| Address: Gautam Buddha Nagar, Uttar Pradesh |
Sir,
I received a landline telephne bill for my residence number[protected]local call+combo-plan of Rs.299/- for broad band internet connection) of August-2010(1st aug. to 31st aug. 2010) from BSNL which shows Rs.3459/- for one month. Rs.2600/- extra charged for excess use internet against combo-plan of Rs.299/-. This is a wrong bill because i am the only user and use internet only for e-mail. In last eleven month telephone bill is always below Rs.900/- including both call charge and internet usage. The bill of august is unexpectedly very high. i contacted sector-19, noida, BSNL office for clarification. concern person advised me to chnage the plan to unlimited broad band internet connection. i conttacted BSNL,Sec-62,Noida office. I am yet to get justice for wrong telephone billing.concerned person of sec-62, bsnl, noida ofice told me as yours if Wi-Fi connection , may be some how or somewhere it is wrong. you may contact sector-24, noida BSNL OFFICE. This is a harassment. i need justice.
R.K.PANIGRAHI.
SCIENTIST,
CRRI,
NEWDELHI
Aug 13, 2020
Complaint marked as Resolved
If the telephone bill paying is little late from the customer the concern BSNL personnel is ready to disconnect the connection quickly. I thinking the telephone facility is for our emergency& Preliminary requirements in the current human life. I have hope if giving instruction to the Concern BSNL department personel it will cleared with in one hour. So please do needful...
with regards,
Anand.G
(A BSNL LAND LINE CUSTOMER)
Land Line # [protected] (KERALA, ALAPUZHA (DIST), MAVELIKARA MAIN,