Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My landline no:[protected]
k.k.nagar, chennai, tamilndu.
Hi, i have been using BSNL Dataone connection for last 2 years. To my shock i have received a bill of over 23000 for march months o[censored]sage. so i came to bsnl kodambakkam office and i made complaint i don't have any copy of that so till now their is no response from their side .i am very sure that their is some mistake on that bill because we will never use 23GB for a month its an home PC we not been using it for commercial purpose.so till there is no response please make some action on my complaint.

An amout of Rs 50- has been deducted from mobile no -- [protected] on my demand and registering my demand by calling at 56700 and doing all related activities successfully by me, but the song --zara sa (jannat) (Hindi song) has not been loaded on my above mobile prepaid phone so for . I have tried so may times to cotact at customer care number [protected] they give me diffrent sugeestion & giving code aiso but caller tune yet not fixed in my number or there is no response from ur side just i have to say u hv poor customer care & ur service is very poor.

dear sir,
1
i have bsnl student plan sim card number [protected]
sir meri std call rates abhi bhi 2.40/- ki lagti hai
local call bsnl to bsnl 1.00/- other 1.20/- ki lagti hai messages free jabki sabhi prepaid conection per std
1.50/- ki ho chuki hai. exelpower ki call 20 paise ki lagti hai
2
mere sim card se 9548 ki sereis ka koi bhi number nahi lag raha hai call milane per kehta hai call rejected
as [protected]
mai customer care par 4-5 baar complaint kara chuka hu abhi tak solve nahi hui hai
my complaint numbers are F[protected],[protected], G[protected], and many more
solve this problem sir
my area is up west, gatum budh nagar

ankit agrawal
[protected]

I have shifted my BSNL Landline connection with broad band from Tuticorin to Coimbatore at the address mentioned below:

M.SIVASANKARA MUTHUVEL
21/3-1, Sengappakonar Layout
Kallukuli Street, Sundarapuram
COIMBATORE - 641 024


For which a work order was issued on 19.05.09 by Commercial officer (S) Coimbatore to Kurich (Sundarapuram area) Telephone Exchange. Inspite of several contacts/reminders, so far my connection was not executed.

For which, I have sent a compliant to PGM/ BSNL Coimbatore by REGISTERED POST on 17.06.2009.

and registered a compliant in BSNL site also on 23.06.09.

So far no reply or activation of my landline.

It is very pathedic situation the connection was not resumed even after one month.

WORK ORDER REF: CB KRI 10960/2670008.

I face very much difficulty without Landline connection with broad band.

Kindly do the needful.

regards,

i have been complaining about my broadband connection from last three days at bsnl office 34 chandigarh but no action has been taken by them .they always give me a complaint number but no one comes to correct the connection.my broadband is not working at its normal speed and is getting turned off automatically .please help me in this regard i cannot download anything properly at night due to this thing and my daily usage is also suffering from this fact.

I have earlier filed a similar complaint against BSNL and much to dismay the service has been poor since then. I am trying to recharge my prepaid mobile through the online BSNL site WWW.BSNL.CO.IN and it says that the mobile has been recharged and money debited in my account but 10 hrs or so hence my mobile still isnt recharged...why then a site like this??? I can buy a recharge coupon by that time!!!
TXN id: TXE[protected]
rECEIPT NO:[protected]

Below are my BSNL connection details:
My BSNL Number:[protected]
Phone Instrument: Owned
Modem Instrument : Owned
Model type : 1) ADSL with wifi 2) Normal ADSL

1st time I wrote when there were issues in getting my BSNL broadband working when new line was taken. Now after 1.5 month after that I have again an issues with same broadband connection.

Again I have problem with internet again.Internet gets disconnected every 10 minutes. This problem is raised since one month

For the above number, i have raised complained with BSNL since last one month. I have been trying to get this working till date but no success yet. I am only paying rent from my pocket which is helping only BSNL and not me.

I had different responses from different people of BSNL.

1) Area Managaer (Babi) tell this is line problem and will be be solved by July 10, 2009 approximately. I had met him personally on July 04, 2009.

2) Lineman (Mr. Bhupati) came to home to solve this for many times. As per him he says he has solved all problems, line is fine and all. But still the problem persists. On July 6, 2009 he comes and says it is not working with my modem. It works with BSNL modem. Infact he was person who had setup same modem when new line was taken. It was working fine. I have two modems both of which were working fine with Other service provider like Airtel.

Not sure is it just a way to get out of problem or not ?

3) Besides this I am in touch with Mr. Nageshappa, Mr. Manohar and Mrs. Malini

Can you please help me in getting this problem isolated and solved, because all time i talk to people they have their own execuses for internet not working.

I was able to use connection only 15 days since the time i have taken connection. I am unnecessary paying rental. Besides these i have to run around here and there to get problem solved.

So last option i have is to approcah you. Hope you would be able to help me in the solving problem.

If it does not solve, I will have to go to consumer court and cancel connection.

Regards,
Hardik Kothari
Mobile: +91-[protected]

sir,
i had got a message on my mobile phone( mob. no. [protected]) that u had won 500000 GB pound in 2009 ORANGE DRAW and asked to contact mr. Brain on [protected]@hatmail.com. kindly tell me whether its true or false and what i hv to do.




regards

I have been a subscriber of BSNL DataOne Broadband for a couple of years. I recently shifted to another location and requested BSNL to transfer their services to the new address. I have been provided with a new landline number (Guwahati 2203566 under their Zoo Road jurisdiction). Ever since this new number was provided to me about a month ago, I have been/am having nightmares in transacting business throught the Internet due to frequent link failure. My complaints to all concerned in BSNL within my area have yeilded no positive results. No one in BSNL seems to know what to do.

If this is the 'broadband' service BSNL boasts of, I would advise new subscribers to look before they leap and take their offer with a pinch of salt.

Hope the higher ups in BSNL are 'listening' and take appropriate action to alleviate the problems of their customers promptly and efficiently.

Utpal Barsaikia
Flat # 404, Prarthana Apartment
Sundarpur
RGB Road (Formerly Zoo Road)
Guwahati-781005
Assam.

respected sir/madam
i am a saral annant prepaid customer.
presently i have free sms balance which was recharged from the RS 23 free sms voucher.
the message validity ends on 18th july!
but during someday when i am sending sms to some kolkata cell phones, RS 1 is being deducted from my main balance, per message.
i complained about this problem several times to the kolkata bsnl customer care centre but no steps have been taken till now!
I hope you would do the needful and solve the problem as latest as possible!
thank you!

Dear Madam/Sir,

My brother-in-law around 2 yrs back applied for a pre-paid SIM card in a BSNL auction ([protected]) in Punjab. He got the number, but the number got registered in his name, as I was not available in my hometown at that time. But we want the number to be in my name, can you please advise on the procedure on how can this be done? I would appreciate your help in this regard. Please contact me on [protected].br...

sir,
my user name is"[protected]@bsnl.in", portal id "raj[protected]" and my land line no. is"[protected]"
I changed my password, last month. But now I forget new password.


so, plz tell me how can i restore my password!



regards,
Rajeev sharma

i got my landline[protected]telephone connection in july 2008, due to the printing mistake my name was changed from hemant kumar mishra to hemani kumar mishra. I filled complaint to bsnl office(bhadewa exchange, lucknow) but they are not taking any action despite written applications...please help me to get the name chnaged...

My tel no[protected] is not working for about 15 days.
Pl rectify the same

BSNL landline is out of order in loco Phone no:[protected] for last 10 days, i tried in customer care but they are not picking the call, please take the action as soon as possible

My mobile no is [protected]. I paid my last bill for Rs. 916.00 through Yuma Enterprise, Nirjuli on 12.06.09. However, the current bill has not reflected the same. Also I would like to inform you that I got the messeage informing payment immediately after payment and my outgoing facility was unlocked on the next day. However, I have lost my mobile on 14.06.09 and therefore I donot have the details of the payment. I have already applied for duplicate SIM on 26.06.2009, and yet to receive the same.

i m using bsnl prepaid sim card
i requested for a callertune several timess and wants to cancel the previous one
but each time the company is sending me msg containing invalid msg or code ...
i had recharged mine simcard yesterday with 100 rupees
now its ony 60 without any use or provide of services from bsnl...
they r charging 2 rupees for each sms and each time msg becomes invalid and the caller tune code is not processing at all...
plzzz help me to fight a big case against this company and serve those other people also who r becoming the victims of this fraud by wining this case...

sir,
My landline phone No. [protected] was disconnected(only outgoing call service was stopped). I paid Bill Rs-1160/- vaid receipt no.[protected] on dt- 22/06/2009. till today my landline phone is not connected.
please conn phone .
Phone no-[protected].
Consumer No[protected].
Bill No- T[protected].
Bill Amt-Rs-1160/-
Bill Pid Rs 1160/- vaid Receipt No-[protected].

Hi, Please let me know the procedure for checking the billing status online through Internet of my BSNL Data Card.

Must reply, ASAP.

Regards,
Subhankar S.

My landline No.[protected] is not working despite my bills being updated. I'll be grateful if you would kindly look into this matter and get my phone working ASAP.
Thank you,
Yours truly,
Ajoy Chakraborty
for Mrs. N. Bhattacharya