[Resolved]  BSNL Pune — Broadband Connection

To,

The Dy. General Manager,
BSNL Broad band,
Pune

Subject:- Wireless Connection not working.

Sir,

I take this opportunity to introduce you myself as 67 years young, consulting engineer and geo-physicist. In the last week I have posted you a post-card stating my grievances about the telephone instrument and mainly regarding the broad band connectivity. To day, at about 13hrs. the complaint is attended by Shree Shreekant Darje(M. No.[protected]). To the best of his competencies every functions are started functioning except the wireless is not working on Linux Fedora14 for which I am keen; but I can understand his limitations and assured him now I am sure to get some help through for the said problem and once it starts functioning I will let you and BSNL to know about the same without any reservations.

The wireless mode was working in my bed-room and I was working on line it stopped after about 45minutes when my son Sumant(20years old) was on the other laptop on the same connectivity. To the best of my knowledge my son notoriously changed the settings made by Shree Shreekant; as he used to harass me to the extent of my life on the provocation and support of her mother for last three years. To the best of my knowledge the disturbing the settings made by BSNL authority is an offence( may not be cognisable). The Telephone connection[protected] is In the name of Mrs. Rajeshwaree R. Bhide.

I am requesting you to extend your assistance to restore the wireless connectivity of the same connection and worn the consumer not to disturb the same if it is really an act of offence and convey me the true facts as it is likely that I am placing a written complaint against my son as well as my wife to exploit him; in the nearest police station with additional stuff.

Hoping for your kind considerations even in the interest of future of our consciousness and rationalism of society.

I remain.

Ramesh S. Bhide.

M.No.[protected]

broadband connection on my telephone[protected]pune) is extremely slow

have asked for yearly billing last sept /oct but till date only monthly bills.mr.dilip hayal from billing section spoke to me and said ok we have recd your letter and now will bill you annually but no the current amount also shows arrears +penalty and current monthly amount.why cannot bsnl pay more attention to clients requests?service is going from bad to worst.SAD...
My last interaction also i had a problem as I did not recieve my bill for 6 months as there was error in their billing computer and since it was my first bill to be paid i had no customer number hence could not pay and when i get a bill its for a whopping amount +PENALTY.I refused to pay the penalty for what was not my fault and only paid the amount i was supposed to pay and someone from accounts called me and i explained everything to them who said never mind the penalty dont pay it and from now on as requested by you per letter we will send you yearly bill.BUT NO AM STILL GETTING MONTHLY BLLS .the current nbill also ad arrears of the last billnot paid when they had been informed why+ penalty charges rs.15 and not realsising I paid the total amount and then realised why should i pay penalty for something which is not my fault.I spoke to my franchise who said dont worry we will get back the money in the next bill.I HOPE THE NEXT TIME THEY SEND ME A YEARLY BILL..MY TEL NO IS [protected].

My telephone no. 25690908 is completely dead since 7th March 2013 may be due to the digging by the Municipal Corporation of Pune for changing the pipelines at the corner of our building. Kindly get this repaired as early as possible since we are unable to use the internet (Broadband ). All the phones from our area have been dead since then. So please get the repair work done urgently.

Kamalnayan Phute
flat no.1, Rachana Blossom, Nr. Jagdish Nagar,
behind Kasturaba Vasahat, Aundh Pune 411007

Mob [protected]

BSNL PUNE — Broadband not working

My BSNL telephone no. is[protected]. Broadband connection is not working for last five days. Complaint registered, but only tossing from one office to another office.