Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I HAVE BEEN USING BSNL PREPAID ANANT SCHEME FOR LAST ONE YEAR NOW I NOTICED THAT CONTINUE FOR SERVICE I NEED TO EXTEND MY VALIDITY BY RECHARGE COUPON WHICH IS NOT MANDATORY FOR ANANT CUSTOMER ONLY TOP UP IS REQUIRED ONCE IN 6 MONTH AND MY MOBILE NO IS No.[protected] KINDLY SUGGEST WHAT SHOULD I DO TO OVER COME THIS PROBLEM.

sir,
mera name manoj hain. My number is [protected] hain. sir maine 14.5.2011 ko night me 8 baje dial tones activate kiya tha. Balance to pure le liya sir par dial tones activate nahi ho paya. Aap meri detail dekho or bolo month me mai kitna balance karta hu. Bahut problam ho raha hain. Par mai bsnl nahi band kar raha hu. Pleace meri problam solved kar de.
Than kyou.

sir
meni aaj 27/05/2011ko Rs- 55 ka recharge karya tha to mera Balance to pora aya par jo validity melane the bah nahi meeli please sent my phone validity.
MY MOB.NO.-[protected] Cosumer Care No Bhi Nahi Lagta hai.

Sir mera mob. no. [protected] jo ki bsnl ka hai iss no. ko MNP ke process se main airtel me jana chahta hoon maine MNP ki request 25.05.11, 24.06.11 ko lagayi meri request dono bar cancel ho gayi
isske bad maine 07.07.11 ko phir se request lagayi hai airtel me port in ka message aaya hai lekin aur koi message nahi aaya kya meri request phir se cancel ho gayi hai mera no. ka MNP process kyun nahi poora ho raha hai kripya hamein batayein aur agar meri IIIrd request cancel nahi hooyi hai to MNP ka process poora karayein aur mujhe sucheet karein mera email ID [protected]@gmail.com hai.

Sandeep kumar
Lucknow

Respected Sir/Madam,
My name is Vinod Kumar Shukla. My number is [protected]. sir maine[protected] ko Chinhat, Lucknow se ek Rs. 55/- ka topup purchase kiya, silver line remove karne per kuch number sath me khurach gaye. Jisse mai phone topup nahi kar paya. Pleace mujhe batayen ke mujhe kya karna chahiye.
Topup card ka sr. no. [protected] hai.
My mob. no. is [protected].
e-mail I.D. is [protected]@gmail.com
with warm regards

Vinod Kumar shukla

Sir im using bsnl combo500 plan, with tel no:[protected] has got usage problem. im unable to chek dat. right from 1st april...

tell me what to do.. whenever i view my usage it says "no usage records found"...

plzz help!!! reply me on my email

thanxxx

Sir im using bsnl combo600 plan, with tel no:[protected] has got usage problem. im unable to chek dat. from 1st may...m not got easily to see that

i cant check my broadband please my password and username for dataone broadband

Sir im using bsnl broadband plan, with tel no:[protected] has got usage problem. im unable to chek dat. right from 20st may
tell me what to do.. whenever i view my usage it says "no usage records found"...

plzz help!!! reply me on my email

thanxxx

Dear Sir
Sir im using bsnl broadband plan, with tel no:[protected] has got usage problem. im unable to chek dat. right from 20th August
The bsnl account management site from where the broadband usage is seen could not be opened for more than 5 days.
Occassionaly this problem arises. It is most irritable that the site could not be accessed most of the time, and the usage could not be viewed. Please do...

check the usage usage web site is not working in my computer other site are currect working bsnl site is open its ok but usage detail portal link click page canot be displayed

check the usage usage web site is not working in my computer other site are currect working bsnl site is open its ok but usage detail portal link click page canot be displayed

i cant check my broadband please my portal id and password for bbservice.bsnl.in broadband. my phone no is [protected]

i am unable to check my braodband usage since my portal changed from 59 to 117...

please send portal id of 14 digits soon or any help so that i can check it

thanks

satish

I AM UNABLE TO CHECK MY USAGE AMOUNT OF BROADBAND SINCE LAST MONTH SO UNKNOWINGLY I[censored]SAGE EXEED THE LIMIT THE BILL AMOUNT INCREASES PLS DO THE NEEDFUL

Respected Sir

my name is prashant katkar i have apply for BSNL phone as well as broadband
but stil i am not geeting connection
Here the acknowlaegement
customer Id :[protected]

so waiting for positive reply

Regards

Prashant katkar

Dear Sir,

We want new brodband connection for our titwala flat.
please contact me .[protected]

Broad Band Internet download speed is slow

Ph NO - 2304860

Navin M.Puranik,
Plot No-11, Brahmin Society,
Murbad Road, Kalyan (W).

The BSNL contractor, While Excavation for new cable laying, the inlet water line to Alishan park 1 Chikanghar has been damaged and the total water supply to our society has come to halt.

Also please see that the contarctor shall arrange to repair the pipe lines urgently.

BSNL — land line bill payment

I want to pay my land line bill on line and i have SBI VISA credit card & State bank of hyderabad(SBH) debit card. But these banks are not available in the bill payment options in bsnl site. Whereas for Mobile post paid bill payment atleast SBI VISA credit card is available to pay.

I want register for BSNL payment

BSNL Ghaziabad — PHONE NOT WORKING FROM 8 MONTHS

MY PHONE NO[protected] IS DEAD FROM 22-2-08 AND AFTER MANY COMPAINTS THEIR IS NO ONE TO LISTEN FOR IT. EARLIER THEY HAVE ACCEPTED OUR COMPAINT AND TOLD US THAT IT WILL TAKE TIME AS BUNCH OF LINES HAD BEEN CUTTED DURING ROAD CUTTING. BUT AFTER WARDS THEY ARE NOT EVEN RECEIVING OUR COMPAINT AND ALWAYS TELL THAT WE ARE WORKING FOR YOUR LINE. PLEASE HELP US OR TELL US WHAT TO DO.

My Landline n[protected] is dead since last 4months and i have made a complaint on BSNL's Ivr as well..Please resolve the issue

BSNL Ghaziabad — NOT GETTING ONLINE ON TIME

I am not able to check my bill online. Earlier i use to get online bill on my SBI online account now it is not showing any bill.
the official website (http://www.bsnl.co.in) of bsnl is not working.
Please hep me to check my bill.

Wait and see is the attitude.Iam an aggressive consumer of Govt authorised services like BSNL Mobile, landline connection, using mMO, Speed post, registere post etc., But the response from the Govt side is negative.Especially BSNL, Banking systems etc., When I approached the BSNLCustomer care Centre near Ajax, Thiruvottiyur Bus stand, Chennai-600 019 on 25th Aug 2010 for the switchover of my Pre paid connection to Postpaid thro'BSNL, they told me to contact the BSNL Customer Services at Raja Kadai(, Next to Canara Bank & Opp to Rohit Hospital), Thiruvottiyur, Chennai-600 019, so I did the same and approached them in this regard on 26th Aug 2010 at 11.00 am, but they refused to give the connection and forced me to go to Flowerm Bazaar BSNL office, Broadway, Chennai.This is the rotational roaming and tedious travel to get a connection from BSNL even I had the relevant copies of ration card, Driving licence, PSU ID card, PO SB A/c pass book, Colour passport size photos of 3 copies.Please instruct the public to go /approach the proper Office so that the time of public who are very eager to get the services from the Govt.,
RAMU.M, [protected]@yahoo.in

Dear Sir,
Please send me unique id for my land line number is below
[protected]

BSNL — Unsubscribe the active services

Diva and bollywood actress pack has been subscribed on my number [protected].
Kindly deactivate these packs as soon as possible .

BSNL Mobile — Deactivation of Value addd services

I am using BSNL mobile haivng numbers [protected] and [protected]. Some rubbish value added services , alerts of OSHO and all, has been activated on my cellpohone without my permission . And they are charging me 25 rs Per month . They just send the messages that this services has been activated on your number. i tried to call customer care number of times and after waiting for more than half and hour there was no response from there customer center . In short i hvae to pay for the services which i havent opted for . What should be done to get rid of these alerts taht has been activated on my number without my permission .

my mobile number is [protected].Last one week without my consent one sms joke comes to my mobile and Re.1 is deducted from my account. When i am trying to unsubscribe this service, Rs.2 has been deducted. But the above service could not be curtailed.

Sir,
I have not subscribed for bsnl CRBT or bsnl content renewal. I have received this morning (24st march 2010) the messages from bsnl office and money is being cut on that reason, 10 days ten rupees. Bsnl normally does not do this. I want to deactivate these service from my phone numbers immedeiatly. My phone numbers are [protected]. Kindly do the needful as early as possible. Thanking you in advance
yours sincerely

sir can you deactivate my all active services except my internet my cell no [protected] plzzzzzzzzz its very urgent

hello sir,
this is mamta here .my sim card no.[protected] which is droped or lossed by me so plz deactivate this no. as early as possible to ignore missuse of this phone no.
thanks
mamta bhardwaj

BSNL — to deactivate my sim

sir, i have lost my bsnl prepaid simcard no. [protected].
it was issued on my father's name i.e. Mr. Raj Kumar Jain.
so please de-activate the sim card before it gets misused by someone else.
kindly take appropriate actions.

sir can you deactivate my all value added services on my cell No [protected], pl its very urgent

thanks
Radhakrishnan
Kerala

sir can you deactivate my all active services my cell no [protected] plzzzzzzzzz its very urgent

sir deactivate all value added services plz sir phone no. [protected]

I hold BSNL mobile SIM connection. Of late, I started receiving the message on early morning, around 8-9am every day, saying 'Thank you for using Value Pack Service. You have been charged Rs. 10'. I have not subscribed for any such service with BSNL and so far I have lost Rs. 25/- till date. Deactivate all the value Pack services.
my mobile number is [protected]

my phone no is [protected] prepaid connection. kindly make arrange to deactivate love meter service . and cancel all value added service. please register this complaint and do the needful urgent

bhasan e

BSNL — deactivate sim services

dear sir,

with reference to above subject i yetindar singh lost sim having number [protected] plz stop all the services and deactivate the same and confirm the same on my alternate no [protected]

SIR CAN YOU DEACTIVATE MY MMWELL SERVICE ON MY NUMBER IS [protected]

THAKS
SANDEEP

sir can you deactivate my all value added services on my cell No [protected], pl its very urgent


Thanxs
Bapi

sir deactivate all value added services plz sir phone no [protected]

sir can you deactivate my all value added services on my cell No [protected] please its very urgent

Its a lie… a big fat lie that BSNL is selling!… & they r doing it openly & shamelessly! its no 3G… the kind of speed this piece of s**t is giving, hardly qualifies it a 2G! Do yourself a huge favor & stay from this garbage!

Dear Sir,

I am a BSNL Internet Customer under Plan 500C under Bhubaneswar Telecom District through my telephone No.[protected]. My customer particulars are Customer Id : [protected]and Account No. : [protected]. I have received and paid under protest the following BSNL bills during the last three months which are defective showing more local / STD calls than my actual usages :

Billing period Bill details
No. & Date No. of Local + STD calls billed Approximate actual usage as per my record
Remark
01/12/2009 to 31/12/2009 No.2168447 Dt 08.01.10

186

50 Land line usage shown in the bill is much higher than my actual usage
01/01/2010 to 31/01/2010 No.2260451 Dt 08.02.10
259
60
- do -
01/02/2010 to 28/02/2010 No.2812913 Dt 08.03.10
241
50
- do -

My Complaint

While the BSNL billing for Broadband usages are correct, the billings for the Land Line usages shown in the bills are much higher than my actual usage.

As a result of the aforesaid wrong billing by BSNL, I am loosing the benefit of free Land Line usages (175 calls per month) available under Plan 500C. Rather, I have been constrained to pay for additional usages wrongly billed by BSNL to avoid disconnection.

In view of the above you are requested to :

(1) Please rectify the defects / mistakes in your billing system to avoid any wrong billing in future.

(2) Refund the excess amounts already paid by me including the value for the unutilized portion of the free Land Line usages.

(3) Assure me not to repeat this type of mistakes and cause loss of my time and money.

Thanking you,

With regards,

Damodar Mishra
VI-M-839, Sailashree Vihar, C.S.Pur,
Bhubaneswar- 751021

BSNL, Orissa

Dear Sir

I am a BSNL Internet Customer under Plan 500C under Bhubaneswar Telecom District, Orissa through my telephone No.[protected]. My customer particulars are Customer Id :[protected]and Account No.: [protected]. I had taken the Broadband connection in October, 2010 and the Modem is provided by BSNL on rental basis. Since the date of taking connection there is inherent problem in the connection. The status of BB connection goes out in every 5 to 10 minutes duration and needs to be reconnected again and again. I had lodged complaints with your representatives from tome to time through BSNL tool free No. and also lodged complaint officially twice. But, no action was taken by your representatives. Rather, they are avoiding giving some careless reply. Being helpless, I consulted a very senior Telecom Engineer who after examining the connection has confirmed that the problem is due to defective Modem. Hence, I request to please send one of your responsible representative to examine and change the Modem.

With regards,

Damodar Mishra
VI-M-839, Sailashree Vihar, C.S.Pur,
Bhubaneswar- 751021

my sms is nt going to this particular no.only [protected]

BSNL - CellOne — deactivate DND

please deactivate DNDon my mobile [protected] .Iwant to raceive ads from other service providers.please deactivate it very soon .

Sir,
This is to inform you with more n more regret that my mobile no.[protected] post paid connection applied to activate GPRS system on dtd. 10.03.2010 but till date I have not received the necessary file to start GPRS. I have called daily to customer care but no response and told that it will be start within 24 hours. But till date I have not satisfaction.

So pl call me back on urgent basis on my given mobile no.

It is very much regret to complain.

Manoj

BSNL - CellOne — Unresponsive service

Sir/Madam,
I have a BSNL postpaid SIM ([protected]), and i want to switch to another mobile service. However, BSNL - Srinagar does not allow to do so. Hundreds of BSNL users like myself, are unable to call or message on 1900 from the BSNL phones. Customer Care centre executives always assure that the service will resume within 24 hrs, but nothing happens. Kindly intervene into the matter.

yes i agree u r s problm cellone product waste with remaining sims

please deactivate DNDon my mobile [protected] .Iwant to raceive ads from other service providers.please deactivate it very soon

please deactivate DND on my mobile [protected] . I Want receive only 100nests send sms. do not receive voice calls or other sms

please deactivate DND on my mobile number [protected].I want receive banking sms.please deactivate itvery soon.

my mobile number is [protected]. every ten days 4, 14 and 24 tamil mobizine renewed 10 rupees.reduced. i was sent sms.unsubscribed stop sent to 155223. but no action so far. kindly stop tamil mobizine to day immediately

BSNL is a very very bed company meri nazar mai is ki valu to sali ek paisy ki naih hia mainy ek connection le rakha hia us ki kabhi tu service hi thik nahi hoti hia sikayt karne par sale costomer cairwale bhi conplane bhi naih dekty hia
bahut haram kor company hia bsnl
bhaio aap logo sy gujaris hia ki is ka connection kabhi bhool kar bhi mat lena
sali bahut khrab company hia
sale bolty hia ki connecting india sale ghanta jod rahy hia
salo sy ek kam to hota nahi hia or connecting india
madahchodo
haram ki khane ki tum logo ko aadta jo ho gai hia
salo
tum sab sy acha to rilnce hia
or is ki brodband connection ki to hamesa hi maaa chudi hoti hia sala kabhi thik sy chalta hi nahi hia
mainy kitni sikayt ki sala koi karta hia nahi hia
or costomercair ka no. to sala kabhi mila hi nahi musy aaj tak
]

Dear Sir,

Our telephone and broadband connections are not working, we have given a complaint to our local exchange (KORATTY), about 5 days before. they agreed to come and fix it but untill today no one take any action to our complaint. we tried to call them several times now they are not picking up the phone. please help me, to take a proper action on this issue,
Telephone number is[protected]

Thanks,
Dinesan

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GO TO WRITE SMS AND TYPE <your imei number> SPACE <type your mail id> AND SEND [protected]

THANK YOU
ADITYA GANDHI
[protected]

Dear Sir,

I have lost my Sim card which was having BSNL Excel Prepaid today afternoon. I live in Darjeeling, in West Bengal. I request you to kindly block my SIM to avoid misuse of my number. Pls issue me the duplicate Sim

My number is[protected]. Please help me in this concern.

With thanks,

Ms. Ira Ghosh

SIM lost
Dear Sir,
I have lost my Sim card which was having BSNL Excel Prepaid . I request you to kindly block my SIM to avoid misuse of my number. Pls issue me the duplicate Sim

My number is [protected] Please help me in this concern.
With thanks,
Nihar Kumar Ghosh

mu telephone number is [protected] and [protected] i have not been recieving my telephone bill from pat 6 months and have to get duplicate bill to make payment which is very troublesome so kindly update me on my mobile phone no. [protected]

actually bsnl doing lots of fake bills like this, i'm using broadband for 1yr, for me this month bill is


Fixed Monthly Charges 0.00
Accessory Rent 0.00
Local Calls 0.00
Trunk Calls 0.00
International Trunk Calls 0.00
Phonograms 0.00
Misc . Charges 4, 248.00
Rs. Ps
Service Tax 437.54
Late Payment Fee 0.00
Amount Adjusted 35.56
Amount Paid 0.00
Net amount Payable 4, 650.00