Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
Complaints 15970
Resolved
6089
Unresolved
9881
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 649

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Ratan Chand Chaurasia
from Jodhpur, Rajasthan
Mar 24, 2010
Resolved
Report
Copy
Resolved

My number is [protected] . I am a BSNL postpaid customer. I have charged Rs 30/- per month from 4 months from 55678 , i got message from[protected] from every month that "Thanks for using subscriotion service, You have charged Rs.30 .I am not using this service . Please unsubscribe this service immediatly.
Aug 14, 2020
Complaint marked as Resolved 

bsnl sevice — Bsnl Service feedback

I have bsnl phone & internet. but there are many problem. bsnl sevice is very poor. hes operator is very bad. he cant give us write answer. i have dead phone for last 6 days. but no any reply. when he start my phone. and this problem many many time creat. he doesnt do any action. Please kindly impruve your service.
My phone no[protected]
my number is [protected].i am a BSNL prepaid customer.i have charged Rs30/-per month from 4 month from 55678, i got massage from[protected] from every month that "Thanks for using subscriotion service, you have charged Rs30. I am not using this sevices please unsubscribe this service immediatly.thank you
my number is [protected].i am a BSNL prepaid customer.i have charged Rs30/-per month from 3 months from 55678, Whenever I want to send unsubscription message, reply comes of temporary problem . I am not using this sevices . Please unsubscribe the service immediately . If it is not feasible, please tell me about the information officer under right to information act-2005.
my number is [protected].i am a BSNL prepaid customer.i have charged Rs30/-per month from handygo videobar service (55678), Whenever I want to send unsubscription message, like(UNSUBVIDEOBAR) to 55678 reply comes of temporary problem . I am not using this sevices .kindly Please unsubscribe the service immediately
my number is [protected].i am a BSNL prepaid customer.i have charged Rs30/-per month from handygo videobar service (55678), Whenever I want to send unsubscription message, like(UNSUBVIDEOBAR) to 55678 reply comes of temporary problem . I am not using this sevices .kindly Please unsubscribe the service immediately
my number is [protected].i am a BSNL postpaid customer.i have charged Rs30/-per month from handygo videobar service (55678), Whenever I want to send unsubscription message, like(UNSUBVIDEOBAR) to 55678 reply comes of temporary problem . I am not using this sevices .kindly Please unsubscribe the service immediately
my number is [protected].i am a BSNL prepaid customer.i have charged Rs30/-per month from handygo videobar service (55678), Whenever I want to send unsubscription message, like(UNSUBVIDEOBAR) to 55678 reply comes of temporary problem . I am not using this sevices .kindly Please unsubscribe the service immediately
I am facing the same problem. I am a BSNL prepaid customer. My No is [protected]. And from last 3 months i have been charging Rs. 30 towards subscription of Video Bar services, for which I have never send a subscription request. Whenever I want to send unsubscription message, like(UNSUBVIDEOBAR) to 55678 "temporary problem" msg is displayed but SMS charges are deducted. I also lodged the complaint at Customer Care many times, but no action taken. This is really ridiculous. I am not using this services .Kindly unsubscribe the service immediately.
I am also facing same problem. Every week Rs. 5 deducting from my account. When I tried to unsubscrib this service, no reply but again Rs. 2 get less. I don't know whome to complain about this. Seems that somebody is stoling our money.
My number is [protected]. I am a BSNL prepaid customer. I have charged Rs 30/- per month from past2 month from 55678128 i got message from[protected] from every month that "Thanks for using subscriotion service, You have charged Rs.30 .I am not using this service . Please unsubscribe this...
My number is [protected]. I am a BSNL prepaid customer. I have charged Rs 30/- per month from last month from[protected] on[protected] that "Thanks for using subscriotion service, You have charged Rs.30 .I am not using this service . Please unsubscribe this...
I have a postpaid BSNL mobile number [protected]. I am regurlarly getting message from 55678 requesting to use their facility. It is very vulgur and I have time and again sent messages to stop sending me such messages. Even though I have never asked for such facility I have received a message stating that 'Thanks for using service, You have been charged Rs. 30 at 10.43 AM on 16/04/2011 for more downloads log on wap.handygo.com. I want to know as to how I have been charged without ever using this facility. I have also sent several SMS to ' UNSUBVIDEOBAR' at 55678. The message I am receiving is as follows. 'Temporory problem ! pls try after some time. I am really disgusted to note as to how these people are allowed to operate. Is there no mechanism to book such senders. Please let me know or else I shall be constrained to take legal action and change my service provider. I request some competent authoritys intervention pleae. I have also personally handed over a letter at BSNL office at RTC X Rodas. I once again request you to kindly bar all messages on my mobile.
T Rajeshwar Rao
16 April 2011
I am facing the same problem. I am a BSNL prepaid customer. And from last 4 months i have been charging Rs. 30 towards subscription of Video Bar services, for which I have never send a subscription request. Whenever I want to send unsubscription message, like(UNSUBVIDEOBAR) to 55678 "temporary problem" msg is displayed but SMS charges are deducted. I also lodged the complaint at Customer Care many times, but no action taken. This is really ridiculous. I am not using this services .Kindly unsubscribe the service immediately.
My number is [protected]. I am a BSNL prepaid customer. I have charged Rs 30/- per month from last month from[protected] that "Thanks for using subscriotion service, You have charged Rs.5 for 5 days subscription .I am not using this service . Please unsubscribe this... other wise i will go to court.
My number is [protected]. I am a BSNL perpaid user. Every time a sms come(every month).i have charged Rs30/-per month from handygo videobar service (55678) everytime i unsubscribe it states invalid code...Please unsubscribe my number or else am going to print in newspaper..
this is my second compliant...i think they are looting public money with support from BSNL prepaid serivices...
Dear sir;

my number is [protected]. I am a BSNL prepaid customer. I have charged Rs 30/-per month from handygo videobar service (55678).

Whenever I want to send unsubscription message, like(UNSUBVIDEOBAR) to 55678 reply comes of "temporary problem".
I am not using this sevices at all.
Kindly unsubscribe this service immedietely...

thanks and regards
my number is [protected]. I am a BSNL prepaid customer. I have charged Rs 30/-per month from handygo videobar service (55678).

Whenever I want to send unsubscription message, like(UNSUBVIDEOBAR) to 55678 reply comes of "temporary problem".

BSNL/ Handygo.com — charging without using service

I am a prepaid BSNL user my mobile no. is [protected].I am getting the sms from BSNL Handygo.com BZ[protected].They charges Rs.8/-without using any service.I am not a subscriber.SO,PLEASE UNSUBSCRIBE THIS SERVICE AS EARLY AS POSSIBLE.

BSNL handygo.com — charges Rs.8/-without using any service

I am a prepaid BSNL user my mobile no. is [protected].I am getting the sms every week, from BSNL Handygo.com BZ[protected].They charges Rs.8/-without using any service.
I am not a subscriber.SO,PLEASE UNSUBSCRIBE THIS SERVICE AS EARLY AS POSSIBLE.
My BSNL prepaid Mobile Number is [protected]. I am very upset, because of duducting rs. 30/- and Rs. 60/- every month by handygo videobar. Many times I will send the unsubscribe message to this service. but service is continued. I this is happen next time I will discontinue my BSNL service.
Same type of massage came to my number. My mobile was switched off for more than a week, I switch on at afternoon around 2 pm, after 1 hour massage came that i subscribe for spicy jokes on same day at 5.32 am and to unsubscribe send massage unsubspicy to 5567899.I call to customer care and ask that any service is activated on my number, I was told that non any type of service activated on my number.I think that this is fraud massage if anyone response this massage than balance is deducted and if no response is taken than balance remain untouched.

BSNL — BSNL/handygo 55678

I have a BSNL pre paid mobile number. Phone no is [protected]. My balance is being deducting every week by 8/- for handygo service though i did not subscribe the service. I have tried several time to unsubscribe the service but unable to do that. please help
My number is [protected] . I am a BSNL postpaid customer. I have charged Rs 30/- and much more rupees from 55678, i got message from 55678 from every month that "Thanks for using subscriotion service, You have charged Rs.30 .I am not using this service . Please unsubscribe this service immediatly.
Helpful
Found this helpful?
23 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    brajesh
    from Delhi, Delhi
    Mar 24, 2010
    Resolved
    Report
    Copy
    Resolved

    cannot topup my new bsnl number [protected] & not responding the officers of cosumer no i.e.[protected]

    all the numbers of new series are not working properly.
    Aug 14, 2020
    Complaint marked as Resolved 
    I HAVE BEEN USING BSNL PREPAID ANANT SCHEME FOR LAST ONE YEAR NOW I NOTICED THAT CONTINUE FOR SERVICE I NEED TO EXTEND MY VALIDITY BY RECHARGE COUPON WHICH IS NOT MANDATORY FOR ANANT CUSTOMER ONLY TOP UP IS REQUIRED ONCE IN 6 MONTH AND MY MOBILE NO IS No.[protected] KINDLY SUGGEST WHAT SHOULD I DO TO OVER COME THIS PROBLEM.
    sir,
    mera name manoj hain. My number is [protected] hain. sir maine 14.5.2011 ko night me 8 baje dial tones activate kiya tha. Balance to pure le liya sir par dial tones activate nahi ho paya. Aap meri detail dekho or bolo month me mai kitna balance karta hu. Bahut problam ho raha hain. Par mai bsnl nahi band kar raha hu. Pleace meri problam solved kar de.
    Than kyou.
    sir
    meni aaj 27/05/2011ko Rs- 55 ka recharge karya tha to mera Balance to pora aya par jo validity melane the bah nahi meeli please sent my phone validity.
    MY MOB.NO.-[protected] Cosumer Care No Bhi Nahi Lagta hai.
    Sir mera mob. no. [protected] jo ki bsnl ka hai iss no. ko MNP ke process se main airtel me jana chahta hoon maine MNP ki request 25.05.11, 24.06.11 ko lagayi meri request dono bar cancel ho gayi
    isske bad maine 07.07.11 ko phir se request lagayi hai airtel me port in ka message aaya hai lekin aur koi message nahi aaya kya meri request phir se cancel ho gayi hai mera no. ka MNP process kyun nahi poora ho raha hai kripya hamein batayein aur agar meri IIIrd request cancel nahi hooyi hai to MNP ka process poora karayein aur mujhe sucheet karein mera email ID [protected]@gmail.com hai.

    Sandeep kumar
    Lucknow
    Respected Sir/Madam,
    My name is Vinod Kumar Shukla. My number is [protected]. sir maine[protected] ko Chinhat, Lucknow se ek Rs. 55/- ka topup purchase kiya, silver line remove karne per kuch number sath me khurach gaye. Jisse mai phone topup nahi kar paya. Pleace mujhe batayen ke mujhe kya karna chahiye.
    Topup card ka sr. no. [protected] hai.
    My mob. no. is [protected].
    e-mail I.D. is [protected]@gmail.com
    with warm regards

    Vinod Kumar shukla
    Helpful
    Found this helpful?
    5 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      george aj
      from Turaiyur, Tamil Nadu
      Mar 23, 2010
      Resolved
      Report
      Copy
      Resolved

      I am a bsnl broad band customer,when i try to check my usage
      it shows the following message.
      "Sorry. Operation timed out. For safety, please log in again."
      pl help me my landline num is[protected]
      Aug 14, 2020
      Complaint marked as Resolved 
      Sir im using bsnl combo500 plan, with tel no:[protected] has got usage problem. im unable to chek dat. right from 1st april...

      tell me what to do.. whenever i view my usage it says "no usage records found"...

      plzz help!!! reply me on my email

      thanxxx
      Sir im using bsnl combo600 plan, with tel no:[protected] has got usage problem. im unable to chek dat. from 1st may...m not got easily to see that
      i cant check my broadband please my password and username for dataone broadband
      Sir im using bsnl broadband plan, with tel no:[protected] has got usage problem. im unable to chek dat. right from 20st may
      tell me what to do.. whenever i view my usage it says "no usage records found"...

      plzz help!!! reply me on my email

      thanxxx
      Dear Sir
      Sir im using bsnl broadband plan, with tel no:[protected] has got usage problem. im unable to chek dat. right from 20th August
      The bsnl account management site from where the broadband usage is seen could not be opened for more than 5 days.
      Occassionaly this problem arises. It is most irritable that the site could not be accessed most of the time, and the usage could not be viewed. Please do...
      check the usage usage web site is not working in my computer other site are currect working bsnl site is open its ok but usage detail portal link click page canot be displayed
      check the usage usage web site is not working in my computer other site are currect working bsnl site is open its ok but usage detail portal link click page canot be displayed
      i cant check my broadband please my portal id and password for bbservice.bsnl.in broadband. my phone no is [protected]
      i am unable to check my braodband usage since my portal changed from 59 to 117...

      please send portal id of 14 digits soon or any help so that i can check it

      thanks

      satish
      I AM UNABLE TO CHECK MY USAGE AMOUNT OF BROADBAND SINCE LAST MONTH SO UNKNOWINGLY I[censored]SAGE EXEED THE LIMIT THE BILL AMOUNT INCREASES PLS DO THE NEEDFUL
      Helpful
      Found this helpful?
      10 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        W
        wasim.ghori
        from Mumbai, Maharashtra
        Mar 23, 2010
        Resolved
        Report
        Copy
        Resolved

        respected sir
        I am trying to take new connection from bsnl kalyan from last 2 yr
        bsnl employee that all connection board are full in my bulding and it has 70 connection but we have 400 aptment in our society.
        -i stay in nallasopara west region in aster apartment it is the famous bulding in the locality
        -bsnl officer says that they are going to new cable from last 2 yr and there is progress till yet
        -please help me in getting new phone and broadband connection.
        Aug 13, 2020
        Complaint marked as Resolved 
        Respected Sir

        my name is prashant katkar i have apply for BSNL phone as well as broadband
        but stil i am not geeting connection
        Here the acknowlaegement
        customer Id :[protected]

        so waiting for positive reply

        Regards

        Prashant katkar
        Dear Sir,

        We want new brodband connection for our titwala flat.
        please contact me .[protected]
        Broad Band Internet download speed is slow

        Ph NO - 2304860

        Navin M.Puranik,
        Plot No-11, Brahmin Society,
        Murbad Road, Kalyan (W).
        The BSNL contractor, While Excavation for new cable laying, the inlet water line to Alishan park 1 Chikanghar has been damaged and the total water supply to our society has come to halt.

        Also please see that the contarctor shall arrange to repair the pipe lines urgently.
        Helpful
        Found this helpful?
        4 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          mksonly
          from Bengaluru, Karnataka
          Mar 23, 2010
          Resolved
          Report
          Copy
          Resolved

          AT PRESENT I AM IN BANGALORE PAID LANDLINE BILL DATE 8/2/2010 ON LINE MY MOBILE NO. [protected] AND E MAIL ID [protected]@GMAIL.COM ON 9/3/2010 .BUT STILL IT IS SHOWING DUE . THE RECEIPT WHICH I HAVE RECEIVED IS ATTACHED BELOW. HOW MUCH TIME IT WILL TAKE TO REGULARISED


          BHARAT SANCHAR NIGAM LIMITED
          RANCHI.
          MONEY RECEIPT
          RECEIVED WITH THANKS FROM MITHILESH KUMAR SINHA CONSUMER NO.1713090 RS. 882 (RUPEES EIGHT HUNDREDS EIGHTY TWO ONLY) BEING THE PAYMENT OF FOLLOWING BILL NOS.:

          BILL NO BILL DATE AMOUNT
          36802712 08/02/2010 882.00
          TOTAL 882.00
          RUPEES EIGHT HUNDREDS EIGHTY TWO ONLY
          TRANSACTION ID [protected]
          PAYMENT ID [protected]
          TRANSACTION DATE 09/03/2010 21:23:28
          CONSUMER NO. 1713090
          REFERENCE CODE [protected]

          THIS IS COMPUTER GENERATED RECEIPT. DOES NOT REQUIRE SIGNATURE
          Aug 13, 2020
          Complaint marked as Resolved 

          BSNL — land line bill payment

          I want to pay my land line bill on line and i have SBI VISA credit card & State bank of hyderabad(SBH) debit card. But these banks are not available in the bill payment options in bsnl site. Whereas for Mobile post paid bill payment atleast SBI VISA credit card is available to pay.
          I want register for BSNL payment
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            S. R. TIRU
            from Delhi, Delhi
            Mar 23, 2010
            Resolved
            Report
            Copy
            Resolved

            Sir,
            My landline phone no[protected] is not working for since long. A complaint was logged on[protected] and[protected] at Rajinder Nagar sahibabad exchange. The complaint was attended on[protected] and the phone was worked for that day only. Then very next day phone is still almost dead like as past for 4 months.

            Sir, I request you to kindly look into the matter to solve out the problem earlier.

            Thanking you!
            Shobha Rose Tiru
            A-99, Shatabdi Apartment,
            Shalimar Garden Extn.-2, Sahibabad.
            Aug 14, 2020
            Complaint marked as Resolved 

            BSNL Ghaziabad — PHONE NOT WORKING FROM 8 MONTHS

            MY PHONE NO[protected] IS DEAD FROM 22-2-08 AND AFTER MANY COMPAINTS THEIR IS NO ONE TO LISTEN FOR IT. EARLIER THEY HAVE ACCEPTED OUR COMPAINT AND TOLD US THAT IT WILL TAKE TIME AS BUNCH OF LINES HAD BEEN CUTTED DURING ROAD CUTTING. BUT AFTER WARDS THEY ARE NOT EVEN RECEIVING OUR COMPAINT AND ALWAYS TELL THAT WE ARE WORKING FOR YOUR LINE. PLEASE HELP US OR TELL US WHAT TO DO.
            My Landline n[protected] is dead since last 4months and i have made a complaint on BSNL's Ivr as well..Please resolve the issue

            BSNL Ghaziabad — NOT GETTING ONLINE ON TIME

            I am not able to check my bill online. Earlier i use to get online bill on my SBI online account now it is not showing any bill.
            the official website (http://www.bsnl.co.in) of bsnl is not working.
            Please hep me to check my bill.
            Helpful
            Found this helpful?
            3 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Anbu
              from Bengaluru, Karnataka
              Mar 22, 2010
              Resolved
              Report
              Copy
              Resolved

              My landline telephone has not been working for 15 days, to date. Several calls have been made to the complaint line of BSNL. The registered docket number is 11886 in coimbatore circle
              Perianaiken palayam exchge.
              Aug 14, 2020
              Complaint marked as Resolved 
              Wait and see is the attitude.Iam an aggressive consumer of Govt authorised services like BSNL Mobile, landline connection, using mMO, Speed post, registere post etc., But the response from the Govt side is negative.Especially BSNL, Banking systems etc., When I approached the BSNLCustomer care Centre near Ajax, Thiruvottiyur Bus stand, Chennai-600 019 on 25th Aug 2010 for the switchover of my Pre paid connection to Postpaid thro'BSNL, they told me to contact the BSNL Customer Services at Raja Kadai(, Next to Canara Bank & Opp to Rohit Hospital), Thiruvottiyur, Chennai-600 019, so I did the same and approached them in this regard on 26th Aug 2010 at 11.00 am, but they refused to give the connection and forced me to go to Flowerm Bazaar BSNL office, Broadway, Chennai.This is the rotational roaming and tedious travel to get a connection from BSNL even I had the relevant copies of ration card, Driving licence, PSU ID card, PO SB A/c pass book, Colour passport size photos of 3 copies.Please instruct the public to go /approach the proper Office so that the time of public who are very eager to get the services from the Govt.,
              RAMU.M, [protected]@yahoo.in
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                U
                usha shrivastava
                from Kolhapur, Maharashtra
                Mar 21, 2010
                Resolved
                Report
                Copy
                Resolved

                Dear sir/madam

                My name is usha shrivasava, I am holding a bsnl landline in Bhopal, in the month of sep 2009 I was in ahmedabad,
                I had to deposit my bill payment in ahmedabad as I was not in Bhopal city and nobody else in my family could do this, my mother is 67 years old.
                My problem is still persist as no body has TRANSFERRED my payment of rs 1928/-rs from GUJRAT to M.P. BHOPAL BSNL .
                I was assured from naranpura branch that payment will be transferred through ATC PROCEDURE, now I have been shifted to Bhopal and waiting
                For my payment to get transferred , pls let me know whom should I contact as I am getting the calls from bsnl office Bhopal to deposit the amount.

                all i want is NARANPURA BRANCH ahmedabad branch should give me my money back or transferred it to the bhopal bsnl exchange so amount can be adjusted.

                my number is
                [protected] or [protected]
                Aug 14, 2020
                Complaint marked as Resolved 
                Dear Sir,
                Please send me unique id for my land line number is below
                [protected]
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  rakesh
                  from New Delhi, Delhi
                  Mar 21, 2010
                  Report
                  Copy

                  m bsnl prepaid customer,my number is [protected] ,I Had activated gprs service on my handset and india times forcefully subscribe wap model services and till now after a lot tries i could not find any way to unsubscribe it ,they are deducted RS.30 PER MONTH,i m getting frustated now,please unsubscribe me from india times wap services.thanx
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    H
                    Hansa Paul
                    from Aurangabad, Maharashtra
                    Mar 21, 2010
                    Resolved
                    Report
                    Copy
                    Resolved

                    Sir,
                    I have not subscribed for bsnl CRBT or bsnl content renewal. I have received this morning (21st march 2010) the messages from bsnl office and money is being cut on that reason, 10 days ten rupees. Bsnl normally does not do this. I want to deactivate these service from my phone numbers immedeiatly. My phone numbers are [protected] and [protected]. Kindly do the needful as early as possible. Thanking you in advance
                    yours sincerely
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    BSNL — Unsubscribe the active services

                    Diva and bollywood actress pack has been subscribed on my number [protected].
                    Kindly deactivate these packs as soon as possible .

                    BSNL Mobile — Deactivation of Value addd services

                    I am using BSNL mobile haivng numbers [protected] and [protected]. Some rubbish value added services , alerts of OSHO and all, has been activated on my cellpohone without my permission . And they are charging me 25 rs Per month . They just send the messages that this services has been activated on your number. i tried to call customer care number of times and after waiting for more than half and hour there was no response from there customer center . In short i hvae to pay for the services which i havent opted for . What should be done to get rid of these alerts taht has been activated on my number without my permission .
                    my mobile number is [protected].Last one week without my consent one sms joke comes to my mobile and Re.1 is deducted from my account. When i am trying to unsubscribe this service, Rs.2 has been deducted. But the above service could not be curtailed.
                    Sir,
                    I have not subscribed for bsnl CRBT or bsnl content renewal. I have received this morning (24st march 2010) the messages from bsnl office and money is being cut on that reason, 10 days ten rupees. Bsnl normally does not do this. I want to deactivate these service from my phone numbers immedeiatly. My phone numbers are [protected]. Kindly do the needful as early as possible. Thanking you in advance
                    yours sincerely
                    sir can you deactivate my all active services except my internet my cell no [protected] plzzzzzzzzz its very urgent
                    hello sir,
                    this is mamta here .my sim card no.[protected] which is droped or lossed by me so plz deactivate this no. as early as possible to ignore missuse of this phone no.
                    thanks
                    mamta bhardwaj

                    BSNL — to deactivate my sim

                    sir, i have lost my bsnl prepaid simcard no. [protected].
                    it was issued on my father's name i.e. Mr. Raj Kumar Jain.
                    so please de-activate the sim card before it gets misused by someone else.
                    kindly take appropriate actions.
                    sir can you deactivate my all value added services on my cell No [protected], pl its very urgent

                    thanks
                    Radhakrishnan
                    Kerala
                    sir can you deactivate my all active services my cell no [protected] plzzzzzzzzz its very urgent
                    sir deactivate all value added services plz sir phone no. [protected]
                    I hold BSNL mobile SIM connection. Of late, I started receiving the message on early morning, around 8-9am every day, saying 'Thank you for using Value Pack Service. You have been charged Rs. 10'. I have not subscribed for any such service with BSNL and so far I have lost Rs. 25/- till date. Deactivate all the value Pack services.
                    my mobile number is [protected]
                    my phone no is [protected] prepaid connection. kindly make arrange to deactivate love meter service . and cancel all value added service. please register this complaint and do the needful urgent

                    bhasan e

                    BSNL — deactivate sim services

                    dear sir,

                    with reference to above subject i yetindar singh lost sim having number [protected] plz stop all the services and deactivate the same and confirm the same on my alternate no [protected]
                    SIR CAN YOU DEACTIVATE MY MMWELL SERVICE ON MY NUMBER IS [protected]

                    THAKS
                    SANDEEP
                    sir can you deactivate my all value added services on my cell No [protected], pl its very urgent


                    Thanxs
                    Bapi
                    sir deactivate all value added services plz sir phone no [protected]
                    sir can you deactivate my all value added services on my cell No [protected] please its very urgent
                    Helpful
                    Found this helpful?
                    17 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      s.selvaraj
                      from Chennai, Tamil Nadu
                      Mar 20, 2010
                      Resolved
                      Report
                      Copy
                      Resolved

                      i am s.selvaraj lic agent in chennai. after long thought myself n my friend Mr.A.Kannikumar have disconnected tata data card n reliance netconnect due to higher tarrif. we purchased BSNL EVDO USB. When we approached the customer relation officer at guindy, he said this will have 3.1 mbps speed n the lowest tarrif in india. But fortunately after we bought n checked its having a max speed of 1.4mbps in few areas. In my mogappair area sometime its speed is 2-3kpbs only. i have recommended lot of frens to buy evdo till date.they are all complaining to me.I made a complaint to so many oficers. but no response. pls give me proper feedback. but pls don't buy EVDO.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Its a lie… a big fat lie that BSNL is selling!… & they r doing it openly & shamelessly! its no 3G… the kind of speed this piece of s**t is giving, hardly qualifies it a 2G! Do yourself a huge favor & stay from this garbage!
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        hareshkumar.p
                        from Mumbai, Maharashtra
                        Mar 19, 2010
                        Resolved
                        Report
                        Copy
                        Resolved

                        Dear sir, m my BSNL landline no[protected] is not working for the past one month .i have complained more than 10 times over phone and in person also to the higher authority of SALEM MAIN EXCHANGE there is no proper response nor rectified till now. but BSNL is prompt in sending the bill for for a non working connection and prompt in disconneting the connection if not paid in time although the phone was not working.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          Balaram Swain
                          Mar 18, 2010
                          Resolved
                          Report
                          Copy
                          Resolved

                          Hi,
                          Every month i am geting my bill,my no. is[protected].But i am unable to get the bill details like how much is my incoming & my outgoing calls.I need every month details of incoming & outgoing calls on my email ID:[protected]@gmail.com.
                          So i am paying blindly.If you can provide the bill details for all incoming & outgoing call.I will be grateful to you.
                          I want to pay my bill online but unable to pay that.so assist me how to pay online.I am unable to get any site where i can pay my online bill .All the trasactions or utility paymenrt i am doing online except this BSNL landline payment.

                          And while talking with phone there is always one sound is coming,so i can't talk with phone.I have given so many complaint in so many times,still there is no response till now.Kindly have a look on it As soon AS possible.
                          That is why i am not paying my bill for almost two months now.
                          call me in case of any clarification.
                          Waiting for your reply on my Email.

                          Thanks
                          Balaram Swain
                          Contact no.[protected]
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Dear Sir,

                          I am a BSNL Internet Customer under Plan 500C under Bhubaneswar Telecom District through my telephone No.[protected]. My customer particulars are Customer Id : [protected]and Account No. : [protected]. I have received and paid under protest the following BSNL bills during the last three months which are defective showing more local / STD calls than my actual usages :

                          Billing period Bill details
                          No. & Date No. of Local + STD calls billed Approximate actual usage as per my record
                          Remark
                          01/12/2009 to 31/12/2009 No.2168447 Dt 08.01.10

                          186

                          50 Land line usage shown in the bill is much higher than my actual usage
                          01/01/2010 to 31/01/2010 No.2260451 Dt 08.02.10
                          259
                          60
                          - do -
                          01/02/2010 to 28/02/2010 No.2812913 Dt 08.03.10
                          241
                          50
                          - do -

                          My Complaint

                          While the BSNL billing for Broadband usages are correct, the billings for the Land Line usages shown in the bills are much higher than my actual usage.

                          As a result of the aforesaid wrong billing by BSNL, I am loosing the benefit of free Land Line usages (175 calls per month) available under Plan 500C. Rather, I have been constrained to pay for additional usages wrongly billed by BSNL to avoid disconnection.

                          In view of the above you are requested to :

                          (1) Please rectify the defects / mistakes in your billing system to avoid any wrong billing in future.

                          (2) Refund the excess amounts already paid by me including the value for the unutilized portion of the free Land Line usages.

                          (3) Assure me not to repeat this type of mistakes and cause loss of my time and money.

                          Thanking you,

                          With regards,

                          Damodar Mishra
                          VI-M-839, Sailashree Vihar, C.S.Pur,
                          Bhubaneswar- 751021
                          BSNL, Orissa

                          Dear Sir

                          I am a BSNL Internet Customer under Plan 500C under Bhubaneswar Telecom District, Orissa through my telephone No.[protected]. My customer particulars are Customer Id :[protected]and Account No.: [protected]. I had taken the Broadband connection in October, 2010 and the Modem is provided by BSNL on rental basis. Since the date of taking connection there is inherent problem in the connection. The status of BB connection goes out in every 5 to 10 minutes duration and needs to be reconnected again and again. I had lodged complaints with your representatives from tome to time through BSNL tool free No. and also lodged complaint officially twice. But, no action was taken by your representatives. Rather, they are avoiding giving some careless reply. Being helpless, I consulted a very senior Telecom Engineer who after examining the connection has confirmed that the problem is due to defective Modem. Hence, I request to please send one of your responsible representative to examine and change the Modem.

                          With regards,

                          Damodar Mishra
                          VI-M-839, Sailashree Vihar, C.S.Pur,
                          Bhubaneswar- 751021
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            dhruv taneja
                            from Noida, Uttar Pradesh
                            Mar 18, 2010
                            Report
                            Copy

                            my sms are not going from ny cell phone .when i call the custumer care centre they are not giving me any kind of answer to my problem .they jst give me complaint number when ever i call them .complaint number are c[protected] this is the third complaint number .my messages are not going to any network my all settings are right .so please give any solution to my problem thank you
                            my sms is nt going to this particular no.only [protected]
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              pankaj garg
                              from Ludhiana, Punjab
                              Mar 18, 2010
                              Resolved
                              Report
                              Copy
                              Resolved

                              i had activated my health tips service last month(exactly date not remembered)
                              but few days back i plan to deactivate this service and send UNSUBSCRIBE HT to 51819 according to BSNL customer care...till now service is activated and company charged me again...
                              Aug 14, 2020
                              Complaint marked as Resolved 

                              BSNL - CellOne — deactivate DND

                              please deactivate DNDon my mobile [protected] .Iwant to raceive ads from other service providers.please deactivate it very soon .
                              Sir,
                              This is to inform you with more n more regret that my mobile no.[protected] post paid connection applied to activate GPRS system on dtd. 10.03.2010 but till date I have not received the necessary file to start GPRS. I have called daily to customer care but no response and told that it will be start within 24 hours. But till date I have not satisfaction.

                              So pl call me back on urgent basis on my given mobile no.

                              It is very much regret to complain.

                              Manoj

                              BSNL - CellOne — Unresponsive service

                              Sir/Madam,
                              I have a BSNL postpaid SIM ([protected]), and i want to switch to another mobile service. However, BSNL - Srinagar does not allow to do so. Hundreds of BSNL users like myself, are unable to call or message on 1900 from the BSNL phones. Customer Care centre executives always assure that the service will resume within 24 hrs, but nothing happens. Kindly intervene into the matter.
                              yes i agree u r s problm cellone product waste with remaining sims
                              please deactivate DNDon my mobile [protected] .Iwant to raceive ads from other service providers.please deactivate it very soon
                              please deactivate DND on my mobile [protected] . I Want receive only 100nests send sms. do not receive voice calls or other sms
                              please deactivate DND on my mobile number [protected].I want receive banking sms.please deactivate itvery soon.
                              my mobile number is [protected]. every ten days 4, 14 and 24 tamil mobizine renewed 10 rupees.reduced. i was sent sms.unsubscribed stop sent to 155223. but no action so far. kindly stop tamil mobizine to day immediately
                              Helpful
                              Found this helpful?
                              8 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                aades kumar
                                from Nagpur, Maharashtra
                                Mar 18, 2010
                                Resolved
                                Report
                                Copy
                                Resolved

                                BSNL is a very very bed company meri nazar mai is ki valu to sali ek paisy ki naih hia mainy ek connection le rakha hia us ki kabhi tu service hi thik nahi hoti hia sikayt karne par sale costomer cairwale bhi conplane bhi naih dekty hia
                                bahut haram kor company hia bsnl
                                bhaio aap logo sy gujaris hia ki is ka connection kabhi bhool kar bhi mat lena
                                sali bahut khrab company hia
                                sale bolty hia ki connecting india sale ghanta jod rahy hia
                                salo sy ek kam to hota nahi hia or connecting india
                                madahchodo
                                haram ki khane ki tum logo ko aadta jo ho gai hia
                                salo
                                tum sab sy acha to rilnce hia
                                or is ki brodband connection ki to hamesa hi maaa chudi hoti hia sala kabhi thik sy chalta hi nahi hia
                                mainy kitni sikayt ki sala koi karta hia nahi hia
                                or costomercair ka no. to sala kabhi mila hi nahi musy aaj tak
                                ]
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                BSNL is a very very bed company meri nazar mai is ki valu to sali ek paisy ki naih hia mainy ek connection le rakha hia us ki kabhi tu service hi thik nahi hoti hia sikayt karne par sale costomer cairwale bhi conplane bhi naih dekty hia
                                bahut haram kor company hia bsnl
                                bhaio aap logo sy gujaris hia ki is ka connection kabhi bhool kar bhi mat lena
                                sali bahut khrab company hia
                                sale bolty hia ki connecting india sale ghanta jod rahy hia
                                salo sy ek kam to hota nahi hia or connecting india
                                madahchodo
                                haram ki khane ki tum logo ko aadta jo ho gai hia
                                salo
                                tum sab sy acha to rilnce hia
                                or is ki brodband connection ki to hamesa hi maaa chudi hoti hia sala kabhi thik sy chalta hi nahi hia
                                mainy kitni sikayt ki sala koi karta hia nahi hia
                                or costomercair ka no. to sala kabhi mila hi nahi musy aaj tak
                                ]
                                Dear Sir,

                                Our telephone and broadband connections are not working, we have given a complaint to our local exchange (KORATTY), about 5 days before. they agreed to come and fix it but untill today no one take any action to our complaint. we tried to call them several times now they are not picking up the phone. please help me, to take a proper action on this issue,
                                Telephone number is[protected]

                                Thanks,
                                Dinesan
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Bhakta Bandhu Sahu
                                  from Delhi, Delhi
                                  Mar 18, 2010
                                  Report
                                  Copy

                                  Dear Sir,
                                  I have lost my Sim card which was having BSNL Excel Prepaid . I request you to kindly block my SIM to avoid misuse of my number. Pls issue me the duplicate Sim

                                  My number is [protected] Please help me in this concern.
                                  With thanks,
                                  Bhakta Bandhu Sahu
                                  HELLO !dea netsetter unlock user any other sim ...and net contact me at www.jitendrainfo.hpage.com
                                  !dea netseter UNLOCK-------

                                  GO TO WRITE SMS AND TYPE <your imei number> SPACE <type your mail id> AND SEND [protected]

                                  THANK YOU
                                  ADITYA GANDHI
                                  [protected]
                                  Dear Sir,

                                  I have lost my Sim card which was having BSNL Excel Prepaid today afternoon. I live in Darjeeling, in West Bengal. I request you to kindly block my SIM to avoid misuse of my number. Pls issue me the duplicate Sim

                                  My number is[protected]. Please help me in this concern.

                                  With thanks,

                                  Ms. Ira Ghosh
                                  SIM lost
                                  Dear Sir,
                                  I have lost my Sim card which was having BSNL Excel Prepaid . I request you to kindly block my SIM to avoid misuse of my number. Pls issue me the duplicate Sim

                                  My number is [protected] Please help me in this concern.
                                  With thanks,
                                  Nihar Kumar Ghosh
                                  Helpful
                                  Found this helpful?
                                  4 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Ankur Kaushik
                                    from Hyderabad, Telangana
                                    Mar 18, 2010
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I have [protected]@49 plan of bsnl prepaid.I have sent several messages to activate excel power on my mobile but the service is not activating even after confirmation of recieval of request.
                                    I called up cutomer care to activate the service but they said this facility cant be activated on this plan. But I checked on bsnl website, it clearly states that excel power can be activated on [protected]@49 plan.

                                    I request you to please activate excel power on my mobile(haryana circle).
                                    My number: [protected]

                                    Excel power numbers
                                    1) [protected]
                                    2)[protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      Vivek Sharma
                                      from Nagda, Madhya Pradesh
                                      Mar 17, 2010
                                      Report
                                      Copy

                                      Dear Sir,

                                      My BSNL Landline number is[protected]Indore), well i am holding the Broadband & Landline service from last 7 years, due to poor billing i am troubled many times, this time in my bill of Jan'09, i was unnecessary charged 4000 rs approx, this was corrected by accounts managers & they committed me that your extra amount will be redeemed in Feb, Mar & Apr bill , but now again no redeemption has been done & the Customer service officers are telling me that this will be redeemed from next month.

                                      Please help me in this & suggest me the better resolution.

                                      Regards

                                      S.D.Sharma
                                      mu telephone number is [protected] and [protected] i have not been recieving my telephone bill from pat 6 months and have to get duplicate bill to make payment which is very troublesome so kindly update me on my mobile phone no. [protected]
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        Ram Prakash
                                        from Chennai, Tamil Nadu
                                        Mar 17, 2010
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        sir
                                        I am Ram from Aadambakkam in Chennai. I got bsnl broad band connection 750+ unlimited home plan.They installed me on 18/02/2010. I paid deposit Rs 500/- and i have own modem too. the first month bill is RS 1010/- the format on the bill is

                                        Misc Charges 1250.00
                                        Broadband Charge 241.00
                                        Service Tax 24.82
                                        Gross Amount 1516.00
                                        Credit Adujstment 506.00
                                        Net Amount 1010.00

                                        What is misc charge? I also called the complaint line 22501844 but no one is picking up the phone
                                        Please help me with this
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        actually bsnl doing lots of fake bills like this, i'm using broadband for 1yr, for me this month bill is


                                        Fixed Monthly Charges 0.00
                                        Accessory Rent 0.00
                                        Local Calls 0.00
                                        Trunk Calls 0.00
                                        International Trunk Calls 0.00
                                        Phonograms 0.00
                                        Misc . Charges 4, 248.00
                                        Rs. Ps
                                        Service Tax 437.54
                                        Late Payment Fee 0.00
                                        Amount Adjusted 35.56
                                        Amount Paid 0.00
                                        Net amount Payable 4, 650.00
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit