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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Sep 10, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 554

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K
kasinadhuni
from Hyderabad, Telangana
May 11, 2011
Resolved
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Address: Andhra Pradesh

mobile no [protected] inspite of several requests do not disturb service not activated.please activate dnd service and stop sending unwanted sms immediatly.
Aug 13, 2020
Complaint marked as Resolved 
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    M
    mallikarjunmanjula
    from Akkarampalle, Andhra Pradesh
    May 11, 2011
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    Address: Haveri, Karnataka

    Dear sir My preoaid mobile no is [protected]. cricket alert is activate on my mobile and we can't de activate that. also not connected to customer care . If we call to customer care it automatically disconnected. And try Maximum time. So plz de-activate this offer. It's my humble request sir plz... or plz send de-activation code. thanking you
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      bivansu
      from Kharagpur, West Bengal
      May 11, 2011
      Resolved
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      Address: Howrah, West Bengal

      Dear Sir/Madam

      I am BSNL Prepaid Mobile Customer, My Mobile No.-[protected]. I would like to inform you that on 10th of May 2011 at 9:35:42 pm, I made a recharge of Rs.110/- through BSNL Portal Site (http://portal.bsnl.in/rc/aspxfiles/login.aspx) with Transaction ID – TXE[protected] and Bank Transfer ID - IB FUNDS TRANSFER-[protected] But neither the amount nor the validity has been credited to my number, were as the amount has been debited from my account. Kindly help me regarding the above matter as my validity will expire today (11.05.2011).

      Thanking You

      Regards,
      Bivansu Das
      [protected]
      Aug 13, 2020
      Complaint marked as Resolved 
      Dear Sir/Madam,

      Thank you.

      Reference my complained Dated 11 May 2011 please note that I have got refund Rs. 110/- from BSNL .

      Thanking you,

      Bivansu Das
      [protected]
      Dear Sir/Madam

      I am RELIANCE Prepaid Mobile Customer, My Mobile No.-[protected]. I would like to inform you that on 24th of june 2013 at 03:30:00 pm, I made a recharge of Rs.220/- through RELIANCE Portal Site (www.rcom.co.in/‎) with Bank Transfer ID - IB FUNDS TRANSFER-[protected]. But the amount has not been credited to my number, were as the amount has been debited from my account. Kindly help me regarding the above matter.

      Thanking You
      sir i had transfer my 5000 ammount but i did not get it in my another account...my transaction details is showing the the fund is transfer in IB FUNDS TRANSFER-[protected] sir plz help me...my account no.is[protected], a/c holder name is mudit kumar gaur and the date of fund transfer is 14/04/2013 sir plz help me to refund my ammount..my no.is [protected] and [protected]
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        S
        srinivas p
        from Hyderabad, Telangana
        May 11, 2011
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        Address: Nalgonda, Andhra Pradesh

        when i put my prepaid sim into the mobile, not showing any thing, when i switch on my mobile not showing anything it's showing only mobole logo only.So
        i think this sim is out of order so please kindly assit me how to recover that sim.
        My Name:Mutyala Vishwa Prasad
        My No:[protected]
        My Address:H No:4-41
        Village:Janampally
        Mandal:Ramannapet
        Dist: Nalgonda
        State:Andhra Pradesh
        My Mail ID:[protected]@yahoo.co.in
        Aug 13, 2020
        Complaint marked as Resolved 
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          P
          prem_bw
          from Bankura, West Bengal
          May 11, 2011
          Resolved
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          Resolved

          The BSNL WLL mobile handset which I have got from BSNL after getting new connection is very old and bigger in size. The name of the set is YUNDAI CURITEL.

          Please suggest me some smaller and good brand handset like Nokia, LG, Samsung, Sony ericson, Panasonic etc. with powerful signal which I can purchase by my own from market and configure it from the BSNL office...
          I have few more question---
          1. What is the specification/type required in the handset which i can purchase from the market ??
          2. Is WLL and CDMA phone similar??
          3. Can i use any CDMA like tataincom etc. and get it configured from BSNL??
          3. How to get internet connection from WLL handset??
          4. Is the BSNL Tower (for Signal) of the WLL and GSM mobile phone (like cellone) same ??
          Aug 13, 2020
          Complaint marked as Resolved 
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            R
            rasiry
            from Hyderabad, Telangana
            May 11, 2011
            Resolved
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            Address: Hyderabad, Andhra Pradesh

            I APPLIED FOR MNP FROM BSNL (PREPAID) TO IDEA (PREPAID) FOR THE MOBILE NUMBER [protected] (UPC BA452789) IN THE MONTH OF APRIL 2011.

            ON 30TH APRIL 2011, I RECEIVED A MESSAGE CONTAINING "DEAR CUSTOMER, THE NO SERVICE PERIOD IS EXPECTED TO BE OF 2 HOURS. THE TENTATIVE TIME AND DATE FOR THE ACTIVATION OF YOUR NUMBER IS 30/04/2011".

            FROM 1ST MAY 2011 BSNL PEOPLE HAS DISCONTINUED THE MOBILE SERVICE FOR MY NUMBER [protected] AND IDEA PEOPLE ARE NOT ACTIVATED THE SAME NUMBER TILL TODAY.

            I CONTACTED THE IDEA PEOPLE MANY TIMES AND THEY ARE SAYING THAT YOUR PORTING REQUEST IS REJECTED AND THEY ARE TELLING WHY THE REQUEST IS REJECTED.

            AND I ALSO CONTACTED THE BSNL PEOPLE ABOUT THE REJECTION OF PORTING REQUEST AND THEY ARE SAYING THAT THE MOBILE NUMBER IS ALREADY TRANSFERRED TO IDEA NETWORK AND THE RECORDS ARE SHOWING THAT THE NUMBER [protected] BELONGS TO IDEA.

            NOW I AM NOT HAVING MOBILE SERVICE FOR THE LAST 11 DAYS. I REQUEST THE IDEA AND BSNL PEOPLE PLEASE RESOLVE MY PROBLEM AND GIVE ME THE MOBILE SERVICE EITHER IN BSNL OR IDEA WITH ANY FAILURE.

            WITH REGARDS
            K.RAMANJANEYA REDDY
            Mail ID: [protected]@gmail.com
            Aug 13, 2020
            Complaint marked as Resolved 

            Idea — Failed to provide Mobile service

            I switched to Post paid from Prepaid, now my outgoing and incoming is bared. They say that as Address is not matching or not finding they have disconnected. They asked me to resubmit Documents I have resubmitted my documents and still submitting my documents. Till now i have submitted my documents arround 5 to 6 times but the status is same no calls on my mobile neither incoming nor outgoing.

            It is big problem for me now.
            I am not satisfied with the above reply because i am not having bsnl service for my mobile number from[protected]. BSNL People has disconnected my number immediately on[protected] then how can re-generate the UPC Code. Even BSNL Simcard also showing as Invalid Sim. I already contacted with BSNL People in this regard, they told me that my mobile number is not existed in BSNL Network and is already migrated to IDEA Network.

            From that Day i am having cellular service for my number [protected]. No body is able to give proper directions to get my number active in either network.

            I need solution for my issue. Please take actions towards activation of my number [protected].
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              T
              tushar_6ft
              from Mumbai, Maharashtra
              May 10, 2011
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              Address: Valsad, Gujarat

              Dear sir,
              I'm Tushar Patel and having BSNL prepaid card no- [protected]
              Yesterday i've used Online Recharge sevice for topup my mobile of Rs. 110/-
              The problem is:- From my Bank Account Rs. 110/- debited to bsnl but I haven't got recharge yet
              my transection detail is
              10/05/11 10/05/11 IPAY/ESHP/TECHPROCESS SOL/7725716/L501_BSNL Cellon DR INR 110.00

              During Banks account page to retuning to bsnl there's some error occured due to lost of connectivity,, so may be due to it my recharge not done
              please help me,,,
              If recharge is not possible now then refund my Rs. 110 back to my account - [protected] (IDBI BANK, SURAT)
              Thanking you,
              Tushar Patel
              [protected]
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                A
                AjayGhosh
                from Chennai, Tamil Nadu
                May 10, 2011
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                Address: Tamil Nadu

                Dear Sir

                My complain request ID: 65706677 of[protected] for Telephone No.[protected] was attended on[protected] and it was very fine Broad band DSL link did not disconnect for more than two hours on[protected]. I informed the same to JTO /Aghatyer Nagar Exchange over phone and requested her to wait for one day and close my complain. But on[protected] Two field staff came to my residence and meddled with the line and waited for some prolonged time at my residence and gone with circustic smile I preferred not to entertain them and my problem started again. Unless you repair your field staff there is no point in repairing telephone line they make mockery of your administration. Kindly try to handle this matter in your way please.

                Regards

                Ajay Ghosh

                Mobile no. [protected]

                BSNL Broadband — availability of dsl link

                dear sir i've bought ur bsnl broadband connection although it was connected but the dsl link is not there in it since a week complaints have been registered in the telephone exchange but no action has been taken yet kindly do me some favour connection is on[protected] saharanpur chilkana road exchange
                My Dsl is never active.
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                  B
                  blackrose_199
                  from Delhi, Delhi
                  May 10, 2011
                  Resolved
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                  Resolved

                  Address: Murshidabad, West Bengal

                  kindly help me for deactivate the following services from bsnl
                  kindly deactivate the following swervices immediately and save us from illegall deduction
                  [protected] business stock from 56300
                  [protected] love tip for girls from 59595
                  [protected] hungama from 54646
                  [protected] hungama from 54646
                  [protected] sjoke from 52906
                  dnd immediately to the following numbers
                  [protected]
                  [protected]
                  [protected]
                  [protected]
                  [protected]
                  [protected]
                  [protected]
                  [protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  BSNL — illegal deduction from vas and d&d

                  kindly help me to deactivate the following vas from bsnl which deducting monthly subscription after deactivation this service and also stop unsolicited call and message immediately to the following numbers

                  [protected] vastu tips from 54000

                  dnd
                  [protected]
                  [protected]
                  [protected]
                  [protected]
                  [protected]
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                    P
                    Praveenv6
                    from Angamali, Kerala
                    May 10, 2011
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                    Address: Thiruvananthapuram, Kerala

                    I am using BSNL 3G connection for last 5 months, but till now online recharge for the connection taken is not possible. My number is[protected]. While I am trying they are saying enter a valid BSNL number. I have called the customer care several times and they are also not responding to this problem, they are saying it might be network problem. If they say that online recharge won' t be possible i would prefer another connection in which easy recharge is possible. They had cheated me by saying you can charge this online.
                    I too agree with this complaint. I also faced the same situation while trying to recharge online. Recharging was possible half an hour before this happened. I don't know how my number became invalid in half an hour... None of the customer care people are responding to this complaint. There is not even a complaint forum available for this.
                    I too agree with the complaint posted. I too faced the same problem while trying to recharge my bsnl number online. I did first recharge successfully. while trying to do the second one they said enter a valid bsnl number. I don't know how my number became invalid in half an hour. It created lot of inconvenience as I was travelling. None of the customer care responded to this. Not even a complaint forum is available for bsnl to help with these.
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                      S
                      sarfraz ahmad
                      from Pune, Maharashtra
                      May 10, 2011
                      Resolved
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                      Resolved

                      Address: Bokaro, Jharkhand

                      Sir,
                      I Sarfraz ahmad from Chandrapura Jharkhand. I using WLL internet but i didn't receive net bill, I purchase BSNL WLL data card ( linktop CDMA 2000 1X) date 28/06/2010 telephone no=[protected], ESN=021C2C6B

                      I am not recieving my WLL BSNL bill from last 10 months. kindly provide my WLL BSNL bill details immediataly.

                      thanksfully
                      Sarfraz Ahmad Siddiquee
                      chandrapura
                      [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Respected Sir,

                      On 4 feb 2011 , i submitted my bsnl broadband bill through this website:

                      portal.bsnl.in



                      Now even after payment , my broaband has not been started , moreover when i called bsnl representative , they told me that i have outstanding bills.That means they didnt recieved my payment , i pais 3323 INR, and cleared all balance , but they say i have outstanding bill of 3700 INR ! Please help me sir.



                      Here details of that transaction:
                      Consumer name: ramesh chandra kashyap

                      Circle: UE-UP(EAST)

                      SSA: KNP

                      Portal transaction ID : X[protected]

                      Phone Number : 2224029

                      Bill number : [protected]

                      Unique ID: [protected]

                      Bank Transaction ID : 23528920

                      Amount : 3323.00

                      Receipt no.[protected]

                      Transaction status : Successful

                      bill paid date 4 -2-2011


                      Receipt confirmation date: 4 feb 2011


                      SBI REF. NO :[protected] i paid through online banking through SBI) , i recieved this no. on my mobile.


                      AND NO RECEIPT IS GENERATED AS THEY CLAIM, SO I HAVE TO COPY DETAILS FROM WEBSITE.



                      Please help me sir, i think my money has been wasted.
                      Since no receipt is generated , i have attached the copy of webpage ! Please do help me sir.




                      Thank you,
                      chandan
                      [protected]
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                        R
                        rahulnair203
                        from Pune, Maharashtra
                        May 10, 2011
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                        Address: Kerala

                        pls send my call history from 1st november, 2010 to my email address([protected]@gmail.com)


                        my mobile no. [protected](bsnl prepaid)

                        thanking you sir,
                        (call history required)
                        Pls send my call history from 12th April 2009 to 20th July 2009 to my email address which is [[protected]@ymail.com]. My home address is D-403, Vanita Park, Bhatar Road, Surat - 395017, Gujarat, India.

                        My mobile no. [protected] (bsnl prepaid mobile)

                        Regards,

                        Jayshri B. Pancholi
                        please send me the call history of my number to my mail id [protected]@gmail.com my mobile number is [protected], , , , , please send me soon...
                        please send me the call history of my number to my mail id [protected]@gmail.com my mobile number is [protected], , , , , please send me soon...
                        pls send my call history from 1st june, 2013 to my email address(umalu.[protected]@gmail.com)


                        my mobile no.[protected] & [protected] (bsnl prepaid)

                        thanking you sir,


                        Malu
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                          M
                          maheshmkulkarni
                          from Kolhapur, Maharashtra
                          May 10, 2011
                          Resolved
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                          Resolved

                          Address: Ratnagiri, Maharashtra

                          i have submitted a form for PYARI JODI OFFER on my land line. i got a new sim card on which 1000 SMS and 1 GB internet was free for first month. i send SMS to concerned number told by Customer care officer dapoli for starting net facility, even i have talked with district nodel officer, ratnagiri of BSNL. he tried to activate the same but not activated. i have proff of SMS send to BSNL. till my facility was not started. what i should do?
                          Mahesh
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            L
                            libbydsouza
                            from Mumbai, Maharashtra
                            May 10, 2011
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                            Address: North Goa, Goa

                            my bsnl mobile balance is being deducted for using service of wap.handygo.com/bsnlw/dfever. i have not subscribed to any services, please discontinue this service, since my balance is deducted unnecessarily.
                            Please discontinue the subscription. I have received a message on my BSNL Mobile -"thanks for using our service.To kow more please click @ rs8' This is received on my mobile. I have to discontinue this service immediately as my balance is deducted.
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                              J
                              justys
                              May 9, 2011
                              Resolved
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                              Resolved

                              Address: Kerala

                              Dear sir

                              I want to pay the telephone bill using federal bank netbanking system, but I am not able to open the gateway from bsnl site.Kindly rectify the problem.

                              Thanking You
                              Justy S
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Dear Sir,

                              TO WHOMSOVER IT MAY CONCERNED

                              My land line no.2544119(Ernakulam-bsnl) is not working properly for the last one month. Complaint is the Caller can't hear our voice though we can hear caller's voice. Number of times I have registerd the complant but everything is in vein.
                              Kindly rectify the complaint


                              thanks,

                              Radhakrishnan.A.N.
                              online payment cannot be made.
                              I cannot get the site ernakulamtelecom.gov.in
                              padayattil,

                              If ernakulamtelecom.gov.in is not working then use in http://210.212.232.34/index.html instead, it will work as long as the website is up and running.

                              It is indeed a shame that officials do not pay attention to the running of online services like these that bring revenue to them !!
                              My landline No is 2402992 I am not able to login your website
                              when it will be working?

                              dr k t george
                              The ernakulamtelecom.gov.in is almost everytime not working and I am not able to pay the bill online using netbanking. Is there any alternative for paying online.Kindly advise.
                              I ANT TO PAY THE BILL BY ONLINE HDFC CREDIT CARD.. IWAS REGISTERED FOR IT LONG BACK.BUT NOW I AM NOT ABLE TO GET IT

                              FRANCIS K C
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                                blackrose_199
                                from Delhi, Delhi
                                May 9, 2011
                                Resolved
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                                Resolved

                                Address: Murshidabad, West Bengal

                                please help me the following matter from bsnl
                                kindly deactivate the following services immediately and and stop unwanted call permanently the following numbers aso
                                [protected] love from 52906
                                [protected] beauti tips from 51819
                                [protected] pt from 52906
                                [protected] handygo from 5678
                                [protected] love compalibility from 51819
                                [protected] love tips from 52906
                                [protected] cri from 52906
                                [protected] gita from 52906
                                [protected] cri from 56505
                                [protected] sbj from 52906
                                [protected] vastu from 54000
                                [protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                BSNL — illegal deduction from vas

                                i am raghunandan kundu .my mobile no: [protected]

                                voice chat service from this operator[protected] has activated before 3 months .i have deactivate it by deactivation process and got feed back for deactivation.but still deducting from this service @rs30/- gradually. i have compliant but crocodyle tears. kindly help me to refund my money as soon as possibile
                                kindly help me to deactivate the following services from bsnl and and stop unsolicited calls the all following numbers
                                [protected] prbt from 56700
                                dating from 558888
                                [protected] ht from 52906
                                [protected] prbt from 56700
                                sh from 52906
                                [protected] dush from 52906
                                [protected] gm from 52906
                                [protected] ht from 52906
                                [protected] lbt from 52906
                                dnd to the above numbers and following numbers also
                                [protected]
                                [protected]
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                                  Ramraj K
                                  from Chennai, Tamil Nadu
                                  May 9, 2011
                                  Resolved
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                                  Resolved

                                  Hi Sir,

                                  I have recharged my bsnl 3g sim with 103 Rs in bsnl.portal.in.

                                  The transaction of status is showing as successful in transactions, they have deducted the amount from my bank account, but i didn't receive any message about the recharge.

                                  Transaction details

                                  TransactionID :TXE[protected]

                                  Receipt no: [protected]

                                  Mobile no:[protected]



                                  Please help me to retrun back the amount or get recharged for Rs.103
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    S
                                    SudiptaKaul
                                    from Delhi, Delhi
                                    May 9, 2011
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                                    Address: Jamnagar, Gujarat

                                    Hi,

                                    My Father, N. B. Samanta (9 Patel Colony, Jamnagar) has lost his BSNL SIM Card.
                                    His mobile number was [protected]. He was travelling to Kolkata.
                                    Please BLOCK the number with immediate effect to prevent any misuse-mishap of the same.
                                    He is available currently on [protected](Bengal). Details can be confirmed if necessary.
                                    Please take this issue on priority to avoid undue nuisance.

                                    Thanks,
                                    Sudipta
                                    mobile theft
                                    my nokia made mobile along with sim card lost while traveling, please block the sim card to avoid misuse

                                    my lost mobile No. [protected]

                                    my present mobile No. [protected]

                                    RES. no. [protected]

                                    if this is not in your purview please forword it to bsnl complaint cell
                                    Dear sir,
                                    I (Naveen Makkar) Have lost my BSNL SIM Card which no is [protected] in Uklana mandi Dist Hisar
                                    Please block my sim my new no is [protected].I have lodge a complaint in uklana mandi Police station
                                    Thank you
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                                      rammohan_18
                                      from Bengaluru, Karnataka
                                      May 9, 2011
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                                      Address: Kolar, Karnataka

                                      I am a prepaid mobile subscriber of Bharat Sanchar Nigam Ltd (BSNL). Without any authorisation by me, amounts are being often deducted by BSNL in the name of FIFA service and Hamshakal. We dont exactly how this sort o[censored]nauthorised deductions can be stopped. This is going on since several months. I have sent messages for unsubscribing to the number from where they have deducted money but not action has been taken. Hence, I want BSNL to stop unauthorised deductions by such people forthwith. Else I will have to claim amount deducted aloongwith damages from BSNL through consumer forum at Kolar. Hope BSNL will take immediate action on this complaint. Thanking you.
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                                        R Sudhakaran
                                        from Ernakulam, Kerala
                                        May 9, 2011
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                                        Address: Alappuzha, Kerala

                                        Our land line no [protected] is not woking properly for the last 25 days.Two telephonic coplaints and one written complaint were made but no body turned out for reparing. it is pjone in the name of an Exservicemman who prefer BSNL rather than any other connection. is BSNL forcibly tryong to avoid land line comnection.Pl look in to it at the earliest
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