[Resolved]  BSNL sonepat — frequently non availability of connectivity

I am using broadband / internet connection provided by bsnl sonepat. Since last fifteen days connectivity is frequently non avialble. Light at inet points frequently goes off and at those moments connectivity is non avilable and we are deprived of braodband service / connectivity frequently.

To solve this problem i am regularly contacting at phone number
1957, 2211999 & 2256300. But from these telephone number i never got satisfactory reply and or service or removal of problem of non availability of connectivity. In the process when i tried to contact GM BSNL SONEPAT ON PHONE NUMBER 2253000 I WAS NOT ALLOWED TO CONTACT HIM NEITHER HIS MOBILE NUMBER WAS PROVIDED TO ME AS REQUESTED BY ME TO THE RECEPTIONIST.

In addition to non availability of connectivity my telephone number 2200561 becomes dead when i contact at above numbers to solve the problem of connectivity, i apprehend it is done intentionally to teach me a lesson. Today when i contacted at phone number 2253000 instead of providing me solution / mobile number of GM, BSNL, SONEPAT, MY TELEPHONE LINE WAS TURNED DEAD BY THE OFFICIAL / EMPLOYEE OF BSNL SONEPAT AS IT IS SATURDAY AND I CAN NOT GET ANY HELP AS BSNL AT SONEPAT HAS NOT MADE ANY PROVISIONS TO SOLVE A PROBLEM ON SATURDAY OR SUNDAY.

Now i have been deprived of from both the service i.e. broad band connection and landline telephone facility.


Dharmender Sharma

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