| Address: Moradabad, Uttar Pradesh |
am using a BSNL CDMA number[protected], last weekend i.e. on 4th-5th june 2011, there was no outgoing on any cell numbers, and every call was disconnected the message "network is busy now", and ths week end also(11th-12th june2011) its showing the same problem ,even last weekend i got my comlaint registered with the bsnl on no.1502, the complaint number of previous comlaint is lost, and the complaint number of 11th june complaint is-F11UP1102833.
and the costmer care executive "Manoj" with whom the second complaint was registered was highly impolite and non cooperating.
pls help me resove this problem ,as every weekend , when its peak time to call family and friends the BSNL makes ne totally inaccessible.
My telephone no 660181 is so noisy and i could'nt hear a word when somebody calls for the last 6 months. Inter net connection i could not connect even one second. Now the phone is dead. I have complained repeatedly but nothing happened till now. Finally i made a complaint to the Customer care on 09.6.12 and no response . BSNL there is no experience workers in the field under Edava exchange. Edave exchange is under thiruvanthapuram district kerala state. So I am forced to Complaint to the higher Authoritiesin Telecom Dept.New Delhi and to the Hon. Central Telecom Minister, of BSNL's poor Customer care and poor service to your valuable customer(as BSNL always says) and cancell the connection within a few days.Any way i am looking forward for your Action and co operation in this matter.
Thanking you,
Noufal Shukkoor