not able to access and getting the error message 678. I had Complained for this more than 10 times but till now my problem is not resolved. For this my official mail communication is getting hampered. In this competitive market, if the service is like this, believe me sir, BSNL has a very dark future.

I still have a hope from you that you will get things done and provide me better service. This is my last attempt to Use the BSNL Broadband . If this problem will not resolved, I will cancel my request and opt for a better service provider. So sir, please do something about this.

i am change my plan but its not activated.
and not get the speed so kindly make it working...

activate my new plan immediately...
[protected]

Sir, I took the Broadband connection 2 month ago.In the first month it worked fine.
But since last two weeks I am facing following problems with Broadband.

1.Link doen't become stable at any time.
2.If it become stable connection disconnects after 4 or 5 minutes after connecting.
3.Or the speed is near to 0.


I have made a call to customer care but the response was not satisfying.They even don't have the reason of
poor servises.They told me to call later.

As I have many important works, Please resolve the problem as soon as possible.

BSNL — Broadband not Connecting

Sir, I took the Broadband connection 2 month ago.In the first month it worked fine.
But since last two weeks I am facing following problems with Broadband.

1.Link doen't become stable at any time.
2.If it become stable connection disconnects after 4 or 5 minutes after connecting.
3.Or the speed is near to 0.


I have made a call to customer care but the response was not satisfying.They even don't have the reason of
poor servises.They told me to call later.

As I have many important works, Please resolve the problem as soon as possible.

Dear manager,

I have broad band connection ( land line No[protected] which is disconnected many times and I am very upset over it

Urgent action is required as soon as possible


Dr. AS Dhindsa

BSNL is going to close soon, that is the reason why they are behaving like this.
Everybody will have frustration when they are going to loose their job, so please pardon these poor guys and wish them good luck in their next job of pichayedukkal.
These guys are like buggers, they don't have any respect to their donors.
We are actually giving them money for doing nothing, even then they have this much arrogance.

BSNL Broadband — Getting conncetion very late

I have applied for bsnl broadband connection in bsnl office they said to call exchange to know about your bsnl conncetion has been created or not and every time they are saying that your conncetion have been created but your modem is not available i am fed up with this problem some serious steps should be taken against these people and they should do our work.
Soon Airtel broadband will be coming so i would be applying for it if they do not create my conncetion quickly.

Broad Band not working properly for the past two weeks.

BSNL Service — non functioning of type 2 modem in BSNL broadband

i'm a BSNL user for past 5yrs...my plan is RS 900.for past 10 days my wi fi type 2 is not working...plz consider this complaint and take necessary action...

BSNL Broadband — not getting connected since 4 days

phone no:[protected]
several complaints to coustemer service COMPLAINT NO: 08-09/282. IS NOT RESOLVED FOR 4 DAYS BUT CLOSED BY CUSTOMER SERVICE AS RESOLVED AND NO RESPONSE TO REPEATRED COMPLAINTS. BROAD BAND IS CONNECTING AND DISCONNECTING EVERY 2 SECONDS, AFTER SEVERAL EXCERSISE FROM TELEPHONE STILL IT IS NOT REPAIRED.

Dear Sir,

Its been long since I have has this BSNL connection on my tel no.[protected].
But regretably I must say that the services has been disgusting. If BSNL does not improve then
we shall be forced to go to some pvt. connection providers. I have suffered massivly due to
non connection and downtime of the BSNL servers.
Kindly look into this matter with great seriousness.

Hii My name is Pradeep from Bangalore, Landline number is [protected], I've given request for change of modem from type 1 to Type 2 modem on 03.08.08. Till today no one has called up and they are least bother to answer our quires.I don't how BSNL are surviving this computation world and officer are maintain same old negligence behavior. This is really ridicules and irritate us.

Pradeep

To bsnl head office iam a bsnl data card evdo (2.4 mbps) plan holder, i am using this plan til last December on the starting it works superb i have to use up to 250kbps downloading and an average speed of 140kbps, after 5 months it cant work with like your plan and disturbed it frequently like connectivity problem poor speed of max 100kbps downloading speed and an average speed of 20kbps it can be fluctuate between this speed constantly this can be disturbed to do any work and it can be automatically disconnected some times, one more poor service of your's is lower tower only two sticks are available in all surround us. I am complaining to my nearest exchanges (Chhattisgarh durg) from last 3 months they only update my evdo software then also have this problem no other action takes. This is not only my problem it consist with all of your evdo consumer surround me on those only 5 of my friends, so i[censored] also cant take any action against this we only have an option to take strict action against you to complaint to consumer form and spreed this message to media also .

Prosenjit
Durg (Chhattishgarh

when bsnl broadband internet connected the internet works 10mins, next it shows send error report

what to do..

Sir,
I have applied for broad band connection but still i am waiting for connection but no one is interested to give connection on my telephone no.[protected]

I have for broadband connection and application was registered on 31/08/09. finally on 11/09/09 the person came with modem to start broadband. after intial technical steps he showed us the internet and took signatures and went back. After about 15-20 min the internet stopped working. we immediately contacted him but he said that he is being paid only to come and install and show once after that it is not his responsibility. we requested him so many times but he didnt buzz. after that we tried some officials of BSNL but they said u have to conatct him only. now the broadband is not working and we lodged complaint to many places without any response. my tel no is [protected].

I am from chidambaram. I applied for Broadband connection one month back. Still i din get connection when i approach them they say once BSNL strike is over, we will give you broadband connection. After the trike over, now they are saying We have to install switch. Losing patience.. Aged 70s, i am uanble to go to BSNL daily for this issue...Please do the needful.

Lalpuram
Chidambaram

i have applied for a new broad band connection i have got the id but i havnt got any password for access how can i get the inforamtion weather i got the broadband service activated or not

Hi,
My telephone number is 27400137. My net connection is not working. Please activate it.


Thanks,
Rahul

Dear Sir
My telephone NO. is[protected], it totally close on date 22/9/2009, I'm on duty at civil hospital it emergency for me because today some one suffering from SWINE FLUE so phone is in order is necessary for me. Please repair my phone urgently. Thanks for it.
B.V.Acharya
( Staff para medical)

BSNL — Broadband connection not coming

It is been a week since I got troubles using my broadband connection.Since it was a festival of dusherra,we were trying to contact my sister in US to wish them,but to vain as the broadband was not working

I called the customer care twice,and they gave me different IP addresses when i called them.This is really confusing and frustrating as when i changed the IP addresses also it did not function.

I have been given a complaint number too,so everytime i call 1500 and enquire about my complaint status,the automated voice says 'still under progress'

With this dial up,we cannot even talk in skype.kindly rectify it as fast as possible,otherwise i will have to disconnect this service.

Place:Hyderabad
Number:[protected]

MY BSNL BROADBAND CONNECTION [protected] NOT WORKING FROM LAST 15 DAYS.
PLEASE TO BE ATTENDED.

MY DETAILS AS UNDER
BIREN H PATEL
301/A, SONAL AVENUE
NEAR VARDHAMAN HOSPITAL
OPP D.C BANK
SILVASSA-NAROLI ROAD
SILVASSA-396230
U.T OF D&N.H
OTHER MAIL : bpatel @welspun.com
cell no : [protected]

Dear Sir,
Our company name is changed & we would like to change the same for billing.
Previous name: PROGRESSION SERVICES PRIVATE LIMITED
New Name: PROGRESSION INFONET PRIVATE LIMITED.
Request you to suggest the procedure to chage the company name.
The numbers mentioned below are used by us:

[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

Regards
Arun Fernandes.

Dear Sir,


Our telephone No[protected]WHO NPSP Sadar Hospital Begusarai) is not working properaly due so many cross connection connect with my tel no.

kindly do the needfull.

BSNL Prepaid Connection — unsubsribe Radio mobile service

sir, I am user of BSNL prepaid mobile service([protected] By mistake i have activated Radio service on my connection. I want to stop it. i havegone throughustomer care. but i am not getting it stopped.please unsubscribe my connection from this service.

I want to unsubscribe my Ringback Tune

Dear Sir,

I want to unsubscribe bsnl onmobile service. My mobile no. is [protected]

I have been cheated of nearly Rs 300 in the last year on account o[censored]nwanted cricket alert or bhajan alerts etc. I get a message that Rs 30 is being deducted for alerts. In the end of the message fake numbers are given one is [protected] and one is 51234030.
I would like to register my complaints.
What can the customer do for such blatant cheatings?
Is there anybody who cares for customers in this system or you all are getting good kickbacks to make this cheating business part of your income plan.

Dear sir,

i'm useing BSNL Prepaind card i need in and out going call's detail for this month pl help me

mobile no : [protected]

Dear Sir,

I want to unsubcribe my cricket alert on my mobile & my no. is [protected]

Unsubscribe from ONMobile services

Dear Sir/Madam,
i want to unsubscribe from bsnl onmobile[protected] service.i have complained abt it in the company, they have toldd withing 24 hours u will be unsubscribed but till today it is not done.so please could u unsubscribe from this service.My mobile no is : [protected]

sir,
the bsnl has cut 30 rupees from my account without informing it for cricket alerts.please unsubscribe it.
thanx

d/sir
in my bsnl mobile a on mobile service have subscribed without my demand it for religeous sms.please unsubscribe it.
thanks

my no.[protected]

Dear sir last day i informed to bsnl that i hv received some unwanted sms regarding religious matter on my bsnl prepaid connection .Sir the same has not been happened todat but still i m not aware that the these kind of sms perhaps provided thru service and scheme either stop or not

waiting for response frm ur side

Thanks n best regards,
Atul Mehrotra
Mob.No. [protected]

d/sir
in my bsnl mobile a on mobile service have subscribed without my demand it for religeous sms.please unsubscribe it.
thanks

my no.[protected]

Unsubscribe from ONMobile services
Dear Sir,
I want to unsubscribe from bsnl onmobile (Religious Service). SMS ends with [protected] no. I have complained no. of times but nothing has done. I will go to consumer forum and file RTI against BSNL if problem not solved within 10 days. You are also requested to expain deactivation process & Name of Company. My mobile no is : [protected].

BSNL Mobile — devotional messages from ONMOBILE

Res Sir
I want to unsubscribe the onmobile service of BSNL regarding devotional messages. They cut the charges without taking my permission. My mobile no is [protected].

plz.don`t any type of masseage in my mobil no my mobile no is [protected] i totolly fredup

PLEASE UNSUBSCRIBE MY ONMOBILE(CHRISTAIN DEVOTIONAL SERVICE PACK) ...

PLEASE CANCEL MY ONMOBILE (CHRISTAIN DEVOTIONAL SERVICE PACK) SERVICE...
MY MOBILE NO. IS::::[protected]

sir
i want to unsubscribe my on mobile services...please tell me what to do.my mobile no is [protected]...i[censored] can do dis it will be so kind o[censored], , , , , , , , , , , , , ,

Dear Sir/Madam,

The bsnl has cut 20 rupees from my account without informing me it for Job alerts.please unsubscribe it.
My mobile no is : [protected].

Confirm what action done in this regard.

Krishan Kant Sharma
Zawar Mines, Distt: Udaipur(Raj.)

Narendra pratap singh
Mo.No.[protected]





Sir/maim
my mobie no on activated hindu devotional
Please unsubscribe hindu devotional on mobile service to my no.
My mobile No.[protected] (BSNL Pre-Paid)

mob — Stopping words of the day service

I have been receiving sms from http://203.115.112.5/archiecomics/default.aspx(subscription service on airtel WAP)& have been loosing Rs10per day. i am not aware how it is coming to my mobile. please stop it.

BSNL — for unsubscribing service

i am a bsnl subscriber.i started wap actress service on my mobile bearing no [protected]. now i want to unsubscribe this service and i also tried my best to unsubscribe this service but no results from the operator.so many times.please unsubscribe this service as early as possible and inform me.

I am BSNL customer, my mobile no. [protected], kindly stop the daily sms from Bollywood Diva Subscription.http://wap1.indiatimes.com/wapsub.html?t=subwapactress&p=dd&...⇄ and also cancel my account from wap1.indiatimes.com
Thanks/Regad
gurjinder singh

I am BSNL customer, my mobile no. [protected] kindly stop the daily sms from Bollywood Diva Subscription.http://wap1.indiatimes.com/wapsub.html?t=subwapactress&p=dd&...⇄ and also cancel my account from wap1.indiatimes.com
Thanks/Regad
gurjinder singh

I want to unsubscribe the onmobile service of BSNL regarding devotional messages. They cut the charges without taking my permission. My mobile no is [protected]

please unsubscribe monthly Christian Devotional service pack from my mobile.

My Mobile No. is [protected]

sir, I am user of BSNL prepaid mobile service([protected]) By mistake you have activated Radio service on my connection since ast few months today I know these things are going on. I want to stop it. i havegone throughustomer care. but i am not getting it stopped.please unsubscribe my connection from this service.I am trying to stop this service on 1255545 you are taking charge for that for 5 Rs / Min taking ot of time ti take Your pubicity.
please stop my service immediatly.

Regards,
Rahul M Gadhe
Mob. No [protected]

Dear Sir/Madam,
i want to unsubscribe from bsnl onmobile(christian devotinal messages) service.i have several times complained abt it in the company, they have toldd withing 24 hours u will be unsubscribed but till today it is not done.so please could u unsubscribe from this service.My mobile no is : [protected].

I am BSNL customer, my mobile no. [protected] kindly stop the daily sms from Wap Model Subscription.http://wap1.indiatimes.com/wapsub.html?t=subwapmodel30&p=dd&...⇄ and also cancel my account from wap1.indiatimes.com
Thanks/Regad
Mohd Faizan

Dear Sir,

I want to unsubscribe bsnl onmobile service. My mobile no. is [protected]

Activation & Deactivation Methods

Mobile Radio
Mobile users can subscribe BSNL Mobile radio @ Rs 25/month by Dialing 1255533 & enjoy unlimited music anytime @ Rs 1/minute.
Hindi, English, Malayalam, Tamil languages and more than 40 channels.

BSNL landline users can avail Mobile Radio Service by Dialing 1255565
Charges : Rs.25/- per month

To Unsubscribe: Dial 1255533 and press [keys] for help; the press [keys] for unsubscribing - Listen carefully to the IVR announcement to get [keys]
Key Sequence to deactivate: 1255533 -> 0 -> 0 ...

Laughter Club

DIAL 12555/1255543 IVR Code at Rs.5/- per min; Can subscribe @ Rs 25/month by Dialing 1255535 & enjoy unlimited music anytime @ Rs 1/minute.
Subscription Charges : Rs.25/- per month
To Unsubscribe: Dial 1255535 and press [keys] for help; the press [keys] for unsubscribing - Listen carefully to the IVR announcement to get [keys]
Key Sequence to deactivate: 1255535 -> 0 -> 0 ...

Sports Pack

DIAL 12555 IVR Code at Rs.5/- per min, Can subscribe @ Rs 25/month by Dialing 1255531 & enjoy unlimited music anytime @ Rs 1/minute.

According to the cricket and other sports activity, non match days would get 3 sms about sports, Can listen to livescore or commentary @Rs 1/ min by Dialling

Subscription Charges : Rs.49/- per month

To Unsubscribe: Dial 1255531 and press [keys] for help; the press [keys] for unsubscribing - Listen carefully to the IVR announcement to get [keys]
Key Sequence to deactivate: 1255531 -> 0 -> 0 ...


Devtional Pack
DIAL 12555/1255581 IVR Code at Rs.5/- per min, 3 Alerts per day
Subscription Charges : Rs.20/- per month

To Unsubscribe: Dial 1255581 and press [keys] for help; the press [keys] for unsubscribing - Listen carefully to the IVR announcement to get [keys]
Key Sequence to deactivate: 1255581 -> 0 -> 0 ...

Word of the day
DIAL 12555/1255580 IVR Code at Rs.5/- per min, One sms per day with meaning of sms
Subscription Charges : Rs.20/- per month

To Unsubscribe: Dial 1255580 and press [keys] for help; the press [keys] for unsubscribing - Listen carefully to the IVR announcement to get [keys]
Key Sequence to deactivate: 1255580 -> 0 -> 0 ...

Did you Know

DIAL 12555/1255580 IVR Code at Rs.5/- per min, One sms per day with one unique information

Subscription Charges : Rs.20/- per month
To Unsubscribe: Dial 1255580 and press [keys] for help; the press [keys] for unsubscribing - Listen carefully to the IVR announcement to get [keys]
Key Sequence to deactivate: 1255580 -> 0 -> 0 ...

Value Pack
DIAL 1255532 IVR Code at Re./- per min, Charges : Rs.49/- per month
To Unsubscribe: Dial 1255532 and press [keys] for help; the press [keys] for unsubscribing - Listen carefully to the IVR announcement to get [keys]
Key Sequence to deactivate: 1255532 -> 0 -> 0 ...

Please let me know the exact sequence [key] press to deactivate the service, if you can. I don't want to waste money for testing amitj

Posts: 3
Joined: April 17th, 2009, 9:39 pm

my mobile no. [protected] recharge with STV 49 for 49 paisa std/local/sms with 6

months validity on 06/11/2009 and message received "you have received credit of

Rs49 from no. 138212 ref no.[protected] shop keeper mobile no. [protected] recharge

with STV Rs.49/ at 1:02:55 pm when I was not getting STV49/ rate asked customer

care they told your mobile was rechrge with Rs. 61/ and validity 1 month which is

wrong. It may be rectified to 49 paisa std/local/sms
m.k.sinha

pls tell me the sms i have to send for Discontinuing from Onmobile Christina devotional messages. i am loosing lot of money and piece of mind bec of this unwanted message service. pls help

pls tell me the sms i have to send for Discontinuing from Onmobile Christina devotional messages. i am loosing lot of money and piece of mind bec of this unwanted message service. pls help

Dear Sir/Madam,
i want to unsubscribe from bsnl onmobile(news) service.i have complained abt it in the company, they have toldd withing 24 hours u will be unsubscribed but till today it is not done.so please could u unsubscribe from this service.My mobile no is : [protected].

plz send me detail procedure to unsribe the word of day sms pack .

Please unsubscribe my Job alert BSNL service.

My phone no is [protected].

Thank you!

Dear Sir/Madam,
i want to unsubscribe from bsnl onmobile(devotional alarm subscribetion pack) service.i have complained abt it in the company, they have toldd withing 24 hours u will be unsubscribed but till today it is not done.so please could u unsubscribe from this service.My mobile no is [protected]

Dear Sir/Madam,
i want to unsubscribe from bsnl onmobile(devotional alarm subscriber) service.i have complained abt it in the company, they have toldd withing 24 hours u will be unsubscribed but till today it is not done.so please could u unsubscribe from this service.My mobile no is : [protected]
rajesh kakani, madanganj kishangarh (rajasthan)
Thanks.

Dear Sir,
I want to unsubscribe from bsnl onmobile (Religious Service).
I requested to expain deactivation process & kindly deactivate my onmobile services, My Mobile no is : [protected].

Dear Sir/Madam,
i want to unsubscribe from bsnl onmobile(chritian devotional) service.i have complained abt it in the company, they have toldd withing 24 hours u will be unsubscribed but till today it is not done.so please could u unsubscribe from this service.My mobile no is : [protected]

I wish to unscribe to Jobs Alerts on my BSNL prepaid connection - money is being deducted from my account without informing me or confirming if I want the service or not. My prepaid mobile no: is [protected]

bsnlprepaid services unsolicingly get onmobile messages and get charged.stop this nonsense.

my mobile no. is [protected] pls deactivate bsnl combo pack its charging me 50 rs per month

dear sir,
i want to unsubscribe from bsnl onmobile service. my mobile no. is [protected].i have complaint it several times in the company.but till the date no action has been taken .every month 30 rupees are been deduced from my account.Also, plse stop service message on my mobile.

I want to unsubscribe islam devotional from ONmobile service...i lost Rs.20 even i didn't send any message for subscription...plz unsubscribe it...
my no:[protected]

[protected] is my BSNL no. and
I humbly requesting you that please, Unsubscribe the My SM Pack from 56363, I don't want it... Please help me..

I want to unsubscribe the hindu devotional service in my bsnl mobile service.My mobile no is [protected].

PLEASE UNSUBSCRIBE MY ONMOBILE(HINDU DEVOTIONAL SERVICE PACK) ...MY MOBILE NO IS [protected]

pl, unsubscribe hindu devotional pack on mobile service to my mobile no.
My mobile no is [protected].

i want to unsubscribe from bsnl onmobile(dictionary) service.i have several times complained abt it in the company, they have toldd withing 24 hours u will be unsubscribed but till today it is not done.so please could u unsubscribe from this service.My mobile no [protected]

Dear Sir/Madam,
i want to unsubscribe from bsnl onmobile[protected] service.i have several times complained abt it in the company, they have toldd withing 24 hours u will be unsubscribed but till today it is not done.so please could u unsubscribe from this service.My mobile no is : [protected]

Dear Sir/Madam,
i want to unsubscribe from bsnl onmobile(devotional alarm subscribetion pack) service.i have complained abt it in the company, they have toldd withing 24 hours u will be unsubscribed but till today it is not done.so please could u unsubscribe from this service.My mobile no is [protected]

BSNL — ONMOBILE SERVICE

I HAVE A CONNECTION HAVING NUMBER[protected]. BY CHANCE A SERVICE NAMING ONMOBILE HAS BEEN ACTIVATED FOR WHICH RS 25/- HAS BEEN DEDUCTED PER MONTH REGULARLY SINCE 7-8 MONTHS.

I HAVE MADE COMPLAINTS/REQUESTS FOR DISACTIVATION AT CUSTOMER CARE OFFICE, BHARAT NAGAR CHOWK MANY TIMES IN LAST TWO MONTHS, BUT ALL IN VAIL

PS DO THE NEEDFUL OTHERWISE I HAVE TO DISCONNECT MY CONNECTION

Sir/Madam
i want to unsubscribe from bsnl onmobile(christian devotional services) service.i hav also talk to the customer care officer but what he has told is not a solution to this problem.it is costing me rs.20/month which is quite much for a student.i recharge monthly with a voucher of Rs.50.Rs.20 is deleted in this and i hardly get Rs.30left which is not enough for a month.so please soon unsubscribe this service from my mobile as soon as possible i will b thankful to you.hope you will mend this problem soon.My mobile no.is:[protected]

Sir, Madam
i want to unsubscribe christian devotional service from my mobile which is of no use to me and is costing me Rs.20/mnth.i have talked to your customer care officer but he has not given an appropriate solution to the problem.so i request you to do this soon.my mobile no.is:[protected]

My No. is [protected], I have given a complaint for unsubscribe on mobile services of monthly radio pack and got the complaint no. after 24 hours when i called customer care they say the same was unsubscribed but i am getting messages weekly that i was charged Rs.5 for continuing the services. Please look into this and deactivate my no from ONMOBILE

dear sir,

i want to unsubscribe the cricket alerts which is being activated on my mobile.
my mobile no:[protected].