Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear sir Tel no.[protected]
Ref-Deactivate of Bsnl games

With refrence of BSNL has advised the games for period one month free of cost,but the BSNL has charged for the games for which we have not utilised it and the gmail id which i used during activate games is blocked now.so i kindly request you to deactivate the games.
Kindly request you to adjust the amount for which you charged in the next coming bill and the bill you will further send to us. pls send the bill and do the needful and pls deactivate it as early as possible.I am a student.

Thanking you
monika sharma

Hey Guys

Just now i get a call from BSNL Hungama, I am BSNL Broadband used for the past several years. One guy spoke to me that this service is completely free for BSNL broadband users. He ask my email, mobile number,dob etc for sending username and password.But upto the end he didn't tell that this service is for subscription only. So i receive login details , i log to my account on bsnl.hungama.com, There i found , my landline charged for Rs 149 unlimited plan. I get shocked and i suddenly unsubscribe it. Full of .

Hi,

I m SHRI NAURANG MAL SABOO, having the BSNL LANDLINE connection in my house having the landline phone number as[protected].
But, in the telephone bill, my name is printing as SRI LAXMI NARAYAN SABOO.

And the address of my residence is wrong as i need the full address for giving the BSNL bill as a resident proof for various applications.
the full adress of my resident is:
Flat no:-17,18;2nd Floor;Bldg no:-4;Shantinagar Housing Colony;2/c,N.S Road;Liluah;Howrah-711204.

So, i want the changes in my name from SRI LAXMI NARAYAN SABOO to SHRI NAURANG MAL SABOO.
and i want the address to be changed as i have mentioned above.

so, plzzz help me in sorting out these problems... i will be waiting for ur help in the form of solution for my problems...
I hope that you will do the same and reply soon as it is very difficult for me to manage accounts.

thanking u,

SHRI NAURANG MAL SABOO

This is to bring to the notice of all concerned officers of BSNL, that I, (Alok Jaiman R/o 25 Prakash Lok, Shimla Road, Dehradun,) have been served a Bill Recovery Notice dated 9 March 2012 by Accounts Officer Pursuit Cell, BSNL, Room No. 36 Cross Road, Dehra Dun, for non payment of Rs.1830/-(Rs. One thousand eight hundred and thirty only) - reason cited by the officer is that my phone No.2643932,above mentioned phone is disconnected due to non payment of the above amount, and threatening a legal / Police action.

In this regard I have to inform - that it is not the Telephone Department - but I my self who submitted an application for disconnection of the Phone No.2643932 on 29/31 November 2011, until that time my phone was out of order- reason clearly mentioned in my Telephone Closure Application by me was - extremely Pathetic service and and complaint adhereance by BSNL Clementown Exchange - officials. The Phone instrument was submitted with the Phone Mechanic Store, O/o The S.D.E.. Clementown on 22 Nov. 2011.as per his signed rect.

The above mentioned phone remained disfunctional for over 3 weeks in July and again from 8-10th of September till I submitted my application for closure of the above mentioned phone service. In this regard I had written several letters through Consumar Complaint Foroum in the month of July and again on 7th and 24th of October 2011 to Consumar Greviance Cell, BSNL, Patel Nagar, Dehra Dun.

Copies of entire communication were also forwarded to The Ministry of Tele Communications, Sanchar Bhawan, New Delhi - from where I received a call and apologies for poor state of service and incompetence of BSNL officials - bythe Officer calling from Ministry.

Government agencies are known to be shamefully arrogant and incompetent with no Accountablity - and only good at Haressing "the Aam Aadmi" - and this once again is Proved by your serving this recovery notice on me. The apalling fact is that instead of checking facts and my complaints at your end, and considering refund for the bills paid by me for the peariod when phone remained out of order, your Office has created a demand on me.

I owe no dues to BSNL instead I now demand compensation for the continued haressment by your Agency, a proper enquiry in to the matter regarding Phone No. 2643932 - and detailed investigation in to the functioining of BSNL Clementown Exchgange re: this phone number - and an Explaination by the Accounts Officer Pursuit Cell, BSNL, Cross Road - as to why and how come a recovery notice has been served - without proper verification and enquiry at your end.

Alok Jaiman
Mob:[protected]

I had a landline telephone number[protected] at our residence 425 D-Panki, kanpur-208020.
We had disconnected it on 10 Aug 2011 paying all my dues. Our telephone had been disconnected on 19 Nov 2011and deposted telephone directory andtelephone instrument on 5 Dec 2011 at Lajpat Nagar Kanpur. We have submit our Application for refunding my security deposte on 21 Dec 2011
at office of Kalayanpur Kanpur.
But we are sorry to say that till date we have not recieved my security deposite Rs.3000/- .We request you please refund my security deposite as soon possible on my following address :
Name- Ram Sajiwan
Address- 425-D block Panki Kanpur Nagar-208020
Thanking you.

Dear Sir,
I have not activated the above said service on my telephone no[protected]. I talked on toll free no of bsnl hungama [protected] today, your excecutive told me that I have activate the above said service in Dec 2011 , but I have not attented the telephone & not make a request for this service, which is not required by me, the time told by your executive today. So, I will not pay the charges of HMOD. I want the recording of that call, on which this service was activated. Kindly provide the call recording to my Mobile No [protected]. I am not going to pay the bill of this service (hmod). The Time of Call is 11-09 am Day Time, At this time no body can attend this call, because nobody stayed at home at the time given. We are 3 persons in our house, at day time my wife goes for service and daughter goes to her college. I might be go to consumer court, if these charges will not be back.
thanks
Hari Sarup Ahuja

Dated 23.03.2012 time 3.20 pm.

Phone No[protected] is dead

My BSNL phone (Land line) number is[protected]. last 2 months my phone does not work,
I booked complaint several times through BSNL dynamic Complaint System. within 4 to 5 days the phone was working for a day or 2 but after that again the same problem .

I don't understand why this heppen? my last Complaint No is [protected] dated 18.03.2012.


Still my phone is out of order and I am help less .what to do and how to proceed the matter to get a better service

Surajit Mohapatra
H/o. Krurtibas Sahu
Srivihar colony
Gopalgaon, Srikanthpur
Balasore.

dear sir,
I have taken BSNL Broadband on my landline No. [protected] . Since last 40 days it
is not working. my phone was working but internet was not working.telephonically i have compalint
above matter to local vadasserikara(pathanamthiita(dist))exchange. Now you tell me what I should do to get my broadband connction rapaire.
regards.please help me.
N.G.sankarankutty
[protected]
mob:[protected]

unathorised chages have been charged against bill no [protected] dated 07/03/2012 for bsnl games on demand usage charges . for your kind information my broadband connection was discontinued from february 2011 therefore god was not in use up tofebruary 2012.and i dont want to continue games on demand connectivity.pls look in to the matter.
vijendra b joshi
raigarh
contact no. [protected]

Dear Sir,

I zishan javed ansari, customer of your bsnl broadband since last 4 years. I have opted for selfcare portal to check my bb usage. I have lost my password. I have tried to get password by forget password link but the password they sent is not working for me. I have gone to my local bsnl office (kamptee) they sent me to nagpur office for that matter but there also i am not getting any response as they say we can't do anything. Please help me to get my username and password for my account to check my bb usage. or reset my username password and send me.my custmer id is ([protected])my emill id is [protected]@hotmail.com thanks.

Dear sir,
My name is Ajeet Kumar Sharma and having prepaid BSNL no [protected].
I am very sad to inform you that the persons sitting for the customer services are not providing such a satisfying response.
I had made a complain(131WB1332923) last month regarding deactivation of a JOBS pack which I had activated, but may be the person did not get me correctly. While as per the sms received from 56505020 & BV-ONMOBL I followed the process for deactivation last month as well as this month ( CAN JOBS) and sent the sms to 56505, but yet not deactivated.
Toady on 21st March again a amount of rs. 20 has been deducted as it had happened last month also even after the response from the customer services that my packs has been deactivated from their end.
I am really upset having such kind of services from your network I just want my money back otherwise I will have to switch to some other network for some better services.
Hope you will look into this matter and make me reliable for long going relation.

to day on 21st March' 2012 at 12:00 to 1:15 i do a recharge of bsnl wll cdma prepaid phone Rs.. 110 after 1:30 p.m i check my recharge & balance not come to recharge & balance of my phone please check to my recharge amount Rs. 110 is where are going i mentioned my bsnl wll cdma prepaid No. is [protected] bsnl SODT (Telecom) Bomdila, west kameng, Arunachal Pradesh apply address.



thanking you,
Yours sincerely,

Shri Leiki Dorjee Langla,
Bichom, Arunachal Pradesh.

SIR;
A APPLICATION WAS MOVED TO BSNL OFFICE FOR THE P&T PHONE CONNECTION. AND RS. 500 WAS DEPOSITED TO BSNL OFFICE AGAINST DEMAND NOTE [protected] ON 27.12.2010.ACCORDINGLY A ALLOTED NO WAS[protected]. BUT TILL YEAR 2011, NO CONNECTION WAS PROVIDED, SO UNDERSIGNED HAS REQUESTED TO WITHDRAW CONNECTION AND REQUEST FOR THE REIMBURSEMENT OF RS. 500. BUT TILL DATE NO AMMOUNT IS REFUNDED. HENCE IT IS REQUESTED KINDLY ARRANGE TO REFUND A REQUISITE AMMOUNT AT THE EARLIEST, PLEASE

REGARDS;
NK SAHU
MOB: [protected]

MYSELF DINKAR JUGADE ,107,PAWAN APTT.,PAWAN BHOOMI SOMALWADA WARDHA ROAD NAGPUR. MY BSNL LANLINE NO.2290773 HAS BEEN DEAD SINCE TWO MONTHS,COMPLAINT IS ALREADY REGISTERED BUT I WANT TO KNOW WHY THERE IS SO MUCH DELAY FROM BSNL TO RESTART OUR LINE ? WHY BSNL HAS BEEN DESTRIBUTE SO MANY CONNECTION IF THEY ENABLE TO RENDER SERVICE PROMPTLY ? I REQUEST BSNL TO START OUR LINE WITHIN 7 DAYS OTHERWISE WE DONT REQUIRE YOUR CONNECTION, WE WILL GO FOR SOME OTHER COMPANY FOR BETTER SERVICE

I have apply for new connection at BSNL Office at sumerpur, Pali. But Still I don't get connection and satisfactory answer regarding from officials. They reply that DP is not working so we are unable to give you connection. I have also complain to district office but they are also not taking action. In such conditions finally I will look for another service provider.

Ratan Puri
Chairman
Shri Rajat College, Takhatgarh
Dist.- Pali, Rajasthan

I have fake calls on my landline[protected]

Hi,

This is Sandeep. I have subscribed to BSNL broadband plan after much reluctance given their "world renowkned service" (*sarcasm*)
So, the broadband comes and doesn't function for 3 weeks after the first day. And me and my wife have to go from pillar to post.
Here is how the conversation goes for 3 weeks.

BSNL agent 1: Shaam ko aa jaayenge madam
BSNL agent 2: Kall 11 baje yaad dila dijiye
BSNL agent 1: Gupta ji ko phone kijiye, wahi modem supply karte hain. Aapke modem mein problem hai
Gupta ji: Modem mein problem nahi hoga. Connection mein problem hai
BSNL agent 2: Kal 11 baje yaad dila dijiye
BSNL agent 1 : Hum 1 ghante mein aa rahe hain
BSNL agent2 : Kal 11 baje yaad dila dijiye

Given such chatty people I wonder why people hate BSNL so much

An awestruck customer

Kendriya Vihar, sector-82
Noida

To deactivate BSNL MRadio 12555 Service
Sir,
BSNL MRadio service has been deducting forcefully Rs 35/- for every recharge voucher and Rs 5/- for every month since one year without my conscent from my mobile having BSNL SIM bearing No. [protected]. I have lodged complain to customer care (1503) vide comp. No.B220R955292, C160R991505 to deactivate 12555 service. Approximately I have lost Rs. 600/- for the above service. The customer care is only registering the complain but does not take any steps to deactivate it.It is understood that BSNL employees who are on duty in Customer Care Section are exploiting the people by shareing with the black money of MRadio Service.
Hence, I would like to know who will repay my loss.BSNL or MRadio.If it is not deactivated within two days, I will go to the court of law.
Yours Sjncerely,
Bhaskar Chandra Nayak

bsnl prepaid


Call History of [protected]
Pl.Send me last 1 month(March -2012) Call Details

Dear Sir,

My land line number is 2532 2968. It is not operational from 09th march'2012. I logged one complaint for the same from Cossipore telephone exchange. My complaint number [protected].
Till date we are facing same problem, no one from telephone exchange came to our place to check the problem.

Can you please check my case in urgent manner. Or can you provide me any reference of higher authority, so that I can put forward my complaint to him/her.

Regards

Arindam Sengupta
(mobile: [protected])