[Resolved] BSNL SIM Card — Improper service

[Resolved] BSNL SIM Card — Improper service

R RANJANA ACHARYA from Mumbai, Maharashtra

Dear BSNL Group, I am a residence of thakurganj and i am getting improper service from BSNL . Firstly before i had activated a caller tune. My money was cut but till now i did not receive my Caller tune. Secondly I had purchased a prepaid service of bsnl.My service was till 7th february 2009 i reacharges it on the 9th of a top up of Rs.225 it was a lifetime sim.I got a days validity.Now neither can i call nor can i receive an incoming call. Now when i am going to recharge a value of Rs40 for a months validity the transfer is being unsuccessful. So that is a very bad facility of Bsnl(Cell One). Thirdly when i go to call customer care at [protected] it is always busy from the very day i purchased the sim card. Hrdly 1 or 2 times i was successful in calling cusotmer care for the caller tune complain which was also unsuccessful although he noted my name. I will be thankful if you pay immediate heed to my complain. The sim is registered on my mothers name but i am giving my id for a reply conformation message .Please pay heed From, [protected]@yahoo.com Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

PARTHA SARATHI MURMU

from Mumbai, Maharashtra

SIM CARD — improper service

sir,
i am a customer of airtel with phone number +91-[protected]. for the last few days an amount of 5 rs. is being deducted from my account without my knowledge in the first case for a service of bollywood pics. i had tried to stop the service but with no satisfactory response from the company.

Ravi Nandan Agrawal

from Mumbai, Maharashtra

BSNL — Improper services

Hi,
I am a resident of Hapur. I want to pay my bills online on BSNL site but the site doesn't work. India makes software for rest of the world but falls really short when it comes to domestic services.
Thanks,
RN Agrawal

chandan_8380

from Powai, Maharashtra

BSNL — Improper Service

We have taken BSNL landline connection[protected] for our Dehradun residence. During August our connection got disconnected abruptly & we lodged a complaint immediately with Premnagar BSNL office & Customer care. Complaint was also lodged at Head office on Rajpur road wide complaint number - [protected].

There has been no progress on status even after 3 months of Complaint lodging. We have been following up with Lineman, supervisors & Customer care.

We understand that neighbourhood phones have been rectified but no progress has happened on our number.

This kind of service is not expected out of BSNL which is claimed to be most efficient public sector units.

Looking forward for some action in this regard & if anyone can advise how to get the phone rectified pls let me know.

Thanks
Chandan
Plot No 235B, Panditwadi, Phase-2
Dehradun
chandanshirbhayye.[protected]@gmail.com