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[Resolved]  BWSSB — Defective water meter

Dear Sir,

Since April 2008, the water meter ( Sub;Division S-275, Customer ID 31264, RR No:13332/mm) went out of order. We have registered a complaint with the Sub Division and contacted the Assistant Executive Engineer many times and contacted on phone. Nothing has been done so far. Even the meter reader stop coming to our complex and promptly send the bill stating "Meter Stop Working"
but charge us the meter rent.

1.We would like to know why we have to pay charges to a "non-working" meter?
2.We would like to know if BWSSB is financially incapable to provide a meter for the past 6 months?
3.We would like to know what is the response to our complaint docket number 35727 dated[protected] in addition to the complaint registered with the sub division?
4.We would like to know if we can purchase a meter and install it ourselves?

We hope and pray to God almighty to bless you with some sense in customer care who pays close to Rs 95, 000.00 for just about 861kl of water in one year averaging almost Rs.110 per kl against the tariff published at Rs.6.00 per kl.

Please help us, so that at least we know how much water we get for 72 families every month.

M.Ramachandran

--
Jai Hind
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  3 Comments     Updated: ShareTweet

Comments

BWSSB water meter — water meter complaint

Sub Div SE2; Conusmer ID 13203, Domestic; Name : Sarojini Rajan

Address:

1191/B, 4th T Block, Jayanagar, Bangalore


Water meter is faulty and is generally runnign consuming many counts with no water.

Pls look into this immediately.

Rgds
Old water meter giving very high readings and there is no water leakage.
Old water meter needs to be replaced quickly.
Current month consumption it is showing 84000 lts and
bill amount is Rs 3283


Sub Division Name: SW3
Bill No: S[protected]
Consumer Id and Type: 15869 DOMESTIC
RR No: S-481660/M4 - 267

Consumer Name and Address:

C S Nagamani
593, 14th main, Banashankari I Stage,
Near maruthi circle, Opp. Sai Community hall
Bangalore 560050
Close the water meter once the cauvery water flow stops open it the day water is due.. otherwise gas inside the water pipes makes the water meter run even there is no water flow.

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    Customer satisfaction rating
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    Bangalore Water Supply & Sewerage Board [BWSSB] Phone
    +91 80 2223 8888
    +91 80 2294 5114
    Bangalore Water Supply & Sewerage Board [BWSSB] Address
    Cauvery Bhavan, Bangalore, Karnataka, India - 560009
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