Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I wnated to deactivate my EVDO data card as it's speed is deadly slow and is about useless to pay Rs.750 per month and went to Panbazar(ASSAM) BSNL office with the required documents as mentioned by the customer care, but the employee responsible to handle this case did not responded me properly, instead of that, he asked me to submit a document somthing called "DEMAND". I havn't received any document from the BSNL authorized franchisee "FIRST CHOICE" which is present in, B. Barooah Road, GHY-07" at the time of purchasing it. They had just gave me a money receipt from their own and a receipt of BSNL. when I shown these to him he said that it might illegal device, I just can't understand how these people are employed in so importend post.

helllo
em priyanka
my bsnl number [protected].sim number is[protected].
my prepaid sim card has been rejected. now what to do????can i get duplicate sim?????

[protected] is not activated

sir
I am a BSNL user, & my mobile no. is [protected]. I want to unsubscribe Bollydood Diva WAP services from Indiatimes.com from 58888. Also it is going to renew every month for Rs. 30/-. I do not know, how to stop the service and never use the service for a single time and do not know what the service is. You are requested kindly stop the service immediately. Thanking you in anticipation.

please unsub my wap video cellone no [protected]

plz.. send my bsnl duplicate bills
and any information

Hi BSNL Team,
Iam dialing this number[protected] from 2 years but since last 6months, there is computerized operator responding message as follows:- NO TELEPHONE IS WORKING WITH THIS NUMBER. I am very confused plz help or give the new number if it changed. The owner of the phone is Mr. Abdul Rasheed from (malakpet)

Regards,

Syed Naseer

Dear Sir,

We, Orient Blackswan Pvt. Ltd. hyderabad, require a new connection at K- 5, Plot no. 9/10, IDA Nacharam, Adj.CDC Towers, Hyderabad. The Call center in CDC Tower at IDA Nacharam is shifting to other place. so we request you to provide us at least a connection.Your reply / suggestion in this connection is highly appreciated.

From
A.Srinivas Kumar

Dear sir

Our telephone since Two weeks our land line not working.please our tele phone no[protected] MS Makta, Khirtabad. please do the need full urgently. we are many times giving complaints but still not clear that problem.please do the urgently.


From,
G.Dharmaiah
M S Makta

Sir,

I am Thalam Krishnamoorthy Ramasamy, right now residing at 17/C-9, Vedhantha Desika Homes, Seshadripuram, Srirangam, Tiruchirappalli - 620 006. On 15/04/2009, I surrendered the BSNL telephone no. 23062573 at Vivekanandhanagar colony, Kukatpally, Hyderabad - 500 072. Till date I have not received my deposit amount from BSNL Hyderabad. What to do for getting my amount immediately. I cannot able to come to Hyderabad for this. I will be very thankful if the amount been sent to me in the above address immediately.

T.K.Ramasamy.

[protected]

[protected]..puk number

please sir [protected] puk number plz

during my tenure in hyderabad 2008-11, my mob [protected] under venella plus validity upto 2023 continues. as I am in my native state West Bengal i like to continue. But my money has taken by bsnl ads through roaming. so, if roaming charges removed I can used at random like before. and let me know how to put recharge here for getting spl services e.g. 1p./per second and the value Rs.37/ 41 etc.

ASIT B SAHA, MANAGER UCO BANK, KOLKATA.
[protected]@yahoo.com

my number is

My number is [protected] while swicth on it ask puk code and my Serial number is[protected]H

my simcard is demanding sim puk my phone number is [protected] and my sim serial numder is[protected] plz tel me puk number

my sim requires puk code plzzzzz snd me

dear sir,

any problem your bsnl broadband & any computer hardware problem.
please call me.


Devendra varma :- [protected], [protected]

broad band connection to my residential tel no 26912005 is disconnected not yet restored even after sending fax

payment due are cleared why broad band is not restored for the last more than 10 days even faxes issued for restoring broad band connection to my residentiao phone no.26912005

Hi,

I had applied for new connection through udan scheme from bsnl online with the lead number MHPUN[protected] the person collected the doc from my house but did not give the connection i got the call from the Mumbai office they suggested me to give visit to the Hadapsar office I visited the Hadapsar office spoke to the udan team they said the wire line broadband is not fess-able why? the DP in my society use to have around 20 connection 10 years back & now there are only 6 connection due to mobile era when i question the same thing to the so called engineers in the hadapsar office they said that the cable laid by BSNL was 15 years back & due to municipal carrying road work every year that cable is beyond repairable state & BSNL will not dig road & put new cable for only consumer what a shame ? also the engineer said that line in my area has humming noise issue & it will not be fixed ever why? more over they did not offer alternative option like evdo orwell to me I think bsnl's good technology has gone waste because of the people that they have hired not at all cooperative not at all helpfuly no wonder the private player like air tel idea reliance tata are making big money using the BSNL network.

Dear Sir,
My Teliphone No.[protected] And Brodbend Not Work from[protected]. several Time Call Related AM and SDO, phone.
But my problem not sotout till date.
please check and solved my problem as soon as urlyar,
regards,
Jitendra
Singer india Ltd.

BSNL landline with broadband — Broadband service not started since Nov'2009

REQUEST TO TRANSFER THE PHONE UPON CHANGE OF QTR ON 24.10.2009 RECEIVED BY HARIDWAR OFFICE ON 26.10.2009 .AFTER PERSUASION AND COMPLAINING TO BSNL OFFICE EVEN TO CORPORATE PHONE GOT TRANSFERRED ONLY ON 18.12.2009 BUT BROADBAND NOT STARTED .NOT ABLE TO USE THE INTERNET SERVICES SINCE NOV'2009 TILL DATE EVEN MANY PERSONAL VISITS ,PHONE TO SDO & LINE MAN .

My landline no [protected] brodband internet are not working my contact no[protected] and [protected] [protected]

murthy

Landline and Broadband Internet not working from Aug 23rd 2010 My Home Landline : [protected] and Broadband internet of BSNL are not working since 23rd August 2010 My Contact # :[protected]

To,
The Area Manager,
BSNL, Hyderabad.

Sir,

My land line phone number 27402477 last 18 years in my use and at present after three years land line phone number 27402477 creating problems. I request to you kindly arrange the wireless phone in the same number to my residence. I am waiting for your reply.

Thanking you,

B. VENKATESH
H.No.2-2-185/24/36/B, New Number 1665, Malikarjun Nagar, Bagh Amberpet, HYDERABAD - 500 013, Cell: [protected]

BSNL Land Phone — Refusal of Call Details

I was provided by a company phone facility with BSNL land line.i was supposed to submit the call details for official claim purpose.BSNL officials unnecessarily delay in providing the print out of the call details.They ask us to come tomorrow,day after tomorrow ,give us excuses like internet is not working,PC is out of order.
My request is let them provide this as an additional service and charge us nominally for this extra service,we are prepared to pay.
My opinion:poor customer care of PSU indirectly help the Pvt telecom companies to grow.Is privatization the need of the hour?

I am a BSNL Land phone subscriber with No.[protected] [Nagole Exchange]. Since 4-6 months, my phone is going COMPLETE DEAD condition at least 2-3 times a month.This has been complained thru the Customer Complaint No.198 several times. After the telephonic complaint, the telephone becomes through before 2-3 days sometimes and within 1 week the other. The problem is being rectified at their end only during each time till now. Again after 2,3 weeks I am facing the same problem again. At present also [16th Feb 08] the Phone is dead since yesterday morning.

But even after this type of poor service, every month I am receiving the full Billing and all of my bills are up to date as on today. [You can verify the records for my updation of bill payments always before Pay-by-Date]. Once again I say that we are facing this only problem since 4-6 months and twice or thrice per each month.

I am referring particularly that this complaint doesn't mean that, as and when I complain, the problem is not getting rectified, but it mean that why the problem is getting very frequently. It is all very disturbing for the Customers because as and when the communication is required in emergency, if the phone is dead we are getting annoyed and what is the use of this No.1 Telephone network???

my phone[protected] is dead since six months, numerous complaints, numerous visits... looks like there is a serious problem within BSNL and it calls for privatization... Only then can we expect some service

Sir
My Land line number is[protected]. It is not working from 13-june-2008. Complaint registered number is L049. I called to GM Kollam (number[protected] two days and not yet get corrected.
Kindly do the needful as early as possible

Thanking you

Subhash kumar C.V
Cell- [protected]

My telephone no [protected] last one telephone totally dead
my complaint no 96311 dated 040708

Respected Sir,

My telephone Number is[protected], recently my telephone bill was not come to postal up to date. now my phone will be OUT GOEING CALL disconnected. Very bad service given to BSNL, Immediatly take positive action in this case.

Thanking You,

SABARI GIRISAN. T

Sir,
My telephone is out order till 01/09/2008, I am already complained at nearby telephone exchange, but no result at all.
So please take necessary action for my favour.
My telephone number : [protected]
My cell number : [protected]

Sub: My land phone No.[protected]

Please be informed that during the last 2/3 months I am unable to use my land phone facility in a positive way due to one or other reasons. Initially it was dead, afterwards there is no incoming bell to this phone. This phone connection is coming under Nediyavila (Sasthamkotta) exchange and I made a number of complaints to them, but there is no positive response from the department.

I request you to pls look in to this on urgent basis to enable me to use this facility.

With regards,

Sudarsanan Pillai

Sub: My land phone No.[protected]

Please be informed that during the last 2/3 months I am unable to use my land phone facility in a positive way due to one or other reasons. Initially it was dead, afterwards there is no incoming bell to this phone. This phone connection is coming under Nediyavila (Sasthamkotta) exchange and I made a number of complaints to them, but there is no positive response from the department.

I request you to pls look in to this on urgent basis to enable me to use this facility.

With regards,

Sudarsanan Pillai

Subject: Telephone No.[protected] Is now dead.

Dear Sir,
For last two months my land phone has been frequently dead. Moreover by chance when it remains alive, heavy noise occurs.
I booked so many complaints through Phone no. 198, no positive action yet been taken.
Today (16th October, 2008 at 4pm) the phone is totally dead. Please take necessary action and do the needful as early as possible.
Thanking you,
yours faithfully,
Rakhahari sen
5A/18, Madhusudan Dutta Path, City Centre, DURGAPUR-713216, West Bengal, INDIA

BSNL Land Phone — phone&broadband

Respected sir,

I am a subscriber of BSNL landline[protected] in Chottanikara exchange. My phone isn’t working since last 15days. I have broadband connection also.Since the month is over I couldn't able to use atleast the available free usage.I complained many times in the exchange I have gone and given a written complaint also but they have no response.
so i humbly request you to enquire and take necessary action.

yours faithfully
Kuriako Jose Mob-[protected]

sir
i regret to inform you that my broadband connection is not steady it gets disconncted again and again i made several visits to bsnl office but its no use my no.[protected] now i am really fed up visiting bsnl office i stay in margao-goa i have taken unlimited plan of Rs 750/-

kindly help me out and resolve my issue

thanks
sayed mohidin
[protected]

Sir,
My telephone is out of order from 01/11/2008, I am already complained at nearby telephone exchange, but no result at all.
So please take necessary action for my favour.
My telephone number : [protected]
My cell number : [protected], [protected]

My phone is not working since five days, so please take a action on the given complaint hope it will do it as possible as fast.
Thanking You,

Hi i have a nokia 3220, the phone is asking for a security code, when i switch on the phone. probably i think its the sim pin. i tried all numbers from default 12345 to most combinations, but it keeps saying code error, i also tried different sim cards it still does the same. Iam not sure how to release it, please help me out.

Phone No. [protected]
Card No.[protected]
MODEL: NOKIA 3220

my sim no[protected]N demading puk code giving code no its showing sim rejected

Puk code is answer.

Orissa.joda

my sim no[protected]N demading puk code giving code no its showing sim rejected

Landline connection
Two years ago when i approached bsnl exchange at Laxmi road for a land line connection at my house in Vivekanand Gram phase -2, i was told by the officials that there are some problems in providing landline connection right now, and i should take a WLL connection instead for the time being, which will be converted to landline very soon.Thus left with no option i agreed for the WLL connection.Since then, it has been almost two years, and i have requested all the concerned staff of Laxmi road exchange including the SDE, a number of times, to convert my connection to a landline but to no avail.Meanwhile many people in my neighbourhood have been provided landline cnnection after me.A WLL connection without broadband is useless for me and i am contemplating to surrender the same very soon.My wll no is[protected].Is this the way bsnl is going to survive.Is any body in bsnl listening ???

sir iam take sim not working

ple send me fans number sir

BSNL - Prepaid — Excess Amount charged for Caller tune

Sir,
with due respect I inform you that I am subscriber of your company bearing mobile no [protected]. I have subscribe for a Callertune RBT no. 102027, for this service I have Charged Rs.25/- on 04.12.2009, Rs.12/-on 09.12.2009 & Rs. 12/- on 10.09.2009 as RBT Reneual charges. Rs. 12/- excess charged for the same RBT. I want to register a complant for the same purpose therefore I have call make calls 4 time on ur customer care no. 24365 but not yet register my complant by ur executive.
So please do for needful
wishing your kind anticipation.
Thanking you
Vaibhav S Tarale

my BSNL, prepaid GPRS 230 connection is not working properly. i use data card(HSPA USB Modem), the net work comes as BSNL-EDGE, after initilizing the signal, it checks ofr user name and password and then writes as 619A connection or sometimes 797A connection to the remote computer can not be established so modem is closed.The BSNL tower is hardly 100 meter from the home, even then.

i get this writing many times a day. this is not good for any user.

kindly correct it.
my BSNL GPRS 230 PLAN SIM No. [protected]
BSNL-EDGE network

From
Vikas kumar
Jhansi
mobile no.[protected]

Sir,
I am Prasad Pore. I have prepaid service ([protected]). By mistaken I replied to service 54000 (Seeing cricket live score). Activation charges are not mentioned there. When I activated that service, my 30/- were deducted. I called customer care and send a message UNSUB ALL to 54000. But still that service is in activated status. I think this is a big fraud to customer by not giving the charges and deduct large amount.

http://portal.bsnl.in/bsnlcca/login.aspx this is BSNL Complaint Booking site.
add me in facebook https://www.facebook.com/raju.burnpur

I paid my telephone bill Rs. 2172/- at cash counter of sahid chowk vide receipt no. ISR 0053670 dt 16/1/2010 against my telephone no.[protected] but the connection still not working. I have contacted many employee of BSNL but any action is yet to taken. Kindly make the line opeartive.

My Name is Umesh Kumar, at H208, adarsh nagar Dhurwa ranchi, My Land line No. [protected], my internet connection is disturb from[protected]th day) i have more time call in BSNL office near HEC Sachivalaya, but tow person come to my home and check and say this line is disturb from main telephone exchange and no any response from there, please current action for this matter

complaints

My Name is Aditya Dalmia, at C/903, shree ram gardens, kanke road, ranchi, My Land line No. [protected], my internet connection & telephone line is disturb from 13-07-10 i have more time call in BSNL office near Sahid Chowk and no any response from there, please current action for this matter

My landline phone is dead for last 1 1/2 months . Even after repeated complaints - still not rectified . HELP

[protected]
B D Singh
2132 Vijaya Gardens, Baridit
Jamshedpur

dear
sir,
i want to take broadband connection, and i hav already give comfermation to
telephone office, and told me waited 15 days, , but no any action were takn
and i ahve so emergency to take connection.


so, sir plz take a serious actin, , for this i am very great ful to you.
my address areas, , , , Mr. rajendra tiwary... d5 saltex conoy, deputy para kutchhery cowk ranchi

To
SDE
Telephone Exchange
Gumla
Gumla, 17 Aug. 2011
Dear Sir,
I inform you that my PNT no. is 222114.
(a) Today (17-AUG-2011) my Telephone function became start at 1 p.m., but at 4 p.m. STD facility out of order and at 5.p.m. Telephone set became dead.
(b) This no. has Broadband service is out of order when connect to internet error 678 message is come.

Kindly take action immediately.

we do not getting landline telephone bill phone no[protected] and[protected] from april 2011. This phone is in the name of state bank of india, torpa branch. Phone has been disconnected. Please send duplicate bill without delay. However we are getting regular bill for telephone no[protected]

Branch Manager, Torpa Branch, dated 27/08/2011

Dear Sir
On my Mob. no. [protected] many times i got msg. from no 1255020 (sikh devotional pack) it is automatically activated and per month about 30/- rs deducted from this no. I talked many times with customer carebut their reply was unsatisfactory and vague.

So. I want to UnSubscribe this plz..

My Nokia 5800 XpressMusic Mobile Set with IMEI No. [protected] using BSNL Post Paid No. [protected] was lost on 07.04.2010 in Ranchi (Doranda Area). The FIR was lodged in Doranda (Ranchi) Police Station on 08.04.2010. I had purchased the mobile on 28.10.2009 from Nokia Priority Centre, Main Road, Ranchi (Jharkhand). Kindly do the needful so that the same could be returned back to me.
Please help me to get the set back to me.

Dear Sir
I received a message on my mobile no. [protected] on 13.04.10 as " Dear subscriber you have been charged Rs. 12 for your BSNL song.your next bill date for the song is 13.05.2010."

Again I received a message on 17.04.10 as " Dear subscriber you have been charged Rs. 25 for your BSNL tunes renewal. Enjoy the service for next 30 days.your next bill date is 17.05.2010."

I do not know why these charges? I do not want this. I want to unsubscribe.
K S Gaiwal.

my bsnl internet connection si disturbe on 5.05.10 i have complain meny time in bsnl office near jharkhand sachivalaya but my connectinon in no continue to this time my name is umesh kumar my address is qr. no H-208, Adarsh Nagar, Po. Dhurwa Dist. - Ranchi Jharkhand, My Phone no. [protected], becasue i want to permanent Cut this connection

Mobile No.[protected] Name Jaymoti Tiriya
On-line recharge for Rs.220/- vide transaction No.1735373 dated 28/07/2010.
My account has not yet credited till date, kindly lookinto the matter.

sadfd

Bsnl allready disconnect 111 facility on my land line telephone no 2434581 from day when we take broad band connection in my telephone but from last four months bsnl add 111 in my telephone bill so kindly short out this problem.

Dear sir,

On 28/10/2010 at 10:37:49 am, i recharged my mobile no +91-[protected] through easy recharge (pre- paid) for Rs.500/- . I got the message that i'd received prepaid credit of Rs. 500/- from no 294134 on 28/10/2010 at 10:37:49 am, ref. no. .[protected]

but STV 500 for bsnl free voice net sevice not activated my no..
My main balance deducted ...
I talked 3-4 times with customer care but their reply was unsatisfactory...
Plz gave me satisfication earlier...
My Complain no is 6297274...

Regards
puneet

Dear Sir
On my Mob. no. [protected] many times i got msg. from bsnl (Auto update Configurated with access to servives) it is automatically activated and per day about 2/- rs deducted from this no. I talked many times with customer care but their reply was unsatisfactory and vague.