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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 531

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A
abhijit040
Aug 19, 2011
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Address: North 24 Parganas, West Bengal

I have purchased BSNL UITC card at Rs. 300 through bsnl's online portal. I made mayment through my Debit card of HDFC bank. After the online payment no transaction id was gives to me and there was an error saying like Server timeout or something like this. I checked my bank a/c and saw Rs. 300 has been deducted but my phone was not recharged with that card. Called BSNL cumstomer care several times at different numbers ie. [protected], [protected], [protected], 197, 1503, [protected]. No one was able to provide any answer and directed me to others. Now i feel like cheated by our own national teleservice provider BSNL.

I am from Kolkata, My mobile number is [protected] where i tried to do the recharge.

Please help me get back my money.
Aug 13, 2020
Complaint marked as Resolved 
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    Mohammad Makhiyawala
    Aug 19, 2011
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    Address: Mehsana, Gujarat

    Telephone Instrument always out of order and when ever we complaint no one listen and verbally say we will send person but no one coem to home and repair just make money BSNL kadi branch and cheating with Customer and they are not cancel also when we request to removed al garbage............so sad for us. better Govt can change whole Staff or make officially corruption allowed to staff to do some work for people.........
    My telephone num is 2452717 and I am stayin in surat my telephone is out of order since more than 20 days I have repeatedly complain for the same jus bcoz of the lineseman
    They came to my shop and asked for goods at free cost jus bcoz they were linesman so now they are troubling my old parents
    Dear sir,


    Ref: Our Telephone No.[protected]

    We are extremely sorry to inform that in a month approx 15-20 days telephone dead. We have booked several complain but only for few days after attending complain working properly. This is our kind request pls do the needful. We had already subscribed broadband connection due to poor service we couldn't continued your service. If the same problem continiously occures we fall in dulge position and finally pressurized to disconnect the telephone line.

    Hope do the needful and to save the prestigious serviceces of BANL.

    Mallika Sinha
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      ranganath123
      from Bengaluru, Karnataka
      Aug 19, 2011
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      Address: Bangalore, Karnataka

      I am a BSNL telephone subscriber from almost four years. My telephone[protected] Hno 108,11A Cross,Bhuvaneshwarinagar,Hebbal-Kempapur) is dead almost 30 days now. I registered complaints over phone which hardly yielded much result. The normal reply was "cable fault". I have been registering
      complaints almost everyday and my has been begging everybody in the department including Top Brass at Sahakarnagar and Coffee Board Layout Kempapur. No body is cared about the complaints here.The service is in such poor state that I just want to change to other pvt service provider. I am Using landline for accessing Internet for my official work and private work. Now I have to go to Internet Parlors every day.Can this complaint will fall on deaf and dumb officials and expect any speedy action.
      Aug 13, 2020
      Complaint marked as Resolved 
      My telephone no is[protected] is not working from, pls do the needful.

      Thanking you,


      Geetha
      My Telephone 26722840 is faulty for last 20 days
      My Telephone WLL --> 22726976 is not working last four months. I had given several complients, no response. But they are Billing for the not working condition Period time also.
      I am a BSNL telephone subscriber from couple of years. My telephone is dead from almost 30 days now. I registered complaints over phone which hardly yielded much result. The normal reply was "cable fault". Now my phone bearing No.[protected] is dead since 30 days. I have been registering complaints everyday and my has been begging everybody in the department including Top Brass. Lower level officials indirectly suggest me to subscribe to some private company phone because BSNL, I quote "is no longer interested in land phones.
      My Telephone number 23321282 is not working from 11.30am, June 25, 2008. Please rectify the problem
      sir, i have given ECS for telephone bills and i was getting the bills in
      advance for years for intimation. But, I regret to inform that from
      past two months ie; april and may 08 I am not getting the bills and i may have to give instruction to bank to return the ECS in future if
      i donot receive the intimation bills in advance. for which the accounts officer, concerned is responsible since, i have made several requests to send the bill in advance. they should not think that ECS is a clear power of attorney for them to act smart.
      My Telephone 5617072 is faulty for last 90 days
      My phone no.25616218 is death since 3 months. i had given several complaints.
      There are some 250 telephone line affected at Bangalore HAL telecom area due to frequent power failure and BSNL is not seems to worry about it.

      I have logged some many complaints and no response till now.

      Any help would be appreciated.
      My phone is dead since 20 days, please fix it ASAP.
      My Phone#26481140 is dead since 20 days. Please resolve it ASAP.

      Thanks,
      I am Roopa Ph.no: [protected] Bangalore prepaid subscriber. My daughter activated the cricket message 5650515 in the month of November and deducted Rs.15 every month. I called customer care in the month of January-09 to deactivate they told me to send the SMS as per there instruction I sent several messages but till today they have not deactivated and amount is been deducting every month I used to call customer care every month. Kindly help me.
      I am a BSNL telephone subscriber from couple of years. My telephone is dead from almost 15 days, I registered complaints over phone which hardly yielded much result.pls consider my complaint and do the needfull.

      Ph no.[protected]
      Docket No. 97

      Regards
      Manjunath
      [protected]
      Dear Sir,

      I M.R.Raju residing at # 286 6th main 11th cross M.S.R nagar Bangalore -54 is a customer of BSNL fixed landline no[protected]. I am sorry to inform you that this landline is not in use/service for the past 8 months. Kindly disconnect the connection and pardon the service fee for last 8 months, as we have not used this service. Kindly do the needful.

      Thanks and Regards
      M.R.RAJU
      R/O # 286 6th main 11th cross,
      M.S.R nagar Bangalore -54
      Cell No :-[protected]
      Dear Sir,

      Telephone No: 7820127, 7820205, 7820209 and 7820208

      We have been BSNL Customer for a long time. During this period we have encountered many service problems which we ignored.
      We are writing this e-mail to complain in the strongest terms about the poor service that we have received from your department. For the past month BSNL Telephone / Broadband internet lines are not working .we have already given enough complaints to the Attibele Telephone exchange. They are rectifying and after one or two days again it goes dead. Number 7820127 is not at all working for the past many months. The response is very poor from your department.

      We are not able to communicate with our customer and supplier in time. Already we are facing the industrial recession / market down and this total Telephone out of order. We request you look into the matter personally and rectify the defects. Past two weeks only 7820206 and 7820351 are working.

      We would appreciate it if this situation could be resolved immediately and a substantial rebate offered on our month’s bills.

      We look forward to hearing from you soon.

      Thanking you kindly do the needful.

      Regards,
      Shilpa
      Dear Sir,

      Telephone No: 7820127, 7820205, 7820209 and 7820208

      We have been BSNL Customer for a long time. During this period we have encountered many service problems which we ignored.
      We are writing this e-mail to complain in the strongest terms about the poor service that we have received from your department. For the past month BSNL Telephone / Broadband internet lines are not working .we have already given enough complaints to the Attibele Telephone exchange. They are rectifying and after one or two days again it goes dead. Number 7820127 is not at all working for the past many months. The response is very poor from your department.

      We are not able to communicate with our customer and supplier in time. Already we are facing the industrial recession / market down and this total Telephone out of order. We request you look into the matter personally and rectify the defects. Past two weeks only 7820206 and 7820351 are working.

      We would appreciate it if this situation could be resolved immediately and a substantial rebate offered on our month’s bills.

      We look forward to hearing from you soon.

      Thanking you kindly do the needful.

      Regards,
      Shilpa
      Dear Sir,

      I, Neuby Abraham, residing at # 16, Country Side Layout, Opp. Wipro Corporate Office, Sarjapur Road, Bangalore - 35 am a customer of BSNL landline no[protected]. I have both landline and BSNL broadband connections.

      I had applied for a transfer of my old landline no.[protected] from Viveknagar exchange to Kaikondrahalli exchange on Sarjapur Road on 24th March 09. After 3 weeks, my landline was transferred to the new residence. However, the BSNL broadband has still not been connected or activated at the new residence. In spite of repeated requests over phone and in person, no one from the exchanges at Sarjapur Road have turned up to reinstall/ activate the internet connection.

      I have also not received the BSNL telephone bills at my new residence for the past month.

      I'd appreciate it if this situation could be resolved immediately.


      Thanks and Regards
      Neuby Abraham
      #16, Country Side Layout,
      Opp. Wipro Corporate Office,
      Sarjapur Road,
      Bangalore - 35
      Ph. no.[protected]
      Dear sir,
      my ph no is 26722801.
      i have shifted my house and have requested for shift of my line for about two roads.
      i have done this about 2 months ago, but none of them have come to put back the phone line
      im very dissapointed about bsnl
      Telephone number[protected] is not working for the past two weeks, repeated requests have not helped. Request relevant BSNL officials to look into it
      Telephone number[protected] Broadband internet( gmail) not working for the past 3 days, repeated requests have not helped. Request relevant BSNL officials to look into it.
      I'd appreciate it if this situation could be resolved immediately.

      Address "Navasuma"# 225, 2nd E cross
      1st Phase Girinagar
      Bangalore - 560085
      respected sir,
      our telephone numbered[protected] is not working for the past 10 days. please do the needfull.
      thanking you
      gamgamma
      Telephone number[protected] is not working for the past two days, it is happining so many times but nobudy is doing the work properly, repeated requests have not helped. Request relevant BSNL officials to look into it.
      Dear Sir,

      Greetings of the day!
      our telephone no.22200355 is not working past 1 week kindly look into the complain and do the needful.

      Thank you

      Jasmine
      Telephone number[protected] is not working for the past two weeks, repeated requests have not helped. Request relevant BSNL officials to look into it
      this no[protected] has not been workin for the last 29days now.MADE MANY CALLS BUT NO RESPONSE.. PLS DO THE NEEDFUL
      Dear Sir

      My Telephone number 23321282 is not working from 10.30am, October - 2009.

      Please rectify the problem.
      Dear Sir,

      My Telephone number[protected] is not working from 10.30am, 05 October-2009. Please rectify the problem

      Regards,

      CEPL
      Hai

      PH NO- [protected]
      Phone is not working pls arrange
      To
      Telephone Exchange
      Avalahalli Exchange.
      Bangalore560049.


      Dear sir,


      Sub: our tel no 28473249 is out of order since 8months.

      Our above ref tel no 28473249 is not working since 8months, we had informed your exchange so many times you are only sending minimum billing these above period, kindly put the telephone in working condition & adjust theses amount of minimum billing against our future billing.


      Thanks,
      Regards,
      Bharathi

      Propriter.
      I am also a sufferer of very bad service provided by BSNL. I live in Puttaparthy. I recently relocated to this place from New York after working there for many years. My decision to settle down in Puttaparthy was based on the fact that Internet service is available here. I never knew the service is going to be this bad.
      I deem myself to be very lucky if the internet is connected at least for 2 hours a day.
      I go to BSNL office to lodge a complaint. Their first question is: 'Is the DSL light glowing in the modem' If i say yes, they would send a line man to set right the telephone line. Otherwise they say, "the problem is in Bangalore, Ananthapur etc"
      If internet breaks down once in a way, it is ok. But the problem is" Internet is working once in a way.

      I think the only solution is to privatise such vital services. Anything in the hands of Government will not function properly. The Engineers have no interest or incentive to work or improve the services. We cannot blame them, 'what incentrive will a man have when he works for the Government or a public sector undertaking?? Nothing. They are also human beings.

      So Instead of trying to improve the services, it is better to give it to the private companies. They may charge little more, but we can get better service.

      Thanks and rgds Dinakar.
      sir, our phone no.28376456 has been dead past sept09 but still we have contacted your office 0n25/11/09 and clear the whole pending amount as per discussion had with the incharge there i had given a letter for change in plan as well as reemburshment of payment by not using any sevice of bsnl till date phone
      is in the same state.again two days back i had received a bill stating total due of RS.1520/- please explain us without providing a service how can we keep on paying bills for bsnl either look in to the matter at the earliest or we have to cancell the connection and ask bsnl to refund our paid money.
      Regards
      y.k.kansal
      docket no 2225 dated 25/11/09
      There is always lot of disturbance on the line . Quite often the line is not audible.

      The recent complaint was attended but the problem keep repeating.

      Telephone [protected]
      DEAR SIR/MADAM,
      MY NUMBER IS[protected].AND THE SET IS NOT WORKING PROPERLY SINCE 4 MONTHS.THE SET IS 20 YEARS OLD.IT MAKES A NOISE WHILE DIALING AND TALKING. ALSO, THE DIAL PAD IS NOT PROPER. CAN YOU PLEASE REPLACE THE CURRENT SET WITH NEW AND PROPER SET HAVING A CALLER ID AS SOON AS POSSIBLE...
      my telephoneNo.22870047 is not working for the past 40 days and even after repeated oral and written compalints, the people manning the department are just not bothered to attend to any of the complaint.They are beieng paid for doing nothing. However the bill is sent promptly No body wants to take responsibility and the stock answer is the cable fault is being repaired and a new exchange is created and this number will get transfered there. Is there any thing to be done to make these people work honestly.
      my land line telephone [protected] is not shifted from 141/8 Assaye lines to 17 Mammundi Pillai street. I have submitted application on 4th May 2010 and shifting order isssued on 10th May 2010 but till today no one turns to shift my telephone. work order No is 2220850. Do the needful.

      Thanking you

      vijay rawat
      17 Mammundi Pillai Street
      sivan chetty garden
      opposite of BM English School
      Dear Sir,

      Our BSNL landline[protected] is not working properly for the last 6 months. We have got Internet connection for the said telephone number. The complaint is that the said telephone will work from morning 9 or 10 am to 5.30 or 6.00 pm only after that it will get dead. I registered complaints over phone, which hardly yielded much result. The normal reply was "cable fault". I have been registering complaints everyday and I have been begging everybody in the department including Top Brass that get the telephone working, because in my house old age father Mr Rajanna is there. And my daughter studying in 10th std. Whenever she wants to get the information from Internet, she is unable to get the information because telephone is not in a working condition on that time. It is useless telephone. But, the telephone bill is comes for more than rupees 800 every month with being utilized after all telephone is not at all in working condition. How can bill amount come this much? I think somebody using our telephone line with the help of BSNL official and officers. BSNL official and officers involved in this scam. Since two days our telephone is completely dead and there is no proper response from the officers of BSNL whenever we call JE concerned. He doesn’t lift the mobile phone at all (His number is [protected] and[protected]. I hate BSNL!
      I am also a BSNL telephone & internet customer in Bangalore with number[protected] & my line got cut by another government people from may onwards. I am regularly receiving bills for the dead connection. Complaints had been already forwarded to the concerned authorities, but of no use. My only suggestion is to forward all our complaints to the Central Ministry for Telecommunications. Even after this if the condition remains the same then the only way is to jointly quit the BSNL connection.
      Dear Sir,

      I have lodged the complaint for almost a week, there are no signs of any BSNL people attempting to solve the problem. telephoneNo.[protected]. We would require this as we are using internet . Please do the needful.

      Thanks & Regards,
      Shobhamurali
      Dear sir,
      our telephone numbered[protected] is not working for the past 10 days. please do the needful.I have lodged the complaint and docket number is also issued. But till date nobody has attempted to solve the problem.
      thanking you
      shobhamurali
      Two time wrong bill is generated by bsnl
      My actual no: [protected]
      But I am getting bill for [protected]
      I want to disconnect my bsnl telephone facility.
      Sometime my bsnl phone is also not working

      Regards
      Ganpat
      [protected]
      We have been BSNL Customer for a long time. During this period we have encountered many service problems.the main problem me fasing is i'm not getting my monthly phone bill since from 4 months.please solve this problem sir.
      my tel no. is[protected]
      TTHIS IS INDIA, WITHOUT MONEY NOTHING WILL HAPPEN
      Our telephone numbered[protected] is not working properly for the past 12 days., Already I Have GIVEN COMPLAINT BUT NO RESPONSE please do the need full.

      Thanks
      Manuel Jude Narendra
      Maratha halli
      [protected]
      Dear Sir/Madam,

      Our telephone number is[protected] is not working from 1 week. please do the needfull.


      Thanking you

      Jayakumar S.M

      Govindarajanagar

      Bangalore
      My Telephone No 23128379 is dead since last one week. Please do the needful
      Dear sir,

      Telephone is dead since from 2 days
      My telephone no is[protected] is not working from 2 days please do the needful. I am already register the complaint in your customer care and the docket number is 0589 dated 4/10/2011. But till now there is no responce from your department
      I am pragasam living in paramakudi, karaikudi ssa tamilnadu province. my broadband connection and telephone connection is dead for almost 10 days. I have often complained in 198 and personaly complained to concerned officials but they are cheating me daily . I have joined in BSNL from 2001 untill now. i HAVE BEEN COLLAPSED because of theirs attitude towards my complaint.
      if i have been in private, they might have come and attend me next hour itself . what I have to do, . please concerned official take action to get me soon my broad band connection and telephone dial tone.
      hope to get repaired today itself. contact phone: [protected]
      with kind regards
      pragasam
      3/530, 3, sundaraja pattinam
      paramakudi,
      ramnad dt,
      tamilnadu
      Respected Sir,
      Our telephone Number 26690167, which comes under Channammakere Achukatu Exchange, Since one month our line is not working, and have given unlimited complaints both telephonic as well as physical complaints a the Exchange . Mr Prasad who is the AE there told his helpness that there is no line men to attend the problem. So what now! its been a month and i have received my phone bill for the month May.
      Whom shall we contact / request / complaint / cry for further action for the problem. Last month we had the same problem for the Broadband and was rectified after a months time. is there any solution for this.
      Speaking about the problem the telephone operater slams the phone and pass the issue to MR KULKARNI AND MR PRASAD
      when a complaint was lodged to MR PRASAD he didnt even acknowledge the complaint.
      kindly act soon we depend a lot on telephone and my patients depend on my land line.
      Hi..
      My telephone no[protected] is down for more than one month. No action has been taken irrespective of my repeated complaints. Service and response is horrible when we call this number[protected]. Area -Kavalbyrasandra, RT nagar Bangalore 32.
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        A
        Amit Thakur
        from Jalandhar, Punjab
        Aug 18, 2011
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        Address: Kangra, Himachal Pradesh

        SIR
        I AM AMIT KUMAR AND BEFORE 6 MONTH AGO I BUY A BSNL 3G DATA CARD HAVING MAX. SPPED IS UPTO 2 MBPS BUT HERE IN MY CITY KANGRA I GOT THE IRRITATING SPEED 15KBPS HOW I CAN FACE THT PROBLEM BECUSE I DONT PAY FOR 15KBPS I PAY AND BUY BSNL 3G DATA CARD FOR MAX, SPEED SO PLSSS HELP ME SIR AND ASSIST ME FOR MY WELFARE

        BSNL — Irritated by slow speed

        I am getting irritated by the 256kbps speed of bsnl broadband.I am wasting 750/- each month for it.I expected that they should give a minimum of 512kbps but all in vain.When I want to download a big file it takes too much time(disgusting).It is not only the waste of money but also the waste of electricity.


        They have to really think about it.
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          ajayaverma2011
          Aug 18, 2011
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          Address: Valsad, Gujarat

          Dear Sir,

          I have a prepaid mobile connection of BSNL, mobile no.[protected]. We are getting unknown deductions approx. Rs.50/- per month since last one year from my balance amount. I have called to Customer Care many times, to stop all the deductions from my mobile account and to stop all unnecessary SMS and send the SMS for stop these things as per instruction from customer care. But after one year I am in the same condition and deduction is continue from my account.

          Kindly arrange to give the credit o[censored]nwanted deductions from my mobile account and to stop all the deduction in future.

          Thanks and Regards,

          Ajay verma
          [protected]
          [protected]

          ajay.[protected]@supremegroup.co.in
          Dear sir

          I have prepaid mobile connection of BSNL no: [protected]. I am getting unknown deduction approximately of Rs.14/- yesterday on 28/05/2012.
          So take my complaint into your consideration and please do the needful at the earliest.

          BSNL — unknown deduction of balance

          my balance is being deducted from my mobile phone network provider from last few months. my mobile no. is [protected] and the amount of balance deducted is Rs 25. i request you to please refund my balance and stop any kind of deduction through Unauthorized charges.
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            raviish
            from Pune, Maharashtra
            Aug 18, 2011
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            Address: Uttar Pradesh

            I am Regularly using ISD Service from my MBL [protected] to call at Armenian using BSNL (UP East) service for the last one Year. At first all was good i used to get connected and if i receive a call from there there no was displayed means all was fair and it's being treated as ISD call, now for the last 7 months or so when i dial there even charged for hearing only a ring and when i get called from there the Number displayed is a local indian MBL no. I sense something fishy is going on to earn more revenue and they charging for only dialing a number. Pls help to save my hard earn money and relations which are in danger due to this fraudulent behavior.
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              napoleon6566
              from Chennai, Tamil Nadu
              Aug 18, 2011
              Resolved
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              Resolved

              Address: Gwalior, Madhya Pradesh

              Dear sir, I like to register my complaint regd very poor or no service by BSNL authorities, I am also fm Govt sector and my location is 20, km fm the main city of Gwalior last year a team of official has visited our campus and demonstrated the internet facilities by the use of EVDO card ofcourse the service was ok but as I started using it my problem multiplied, there is no service fm evening 1600 hrs to morning 1000 hrs that to almost everyday I have to inform the sdo, or agm bsnl regd no service than only they start the services. earlier also I made a complaint to bsnl so I was assured of 100% services I withdrawn my complaint but again they resort to same tacticks. now I have two complaint
              1. BSNL has lied regd providing services knowing well that they will not provide satisfactory services of enternet facilities although they are charging for unlimited services for the past nine months.
              2. BSNL should be held accountable for not providing the facilities but charging the bill for the 100% services
              kindly look into my grievences and do the need ful
              Aug 13, 2020
              Complaint marked as Resolved 
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                sopanam02
                Aug 18, 2011
                Resolved
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                Resolved

                Address: Alappuzha, Kerala

                SUB:BSNL LAND LINE CONNECTION-IMPROPER
                REF:KERALA, ALAPPUZHA,MAVELIKARA,VALLIKUNNAM,TEL#[protected]

                Sir
                I am working in Dubai. In india, at my home; my aged father and mother only.
                Last six months we are suffering about our BSNL LAND LINE CONNECTION;(some time connection not get from outside,some time sound from one side only,and so on...)So many regional complaint given about same matter.but till now authority not take it seriors or nothing to do for the permenent solution.
                Connection is under the name of my father G.PARAMESWARAN PILLAI,
                THATTUPURACKAL HOUSE, VALLIKUNNAM PO.,ALAPPUZHA, KERALA.

                I am humply requesting, do the needful for the permenent solution

                Thanks and Regards
                Prince .P (S/O G.PARAMESWARAN PILLAI)
                Aug 13, 2020
                Complaint marked as Resolved 
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                  saumyavp
                  from Bengaluru, Karnataka
                  Aug 17, 2011
                  Resolved
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                  Resolved

                  Address: Varanasi, Uttar Pradesh

                  Dear Sir
                  Kindly stop immediately video bar from handygo which is send by this number[protected] alredy deducted Rs. 30. I never suscribed such type of things, how it is subscribed. It is unlawfull. In future such type of things should not be.
                  You can send only bsnl message other type of message should not be send on my number [protected].
                  Also return my money as early as possible rs.30
                  Also inform me for the same

                  Vijay Pratap Srivastava
                  Mobile no. [protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Dear Sir
                  Kindly stop immediately video bar from handygo which is send by this number[protected] alredy deducted Rs. 30. I never suscribed such type of things, how it is subscribed. It is unlawfull. In future such type of things should not be.
                  You can send only bsnl message other type of message should not be send on my number [protected].
                  Also return my money as early as possible rs.30
                  Also inform me for the same
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                    E
                    elahi12
                    from Bengaluru, Karnataka
                    Aug 17, 2011
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                    Address: Cachar, Assam

                    i have been using BSNL 3G EVDO internet card from last 1yr but from last few month the network suddenly disappears, specially those 3g stick and moreover when ever there is full network signal the browsing speed is less than nothing. Though the BSNL commits that it 3G EVDO plan supported by Capitel Portable Modem wil give a download speed upto 3mbps but unfortunate it hardly gives download speed maximum of 50-60kbps.
                    dont know what to do
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                      S
                      Sangameswaran Ramakrishnan
                      Aug 17, 2011
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                      Address: Bangalore, Karnataka

                      My telephone 23415974 is down since 45 days.We need the services for health reasons.Being senior citizens we also need to contact our children for help as we are alone.Broadband is also down as it is connected to the landline.On line complaint was lodged and the docket no. is 0811/26747.The response from the exchange is not satisfactore.Pl action early--Ramakrishnan, 28 AECS II Stage,II Main,Nagasettihalli,Bangalore-560094,India
                      My telephone number 251288 is dead since last threee days.

                      And my telephone number 2519444 & 2519666 is dead since forur week. online received mcomplaint no. [protected] and [protected] but no have any solve. Kindly request you to attend to the same at the earliest.
                      my telephone number[protected]Nemom Exchange) completely dead for the last two months due to disconnection of service wire. kindly attend the complaint as early as possible.

                      Surendran, Thiruppathybhavan, studio road, Nemom
                      2395330
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                        A
                        ansu_r
                        from Kolkata, West Bengal
                        Aug 17, 2011
                        Resolved
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                        Resolved

                        Address: Hooghly, West Bengal

                        My BoradBand Internet is not connecting . It is giving error of Error code 678
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        BSNL — Broad band service is not activated since 17th Sept inspite of numerous requests and complains

                        With my request broadband was installed in my plave on the 17th Sept. It was supposed to be activated within 24 hrs. After several requests, it was partially activated on the 26th Sept. Till this day( 30th Sept) it is not working. Numerous compalins has been lodged. Each time, the agent says that they are sending a person to check the problem physically. I had taken off from my office to attend the said person with no result. In this age of precious value of time and energy, how can a Govt's service in such an essential dept be so reluctant to the customers. I would like to rais this complain to the highest level.
                        To save my profession and as a senior citizen, I have been offered from other service agencies to provide me broadband service within a couple of hrs with full functioning.
                        Shouldnt I go for the second choice and demand a compensation to BSNL for the loss of my time ?

                        Calcutta Telephones-BSNL Broadband — 678 error throughout the day

                        I had been using 250 Home Plan under Dataone Broadband Servce to my Broadband Line No. 25319858 under Calcutta Telephones/BSNL. And knowing fully well that this falls under emergency service, I have been getting error code No. 678 throughout today, being Sunday, 12 April 2009. I have lodged complaints to the authorities wherever possible but to no remedial measures. have recently shifted to 500 Plan with unlimited download facility as advertised by Calcutta Telephones/BSNL.

                        Then why should I be denied of this useage for almost 24 hours running.90b67
                        My BroadBand is not up to the mark since last week. My project is undergoing. I need the service seriously urgent. Please take immediate and necessary steps...

                        BSNL — Error in Broad band charges

                        In the recent bill ( July 09) I have been charged for an item called Broadband call and I was charged Rs. 325 and I don't know what it is (BB usage is shown seperately and given discount for the free usage). I don't know why I should pay this amount.

                        BSNL Broadband — Error -678

                        Dear Team,
                        We have been using broad band at my residence ( Tel no:[protected], but unfortunately the link is not working and is displaying error 678 from last 2 months. Unnecessarily we are paying rental and above all inspiter of our several requests things are not taken care. It has become really disgusting and wopuld request you to kindly look into the complaint and see to it that the same is rectified asap. Also to add , no body is picking up the toll free no. Even the concerned SDO Mr Mishra( [protected]) is not picking up the phone. It is hard earned money and we are not able to are not able to use the same. If the same is not resolved then certainly we would like not only to surrender the conncetion but also would like to go to consumer forum.
                        Request your intervention,
                        Regards,
                        Abhijit Sircar.
                        Dear Mr Sircar,
                        Even we have faced the same problem and all these complaints falls into deaf ears. No body attands the complaint and all your effort goes in vain. Take legal action, the same will be resolved very soon.

                        Regards,
                        Deepak.
                        We are totally frustrated and would like to withdraw thwe conncetion if it is not resolved
                        I conneting bsnl broadband pc system and sharing net to wireless on laptop but pc system net are conneting, laptop net are not conneting and error come 678
                        I am a consumer of Calcutta Telephones Broadband Service.
                        My telephone No is : 24352698. I am really dissatisfied with the broadband service of BSNL.
                        I am facing problem from last 15 days as it is showing Error 678.

                        I have made complains as mentioned below:

                        1. R1301 Dated 02/02/10

                        2. R2498 Dated 03/02/10

                        3. R3143 Dated 04/02/10

                        4. R5658 Dated 08/02/10

                        5. R7538 Dated 10/02/10

                        6. R6201 Dated 12/02/10

                        7. R3607 Dated 17/02/10.

                        8. S4009 Dated 18/02/10.

                        I am using the Nokia Siemens Networks [Modem] C2110.

                        Hence, I would like to request you to go through my problems and take care of the Poor Service from your end and also rebate my telephone bill from dated 02/02/2010 till the problem is solved.
                        Regards
                        Snehasis Ganguly
                        Mob: [protected]
                        We had a broadband service against BSNL telephone connection (Tel No.[protected] years back. As a satisfied BSNL broadband customer in the past that time we opted for a yearly BB scheme with modem purchase option. Surprisingly in the first two months of taking the BB service literally we could not be able to use the broadband due to its continuous connection problem through out the day. We have not been entertained or satisfied even after repeated complaints to the BB customer care. In the meantime the monthly bill came with all the future and past charges and that was too with a lump sum amount (approx. INR 5500). We requested BSNL through several letterers with proper history of the problem to settle down the account after sending a revised bill which should exclude all the future charges. But even after multiple requests (3 letters in 6 months with many meetings) no body has shown any interest to solve the matter except posting few letters informing regular general scheme to activate the disconnected lines but there is no mistake of sending regular usage bills in spite of no use of telephone service since temporarily withdrawn.
                        We had a broadband service against BSNL telephone connection (Tel No.[protected] years back. As a satisfied BSNL broadband customer in the past that time we opted for a yearly BB scheme with modem purchase option. Surprisingly in the first two months of taking the BB service literally we could not be able to use the broadband due to its continuous connection problem through out the day. We have not been entertained or satisfied even after repeated complaints to the BB customer care. In the meantime the monthly bill came with all the future and past charges and that was too with a lump sum amount (approx. INR 5500). We requested BSNL through several letterers with proper history of the problem to settle down the account after sending a revised bill which should exclude all the future charges. But even after multiple requests (3 letters in 6 months with many meetings) no body has shown any interest to solve the matter except posting few letters informing regular general scheme to activate the disconnected lines but there is no mistake of sending regular usage bills in spite of no use of telephone service since temporarily withdrawn.

                        Please help us to overcome the mental distress and anxiety of something unresolved with increasing usage bills.
                        Last 5 to 6 days (post on 16/4/[protected]xxxx / (frequently) telephone exchange broad band service down. Telephone person say SYSTEM DOWN. We can't do anything. You go to H.O. telephone Exchange. I moved from one door to another door. No answer from Telephone person. Because they are all of GODS. But monthly payment they are received at right time. I Thing BSNL withdraw the total Broad Band services.

                        Broadband — error 678

                        low connectivity
                        error 678
                        my BB modem link is always blinking.hardly i can get connection.no [protected]. several time complain dockt.

                        BSNL — Error 678

                        Broadband Connection no 24426926 at my residence in Kolkata. Unable to run the broadband services since 20 th Oct 2010 .Showing error 678. Kindly resolve the problem at Flat no 526 RailVihar Near Ruby Hospital Kolkata - 107.
                        Debasis Sen
                        Mob. [protected] / 24426926
                        No body is there to listen the problems being faces due to broad bend conection not functioning since nov 2011 te[protected]Barmerl
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                          A
                          Achintya Jachak
                          from Malkangiri, Chhattisgarh
                          Aug 17, 2011
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                          Address: Chhattisgarh

                          Dear Sir,
                          I have mistakenly with out my knowledge on what exactly the pin Number and the PUK number were meant for. I Entered wrong info as i wasn't aware of what it was nor any information is given to the user...

                          Now the SIM is rejected...
                          Can You Please Give me information and Make it activated ASAP.

                          My No. Is [protected]
                          [send email]
                          SIM card rejected
                          Hi,

                          I have mistakenly with out my knowledge on what exactly the pin Number and the PUK number were meant for. I Entered wrong info as i wasn't aware of what it was nor any information is given to the user (In this case Me)..

                          Now the SIM is rejected and I need my SIM to be immediately activated.

                          Give me information and Make it activated ASAP.


                          [protected]
                          rong puk no. & sim rejected so plz arrange the start thert the sim .&mail to me. & other deatail send my mail address.
                          thankyou
                          mohit pandya
                          SIM card rejected
                          Hi,

                          I have mistakenly with out my knowledge on what exactly the pin Number and the PUK number were meant for. I Entered wrong info as i wasn't aware of what it was nor any information is given to the user (In this case Me)..

                          Now the SIM is rejected and I need my SIM to be immediately activated.

                          Give me information and Make it activated
                          my email is [protected]@gmail.com
                          sir mobile display sim rejected
                          rong puk no. & sim rejected so plz arrange the start thert the sim .&mail to me. & other deatail send my mail address. My Mobile no#[protected]. Sim No#[protected]. using Mobile:Nokia-2600
                          thankyou
                          Amarnath
                          rong puk no. & sim rejected so plz do arrange and start that the sim .&mail to me. & other deatail send my mail address. My Mobile no [protected]. Sim No[protected]. using Mobile:Nokia-1600
                          thankyou

                          i[censored]re write my emai id is [protected]@gmail.com

                          If You are send sms My friend number is [protected]

                          please do as soon as posssible Thanks in advance
                          Dear Sir,
                          Sairam.

                          My BSNL Mobile No. [protected]
                          My SIM Card No. 89917
                          35032

                          46114
                          6519
                          N
                          Today[protected] my sim card is blocked. Showing message "SIM card Rejected"
                          Kindly activate my sim card, without loosing existing balance, period and my contact numbers.
                          Kindly do the needfull at the earliest.
                          thanking you,
                          Yours In Sai Service
                          M. Ramakrishna
                          Puttaparthi 515134
                          Anantapur Dist.A.P., India
                          sir,
                          I, with out the knowledge on what exactly the pin Number and the PUK number were meant for, entered wrong info as i wasn't aware of what it was .

                          Now my SIM is rejected and I want my SIM to be immediately activated.

                          My phone no: is [protected] and sim no: is[protected].

                          I request you to kindly provide the required information and make the sim activated as soon as possible

                          Yours Sincerely
                          Arjun
                          pls i want you to immediately reactivate my sim card, it has been rejected since yesterday, my puk no is 40259024, my phone no is [protected].
                          HI SIR MY BSNL SIM GOING TO BE REJECTED BY ENTERED A WRONG PUK CODE SO PLS ACTIVATE IT IMMEDIATELY MY MOBILE NO IS [protected].
                          rong puk no. & sim rejected so plz do arrange and start that the sim .&mail to me. & other deatail send my mail address. My Mobile no [protected]. Sim No[protected]. using Mobile:Nokia-1650
                          mobile screen showing SIM REJECTED .sim no.[protected]. mobile no. [protected] .alternate mobile no. of my brother [protected]. .pls give me the detail procedure to get mobile working. thanks in advance. pls do the needful at earliest . thanks.

                          bsnl/gsm SIM — Sim Card Rejected

                          I just switch off my phone and then on again then it shows on display sim card rejected. Then i call to cutumer care but problem remain same.
                          hello sir my sim is rejected as i entered wrong PUK no. by mistake...my sim card no. is[protected]. and my mobile no. is [protected]. plz give me detailed procedure for activating my sim again as soon as possible on my email id- [protected]@gmail.com or on my friends mobile no.- [protected].
                          waiting for ur reply...thank you so much.
                          Res: sir;
                          my sim is rejected as some mistake.My sim card no;is[protected]n&my mobile no;[protected].please give me detailed procedure.


                          with regards
                          Naveen
                          rong puk no. & sim rejected so plz arrange the start thert the sim .&mail to me. & other deatail send my mail address. My Mobile no[protected]. Sim No[protected]N. using Mobile:Nokia-6070

                          thank u in advance
                          My BSNL Sim is rejected.I entered wrong PUK code .and it was showing that "SIM IS REJECTED"
                          What do we mean by that? My mobile number is [protected].Iam using nokia 6030 handset.
                          Please help me!!!
                          All my transactions are dependent on my Mobile .please reset my mobile without any loss of my contacts and balance.
                          plz close my mobile number =[protected]
                          I have mistakenly with out my knowledge on what exactly the pin Number and the PUK number were meant for. I Entered wrong info as i wasn't aware of what it was nor any information is given to the user

                          My SIM is rejected and I need my SIM to be immediately activated.

                          Give me information and Make it activated ASAP.

                          [protected]
                          Sir/Madam,
                          Respectfully, I beg to state that i am a old user idea my MbNo. is [protected] but still i am getting stop with that due to some my own mistakes my sim is getting loked, it demands for a puk code which i don't know i was also trying to correct it but during that process there is one message got displayed that "Sim Rejected".So what will be the next procedure to correct this Sim.
                          Even if, it will corrected by using some tips and entering puk code then please provide me.
                          Please do as early as possible because i feeling so sad when i do this wrong with my sweet mobile now,
                          Please kindly help me, i litterally beg u.
                          Yours Customer
                          Sir/Madam,
                          Respectfully, I beg to state that i am a old user idea my MbNo. is [protected] but still i am getting stop with that due to some my own mistakes my sim is getting loked, it demands for a puk code which i don't know i was also trying to correct it but during that process there is one message got displayed that "Sim Rejected".So what will be the next procedure to correct this Sim.
                          Even if, it will corrected by using some tips and entering puk code then please provide me on my email

                          rohini.[protected]@gmail.com

                          using mobile is NOKIA-6300

                          Please do as early as possible because i feeling so sad when i do this wrong with my sweet mobile now,
                          Please kindly help me, i litterally beg u.
                          Thanks in advance
                          Yours Customer
                          Dear Sir/Madam,
                          My BSNL mobile is showing message PUK Blocked. Contact Operator. My mobile number is [protected].Iam using nokia handset.
                          Please help me!!!
                          All my transactions are dependent on my Mobile .please reset my mobile without any loss of my contacts and balance.

                          Thanks and regards

                          M. G. Jose
                          Dear sir, My sim has rejected my mobile number is: [protected] my sim no:[protected].
                          please reset my mobile without any loss of my contacts and balance.[protected]@rediffmail.com

                          BSNL — my no reject

                          hi
                          sir my name abhi singh myno:[protected]
                          is reject so you help me for my
                          sim activation my sim no:[protected]
                          pls sir hurry

                          thanks
                          i dilled wrong puk no. and my sim rejected last night. my no.-[protected]. please sir activate my sim. i will thankful to you
                          thanks
                          anand dadhich
                          bhilwara (raj.)
                          SIR
                          I HAD CALLED COSTMER CARE TO REPORT LOST OF SIM BARING THE NO [protected] FROM MY FRIENDS MOBILE.UNEXPECTEDLY THEY HAD BLOCKED MY FRIENDS NUMBER i.e, [protected] INSTED OF MY MOBILE NUMBER [protected].
                          SO PLEASE DO NEEDFULL FOR ME AND ACTIVATE MY FRIENDS MOBILE NUMBER
                          AND BLOCK MY MOBILE NUMBER [protected]
                          Dear Sir, I dilled wrong puk no. and my sim rejectd. my no [protected]. please activate my sim with out loss of my contact and my balance. thanking you sir.
                          [protected]@gmail.com
                          Dear Sir, I dilled wrong puk no. and my sim rejectd. my no [protected].sim no[protected] please activate my sim with out loss of my contact and my balance. thanking you sir.
                          [protected]@gmail.com
                          dear sir my bsnl sin has been rejected coz of wor entering PUK no, so plese help me on this no. [protected] or on emal id [protected]@gmail.com. plese activate my bsnl sim .
                          my rejected bsnl no. is = [protected]
                          and sim no.[protected]
                          i am living in meerut, UP
                          pin code- 250002
                          dear sir my bsnl sin has been rejected because of wrong entering PUK no, so please help me on this no. [protected] or on email id chotia.[protected]@gmail.com. please activate my bsnl sim .

                          my rejected bsnl no. is = [protected]
                          and sim no.[protected]

                          i am living in Jaipur

                          BSNL — Lost sim---BSNL rejects taking a complaint for the lost SIM

                          Hi,

                          My name is C. Satya Prakash and my BSNL mobile number is [protected]
                          Iam a resident of Secunderabad and I have lost my mobile on 3rd April 2011 at around 5.30 PM IST. I have called your customer care number and have tried to block my number .
                          The customer care executive confirmed all the details and asked for last 3 called numbers. Out of the 3 numbers I have provided, only 1 matched. How can anyone remember the numbers when the mobile is lost and what is the use of saving numbers with a name in the mobile? Is it possible to remember all the numbers that are stored in the phonebook. The bsnl excutive has not taken the complaint and asked me to visit the nearest bsnl store. The problem is tomorrow is a holiday as it is "Ugadi".
                          I request you to block this number immediately and am sending this email as a confirmation that bsnl has not taken any complaint for the lost sim although I have confirmed all the account details:

                          Lost Mobile Number: [protected]


                          Rgds,
                          Satya Prakash C

                          BSNL — Sim Is Rejected Permanently

                          Sir , My Mobile Sim Is Rejected Permanently ... I Have 500 Rupees in It ... & Talk Value Upto 2013 ...
                          I 'm Not Gaining Help Anywhere ....
                          Please Help !!!
                          Mob. No. - [protected] ...
                          Email no. - mayankmehta.[protected]@gmail.com..
                          sir pls i want you to immediantely reactivate my sim card, it has been rejected since yesterday. my phone no is [protected] and my card no is[protected].
                          sir pls i want you to immediately reactivate my sim card, it has been rejected since yesterday.my phone no is [protected]and my card no is[protected].
                          sir pls i want you to immediately reactivate my sim card, it has been rejected since yesterday. my phone numer is [protected]and my card no is[protected]
                          sir a new comment has been added to BSNL SIM-sim card rejected, by me. kindly do the needfull earliest.your sincerely inder jeet.
                          sir all new comment for phone no [protected]and card no[protected], has been added to BSNL SIM-sim card rejected, by me . your sincerely inder jeet.
                          Dear Sir,
                          Sairam.

                          My BSNL Mobile No. [protected]

                          Today[protected] my sim card is blocked. Showing message "SIM card Rejected"
                          Kindly activate my sim card, without loosing existing balance, period and my contact numbers.
                          Kindly do the needfull at the earliest.
                          thanking you,
                          Dear Sir,

                          My BSNL Mobile No. [protected]

                          my sim card has been blocked[protected]. Showing message "SIM card Rejected"
                          Kindly activate my sim card, without loosing existing balance, period and my contact numbers.
                          Kindly do the needfull at the earliest.
                          thanking you,
                          Dear Sir,
                          dilip.dhruw

                          My BSNL Mobile No.[protected]


                          Today[protected] my sim card is blocked. Showing message "SIM card Rejected"
                          Kindly activate my sim card, without loosing existing balance, period and my contact numbers.
                          Kindly do the needfull at the earliest.my email [protected]@yahoo.in
                          thanking you,
                          sir,
                          I, with out the knowledge on what exactly the pin Number and the PUK number were meant for, entered wrong info as i wasn't aware of what it was .

                          Now my SIM is rejected and I want my SIM to be immediately activated.

                          My phone no: is [protected] and sim no: is[protected]
                          I request you to kindly provide the required information and make the sim activated as soon as possible without loosing existing balance, period and my contact numbers.


                          Yours Sincerely
                          sneha
                          sir,

                          For reading a weird msg my sim card is rejected.

                          My Phone num:[protected]

                          I request you to kindly provide the required information and make the sim activated as soon as possible without loosing existing balance, period and my contact numbers.
                          I lost my Mobile Phone with sim. Please block my sim no is- [protected] from Sk liakat Ali. Keshpur, Paschim Midnapur
                          DEAR SIR MY BSNL SIM CARD BEEN rejected because of wrong entering PUK no, so please help me on this no.

                          CELL NO ; [protected]

                          SIM NO,[protected]
                          DEAR SIR MY BSNL SIM CARD BEEN rejected because of wrong entering puk no, so please help me on this no... [protected]. and my sim no.[protected].

                          Aarti.
                          Dear Sir,
                          My mobile no. is [protected]. My sim card will expire on 2013 but my sim is not working. It shows "no access to network" sometimes it shows "invalid sim" and "Emerg.calls only".i am using this sim for the past 7 years.so please help me by rectifying the problem.
                          sir my sim card is rejected.. what do i need to do? i wanna get it back normally without loss of any data. my mobile no. is [protected]
                          my number is [protected] and my sim card number is[protected]..my mobile is suddenly showing sim card rejected i want to reactivate my number how?
                          plz give me valuable information

                          BSNL — my number is suddenly showing sim card rejected

                          my number is showing sim card rejected my important contacts are in it and i want my number to be activated again very soon.
                          Resp. Sir,
                          My phn no. is [protected]. Kindly activate my sim card, without loosing existing balance, period and my contact numbers.
                          sim no. is[protected].Now my SIM is rejected and I want my SIM to be immediately activated.My mail id is anand-veer.[protected]@conti.in

                          With best regards
                          Anand Veer Singh

                          BSNL — bsnl sim card rejected

                          sir,
                          My as i insert my bsnl sim in my mobile device it gives an error of sim card rejected. All my contacts are in sim only please help me.
                          SIM card rejected
                          Hi, I have mistakenly with out my knowledge on what exactly the pin Number and the PUK number were meant for. I Entered wrong info as i wasn't aware of what it was nor any information is given to the user (In this case Me)..
                          Now the SIM is rejected and I need my SIM to be immediately activated. My Phone no. is [protected]

                          Give me information and Make it activated
                          my email is [protected]@yahoo.com

                          sim card rejected - Comment #1593887 - Image #0
                          i was mistaken with out my knowledge of pin and puk number
                          now my sim card was rejected
                          MY NUMBE [protected]
                          SO PLEASE HELP ME IN ACTIVATING
                          i was mistaken with out my knowledge of pin and puk number
                          now my sim card was rejected
                          MY NUMBE [protected]
                          SO PLEASE HELP ME IN ACTIVATING
                          my gmail lokesh.[protected]@gmail.com
                          Dear Sir,

                          My BSNL SIM is automatically rejected which no. is [protected]. Pl.activate as early as possible.

                          Thanks...


                          Tarak Chatterjee
                          Mob : [protected]
                          SIM card rejected
                          Hi,

                          I have mistakenly with out my knowledge on what exactly the pin Number and the PUK number were meant for. I Entered wrong info as i wasn't aware of what it was nor any information is given to the user (In this case Me)..

                          Now the SIM is rejected and I need my SIM to be immediately activated.

                          Give me information and Make it activated
                          my email is [protected]@gmail.com

                          sim card rejected - Comment #1922861 - Image #0
                          hey my sim card is rejected on[protected].I want to recover it can i find any solution?
                          my sim is getting rejected it is not activating how can i activate
                          Dear Sir,
                          pin Number and the PUK number and the SIM is rejected i do the number so help me Now
                          Dear Sir,
                          I have mistakenly with out my knowledge on what exactly the pin Number and the PUK number were meant for. I Entered wrong info as i wasn't aware of what it was nor any information is given to the user...

                          Now the SIM is rejected...
                          Can You Please Give me information and Make it activated ASAP.

                          My No. Is [protected]
                          my sim card no . is::[protected]
                          Dear Sir,
                          I have mistakenly with out my knowledge on what exactly the pin Number and the PUK number were meant for. I Entered wrong info as i wasn't aware of what it was nor any information is given to the user...

                          Now the SIM is rejected...
                          Can You Please Give me information and Make it activated ASAP.

                          My No. Is [protected]
                          my sim card no . is::[protected]
                          CRBSNLcenter's reply, Oct 10, 2021
                          Dear Sir/ ma, am,

                          I have check of the number details completely but no issue found my side. If PUK is blocked.
                          So will request to you kindly waiste near CCE Bsnl office.

                          Regards,
                          Dear sir,
                          due to my mistake wrong entering of puk number . my sim card is rejected
                          can u suggest me how to activate ???
                          my no is [protected]
                          Dear Sir,

                          My Sister have mistakenly with out my knowledge on what exactly the pin Number and the PUK number were meant for. I Entered wrong info as i wasn't aware of what it was nor any information is given to the user

                          My SIM is rejected and I need my SIM to be immediately activated.

                          Give me information and Make it activated ASAP.

                          Mob. No. - [protected]
                          SIM No.[protected]
                          sir with out knowledge we have entered wrong pin number so my sim is rejected. please activate my sim . my number is [protected].thank you
                          My BSNL Sim is rejected.I entered wrong PUK code .and it was showing that "SIM IS REJECTED"
                          What do we mean by that? My mobile number is [protected].Iam using nokia handset.
                          Please help me!!!

                          All my transactions are dependent on my Mobile .please reset my mobile without any loss of my contacts and balance.

                          my email id is [protected]@yahoo.co.in
                          regards
                          yesaiya
                          Dear Sir,
                          I have mistakenly with out my knowledge on what exactly the pin Number and the PUK number were meant for. I Entered wrong info as i wasn't aware of what it was nor any information is given to the user...


                          Now the SIM is rejected...
                          Can You Please Give me information and Make it activated ASAP.

                          My No. Is [protected]
                          Helpful
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                            B
                            briks007
                            from Pune, Maharashtra
                            Aug 16, 2011
                            Resolved
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                            Address: Visakhapatnam, Andhra Pradesh

                            Copy of complaint given to BSNL
                            Sir,
                            1. I am serving in Indian Navy and proud customer of BSNL since long time in Maharashtra circle during my previous tenure at National Defence Academy, Khadakwasla Pune-23.I have been transferred to Visakhapatnam in first week of this month. I have taken a new BSNL 3G connection([protected]) from your customer care centre Malkapuram , Visakhapatnam on 10 Aug 2011 . Now list of problems faced by me are as follows:-

                            (a) I asked for Vanilla Match plan from person sitting at the counter, he agreed and asked me to pay Rs 180 . I paid that and given all requisite documents. On 12 Aug 2011 my sim was activated but surprisingally instead of Vanilla match plan it was some another plan. I visited local e- recharge shops to migrate in vanilla match plan but all recharge attempts were unsuccessful. only top up was successful. I have spoken customer care executive many times but could find my plan name neither they were able to tell my how to migrate in Vanill match plan and what is the actual cause of this problem.

                            (b) I came to know that cost of 3G sim is Rs 59 then why I was charged Rs 180 at BSNL customer care centre at Malkapuram? despite clear instruction to activate the per second plan. I am keen interested to know the break down of Rs. 180.they are saying that they did the recharge of Rs 120 then why they did this instead of doing FRC of Rs. 24.

                            (c) I asked for Vanilla match plan why it is not activated till now.??

                            (d) Why only top up vouchers are successful on my number ??? In this case I will not be able to use sms pack in future.or any other recharge .

                            (e) I have spoken various time to customer care executive but now from 16 Aug 11 they are cutting my calls.

                            (f) when I am visiting BSNL site to lodge the complaint it is showing that this number not belongs to the south zone.

                            (g) I am also trying to do MNP but when I send sms to 1900 to get port id I got reply that UPC can not be genereated due to system error plz contact costomer service.

                            2. In view of above it is requested that suitable action be initiated to solve the problems. Personnel sitting at the counters and call center to be trained adequiatly to solve the problems.

                            3. please solve my problems as soon as possible and activate vanilla match plan.

                            4. thanking you .


                            Brijesh.
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              R
                              Rakesh Bhan
                              from Mumbai, Maharashtra
                              Aug 16, 2011
                              Resolved
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                              Resolved

                              Address: Ahmedabad, Gujarat

                              Dear Sir,

                              Our phone pannel has been stucked for the last 7 days . We tried to raise a complaint but without hearing any thing they logged a complaint for phone not working . When we tried to re-enter the complaint it was conneyed that no second complaint will be logged till the first complaint will be done. I would request you to please log phone panned complaint and change the instrument so that we wil be able to dial the numbers. It is very difficult for us to manage such type of sutiation.

                              Phone No.[protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                N
                                Navneet golwalkar
                                from Jabalpur, Madhya Pradesh
                                Aug 16, 2011
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                                Address: Bhopal, Madhya Pradesh

                                I am from Bhopal and i have problem on my BSNL connection,the no. is [protected] (Yashwant Golwalkar) i have already registered for complaint on 198 (the BSNL complaint number) from 2nd july and many more time i have done complaints but the officers doesn't take the action against the report and today when i was reporting in the BSNL office New market Bhopal one officer did misbehave with me and told wherever you want to report about us just report but we'll not take action whenever we want , so please help me out , take action against BSNL officers

                                Navneet Golwalkar
                                EWS-94 kotra sultanabad
                                Bhopal
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                                  R
                                  RAKESH K VERMA
                                  from Ambad, Maharashtra
                                  Aug 16, 2011
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                                  Address: Chandigarh, Chandigarh

                                  IN MY BSNL LOGIN MY TRANSACTION SHOWING:

                                  SNO. 1
                                  TransactionID TXL[protected]
                                  MOBILE NO. [protected]
                                  AMOUNT (RS) 50.00
                                  TRANSACTION DATE 8/16/2011 12:24:09PM
                                  RECEIPT NO. [protected]
                                  STATUS OF TRANSACTION SUCCESSFUL


                                  AFTER THE MESSAGE IN MY BSNL LOGIN MY MOBILE NOT RECHARGE TILL.

                                  BSNL ONLINE PREPAID — AFTER PAYMENT TRANSACTION MY MOBILE 9463882038 NOT RECHARGED

                                  Sir,
                                  I was paid vide my ORIENTAL BANK OF COMMERCE i-banking to BSNL online recharge vide my ID CHDRAKESH. Detail of transaction is below:-
                                  Transaction Details
                                  Account Number [protected]
                                  Transaction Date 22/02/2010
                                  Transaction Amount INR 110.00
                                  Transaction Type DR
                                  Transaction Description IB SM TXN.ID- tory[protected]

                                  Till date my mobile not recharged.

                                  Please do the needful.
                                  AFTER LOGED MY COMPLAINT WITHIN 5 MIN. MY MOBILE RECHARGED.

                                  IM THANKFULL OF THIS WEBSITE.
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                                    V
                                    vikas_grover33
                                    from Mumbai, Maharashtra
                                    Aug 15, 2011
                                    Resolved
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                                    Address: Sri Ganganagar, Rajasthan

                                    hello,
                                    my name is vikas grover and my mobile number is [protected] and i recharge on this number on[protected] of 98 rs of gprs pack.
                                    after recharge i can't access the internet on mobile as well as on pc.
                                    i got all the gprs setting already and have a balance and validity.
                                    please solve my problem as fast as possible.

                                    your faithfully
                                    vikas grover
                                    mobile- [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      V
                                      vineet agrawal
                                      from Delhi, Delhi
                                      Aug 15, 2011
                                      Resolved
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                                      Resolved

                                      Address: Bagpat, Uttar Pradesh

                                      My phone connection number is[protected]. And this phone number is dead since july 11, i have made many complaints on your toll free number & bsnl office but no action has been taken yet. Due to this i am facing many problems so it is my humble request to you, kindly look into this matter seriously n resolve it as soon as possible.

                                      From:
                                      Baldev Agrawal
                                      Mandi Anand Ganj,Shiv Murti;
                                      Baraut (Baghpat)
                                      , U.P-250611
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      gulab i kazi, ratnagiri, telephone number[protected]
                                      Dear sir, iam trying to file n online complaint as my above line is mal functioning due to mis location of an junctionbox thatis getting wet by rainy water. despite of attending same problem always your servicemen are unable to get sometime to actually fix it at right location.And n icing ontop of cake is complaint web page is not responding since yesterday. please show your prompt action ina swift manner.
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                                        JATHZ001
                                        from Haridwar, Uttarakhand
                                        Aug 15, 2011
                                        Resolved
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                                        Resolved

                                        Address: Jaisalmer, Rajasthan

                                        SIR , I WAS HAVING A LANDLINE CONNECTION NO. 250839 WITH BROADBAND CONNECTION AT JAISALMER. I HAD SUBMITTED THE PHONE AND ACCESSORIES WHEN I WAS POSTED OUT TO ANOTHER PLACE(DEFENCE SERVICE) IN THE MOTH OF APR 2010. AS PER THE FORMAT I HAD SUBMITTED MY NEW ADDRESS TO BSNL JAISALMER. TILL DATE I HAVE NOT YET RECEIVED MY CHAQUE. KINDLY DO THE NEEDFUL. MY CONTACT NO. IS [protected].
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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