[Resolved]  BSNL — Recharge value not credited

BSNL — Mobile Recharge value not added

I did recharge my 'EXCEL ANANT' sim on[protected], but still now the value is not added. Customer care executives have been giving assuarance several times befor my sim got deactivated on[protected]. Afterwards, having connected through other mobile, still they are telling 'WORK in PROGRESS', 'Will be solved shortly', 'wait' etc. rutine words. Sometimes they are behaving roughly. My no [protected] from Darjeeling District. Complain No 2553619

BSNL — against recharge

I tried to recharge my mobile(prepaid-power pack) with Rs.55 top-up card.But the response is"Recharge not possible".I called up customer care and they resolved the issue after 24 hours.After 1 week the same problem I faced.But this time I waited for 3 days, but still not possible to recharge.Even the customer care executives are also not responding.They simply disconnecting my call.This happened me for more than 6 times.
The problem yet to be resolved.

I don't have any comments on the above complaint,

I have complaint on BSNL, my mobile[protected] validity was till 18.10.09, I have re charged for Rs.110/- with easy recharge, but un fortunately Talk time was given as Rs.30/- and date was not changed it remain as 18.10.09, when I enquired at customer care they have replied that Easy recharge has to done before validity date expires, but this is not correct at one side I have got only Rs.30/- talk time date is not changed, in this transcation I lost Rs.80/-. After this I purchased another scratch card for Rs.110/- then validity has changed to 21.11.09.

So I request BSNL to increase the talk time to Rs.110/- or change the validity date to one month.

Thanks

Regards
Raghavendra K

BSNL — Recharge value not been credited in mobile

Sir,

I had recharge my mobile number [protected] through online internet banking of Rs-220 .The receipt(Number-[protected]) generated by BSNL system showing that mobile has successfully charged but the recharge value has not still credit in the mobile.
Sir for the last 3 days I had contact the customer care many times but all are only taking the complaint but still no action has been taken to credit the money in mobile.
These things reduce the faith in taking BSNL network and Recharging the mobile through the internet banking.
I want to be the member of BSNL family taking there good service.

Sir please look into this matter on urgent basis and solve my problem and credit my recharge amount in to my mobile.

Waiting for your valuable action towards the problem.

Sir I am also attaching the receipt that I had got from BSNL site after recharging.

With Best Regards

You can recharge your BSNL mobile with us.

We are onlinerechargeservice.com offering Mobile, Data Card and DTH recharge for all operators across the country.

We are also offering the facility to become our One Sim, One Balance, Mult-Recharge based Distributor and Retailer.

For more query please visit: [protected]@ors7.com
Helpline no: [protected]