hai members
I am in a huge problem, please help me.I will write my problem in detail,please give me some suggestions.
In november,2007 month , i applied for broad band connection -250 plan
then i called customer care to change my plan, they said they will change the planto 5 combo.
then on in the end of november i clarified that my plan has been changed to 500combo.
I totally clarified that my plan has been changed and i can use it accordingly to 5ooplan.
so in the december month i started using according to 500 combo plan.
As usual i used to download files form 2.30am to 7.15am in the morining.
but on december 19th i got a call that there was a technical problem in the system and my plan did not change.
So i called customer care so many times and asked them about my problem,there was no response form them.
In the january,2008 i got 47000 bill which i cannot pay.
so i went to bsnl lingampally,hyderabad office to submit complaint letter and i submitted it.
but till february they did not give any response.
so again i went to bsnl office in this month ,again i explained the problem to them ,they are saying that i have
to pay the bill and also the officer in that place is so lazy that he is saying directly that
how can i loose you.
Please solve my problem , because there is no mistake i done and also i cannot pay the bill.
Aug 14, 2020
Complaint marked as Resolved
BSNL — Instrument does not ring
My land line no is[protected].The instrument is not ringing.We had complained on 29th May 2010 adn the complaint no was 18840 still it remains un attended though it was detected by a conference call duriong complaint that the instrument is not ringing.And needs to be changed. The status at complaint centre shows the compaint is been resolved but it is the same and today is 8th June 2010.I was given no of the higher authority but it is constantly no reply.
Thanks to BSNL Customer care
Pl give me a readon why should we go for it