Show menu
Ask a Question FAQ Sign in

[Resolved]  BWSSB — Replace water meter free of cost

From:

VS Ramanujan
72, 2nd Main Road
3rd Stage, AECS Lay Out
Sanjay Nagar
Bangalore 560094

To:

The Concerned Engineer
BWSSB, Sanjay Nagar / RT Nagar
Bangalore

Sir,

Sub: Request for replacing water meter - free of cost

A couple of days ago, when we were inside the house, some anti-social elements, tried to break the water meter by throwing a heavy stone. After hearing the noise, by the time I came out, they ran out. Only later, I could realise that they have tried to break and steal the water meter fitted by BWSSB. As the pipe got damaged during the water flow, all the water started leaking throughout my house. Hence, with great difficulty, within a time period of two hours, I could get a plumber and the spare parts and the repair was carried out at the earliest.

But, the next day, when the water meter reader [Ramalinga], visited the house, he refused to take the readings and has mentioned "door locked" as the reason for not taking the reading. When I asked the reason, he says, even though the meter is in working condition, as the glass is damaged, he cannot take the reading. But why he mentioned "DOOR LOCKED" is worth enquiring by your team.

On enquiry with my neighbours, I came to know that the water meter in my house is old enough. These old meters have been replaced by BWSSB itself over a period of time in our area - AT NO EXTRA COST. The reason being that the old meter has brass worth more than one KG - and hence gets scrap value for the anti social elements / thieves. The new meter has brass just about 0.25 KG and usually not aimed by thieves / anti social elements.

I have another complaint also to be made. The water supply itself is not sufficient. For a whole month, the water that passes through the meter is hardly 6 to 8 K litres - which is not even sufficient for a small family. This results in me getting hard water supplied by local bore wells at Rs. 325 /=, once a week. As such, my water bill per month for a family of four, works out to more than Rs.1400/=, which is abnormal.

In view of the above, I request you to arrange to replace the water meter and parallelly take reading from the old meter which is STILL IN WORKING CONDITION!

As the present meter is still in working condition, and the damage to the glass is beyond my control [for which I have already spent Rs.350/= for repairs], I request that the meter be replaced free of cost and this should not affect my regular monthly bills by mentioning "door locked". Mr. Ramalinga, the meter reader may be charge sheeted are suitably warned for the glaring error commited by him.

Thanking you in anticipation,

[VS Ramanujan]
Complaint marked as Resolved Aug 14, 2020
Complaint comments  6 CommentsShareTweet

Comments

There is problem regarding opening of official website of bwssb, so if possible please correct this error or provide us the correct address.
Sir,
I would like to inform you kindly that our water meter is stoped since almost six months, I personally visited the BWSSB office in Sanjaynagar. Before two weeks, I submitted my complaint regarding the replacement of meter, but until now there is no response, I am getting the average bill since six months Rs.350 per month, but our consumption of water is maximum Rs.125 per month.

I request you kindly to instruct the concerned authorities to replace the water mater

R.R.No.12349/1-253
Sub Div Name. N-3
Consumer I.D. and Type 18827 - Domestic
Address: A.B.Mushtaq Ahmed
1st B cross
Bhoopsandra
Bangalore 560094

Your early action in this matter will be highly appreciably.

Thanking you in anticipation,

A.B.MUSHTAQ AHMED
BWSSB has corrupted, irresponsible and inefficient grop of workers!!!
These guys don't work properly even after you bribe them.

One BWSSB employee named Sheshegowda(mobile no [protected]) charged me Rs 800/- for water leakage in pipe (leakage was in main pipe outside house)saying department will not do it for free.
after two days;the new pipe got burst and I have a pond in frot of my house now.
DEAR SIR,

WE ARE FACING OF WATER IN SHIRKE APARTMENT - KENGERI SETELITE TOWN SINCE 4 DAYS.

I REQUEST YOU TO PLEASE INFORM OF NON SUPPLY OF WATER TO THE PUBLIC BEFORE YOU STOP TO SUPPLY OF WATER.

Water bill amount high

BWSSB water bill amount is high at
Sir I am Rangalakshmi from 174 ews 2nd stage 5th main 5th cross khb colony near bbmp park meter no w402183/w9_360 RR no 13475 after changing water meter from l and t contractor meter reading is very high earlier NY bill was earlier 800 to 1200 now. It is three thousand since from three months kindly look into the matter ànd do needful pl my no is [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Customer satisfaction rating
    13%
    Complaints
    1507
    Pending
    0
    Resolved
    202
    Bangalore Water Supply & Sewerage Board [BWSSB] Phone
    +91 80 2223 8888
    +91 80 2294 5114
    Bangalore Water Supply & Sewerage Board [BWSSB] Address
    Cauvery Bhavan, Bangalore, Karnataka, India - 560009