[Resolved] BSNL — Harassing by threatening call

Bijay Agrawal

from Pune, Maharashtra

Address:

Varanasi, Uttar Pradesh

I am Bijay Agrawal from Varanasi, U.P. My BSNL Landline Telephone Number is 2505000. For the last one week I am regularly receiving telephone calls from someone who always introduces by different names and give names of different towns from where he is calling. He regularly threatens that he is calling from Income Tax office and ask for very big amount to keep his mouth closed against me. Because I had not done any unlawful work hence I frankly refuse him to pay any money so as to save my illegally earned money. The telephone calls comes from No. 0120.244.2341 : 0120.244.2203 : 0120.244.2222.
Sometimes when I try to contact at above Telephone Numbers my line is never connected. Due to this person misleading harassing calls I am in great trouble and it has made my life miserable.

The object of this complaint is that you should investigate the telephone numbers and take actions against the person doing this mischie[censored]nder Govt. of India Rules.

Kindly acknowledge my e-mail and, if possible keep me aware of the steps taken by you.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

PuthenRP

from Thiruvananthapuram, Kerala

Landline phone-BSNL — Harassing & repeated calls

I am getting repeated, harassing calls from a caller, who happens to me relative demanding money. Even after rejection, he goes on calling continuously. I can't attend to my business. Disconnecting the phone line affects my business. Kindly tell me a way to block this caller.

veenaal

BSNL — threatening

hi this is the mobile number who is making prank calls to me[protected], please can u tell me the details, as he is making my life miserable and restless, i request u to please help me, as i am in serious problems. my mail id is [protected]@gmail.com
regards vinal

SuvajitB

from Bhubaneshwar, Odisha

Hi, I had subscribed BSNL Landline many years ago (do not remember which year it was, probably during 1995). The connection was in my name - Suvajit Bhaduri taken against a security deposit of Rs. 2000/-. I used to be a graduation student then. Afterwards, due to the worst service and ignorant customer service, my mother tried to disconnect it when she was still in her movable health condition. As I used to be in office during the weekdays I could not attend the submission process. Everytime my mother went to BSNL Office to surrender the connection she used to be refused by the BSNL employees as in the consumer has to appear physically to surrender the connection. Then we had stopped using the same and since we had taken mobile connections, we did not bother about the connectivity status of the landline. Few years ago, as my mother was not in her walkable health, the bill payment got stopped. We were quite sure that the security deposit will be consumed and the connection will be automatically disconnected thereafter. The connection got discontinued by Calcutta Telephones but their call centre guys started calling up my aged (75 yrs) mother for recovery. Now they are upto being abusive and threatening to an 78 yrs old lady over phone. What to do. Please advice. There is no consumption of the said telephone service over years. Probably BSNL does not have any call history of my number[protected]. They could not or did not get into detailed conversation over the consumption minutes or any service details. Even as my mother said about the security deposit, BSNL callers said that we need to submit the money receipt of 1995 to get the security deposit. However the simple interest of Rs. 2000/- since 1995 crosses over the amount that they are asking. Their demand is Rs. 5000/- or Rs. 6000/-. Is this too hard to understand the simple points on the conveniences of aged consumers?