[Resolved]  BSNL — Recharge problem

In Goregaon east near railway station mobile recharge shop i tried to recharge my phone ,the shopkeeper Mr Vicky recharged using his mobile [protected] for rupees 100/- in my mobile [protected] but no confirmation message came to me on my handset, but Mr Vicky showed me confirmation message in his mobile,Transaction id 19647139 date[protected], time 12:56 i thought that may be due to network problem i may get message later, i paid rupees 100/- to Mr Vicky ,but later i found no recharge was made on my phone also confirmed with BSNL customer care (pls see the complaint dated 14-sept-2012 docket no I[protected], they also told that no recharge or top-up was made to my number on that day, i repeatedly told the shopkeeper but they told to ask BSNL customer care, unable to get right answer,and also my 100/-rupees, to whomsoever it may concern this happened with me , this may have happened with other people, i don't know, please take necessary action, thank you