Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL — CARELESSNESS TOWARDS SERVICES

i have 2 complains.
complain 1: few days ago i top up 56 rupees from e-recharge, but i did not get any amount. the message comes in my mobile is :-"your accont have beencredited withRs.0.00 Recharge Voucher successfully from [protected] at 03:34PM. Ref No.:[protected].
complain 2: i want to unsubscribe dating service.For this i called several times to customer care office and sent several messages wherever told, but all messages were failed. I also called at 12555 numerous times but my call was rejected everytime. Please unsubscribe this dating service from my number.

I lost my cell phone on 21st september n tried to stop my sim on 22nd of sep i went in the bsnl customer care serive bt they said due to some servour problems they cant connect to head office bt i requested them jst to write my complain so that if any misuse is done from the sim i wont be heald responsible for the same but they werent ready to write the complain just for safer side we requseted but they dint even took the written applicaltion so i requset that my cell
the no. is [protected]
with name registered of vishnu poddar
(surat)

BSNL — refund not getting

sir,
I my self Ankur Agarwal son of Sunita Agarwal my complaint against[protected] , i am not getting my refund from last 43 days. i have visited so many time to the branch but they are behaving with us as a strict dog. i have gone for this refund 18 to 20 times. they are saying to go speed post office but there i came to know they have delivered but on delivered page only sign was there which was not of my family member, even no name could be make out from that sign. even no stamp or telephone number is wrote on that paper...

very bad service and also i have seen mis behaviour of the bsnl employee...

I have closed my bsnl wll connection for taking broad band connection, (cable connection).I returned instrument also on November 4 th 2010, my phone no was[protected], even after 3 months I did not receive the refund amount what to do.

My land phone at Veliyam, Kottarakara, Kollam is also facing the same problem. Even after repeated complaints, there is no action taken. Complaint was given to customer care also. What is the use of "customer care"- simply a farse. Not at all efficient.

My Land Line Telephone number[protected] not working past 2 months
I have complaint through Online Complaint Booking ( Docket number is [protected] dt 07.10.2010)
Informed through our Area Line Man (Mobile number is [protected])

Kindly take necessary action immediately
And I have applied for broadband also

Regards,
T.Karthikeyan
Hosur
[protected]

Sir my Landline number is[protected] it is not working more than last 15 months,
I have already complaints more times(complaint said to V.kallipalayam exchange, Pongalur J.E Sir, Palladam Exchange, Register 198, and then line man. pls ready soon and bill only come every two months one, Lineman not come.

Sir, my landline no 246640-valsadpardi, kochar falia, valsad is not working last 5 days.in in our appartment many landline no.also found dead. pl. do the needful..

BSNL SIM Card — Regarding ExcelP facility

I have purchased a BSNL SIM Card and requested to intiate ExcelP facility on the same number,
but I found no response regarding this. My Mobile Number is [protected].

Thanks, and waiting for quick response.
Ram Singh.

BSNL SIM Card — Lost of sim card

Hi,

I lost my BSNL sim card. My mobile number is [protected]. Please block my sim card.

Regards,
Shashikant

BSNL — LOCKING OF SIM CARD

Dear Sir,

My mobile no [protected] has been lost. so please lock my sim card for security perposes.

Thanks,

BADRI NATH PANDEY

hi team.
.my mobile no.[protected]..has been lost..i request u to kindly block the services immediately..the sim is taken from the state meghalaya..

BSNL — Lost of mobile/block the sim card

I have lost my cell on 9th july 2010 in Pune. Already lodged police complaints and called BSNL for blocking the sim. I have not heard anything from bsnl again. The complaint number given to me on phone is 4078760. Hope the sim is blocked for any misuse.

Sir pls solve my problem

my sim card has locked. how to unlock my sim card please tell me.

my sim care has locked. how to unlock my sim card please tell me.
No.is [protected] and Sr. No. is[protected]

sir
i lost my mobile
my no.[protected]
so please lock sim
thanking you
yuurs
V.Srinivas Rao
plot.502 Chitralayout
Beside M.G.Law collage
NTR Nagar L.B.Nagar
Hyderabad

my sim blocked asking puk code send pukcode to my email
my mobile number is [protected]
EMAIL: nagendra.[protected]@gmail.com

BSNL SIM Card — BSNL SIM card loss

Hi,

I have lost my 2 SIM cards of the following numbers: [protected] and [protected] and I request you to deactivate those numbers immediately to avoid misuse.

Thanks,

My current mobile number is [protected].
T. Mudassir Ahmed

my mobile is nokia n73, i m using a bsnl sim &my mobile number is [protected], my sim number is[protected]

i am using bsnl sim, my sim is blocked and asking for puk code, my mobile number is [protected] and my sim number is[protected].please help me soon...

SIR,

I LOST MY BSNL SIM CARD. MY MOBILE NO IS [protected].

PLEASE BLOCK MY SIM CARD.

REGARDS,
VC.SELVARAAJ,

CONTACT NO:[protected]

my sim card is rejected

BSNL — block lost mobile with sim

dear sir,
request you to block my sim card, which was lost with the phone on 07/1/11, in mumbai, my cell no is [protected]

BSNL SIM Card — blocking the sim card

Dear Sir,
I lost my mobile with bsnl sim card no [protected] in delhi. Since it is a hyderabad number , I 'm unable to go personally to hyderabad BSNL coffice to block the number.so, kindly block it and inform me on my email,i.e. [protected]@gmail.com or on my mtnl delhi number [protected]

my name is luke and i wnt to hack a number because when i was on a crowd someone stolen my mobile which was very expensive and my scolded me so i wnt to lock the no.[protected] pleassssssssssssssseeeee.

Hi.

I have lost my mobile phone with sim card-[protected].I request you to deactivate the sim card.

My contact no.-[protected]

S.K.Dhara

sir
my bsnl sim card is puk is blocked, can u please help me to unlock my sim puk my number is mention here [protected]

BSNL SIM Card — lost/stolen

My mobile number is [protected] has been lost/stolen on 20/04/2011. Hence you are requested to block this number and intimate requisite documents for FIR in police station please. My name is Biplab Jana son
of Sri Biswanath Jana recident of vill DIHIGUMAI, P.O. KHANCHI, P.S NANDAKUMR, Dist PURBA MEDINIPUR.

HAS EXCELP CHANGED FROM 53733 TO 53738? PLEASE LET ME KNOW THE REDUCED CALL RATES.

sir, , my sim card is blocked...i need both unlock code and puk code for my sim...my sim number is [protected]

BSNL SIM Card — block sim card

I have lost my NOKIA mobile. The details are as under:-
Name ; Col Harpal Singh Brar
Address : 452, Urban Estate
Phase I,
Bathinda 151001
Phone Model : 7210 SUPERNOVA
Make : NOKIA
Last Used No. : [protected]
E-mail : [protected]@yahoo.co.in
Missed Date : 02 June 2011
IMEI No. : [protected]
Mobile No. : [protected]
KINDLY BLOCK THE SIM CARD IMMEDIATELY.
THANKS

how can locked my bsnl sim cell No:[protected], [protected].My email address : [protected]@yahoo.in. Please any information send my email address

dear sir, i lost my mobile yestrday my no is [protected].so plz block this no immidiatly.

Sir,
This Sim you Have Lock
This Phone Number ([protected])
Sim Lock

I have lost my sim card of banglore numbered [protected].pls block it

BSNL SIM Card — Block the sim card

I have lost my mobile set(samsung) containing dual sim, one is bsnl-[protected] and the other one is uninor: [protected]. Pls block my sim cards...

BSNL SIM Card — SIM Card Lost - No action taken

I lost my Kerala SIM card at Bangalore. My Mobile No. was [protected]. I request BSNL to BLOCK my SIM immediately to avoid any Misuse.

My temporary contact no. is [protected]

Thanking You,
Lekha Balakrishnan.

I LOST MY MOBILE HANDSET ALONGWITH MY SIM CARD IN HYDERABAD. MY MOBILE NO.WAS [protected]. I REQUEST THE BSNL TO BLOCK MY SIM IMMEDIATELY.

DEAR SIR
MY FRIEND NUM 91-[protected] BSNL ORISSA AND OUT GOING CALL ARE BE BARRING TILL TWO DAYS SIR I M FROM GUJRAT MY BSNL NO IS 91-[protected] SIR WE ARE SUFFER VEY MUCH KINDLY SOLVE OUR PROBLEM IF POSSIBLE GIVE MSG ON MY MOBILE






your faith fully
yogesh

BSNL SIM Card — Getting PUK Code

My BSNL Sim card is locked and it is asking for PUK code the sim no is[protected] plz send me PUK code on this E-mail ID

BSNL SIM Card — sim card lost

i have lost my bsnl sim card mobile no [protected] on 01 mar 12 in mumbai please block the sim card
pl confirm it by email


pradeep kumar rai
mob [protected]

BSNL — lock the sim

Sir i lost bsnl,aircel,uninor&airtel pls lock the sim
The numbers are;1:[protected]
2:[protected]
3:[protected]
4:[protected]

I am SOMNATH BISWAS, I have lost my BSNL sim on 01/04/2012, my number is [protected], Address 159, Rafi Ahamed Kidwai Road, Kolkata 700055.Please lock the number and confirm me in [protected] OR [protected]@gmail.com.

my sim is locked...send my puck code by email...my mobile no.[protected]...my email id:[protected]@gmail.com...please send it as soon as possible

my bsnl sim card got locked, n wen i put sim in my cell it says its locked, plz help, my bsnl mobile no is [protected] vikas

my bsnl sim card no is [protected], date 9/4/2012 incoming call histoy, one important no the delete plz help me

BSNL — SIM is locked

Sir,
I Ram Kinkar Pandey am having BSNL prepaid cell phone connection No [protected] and it is locked and asking PUK code.SIM number is[protected]. Request please send PUK code at the contact number [protected].My e mail is [protected]@yahoo.com

BSNL SIM Card — puk

sir
my mobile no is [protected] and my sim no is[protected] when i call customer care no. [protected] then he provide me my puk no 07874904 but when i enter my puk then error message wrongpuk then what should i do.................I am so sad pls help me my alternate no is [protected]...,

From [protected].
I receiving the call, but cannot able to call.
Kindly check and do the needful.

I have an bsnl simcard it is blocked befor two months. I have lost my bsnl number but its aim card no:[protected] N please i want to use thesimcard so i request you to open my lock in my sim card. thanking you

Hi
I Have lost my Sim Today in punjab.My name is shashi bhushan sahay and my no is [protected].Pls Lock my SIM CARD as soon as possible.



Pls confirm through my mail id:
[protected]@rediffmail.com
Alternate mobile no:[protected]

I have lost my Samsung Mobile while watching Ganesh Visarjan on laxmi road Pune on[protected] at 06:15 pm. I request BSNL to block my sim card. My BSNL number was [protected] to obviate possibilities of misuse. My contact number is [protected]

jaikishor

BSNL SIM Card — Lost of sim card with hand set

I lost my mobile hand set Samsung Galaxy pop GT5560 with bsnl sim Phone no [protected] at RAIPUR KINDLY block the sim immediately Atul Kumar.

BSNL SIM Card — BLOCK MY LOST MOBILE SIM

Sir,
i lost my mobile with sim card. My mobile phone no was [protected]. Kindly block this sim .

kundan kumar
House no 54,Chruch street ,Vill-narsingapuram
Post-ranipet
Dist-vellore
Tamilnadu
632406

my name is sreenath my sim card was locked today how to unlock the sim my number-[protected] my email id is [protected]@gmail.com

i am using bsnl sim, my sim is blocked and asking for puk code, my mobile number is [protected] and my sim number is[protected].please help me. my email id [protected]@gmail.com

mb no. [protected] and sim no.[protected]
please gime me puk code send this emai id .id is [protected]@gmail.com

I am lost my mobile on 16.05.2013. kindly block my sim. My mobile number is [protected].


with regards,
Thota Venkat Narsaiah
H. No.3-5-105/8, Srinivasa Nagar Colony, Medical Soxciety,
Kukatpally, Hyderabad-500072.

My date of birth is[protected]

I lost my mobile hand set Nokia X2 with bsnl sim Phone no [protected] at kolkata KINDLY block the sim immediately

IMEI -[protected] laxman prasad

Today(25 Aug 2014) i lost my mobile ([protected]). Request you to kindly lock the number

I have lost my Sim Card No.[protected] unfortunately. Kindly Lock the same to avoid misuse by any body if found or stolen away. intimation regarding Lock of SIM may kindly be informed to me in my Mobile No:- [protected]. Thanking you.

With regards
Subrata Sarma Mazumder.

I Bidyut Chatterjee have lost my SIM Card .SIM no is [protected] .Please BLOCK the SIM immediately .

Thanking you

Bidyut Chatterjee
Kota
[protected]

Hello sir, I lost my BSNL sim card. My mobile No. is [protected] . Please BLOCK my SIM CARD .
Regards- Keshar Chouhan

im experiencing the same prob

Hello,
On 17/12/2010 I noticed that my outgoing calls are getting charged at 90ps instead of 20ps. I checked to find out that 'Sumo Power Pack' got converted to 'Excel Powerpack_KTK' without my knowledge. The validity of my Sumo PowerPack was till 17/12/2010 so I don't know how and why it converted to a different and high-call-rate plan. I called BSNL and dealt with inefficient customer care who told me that the problem will be rectified. I used to recieve SMS asking me to recharge for Rs.301 to remain in the same plan (Sumo). So I thought that by doing that recharge I would be taken back to Sumo Power Pack. I recharged for it but still it's Excel PowerPack. I made several calls in between all this but BSNL refused to give me a complaint number. They said that "BSNL will rectify the problem and call me back". It never happened. Finally on 17/12/2010 I lodged an official complaint. They said my problem will be fixed within 24 hrs. I called again, they said "it's not yet 24 hrs pls call aftr 24 hrs". I called after 24 hrs but now they told me "wait for 48 hrs". I'm getting totally fed up and harassed by thier rude customer service. Now it's more than 48 hrs and I'm paying such a high rate still for calls and SMS. Where should I go and how shall I take action? Not only should my credit be refunded but I should be compensated for this harrassment. And I do not want BSNL service anymore. I want to bring to notice this kind of treatment meted out to BSNL customers.

BSNL Prepaid — Deactivation of Caller Tune

I am using BSNL Jodi Offer prepaid service for me and wife. I had sent SMS twice to deactivate dialer tune from my wife's no.[protected] and yet to be done and the amount is getting deducted for no fault of mine.

Kindly confirm where to give complaint or inform to stop this problem once for all.

BSNL Prepaid — De-activation of Caller Tune

Hi Team,

currently i am using BSNL prepaid service with number [protected]. i am in need to deactivate my caller tune. please let me know the way i can do the same.

Appreciate your help in advance.

Thanks and Regards,
Sneh Srivastava
[protected]

I need to deactivate my caller tune which anyways does not work, but charges are deducted from my account every month..
My number is [protected].



Regards,
Jasmin Mishra
Orissa

BSNL Pre-Paid — Deactivation of caller tune

I want to deactivate coler-tune on my number [protected], I have send SMS BT DACT to 56700 many time. my account have more than 50 rupees but always detact 2 rupees per sms and not deactivate the colertune.

Prepaid connection — Deactivate Dialer Tune

Dear respected Sir ,

1. Sir I have a number of Aircel [protected] since last one year . on 18th of Mar 2011 I has received a massage from you that you have charge Rs 7 for 7 days for dialer tune service . But the same has not been activated by me . Hence, you are requested to please that stop this service from my connection with immediate effect. An early and similer action is requested please on PRIORITY.

2. Thanking you in anticeiption.


Dated : 21 Mar 2011 Yours sincerly custmer

Anil Kumar

You are requeted to that no more service is activate on my connection without any information

i want to deactivate my caller tune

BSNL has 'Without' my request put a caller tune for my mobile number +91-[protected]. They have already deducted Rs. 30/- per month towards the caller tune & Rs. 12/- per month towards the song. Whenever i try to call their customer service, "The number is always busy". Their customer care complaint registration site is a hoax. They wont even register me. So I want to remove that caller tune.

Dear Sir,

I am BSNL Pre Paid Mobile user of ambala circle. My mobile no is [protected]. Mobile TV services is started FORCELY on my mobile. I want to stop this service immediately, many times I tried through BSNL customer care but they were not able to stop this service and...

I am using BSNL prepaid mobil in Tamil Nadu, Chennai and my No.[protected]. Yesterday I receive SMS from BSNL 12+30 Rupees detected in my prepaid ammount. WITHOUT MY REQUEST CALLER TUNE IS ACTIVATED. So deactivate caller tune & credit 42 rupees in my prepaid account.

I don't know hoe mobile got activated to caller tune my mobile number [protected] . To my surprise to how they dedicated 24 for caller tune . Now I deactivated through DACT 56700 but it seems no effect please let me take my caller tune and refund my account.

I have not seen anywhere like the worst service of bsnl ; because am complaining for nearly one month to deactivate the song they are not doing it, please kindly look into it and cancel the song we wants to hear only the ringing sound for the mobile number [protected].
He is above 45 yrs and he's getting some english song kindly cancel the song otherwise we will change the mobile network

sir please deactivate the caller tune in the mobile number [protected] bsnl we are complaining nearly one montth no action has been taken please do the needful we want to hear only the ringtone

I have not seen anywhere like the worst service of bsnl ; because am complaining for nearly one month to deactivate the song they are not doing it, please kindly look into it and cancel the song we wants to hear only the ringing sound for the mobile number [protected].
He is above 45 yrs and he's getting some english song kindly cancel the song otherwise we will change the mobile network

Bsnl India Games — deactivate bsnl indiagames

please deactive my bsnl india games
my name is vijay sharma
my phone no. is[protected]

please deactive my bsnl india games
my name is vijay sharma
my phone no. is[protected]

please deactive my bsnl india games
my name is sayali jadhav
my phone no. is[protected]

Dear Vishal,

For any Games on Demand related queries please mail to our helpdesk email id [protected]@indiagames.com .


Regards
GoD Support Team.

Hi,
my Landline number is [protected]. We are not interested in bsnl games.Since last month it was free but this month onwards we don't want to waste Rs. 200. I can't able to cancel my account through online.
I forget my User name and password. The Toll-free no is always busy. So kindly cancel my bsnl games account. Pls do it soon.
your immidiate response is highly appreciated

indiagames service unsubscrib in my no. +[protected] complant is your representative not give proper information about this service. please unsubscrib.

i failed to make my portal id in oder to check my account i need ur help to get my portal id and plz send me a link to go through my account

my internet is not working properly. all site is demond security certificati & internate close automatic

I registered on 31st dec 2010 on selfcare.wdc.bsnl.co.in
but even today i.e on 13th jan 2011 i did not get my password officials are telling to wait and check daily your mails please tell me how many days i have to wait

R/Sir,
I can not check my broad band uses at Valsad (02632 STD code). It is my requrement to restrict me for limited uses as per plan. so please advise me for the same. second being a central Govt employee I was eligible for 20% discount on Broad Band uses but same is not given me w.e.f.April 2006 to March 2010. Due to this Approximate 4000 Rs to be refund me. I have applied two times for the same but still now no any response or action or reply to me by concern BSNL Valsad authority.

MY broad band usage issue id mmittal password but log in repky user authtection failed sollution this

ppp link protocol is termineted
3g card mo. no. [protected]
internet not conected

TO BSNL
T.T.Nagar
Bhopal,
my telephone No. is[protected].a/cno.[protected].my telephone is out of order since last 3 months.i want to convert my land line netconnection into net connector.. I request your kind attention to the matter and advise the concern for necessary action.

Yours faithfully
shakira asif H.no.22, nakkarkhana peer-gate Bhopal

Phone :[protected]

I agree with this complain I am also not in position to open this website and can not monitor my usase of Broadband.
Concern officer should look into the matter and take needful action immediately so that this website opens on all PC and customer can take advantage of systems introduced for.

H.R.Desai, Vadodara.
[protected].

| never broadband account, my customer ID [protected]. This ID already register, but can't see my broadband account. My phone No.[protected]

I failed to make my portal id to check my broadband account. I already register my customer ID [protected]

BSNL — Deduction of charges from my Prepaid Mobile

My Mobile No. is [protected].BSNL has deducted Rs.30/ twice on 2/2/2010 and Rs 30/ on 9/2/2010 from my pre paid balance.I tried to lodge complaint and tried to unsubscribe these deductions on 58888,but these efforts failed.
I now request you to please take up with BSNL and please arrange immediate stoppage of deductions in future and also request you to please get the amounts refunded to me.
Looking forward to your kind intervention and assistance in the matter.
Yours faithfully,
Pravin Kumar Gupta

I have also been deducted Rs. 90 and my credit stands at negative Rs. 28. The customer care is unresponsive and I do not even know why the amount was deducted in the first place. All the service providers across the whole lot of sections just keep on harassing the customers for no fault of theirs. There is no neutral checking mechanism in place for grievance redressal.

My balance be credited For Rs 200 for wrongful deduction by activating MIMIBO TV which I have never activated.Mob no [protected]
J Panda

Hi sir

Sub. : Wrong phone bill is mentioned my account or some mistake is happened my account or
somebody is misused my broadband account

Our Phone no. :[protected]

I am a BSNL customer. I using BSNL Landline and Mobile phone. We have 5 mobile phone BSNL connections.
I am using broadband last one year. Every day I am checking my broad band usage details. My target is minimum usage 1 G.B., so i take care about this minimum usage. I thing First 6 or 7 months my usage is stayable on 1. G.B. these periode my bill amount is Rs.300 to 500 only. After 7th month my bill amount is too high I think Rs.2067. I am sure, I am not using these kind o[censored]sage. I paid the bill this month. Then the next month same thing Bill amount Rs.2044, Everyday i am checking my portal usage details also. Their after Oct, Nov Bill abount is normal rate of my minimum usage. I am very disappointed for this action. I am sure some wrong action or wrong usage is culculated for my account. About this matter i am not paid last three month phone bills. so my phone connection disconnected yesterday[protected]. I am not able to paid this much of amount. My target is monthly below Rs. 500. so i keep my account amount of Rs. 300 to 500 only on month. I ask this about your customer care support. They are not giving correct answer. so these reason i am disappointed and i take a decision of disconnect my phone connection and broad band also. Thanks for your last one year help.

Thanks
Regards
Vensus Jeyaraj

Is the bsnl service not up to the mark?

BSNL — all calls barred

hi

This is Rajender Kumar from bhiwani disst. haryana my BSNL Number is [protected]. I am using this connection in chandigarh .I am useing bsnl pre-paid connection last 1 years now i faceing many problems starts from 5 oct. 2010 my incomming and out going calls are barred unofficially by customer care executive (Mr vinod Sineor customer care executive ) I have to call in bsnl customer care many times but their software are always hang and down.


I am waiting for a hopefull responce from BSNL Prepaid customer care .