[Resolved]  BSNL/online Recharge — 500 RS deducted but recharge not happened : transaction id: 35019705, subscriber id recharged: [protected]

Address:

Bangalore, Karnataka

Dear Team,

On 13th Aug 2011, I recharged the BSNL mobile of my sister on the ocassion of Rakshabandhan with Rs. 500 online through the below website

http://www.rechargeitnow.com/

Money got deducted from my account but recharge not happened. When I raised a ticket with rechargeitnow.com, then they are saying that it was successful from their end so please contact BSNL Service operator. When i contacted BSNL then they are saying that "No such transaction id exist". I have contacted them lot of time but they are not refunding my money.

Below are the transaction details


transaction id: 35019705
subscriber id recharged: [protected]
operator: BSNL
circle: Bihar & Jharkhand
purchased value (MRP)Rs.: 500
date:[protected]:24 PM


Kindly address my issue and help me to refund my amount or recharge the same number with the same amount.

Cordially,

Sanjiv Kumar | Wipro Infotech| +91-[protected]
EC-4,Tower-10,Wing-A,Floor-3rd,, Electronic city- Phase-1, Bangalore-560100.