BSNL Prepaid — No Response from Customer Care

Address:Dhubri, Assam

Dear Sir/Madam
i am using a bsnl number that is ported from Aircel during last 6 months bearing number [protected] but its validity was expired on 13/04/2013 during that that time(14/03/2013) i am trying to recharge but recharge is not done at several time. For that purpose i am trying to call customer care at many time but they did not pick my call and also i have given complain on online at www.bsnl.co.in about this still they did not response me about my problem, now i am unable to call or message but only incoming call is there. can you help me to out of this problem as soon as possible.

contact:[protected]
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BSNL Prepaid — unnecessary charges, no response

I am a prepaid customer with no. [protected] residing in Secunderabad. On 10-3-09 at 4:56 am, I received a message that my, request for the BSNL tunes had been processed. I spoke to the customer service executive consequently, and told them that I had not requested this service, and asked them to terminate this immediately. They told me that my request had been noted. But, I received a message that I had been charged Rs. 25 for BSNL tunes on 21-3-09 at 5:01 pm. After a few days, I luckly, mangaged to speak to one of your customer care executives, who told me to send an sms (BT DACT to 56700), I have tried sending this message for almost the past 20 days, but the the message sending always fails. While activation happens so fast, I wonder, why deactivation gets delayed. Is this willful in the interest of the company? Finally, on 18th, I came to theBSNL centre at S.P. Road Secunderabad in the evening and I filled in an application, asking for the deactivation. But, I have again received a message today at 4:56 am that I have been charged RS. 25 again for the BSNL tunes, which is absurd. BSNL refund my money, as I had applied for the termination well in advance. And when I try to speak to the customer service executive through the main menu and dial 9, we get a message that the dialed number is wrong.

BSNL Prepaid — No ISD service from last 12 days

Dear Sir,
I am having a prepaid connection from assam telecom but from last 12 days there are not giving me the ISD service.I am having balance more than Rs200 and validity till 30th june2009.
A messages came to my Inbox and showed that Rs.15 has been deducted for Chat messaging where as I never send any sms for chating.Uncessary charges has been deducted from 5588 every month from my mobile . After loadging complain at custormer of BSNL no steps has been taken and every month Rs.15 has been charged.While talking to Customer care people and asked them to stop this, they provide a complain no and said we will intiamte. Month after month this kind of thing happen and charges has been deducted from me.My complain no is 6316351 dt 30.10.10 I have complain the month of Sept-10 also but nothing has been done and in oct again Rs.15 has been charged

BSNL Prepaid — Billing without using facility

CRBT charges deducted Rs 30.0 on 23/8/11 and For Hindu devotional subscrition Rs 20 deducted on 22/8/11 although we are not using the above facility. and you are deducting 2 paise for every missed call and without any call, 2,paise call charge massage sending by your company.our mobile no. is [protected] pre paid. Pls credit all such unauthorised deduction in our account otherwise we will either compel to give up your service are to go to consumer forum for justice. I have complained through coustmercare on 1503 but nothing result found.

BSNL — unnecessary charges

un necessary chargers
dear sir,

my mob no is [protected] ,i dont know simply this wap.handygo.com is charging Rs 5 after every five day for not used service & even i havn't subscribed this service.
Stop this service urgently.
this chare bill is sent by unidentified no[protected].

BSNL — Unnecessary BSNL Tunes

I have not subscribed for any stupid tune. So i hereby demand that you pay our money or we take it to the higher authorities. I was charged with 42Rs in total. I want the money back!!! So here is the no [protected]. Stop sending unnecessary messages or SMS or tunes for that matter!!!!!!

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