Bharat Sanchar Nigam [BSNL] Complaints & Reviews

sir,
i am very sorry to complaint your services, that our sim is taken as life time connecction, and changed to new excel ananth.inthe last date of charging rs.200 or above coupon we charged it with rs.200 but the net work was bussy.many time i try for the same. but unfortunately we cannot charged it with that copoun and try in another phone but cannot charged. now our sim is in grace period up to 25th december.we are not ready to use renewal coupon, because it is not our mistake.if you are interested in your costomer please take necessary action, if not we will change our sim to another companies. yours faithfully,

Respected sir,
I want to get Original CellOne LOGO on my mobile screen which was missed on 22.nov.08 night due to misused by kids. my mobile no is [protected] & my pohne modle 6600 nokia

I have a complaint to make since I am unable to call some US numbers from my post paid connection as it always says that "all line sin this route are busy' This is only for few numbers and other US numbers are working fine.

I am trying to call up BSNL call center for cellone in chennai at[protected]. I choose English as teh language and main menu as sub option. Then I choose 9 for talking to an representative. There after there is no response. I have tried all other options to speak to someone without sucess.
I am not sure what they are attempting by not answering the complaints.

SIR,
MY PH. NO IS[protected]. I HAVE THE PH. DETAILS OF OUTGOING & INCOMING CALLS OF LAST 2 MONTS.

THANKING YOU.

I recently got my broadband connection, i dint receive any bill for last month November, but i had a call from bsnl that ur last date to pay the bill is November05 still u dint pay likewise, how do i aware of the date without receiving the bill and why should i pay surcharge for ur department fault .

I am unable to open the website bbservice.bsnl.in, to see my usage details. past 10 to 12 days, also not able to access quickly, Shall I surrender the connection, I got connectionin July 2008 only, I came to knew with in SIX months We can surrender the MODEM, becasue From the installation till I am not Satisfied, so many times complained, Contacted Line men, but not use. Kindly reply atleast for this message.

MOHANKUMAR.M
Ph.[protected]

Dt.02.12.2008

I MATHAI USING THE CELLONE POST PAID CONNECTION... I AM ALWAYS HAVING TOUBLE WITH MY BILL AND EVERYTIME I MAY HAVE TO GO TO THE ACCOUNT SECTION AT BSNL AND HAVE TO CORRECT THE BILL ... WHEN I GO THERE I WILL BE AT LEAST GETTING CHANGE IN AMOUNTOF AT LEAST 200 RS... IN MY BILL... MY CELLONE NO IS [protected]... KERALA COCHIN...SO PLEASE HELP IN RESOLVING THIS PROBLEM

My phone No.[protected] bill amount Rs.295.
Paid by ch.03128 and paid by my bank on 05128. The payment neither acknowledged in spite of my repeated calls to the customer care No.111 and I am getting pre payment calls ti8ll date which is irritating and falls bellow high state vodofone care. I feel there seems to not much of correlaation between various depts for effective and satisfying funcntioning of vodoffone services. I req.this may kindly be set right under intimation to me pl. Awiting your conformation of payment, thanking you baminirajaram

Receeived wrong bill for March 2008..on 20thApril

6 months of meeting, applications and request calls at various BSNL offices in Chandigarh and Panchkula cost me no less than 5000 rupees in fuel

costs of loss of office and business hours not counted

harassment not counted

repeated assurances by BSNL officers to no avail

Finally received corrected bill on 25th October and paid it

BSNL accepted error in sending bill after 6 months

i want compensation for harassment, loss of business, and fuel charges

The fault with my Broadband is that it opens easily, but the connection goes off in 10 minutes. I have to turn off the computer and log on once again and log on to Broadband anew. This has been happening since a long time. Complaint docket No. E8126 on 4.12.08. I want to speak to a Customer Service official, since this is not a common fault. The last few times I have rung up 1500 I have been told that My landline No. does not have any Broadband connection. I feel helpless as I can not work without internet.

hi,
This is to inform about bsnl broadband. Its not connecting properly for me. I had complainted in bsnl office here .But had got no responce. I hope you will respond to this .
Its showing me error :-678.
my no:-[protected]

Dated: 06.12.2008

To,
The Concerning Officer,
Communication Department
Muradabad


Sub – Complaint against Telephone No.[protected]


Sir,

You are requested to please solve our Telephone problem because our telephone has been disordered before one month, I had complaint at tel. no[protected]
(Mr. Mitrapal Singh) approx 20 times by phone but nothing response received after that I forced him then he said, “I m not your servant” he misbehaved me I had complaint three times to S.D.O. No.[protected] by phone but he did nothing also.
I am Sales Tax & Income Tax Consultant so my work is depend on this number because I have taken broadband also, I don’t have use any other landline number, through it I have great loss.

So I request to you please solve our telephone problem immediately, otherwise I will file a case in Consumer Court.



Thanks & Regards

Yours Faithfully


(Javed Malik)
Malik & Associates
Account & Tax Consultant
116-K, Feel Khana,
Muradabad – 244 001
Telephone No.[protected]
Mobile# +91-[protected], [protected]

i am not able to check my net usage on the net. The bsnl site for checking your net usage online is not working.

Sir,
My Telephone no:[protected] is dead for the past 30 days. In spite of booking of complaints no action is being taken to rectify it. I was told that its due to "Cable Fault",

for last 1 month i am not able to see my usage details. I have my portal ID and Password. Previously i used to see. Now only i am not able to see. Please do the needful

My phone[protected] is dead for the last one week.

i'm from madurai, tamilnadu, india. i have use the BSNL Dialups for using internet before 3 years. i have close my Phone connection before 2 years. i have finish all the amounts and they have return the deposit amount also. Until now they are sending the bill the amount is rising.

The telephone is dead for the last one week and complaint was already booked. But no action taken so far. I could not use Broadband connection because of it. Even the Lineman and JE not responding inspite of repeated requests.

I lodged a complaint from my mobile to 1500 on 02.12.2008 since 1st Dec evening the connectivity has not been restored. Inspite of my followup with your officials my nett has not been restored .For your inefficiency why should I have to pay rent for 4 days and like this my phone No. 23774064 was not functioned last week 16th 23rd November inspite of my severe followup no proper response from any of the official. Since nobody is lifting the elephone and like windfall if any body lifts also no redressal. I am ashamed to saythat my entire family owns BSNL& cellone connectivity. My mobile connection is [protected]